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MV430
Users Manual
61 pgs2.55 Mb0

Axesstel MV430 Users Manual

MV410
MV420 MV430 MV440
User Manual
Important Notice
Safety and Hazards
Do not operate the Axesstel modem:
¾ In areas where blasting is in progress
¾ Where explosive atmospheres may be present
¾ Near medical equipment
¾ Near life support equipment, or any equipment that may be susceptible to
any form of radio interference. In such areas, the Axesstel modem MUST BE POWERED OFF. The Axesstel modem can transmit signals that could interfere with this equipment.
Do not operate the Axesstel modem in any aircraft, whether the aircraft is on the ground or in flight. In aircraft, the Axesstel modem MUST BE POWERED OFF. When operating, the Axesstel modem can transmit signals that could interfere with various onboard systems.
Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. The Axesstel modem may be used at this time.
The driver or operator of any vehicle should not operate the Axesstel modem while in control of a vehicle. Doing so will detract from the driver or operator’s control and operation of that vehicle. In some states and provinces, operating such communications devices while in control of a vehicle is an offence.
Limitation of Liability
The information in this manual is subject to change without notice and does not
represent a commitment on the part of Axesstel. AXESSTEL SPECIFICALLY DISCLAIMS LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY AXESSTEL PRODUCT, EVEN IF AXESSTEL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Notwithstanding the foregoing, in no event shall Axesstel aggregate liability arising under or in connection with the Axesstel product, regardless of the number of events, occurrences, or claims giving rise to liability, be in excess of the price paid by the purchaser for the Axesstel product.
Table of Contents
1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Placement of your Router for Optimal Performance . . . . . . 5
2. Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3. Knowing your Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Install Wizard Software System Requirements . . . . . . . . .10
System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
4. Connecting and Configuring your Modem . . . . . . . . . . 15
5. Using USB with your Modem . . . . . . . . . . . . . . . . . . . . . 18
Connecting to Data Service with USB . . . . . . . . . . . . . . . . 23
Disconnect USB Connection . . . . . . . . . . . . . . . . . . . . . . . 26
6. Connection using Ethernet (RJ45) Ports . . . . . . . . .. .. .27
7. AxessManager Operational Guide . . . . . . . . . . . . . . . . . 30
Using the Main Window. . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using the Menu Window . . . . . . . . . . . . . . . . . . . . . . . . . . 34
8. AxessManager Advanced User Interface . . . . . . . . . . . 37
Configuring the Wireless Network Settings . . . . . . . . . . . . 41
WAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
9. Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . 50
10. Technical Specification . . . . . . . . . . . . . . . . . . . . . . . . 54
11. Glossary . . . . . . . . . . . . . . . . . . . . . . . . 55
Introduction
Thank you for purchasing the Axesstel MV400 EV-DO Modem (the Modem). This user manual will help you setup, configure and outline best practices for maximizing your wireless home network performance with the Modem. Please be sure to read through this User Manual completely, and pay special attention to the section entitled “Placement of your Modem for Optimal Performance” on page 2.
Placement of your Modem for Optimal Performance
Your wireless connection will be stronger the closer your computer is to your Modem. Typical indoor operating range for wireless devices is between 100 and 200 feet. For EV-DO operation, a line-of-sight with the radio base station is preferred and yields the strongest signal strength.
In the same way, your wireless connection and performance will degrade somewhat as the distance between your Modem and connected devices increases, as well as between the Modem and the radio base station. This may or may not be noticeable to you. As you move farther from your Modem, connection speed may decrease. Factors that can weaken signals simply by getting in the way of your network’s radio waves are metal appliances or obstructions, and walls.
Note: While some of the items listed below can affect network performance, they will not prohibit your wireless network from functioning; if you are concerned that your network is not operating at its maximum effectiveness, this checklist may help.
1. Modem Placement
Place your Modem, the central connection point of your network, as close as possible to windows or in rooms at the outer side of your house. If you also use the Wi-Fi feature of the Modem, it should be placed near the center of your wireless network devices.
To achieve the best wireless network coverage:
• Ensure that your Modem’s networking antennas are parallel to each other, and are positioned vertically (toward the ceiling). If your Modem itself is positioned vertically, point the antennas as much as possible in an upward direction.
• In multistory homes, place the Modem on an upper floor.
• Try not to place the Modem near a cordless phone.
2. Avoid Obstacles and Interference
Avoid placing your Modem near devices that may emit radio “noise,” such as microwave ovens. Dense objects that can inhibit wireless communication include:
• Refrigerators
• Washers and/or dryers
• Metal cabinets
• Large aquariums
• Metallic-based, UV-tinted windows
If your wireless signal seems weak in some spots, try to move the Modem to another location while observing the signal strength indicator. Since you may not know the location of an EV-DO radio base station serving your Modem, try to call your service provider and ask for the nearest base station of your home. Try placing the Modem closest and unobstructed to that base station.
3. Cordless Phones
If the performance of your wireless network is impaired after attending to the above issues, and you have a cordless phone:
• Try moving cordless phones away from the Modem and your wireless- enabled computers.
• Unplug and remove the battery from any cordless phone that operates on the 2.4GHz band (check the manufacturer’s information). If this fixes the problem, your phone may be interfering.
• If your phone supports channel selection, change the channel on the phone to the farthest channel from your wireless network. For example, change the phone to channel 1 and move your Modem to channel 11. See your phone’s user manual for detailed instructions.
• If necessary, consider switching to a 900MHz cordless phone.
Product Overview
Product Features
In minutes you will be able to connect your computers to the Internet, share your Internet connection and network your computers. The following is a list of features that make your new Axesstel EV-DO Modem an ideal solution for your home or small office network. Implementation of these features depends on the particular service provider and account features you have chosen.
Some features described in this manual may not be supported by your service provider or may not be available with your network account. For details of the services and accounts available, contact your service provider.
CDMA 3G services
The Modem operates over the CDMA 3G technology that provides a variety of connectivity features, depending on your service provider and account:
¾ 1xEVDO Rev. A supports Internet connections with data rates up to 3.1
Mbps (downlink from the network) and 1.8 Mbps (uplink to the network). Average data rates are roughly 600–1300 Kbps (downlink from the network) and 300–400 Kbps (uplink to the network). Actual speed depends on the network conditions.
¾ 1xEVDO Rev. 0 supports Internet connections with data rates up to 2.4
Mbps (downlink from the network) and 153 Kbps (uplink to the network). Average data rates are roughly 400–700 Kbps (downlink from the network) and 40–80 Kbps (uplink to the network). Actual speed depends on the network conditions.
¾ 1X supports Internet connections with data rates up to 153 Kbps. Actual
speed depends on the network conditions.
Once the connection is established, you can open your browser and connect to any web site that is accessible through the Internet, or access other Internet services (such as email).
The connection is “active” when data transmission is occurring. If data transmission stops for a period of time (determined by the network), the connection becomes “dormant”; see page 26.
Plug-and-Play
Each Modem has been provisioned at the factory for use with a particular service provider. This sets the Modem to use particular radio channels and enables services specific for that provider. Although the Modem comes with drivers and enabling software, you don’t have to install and use them if you simply want to connect to the Internet, assuming that your Modem has been activated with the network (The process of setting up your account is called activation. Activation involves action by the service provider and configuration of the Modem.)
Once the Modem has been activated, simply connect your computer with the Modem using the provided Ethernet (RJ-45) cable and you are ready to use the Internet. If you choose to install the driver and its enabling software (the AxessManager), you will have more controls of the Modem performances and settings.
Works with Both PCs and Mac® Computers
The Modem supports a variety of networking environments including Mac OS®
9.x, X v10.x, AppleTalk®, Linux®, Windows® 98, Me, NT®, 2000, and XP, and others. All that is needed is an Internet browser and a network adapter that supports TCP/IP (the standard language of the Internet).
Top-View LED Display
Lighted LEDs on the top of the Modem indicate which functions are in operation. You’ll know at-a-glance whether your Modem is in EV-DO or 1X mode, connected to the Internet, and in Wi-Fi or Ethernet operation. This feature eliminates the need for advanced software and status-monitoring procedures.
Web-Based Advanced User Interface
You can set up the Modem’s advanced functions easily through you’re AxessManager web browser, without having to install additional software onto the computer. There are no disks to install or keep track of and, best of all, you can make changes and perform setup functions from any computer on the network quickly and easily.
NAT IP Address Sharing
Your Modem employs Network Address Translation (NAT) to share the single IP address assigned to you by your Internet Service Provider while saving the cost of adding IP addresses to your Internet service account.
Integrated 10/100 4-Port Switch
The Modem has a built-in, 4-port network switch to allow your wired computers to share printers, data and MP3 files, digital photos, and much more. The switch features automatic detection so it will adjust to the speed of connected devices. The switch will transfer data between computers and the Internet simultaneously without interrupting or consuming resources.
Support for VPN Pass-Through
If you connect to your office network from home using a VPN connection, your Modem will allow your VPN-equipped computer to pass through the Modem and to your office network.
Built-In Dynamic Host Configuration Protocol (DHCP)
Built-In Dynamic Host Configuration Protocol (DHCP) on-board makes for the easiest possible connection of a network. The DHCP server will assign IP addresses to each computer automatically so there isno need for a complicated networking setup.
Integrated 802.11g Wireless Access Point
802.11g is an exciting new wireless technology that achieves data rates up to 54Mbps, nearly five times faster than 802.11b.
MAC Address Filtering
For added security, you can set up a list of MAC addresses (unique client identifiers) that are allowed access to your network. Every computer has its own MAC address. Simply enter these MAC addresses into a list using the Web-Based Advanced User Interface and you can control access to your network.
Knowing your Modem
Packages Contents
• EV-DO Modem
• User Manual
• Software CD with User Manual
• RJ45 Ethernet Networking Cable
• USB Cable
• Power Supply and Battery (optional)
Install Wizard Software System Requirements
• A PC running Windows Me, 2000, or XP, or a Mac computer running Mac OS 9.x or OS X
• Minimum 64MB RAM
• Internet browser
The Modem has been designed to be placed on a desktop or wall mounted. All of the cables exit from the front of the Modem for better organization and utility. The LED indicators are easily visible on the top of the Modem to provide you with information about network activity and status.
1. Power LED
OFF Modem is OFF Solid Green Battery connected & fully charged Solid Orange Battery connected & half charged Solid Red Battery connected & low Blinking Red Battery connected & charging error
2. Signal Strength LED
This LED indicates the signal strength of the EV-DO network serving your Modem.
OFF No EV-DO signal Solid Green Strongest level Solid Orange Medium level Solid Red Low signal
3. Connect LED
This LED informs you that the Modem is connected to a wireless network and passed through the user/password validation.
OFF Modem is not connected to network Solid Green Modem is connected to network
4. 1x/EV-DO LED
This LED informs you that the Modem is tuned to a 1x or EV-DO wireless network. By default your Modem is programmed to search and use EV-DO network. If unavailable, the Modem will try to search for a 1x network.
OFF 1x Solid Green EV-DO
5. Ethernet LED
This LED indicates that there are computers connecting to your Modem via one of the RJ-45 ports. When the LED is blinking, it indicates that there are activities (data passed through).
OFF No RJ-45 (Ethernet) connection Solid Green At least one of the RJ-45 ports in use Blinking Green Active data passed through the ports
5. Wi-Fi LED
This LED indicates that your Modem is setup to have Wi-Fi capability. When the
LED is blinking, it indicates that there are activities (data passed through).
OFF No Wi-Fi Solid Green Wi-Fi network within Modem is activated Blinking Green Active data passed through Wi-Fi
7. USB Connection to Computers
Connect your wired (non-wireless) computer to this port using the supplied USB cable.
8. USB/RJ-45 Switch
This switch allows your Modem to connect with your computer via either USB port or RJ-45 ports.
9. Connections to Computers (Wired Computer Ports)
Connect your wired (non-wireless) computers to these ports. These ports are RJ45, 10/100 auto-negotiation, auto up-linking ports for standard UTP category 5 or 6 Ethernet cable. The ports are labeled 1 through 4.
10. Power Jack
Connect the included 5V DC power supply to this jack.
11. Optional Rechargeable Battery
System components
Your Modem is just one part of a system designed to provide you with a wide range of communication features. Every component of the system is needed to enable these capabilities.
Your host computing device
Your notebook or PC hosts the Modem and runs the communication software: your web browser or email application and Connection Manager—the Modem enabling software.
You may also have other software on your computer that can be used wirelessly with the Modem, such as: file transfer applications (FTP), chat or instant messaging, a VPN (Virtual Private Network) client, client software for a corporate server application.
The Modem
The Modem provides your computer with a connection to the CDMA wireless network. Every CDMA network operates on one of three radio frequency bands (450MHz, 800MHz and 1900MHz). The Modem is available in two configurations: a single-band 450MHz Modem or a dual-band 800/1900MHz Modem.
The Modem drivers and enabling software
Required to control, monitor, and manage your wireless connections, this includes the AxessManager application and USB device driver.
The Modem comes with a CD containing this software:
¾ AxessManager application that you use to manage the Modem and
monitor your connections
¾ The USB device driver software that enables the Modem to work with
your computer’s operating system.
The USB driver and application software must be installed before you insert the Modem for the first time if you choose to connect the Modem with your PC USB port. AxessManager application is optional: you can install it at anytime or not installing it altogether. Detailed instructions are provided in the following chapters.
A CDMA service provider account
Companies that operate CDMA networks and provide access to these networks are called service providers. To use the Modem, you must have an account with a CDMA service provider.
Each service provider has its own pricing options. There may be flat rate accounts, which provide you a maximum number of minutes of network usage for a fixed monthly fee. There may be accounts for which you are charged for network usage by the minute or by the amount of data transmitted.
Your account may include a variety of other services such as SMS messaging.
Each Modem has been provisioned at the factory for use with a particular service provider. This sets the Modem to use particular radio channels and enables services specific for that provider.
The process of setting up your account is called activation. Activation involves action by the service provider and configuration of the Modem.
The CDMA wireless network
This is the worldwide infrastructure providing the radio coverage that allows you to stay connected. Made up of radio towers and a variety of network switches, routers, and servers, the network is an interconnection of many service providers.
Note: More information about CDMA networks is available on the CDMA Development Group web site, www.cdg.org.
There are CDMA networks that operate in the frequency bands supported by the Modem throughout North America and parts of Latin America, Asia, and New Zealand. However, each service provider operates a network that covers a limited geographical area within the overall CDMA coverage area.
Note: Some service providers have coverage maps on their web sites.
Connecting and Configuring your Modem
Each Modem has been provisioned at the factory for use with a particular service provider. This sets the Modem to use particular radio channels and enables services specific for that provider.
Although the Modem comes with drivers and enabling software, you don’t have to install and use them if you simply want to connect to the Internet through the Ethernet (RJ-45) ports, assuming that your Modem has been activated with the network
Once the Modem has been activated, simply connect your computer with the Modem using the provided Ethernet (RJ-45) cable and you are ready to use the Internet. Therefore installing the AxessManager software is optional.
If you choose to install the drivers and its enabling software (the AxessManager), you will have more controls of the Modem performances and settings. You will also have access to more advance features of the Modem such as Wi-Fi configuration, USB connection and password management.
This chapter provides the step-by-step process to install the AxessManager connectivity software.
Install Wizard
Axesstel has provided our Install Wizard software to make installing your Modem a simple and easy task. You can use it to get your Modem up and running in minutes. The Install Wizard requires that your Windows Me, 2000, XP, or Mac OS 9.2x or X v10.x computer be connected directly to your Modem.
IMPORTANT: Run the Install Wizard software from the computer that is going to be the main connection with the Modem.
DO NOT CONNECT THE MODEM AT THIS TIME.
Step 1
1.1. Shut down any programs that are running on your computer at this time.
1.2 Make sure you have the following items at the computer that is going to be
│ Run the Install Wizard Software
the main connection with the Modem. DO NOT CONNECT THE MODEM
AT THIS TIME.
• Quick Installation Guide
• The Install Wizard Software CD with User Manual
• The Modem
• The Modem’s Power Supply
• RJ45 Ethernet Networking Cable
1.3 Turn off any firewall or Internet-connection-sharing software on your computer.
1.4 Insert the Install Wizard software CD into your CD-ROM drive. The Installation Wizard screen will automatically appear on your screen within 15 seconds. If it does not, select your CD-ROM drive from “My Computer” and double-click on the file named “EasyInstall.exe” on the CD-ROM.
Step 2
2.1. Make sure your Modem is not connected to any power source and all the
2.2 Locate the CAT-5 Ethernet cable that is included with your Modem. Plug
2.3 Locate the power supply that is included with your Modem. Plug the power
2.4 Switch on the Modem. Look at the Power LED on top of the Modem and
2.5 Wait for a few seconds for the Modem to search for service network. Once
Step 3
Your Modem’s Ethernet is configured with DHCP by default. This means that IP address of your PC is automatically assigned by the Modem. Make sure that your
│ Set up the Hardware
LED are OFF.
one end of this cable into ANY one of the Ethernet ports on your Modem. Plug the other end of the cable into the networking port on your computer.
supply’s small connector into the power port on the Modem. Plug the power supply into an empty power outlet.
make sure the lights are ON.
the Modem finds a suitable network, observe the Signal LED turns to Red, Orange or Green depending on the strength of acquired signal. Refer to the Signal Strength LED description for more details.
│ Preparing your PC
PC has the correct TCP/IP setting for its "Local Area Connection" by following the steps below.
3.1 Click "Start", select "Connect To" and scroll down to "Show all connections" and left click it.
3.2 Right click "Local Area Connection" scroll down to "Properties" and left click it
3.3 Select the “Internet Protocol (TCP/IP)”. Press the “Properties” button.
If there is no TCP/IP line listed, you will need to install TCP/IP first.
3.4 Check “Obtain an IP address automatically”
3.5 Check “Obtain DNS Server address automatically”
3.6 Click Ok to exit Properties
3.7 If asked to re-start the PC, click “YES”.
Using USB with your Modem
The Modem has one USB Type B port to provide connectivity for computers equipped with USB. If you choose to use the USB with your Modem, you first need to install the provided USB device driver into your computer.
This chapter provides the step-by-step process to install the USB device driver.
IMPORTANT: Run the USB device driver installation from the computer that is going to be the main connection with the Modem.
DO NOT CONNECT THE MODEM AT THIS TIME.
Step 1
1.1. Shut down any programs that are running on your computer at this time.
1.2 Make sure you have the following items at the computer that is going to be
1.3 Insert the Install Wizard software CD into your CD-ROM drive. Click on the
│ Run the Setup Software
the main connection with the Modem. DO NOT CONNECT THE MODEM AT THIS TIME.
• Quick Installation Guide
• The Install Wizard Software CD with User Manual
• The Modem
• The Modem’s Power Supply
• USB Cable
file “USB Setup”. The following screen will appear.
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