Axis 0673-001 User Manual

INSTALLATION GUIDE

AXIS A8004-VE Door Station

About this Document

This document includes instructions for installing AXIS
A8004-VE Door Station on your network. Previous experience of
networking will be beneficial when installing the product.

Legal Considerations

Video and audio surveillance can be regulated by laws that vary
from country to country. Check the laws in your local region
before using this product for surveillance purposes.
This product includes one (1) H.264 decoder license and one (1)
AAC decoder license. To purchase further licenses, contact your
reseller.

Liability

Every care has been taken in the preparation of this document.
Please inform your local Axis office of any inaccuracies or
omissions. Axis Communications AB cannot be held responsible
for any technical or typographical errors and reserves the right
to make changes to the product and manuals without prior
notice. Axis Communications AB makes no warranty of any kind
with regard to the material contained within this document,
including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Axis
Communications AB shall not be liable nor responsible for
incidental or consequential damages in connection with the
furnishing, performance or use of this material. This product is
only to be used for its intended purpose.

Intellectual Property Rights

Axis AB has intellectual property rights relating to
technology embodied in the product described in this
document. In particular, and without limitation, these
intellectual property rights may include one or more of the
patents listed at www.axis.com/patent.htm and one or more
additional patents or pending patent applications in the US
and other countries.
This product contains licensed third-party software. See the
menu item “About” in the product’s user interface for more
information.
This product contains source code copyright Apple Computer,
Inc., under the terms of Apple Public Source License 2.0 (see
www.opensource.apple.com/apsl). The source code is
available from https://developer.apple.com/bonjour/

Equipment Modifications

This equipment must be installed and used in strict
accordance with the instructions given in the user
documentation. This equipment contains no user-serviceable
components. Unauthorized equipment changes or
modifications will invalidate all applicable regulatory
certifications and approvals.

Trademark Acknowledgments

AXIS COMMUNICATIONS, AXIS, ETRAX, ARTPEC and VAPIX are
registered trademarks or trademark applications of Axis AB in
various jurisdictions. All other company names and products are
trademarks or registered trademarks of their respective
companies.
Apple, Boa, Apache, Bonjour, Ethernet, Internet Explorer, Linux,
Microsoft, Mozilla, Real, SMPTE, QuickTime, UNIX, Windows,
Windows Vista and WWW are registered trademarks of the
respective holders. Java and all Java-based trademarks and logos
are trademarks or registered trademarks of Oracle and/or its
affiliates. UPnP
Implementers Corporation.
SD, SDHC and SDXC are trademarks or registered trademarks of
SD-3C, LLC in the United States, other countries or both. Also,
miniSD, microSD, miniSDHC, microSDHC, microSDXC are all
trademarks or registered trademarks of SD-3C, LLC in the United
States, other countries or both.

TM

is a certification mark of the UPnPTM

Regulatory Information
Europe

This product complies with the applicable CE marking

directives and harmonized standards:

• Electromagnetic Compatibility (EMC) Directive
2004/108/EC. See Electromagnetic Compatibility (EMC).

• Low Voltage (LVD) Directive 2006/95/EC. See Safety.

• Restrictions of Hazardous Substances (RoHS) Directive
2011/65/EU. See Disposal and Recycling.

A copy of the original declaration of conformity may be obtained
from Axis Communications AB. See Contact Information.

Electromagnetic Compatibility (EMC)

This equipment has been designed and tested to fulfill
applicable standards for:

• Radio frequency emission when installed according to the
instructions and used in its intended environment.

• Immunity to electrical and electromagnetic phenomena

when installed according to the instructions and used in its
intended environment.

USA

This equipment has been tested using a shielded network cable
(STP) and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful
interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of
the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for
help.

The product shall be connected using a shielded network
cable (STP) that is properly grounded.

Canada

This digital apparatus complies with CAN ICES-3 (Class A). The
product shall be connected using a shielded network cable (STP)
that is properly grounded.
Cet appareil numérique est conforme à la norme CAN NMB-3
(classe A). Le produit doit être connecté à l'aide d'un câble
réseau blindé (STP) qui est correctement mis à la terre.

Europe

This digital equipment fulfills the requirements for RF emission
according to the Class A limit of EN 55022. The product shall be
connected using a shielded network cable (STP) that is properly
grounded. Notice! This is a Class A product. In a domestic
environment this product may cause RF interference, in which
case the user may be required to take adequate measures.
This product fulfills the requirements for immunity according to
EN 61000-6-1 residential, commercial and light-industrial
environments.
This product fulfills the requirements for immunity according to
EN 61000-6-2 industrial environments.
This product fulfills the requirements for immunity according to
EN 55024 office and commercial environments.

Australia/New Zealand

この装置は、クラスA 情報技術装置です。この装
置を家庭環境で使用すると電波妨害 を引き起こす
ことがあります。この場合には使用者が適切な対
策を講ずるよう要求され ることがあります。 本
製品は、シールドネットワークケーブル(STP)を
使用して接続してください。また適切に接地し
てください。

This digital equipment fulfills the requirements for RF
emission according to the Class A limit of AS/NZS CISPR 22.
The product shall be connected using a shielded network
cable (STP) that is properly grounded.

product. In a domestic environment this product may cause RF
interference, in which case the user may be required to take
adequate measures.

Notice! This is a Class A

Japan

Korea

ࢇ Е ߶הࡈ$ ࢷ࢕ળࢶଢԻ۰ શ֐
࢕ ӖЕ یࡈ࢕Е ࢇ ࢺࡶ ࣯ࢂଜݤ ؂Ԃֲ ɼ
ࢽ࠹ࢂ ࠇ߾۰ یࡈଜЕ ʨࡶ ּࢶࡳԻ ଢТЬ
ࢶࢸ஢ ࢻѹ 673 VKLHOGHG WZLVWHG SDLU ৼࢇٴ
ࡶیࡈଜࠆࢿ૽ࡶࠉʼଜݫݤࠝ

Safety

This product complies with IEC/EN/UL 60950-1 and IEC/EN/UL
60950-22, Safety of Information Technology Equipment. The
product shall be grounded either through a shielded network
cable (STP) or other appropriate method.
The power supply used with this product shall fulfill the
requirements for Safety Extra Low Voltage (SELV) and Limited
Power Source (LPS) according to
IEC/EN/UL 60950-1.

Disposal and Recycling

When this product has reached the end of its useful life, dispose
of it according to local raws and regulations. For information
about your nearest designated collection point, contact your
local authority responsible for waste disposal. In accordance
with local legislation, penalties may be applicable for incorrect
disposal of this waste.

Europe

This symbol means that the product shall not be
disposed of together with household or commercial
waste. Directive 2012/19/EU on waste electrical and
electronic equipment (WEEE) is applicable in the
European Union member states. To prevent potential
harm to human health and the environment, the product must
be disposed of in an approved and environmentally safe
recycling process. For information about your nearest designated
collection point, contact your local authority responsible for
waste disposal. Businesses should contact the product supplier
for information about how to dispose of this product correctly.
This product complies with the requirements of Directive
2011/65/EU on the restriction of the use of certain hazardous
substances in electrical and electronic equipment (RoHS).

China

This product complies with the requirements of the
legislative act Administration on the Control of
Pollution Caused by Electronic Information Products
(ACPEIP).

Contact Information

Axis Communications AB
Emdalavägen 14
223 69 Lund
Sweden
Tel: [phone]
Fax: [phone]
www.axis.com

Support

Should you require any technical assistance, please contact
your Axis reseller. If your questions cannot be answered
immediately, your reseller will forward your queries through
the appropriate channels to ensure a rapid response. If you
are connected to the Internet, you can:

• download user documentation and software updates

• find answers to resolved problems in the FAQ database.
Search by product, category, or phrase

• report problems to Axis support staff by logging in to your
private support area

• chat with Axis support staff (selected countries only)

• visit Axis Support at www.axis.com/techsup/

Should you require any technical assistance, please contact
appropriate channels according to your AVHS license
agreement to ensure a rapid response.

Learn More!

Visit Axis learning center www.axis.com/academy/ for useful
trainings, webinars, tutorials and guides.

ENGLISH

Safety Instructions

• The Axis product shall be installed by a trained professional.

• The Axis product shall be used in compliance with local laws
and regulations.

• Store the Axis product in a dry and ventilated environment.

• Do not install the product on unstable brackets, surfaces or
walls.

• Use only applicable tools when installing the Axis product.
Using excessive force with power tools could cause damage to
the product.

• Do not use chemicals, caustic agents, or aerosol cleaners.

• Use a clean cloth dampened with pure water for cleaning.

• Use only accessories that comply with technical specification
of the product. These can be provided by Axis or a third party.

• Use only spare parts provided by or recommended by Axis.

• Do not attempt to repair the product by yourself. Contact Axis
support or your Axis reseller for service matters.

Transportation

• When transporting the Axis product, use the original
packaging or equivalent to prevent damage to the product.

Battery

The Axis product uses a 3.0 V BR/CR2032 lithium battery as the
power supply for its internal real-time clock (RTC). Under normal
conditions this battery will last for a minimum of five years.
Low battery power affects the operation of the RTC, causing it to
reset at every power-up. When the battery needs replacing, a log
message will appear in the product’s server report. For more
information about the server report, see the product´s setup
pages or contact Axis support.
The battery should not be replaced unless required, but if the
battery does need replacing, contact Axis support at
www.axis.com/techsup for assistance.

• Risk of explosion if the battery is incorrectly replaced.

• Replace only with an identical battery or a battery which is
recommended by Axis.

• Dispose of used batteries according to local regulations or the
battery manufacturer's instructions.

• Ne pas installer ce produit sur des supports, surfaces ou murs
instables.

• Utiliser uniquement des outils recommandés pour l'installation
de l'appareil Axis. L'application d'une force excessive sur
l'appareil avec des outils puissants pourrait l'endommager.

• Ne pas utiliser de produits chimiques, de substances
caustiques ou de nettoyants pressurisés.

• Utiliser un chiffon propre imbibé d'eau pure pour le nettoyage.

• Utiliser uniquement des accessoires conformes aux
caractéristiques techniques du produit. Ils peuvent être fournis
par Axis ou un tiers.

• Utiliser uniquement les pièces de rechange fournies ou
recommandées par Axis.

• Ne pas essayer de réparer ce produit par vous-même.
Contacter l'assistance technique

• d'Axis ou votre revendeur Axis pour des problèmes liés à
l'entretien.

Transport

• When transporting the Axis product, use the original
packaging or equivalent to prevent damage to the product.

Batterie

Le produit Axis utilise une batterie au lithium BR/CR2032 3,0 V
comme alimentation de son horloge en temps réel interne (RTC).
Dans des conditions normales, cette batterie a une durée de vie
minimale de cinq ans.
Si la batterie est faible, le fonctionnement de l'horloge en temps
réel peut être affecté et entraîner sa réinitialisation à chaque
mise sous tension. Un message enregistré apparaît dans le
rapport de serveur du produit lorsque la batterie doit être
remplacée. Pour tout complément d'information concernant le
rapport de serveur, reportez-vous aux pages de Configuration du
produit ou contactez l'assistance technique d'Axis.
La batterie doit être remplacée uniquement en cas de besoin, et
pour ce faire, contactez l'assistance technique d'Axis à l'adresse
www.axis.com/techsup et obtenir de l'aide.

• Risque d'explosion si la batterie est remplacée de façon
incorrecte.

• Remplacez-la uniquement par une batterie identique ou une
batterie recommandée par Axis.

• Mettez au rebut les batteries usagées conformément aux
réglementations locales ou aux instructions du fabricant de la
batterie.

DEUTSCH

FRANÇAIS

Consignes de sécurité

• Le produit Axis doit être installé par un professionnel habilité.

• Le produit Axis doit être utilisé conformément aux lois et
règlementations locales en vigueur.

• Conserver ce produit Axis dans un environnement sec et
ventilé.

Sicherheitsanweisungen

• Das Axis Produkt muss von fachmännischem Personal
installiert werden.

• Die Anwendung des Axis Produkts muss unter Beachtung der
örtlich geltenden rechtlichen Bestimmungen erfolgen.

• Lagern Sie das Axis Produkt in einer trockenen und belüfteten
Umgebung.

• Installieren Sie das Produkt nicht an instabilen Halterungen,
Oberflächen oder Wänden.

• Verwenden Sie bei der Installation des Axis Produkts
ausschließlich passende Werkzeuge. Ein zu großer
Kraftaufwand mit elektrischen Werkzeugen kann das Produkt

beschädigen.

• Verwenden Sie keine chemischen, ätzenden oder
aerosolhaltigen Reinigungsmittel.

• Verwenden Sie zum Reinigen ein sauberes, mit lauwarmem
Wasser angefeuchtetes Tuch.

• Verwenden Sie nur Zubehör, das den technischen Daten des
Produkts entspricht. Dieses ist von Axis oder Drittanbietern
erhältlich.

• Verwenden Sie ausschließlich Ersatzteile die von Axis
bereitgestellt oder empfohlen werden.

• Versuchen Sie nicht, das Produkt selbstständig zu reparieren.
Wenden Sie sich bezüglich Reparatur und Wartung an den
Axis Support oder Ihren Axis Händler.

Transport

• Utilizzare solo accessori compatibili con le specifiche tecniche
del dispositivo. Questi possono essere forniti da Axis o da terze
parti.

• Utilizzare solo parti di ricambio fornite o consigliate da Axis.

• Non tentare di riparare il dispositivo da soli. Contattare
l'assistenza o il rivenditore Axis per questioni relative alla
manutenzione.

Trasporti

• Durante il trasporto del dispositivo Axis, utilizzare
l'imballaggio originale o equivalente per evitare danni al
dispositivo.

• Bei Bedarf transportieren Sie das Axis Produkt in der
Originalverpackung oder einer entsprechenden Verpackung, so
dass Schäden vermieden werden.

Batterie

Das Axis-Produkt ist mit einer 3,0
V-BR/CR2032-Lithium-Batterie ausgestattet, mit der die interne
Echtzeituhr (RTC) versorgt wird. Unter normalen Bedingungen
hat die Batterie eine Lebensdauer von mindestens fünf Jahren.
Bei entladener Batterie ist der Betrieb der Echtzeituhr nicht
mehr gewährleistet, sodass die Uhr bei jedem Systemstart
zurückgesetzt wird. Sie erhalten eine Protokollnachricht im
Serverbericht des Produkts, wenn ein Batteriewechsel
erforderlich ist. Weitere Informationen über den Serverbericht
finden Sie auf den Setup-Seiten des Produkts, oder wenden Sie
sich an den Axis Support.
Die Batterie sollte nur bei Bedarf ersetzt werden. Wenden Sie
sich in diesem Fall an den Axis Support unter

www.axis.com/techsup.

• Explosionsgefahr bei fehlerhaftem Batteriewechsel.

• Die Batterie darf nur durch eine identische Batterie oder eine
von Axis empfohlene Batterie ersetzt werden.

• Verbrauchte Batterien sind gemäß den örtlichen Vorschriften
oder den Anweisungen des Herstellers zu entsorgen.

ITALIANO

Informazioni di sicurezza

• Il dispositivo Axis deve essere installato da un professionista
qualificato.

• Il dispositivo Axis deve essere utilizzato in conformità alle
leggi e alle disposizioni locali.

• Conservare il dispositivo Axis in un ambiente asciutto e
ventilato.

• Non installare il dispositivo su supporti, superfici o pareti
instabili.

• Utilizzare solo strumenti applicabili quando si installa il
dispositivo Axis. Se si utilizza una forza eccessiva con gli
strumenti dell'alimentazione è possibile causare danni al
dispositivo.

• Non utilizzare sostanze chimiche, agenti caustici o detergenti
aerosol.

• Utilizzare un panno pulito inumidito in acqua pura per la
pulizia.

Batteria

Il prodotto Axis utilizza una batteria al litio da 3,0 V BR/CR2032
come alimentazione per il suo orologio interno (RTC). In
condizioni normali questa batteria avrà una durata minima di
cinque anni.
Una bassa carica della batteria influisce sul funzionamento del
RTC, facendolo resettare a ogni accensione. Quando la batteria
deve essere sostituita, un messaggio di registro viene
visualizzato nel server report del prodotto. Per ulteriori
informazioni sul report server, vedere le pagine di configurazione
del prodotto o contattare l'assistenza Axis.
La batteria non deve essere sostituita se non richiesto, ma nel
caso in cui questo fosse necessario, contattare il supporto Axis
all'indirizzo www.axis.com/techsup per assistenza.

• Rischio di esplosione se la batteria viene sostituita in modo
errato.

• Sostituire solo con una batteria identica o una batteria
consigliata da Axis.

• Smaltire le batterie usate in base alle normative locali o alle
istruzioni del produttore della batteria.

ESPANÕL

Instrucciones de seguridad

• El encargado de instalar el producto de Axis debe ser un
profesional con experiencia.

• El producto de Axis debe utilizarse de acuerdo con la
legislación y la normativa locales.

• Almacene el producto de Axis en un entorno seco y ventilado.

• No instale el producto en soportes, superficies o paredes
inestables.

• Utilice solo las herramientas correspondientes cuando instale
el producto de Axis. La aplicación de una fuerza excesiva con
herramientas eléctricas puede provocar daños en el producto.

• No utilice limpiadores en aerosol, agentes cáusticos ni
productos químicos.

• Limpie con un paño limpio humedecido con agua pura.

• Utilice solo accesorios que cumplan con las especificaciones
técnicas del producto. Estos accesorios los puede proporcionar
Axis o un tercero.

• Utilice solo piezas de repuesto proporcionadas o
recomendadas por Axis.

• No intente reparar el producto usted mismo. Póngase en
contacto con el servicio de asistencia técnica de Axis o con su
distribuidor de Axis para tratar asuntos de reparación.

Transporte

• Cuando transporte el producto de Axis, utilice el embalaje
original o un equivalente para evitar daños en el producto.

Batería

Este producto de Axis utiliza una batería de litio BR/CR2032 de
3,0 V como fuente de alimentación del reloj interno en tiempo
real. En condiciones normales, esta batería durará un mínimo de
cinco años.
Un nivel bajo de batería afectará al funcionamiento del reloj en
tiempo real, lo que provocará el restablecimiento de este cada
vez que se encienda el producto. Cuando sea necesario sustituir
la batería, aparecerá un mensaje de registro en el informe del
servidor del producto. Para obtener más información sobre el
informe del servidor, consulte las páginas de configuración del
producto o póngase en contacto con el servicio de asistencia
técnica de Axis.
La batería no debe sustituirse a menos que sea necesario; no
obstante, si precisa hacerlo, póngase en contacto con el servicio
de asistencia técnica de Axis en www.axis.com/techsup para
solicitar ayuda.

• La sustitución incorrecta de la batería implica riesgo de
explosión.

• Sustituya la batería por una batería idéntica u otra batería
recomendada por Axis.

• Deseche las baterías usadas de conformidad con la normativa
local o las instrucciones del fabricante.

AXIS A8004-VE Installation Guide Page 7

4x

1x

1x

1x

4x

Page 8 AXIS A8004-VE Installation Guide

9

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1

AXIS A8004-VE Installation Guide Page 9

1

1.55 m (5 ft 1 1/8 in)

1.55 m (5 ft 1 1/8 in)

0.5 m (1 ft 7 5/8 in)

1.9 m (6 ft 2 ¾ in)

1.1 m (3 ft 7 in)