Axis 01493-001 User Manual

AXISQ35Series

AXISQ3518-LVENetworkCamera

UserManual

AXISQ35Series

TableofContents

Solutionoverview...........................................3

Productoverview...........................................4

Setup.....................................................5

Howtoaccesstheproduct........................................5

Abouttheproduct'sbuilt-inhelp...................................6

Imagequality...................................................6

Overlays.......................................................9

Streamingandstorage...........................................9

Events........................................................11

Applications....................................................12

Troubleshooting............................................14

Howtoresettofactorydefaultsettings.............................14

Howtocheckthecurrentrmware.................................14

Howtoupgradethermware.....................................14

Technicalissues,cluesandsolutions................................15

Performanceconsiderations.......................................16

Specications..............................................17

LEDIndicators..................................................17

SDcardslot....................................................17

Buttons.......................................................

Connectors....................................................

17
18

2

AXISQ35Series

Solutionoverview

Solutionoverview

3

AXISQ35Series

Productoverview

Productoverview

AXISQ3518-LVE

CAUTION

Theheatermaybehot.

1
2
3
4
5
6
7
8
9
10
11

Networkconnector
Controlbutton
I/Oconnector
Audioout
Audioin
DCconnector
SDcardslot
StatusLED(2x)
Functionbutton
Heater
IRLED(2x)

4

AXISQ35Series

Setup

Setup

Howtoaccesstheproduct

AXISIPUtilityandAXISDeviceManagerarerecommendedmethodsforndingAxisproductsonthenetworkandassigningthemIP
addressesinWindows®.Bothapplicationsarefreeandcanbedownloadedfromaxis.com/support

Theproductcanbeusedwiththefollowingbrowsers:

•Windows

•OSX®:Chrome

•Otheroperatingsystems:Chrome

Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoaxis.com/browser-support

®

:Chrome

Howtoaccesstheproductfromabrowser

1.Startawebbrowser.

TM

(recommended),Firefox

TM

(recommended)orSafari

®

®

,Edge

,orOpera

®

TM

orFirefox

®

.

®

2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’saddresseld.

ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-downlist.ToaddBonjourasabrowserbookmark,gotoSafari>Preferences.

IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentHowtoassignanIPaddressandaccessyourdeviceonthe
productpageataxis.com.

3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.

4.Theproduct’sliveviewpageopensinyourbrowser.

Aboutsecurepasswords

Important

Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.

Thedevicepasswordistheprimaryprotectionforthedataandservices.Axisdevicesdonotimposeapasswordpolicyastheymaybe
usedinvarioustypesofinstallations.Toprotectyourdatawerecommendthatyou:

•Changethedefaultpasswordthatcomeswitheachdevice.

•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.

•Don’texposethepassword.

•Changethepasswordatarecurringinterval,atleastonceayear.

Setasecurepasswordfortherootaccount

Important

Thedefaultadministratorusernameisroot.Ifthepasswordforrootislost,resetthedevicetofactorydefaultsettings.

1.Typeapassword.Followtheinstructionsaboutsecurepasswords.SeeAboutsecurepasswordsonpage5.

2.Retypethepasswordtoconrmthespelling.

5

AXISQ35Series

Setup

3.ClickCreatelogin.Thepasswordhasnowbeencongured.

Abouttheproduct'sbuilt-inhelp

Youcanaccessthebuilt-inhelpfromtheproduct’swebpage.Thehelpprovidesmoredetailedinformationontheproduct’s
featuresandtheirsettings.

Imagequality

Aboutremotefocusandzoom

Theremotefocusandzoomfunctionalityallowsyoutomakefocusandzoomadjustmentstoyourcamerafromacomputer.Itisa
convenientwaytoensurethatthescene’sfocus,viewingangleandresolutionareoptimizedwithouthavingtovisitthecamera’s
installationlocation.

Left:nofocus.Right:remotefocusapplied.

6

AXISQ35Series

Setup

Left:nozoom.Right:remotezoomapplied.

Howtohidepartsoftheimagewithprivacymasks

Whatisaprivacymask?

Aprivacymaskisauser-denedareathatpreventsusersfromviewingapartofthemonitoredarea.Inthevideostream,privacy
masksappearasblocksofsolidcolororblurredimageelements.

You’llseetheprivacymaskonallsnapshots,recordedvideo,andlivestreams.

YoucanusetheVAPIX®applicationprogramminginterface(API)toturnofftheprivacymasks.

Important

Usingmultipleprivacymasksmayaffecttheproduct’sperformance.

Howtocreateaprivacymask

Tocreateaprivacymask,gotoSettings>Privacymask.

Howtoreducenoiseinlow-lightconditions

Toreducenoiseinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:

•Makesurethattheexposuremodeisautomatic.

Note

Increasingthemaxshuttervaluecanresultinmotionblur.

•Theshutterspeedshouldbeasslowaspossible,whichmeansyoushouldsetmaxshuttertothehighestpossiblevalue.

•Reducesharpnessintheimage.

HowtobenetfromIRlightinlow-lightconditionsusingnightmode

Yourcamerausesvisiblelighttodelivercolorimagesduringtheday.Aslightdiminishes,youcansetthecameratoautomatically
shifttonightmode.Innightmodethecamerausesbothvisiblelightandnear-infraredlighttodeliverblack-and-whiteimages.
Sincethecamerausesmoreoftheavailablelightitcandeliverbrighter,moredetailed,images.

1.GotoSettings>Image>Dayandnight,andmakesurethattheIRcutlterissettoAuto.

7

AXISQ35Series

Setup

Howtoselectexposuremode

Therearedifferentexposuremodeoptionsinthecamerathatadjustsaperture,shutterspeed,andgaintoimproveimagequalityfor
specicsurveillancescenes.GotoSettings>Image>Exposureandselectbetweenthefollowingexposuremodes:

•Formostusecases,selectAutomaticexposure.

•Forenvironmentswithcertainarticiallighting,forexampleuorescentlighting,selectFlicker-free.

Selectthesamefrequencyasthepowerlinefrequency.

•Forenvironmentswithcertainarticiallightandbrightlight,forexampleoutdoorswithuorescentlightingatnightand
sunduringdaytime,selectFlicker-reduced.

Selectthesamefrequencyasthepowerlinefrequency.

•Tolockthecurrentexposuresettings,selectHoldcurrent.

HowtostabilizeashakyimagewithElectronicImageStabilization(EIS)

EIScanbeusedinenvironmentswheretheproductismountedinanexposedlocationandsubjecttovibrations,forexample,wind
orpassingtrafc.TurnonEIStogetasmootherandsteadierimagewithoutblur.

EISalsoreducesthelesizeofthecompressedimageandlowersthebitrateofthevideostream.

Note

WhenEISisturnedontheimageiscroppedslightly,loweringthemaximumresolution.

1.GotoSettings>Image.

2.TurnonEIS.

Howtohandlesceneswithstrongbacklight

ImagewithoutWDR.

ImagewithWDR.

8

AXISQ35Series

Setup

Note

WDRmaycauseartifactsintheimage.

FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr

Overlays

Aboutoverlays

Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,
orduringproductinstallationandconguration.

Howtoshowatextoverlaywhenthecameradetectsmotion

Thisexampleexplainshowtodisplaythetext“Motiondetected”whenthecameradetectsmotion:

MakesuretheAXISVideoMotionDetectionapplicationisrunning:

1.GotoSettings>Apps>AXISVideoMotionDetection.

2.Starttheapplicationifitisnotalreadyrunning.

3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.

Addtheoverlaytext:

4.GotoSettings>Overlay.

5.SelectCreateoverlayandconrmTextoverlay.

6.Enter#Dinthetexteld.

7.Choosealignment,textsizeandappearance.

Createanactionrule:

8.GotoSystem>Events>Actionrules.

9.CreateanactionrulewithAXISVideoMotionDetectionastrigger.

10.Fromthelistofactions,selectOverlaytext.

11.Type“Motiondetected”.

12.Settheduration.

Note

Ifyouupdatetheoverlaytextitwillbeautomaticallyupdatedonallvideostreamsdynamically.

Streamingandstorage

Howtochoosevideocompressionformat

Decidewhichcompressionmethodtousebasedonyourviewingrequirements,andonthepropertiesofyournetwork.The
availableoptionsare:

MotionJPEG

9

AXISQ35Series

Setup

MotionJPEGorMJPEGisadigitalvideosequencethatismadeupofaseriesofindividualJPEGimages.Theseimagesarethen
displayedandupdatedataratesufcienttocreateastreamthatshowsconstantlyupdatedmotion.Fortheviewertoperceivemotion
videotheratemustbeatleast16imageframespersecond.Fullmotionvideoisperceivedat30(NTSC)or25(PAL)framespersecond.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.

H.264orMPEG-4Part10/AVC

Note

H.264isalicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedtotheMotion
JPEGformatandbyasmuchas50%comparedtotheMPEG-4standard.Thismeansthatlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,highervideoqualitycanbeachievedforagivenbitrate.

Howtoreducebandwidthandstorage

Important

Ifyoureducethebandwidthitcanresultinlossofdetailsinthepicture.

1.GotoliveviewandselectH.264.

2.GotoSettings>Stream.

3.Dooneormoreofthefollowing:

-TurnontheZipstreamfunctionalityandselectthedesiredlevel.

-TurnondynamicGOPandsetahighGOPlengthvalue.

-Increasethecompression.

-TurnondynamicFPS.

Howtosetupnetworkstorage

Tostorerecordingsonthenetwork,youneedtosetupnetworkstorage:

1.GotoSettings>System>Storage.

2.ClickSetupunderNetworkstorage.

3.EntertheIPaddressofthehostserver.

4.Enterthenameofthesharedlocationonthehostserver .

5.Movetheswitchifthesharerequiresalogin,andenterusernameandpassword.

6.ClickConnect.

Howtoaddaudiotoyourrecording

Editthestreamprolewhichisusedfortherecording:

1.GotoSettings>System>Streamproles.

2.SelectthestreamproleandclickModify.

3.IntheAudiotab,selecttheAudiostreamcheckboxandselectOnfromthedrop-downlist.

10

AXISQ35Series

Setup

4.ClickOk.

Howtorecordandwatchvideo

Torecordvideoyoumustrstsetupnetworkstorage,seeHowtosetupnetworkstorageonpage10,orhaveanSDcardinstalled.

1.Gotothecamera’sliveview.

2.ClickonRecordoncetostartrecordingandonemoretimetostoprecording.

Towatchyourrecording:

1.ClickonStorage>Gotorecordings.

2.Selectyourrecordinginthelistanditwillplayautomatically.

Events

Aboutevents

Theeventpagesallowyoutocongureyourproducttoperformactionswhendifferenteventsoccur.Forexample,theproduct
canstartarecordingorsendanemailnoticationwhenmotionisdetected.Thesetofconditionsthatdeneshowandwhen
theactionistriggerediscalledanactionrule.

Howtorecordvideowhenthecameradetectsmotion

ThisexampleexplainshowtosetupthecameratostartrecordingtotheSDcardvesecondsbeforeitdetectsmotionandto
stoponeminuteafter.

MakesuretheAXISVideoMotionDetectionapplicationisrunning:

1.GotoSettings>Apps>AXISVideoMotionDetection.

2.Starttheapplicationifitisnotalreadyrunning.

3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.

Createanactionrule:

4.GotoSettings>System>Eventsandaddanactionrule.

5.Typeanamefortheactionrule.

6.Fromthelistoftriggers,selectApplicationsandthenselectAXISVideoMotionDetection(VMD).

7.Fromthelistofactions,selectRecordvideo.

8.Selectanexistingstreamproleorcreateanewone.

9.Enableandsetthepre-triggertimeto5seconds.

10.EnableWhiletheruleisactive.

11.Enableandsetthepost-triggertimeto60seconds.

12.SelectSDcardfromthelistofstorageoptions.

13.ClickOk.

11

AXISQ35Series

Setup

Howtodetecttamperingwithinputsignal

Thisexampleexplainshowtotriggeranalarmwhentheinputsignalhasbeencutorshort-circuited.Formoreinformationaboutthe
I/Oconnector,seepage18.

1.GotoSettings>System>I/OPortsandenableSupervisedI/Oforoneoftheports.

Createanactionrule:

2.GotoSettings>System>Eventsandcreateanactionrule.

3.Typeanamefortheactionrule.

4.Fromthelistoftriggers,selectInputSignalandthenSupervisedinputport.SetTamperedtoYes.

5.Fromthelistofschedules,selectAlways.

6.Fromthelistofactions,selectSendNoticationandthenselectarecipientorcreateanewrecipient.

7.ClickOK.

Howtorecordvideowhenthecameradetectsimpact

Shockdetectionallowsthecameratodetecttamperingcausedbyvibrationsorshock.Vibrationsduetotheenvironmentortoan
objectcantriggeranactiondependingontheshocksensitivityrange,whichcanbesetfrom0to100.Inthisscenario,someoneis
throwingrocksatthecameraafterhoursandyouwouldliketogetavideoclipoftheevent.

1.GotoSettings>System>Detectors.

2.Setshockdetectiontoon,andsetavaluefortheshocksensitivity.

Createanactionrule:

3.GotoSettings>System>Eventsandaddanactionrule.

4.Typeanamefortheactionrule.

5.Fromthelistoftriggers,selectDetectorsandthenselectShockdetection.

6.Fromthelistofschedules,selectAfterHours.

7.Fromthelistofactions,selectSendVideoClip.

8.Selectanexistingstreamproleorcreateanewone.

9.Enableandsetthepre-triggertimeto5seconds.

10.EnableWhiletheruleisactive.

11.Enableandsetthepost-triggertimeto60seconds.

12.Selectanexistingrecipientorcreateanewone.

13.ClickOK.

Applications

Aboutapplications

AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications
forAxisproducts.Tondoutmoreaboutavailableapplications,downloads,trialsandlicenses,gotoaxis.com/applications

TondtheusermanualsforAxisapplications,gotoaxis.com

12

AXISQ35Series

Setup

Note

•Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain

combinationsofapplicationsmightrequiretoomuchprocessingpowerormemoryresourceswhenruninparallel.Verify
thattheapplicationsworktogetherbeforedeployment.

13

AXISQ35Series

Troubleshooting

Troubleshooting

Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support

Howtoresettofactorydefaultsettings

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to
thefactorydefaultvalues.

Toresettheproducttothefactorydefaultsettings:

1.Disconnectpowerfromtheproduct.

2.Pressandholdthecontrolbuttonwhilereconnectingpower.SeeProductoverviewonpage4.

3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.

4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90

5.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepassword,andaccessthevideostream.

Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonaxis.com/support

Itisalsopossibletoresetparameterstofactorydefaultthroughthewebinterface.GotoSettings>System>Maintenanceand
clickDefault.

Howtocheckthecurrentrmware

Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootinga
problemshouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticular
problem.

Tocheckthecurrentrmware:

1.Gototheproduct’swebpage.

2.Clickonthehelpmenu.

3.ClickAbout.

Howtoupgradethermware

Important

Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providedthatthefeaturesareavailablein
thenewrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

Important

Makesuretheproductremainsconnectedtothepowersourcethroughouttheupgradeprocess.

Note

Whenyouupgradetheproductwiththelatestrmware,theproductreceivesthelatestfunctionalityavailable.Alwaysread
theupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgradingthermware.Tondthelatest
rmwareandthereleasenotes,gotoaxis.com/support/rmware

14

AXISQ35Series

Troubleshooting

1.Downloadthelatestrmwareletoyourcomputer,availablefreeofchargeataxis.com/support/rmware

2.Logintotheproductasanadministrator .

3.GotoSettings>System>Maintenance.Followtheinstructionsonthepage.Whentheupgradehasnished,the
productrestartsautomatically.

AXISDeviceManagercanbeusedformultipleupgrades.Findoutmoreataxis.com/products/axis-device-manager

Technicalissues,cluesandsolutions

Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support

Problemsupgradingthermware

FirmwareupgradefailureIfthermwareupgradefails,theproductreloadsthepreviousrmware.Themostcommonreason

ProblemssettingtheIPaddress

Theproductislocatedona
differentsubnet

TheIPaddressisbeingused
byanotherdevice

isthatthewrongrmwarelehasbeenuploaded.Checkthatthenameofthermwarele
correspondstoyourproductandtryagain.

IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe
productarelocatedondifferentsubnets,youcannotsettheIPaddress.Contactyournetwork
administratortoobtainanIPaddress.

DisconnecttheAxisproductfromthenetwork.Runthepingcommand(inaCommand/DOS
window,typepingandtheIPaddressoftheproduct):

PossibleIPaddressconict
withanotherdeviceonthe
samesubnet

Theproductcannotbeaccessedfromabrowser

Cannotlogin

TheIPaddresshasbeen
changedbyDHCP

Certicateerrorwhenusing
IEEE802.1X

Theproductisaccessiblelocallybutnotexternally

Routerconguration

Firewallprotection

ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingtheproduct.

WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.

Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings.
SeeHowtoresettofactorydefaultsettingsonpage14.

IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshasbeen
changed,useAXISIPUtilityorAXISDeviceManagertolocatetheproductonthenetwork.Identify
theproductusingitsmodelorserialnumber,orbytheDNSname(ifthenamehasbeencongured).

Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,gotoaxis.com/support

Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductmustbe
synchronizedwithanNTPserver.GotoSettings>System>Dateandtime

CheckthatyourrouterallowsincomingdatatrafctotheAxisproduct.Theroutermustsupport
UPnP

ChecktheInternetrewallwithyournetworkadministrator.

•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.

•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.

®

.

15

AXISQ35Series

Troubleshooting

Problemswithstreaming

MulticastH.264only
accessiblebylocalclients

NomulticastH.264
displayedintheclient

PoorrenderingofH.264
images

Colorsaturationisdifferent
inH.264andMotionJPEG

Lowerframeratethan
expected

Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe
productneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.

CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproduct
arevalidforyournetwork.

Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.

Ensurethatyourgraphicscardisusingthelatestdriver .Thelatestdriverscanusuallybe
downloadedfromthemanufacturer’swebsite.

Modifythesettingsforyourgraphicsadapter.Gototheadapter’sdocumentationformore
information.

•SeePerformanceconsiderationsonpage16.

•Reducethenumberofapplicationsrunningontheclientcomputer.

•Limitthenumberofsimultaneousviewers.

•Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.

•Lowertheimageresolution.

•Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)of
theAxisproduct.

Performanceconsiderations

Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationsaffecttheperformance.Somefactors
affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe
CPUreachesitsmaximum,thisalsoaffectstheframerate.

Thefollowingfactorsarethemostimportanttoconsider:

•Highimageresolutionorlowercompressionlevelsresultinimagescontainingmoredatawhichinturnaffectsthe
bandwidth.

•RotatingthelensmanuallywillresultinbetterperformancecomparedtorotatingtheimagefromtheGUI.

•AccessbylargenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.

•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclientsaffectsbothframerateand
bandwidth.

Useidenticalstreamswhereverpossibletomaintainahighframerate.Streamprolescanbeusedtoensurethat
streamsareidentical.

•AccessingMotionJPEGandH.264videostreamssimultaneouslyaffectsbothframerateandbandwidth.

•Heavyusageofeventsettingsaffectstheproduct’sCPUloadwhichinturnaffectstheframerate.

•UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.

•Heavynetworkutilizationduetopoorinfrastructureaffectsthebandwidth.

•Viewingonpoorlyperformingclientcomputerslowersperceivedperformanceandaffectsframerate.

•RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand
thegeneralperformance.

16

AXISQ35Series

Specifications

Specifications

Tondthelatestversionoftheproduct’sdatasheet,gototheproductpageataxis.comandlocateSupport&Documentation.

LEDIndicators

Note

•TheStatusLEDcanbeconguredtoashwhileaneventisactive.

StatusLED

Unlit

GreenShowssteadygreenfor10secondsfornormaloperationafterstartupcompleted.

Amber

Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.

Indication

Connectionandnormaloperation.

Steadyduringstartup.Flashesduringrmwareupgradeorresettofactorydefault.

StatusLEDbehaviorandbuzzersignalforlevelingassistant

Forinformationonthefunctionbuttonusedforlevelingtheimage,seepage17.

Color

Fixedgreen

FlashinggreenFastbeepsAlmostlevel

FlashingorangeMediumbeepsNotlevel

Flashingred

Buzzer

Continuousbeep

Slowbeeps

Cameraposition

Level

Farfromlevel

SDcardslot

NO

TICE

NO NO

TICE TICE

•RiskofdamagetoSDcard.Donotusesharptools,metalobjects,orexcessiveforcewheninsertingorremovingthe

SDcard.Useyourngerstoinsertandremovethecard.

•Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.UnmounttheSDcard

fromtheproduct’swebpagebeforeremoval.

ThisproductsupportsmicroSD/microSDHC/microSDXCcards.

ForSDcardrecommendations,seeaxis.com

trademarksorregisteredtrademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.

microSD,microSDHC,andmicroSDXCLogosaretrademarksofSD-3CLLC.microSD,microSDHC,microSDXCare

Buttons

Controlbutton

Thecontrolbuttonisusedfor:

•Resettingtheproducttofactorydefaultsettings.SeeHowtoresettofactorydefaultsettingsonpage14.

17

AXISQ35Series

Specifications

•ConnectingtoanAXISVideoHostingSystemservice.Toconnect,pressandholdthebuttonforabout3secondsuntilthe
statusLEDashesgreen.

FunctionButton

Thefunctionbuttonhasmultiplefunctions:

•AslevelingAssistant–Thisfunctionhelpstoensuretheimageislevel.Pressthebuttonforabout2secondstostartthe
levelingassistantandpressagaintostop.ThestatusLED(see)andbuzzersignalassistlevelingoftheimage.Theimageis
levelwhenthebuzzerbeepscontinuously.

•ToviewtheStatusLED–PressthebuttononcetolightuptheStatusLEDs.Pressagaintoturnthemoff.TheLEDs
willturnoffautomaticallyafter10seconds.

Connectors

Networkconnector

RJ45EthernetconnectorwithPoweroverEthernet(PoE).

Audioconnector

TheAxisproducthasthefollowingaudioconnectors:

•Audioin(pink)–3.5mminputforamonomicrophone,oraline-inmonosignal.

•Audioout(green)–3.5mmoutputforaudio(linelevel)thatcanbeconnectedtoapublicaddress(PA)systemoran
activespeakerwithabuilt-inamplier.Itisrecommendedtouseastereoconnectorforaudioout.

Foraudioin,theleftchannelisusedfromastereosignal.

3.5mmaudioconnectors

1Tip2Ring

AudioInput

AudioOutput

Microphone/Linein

Lineout,monoLineout,mono

Microphonebiasvoltage

I/Oconnector

UsetheI/Oconnectorwithexternaldevicesincombinationwith,forexample,motiondetection,eventtriggering,andalarm
notications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidestheinterfaceto:

Digitalinput-Forconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,forexamplePIRsensors,door/window
contacts,andglassbreakdetectors.

3Sleeve

Ground

Ground

Supervisedinput-Enablespossibilitytodetecttamperingonadigitalinput.

Digitaloutput-ForconnectingexternaldevicessuchasrelaysandLEDs.ConnecteddevicescanbeactivatedbytheVAPIX®

ApplicationProgrammingInterfaceorfromtheproduct’swebpage.

4-pinterminalblock

18

AXISQ35Series

Specifications

FunctionPinNotes

DCground

DCoutput

Congurable
(InputorOutput)

Example

Specications

1

2

3–4

Canbeusedtopowerauxiliaryequipment.
Note:Thispincanonlybeusedaspowerout.

DigitalinputorSupervisedinput–Connecttopin1toactivate,or
leaveoating(unconnected)todeactivate.Tousesupervisedinput,
installend-of-lineresistors.Seeconnectiondiagramforinformation
abouthowtoconnecttheresistors.

Digitaloutput–Connecttopin1toactivate,orleaveoating
(unconnected)todeactivate.Ifusedwithaninductiveload,e.g.,a
relay,connectadiodeinparallelwiththeload,toprotectagainst
voltagetransients.

0VDC

12VDC
Maxload=50mA

0tomax30VDC

0tomax30VDC,opendrain,
100mA

1

DCground

2

DCoutput12V,max50mA

3

I/Oconguredassupervisedinput

4

I/Oconguredasoutput

Powerconnector

2-pinterminalblockforDCpowerinput.UseaSafetyExtraLowVoltage(SELV)compliantlimitedpowersource(LPS)witheither
aratedoutputpowerlimitedto≤100Woraratedoutputcurrentlimitedto≤5A.

19

UserManualVer.M1.4
AXISQ35Series
©AxisCommunicationsAB,2018

Date:June2018

PartNo.T10129037