Axesstel MV540V User Manual
MV500V SERIES (VER. STD 0.6)
Important Notice
Due to the nature of wireless communications, transmission and reception of data
can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be
totally lost. Although significant delays or losses of data are rare when wireless
devices such as the Axesstel modem are used in a normal manner with a wellconstructed network, the Axesstel modem should not be used in situations where
failure to transmit or receive data could result in damage of any kind to the user or
any other party, including but not limited to personal injury, death or loss of
property. Axesstel a c cepts no responsibility for damages of any kind resulting from
delays or errors in data transmitted or received using the Axesstel modem or for
failure of the Axesstel modem to transmit or receive such data.
Safety Precautions
Do not operate the Axesstel modem:
¾ In areas where blasting is in progress
¾ Where explosive atmospheres may be present
¾ Near medical equipment
¾ Near life support equipment or any equipment that may be susceptible to
any form of radio interference. In such areas, the Axesstel modem MUST
BE POWERED OFF. The Axesstel modem can transmit signals that could
interfere with this equipment.
Do not operate the Axesstel modem in any aircraft, whether the aircraft is on the
ground or in flight. In aircraft, the Axesstel modem MUST BE POWERED OFF.
When operating, the Axesstel modem can transmit signals that could interfere
with various onboard systems.
Note: Some airlines may permit the use of cellular phones while the aircraft is on
the ground and the door is open. The Axesstel modem may be used at this time.
The driver or operator of any vehicle should not operate the Axesstel modem
while in control of a vehicle. Doing so will detract from the driver or operator’s
control and operation of that vehicle. In some states and provinces, operating
such communications devices while in control of a vehicle is an offense.
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Limitation of Liability
The information in this manual is subject to change without notice and does not
represent a commitment on the part of Axesstel. AXESSTEL SPECIFICALLY
DISCLAIMS LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL,
GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY
DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR
REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE
USE OR INABILITY TO USE ANY AXESSTEL PRODUCT, EVEN IF AXESSTEL
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY
ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Notwithstanding the foregoing, in no event shall Axesstel aggregate liability arising
under or in connection with the Axesstel product, regardless of the number of
events, occurrences, or claims giving rise to liability.
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Introduction
Placement of Your Modem for Optimal Performance
Product Overview
Using Your Modem
Package Contents
Modem Interfaces
Connecting and Configuring Your Modem
Setting Up the Hardware
Preparing Your PC
Connection Using Ethernet (RJ-45) Ports
Configuring Your PC
Configuring an Ethernet Connection
Web manager user interface (Web GUI)
Navigate Web-Based UI
Troubleshooting
Technical Specifications
Appendix A: Glossary
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INTRODUCTION
Thank you for purchasing the Axesstel MV500V series EV-DO Modem with VoIP
feature (the Modem). This user manual will help you setup, configure and outline
best practices for maximizing your wireless home network performance with the
Modem. Please be sure to read through this User Manual completely, and pay
special attention to the section below entitled “Placement of Your Modem for
Optimal Performance.”
PLACEMENT OF YOUR MODEM FOR OPTIMAL PERFORMANCE
The closer your computer is to your Modem, the stronger your wireless
connection will be. Typical indoor operating range for Wi-Fi wirel ess devices is
between 100 and 200 feet. For EV-DO operation, placing the Modem in a line of
sight with the radio base station will yield the strongest signal.
Similarly, your wireless connection and performance will degrade a bit as the
distance increases between your Modem and connected devices and bet ween
your Modem and radio base station. This change may or may not be noticeable to
you.
As you move your computer farther from your Modem, connection speed may
decrease. This may happen due to walls, metal appliances or other elements
obstructing your network’s radio waves and weakening its signals..
Note: While some of the items listed below can affect network performance, they
will not prohibit your wireless network from functioning. If you are concerned that
your network is not operating at maximum effectiveness, this checklist may help.
1. Modem Placement
Place your Modem, the central connection point of your network, as close as
possible to windows or in rooms along the perimeter of your house. If you also
use the Wi-Fi feature of the Modem, place the Modem centrally within your
network of wireless devices..
To achieve the best wireless network coverage:
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• Ensure that your Modem’s CDMA networking antennas are parallel to
each other and positioned vertically (pointed toward the ceiling). If your
Modem is positioned vertically, point the antennas upward as best as
possible.
• In multi-story homes, place the Modem on an upper floor.
• Try not to place the Modem near a cordless phone (MV500-serie s only).
2. Avoid Obstacles and Interference
Avoid placing your Modem near microwave ovens and other devices that may
emit radio “noise.” Dense objects that can inhibit wireless communication include:
• Refrigerators
• Washers and/or dryers
• Metal cabinets
• Large aquariums
• Metallic-based, UV-tinted windows
If your wireless signal seems weak in some spots, move the Modem to another
location while observing the signal strength indicator. Since you may not know the
location of an EV-DO radio base station serving your Modem, call your service
provider and ask for the location of the nearest base station to your home. Place
your Modem as close as possible to that base station and in an unobstructed line
of sight.
3. Cordless Phones
If the performance of your wireless network is impaired after ad dressing the above
issues, and if you have a cordless phone:
• Move the cordless phone away from your Modem and wireless-enabled
computers.
• Unplug and remove the battery from any cordless phone that operates on
the 2.4GHz band (check the manufacturer’s literature for this information).
If this fixes the problem, your phone may be interfering with your wireless
network’s performance.
• If your phone supports channel selection, change the channel on the
phone to the farthest channel from your wireless network. For example,
set the phone to channel 1 and set your Modem to channel 11. See your
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MV500V SERIES (VER. STD 0.6)
phone’s user manual for detailed instru ctions.
If necessary, consider switching to a 900MHz cordless phone.
PRODUCT OVERVIEW
In minutes, you will be able to connect your computers to the Internet, share your
Internet connection and network your computers. And you will be able to make a
call through V oIP. The following is a list of features that make your new Axesstel
EV-DO Mode m an ideal solution for your home or small office network.
Implementation of these features depends on the particular service provider and
account features you have chosen.
Some features described in this manual may not be supported by your service
provider or may not be available with your network account. For details of the
services and accounts available, contact your service provide r.
CDMA 3G Services
Your Modem operates on CDMA 3G technology that provides a variety of
connectivity features. Depending on your service provider and account, you may
be able to access some or all of these features:
• 1xEV-DO Rev. A supports Internet connections with data rates up to 3.1
Mbps (on the downlink from the network) and 1.8 Mbps (on the uplink
to the network). Average data rates are 600–1300 Kbps (on the
downlink) and 300–400 Kbps (on the uplink). Actual speed depends on
network conditions.
• 1xEV-DO Rev. 0 supports Internet connections with data rates up to 2.4
Mbps (on the downlink) and 153 Kbps (on the uplink). Average data
rates are 400–700 Kbps (on the downlink) and 40–80 Kbps (on the
uplink). Actual speed depends on network conditions.
• 1X supports Internet connections with data rates up to 153 Kbps. Actual
speed depends on network conditions.
Once an Internet connection is established, you can open your browser and
connect to any web site that is accessible through the Internet or access other
Internet services such as email.
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A connectio n is “active” when data transmission is occurring. If data transmission
stops for a period of time (determined by the network), the connection becomes
“dormant.” For more information, see page 26.
VoIP Calling
Your Modem (MV500V series) features a Voice over Internet Protocol (VoIP)
function that allows you to make voice calls over a VoIP network by simply
connecting a wired, landline phone to your network-connected Modem.
The basic operating principles behind VoIP: the Modem receives an analog voice
signal from your wired phone, converts the analog signal into a digital signal,
compresses the digital signal into IP p ackets, and then transmits the IP packets
over the internet. This process is reversed at the receiving end.
Your Modem meets standard VoIP protocol, SIP 2.0, and provides a single RJ-11
port for single-line use. Once your Modem is activated and SIP accounts have
been set on your service provider’s network, you can start making VoIP calls.
Plug-and-Play
Your Modem was factory-set for compatibility with a particular service provider.
Thus, your Modem operates on radio channels and enables services specific to
your network service provider. Once your Modem has been activated on your
service provider’s network, you can connect to the Internet. (Activation is the
process of setting up an account with a service provider and configuring the
Modem to work on that provider’s network.)
After your Modem is activated, connect it to your computer using the provided
Ethernet (RJ-45) cable. You are now ready to use the Internet.
Works With PCs and Mac® Computers
Your Modem supports a variety of networking environments including Mac OS®
9.x, X v10.x, AppleTalk®, Linux®, Windows® NT®, 2000, XP, and others. You will
also need an Internet browser and a network adapter that supports TCP/IP (the
standard language of the Internet).
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Top-View LED Display
LED lights on the top of the Modem indicate which functions are operating. The
LED lights allow you to know at a glance if your Modem is in EV-DO or 1X mode,
connected to the Internet and in Wi-Fi or Ethernet operation. This feature
eliminates the need for advanced software and st atus-monitoring procedures.
Web-Based Advanced User Interface
You can easily setup the Modem’s advanced functions through your
AxessManager web browser and without having to install additional software onto
your computer. There are no disks to install or keep track of. And, best of all, you
can make changes and perform setup functions from any computer on the
network—quickly and easily.
NAT IP Address Sharing
Your Modem employs Network Address Translation (NAT). NAT allows your
networked computer devices to share a single IP address, saving the cost of
adding IP addresses to your Internet service account.
Integrated 10/100 4-Port Switch
The Modem has a built-in, 4-port network switch to allow your wired comp uters to
share printers, data, MP3 files, digital photos and much more. The switch features
automatic detection so it will adjust to the speed, half duplex, and full duplex of
connected devices. The switch transfers data between computers and the Internet
simultaneously without interrupting or consuming reso urces.
Support for VPN Pass-Through
If you connect to your office network from home using a VPN connection, your
Modem will allow your VPN-equipped computer to pass through the Modem and
to your office network.
Built-In Dynamic Host Configuration Protocol (DHCP)
Built-In Dynamic Host Configuration Protocol (DHCP) makes for easiest possible
networking. The DHCP server automatic ally assigns IP addresses to each
computer, eliminating the need for a complicated networking setup.
Integrated 802.11g Wireless Access Point
802.11g is an exciting new wireless technology that achieves data rates up to
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54Mbps, nearly five times faster than 802.11b.
MAC Address Filtering
For added security, you can create a list of MAC addresses (unique client
identifiers) that are allowed access to your network. Every computer has its own
MAC address. Enter these MAC addresses into a list using the Web-Based
Advanced User Interface, and you can control access to your network.
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USING YOUR MODEM
Package Contents
• EV-DO Modem
• User Manual
• Quick Installation Guide
• RJ-45 Ethernet Networking Cable
• RJ-11 phone cable for VoIP
• Power Supply and Battery
Modem Interfaces
The Modem is designed to be placed on a desktop or wall mounted. All ports at
the front of the Modem are for better organization and utility. The LED indicators
are easily visible on the top of the Modem to provide you with information about
network activity and status.
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MV500V SERIES (VER. STD 0.6)
1. Power LED
LED Color AC Mode Battery Mode
OFF No Power No Power
Blue Solid Adaptor Connected Fully Charged
Blue Blinking In Charging Violet - Half Level Charged
Red - Low Level Charged
2. Signal Strength LED
This LED indicates the signal strength of the CDMA network serving the Modem.
LED Color Status
OFF No CDMA signal
Blue Strongest Level
Violet Medium Level
Red Low Level
3. Connect LED
This LED informs you that the Modem is connected to a wireless network and
that your user ID and password have been validated.
LED Color Status
OFF No connection
Blue Blinking Voice Message Waiting
Blue - In Data use: Connected
- In VoIP call use: In use
4. 1x/EV-DO LED
This LED informs you that the Modem is tuned to a 1x or EV-DO wireless
network. Your Modem is programmed to search and use an EV-DO network. If
an EV-DO network is unavailable, the Modem will search for a 1x network.
Please check with your Service Provider for your Modem’s default setting.
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MV500V SERIES (VER. STD 0.6)
LED Color Status
OFF 1x
Blue EV-DO
5. Ethernet LED
This LED indicates that computers are connected to your Modem via the RJ-45
ports. A blinking LED indicates activities of data passing through.
LED Color Status
OFF No Ethernet connection
Blue Solid At least one RJ-45 port is in use
Blue Blinking Data is passing through the ports
6. Wi-Fi LED
This LED indicates that your Modem has Wi-Fi capab ility. When the LED is
blinking, it indicates activities of data passing through .
LED Color Status
OFF No Wi-Fi
Blue Solid Wi-Fi network within Modem activated
Blue Blinking Data passing through Wi-Fi
7. Power Jack
Connect the Axesstel standard 9V DC power Adaptor to this jack.
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MV500V SERIES (VER. STD 0.6)
8. Power On/Off Switch
9. RJ-11 Connection Port (MV500S and MV500V Series only
** Please refer to the function table on page 38 to understand derivative products.
)
This port allows your Modem to connect to a wired landline phone for Voice
Calls.
10. Connections to Computers (Wired Computer Ports)
Connect your wired (non-wireless) computers to these ports. These ports are
RJ-45, 10/100 auto-negotiation, auto up-linking ports for standard UTP
category 5 or 6 Ethernet cable. The ports are labeled 1 through 4.
11. Rechargeable Battery Installation
① Disconnect the power supply.
② Open the battery cover on the bottom.
③ Connect the DC power cable to the unit marked above.
④ Close the battery cover
⑤ Connect the power supply to charge as needed.
Do not incinerate, disassemble, short or expose to heat.
Use designated charger only.
If battery is replaced by an incorrect type, there will be a risk of explosion.
System Components
Your Modem is part of a communication system offering a wide range of
capabilities. To enable these capabilities, you must have every component of the
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system. Here’s what you need:
Host Computing Device
Your notebook or PC hosts the Modem and runs the communi cation software. The
communication software includes your web browser or email application and
Connection Manager, the Modem-en abl ing sof t ware.
You may also have other software on your computer that can be used wirele ssly
with the Modem. Such software can include file transfer applications (FTP), chat
or instant messaging, VPN (Virtual Private Network) client and cli ent software for
a corporate server application.
The Modem
The Modem provides your computer with a connection to the CDMA wireless
network. Every CDMA network operates on one of three radio frequency bands:
450MHz, 800MHz or 1900MHz. The Modem is available in four configurations:
MV510 single-band 450MHz, MV520 single-band 800MHz, MV530 single-band
1900MHz and MV540 dual-band 800/1900MHz.
CDMA Service Provider Account
Services providers are companies that operate CDMA networks and provide
access to these networks. To use the Modem, you must have an account with a
CDMA service provider.
Each service provider has its own pricing options. Flat rate accounts allow you to
purchase a maximum number of minutes of network usage for a fixed monthly fee.
Other types of accounts charge for network usage by the minute or by the amount
of data transmitted.
Your account may include a variety of other services such as SMS messaging.
Each Modem is designed for use with a particular service provider. Thus, your
Modem operates with specific radio channels and enables services specific to
your service provider.
Activation is the process of setting up your account. It involves action by your
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MV500V SERIES (VER. STD 0.6)
service provider and over-the-network configuration of your Modem.
The CDMA Wireless Network
This is the worldwide infrastructure providing the radio coverage that allows you to
stay connected. Composed of radio towers and a variety of network switches,
routers and servers, the network is an interconnection of many service providers.
Note: More information about CDMA networks is available on the CDMA
Development Group web site, www.cdg.org.
CDMA netwo rks operate in frequency bands supported by the Modem throughout
North Ameri c a and parts of Latin America, Europe, Middle East, Africa and AsiaPacific. Each service provider operates a network covering a limited geographical
area within the overall CDMA coverage area.
Note: Some service providers have coverage maps on their web sites.
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MV500V SERIES (VER. STD 0.6)
CONNECTING AND CONFIGURING YOUR MODEM
Each Modem is factory built for use with a particular service provider. Thus, each
Modem is set to use particular radio channels and to enable services specific to a
provider.
Once your Modem has been activated with the network, connect your computer to
the Modem using the provided Ethernet (RJ-45) cable. You are now ready to use
the Internet.
Step 1
│ Setting Up the Hardware
1.1 Make sure your Modem is not connected to any power source and all LEDs
are OFF.
1.2 How to setup the Antenna s for maximized performance:
① CDMA antennas are located on both sides of the Modem.
② Pull both antennas out until you hear clicking.
Antennas can be broken if you do not pull th em out until clicking and if you try to force them up.
③ Make sure the antennas are upright as shown in picture 4 above. (vertically upright position)
④ Antennas rotate up to 90 degrees vertically and horizontally.
Antennas can be broken if you force them to more than 90 degrees from upright position.
1.3 Locate the CAT-5 Ethernet cable that is included with your Modem. Plug
one end of this cable into ANY Ethernet port on your Modem. Plug the other
end of the cable into the networking port on your computer.
1.4 Locate the power supply that is included with your Modem. Plug the power
supply’s small connector into the power port on the Modem. Plug the po wer
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