Axesstel AX240 User Manual
0
1
Important Notice
Due to the nature of wireless communications, transmission and reception of data can
never be guaranteed. Data may be delayed, corrupted (i.e. have errors) or be totally lost.
Although significant delays or losses of data are rare when wireless devices are used in a
normal manner with a well-constructed network, the device should not be used in
situations where failure to transmit or receive data could result in damage of any kind to
the user or any other party, including but not limited to personal injury, death or loss of
property. Axesstel accepts no responsibility for damages of any kind resulting from delays
or errors in data transmitted or received using the Axessteldevice or for failure of the
Axesstel device to transmit or receive such data.
2
Safety Precautions
Only use the supplied power adaptor, and do not use the power adaptor in
Only use 9V batteries in the main unit and the motion sensors, as there is a risk
Please dispose of any used 9V batteries at a proper facility
Do not operate the device:
temperatures over 40oC, and only use in a dry location
of explosion if an incorrect battery type is used
o In areas where blasting is in progress
o Where explosive atmospheres may be present
o Near medical equipment
o Near life support equipment or any equipment that may be susceptible to
any form of radio interference. In such areas, the device MUST BE
POWERED OFF. The Axesstel device can transmit signals that could
interfere with this equipment.
3
AXESSTEL ALERT PRODUCTS
CONSUMER WARRANTY AND LIMITATION OF LIABILITY
THE AXESSTEL ALERT PRODUCT THAT YOU HAVE PURCHASED, WHEN PROPERLY INSTALLED, CAN BE USED
TO DETECT MOTION IN A SPECIFIED AREA AND PROVIDE AN ALERT TO TELEPHONES OR PERSONAL DIGITAL
ASSISTANTS THAT YOU SPECIFY. THE PRODUCT IS DESIGNED SOLELY TO PROVIDE AN ALERT. IT DOES
NOT PROVIDE SECURITY, OR PREVENT INTRUSION, THEFT OR CRIME.
THE PRODUCT IS NOT A SECURITY SERVICE, ALERTS ARE SENT ONLY TO THE DEVICES YOU SPECIFY. THEY
ARE NOT MONITORED BY AXESSTEL, THE TELEPHONE COMPANY, LAW ENFORCEMENT OR OTHER AGENCIES.
ALERTS ARE SENT OVER THE PUBLIC WIRELESS TELEPHONE NETWORK. INTERRUPTION OF TELEPHONE
SERVICE WILL PREVENT TRANSMISSION OF ALERTS.
LIMITED WARRANTY.FOR PERIOD OF [APPLICABLE WARRANTY PERIOD],AXESSTEL WARRANTS THAT THE
ALERT PRODUCT SHALL (I) BE FREE FROM DEFECTS IN DESIGN, MATERIALS OR WORKMANSHIP, (II)
CONFORM TO ITS PRODUCT SPECIFICATIONS AND (III) BE COMPLIANT WITH ITS WIRELESS COMMUNICATION
STANDARD (CDMA 1X, EVDO, GSM, GPRS AND EDGE, AS APPLICABLE). FOR ANY PRODUCTS THAT FAIL TO
MEET THE FOREGOING WARRANTY, AXESSTEL, SHALL REPAIR OR REPLACE SUCH PRODUCTS, IN ITS
DISCRETION, SO THAT ANY DEFECTIVE PRODUCT OR ANY REPLACEMENT PRODUCT SHALL CONFORM TO
THE WARRANTY. IF AXESSTEL CANNOT CURE ANY DEFECT ON COMMERCIALLY REASONABLE TERMS,
AXESSTEL SHALL REFUND THE VALUE OF THE NON-CONFORMING PRODUCT WITHIN FORTY- FIVE (45)
4
DAYS.EXCEPT FOR THE FOREGOING WARRANTY, AXESSTEL MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
WITH RESPECT TO THE ALERT PRODUCT, AND SPECIFICALLY DISCLAIMS ANY WARRANTIES INCLUDING BUT
NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR
AGAINST INFRINGEMENT, OR ANY EXPRESS OR IMPLIED WARRANTY ARISING OUT OF TRADE USAGE OR OUT
OF A COURSE OF DEALING OR COURSE OF PERFORMANCE
AXESSTEL DOES NOT REPRESENT OR WARRANT THAT THE PRODUCT WILL OPERATE ERROR FREE, OR
THAT THE PRODUCT WILL NOT BE DISABLED, COMPRISED OR CIRCUMVENTED (BY DISABLING TELEPHONE
SERVICE OR IN SOME OTHER WAY). AXESSTEL DOES NOT WARRANT THAT THE PRODUCT WILL DETECT OR
PREVENT ALL INTRUSION, LOSS OF PROPERTY OR PERSONAL INJURY OR BURGLARY, HOLD-UP, FIRE, OR
MEDICAL PROBLEM; OR THAT THE PRODUCT WILL IN ALL CASES PROVIDE THE PROTECTION FOR WHICH IT
IS INTENDED.
LIMITATION OF LIABILITY. AXESSTEL NOT BE LIABLE TO YOU UNDER ANY CIRCUMSTANCE FOR INCIDENTAL,
CONSEQUENTIAL OR SPECIAL DAMAGES, ARISING OUT OF THE USE OR INABILITY TO USE, ANY OF THE
ALERT PRODUCTS OR COMPONENTS. AXESSTEL WILL NOT BE RESPONSIBLE FOR ANY LOSS OF PROPERTY,
DAMAGE TO PROPERTY, PERSONAL INJURY, DEATH OR OTHER INCIDENTAL DAMAGES, HOWEVER CAUSED,
ARISING OUT OF THE USE OR INABILITY TO USE, ANY OF THE ALERT PRODUCTS OR COMPONENTS. ANY
LIABILITY OF AXESSTEL TO YOU, AND YOUR SOLE AND EXCLUSIVE REMEDY, FOR ANY CLAIM ARISING OUT
OF THE USE OR PURCHASE OF THE PRODUCT (WHETHER IN CONTRACT, TORT, OR OTHERWISE) WILL NOT
5
EXCEED THE PURCHASE PRICE PAID FOR THE PRODUCT WHICH IS THE SUBJECT OF SUCH CLAIM OR CAUSE
OF ACTION.
NOT INSURANCE. AXESSTEL IS NOT AN INSURER AND IS NOT RESPONSIBLE FOR ACTS OR OMISSIONS OF
OTHERS OR FOR EVENTS BEYOND ITS CONTROL. THE PURCHASE PRICE FOR THE PRODUCT HAS NO
RELATIONSHIP TO THE VALUE, IN WHOLE OR IN ANY PART, ANY LOSS, DAMAGE, INJURY OR DEATH WHICH
MIGHT RESULT TO YOU OR YOUR PROPERTY FROM ANY HAZARD OR EVENT OR CONSEQUENCE WHICH THE
PRODUCT IS INTENDED TO DETECT. YOU HAVE THE SOLE RESPONSIBILITY TO OBTAIN WHATEVER
INSURANCE YOU WANT TO HAVE IN ORDER TO COVER RISK, LOSSES, DAMAGES, INJURIES, DEATH AND
OTHER EFFECTS OF BURGLARY, FIRE, PHYSICAL DANGERS OR MEDICAL PROBLEMS AFFECTING, YOU, YOUR
FAMILY OR ANY OTHER PERSONS WHO MAY BE IN OR NEAR YOUR LOCATION. YOU WILL LOOK SOLELY TO
THE PROCEEDS OF SUCH INSURANCE FOR ANY LOSS, LIABILITY, DAMAGE OR CLAIM.
USE AT OWN RISK. YOU ACCEPT THE ENTIRE RISK OF THE USE OF THE PRODUCT. YOU HEREBY AGREE TO
RELEASE, DEFEND, INDEMNIFY AND HOLD AXESSTEL HARMLESS FROM AND AGAINST CLAIM OR LIABILITY
FOR ANY RISK, LOSS, PROPERTY DAMAGE, PERSONAL INJURY, DEATH AND OTHER EFFECTS MENTIONED
ABOVE AT YOUR SOLE COST AND EXPENSE INCLUDING ATTORNEY’S FEES.
6
Table of Contents
Important Notice ..................................................................................................... 1
Introduction .......................................................................................................... 11
Product Overview ................................................................................................. 11
1. Features ........................................................................................................ 12
2. Benefits ......................................................................................................... 14
Using your Axesstel Home Alert .......................................................................... 16
1. Package Contents ........................................................................................ 16
2. Knowing your Main Unit ................................................................................ 16
2.1 LEDs .................................................................................................. 19
2.2 Battery Installation into Base Unit ...................................................... 23
2.3 Battery Installation into Alert Panel .................................................... 24
2.4 Battery Installation into Motion Sensor .............................................. 24
2.5 Connecting the Power Adaptor into the Base Unit ............................ 25
2.6 Connecting the Power Adaptor into Alert Panel ................................ 26
2.7 Setting Up the Base Unit.................................................................... 27
2.8 Placement of the Base Unit ............................................................... 28
2.9 Placement of Alert Panel ................................................................... 28
7
2.10 Placement of Motion Sensor .......................................................... 28
3. Using your 200 Series as a Landline Replacement Phone .......................... 29
3.1 Power On/Off ..................................................................................... 29
3.2 Activation............................................................................................ 29
3.3 Setting Up Your Voicemail ................................................................. 30
3.4 Making Calls ...................................................................................... 30
3.5 Answering Calls ................................................................................. 31
3.6 Default Reset ..................................................................................... 31
3.7 Factory Reset ..................................................................................... 31
3.8 TTY/TDD Mode Setting ...................................................................... 32
3.9 Caller ID ............................................................................................. 33
3.10 Setting Caller ID Mode ................................................................... 33
3.11 Call Waiting .................................................................................... 33
3.12 Three-Way Calling .......................................................................... 34
3.13 E911 Information ............................................................................ 34
4. Using your 200 Series as an Alert System ................................................... 35
4.1 Programming Mode ........................................................................... 35
4.1.1 Changing the Password.............................................................. 36
4.1.2 Adding SMS Numbers ................................................................ 38
8
4.1.3 Removing SMS Numbers ........................................................... 40
4.1.4 Adding Call Numbers .................................................................. 40
4.1.5 Removing Call Numbers ............................................................. 43
4.1.6 Adding Sensors .......................................................................... 43
4.1.7 Pet Immunity ............................................................................... 46
4.1.8 Removing Sensors ..................................................................... 46
4.1.9 Adding the Key Fob .................................................................... 47
4.1.10 Adding the Panic Key Fob .......................................................... 48
4.1.11 Set Entry Mode ........................................................................... 48
4.1.12 Set Exit Mode ............................................................................. 49
4.1.13 Factory Reset ............................................................................. 50
4.1.14 Test Mode 1 – Call ...................................................................... 51
4.1.15 Test Mode 2 – SMS .................................................................... 51
4.2 Armed Mode ...................................................................................... 52
4.2.1 Armed Away ............................................................................... 52
4.2.2 Armed Away Silent ..................................................................... 53
4.2.3 Armed Stay ................................................................................. 53
4.2.4 Armed Stay Silent ....................................................................... 55
4.2.5 Remote Arming via Key Fob ....................................................... 56
9
4.2.6 Remote Arming via Smartphone App ......................................... 56
4.2.7 Continued Arming ....................................................................... 56
4.3 Disarmed Mode .................................................................................. 56
4.3.1 Disarm via Keypad ...................................................................... 57
4.3.2 Remote Disarm via Key Fob ....................................................... 57
4.3.3 Remote Disarm via Smartphone App ......................................... 57
4.4 Alarmed Mode .................................................................................... 58
4.4.1 Panic Button ............................................................................... 58
4.5 Additional Functions & Features ........................................................ 59
4.5.1 Audio Monitoring/2-Way Communication ................................... 59
4.5.2 Tamper Prevention ..................................................................... 59
4.5.3 Audible Siren .............................................................................. 59
4.5.4 Axesstel Home Alert Accessories ............................................... 60
5. AX240 Smartphone Application .................................................................... 61
5.1 AX240 App for Android ...................................................................... 61
5.2 AX240 App for iPhone ....................................................................... 62
5.3 AX240 App creating user account (Android/iOS) .............................. 62
5.4 Manage Call Numbers (Android/iOS) ................................................ 65
5.5 Manage SMS Numbers (Android/iOS) ............................................... 66
10
5.6 Delay Time (Entry/Exit ) ..................................................................... 67
5.7 Remote Arming/Disarming ................................................................. 69
5.8 Account Info/Device Status (Android/iOS) ......................................... 70
5.9 Event Log ........................................................................................... 72
Z-Wave ................................................................................................................. 73
Operating Specifications ...................................................................................... 79
1. Base Unit AX240 .......................................................................................... 79
2. Alert Panel AZ900 ......................................................................................... 80
3. Motion Sensor AZ100 ................................................................................... 81
Safety Information ................................................................................................ 82
11
Introduction
This user manual will help you place, configure and use your AX240 Alert System.
Product Overview
The AX240 Axesstel Home Alert is a fixed cellular terminal with a wireless alert system.
As a terminal, the AX240 has an RJ-11 interface for POTS phones to make and receive
phone calls as done through a landline. As a home alert, a built-in cellular modem can
send an SMS or place a phone call to a series of pre-assigned phone numbers when a
sensor is triggered. Up to 8 contacts can be notified of the alert. The arming and
disarming can be triggered by keypad input or by sending an SMS. Smartphone
applications are available on ‘Google Play’ for Android and ‘App Store’ for iOS. The
AX240 Axesstel Home Alert has LED indicators to represent the status of the product and
sensors. It is easy to set up and configure in a few simple steps. The system is
expandable to connect up to 200 sensors utilizing Z-Wave protocol. The AX240 is
powered by an AC adapter with a 1600mAh rechargeable battery backup to provide
continued functionality in the event of a power outage. This self-monitoring alert system
can provide peace of mind and security without the need for an expensive security
contract.
12
Some features described in this manual may not be supported by your service provider or
may not be available with your network account. For details of the services and accounts
available, contact your service provider.
1. Features
• Android and iOS Applications for AX240 Management
• 800MHz/1900MHz CDMA2000 1x-Advanced
• Z-Wave Short Range Wireless Protocol
• Call Alerting Numbers - Stores 5 pre-assigned numbers
• SMS Alerting Numbers - Stores 3 pre-assigned number
• Remote Arm/Disarm Capabilities via Smartphone application
• 10 Multiple LED Indicators (Alert Panel) - Power, Battery, CDMA,
Setting/Register, Active, Zone Status Indicator 1 – 4, Account
• OMA-DM HFA or OTASP Activation
• Standard Telephone Keypad with Tactile Feel
• Audible Siren for Alert Trigger
• Audible Beeper and LED Indicationfor Programming Configuration
• Panic Button for Emergency Situations
13
• Event History Log
• Silent Alarm Capability
• Low Battery Warning LED for Sensors on Base Unit
• Tamper Prevention on Alert Panel, Motion Sensor, and Window/Door
Sensors
• Z-Wave Capabilities Include Motion Sensors, Door/Window Sensors,
Keyfob, and Others
• Configure up to 200 Sensors/Motion Detectors
• Armed Away, Armed Home, and Disarm Modes
• 4 Alert Function Keys – Arm/Disarm, Stay, Panic, Function
• Store/Manage User Defined 4-Digit Passcodes
• Delayed Entry/Exit Mode
• 5 Multiple LED Indicators (Base Unit) – Power, Battery, Voicemail Waiting
Indicator, Mode, CDMA
• 2 RJ-11 Ports (Bridged) to Connect to POTS Phones
• Dial Tone and DTMF Generation
• AGPS for E911 Service Support
• Call Waiting, Call Forwarding, Three-Way Calling, and Hook Flash
• FUMO Support
14
• Automatic Sender Caller ID
• Built-in Speaker and Microphone to Monitor Surroundings
• Rechargeable 1600mAh Li-Ion Backup Battery (Base Unit)
• USB Diagnostic Port for Firmware Upgrades
2. Benefits
Wireless Alert Notification - SMS/Call Alerts if the Motion Sensor is Triggered
The AX240 Axesstel Home Alert has a built-in 1x-Advanced cellular modem that can
notify up to 8 friends and neighbors via call and SMS when motion is detected to increase
chances of a close-by responder.
Landline Phone Replacement
The AX240 has an RJ-11 interface for POTS phones to make and receive phone calls as
done through a landline. Current phone numbers can be maintained and monthly costs
can be decreased.
15
Emergency Backup Battery
An AC adaptor with a 1600mAh backup battery provides the base unit with continued
functionality in the event of a power outage. The alert panel contains an AC adaptor and
a 9V backup battery.
Remote Control Convenience
The arming and disarming of the AX240 Alert System can be triggered by keypad input or
by sending a remote SMS from one of your registered numbers. A smartphone app may
also be used from your Android or iOS smartphone.
Affordable, Easy to Setup, Configure, and Use
Setup and configuration of the AX240 Axesstel Home Alert is accomplished simply. The
base unit has 5 LED indicators and the alert panel has 10 LED indicators to represent the
product status. This reasonably priced system can be configured for use with up to 200
sensors or motion detectors. All the accessories in the box have been pre-associated with
the main unit and are ready to be used.
16
Using your Axesstel Home Alert
1. Package Contents
Standard contents may vary from carrier to carrier. The items listed below may be added
to depending upon carrier preferences.
AX240 Base Unit
AZ900 Alert Panel
Motion Sensor
Power Adaptors
Mounting Kits
User Manual/Quick Start Guide
2. Knowing your Main Unit
Your Axesstel Home Alert is designed to be wall mounted, or it can simply be placed on a
shelf. All the LEDs are easily visible while the power cord will connect at the back. See
figure 1 for a depiction of the device.
17
AX240 Base Unit
Figure 1
18
AZ900 Alert Panel
Figure 2
19
2.1 LEDs
LED
Color
Function
Power
Green
Device is powered on
OFF
The device is powered off
Battery
Green
Battery is sole source, power above
mid-level
Blink Green
AC is sole source, battery charging
Red
Battery is sole source, voltage low
Blink Red
AC is sole source, no battery
CDMA
Green
Camped on network
Red
No CDMA coverage
Mode
Green
Incoming call
Red
Off hook
OFF
On hook
VoicemailWaitingIndicator
Red
Voicemail in the system
OFF
No new voicemail
The AX240 base unit has 5 LEDs. The functionality of the LEDs is found in the table
below.
Base Unit LED description
20
E911 Call
All LEDs
Blinking
All LEDs blink during emergency call
LED
Color
Function
Power
Green
Device is powered on
OFF
The device is powered off
Battery
Blink Green
Battery is good/ powered by battery
Red
Battery is low/ powered by battery
OFF
No battery in use
Signal
(CDMA/GSM)
Green
Good signal coverage
Blink Green
Mid-signal coverage
Red
Lowsignal coverage
OFF
No coverage
Setting
/Register
Green
In setting status
Blink Green
In registration status, push button in sensor to add
The AZ900alert panel has 10 LEDs. The functionality of the LEDs is found in the table
below.
Alert Panel LED description
21
Active (On)
Red
Device is armed
OFF
Device is disarmed
Zone1
Green
Sensor is Armed
Red
Sensor Alarm detected
OFF
Sensor is Disarmed
Blink Red
Sensor Low battery warning
Zone2
Green
Sensor is Armed
Red
Sensor Alarm detected
OFF
Sensor is Disarmed
Blink Red
Sensor Low battery warning
Zone3
Green
Sensor is Armed
Red
Sensor Alarm detected
OFF
Sensor is Disarmed
Blink Red
Sensor Low battery warning
Zone4
Green
Sensor is Armed
Red
Sensor Alarm detected
OFF
Sensor is Disarmed
Blink Red
Sensor Low battery warning
22
Account (Bill)
OFF
Optional use by Network
Programming
Mode
Green
When in Programming Mode the Power, Battery,
Signal and Setting/Register LEDs will be green
Programming
Mode Exit
Blink Red
When in Programming Mode after a key is
pressed, if 5 seconds elapse before another key
is pressed all 4 Zone LEDs will blink red 3 times
and the programming sequence will need to
begin anew. If 30 seconds elapse before another
key is pressed, the Axesstel Home Alert will exit
the programming mode and all LEDs will return
to their normal state
Programming
Success
Blink Green
When in Programming Mode successful
programming
will result in all 4 Zone LEDs blinking green 1
time
Programming
Failure
Blink Red
When in Programming Mode failed programming
will result in all 4 Zone LEDs blinking red 3 times
23
2.2 Battery Installation into Base Unit
Figure 3
Your AX240 base unit provides battery backup support with a 1600mAh rechargeable LiIon battery. Please see figure3 below to install the battery.
24
2.3 Battery Installation into Alert Panel
Figure 4
Your AZ900 alert panel provides battery backup support. Please see figure 4 below to
install the 9V battery.
2.4 Battery Installation into Motion Sensor
To install the battery into the Motion Sensor please see figure4 below.
25
2.5 Connecting the Power Adaptorinto the Base Unit
Figure 5
To connect the power adaptor to the base unit,please see figure 5 below.
Loading...