Axis 0418-001 User Manual

USER MANUAL

AXIS P7224

Liability

Every care has been taken in the preparation of this manual. Please inform your local Axis ofﬁce of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Commu nications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and ﬁtness for a pa rticular purpose. Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use o f this materia l. Th is product is only to be used for its intended purpose.

Intellectual Property Rights

Axis AB has intellectual property rights relating to technology embodied in the product described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the patents listed at http://www.axis.com/patent.htm and one or more additional patents or pending patent application s in the US an d other countries.

This product co ntains licensed third-party software. See the menu item “About” in the product’s user interface for more information.

This product contains source code copyright Apple Computer, Inc.,underthetermsofApplePublicSourceLicense2.0(see http://www.opensource.apple.com/apsl). The source code is available from http://developer.apple.com/darwin/projects/bonjour/

Equipment Modiﬁcations

This equipment must be installed and used in strict accordance wit h the instructions given in the user documentation. This equipment contains no user-serviceable components. Una uthorized equipment changes or modiﬁcations will invalidate all applicable regulatory certiﬁcations and approvals.

Trademark Acknowledgments

Apple, Boa, Bonjour, Ethernet, Internet Explorer, Linux, Microsoft, Mozilla, Real, SMPTE, QuickTime, UNIX, Windows, Windows Vista and WWW are registered trademarks of the respective holders. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Oracle and/or its afﬁliates. UPnP mark of the UPnP

Implementers Corporation.

is a certiﬁcation

Support

Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you ca

• download user documentation and software updates

• ﬁnd answers to resolved problems in the FAQ database. Search

by product, category, or phrase

• report p roblems to Axis support staff by logging in to your private

support area

• chat with Axis support staff (selected countries only)

• visit Axis Support at www .axis.co m/techsup/

AXIS P7224

Table of Contents

HardwareOverview .......................................... 4

Connectors .................................................... 4

Pin Assignments for I/O Connector - AXIS 291 1U Video Server Rack . . . . . . 4

PinAssignmentsforI/OConnector-AXISQ7900Rack ................. 5

PinAssignmentsforRS-485Connector-AXISQ7900Rack .............. 5

LEDIndicators .................................................. 5

AccessingtheProduct ....................................... 7

AccessfromaBrowser ........................................... 7

AccessfromtheInternet .......................................... 8

SettheRootPassword ........................................... 8

TheLiveViewPage .............................................. 9

MediaStreams ............................................. 12

HowtoStreamH.264 ............................................ 12

MJPEG ........................................................ 12

AXISMediaControl(AMC) ........................................ 12

AlternativeMethodsofAccessingtheVideoStream .................... 13

AccessingAudioStreams ......................................... 14

SettingUptheProduct ...................................... 15

BasicSetup .................................................... 15

VideoandAudio ............................................ 16

VideoStream ................................................... 16

Quadstream ................................................... 17

Stream Proﬁles ................................................. 17

CameraSettings ................................................ 18

PrivacyMask ................................................... 18

Overlay ........................................................ 18

AudioSettings .................................................. 19

AudioClips .................................................... 21

Live View Conﬁg ............................................ 22

PTZ(PanTiltZoom) ......................................... 25

PresetPositions ................................................. 25

Advanced ...................................................... 25

ControlQueue .................................................. 26

Detectors .................................................. 27

CameraTampering .............................................. 27

MotionDetection ............................................... 27

AudioDetection ................................................ 29

Events .................................................... 30

SettingUpanActionRule ........................................ 31

Recipients ..................................................... 31

Schedules ...................................................... 32

Recurrences .................................................... 32

SystemOptions ............................................. 33

Security ....................................................... 33

Date&Time .................................................... 34

twork .......................................................

Ports&Devices ................................................. 39

Maintenance ................................................... 40

Support ....................................................... 40

Advanced ...................................................... 41

ResettoFactoryDefaultSettings ................................... 42

Troubleshooting ............................................ 43

CheckingtheFirmware ........................................... 43

UpgradingtheFirmware .......................................... 43

EmergencyRecoveryProcedure .................................... 43

Symptoms,PossibleCausesandRemedialActions ..................... 44

Technical Speciﬁcations ...................................... 47

PerformanceConsiderations ....................................... 48

AXIS P7224

Hardware Overview

Video inputs (4)

Audio input 1

Audio input 2

Audio output 1

Control b utton

Restart button

Status LED

Power LED

Audio mounting nut

10.

Bus connectors

11.

Part number (P/N) & Serial number (S/N). The serial number may be required during the installation.

Connectors

For technical speciﬁcations, see

Bus connector - Thesearethephysicalinte connections.

Control button - The control button is used for:

• ConnectingtoanAXISVideoHost 1 second until the Status LED ﬂashes green.

• ConnectingtoAXISInternetDynamicDNSService. See about 3 seconds.

• Resetting the product to factory default settings. See

Restart button - Press to restart the product.

page 47

rfaces to the video encoder rack, providing power, network, RS-485 and I/O terminal

ing System service. See

page 36

page 42

. To connect, press and hold the button for about

. To connect, press and hold the button for

Pin Assignments for I/O Connector - AXIS 291 1U Video Server Rack

Pin Function Description

+12V out, 100mA

GND

AXIS P7224

Hardware Overview

7– 10

Conﬁgurable I/O 1

Conﬁgurable I/O 2

Conﬁgurable I/O 3

Conﬁgurable I/O 4

RS485A

RS485B

Digital input - Connect to GND to activate, or leave ﬂoating (or unconnected) to deactivate. Digital output - Uses an opendrain NFET transistor with the source connected to GND. If used with an external relay, a diode must be connected in parallel with the load, for protection agains t voltage transients.

Not used

A half-duplex RS-485 interface for controll ing auxiliary equipment e.g. PTZ devices.

Min input = 0V DC Max input = + 40V DC Max load = 100mA Max voltage applied = + 40V DC

Pin Assignments for I/O Connector - AXIS Q7900 Rack

Pin Function Description

5– 12

Conﬁgurable I/O 1

Conﬁgurable I/O 2

Conﬁgurable I/O 3

Conﬁgurable I/O 4

Digital input - Connect to GND to activate, or leave ﬂoating (or unconnected) to deactivate. Digital output - Internal connection to ground when activated, ﬂoating (unconnected) when deactivated. If used w ith an external relay, a diode must be connected in parallel with the load, for protection against vo ltage transients.

Not used

Min input = 0V DC Max input = + 40V DC Max load = 100mA Max voltage applied = + 40V DC

Pin Assignments for RS-485 Connector - AXIS Q7900 Rack

3–12

AXIS P7224

RS-485A

RS-485B

Not used

Description

A half-duplex RS-485 interface for controlling auxiliary equipm ent e.g. PTZ devices.

LED Indicators

LED

Network

Status

Color

Green

Amber

Unlit No network connection.

Green Steady green for normal operation.

Amber

Red

Indication

Steady for connection to a 100 MBit/s network. Flashes for network activity.

Steady for connection to a 10 M Bit/s network. Flashes for network activity.

Steady during startup and when restoring s ettings.

Slow ﬂash for failed upgrade.

AXIS P7224

Hardware Overview

Power

Note

Green

Amber

• The Status LED can be conﬁgured to be unlit during normal operation. To conﬁgure, go to Setup > System O ptions > Ports & Devices > LED. See the online help for more information.

• The Status LED can be conﬁgured to ﬂash for identifying the unit. Go to Setup > System O ptions > Maintenance .

Normal o per ation.

Flashes green/amber during ﬁrmware upgrade.

AXIS P7224

Accessing the Product

To install the Axis product, refer to the Installation Guide supplied with the product.

The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer w ith Windows, Safari with Macintosh and Firefox w ith other operating systems. See Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.

Note

• QuickTime

• If your computer restricts the use of additional software components, the product can b e conﬁgured to use a Java applet for viewing Motion JPEG.

is also supported for viewing H.264 streams and for audio.

Access from a Browser

1. Start a browser (Internet Explorer, Firefox, Safari).

2. Enter the IP address or host nam e of the Axis product in the browser’s Location/Address ﬁeld. To access the product from a Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list.

Technical Speciﬁcations, on page 47

.Toviewstreamingvideoin

If you do not know the IP addre ss, use AXIS IP Utility to locate the product on the network. For more info rma tion on how to discover and assign an IP address, refer to the Installation Guide.

3. Enter your user name and password. If this is the ﬁrst time the product is accessed, the root password must ﬁrst be conﬁgured; for instructions see

4. The product’s Live View page appears in your browser.

Note

The controls and layout of the Live View page may have been customized to meet speciﬁc installation requirem ents and user preferences. Consequently, some of the examples and functions fea tured here may differ from those displayed in your own Live View page.

Set the Root Password, on page 8

AXIS P7224

Accessing the Product

Access from the Internet

Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must conﬁgure your network router to allow incoming data trafﬁc to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically con ﬁgure the router to allow access t o the product. This is enabled fr

Network > TCP/IP A d va n ced.

For more information, please s ee www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at w ww.axis.com/techsup

NAT traversal (port mapping) for IPv4, on page 37

. See also AXIS Internet Dynamic DNS Service at

om Setup > System Options >

Set the Root Password

To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Conﬁgure Root Password dialog, which appears when the product is accessed for the ﬁrst tim e.

To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certiﬁcate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt trafﬁc between web browsers and servers. The HTTPS certiﬁcate ensures encrypted exchange of information.

To set the password via a standard HTTP connection, enter it directly in the ﬁrst dialog.

To set the password via an encrypted HTTPS connection, follow these steps:

1. Click Create self-signed certiﬁcate.

2. Provide the requested information and click OK.Thecertiﬁcate is created a nd the password can now be set securely. A ll trafﬁc to and from the product is encrypted from this point on.

3. Enter a password and the n re-enter to conﬁrm the spelling. Click OK. The password has now been conﬁgured.

AXIS P7224

Accessing the Product

Note

• The default administrator user name root is permanent and cannot be deleted.

• If the p assw ord for root is lost, the product must be reset to the factory default settings. See

Settings, on page 42

Reset to Factory Default

TheLiveViewPage

The controls and layout of the Live View page may have been customized to meet speciﬁc installation requirements and user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View page. The following provides an overview of each available control.

Controls on the Live View Page

The Stream Proﬁle drop-down list allows you to select a customized or pre-pro g ram m ed stream proﬁle. Stream proﬁles are conﬁgured under Video & Audio > Stream Proﬁles.See

Click Pulse to activate the output for a deﬁned period of time, such as switching on an external light for 20 seconds.

Click the Active/Inactive buttons to manu on and off.

The Manual Trigger button is used to trigger an action rule from the Live View page, see .

ally start and stop a connected device — e.g. switch an external light

Stream Proﬁles, on page 17

AXIS P7224

Accessing the Product

Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG format on your computer. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View C onﬁg > Action Buttons.

The Audio clip drop-down list allows you to play an audio clip from the Live View page. Select the audio clip and click the Play button.

AXIS Media Control viewer toolbar

The AXIS Media Control viewer toolbar is availab le in Internet Explore r only. See information. The toolbar displays the following buttons:

The Play button connects to the Axis product and starts playing a media stream.

The Stop button stops the media stream.

The Snapshot button takes a snapshot of the video image. The locationwheretheimageissavedcanbespeciﬁed in the AMC Control Panel.

Click the View Full Screen button and the video image will ﬁll the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view.

The Record button is used to record the current video strea m . The location where the recording is saved can b e speciﬁed in the AMC Control Panel.

AMC Audio Controls

AMC audio buttons control the speakers and microphone connected to the client computer. The buttons are only visible when audio is enabled.

Speaker button — Click to turn the speakers on or off.

Microphone button – Click to mute or unmute the microphone. In

buttons must both be active to send audio to the Axis product. Click either button to stop audio transmission.

AXIS Media Control (AMC), on page 12

Simplex - speaker only mode

,theMicrophone and Talk

for more

Use the slider to control the volume of the speakers and the microphone.

Half-duplex mode

The Talk/Listen button is used to switch betw from the Audio tab in the AMC Control panel:

• Push-To-Talk m ode: Click and hold the button to talk/send. Release the button to listen.

• Toggle mode: Click once to switch betwee

een sending and receiving audio. The button can be conﬁgured

n talking and listening.

Simplex – speaker only mode

To send audio, the Ta lk and Microphone buttons must both be active. Click either button to stop audio transmission.

PTZ Controls

TheLiveViewpagealsod System Options > Security > Users.

With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited. Click the buttons to request or release control of the PTZ controls. The PTZ Control Queue is set up under PTZ > Control Queue.

isplays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for speciﬁed users under

AXIS P7224

Accessing the Product

Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer.

Click the Center mode button and click in the image to center the camera view on that position. The center mode button could also be used to zoom in on a speciﬁc area. Click in the image and drag to draw a rectangle surrounding theareatobemagniﬁed. To zoom out, rotate the mouse wheel.

Pan and Tilt b ars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position.

Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position.

Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-deﬁned buttons can also appear in the Control panel. See

Select the video channel or a PTZ preset position to steer the camera view to the saved position. See

Preset Positions, on page 25

Controls, on page 26

Focus bar – Use the arrows to focus the camera, or click on a position o n the bar to set the focus position. Using the focus bar will disable the product’s autofocus. To re-enable, use the PTZ control panel which is opened by clicking the Ctrl panel button (see above).

Iris bar – Click on a position on the iris bar to change the de gre e to which the iris is opened. This will disable the product’s auto iris. To re-en able, use the PTZ control panel which is opened by clicking the Ctrl panel button (see above).

The PTZ controls can be disabled under PTZ > Advanced > Controls,see

Controls, on page 26

AXIS P7224

Media Streams

The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use.

The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streamsandtothelistofavailable stream proﬁles. Other applications and clients can access video and audio streams directly, without going via the Live View page.

How to Stream H.264

The video compression standard H.264 makes good use of bandwidth, and can provide high quality video streams at less than 1 Mbit/s.

Deciding which c ombination of protocols and methods to use depends on your viewing requirements, and on the properties of your network. The available options in AXIS Media Control are:

Unicast RTP

RTP over RTSP

RTP over RTSP over HTTP

Multicast RTP

AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit speciﬁc requirements.

Note

H.264 is licensed technology. The Axis product includes one H.264 viewing c lie nt license. Install ing additional unlicensed copies of the client is prohibited. To

This unicast method (RTP over UDP) is used for live unicast video, especially when it is important to always have an up-to-date video stream, even if some images are dropped.

This unicast method (RTP tunneled over RTSP) is useful as it is relatively simp le to conﬁgure ﬁrewallstoallowRTSPtrafﬁc.

This unicast method can be used to traverse ﬁrewalls. Firewalls are commonly conﬁgured to allow the HTTP protocol, thus allowing RTP to be tunneled.

This method (RTP over UDP) should be used for liv e multicast video. The video stream is always up-to-date, even if some images are dropped. Multicasting provides the most efﬁcient usage of bandwidth when there are large numbers of clients viewing simultaneously. A multicast cannot however, pass a network router unless the router is conﬁgured to allow this. It is not possible to multicast over the Internet, for example. Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections.

purchase additional licenses, conta c t your Axis reseller.

Unicasting is used for video-on-demand transmission so that there is no video trafﬁc on the network until a client connects and requests the stream. Note that there are a maximum of 20 simultaneous unicast connections.

MJPEG

This format uses standard JPEG still images fo r the video stream. These images a re then displayedandupdatedataratesufﬁcient to create a stream that shows constantly updated motion.

The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image qualityandaccesstoeveryimage contained in the stream. The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS Media Control in Intern et Explorer in Windows.

AXIS Media Control (AMC)

AXIS Media Control (AMC) in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product.

AXIS P7224

Media Streams

TheAMCControlPanelcanbeusedtoconﬁgure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information.

The AMC Control Pane l is automatically installed o n ﬁrst use, after whi ch it can be conﬁgured. Open the AMC Control Panel from:

• Windows Control Panel (from the Start menu)

• Alternatively, right-click the video image in Internet Explorer and click Settings.

Alternative Methods of Accessing the Video Stream

You can also access video and images from the Axis product in the following ways:

• Motion JPEG server push (if supported by the client, Firefox, for example). This option maintains an open HTTP connection to the brow s er and sends data as and when required, for as long a s required.

• Still JPEG images in a browser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi

• Windows Media Player . This requires AXIS Media Control and the H.264 decoder to be installed. The following paths can be used:

- Unicast via RTP : axrtpu://<ip>/axis-media/media.amp

- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp

- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

• QuickTime

. The following paths can be used:

- rtsp://<ip>/axis-media/media.amp

- rtsp://<ip>/axis-media/media.3gp

AXIS P7224

Media Streams

Note

• <ip>= IP addess

• The Axis product s upports QuickTime 6.5.1 and later.

• QuickTime ad ds latency to the video stream.

• It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

Accessing Audio Streams

The Live View page provides access to audio through AXIS Media Contro l; in addition audio can be accessed in the following ways:

• VAPIX® Application Programming Interface (API) For more information, visit www.axis.com/developer

• Windows Media Player supports simplex a udio. The following paths can be used:

- Unicast via RTP : axrtpu://<ip>/axis-media/media.amp

- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp

- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

• QuickTime

•TheJava applet supports simplex audio with G.711 encoding.

supports G.711 and AAC audio encoding. The follow ing paths can be used:

- rtsp://<ip>/axis-media/media.amp

- rtsp://<ip>/axis-media/media.3gp

AXIS P7224

Setting Up the Product

The Axis product can be conﬁgured by use rs with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.

• Administrators have unrestricted access to all settings.

• Operators have access to all settings except System Options