Axis 0418-001 User Manual

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USER MANUAL
AXIS P7224
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Liability
Every care has been taken in the preparation of this manual. Please inform your local Axis ofce of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Commu nications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and tness for a pa rticular purpose. Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use o f this materia l. Th is product is only to be used for its intended purpose.
Intellectual Property Rights
Axis AB has intellectual property rights relating to technology embodied in the product described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the patents listed at http://www.axis.com/patent.htm and one or more additional patents or pending patent application s in the US an d other countries.
This product co ntains licensed third-party software. See the menu item “About” in the product’s user interface for more information.
This product contains source code copyright Apple Computer, Inc.,underthetermsofApplePublicSourceLicense2.0(see http://www.opensource.apple.com/apsl). The source code is available from http://developer.apple.com/darwin/projects/bonjour/
Equipment Modications
This equipment must be installed and used in strict accordance wit h the instructions given in the user documentation. This equipment contains no user-serviceable components. Una uthorized equipment changes or modications will invalidate all applicable regulatory certications and approvals.
Trademark Acknowledgments
Apple, Boa, Bonjour, Ethernet, Internet Explorer, Linux, Microsoft, Mozilla, Real, SMPTE, QuickTime, UNIX, Windows, Windows Vista and WWW are registered trademarks of the respective holders. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Oracle and/or its afliates. UPnP mark of the UPnP
TM
Implementers Corporation.
TM
is a certication
Support
Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you ca
n:
download user documentation and software updates
find answers to resolved problems in the FAQ database. Search
by product, category, or phrase
report p roblems to Axis support staff by logging in to your private
support area
chat with Axis support staff (selected countries only)
visit Axis Support at www .axis.co m/techsup/
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AXIS P7224
Table of Contents
HardwareOverview .......................................... 4
Connectors .................................................... 4
Pin Assignments for I/O Connector - AXIS 291 1U Video Server Rack . . . . . . 4
PinAssignmentsforI/OConnector-AXISQ7900Rack ................. 5
PinAssignmentsforRS-485Connector-AXISQ7900Rack .............. 5
LEDIndicators .................................................. 5
AccessingtheProduct ....................................... 7
AccessfromaBrowser ........................................... 7
AccessfromtheInternet .......................................... 8
SettheRootPassword ........................................... 8
TheLiveViewPage .............................................. 9
MediaStreams ............................................. 12
HowtoStreamH.264 ............................................ 12
MJPEG ........................................................ 12
AXISMediaControl(AMC) ........................................ 12
AlternativeMethodsofAccessingtheVideoStream .................... 13
AccessingAudioStreams ......................................... 14
SettingUptheProduct ...................................... 15
BasicSetup .................................................... 15
VideoandAudio ............................................ 16
VideoStream ................................................... 16
Quadstream ................................................... 17
Stream Proles ................................................. 17
CameraSettings ................................................ 18
PrivacyMask ................................................... 18
Overlay ........................................................ 18
AudioSettings .................................................. 19
AudioClips .................................................... 21
Live View Cong ............................................ 22
PTZ(PanTiltZoom) ......................................... 25
PresetPositions ................................................. 25
Advanced ...................................................... 25
ControlQueue .................................................. 26
Detectors .................................................. 27
CameraTampering .............................................. 27
MotionDetection ............................................... 27
AudioDetection ................................................ 29
Events .................................................... 30
SettingUpanActionRule ........................................ 31
Recipients ..................................................... 31
Schedules ...................................................... 32
Recurrences .................................................... 32
SystemOptions ............................................. 33
Security ....................................................... 33
Date&Time .................................................... 34
twork .......................................................
Ne
Ports&Devices ................................................. 39
Maintenance ................................................... 40
Support ....................................................... 40
Advanced ...................................................... 41
ResettoFactoryDefaultSettings ................................... 42
Troubleshooting ............................................ 43
CheckingtheFirmware ........................................... 43
UpgradingtheFirmware .......................................... 43
EmergencyRecoveryProcedure .................................... 43
Symptoms,PossibleCausesandRemedialActions ..................... 44
Technical Specications ...................................... 47
PerformanceConsiderations ....................................... 48
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AXIS P7224
Hardware Overview
Hardware Overview
10
1
9
10
11
2
56
3
1.
Video inputs (4)
2.
Audio input 1
3.
Audio input 2
4.
Audio output 1
5.
Control b utton
6.
Restart button
7.
Status LED
8.
Power LED
9.
Audio mounting nut
10.
Bus connectors
11.
Part number (P/N) & Serial number (S/N). The serial number may be required during the installation.
4
7
8
Connectors
For technical specications, see
Bus connector - Thesearethephysicalinte connections.
Control button - The control button is used for:
• ConnectingtoanAXISVideoHost 1 second until the Status LED ashes green.
• ConnectingtoAXISInternetDynamicDNSService. See about 3 seconds.
• Resetting the product to factory default settings. See
Restart button - Press to restart the product.
page 47
.
rfaces to the video encoder rack, providing power, network, RS-485 and I/O terminal
ing System service. See
page 36
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page 42
. To connect, press and hold the button for about
. To connect, press and hold the button for
.
Pin Assignments for I/O Connector - AXIS 291 1U Video Server Rack
Pin Function Description
1
+12V out, 100mA
2
GND
4
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AXIS P7224
Hardware Overview
3
4
5
6
7– 10
11
12
Congurable I/O 1
Congurable I/O 2
Congurable I/O 3
Congurable I/O 4
RS485A
RS485B
Digital input - Connect to GND to activate, or leave oating (or unconnected) to deactivate. Digital output - Uses an opendrain NFET transistor with the source connected to GND. If used with an external relay, a diode must be connected in parallel with the load, for protection agains t voltage transients.
Not used
A half-duplex RS-485 interface for controll ing auxiliary equipment e.g. PTZ devices.
Min input = 0V DC Max input = + 40V DC Max load = 100mA Max voltage applied = + 40V DC
Pin Assignments for I/O Connector - AXIS Q7900 Rack
Pin Function Description
1
2
3
4
5– 12
Congurable I/O 1
Congurable I/O 2
Congurable I/O 3
Congurable I/O 4
Digital input - Connect to GND to activate, or leave oating (or unconnected) to deactivate. Digital output - Internal connection to ground when activated, oating (unconnected) when deactivated. If used w ith an external relay, a diode must be connected in parallel with the load, for protection against vo ltage transients.
Not used
Min input = 0V DC Max input = + 40V DC Max load = 100mA Max voltage applied = + 40V DC
Pin Assignments for RS-485 Connector - AXIS Q7900 Rack
Pin
1
2
3–12
AXIS P7224
RS-485A
RS-485B
Not used
Description
A half-duplex RS-485 interface for controlling auxiliary equipm ent e.g. PTZ devices.
LED Indicators
LED
Network
Status
Color
Green
Amber
Unlit No network connection.
Green Steady green for normal operation.
Amber
Red
Indication
Steady for connection to a 100 MBit/s network. Flashes for network activity.
Steady for connection to a 10 M Bit/s network. Flashes for network activity.
Steady during startup and when restoring s ettings.
Slow ash for failed upgrade.
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AXIS P7224
Hardware Overview
Power
Note
Green
Amber
• The Status LED can be congured to be unlit during normal operation. To congure, go to Setup > System O ptions > Ports & Devices > LED. See the online help for more information.
• The Status LED can be congured to ash for identifying the unit. Go to Setup > System O ptions > Maintenance .
Normal o per ation.
Flashes green/amber during rmware upgrade.
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AXIS P7224
Accessing the Product
Accessing the Product
To install the Axis product, refer to the Installation Guide supplied with the product.
The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer w ith Windows, Safari with Macintosh and Firefox w ith other operating systems. See Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.
Note
• QuickTime
• If your computer restricts the use of additional software components, the product can b e congured to use a Java applet for viewing Motion JPEG.
TM
is also supported for viewing H.264 streams and for audio.
Access from a Browser
1. Start a browser (Internet Explorer, Firefox, Safari).
2. Enter the IP address or host nam e of the Axis product in the browser’s Location/Address eld. To access the product from a Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list.
Technical Specications, on page 47
.Toviewstreamingvideoin
If you do not know the IP addre ss, use AXIS IP Utility to locate the product on the network. For more info rma tion on how to discover and assign an IP address, refer to the Installation Guide.
3. Enter your user name and password. If this is the rst time the product is accessed, the root password must rst be congured; for instructions see
4. The product’s Live View page appears in your browser.
Note
The controls and layout of the Live View page may have been customized to meet specic installation requirem ents and user preferences. Consequently, some of the examples and functions fea tured here may differ from those displayed in your own Live View page.
Set the Root Password, on page 8
.
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Accessing the Product
Access from the Internet
Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must congure your network router to allow incoming data trafc to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically con gure the router to allow access t o the product. This is enabled fr
Network > TCP/IP A d va n ced.
For more information, please s ee www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at w ww.axis.com/techsup
NAT traversal (port mapping) for IPv4, on page 37
. See also AXIS Internet Dynamic DNS Service at
om Setup > System Options >
Set the Root Password
To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Congure Root Password dialog, which appears when the product is accessed for the rst tim e.
To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certicate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt trafc between web browsers and servers. The HTTPS certicate ensures encrypted exchange of information.
To set the password via a standard HTTP connection, enter it directly in the rst dialog.
To set the password via an encrypted HTTPS connection, follow these steps:
1. Click Create self-signed certicate.
2. Provide the requested information and click OK.Thecertificate is created a nd the password can now be set securely. A ll trafc to and from the product is encrypted from this point on.
3. Enter a password and the n re-enter to conrm the spelling. Click OK. The password has now been congured.
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Accessing the Product
Note
• The default administrator user name root is permanent and cannot be deleted.
• If the p assw ord for root is lost, the product must be reset to the factory default settings. See
Settings, on page 42
Reset to Factory Default
.
TheLiveViewPage
The controls and layout of the Live View page may have been customized to meet specic installation requirements and user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View page. The following provides an overview of each available control.
Controls on the Live View Page
The Stream Prole drop-down list allows you to select a customized or pre-pro g ram m ed stream prole. Stream proles are congured under Video & Audio > Stream Proles.See
Click Pulse to activate the output for a dened period of time, such as switching on an external light for 20 seconds.
Click the Active/Inactive buttons to manu on and off.
The Manual Trigger button is used to trigger an action rule from the Live View page, see .
ally start and stop a connected device — e.g. switch an external light
Stream Proles, on page 17
.
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AXIS P7224
Accessing the Product
Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG format on your computer. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View C ong > Action Buttons.
The Audio clip drop-down list allows you to play an audio clip from the Live View page. Select the audio clip and click the Play button.
AXIS Media Control viewer toolbar
The AXIS Media Control viewer toolbar is availab le in Internet Explore r only. See information. The toolbar displays the following buttons:
The Play button connects to the Axis product and starts playing a media stream.
The Stop button stops the media stream.
The Snapshot button takes a snapshot of the video image. The locationwheretheimageissavedcanbespecified in the AMC Control Panel.
Click the View Full Screen button and the video image will ll the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view.
The Record button is used to record the current video strea m . The location where the recording is saved can b e specied in the AMC Control Panel.
AMC Audio Controls
AMC audio buttons control the speakers and microphone connected to the client computer. The buttons are only visible when audio is enabled.
Speaker button — Click to turn the speakers on or off.
Microphone button – Click to mute or unmute the microphone. In
buttons must both be active to send audio to the Axis product. Click either button to stop audio transmission.
AXIS Media Control (AMC), on page 12
Simplex - speaker only mode
,theMicrophone and Talk
for more
Use the slider to control the volume of the speakers and the microphone.
Half-duplex mode
The Talk/Listen button is used to switch betw from the Audio tab in the AMC Control panel:
• Push-To-Talk m ode: Click and hold the button to talk/send. Release the button to listen.
• Toggle mode: Click once to switch betwee
een sending and receiving audio. The button can be congured
n talking and listening.
Simplex – speaker only mode
To send audio, the Ta lk and Microphone buttons must both be active. Click either button to stop audio transmission.
PTZ Controls
TheLiveViewpagealsod System Options > Security > Users.
With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited. Click the buttons to request or release control of the PTZ controls. The PTZ Control Queue is set up under PTZ > Control Queue.
isplays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for specied users under
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AXIS P7224
Accessing the Product
Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer.
Click the Center mode button and click in the image to center the camera view on that position. The center mode button could also be used to zoom in on a specic area. Click in the image and drag to draw a rectangle surrounding theareatobemagnified. To zoom out, rotate the mouse wheel.
Pan and Tilt b ars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position.
Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position.
Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-dened buttons can also appear in the Control panel. See
Select the video channel or a PTZ preset position to steer the camera view to the saved position. See
Preset Positions, on page 25
.
Controls, on page 26
.
Focus bar – Use the arrows to focus the camera, or click on a position o n the bar to set the focus position. Using the focus bar will disable the product’s autofocus. To re-enable, use the PTZ control panel which is opened by clicking the Ctrl panel button (see above).
Iris bar – Click on a position on the iris bar to change the de gre e to which the iris is opened. This will disable the product’s auto iris. To re-en able, use the PTZ control panel which is opened by clicking the Ctrl panel button (see above).
The PTZ controls can be disabled under PTZ > Advanced > Controls,see
Controls, on page 26
.
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AXIS P7224
Media Streams
Media Streams
The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use.
The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streamsandtothelistofavailable stream proles. Other applications and clients can access video and audio streams directly, without going via the Live View page.
How to Stream H.264
The video compression standard H.264 makes good use of bandwidth, and can provide high quality video streams at less than 1 Mbit/s.
Deciding which c ombination of protocols and methods to use depends on your viewing requirements, and on the properties of your network. The available options in AXIS Media Control are:
Unicast RTP
RTP over RTSP
RTP over RTSP over HTTP
Multicast RTP
AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specic requirements.
Note
H.264 is licensed technology. The Axis product includes one H.264 viewing c lie nt license. Install ing additional unlicensed copies of the client is prohibited. To
This unicast method (RTP over UDP) is used for live unicast video, especially when it is important to always have an up-to-date video stream, even if some images are dropped.
This unicast method (RTP tunneled over RTSP) is useful as it is relatively simp le to congure rewallstoallowRTSPtraffic.
This unicast method can be used to traverse rewalls. Firewalls are commonly congured to allow the HTTP protocol, thus allowing RTP to be tunneled.
This method (RTP over UDP) should be used for liv e multicast video. The video stream is always up-to-date, even if some images are dropped. Multicasting provides the most efcient usage of bandwidth when there are large numbers of clients viewing simultaneously. A multicast cannot however, pass a network router unless the router is congured to allow this. It is not possible to multicast over the Internet, for example. Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections.
purchase additional licenses, conta c t your Axis reseller.
Unicasting is used for video-on-demand transmission so that there is no video traffic on the network until a client connects and requests the stream. Note that there are a maximum of 20 simultaneous unicast connections.
MJPEG
This format uses standard JPEG still images fo r the video stream. These images a re then displayedandupdatedataratesufficient to create a stream that shows constantly updated motion.
The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image qualityandaccesstoeveryimage contained in the stream. The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS Media Control in Intern et Explorer in Windows.
AXIS Media Control (AMC)
AXIS Media Control (AMC) in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product.
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AXIS P7224
Media Streams
TheAMCControlPanelcanbeusedtoconfigure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information.
The AMC Control Pane l is automatically installed o n rst use, after whi ch it can be congured. Open the AMC Control Panel from:
• Windows Control Panel (from the Start menu)
• Alternatively, right-click the video image in Internet Explorer and click Settings.
Alternative Methods of Accessing the Video Stream
You can also access video and images from the Axis product in the following ways:
Motion JPEG server push (if supported by the client, Firefox, for example). This option maintains an open HTTP connection to the brow s er and sends data as and when required, for as long a s required.
Still JPEG images in a browser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
Windows Media Player . This requires AXIS Media Control and the H.264 decoder to be installed. The following paths can be used:
- Unicast via RTP : axrtpu://<ip>/axis-media/media.amp
- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp
- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
QuickTime
TM
. The following paths can be used:
- rtsp://<ip>/axis-media/media.amp
- rtsp://<ip>/axis-media/media.3gp
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AXIS P7224
Media Streams
Note
<ip>= IP addess
• The Axis product s upports QuickTime 6.5.1 and later.
• QuickTime ad ds latency to the video stream.
• It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
Accessing Audio Streams
The Live View page provides access to audio through AXIS Media Contro l; in addition audio can be accessed in the following ways:
VAPIX® Application Programming Interface (API) For more information, visit www.axis.com/developer
Windows Media Player supports simplex a udio. The following paths can be used:
- Unicast via RTP : axrtpu://<ip>/axis-media/media.amp
- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp
- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
QuickTime
•TheJava applet supports simplex audio with G.711 encoding.
TM
supports G.711 and AAC audio encoding. The follow ing paths can be used:
- rtsp://<ip>/axis-media/media.amp
- rtsp://<ip>/axis-media/media.3gp
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AXIS P7224
Setting Up the Product
Setting Up the Product
The Axis product can be congured by use rs with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.
Administrators have unrestricted access to all settings.
Operators have access to all settings except System Options
See also the online help
.
Basic Setup
Basic Setup provides shortcuts to the settings thatshouldbemadebeforeusingtheAxisproduct:
1. Users. See
2. TCP/IP. See
3. Date & Time. See
4. Video Stream. See
5. Audio Settings. See
The Basic Setup menu can be disabled from System Options > Security > Users.
page 33
page 35
.
.
page 34
page 16
page 19
.
.
.
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AXIS P7224
Video and Audio
Video and Audio
The video and audio settings can be used to optimize video and audio quality. You can congure the following:
• Video stream settings. See
•Streamprofiles. See
• Camera settings. See
• Overlay im age. S ee
• Audio settings. See
• Audio cl ips. See
page 21
page 17
page 18
page 18
page 19
.
page 16
.
.
.
.
.
Video Stream
You can de ne the following video stream settings from Video & Audio > Video Stream:
•Image.See
• H.264. See
•MJPEG.See
Note
Video stream can be con gured for each channel including quad stream.
page 16
page 17
page 17
.
.
.
Image
The default image settings can be congured under Video & Audio > Video Stream.SelecttheImage tab.
The following settings are available:
Resolution. Select the default resolution.
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AXIS P7224
Video and Audio
Compression. The compression level affects the image quality, bandwidth and le size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger le sizes.
Rotate image. If required, the image can be rotated.
Maximum frame rate. To avoid bandwidth problems, the frame rate allo we d to each viewer can be limited .
Overlay settings.See
Click Save to apply the new s ettings.
Overlay, on page 18
.
H.264
H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image whe re as P-frames only contain the differences from previous fram e s .
The GOV length is the number of frames between two consecutive I-frames. Increasing the GOV length may save considerably on bandwidth requirements in s ome cases, but may also have an adverse a ffe ct on image quality.
ThebitratecanbesetasVariable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts the bit rate according to the image complexity, using up more bandwidth for increased activity in the image, and less for lower image activity. CBR allows you to set a xed Target bit rate that consumes a predictable amount of bandwidth. As the bit rate wo uld usually need to increase for increased image activity, but in this case cannot, frame rate and image qualityareaffectednegatively. Topartly compensate for this, it is possible to prioritize either frame rate or image quality. Not setting a priority means that frame rate and image quality are equally affected. You must save your settings before they can take effect.
The current bit rate can be set to appear as text overlay. To do this, select the Include text check box option under Overlay Settings and enter the modier #b in the eld.
MJPEG
Sometimes the image size is large due to low light or comp lex scenery. Adjusting the maximum fram e size helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations. provides consistently good im age quality at the expense of increased bandwidth and storage usage in low light. Limiting the frame size optimizes bandwidth and storage usage, but may give poor image quality. To prevent increased bandwidth and storage usage, the maximum frame size should be set to an optimal value.
Setting the fra me size to the Default setting
Quad stream
A Quad view displays images from all four channels on a single scree n; where the images from each camera take up a quarter of the display area. It is possible to dene settings for the video stream in quad view.
Stream Proles
Astreamprofile is a s Stream proles can be used:
• When setting up recording using action rules, see
• When setting up a continuous recording, see .
• In the Live View page — select the stream prole from the Stream prole drop-down list.
Four pre-programmed stream proles are available for quick set up. Each pre -progr amm e d prole has a descriptive name, indicating its purpose. If required, the pre-programmed stream proles can be m odied and new customi z ed stream proles ca n be created.
To create a new prole or modify an existing pro le, go to Setup > Video & Audio > Stream Proles.
To select a default stre am prole for the Live View page, go to Setup > Live View Cong.
et of pre-congured stream settings including resolution, compression, frame rate and overlay settings.
Events, on page 30
.
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AXIS P7224
Video and Audio
Camera Settings
The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product.
Image Appearance
The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image.
The Contrast changes the relative difference b et we en light and dark. It can be adjusted using the slidebar.
Video input
• Enter a descriptive name for your video source in the Video source name eld.
• The values in the Offset Adjustments elds affect the horizontal and vertical synchronization for the image. T his can be used to eliminate any black border surrounding the image. High values, both negative and positive ca n pu t the image out of sync.
• De-interlacing - is used to im prove video stream image quality from analog devices. Select a ny of the following options from the De-interlacing drop-down list. Select None if de-interlacing is not necessary; Blending for improved image quality that is not as processor intensive; Adaptive Interpolation performs de-interlacing of the video stream by applying different
lters on the image. This m a y give a better result than Motion Adaptive Interpolation in rare ca ses; Motion Adaptive Interpolation performs de-interlacing of the video stream by applying different lters depending on the motion in different
parts of the image. This will in most cases result in the best im a g e quality.
Antialiasing w ill minimize distortion know n as aliasing, which happens when a high-resolution image is represented at alowerresolution.
• For each video input 75 Ohm video termination can be enabled/disabled via the product's web page at Video & Audio > Video Input > Vid eo termination. These terminations are enabled on factory default. In cases where the product is to be connected in parallel w ith other equipment, for optimum video quality, it is recommended that termination be enabled for only the last device in the video signal chain.
Image Settings
Noise reduction - Set to On to enable noise reduction. Noise reduction may increase the amount of motion blur.
Privacy Mask
A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API).
The Privacy M ask List (Video & Audio > Privacy Mask) shows all the masks that are currently congured in the Axis product and indicates if they are e nabled.
You can add a new mask, r
For more information, s ee the online help
Important
Adding many p rivacy masks may affect the product’s performance.
Note
Privacy mask is not available for the quad stream. How ever, privacy masks congured on e ach channel will be displayed
equad.
in th
e-size the mask with the mouse, choose a color for the mask, and give the mask a name.
Overlay
Overlays are used to provide extra information, for example for forensic video analysis or during product installation and conguration. Overlays are superimposed over the video stream.
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AXIS P7224
Video and Audio
An overlay text can display the current date and time, or a text string. When using a text string, modi ers can be used to display information such as the current bit rate or the current frame rate. For inform ation about available modiers, see
Date/Time Form ats
To enab le overlays:
1. Go to Video & Audio > Video Stream and select the Image tab.
2. To include an overlay image, select Include overlay image at the coordinates. The overlay image must rst be uploaded to the Axis product, see
3. To include date and time, select Include date and Include time.
in the online help .
Overlay Image
.
File Naming &
4. To include a text string, select Include text and enter the text in the eld. Modiers can be use d, see
Date/Time Formats
5. Select the text color, the text background color and the position of the overlay.
6. Click Save.
Tomodifythedateandtimeformat,gotoSystem Options > Date & Time.See
Note
Overlay is not possible for quad stream.
in the online h e lp .
Date & Time, on page 34
File Naming &
.
Overlay Image
An overlay image is a static image superimposed over the video stream. The image, for example company logo, is used to provide extra information or to mask a part of the image.
To use an overlay image, the image must rst be uploaded to the Axis product:
1. Go to Video & Audio > Overlay Image.
2. Click Browse andbrowsetothele.
3. Click Upload.
4. Select the image to use from the Use overlay image list.
5. Click Save.
To display the overlay image:
1. Go to Video & Audio > Video Stream and select the Image tab.
2. Under Overlay Settings,selectInclude overlay image at the coordinates and enter the X and Y coordinates.
3. Click Save.
r information about supported image formats, see the online help
Fo
.
Audio Settings
The audio functionality for each video stream is enabled under Video & Audio > Video Stream > Audio.
Select the desired audio channel from the drop-down list.
Audio Modes
The Axis product supports the following audio modes:
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AXIS P7224
Video and Audio
Full duplex - Simultaneous two-way audio allowing the Axis product to transmit and receive audio at the same time. There is no echo cancellation; if feedback loops appear, try moving the microphone or the speaker.
Half-duplex - Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit audio using the Live View page, use the Talk and Listen buttons, see
Simplex — speaker only - Audio is transmitted from a client to the Axis product and can be played by a speaker connected to the product. To transmit audio using the Live View page, the Talk and Microphone buttons must both be active, see
Audio Controls, on page 10
Simplex — microphone only - Audio captured by the product microphone is transmitted from the Axis product to one or more clients.
To set the audio mode, go to Video & Audio > Audio Settings and select the desired mode from the Audio mode drop-down list.
.
Audio Input
An external microphone or a line source can be connected to the product’s Audio-in connector. Congure the audio input se ttings under Video & Audio > Audio Settings.
Source - Select Microphone for an external microphone or Line for a Line in device, e.g. an audio mixer for multiple microphones or a microphone with a built-in amplier.
AMC Audio Controls, on page 10
.
AMC
Microphone power - The E nab le microphone power option provides DC power for an external microp hone. Microphone power should only be used with microphones that have no battery. This setting should not be enabled when using a dynamic or battery powered microphone. Microphone power will no t harm the microphone; if you are uncertain, try switching it off and on. To use a professional microphone requiring 48V phantom power, you need an external power supply and a balanced-unbalanced converter (audio transfo rm e r) in between.
Input g ain - Control the volume (dB Full Scale) of the audio input. If the sound is to o low, choose a higher dB, to amplify the sound. If the sound is too high, choose a lower dB. The Level bar gives a visual representati relative to the full-scale input level.
• Green — the signal is at a good level.
• Yellow — the signal is becoming distorted.
• Red — the signal is distorted.
Encoding - Select digital audio encoding for
AAC requires a license for both encoding and decoding. AAC is the least complicated and most widely used codec. If achieving the best possible audio quality is a priority, AAC is the recommended codec to use. An AAC license is included in the Axis product.
G711
G726
Sample rate - The number of times per second the sound is sampled. A higher sample rate w ill provide better audio quality, but also requires a greater bandwidth.
mat.
on of the audio signal level in dB
Bit rate - Set the required bit rate depending on the selected encoding. A higher bit ra te will give better audio quality. A lower bit rate may have latency or delay, but will require less bandw idth.
For more information about these settings, please see the online help
.
Audio Output
An external speaker can b e connected to the product’s Audio-out connector (a built-in amplier is required for this). The output can be connected to another amplier with speakers. A stereo connector must be used for the audio out.
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AXIS P7224
Video and Audio
Congure the audio output settings under Video & Audio > Audio Settings.
Output gain - Contro l the volume (dB Full Scale) of the line audio output. If the sound is too low, choose a higher dB. If the
sound is too high, choose a lower dB.
Audio Clips
An audio clip is a sound le that can be played when events occur or directly from the Live View page. The audio clip must rst be uploaded to the Axis product or recorded by a microphone connected to the product.
To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help
To congure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see
Events, on page 30
Note
Audio clips cannot be used if the product’s audio functionality is enabled. The audio functionality is enabled on the Audio tab under Video & Audio > Video Stream.
.
.
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AXIS P7224
Live View Config
Live View Config
You can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of theLiveViewpage.
•StreamProfile. See
• Default Viewer for Browser. See
• Viewer Settings. See
• Action Buttons. These are the buttons described in
•UserDefined Links. See
• Output Buttons. See
page 17
page 23
page 23
page 23
.
.
.
page 23
.
.
Controls on the Live View Page, on page 9
.
Default live view video
Select the d efa u lt video source to be displayed in the Live View page from Setup > Live View Cong This could be one of the 4 video streams or Quad stream. See
Quad stream, on page 17
.
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AXIS P7224
Live View Config
Default Viewer for Browsers
From Live View Cong > Default Viewer select the default method for v iew ing video images in your browser. The product attempts to show the video images in the selected video f o rm a t and viewer. If this is not possible, the product overrides the settings and selects the best available combination.
Browser Viewer Description
Windows Internet Explorer
Other browsers
AMC
QuickTime
Java applet
Still image Displays still images only. Click the Refresh button in your browser to view a
Server Push
QuickTime
Java applet
Still image Displays still images only. Click the Refresh button in your browser to view a
Recommended viewer in Internet Explorer (H.264/Motion JPEG)
H.264
A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client:
• JVM (J2SE) 1.4.2 or higher
• JRE (J2SE) 5.0 or higher
new image
Recommended viewe r for other browsers (Motion JP EG) .
H.264
A slower imaging alternative to Server Push (Motion JPEG only).
new image
For more information, please see the online help .
Viewer Settings
To congure options for the viewer, go to Live View Cong > Viewer Settings.
•SelectShow viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image i n your browser.
H.264 decoder installation. The administrator can disable installation of the H.264 decoder included w ith AXIS Media Control. This is used to prevent installation of unlicensed c opies. Further decoder licenses ca n be purchased from your Axis re seller.
•SelectShow crosshair in PTZ joystick mode to enable a cross tha t will indicate the center of the image in PTZ joystick mode.
•SelectUse PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel.
•SelectEnable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location specied in the AMC Control Panel. See
(AMC), o n page 12
.
AXIS Media Control
User Dened Links
To display user-dened links in the Live View page, s e lect the Show custom link option, give the link a name and then enter the URL to link to. When dening a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or activate external devices connected to the product, or they can link to a web page. Custo m links dened as cgi links will run the script in the background, in a hidden frame. Dening the link as a web link will open the link in a new windo w.
Output Buttons
External I/O devices connected to the Axis product’s output ports can be controlled directly from the Live View page.
To display output buttons in the Live View page:
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AXIS P7224
Live View Config
1. Go to Setup > Live View Cong.
2. Under Output Buttons, select the type of control to u se:
- Pulse activates the output for a dened period of time. The pulse time can be set from 1/100 second to 60 seconds.
- Active/Inactive displays two buttons, one or each action.
To conguretheactiveandinactivestates,gotoSystem Options > Ports & Devices > I/O Ports and set the port’s Normal state.
For more information about I/O ports, see
I/O Ports, on page 39
.
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AXIS P7224
PTZ (Pan Tilt Zoom)
PTZ (Pan Tilt Zoom)
Preset Positions
A preset position is a predened view that can be used to quickly steer the camera to a specic location. Preset positions can be accessed in several ways:
• By selecting the preset from the Preset positions drop-down list in the Live View Page.
• When setting up action rules. See
• When setting up Guard Tour. See .
To add a preset position:
1. Go to PTZ > Preset Positions.
2. Use the pan, tilt and zoom controls to steer the camera view to the desired position.
3. Enter a descriptive name in the Current position eld.
4. If required, select Use current position as Home.
5. Click Add. Thecamera’sposition,irisandfocussettingsaresavedasapresetposition.
The Home position is readily accessible by clicking the Home button on the Live View page and in the Preset Positions se
To set a customized home position, select Use current position as Home when adding a preset position. The u position will have (H) added, for examp le, Entrance (H). The de faul t Home position, called “Home”, will still b e available.
The product can be congured to return to the Home position when the PTZ functionality has been inactive for a specied length of time. Enter the length of time in the Return to home when inactive eld and click Save. Setthetimetozerotopreventthe product from automatically re turning to the Home posi
To include the preset position name in the over
the eld. For more information about modiers, see
page 30
.
tup window.
ser-dened home
tion.
lay text, go to Video & Audio,selectInclude overlay text and enter the modier #P in
File Naming & Date/Tim e Formats
in the online help .
Advanced
Limits
Dene the pan, tilt, zoom and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to narrow the area under surveillance.
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AXIS P7224
PTZ (Pan Tilt Zoom)
Move speed sets the speed of the camera’s pan and tilt movements. The default setting is maximum speed.
When using a joystick (or emulating one with the mouse) the Enable proportional speed setting can b e used to reduce the maximum pan/tilt movement speed, i.e. the speed the camera view moves at when the joystick is pushed all the way out in any direction. This is useful then the view is zoomed in on an object.
See the online help
for more information.
Controls
Panel Shortcut Command Buttons can be cong u red to provide direct access to commands issued via the VAPIX® Application Programming Interface. The buttons will be displayed in the PTZ control panel, which is available in the Live View page through the Ctrl panel button, see
Deselect the options under Enable/Disable controls to disable the pan, tilt, zoom, focus and iris controls.
page 10
.
Control Queue
The administrator can s et up a queue for PTZ controllers from PTZ > Control Queue. Once set up, the PTZ Control Queue buttons appear in the Live Vie w page offering one view e r exclusive control for a limited period of time. Other users w ill be placed in queue.
A user who belongs to a group (see take control of the product. The order of priority is as follows:
1. Administrator — An administrator takes over PTZ control regardless of who is rst in queue. The administrator will be removed from the queue 60 seconds after the last PTZ control command.
2. Event — The Axis product can be conguredtogotoapresetpositionwhen triggered by an alarm (see The event will immediately be placed rst in the queue except when an adm inis trator is in control.
3. Operator — Same as administrator but with low er priority
4. Guard Tour — A guard tour (see ) has PTZ control for an indenite period of time. It may be overridden by an operator, event or adm inistr ator. The guard tour will resume when higher priority groups leave the queue.
Users, on page 33
) with a higher PTZ priority can go before other users in the queue and
Events, on page 30
).
5. Viewer — Multiple viewers must wait for their turn. The viewer has 60 seconds PTZ control before control is passed on to the next viewer in queue.
Note
• The administrator can ena ble and disable PTZ control s for selected users.
• To identify different users in the vi
ewer group, cookies must be enabled on the client.
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AXIS P7224
Detectors
Detectors
Camera Tampering
Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up.
To congure tampering:
1. Go to Detectors > Camera Tampering.
2. Set the Minimum duration, that is, the tim e that must elapse before an alarm is generated. This can help prevent false alarms for known conditions that affect the image.
3. Select Alarm for dark images if an alarm should be generated if lights are dimmed or turned off, or if the lens is sprayed, covered, or rendered severely out of focus.
4. Click Save.
To congure the product to send an alarm when tampering occurs:
1. Go to Events > Action Rules.
2. Click Add to set up a new action rule.
3. Enter a Name for the action rule.
4. Under Condition,selectDetectors from the Trigger list.
5. Select Tampering from the list of detectors.
6. Select the video channel.
7. Optiona lly, select a schedule and set additional conditions
8. Select the action. To send an email, select Send Noti
Note
The While the rule is active option under Duration cannot be used with camera tampering, since camera tampering does not have a duration and once it has been triggered it will not automatically return to its untriggered state.
For more information on actions rules, see
Motion Detect
Motion detection is used to generate an alarm whenever movement starts or stops in the camera view.
Motion detection is congured by dening up to 10 Include and Exclude windows:
Include w indows —define areas where motion should be detected
Exclude windows —define areas within an Include window that should b e ignored (areas outside Include windows are autom atical ly ignored).
ion
Events, on page 30
.
cation and select a Recipient from the list of dened re c ipie nts.
.
For instructions, see
To control the number of motion detection alarms, the parameters Object Size, History and Sensitivity can be adjusted. See
Detection Parameters, on page 28
Once motion detection windows are congured, the Axis product can be congured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see
Set Up Motion Detection Windows, on page 28
.
.
Motion
Setting Up an Action Rule, on page 31
27
.
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AXIS P7224
Detectors
Note
Using the motion detection feature may decrease the product’s overall p erform a nce.
Set Up Motion Detection Windows
To set up a motion detection Include Window, follow these instructions:
1. Go to Detectors > Motion Detection.
2. Select the Congure Included Windows option and click New. Select the new window in the list of windows and enter a descriptive name.
3. Adjustthesize(dragthebottomright-handcorner)andtheposition (click on the text at the top and drag to the desired position) of the window.
4. Adjust the Object Size, History and Sensitivity prole sliders (see motion within an active window is indicated by red peaks in the Activity window.
5. Click Save.
To exclude parts of the include window, select the Congure Excluded Window include windo w.
To delete an include or exclude window, select the window in the list of windows and click Del.
Motion Detection Parameters
s and position the exclude window w ithin the
for details). Any detected
Motion Detection Parameters
The parameters controlling motion detection are described in the table below:
Parameter
Description
High level (100%)
Medium level (50%)
Object Size
Object size relative to window size.
Only very large objects trigger motion detection.
History
Object memory length.
An object that appears in the window tr detection for a long time before it is considered as non-movi
iggers motion
ng.
Sensitivity
Difference in luminance between background and object.
Ordinary colo red objects on ordinary backgrounds trigger motion detection.
A large difference in luminance is require d to trigger motion detection.
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AXIS P7224
Detectors
Low level (0%)
Recommended values
Default values
Note
• To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size.
• To avoid triggering on small objects, select a high object size.
• If no objects should appear in the Include Window, select a high history level. This will cause motion detection to trigger as long as the object is present in the window.
• To only detect ashing light, select a low sensitivity. In other cases high sensitivity is recommended.
Even very small objects trigger motion detection.
5–15% 60–90% 75–95%
15% 90% 90%
An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving.
Only very bright objects on a dark background trigger motion detection.
Audio Detection
The Axis product can be congured to generate an alarm when audio rises above or falls below the thres hold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.
1. Go to Detectors > Audio Detection.
2. Set the audio alarm level and click Save.
ge 31
3. Go to Events > Action Rules and set up an action rule, see
Setting Up an Action Rule, on pa
.
Detected audio is indicated by colored peaks in the Activity indicator. An e v e below the threshold value, which is represented by the bar.
nt is triggered whe n detected audio rises above or falls
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AXIS P7224
Events
Events
The Axis product can be congured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that denes how and when the action is triggered is called an Action Rule.
Available Action Rule triggers and conditions include:
Applications — us e installed a pplica tions to trigger the rule, see .
Detectors
- Audio Detection — trigger the rule when audio is detected, see
- Motion Detection — trigger the rule when motion is detected, see
- Tampering — trigger the rule when tampe ring is detected, see
Hardware
- Video Signal — trigger the rule if video signal is lost.
- Network — trigger the r ule if network connection is lost or restored.
Input Signal
- Digital Input Port — trig ger the rule when an I/O port receives a signal from a connected device, see
- Manual Trigger — trigger the rule using the Manual Trigger button in the Live View page, see
PTZ
- Moving — trigger the rule when the cam era view moves due t
- Preset Reached —triggertherulewhenthecamerastopsatapresetposition. Thiscanbeforexamplebeused
Storage
Audio Detection, on page 29
Motion Detection, on page 27
Camera Tampering, on page 27
.
.
.
I/O
Ports, on page 39
.
Controls on the
Live View Page, on page 9
and conguration.
as an additi onal condition to prevent an action rule triggered by motion detection to re cord video while the camera view moves due to a PTZ operation.
with the Send Images action to u
. This ca n for example be used to validate a ctions during pro duct installation
o a PTZ operation. This can for example be used
pload images from the preset position.
- Available — trigge used to send maintenance notications.
- Full — trigger the rule w he n the storage device is full. Under normal operation, the oldest recordings will be overwritten to prevent the storage device from becoming full.
- Locked — trigger the rule if the storage device is locked (write protected).
System
- System Initializing — trigger the rule when the product is being started. This can for examp le be used to send a notication when the pro duct restarts.
Time
- Recurrence — trigger the rule periodically, see upload an image every 5 minutes.
- Use Schedule — trigger the rule accor ding to the selected schedule, see
Available actions include:
r the rule when the storage device is unmounted or removed. This can for example be
Recurrences, on page 32
. This can for example be used to
Schedules, on page 32
.
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AXIS P7224
Events
Output Port — activate an I/O port to control an external device.
Play Audio Clip —see
PTZ Control
- Preset Position — go to a preset position.
- Guard Tour — start a guard tour, see .
Record Video — record video to a selected storage.
Send Images —sendimagestoarecipient.
Send Notications —sendanotificatio n message to a recipient.
Audio C lips, on page 21
.
Setting Up an Action Rule
An action rule denes the conditions that must be met for the product to perform an action, for example record video or send email notications. If multiple conditions are dened, all must be met to trigger the action.
The following example describes how to set up an action rule to record video to a network share if there is movement in the camera’s eld of view.
Set up motion detection and add a network share:
1. Go to Detectors > Motion Detection and congure a motion detection window, see
2. Go to System Options > Storage and set up the network share, see .
Set up the action rule:
page 28
1. Go to Events > Action Rules and click Add.
2. Select Enable rule and enter a descriptive name for the rule.
3. Select Detectors from the Trigger drop-down list.
4. Select Motion Detection from the drop-down list. Select the motion detection window to use.
5. Optiona lly, select a Schedule and Additional conditions,seebelow.
6. Under Actions, select Record Video fro m the Type drop-down list.
7. Select a Stream prole and congure the Duration settings as described below.
8. Select Network Share from the Storage drop-down list.
To add additional criteria, se lect the Additional conditions option and add additional triggers. To p reve nt an action from being triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds, d uring which the trigger should be ignored before the action rule can be activated again.
The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time and/or Post-trigger time and enter the number of seconds. When While the rule is active is enabled and the action is triggered again during the post-trigger time, the recording time will be extended with another post-trigger time period.
For more information, see the online help
.
Recipients
Recipients receive media les and notication messages. The following recipients are available:
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AXIS P7224
Events
Recipient Use with action
Email
FTP
HTTP
Network Share Send Images
TCP Send Notication
To add a recipient:
1. Go to Events > Recipients and click Add.
2. Enter a descriptive name
3. Select a recipient Type.
Send Images
Send Notication
Send Images
Send Images
Send Notication
4. Enter the information needed for the recipient type.
5. Click Test to test the connection to the recipient.
6. Click OK.
Schedules
Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside ofce hours. Use one of the predened schedules or create a new schedule as described below.
To create a new schedule:
1. Go to Events > Schedules and click Add.
2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule.
3. Click OK.
To use the schedule in an Action Rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page.
Recurrences
Recurrences are use d to trigger A ction Rules repeatedly, for example every 5 minutes or every hour.
To set up a recurrence:
1. Go to Events > Recurrences and click Add.
2. Enter a descriptive name and re curre nce pattern.
3. Click OK.
To use the recurrence in an Action Rule, rst select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list.
To modify or remove recurrences, selec t the recurrence in the Recurrences List and click Modify or Remove.
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AXIS P7224
System Options
System Options
Security
Users
User access control is enabled by default and can be congured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
The user list displays authorized users and use r groups (access levels):
Viewer - Access to the Live View page
Operator - Access to the Live View pag e and to all settings except System Options
Administrator - Unrestricted access to all settings; can add, modify and remove other users.
Under HTTP/RTSPPasswordSettings, select the type of password to allow. You may need to allow unencrypted passwords if there are viewing clients that d o not support encryption, or if you upgraded the rmware and existing clients support encryption but need to log in again and be conguredtousethisfunctionality.
Under User Settings, select the Enable anonymous viewer login option to allow anonymous users access to the Live View page.
Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls.
Deselect the Enable Basic Setup option to hide the Basic Setup menu. Basic S etup provides quick access to settings that should be made before using the Axis product.
ONVIF
ONVIF (Open Network Video Interface Forum) is a global interface standard that makes it easier for end users, integrators, consultants, and manufacturers to take advantage of the possibilities offered by network video technology. ONVIF enables interoperablity between different vendor products, increased exibility, red
By creating a user you automaticall with the product. For more information see www.onvif.org
y enable ONVIF communication. Use the user name and password with all ONVIF communication
uced cost and future-proof systems.
IP Address Filter
IP address ltering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied a cces
The administr
ator can add up to 256 IP address entries to the list (a single entry can contain multiple IP addresses).
s to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address ltering.
HTTPS
The Axis product supports encrypted brows ing using HTTPS. This is congured on the System O ptions > Security > HTTPS page.
A self-signed certicate can be used until a Certicate Authority-issued certicate has been obtained. Click Create self-signed certicate to install a self-signed certicate. Although self-signed certicates are free and offer some protection, true security is only implemented after the installation of a signed certicate issued by a Certicate Authority.
To obtain a signed certicate from an issuing Certicate Authority, click Create Certicate Request. When the signed certicate is returned, c lick Install signed certicate to import the certicate. The properties of any certicate request currently resident in the product or installed can be viewed by clicking Properties.
To enable HTTPS in the Axis p roduct, the HTTPS Connection Policy must be set for each user group.
For more information, see the online help
.
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AXIS P7224
System Options
IEEE 802.1X
IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication P rotocol).
To access a network protected by IEEE 802.1X, devices must authenticate themselves. The authentication is performed by a third-party entity called an authentication server, typically a RADIUS server, examples of which are FreeRADIUS and Microsoft Internet Authentication Service.
In Axis' implementation, the network device and the authentication server authenticate themselves with the help of digital certicates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security). The certicates are provided by an Certication Authority (CA). You need:
•aCAcertificate to validate the identity of the authentication server
• a CA-signed c lie nt certicate and a private key to authenticate the network device.
To allow the network device to access a network protected by IEEE 802.1X:
1. Obtain a CA certicate, a client certicate and a client private key (contact your network administrator).
2. Go to Setup > System Options > Security > IEEE 802.1X and upload the CA certicate, the client certicate and the client private key.
3. Under Settings, select the EAPOL version, provide your EAP identity and private key password.
4. Check the box to enable IEEE 802.1X and click Save.
Certicates
CA Certicate The CA certicate is used to validate the identity of the authentication server. Enter the path to
the certicate directly, or locate the le using the Browse button. Then click U acertificate, click Remove.
Client certicate Client private key
Settings
EAPOL version
EAP identity
Private key password
Enable IEEE 802.1X
The client certicate and private key are used to authenticate the network device. They can be uploaded as separate les or in one combined le (e.g. a PFX le or a PEM le). Use the Client
private key eld if uploading one combined le. For each le, enter the path to thele using the Browse button. Then click Upload.Toremoveafile, click Remove.
SelecttheEAPOLversion(1or2)asusedinyournetworkswitch.
Enter the user identity (maximum 16 chara cters) associated with your certicate.
Enter the password (maximum
Check the box to enable the IEEE 802.1X protocol.
16 characters) for the private key.
pload.Toremove
le, or locate the
Audio Support
Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how to congure audio settings, see
Audio Settings, on page 19
.
Note
Deselecting this option will disable audio globally in the Axis product, for cong ured events and proles with audio as well.
Date & Time
The Axis product’s date and time settings are congured under System Options > Date & Time.
Current Server Time displays the current date and time (24h clock). The time can be displayed in 12h clock in the text overlay (see
below).
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AXIS P7224
System Options
To change the date and time settings, select the preferred Time mode under New Server Time:
Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated a utomatica lly.
Synchronize with N TP Server obtains date and time from an NTP server. With this option, date and time settings are updated continuously. For information on NTP settings, see
NTP Conguration, on page 36
.
If using a host name for the NTP server, a DNS server must be congured. See
Set manually allows you to manually set date a nd time.
If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving time changes.
The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream. Use the
predened formats or see time formats. To include date and time in the overlay text, go to Video & Audio and select Include date and Include time.
File Naming & Date/Time Formats
in the online help for information on how to create custom date and
DNS Conguration, on page 36
.
Network
Basic TCP/IP Settings
The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled.
IPv4 Address Conguration
By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are congured under System Options > Network > TCP/IP > Basic.
DHCP (Dynamic Host Conguration Protocol) allows network administrators to centrally manage and automate the assignment of IP addresses. DHCP should only be enabled if using dynamic IP address noticatio n , or if the DHCP can update a DNS server. It is then possible to access the Axis product by name (host name).
If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or reset the product to the factory default settings (see
page 42
) and then perform the installation again.
To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.
IPv6 Address Conguration
If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the conguration in the network router.
To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be congured in the network router.
ARP/Ping
The IP address can be set using ARP and Ping . For instructions, see the product’s Installation Guide.
ARP/Ping is enabled by default. To disable, uncheck the box under System Options > Network > TCP/IP > Basic.
The ARP/Ping service is automatica lly disabled two minutes after the product is started, or as soon as an IP address is set. To reset the IP address, the product must be restarted to a ctivate ARP/Ping for an additional two minutes.
Pinging the product is still possible when this service is disabled.
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AXIS P7224
System Options
AXIS Video Hosting System (AVHS)
AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live a nd recorded video accessible from any location. For more information and help to nd a local AVHS Service Pro vider go to www.axis.com/hosting
AVHS is enabled by default. The settings are congured under System Options > Network > TCP IP > Basic.
One-click enabled - Press the product’s control button (see Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service. If the product is not registered within 24 hours from when the button is pressed, the product will disconnect from the AVHS service.
Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the one-click insta llation.
AXIS Internet Dynamic DNS Service
AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www.axiscam.net
To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic.Under Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.
Hardware Overview, on page 4
) to connect to an AVHS service over the
Advanced TCP/IP Settings
DNS Conguration
DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are congured under System Options > Network > TCP/IP > Advanced.
Select Obtain DNS server address v ia DHCP to use the DNS settings provided by the DHCP server.
To make manual settings, select Use the following DNS server address and specify the following:
Domain name - Enter the domain(s) to search for the host name used by the Axis pro d uct. Multiple do m ains can be se par ated by semicolons. The host name is always the rstpartofafullyqualified domain name, for example, myserver is the host name in the fully qualied domai n name myserver.mycompany.com where mycompany.com is the domain name.
Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers. The secondary DNS server is optional and will be used if the primary is unavailable.
NTP Conguration
NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are congured under System Options > Network > TCP/IP > Advanced.
Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server.
To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server.
Host Name Conguration
The Axis product can be accessed using a host name ins t ea d of an IP address. The host name is usually the same as the assigned DNS name. The host name is congured under System Options > Network > TCP/IP > Advanced.
Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4.
Select Use the host name to set the host name manually.
Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes.
For more information, see the online help
.
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AXIS P7224
System Options
Link-Local IPv4 Address
Link-Local Address is enabled by default and assigns the Axis product an additional IP address whichcanbeusedtoaccess the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static or DHCP-supplied IP address at the same time.
This function can be disabled under System Options > Network > TCP/IP > Advanced.
HTTP
The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 80, any port in the range 1024–65535 can be used.
HTTPS
The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 443, any port in the range 1024–65535 can be used.
page 33
To enable HTTPS, go to System Options > Security > HTTPS. F or more information, see
NAT traversal (port mapping) for IPv4
A network router allows devices on a private network (LAN) to share a single connection to the Internet. This is do ne by forwarding network trafc from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased since most routers are pre-congured to stop attempts to access the private network (LAN) from the public network (Internet).
.
Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router. With NAT traversal properly congured, all HTTP trafc to an external HTTP port in the NAT router isforwardedtotheproduct.
NAT traversal is congured under System Options > Network > TCP/IP > Advanced.
Note
• For NAT traversal to work, this must be sup porte d by the router. The router must also support UPnP
• The router has many different names: “NA T route r”, “Ne two rk router”, “Internet Gateway”, ”Broadband router ”, “Broa dband sharing device” or “Home rewall” but the essential purpose of the device is the sa
Enable/Disable - When enabled, the Axis product attempts to congure port mapping in a NAT router on your network, using UPnP Note that UPnP
Use ma nua lly selected NAT router - Select this option to ma nually select a NAT router and enter the IP address for the router in the eld. If no router is specied, the product automatically searches for NAT routers on your network. If more than one router is found, the default router is selected.
Alternative HTTP port - Select this option to manually dene an external HTTP port. Enter the port num ber in the eld. If no port is entered here, a port number is automa t ically selected when NAT traversal is enabled.
Note
TM
must be enabled in the product (see System Options > Network > UPnP).
• An alternative H TTP port can be used or be active even if NAT traversal is disabled. This is useful if your NAT router does not support UPnP and you need to manually congure port forwarding in the NAT router.
• If you attempt to man
• When the port is selected automatically it is displayed in this eld. To change this, enter a new port number and click Save .
ually enter a port that is already in use, another available port is automatically selected.
me.
TM
.
TM
.
FTP
The FTP server running in the Axis product enables upload of new rmware, user applications, etc. The FTP server can be disabled under System Options > Network > TCP/IP > Advanced.
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AXIS P7224
System Options
Note
This FTP server has nothing to do with the product’s ability to transfer images via FTP to other locations and servers.
RTSP
The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be changed under System Options > Network > TCP/IP > Advanced. The default port is 554.
Note
H.264 video streams will not be available if the RTSP server is disabled.
SOCKS
SOCKS is a networking proxy protocol. The Axis product can be congured to use a SOCKS server to reach networks on the other side of a rewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a rewall, and notications, uploads, alarms, etc need to be send to a destination outside the local network (for example the Internet).
SOCKS is congured under System Options > Network > SOCKS. For more information, see the online help
.
QoS (Quality of Service)
QoS (Quality of Service) guarantees a certain level of a specied resource to selected trafc on a network. A QoS-aware network prioritizes network trafc and provides a greater network reliability by controlling the amount of bandwidth an application may use.
The QoS settings are congured under System Options > Network > QoS. Using DSCP (Differentiated Services Codepoint) values, the Axis product can ma rk the following types of trafc: live video, live audio, event/alarm trafc and management trafc.
Note
Live audio DSCP will be equal to live video DSCP if H.264 over RTSP is us ed .
SMTP (email)
To send email messages from the Axis product via SMTP (Simple Mail Transfer Protocol), an SMTP mail server must be set up. This is done under System Options > Network > SMTP (email).
Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the elds provided. A From email address is also required. If the mail serve r requires a the necessary information.
uthentication, check Use authentication to log in to this server and enter
SNMP
The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNM P community is the group of devices and management stati
The Axis product can be congured
on running SNMP. Community names are used to identify groups.
to support SNMP on the System Options > Network > SNMP page.
Depending on the level of sec
SNMP v1/v2 provides the access to all supported SNMP d evic es. The default password for the Read community is public and the default password for the Write community is write.
Note
If HTTPS is enabled, SNMP v1 and SNMP v2c should be disabled.
Traps for SNMP v1/v2 are used by the Axis product to send m essage s to a management system on important events and status
s. Check Enable traps and enter the IP address where the trap m essage should be sent and the Trap community that
change should rece ive the message.
urity required, select the version on SNMP to use.
lowest level of security. The community name can be specied as a password for read or read/write
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AXIS P7224
System Options
The following traps are a v aila ble :
•Coldstart
•Warmstart
•Linkup
• Authentication failed
SNMP v3 provid es encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.
To use SNMP v3, HTTPS m ust be enabled, see password.
Note
The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see
Reset to Factory Default Settings, on page 42
TM
UPnP
The Axis product includes support for UPnPTM.UPnPTMis enabled by default and the product is automatically detected by operating systems and clients that support this protocol.
TM
UPnP
can be disabled under System Options > Network > UPnPTM.
HTTPS, on page 33
.
. To enable SNMP v3, check the box and provide the initial user
RTP/H.264
The RTP port range and multicast setting s are congured under System Options > Network > RTP.
The RTP port range denes the range of ports from which the video/audio ports are auto only certain IP addresses and port numbers should be used.
Select Always Multicast Video and/or Always Multicast Audio to start multicast streaming without op enin g an RTSP session.
matically selected. For multicast streams,
Bonjour
The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protoc
Bonjour can be disabled under System Op
ol.
tions > Network > Bonjour.
Ports & Devices
I/O Ports
COM Port
The video encoder has one RS-485/RS-422 serial port. The port supports the following modes:
Generic HTTP allows the video encoder to receive data and send commands via HTTP.
Pan Tilt Zoom is used to control a PTZ device. The PTZ device requires a driver. See for more inf orm a tion. Drivers can be downloaded from www.axis.com
Generic TCP/IPallows the Axis product to receive data and send com m ands via TCP/IP. Daisy chain server - Allows Da isy chain clients to communicate with the Axis product. See also RS-485/RS-422 connector, on page 43.
Select the desired Port Type from the drop-down list. For more information on Serial Port Settings and Daisy Chain Port Settings
seetheonlinehelp
.
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AXIS P7224
System Options
Port Status
The list on the System Options > Ports & Devices > Port Status page shows the status of the product’s input and output ports.
Maintenance
The Axis product provides several maintenance functions. These are available under System Options > Maintenance.
Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.
Click Restore to reset most settings to the factory default values. The following settings are not affected:
• the boot protocol (DHCP or static)
• the static IP address
• the default router
• the subnet mask
•thesystemtime
• the IEEE 802.1X settings
Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution Axis product can also be reset to factory default using the control button, see
To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours. This can be useful for identifying the product among other products installe d in the s ame location.
For information about rmware upgrade, see
Upgrading the Firmware, on page 4 3
Reset to Factory Default Settings, on page 42
.
.The
.
Support
Support Overview
The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance.
See also
Troubleshooting, on page 43
.
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AXIS P7224
System Options
System Overview
To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes rmware version, IP address, network and security settings, event settings, image settings and recent lo g items. Many of the captio n s are links to the proper Setup page.
Logs & Reports
The System O ptions > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a va lid Server Re port with your query.
System Log - Provides information about system events.
Access Log - Lists all failed attempts to access the product. The Access Log can also be congured to list all connections to the
product (see below).
Server Report - Provides information about the product status in a pop-up window. The Access Log is automatically included in the Server Report.
You can view or download the server report. Downloading the server report creates a .zip le that contains a complete server report text le in UTF–8 format. Select the Include snapshot with default image settings option to include a snapshot of the product’s Live View that also shows the settings specied under Video Stream>Image>Image Appea rance. The server report .zip le should always be included when contacting support.
Parameter List - Shows the prod uct's parameters and their current settings. This may prove useful when troub leshooting or when contacting Axis Support.
Connection List - Lists all clients that are currently accessing media streams.
Crash Report - G ene rate s an archive with debugging information. The report takes several minutes to generate.
The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Conguration. The Access Log can be congured to list all connections to the product (select Critical, Warnings & Info). If required, a dif fer ent log level can be used when sending emails.
Advanced
Scripting
Scripting allows experienced users to
NOTICE
Improper use may cause unexpected behavior and loss of contact with the Axis product.
Axis strongly recom assistance fo r problems with c u stomized scripts.
To open the Script Editor, go to System Options > Advanced > Scripting. It is recommended to create a backup le before customizing the sc r ipts. If a script causes problems, reset the product to its factory defa ult settings, see
For more information, see www.axis.com/developer
mends that you do not use this function unless you understand the consequences. Axis Support does not provide
customize and use their own scripts.
page 42
.
e Upload
Fil
iles, for example web pages and images, can be uploaded to the Axis pro duct and used as custom settings. To upload a le, go
F to System Options > Advanced > File Upload.
Uploaded les are accessed thro ugh http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded le.
41
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AXIS P7224
System Options
Plain Config
Plain Cong is for advanced users w ith experience of Axis product conguration. Most parameters can be set and modied from this page. Help is available from the standard help pages.
To open Plain Cong, go to System Options > Advanced > Plain Cong.
Reset to Factory Default Settings
This will reset all pa rameters, including the IP addres s, to the factory default settings:
1. Press and hold the Control button and the Restart button at the same time (see
2. Release the Restart button but continue to hold down the Control button for about 15 seconds until the Status indicator ashes a mbe r.
3. Release the Control button. The process is complete after about 1 minute (when the Status indicator turns green). The product has been reset to the factory default settings. The default IP address is 192.168.0.90
4. Re-assign the IP address.
It is also possible to reset parameters to factory default via the web interface. Go to Setup > System Options > Maintenance.
Hardware Overview , on page 4
).
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AXIS P7224
Troubleshooting
Troubleshooting
Checking the Firmware
Firmware is software that determines the functionality o f network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xesyourparticularproblem. The current rmware vers ion in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
Upgrading the Firmware
When you upgrade the product with the latest rmware from Axis web site, the product re cei ve s the latest functionality available. Always read the upgrade instructions and re leas e notes available with each new release, be fore upgrading the rmware.
To upgrade, follow these instructions:
1. Save the rmware le to your computer. The latest version of the rmware is available free o f charge from Axis website at www.axis.com/techsup
2. Go to Setup > System Options > Maintenance in the products web pages.
3. Under Upgrade Server, c lick Browse and locate the le on your computer. Click Upgrade.
After starting the upgrade process, always wait at least 5–10 minutes before restarting the product, even if you suspect the upgrade has failed.
AXIS Camera Management can be used for m ultiple upgrades. See www.axis.com f or more information.
Note
• Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.
•Preconfigured and customized settings are saved when the firmware i s upgraded the new rmware) although this is not guaranteed by Axis Communications AB.
(providing the features are available in
Emergency Recovery Procedure
If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status indicator indicates a failed upgrade. To r ecove r the product, follow the steps below. The serial number is found on the pro duct’s label.
1. In UNIX/Linux, type the follow ing from the command line:
arp -s <IP address> <serial number> temp ping -s 408 <IP address>
In Windows,typ an admi n istra t or):
arp -s <IP address> <serial number> ping -l 408 -t <IP address>
2. If the product does not reply in 30 seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.
e the following from a command/DOS prompt (this may require that you run the command prompt as
3. Open a browser and type in the product’s IP address. In the page that appears, use the Browse button to select the upgrade le to use. Then click Load to restart the upgrade process.
4. After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the Status indicator.
5. Reins tall the product, referring to the Installation Guide.
If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/
43
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AXIS P7224
Troubleshooting
Symptoms, Possible Causes and Remedial Actions
Problems setting the IP address
When using ARP/Ping
The product is located on a different subnet
The IP address is being used by another device
Possible IP address conict with another device on the same subnet.
Try the installa tion again. The IP address must be set within two minutes after power has been applied to the product. Ensure the Ping length is set to 408. See the Installation Guide for detailed instructions.
If the IP ad dress intended for the product and the IP address of the computer used to access the product are located on different subnets, you will not be able to set the IP address. Contact your network administrator to obtain an IP address.
Disconnect the Axis product from the network. Run the Ping command (in a Command/DOS window, type ping and the IP address of the product:
•Ifyoureceive:Reply from <IP address>: bytes=32; time=10... this means that the IP address may already be in use by another device on the network. Obtain a new IP address from the network administrator and reinstall the product.
•Ifyoureceive:Request timed out, this means that the IP address is available for use with the Axis product. Check all cabling and reinstall the product.
The static IP address in the Axis product is used before the DHCP server sets a dynamic address. This means that if the same default static IP addressisalsousedbyanotherdevice,theremay be problems accessing the product.
The product cannot be accessed from a browser
Cannot log in
The IP address has been changed by DHCP
Certicate error when using IEEE 802.1X
The product is accessible locally but not externally
Router conguration To congure your router to allow incoming data trafc to the Axis product, enable the NAT-traversal
Firewall protection
Default router
Problems with the H.264 format
No H.264 displayed in the client
srequired
When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting to log in. You may need to manually type http or https in the browser’s address eld.
If the passw ord for root is lost, the product must be reset to the factory default settings. See
Reset to Factory Default Settings, on page 42
If the product and the client are on the same network, run AXIS IP Utility to locate the product. Identify the product using its model or serial number.
Move the Axis product to an isolated network, or to one with no DHCP or BOOTP server. Set the IP address again, using AX IS IP Utility or ARP/Ping (see the Installation G uide ). Open the Setup pages and disabled DHCP in the TCP/IP settings. Return the product to the main network. The product now has a xed IP address that will not change.
For authentication to work properly, the date and time settings in the Axis product should be synchronized with an NTP server. See
feature which will atte m pt to automatically congure the router to allow access to the Axis product, see
Check the Internet rewall with your network administrator.
Check if you need to congure the router settings.
Check that the relevant H.264 connection methods and corr ect interface are ena ble d in the AMC Control Panel (streaming tab). See
NAT traversal (port mapping) for IPv4, on page 37
AXIS Media Control (AMC), on page 12
.
& Time, on page 34
Date
.
. The router must support UP nPTM.
.
In the AMC Control Panel, select the H.264 tab and click Set to default H.264 decoder.
Check that RTSP is enabled under System Options > Network > TCP/IP > Advanced.
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AXIS P7224
Troubleshooting
No multicast H.264 displayed in the client
Multicast H.264 only accessible by local clie nts
Poor rendering of H.264 images
Color saturation is different in H.264 and Motion JPEG
Lower frame rate than expected
Why do I not get maximum frames per second?
Image degeneration
Check with your network administrator that the multicast addresses used by the Axis product arevalidforyournetwork.
Check with your network administrator to see if there is a rewall preventing viewing.
Check if your router supports multicasting, or if the router settings between the client and the product need to be congured. The TTL (Time To Live) va lue may need to be increased.
Color depth set incorrectly on clients. Set to 16–bit or 32–bit color.
If text overlays are blurred, or if there are other rendering problems, you may need to enable Advanced Video Rendering fromv the Video tab in the AMC Control Panel.
Ensure that your graphics ca rd is using the latest driver. The latest drivers can usually be downloaded from the manufacturer’s website.
Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more information.
Reduce the number of applications running on the client computer.
Limit the number of simultaneous viewers.
Check with the network administrator that there is enough band wid th available.
Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames.
Lower the image resolution.
See
Performance Considerations, on page 48
The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Ax is product. See
Decrease the GOV length. Go to Video & Audio > Video Stream and select the H.264 tab to modify the GOV length.
Technical Specications, on page 47
.
.
No images displayed on web page
Problems with AXIS Media Control (
only
Installation of additional ActiveX component restricted or prohibited
Video and image problems, general
Image too dark or too light
Missing images in uploads This can occur when trying to use a larger image buffer than is actually available. Try lowering
Slow image update Conguring pre-buffers, motion detection, high-r es olution images or high frame rates will affect
Poor performance Poor performance may be caused by heavy network trafc, multiple users acces sing the product,
Internet Explorer
)
To enable the updating of video images in Internet Explorer, set the brow ser to allow ActiveX controls. Also, make sure that AXIS Media Con tr ol is installed on your computer.
Congure the Axis product to use a Java applet for updating video images in Internet Explorer. Go to Setup > Live View Cong and select Java applet under Default viewer.
Check the video stream and camera setting s under Setup > Video & Audio > Video Stream and
up > Video & Audio > Camera Settings.
Set
the frame rate or the upload period.
the performance of the Axis product.
low performance clients, use of features such as m otion detection, event handling or uploaded applications.
45
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AXIS P7224
Troubleshooting
Poor quality snapshot images
Screen incorrectly congured on your computer
Overlay image is not displayed
Incorrect size or location of overlay image
Browser freezes
Firefox can sometimes freeze on a slow computer
Problems uploading les
Limited space There is only limited space available for the uplo ad of your own les. Delete existing les to free
Motion Detection triggers unexpectedly
Changes in luminance
Congure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256 colors will produce dithering artifacts in the image.
The overlay ima ge may have been positioned incor rectly or may be too large. See
Settings
Lower the image resolution
up space.
Motion detection is based on changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detecti on may trigger mistakenly. Lower the sensitivity setting to avoid problems with luminance.
in the online help for more information.
Overlay Image
No audio
Incorrect setup
No audio or very poor audio quality
Poor audio quality
CPU overloaded
Unsynchronized audio and video
Distorted audio
Feedback loops Feedback loops might appear in full-duplex mode. Try moving the microphone or the speaker, or
Check the sound card in the computer. Ensure th at mute is not selected and that the volume settings are correct.
Check that Enable audio support is selected under Setup > System Options > Security > Audio Support.
Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio Settings.
Reduce the number of listeners and viewers. Decrease image resolution and compression.
Synchronize the product’s date and timesettingswithanNTPserver. GotoSetup > System Options > Date & Time.
Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio Settings.
use half-duplex mode instead.
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AXIS P7224
Technical Specications
Technical Specications
Function/group
Video Encoder
Video
Audio
Network
Item
Model
Pan/Tilt/Zoom
Video compression
Resolutions
Frame rate H.264
Frame rate Motion JPEG
Video streaming
Image settings
Audio streaming
Audio compression
Audio input/outpu
Security Password protection, IP address ltering, HTTPS* encryption, IEEE 802.1X network access
Supported protocols
t
Specications
AXIS P7224
Wide range of analog PTZ cameras supported (drivers available for download at www.axis.com) 100 presets/camera, g uard tour, PTZ control queue Supports Windows compatible joysticks
H.264 (MPEG-4 Part 10/AVC) Baseline Prole (BP) and Main Prole (MP) Motion JPEG
176x120 to 720x576 176x120 to 1536x1152 for quad view
30/25 (NTSC/PAL) fps in all resolutions
30/25 (NTSC/PAL) fps in all resolutions
Multi-stream H.264 and Motion JPEG: One H.264 and one JPEG stream on each channel (8 streams in total) in full framerate individually congured streams in max. resolution at 30/25 fps; more streams if identical or limited in frame rate/resolution Controllable frame rate and bandwidth VB R/CBR H.264
Compression, color, brightness, contrast Rotation: 90°, 180°, 270° Aspect ratio correction Mirroring of images Text and image overlay Privacy mask Enhanced deinterlace lter Video termination Anti-aliasing Temporal noise ltering
Two-way, full duplex and half duplex (mic/line input 1/l Two-way, full duplex and half duplex (mic/line input 2/line output)
In: AAC-LC 8 or 16 kHz 8-64 kbit/s G.711 μ-law PCM 8 kHz 64 kbit/s G.726 ADPCM 8 kHz 32 kbit/s or 24 kbit/s Out: G.711 μ-law PCM 8 kHz 64 kbit/s μ-law PCM 16 kHz 128 kbit/s G.726 ADPCM 8 kHz 32 kbit/s or 24 kbit/s
Two external microphone or line inputs and one line output.
control, digest authentication, user access log
v4/v6, HTTP, HTTPS*, QoS layer 3 DiffServ, FTP, SMTP, Bonjour, UPnP,
IP SNMPv1/v2c/v3(MIB-II), DNS, DynDNS, NTP, RTSP, RTP, TCP, UDP, IGMP, RTCP, ICMP, DHCP, ARP, SOCKS
ine output)
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AXIS P7224
Technical Specications
Function/group
System Integration
General
Item
Application Programming Interface
Intelligent video Video motion detection, active tampering alarm
Alarm triggers Audio detection
Alarm events File upload via F TP, HTTP and em ail
Processor, memory
Power
Connectors 4x analog composite video BNC inputs
Required hardware
Operating conditions
Approvals
Weight
Included accessories
Dimensions (HxWxD)
Specications
Open API for software integration, including VAPIX® from Axis Communications available at www.axis.com Includes the ONVIF specication available at www.onvif.org Support for AXIS Video Hosting System (AVHS) with One-Click Camera connection
Notication via email, HTTP and TCP PTZ preset External output activation Play audio clip Pre- and post-alarm video buffering
ARTPEC-4, 512 MB RAM, 128 MB Flash
12 V DC, max 6W
2x 3.5 mm jacks for mono microphone or line input (6Vpp max) 1x 3.5 mm jack for mono audio output (2Vpp max at 1kohm typical) 10BASE-T/100BASE-TX Ethernet 4x Congurable external inputs/outputs 1x RS-485/422 half duplex
AXIS Q7900 rack or AXIS 291 1U rack
0-45 °C (32-113 °F) Humidity 20-80% RH (non-condensing)
EN 55022 Class B, EN 61000-3-2, EN 61000-3-3, EN 55024, EN61000-6-1, EN61000-6-2, FCCPart15SubpartBClassB,ICES-003Class B, V C CI Class B, C-tick A S /N ZS CISPR 22, KCC Class A, UL/IEC/EN 60950-1
210 g
Installation Guide, CD with installation and management tools, software and User’s Manual, 4 Windows decoder user licenses
30 x 129 x 255 mm (1.2” x 5.1” x 10.0”) excluding connectors
Performance Considerations
When settings up your system, it is important to consider how various settings and situations will affect pe rfor mance . Some factors affect the amount of bandwidth (the b it rate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches its maxim um , this will also affect the frame rate.
The following factors are among the most important to consider:
• High image resolution and/or low er compression levels result in images containing more data. Bandwidth affected.
• Access by large numbers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected.
• Simultaneous viewing of different streams (resolution, compression) by different clients. Effect on fram e rate and bandwidth.
• Accessing Motion JPEG and H.264 video streams simultaneously. Frame rate a nd bandwidth affected.
• Heavy usage of event settings affect the product’s CPU load. Frame rate affected.
• Heavy network utilization due to poor infrastructure. Bandwidth affected.
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AXIS P7224
Technical Specications
• Viewing on poorly perfo rming client computers lowers perceived performance. Frame rate affected.
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User Manual Ver. M3.2 AXIS P7224 © Axis Communications AB, 2011 - 2012
Date: April 2012
Part No. 47
414
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