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AXIOHM
1, rue d'Arcueil, BP 820
92542 MONTROUGE CEDEX
FRANCE
Tel : (33) 1 58 07 17 17, Fax : (33) 1 58 07 17 18
THERMAL PRINTING SOLUTIONS
TPOSS001 PRINTER
SET-UP GUIDE
Reference 3104057 Issue C
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Reference: FDE-3104057 Issue C
CONTENTS
YOUR PRINTER................................................................................ 2
Package ............................................................................................................. 2
General description.......................................................................................... 2
Printer location ................................................................................................. 2
PLUGGING & CONNECTING YOUR PRINTER ............................... 3
Connecting the power supply ......................................................................... 3
Connecting the printer..................................................................................... 3
LOADING PAPER ............................................................................. 4
TROUBLESHOOTING....................................................................... 5
Light indicator................................................................................................... 5
Problems & Solutions ...................................................................................... 5
CLEANING YOUR PRINTER ............................................................ 5
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YOUR PRINTER
Package
The packing box contains: Printer
Power supply
DC cable to be set between power supply and printer
Power cable to be set between power supply and power network
Set Up Guide
General description
The TPOS is a complete printer designed with the clamshell easy paper loading system.
Light
indicator
Tear bar
Opening cover
Finger recesses to
open cover
Paper feed
button
Reset button
Note 1
: when resetting the printer, every running operation is stopped and all information sent before resetting
are lost.
Note 2
: to print a self-test ticket, activate both reset and paper feed button following next instructions:
activate the reset button
activate the paper feed button while keeping the reset button pushed
release the reset button keeping the paper feed button pushed
release the paper feed button as soon as the printer starts to print the self test ticket
*This cannot be achieved when the dip switch number 8 is in its upper position (di-sactivating the reset
function).
Printer location
This printer can be used either horizontally or wall mounted (fixing holes on printer bottom).
External dimensions (W×L×H) are: 121 × 185 × 125 mm (with cover closed).
The printer should be set on a stable holder in a place where the following conditions are achieved:
temperature from 0 to 50°C for operating (- 20 to 60 for storage)
no risk of water exposure
no mechanical vibration or stress
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PLUGGING & CONNECTING YOUR PRINTER
Connecting the power supply
To the printer
To the power
network
Connections are achieved with the two cables provided in the printer package.
Connecting the printer
Connections have to be set at the rear of printer: open the rear door and set the power supply and interface
cables as shown on the following drawing.
Interface cable
connector
Rear opening door
Power supply
cable connector
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LOADING PAPER
The Clamshell design allows easy paper loading.
To load paper:
Open the cover using finger recesses.
Set the paper roll as indicated on drawings inside cover.
Close the cover leaving a small length of paper out.
Cut the small length left with the tear bar.
Your paper roll is set.
Notes
:
The paper used should be recommended by AXIOHM
The paper width must be 58 mm
The maximum paper roll diameter is 90 mm
Roll setting
indications
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TROUBLESHOOTING
Light indicator
When light is on continuously, the printer is ready to operate.
When light is flashing, an error occurs.
Problems & Solutions
Light is off Check the power supply and cable connections.
Light is off and power supply
light is off
The power supply is equipped with a power shut down security feature.
Disconnect power supply plug from mains for 60 seconds then reconnect. If
failure remains return printer and power supply to vendor.
Light is continuously on but
printer does not operate
Check to see if the interface cable is well connected.
Light is flashing Check that cover is well closed, if not close it.
Open the cover and make sure there is paper left in the printer, if not: remove
the paper roll core, place a new paper roll as indicated in the chapter
"Loading paper".
Open the cover and check there is no paper jam, if there is some: unwind the
paper until no wrinkle appears, close the cover with wrinkled part out and cut
it with the tear bar.
Printing quality is
deteriorating
The print head may be getting dirty, see next chapter.
CLEANING YOUR PRINTER
Depending on the environment in which the printer is used, it can accumulate dust. Therefore it is necessary
to clean it periodically to maintain a good print quality. The cleaning period depends on the environment and
the usage of the printer, but the print head should be cleaned at least once a year or up to one month in
heavy duty applications.
Cleaning Instructions:
Unplug the printer. Never clean the head immediately after printing, the head may be hot.
Open the cover, clean the heating dots line of the head with a cotton stick containing a solvent
alcohol (ethanol, methanol, or IPA) but do not touch the print head with your fingers!
Allow the solvent to dry and close the cover.
*N.B.: AXIOHM can provide cleaning kits, part n°: CK60000A.
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