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A.8.1 - Hardware Information .................................................................................................. 211
A.8.2 - Firmware Information ................................................................................................... 212
Introduction
INTRODUCTION
AX3000 Models 80 and 85 - User's Manual 1
Introduction
This manual provides details on thin client operation, maintenance and set-up.
The manual is organized into the following chapters and appendices:
Chapter 1: Introduction to the Axel Thin Client
Introduction to the thin client’s main features.
Chapter 2: First Boot Time
When the thin client is powered-up for the first time, the Quick Set-Up provides a fast and easy
method to configure the thin client. In addition the Auto-Configuration service is started.
Chapter 3: Interactive set-up
The interactive set-up allows network, application desktop and sessions to be configured. It
allows also peripherals to be configured
Chapter 4: Using the Thin Client
How to use the local desktop and the multi-session feature.
Chapter 5: Installing under Windows
Description of application desktop (RemoteApp/Citrix) and sessions (TSE/RDS, Citrix and
VMware View Client).
Chapter 6: Installing under OS/400
Description of 5250 specific features.
Chapter 7: Installing under OS/390
Description of 3270 specific features.
Chapter 8: Installing under Unix/Linux
Description of Unix/Linux specific features (tty server, multi-shell, VNC server...).
Chapter 9: Tools and Statistics
Description of the embedded AX3000 tools (ping, statistics, etc).
Chapter 10: Remote Administration
Introduction of AxRM (Axel Remote Management software on Windows)
Description of configuring thin clients remotely via ‘telnet’
Description of remotely sending a configuration text file to one or multiple thin clients.
Appendices:
The following appendices give more detailed information:
A.1 - Using the thin client interactive set-up
A.2 - Network overview (Ethernet address, IP address and routers)
A.3 - DHCP protocol
A.4 - DNS protocol
2 AX3000 Models 80 and 85 - User's Manual
Introduction
A.5 - Axel DHCP Option
A.6 - Administration command list (rsh)
A.7 - Going further...
A.8 - Hardware and firmware information
AX3000 Models 80 and 85 - User's Manual 3
Introduction to the Axel Thin Client
- 1 -
INTRODUCTION TO THE
AXEL THIN CLIENT
AX3000 Models 80 and 85 - User's Manual 5
Introduction to the Axel Thin Client
This chapter introduces the main features of the Axel thin client.
1.1 - ULTRA THIN CLIENT TECHNOLOGY
The main benefits of "Ultra Thin Client" technology are:
No Operating System
The innovative Ultra Thin Client technology from Axel uses ALL the hardware resources for specific
thin-client functions and not simply to host an operating system. These functions are:
• Screen refresh/resolution performance
• High robustness and availability
• No memory fragmentation
• Totally virus proof
• Instant boot
No Embedded Applications
Embedded applications in a thin client are a source of problems, consider the following:
• Application of regular security upgrades and patches
• Support and tracking of successive versions of applications
• After an upgrade more memory may be required to run new version
• Integrity of functionality: ie two ‘identical’ thin clients may behave very differently depending
on installed applications and their versions.
No Local Management
By not having an operating system the set-up is massively simplified.
• No file system or registry,
• No management of user accounts,
• New parameter settings are effective immediately (i.e. no need for reboot),
• No backup or restore file issues (in the event of reversing a failed software upgrade).
Despite its advanced technology the Axel thin client is managed like a traditional terminal. The setup is designed to be equally accessible from the thin client or remotely over the network (by telnet
or VNC).
1.2 - MAIN FUNCTIONS
1.2.1 - Network
The Axel thin client supports the following network functions:
- DHCP: obtaining an IP address and other parameters
6 AX3000 Models 80 and 85 - User's Manual
Introduction to the Axel Thin Client
- DNS: publishing the thin client name and resolving server names
- Routing: WAN connection
In addition for the AX3000 M85 there is a choice of the active interfaces, either Ethernet or
Wireless (802.11b/g). Only one interface can be active but each provides its own IP settings
(DHCP, DNS, routers).
1.2.2 – Multi-Session, Protocols and Emulations
With its set of protocols and emulations, the thin client can be connected to most of multi-user
environments.
A thin client can support up to six concurrent and independent sessions which can be used as:
- Predefined sessions: the session is defined (protocol / emulation / resolution) to be
connected to any given server.
- Application desktop: after local authentication, icons of published applications are
displayed. When an icon is selected, a dynamic session (RDP/ICA) is created.
A taskbar or hotkey are used to open or switch between sessions.
For secured connections, SSL (with certificates) and the RDP/ICA gateway feature is supported.
1.2.3 - Print and Terminal Server
The AX3000 auxiliary ports can be managed either:
- By a network service: LPD or PRT5250 for printers, TELNET CLIENT for serial terminals or
TTY for other peripherals.
- By escape sequences: compatible with serial terminals. (Slave mode)
1.2.4 - Handling other Devices
Other devices are supported:
- Barcode readers,
- touch screens,
- USB drives,
- Smartcard readers,
- Audio (input/output).
1.2.5 - Administration
The Axel XML protocol allows thin clients to be remotely administrated. The Axel administration
software (AxRM) is free and can be downloaded from our web site.
Embedded AX3000 tools are provided, for example network “ping” and USB diagnostics.
AX3000 Models 80 and 85 - User's Manual 7
Introduction to the Axel Thin Client
Model 80WMS
Model 80
Model 85
Model 90
Connection
Ethernet (TCP/IP)
100 BT
100 BT
100 BT
1000BT
Wireless (option)
---
---
802.11b/g
802.11b/g/n
Serial (RS232)
---
By USB
yes
By USB
Display
Video Port
VGA
VGA
VGA
VGA et DP++
Resolution
1920x1200
1920x1200
1920x1200
1920x1200 (x2)
Nbr of Colors
16 millions
16 millions
16 millions
16 millions
Sessions
Microsoft
- RDS/TSE & RemoteApp
- Multipoint
---
yes
yes
yes
yes
yes
yes
yes
Citrix
- Metaframe
- XenAPP/XenDesktop
- StoreFront & NetScaler
---
---
---
yes
yes
yes
yes
yes
yes
yes
yes
yes
VMware Client (RDP)
---
yes
yes
yes
VNC Client
---
yes
yes
yes
Text Emulations
---
yes
yes
yes
Connectors
Parallel Port
By USB
By USB
1
By USB
Serial port
---
By USB
2
By USB
USB Port (2.0)
4 4 4
6
RDP/ICA Redirection
USB Drive
yes
yes
yes
yes
Smartcard
---
yes
yes
yes
Audio
By USB
By USB
By USB
yes
Other Features
Wake On LAN
---
---
---
yes
1.3 - THIN CLIENT MODELS
The following table lists the main differences between models:
Note: a separate user's manual is dedicated to the configuration and the use of AX3000 Model
80WMS and 90.
8 AX3000 Models 80 and 85 - User's Manual
Initial Power-On
- 2 -
INITIAL POWER-ON
AX3000 Models 80 and 85 - User's Manual 9
Initial Power-On
This chapter describes the 'Quick Set-Up' feature and the 'Auto-Configuration' service.
When the thin client is switched on up for the very first time two configuration methods are
available:
- Quick Set-Up: a wizard allows the thin client to be set-up in few seconds for typical use.
- Auto-Configuration: used in conjunction with AxRM, this function allows the thin client to
receive new firmware and/or a configuration.
IMPORTANT: the auto-configuration must use the Ethernet interface, i.e. not applicable
through Wireless interface.
2.1 - QUICK SET-UP
This feature is automatically run when the thin client is powered up for the first time or can be
accessed at any time from the interactive set-up, by pressing Ctrl-Alt-Esc ([Configuration]-[Quick set-up]).
The quick set-up is designed for a typical simple environment of:
- One server
- An optional router
- All sessions set identically
- Remote Control
- Optional printer and memory stick
Note: After the ’Quick set-up’ is run all other parameters within the thin client are reset to their
factory default values.
The ‘quick set-up’ guides the user through a setup menus in an intuitive manner.
10 AX3000 Models 80 and 85 - User's Manual
Initial Power-On
NETWORK CONNECTION
IP Settings
FIRST SCREEN
Graphical Environment
Session Type
CITRIX SESSION
Resource List
SUMMARIZE
SESSION PROFILE
Session Type
DEVICE
Printer
USB Drive
REBOOT
INTERFACE
Ethernet/Wireless Selection
(802.11 Settings)
The dialog box structure (referred to as a Wizard) is shown below:
Note: the following keystrokes are available in the set-up (for more information see Appendix A.1):
- <Enter>: if the current field is a button perform a click. Else jump to the 'default' button of the
- <Spacebar>: click button, toggle yes/no and open a list
- <Esc>: cancel current field or select [Cancel] button
- <Tab> or <>: next field
- <Shift><Tab> or <>: previous field
box ([OK], [Next]…)
AX3000 Models 80 and 85 - User's Manual 11
Initial Power-On
2.1.1 - First Screen
This first screen allows the session type to be selected:
These parameters are:
- Keyboard: keyboard nationality. The value selected is used from there on.
- Terminal Name: See appendix A.4.3
- Remote control Allowed: allows thin client to be controlled over the network. (See Chapter
10.2)
- Resolution: the default value is monitor-dependent (auto-detection of the recommended
resolution). The available resolutions vary depending on the thin client model. See Chapter
3.2.2.
- Colors: see Chapter 3.2.2.
Note: when exiting the dialog box the graphical settings (resolution and frequency) may be tested.
2.1.2 - Interface Selection
The Interface Selection box is shown below:
The parameters are:
- Active Interface: Two possible values:
- Ethernet: The rest of the parameters are disabled
- Wireless: Connection and security settings are requested.
- Other parameters: See Chapter 3.1.3 for more information.
12 AX3000 Models 80 and 85 - User's Manual
Initial Power-On
2.1.3 - Network Connection
The Network dialog box is shown below:
The parameters are:
- Enable DHCP: two options:
- Yes: the DHCP protocol is run when the set-up is exited and the thin client
automatically obtains an IP address and various other DHCP options (netmask,
default router, etc).
- No: a Static IP address is required
- IP address: mandatory if DHCP is disabled.
- Default router: optional router IP address.
- 1st DNS Server IP Address: optional DNS server IP address
For more information about DHCP and DNS, please refer to appendices A.3 and A.4.
2.1.4 - Session Profile
This box allows the environment to be selected. This is done through the 'Session Type' and
'Connection Type' fields.
a) Microsoft TSE/RDS - RemoteApp Desktop
The RemoteApp desktop allows, after authentication, published application icons to be displayed
on the thin client’s local desktop. RDP sessions will be created dynamically:
These parameters are:
- Connection Speed: network type selected trough a list.
- Server URL: syntax is [https://]server[:port][/config].
- https: optional use (default: http)
- server: DNS name of IP address of RemoteApp server
- port: optional TCP port (default: 80 for http and 443 for https)
- /config: optional configuration full pathname (default is "/rdweb/feed/webfeed.aspx")
AX3000 Models 80 and 85 - User's Manual 13
Initial Power-On
b) Microsoft TSE/RDS - Direct or Gateway Access
A predefined RDP session will be connected to a TSE/RDS server (identified by its name or IP
address):
These parameters are:
- Connection Speed: network type selected trough a list.
- Name or IP Address (only for Gateway Access): DNS Name or IP address of secure
gateway
- Server Name: TSE server DNS name
- Server IP Address: enter IP address or leave blank if using TSE Server DNS name in field
above
c) Citrix Receiver - Citrix Receiver Desktop
The Citrix Receiver desktop allows, after authentication (StoreFront protocol), published application
icons to be displayed on the thin client’s local desktop. ICA sessions will be created dynamically:
These parameters are:
- Server URL: syntax is [https://]server[:port][/config].
- https: optional use (default: http)
- server: DNS name of IP address of StoreFront server
- port: optional TCP port (default: 80 for http and 443 for https)
14 AX3000 Models 80 and 85 - User's Manual
Initial Power-On
d) Citrix Receiver - XenApp/XenDesktop
A predefined ICA session associated with a resource published by the "StoreFront" protocol:
These parameters are:
- Server URL: syntax is [https://]server[:port][/config].
- https: optional use (default: http)
- server: DNS name of IP address of StoreFront server
- port: optional TCP port (default: 80 for http and 443 for https)
- Choose a Published Resource: if 'no', a resource list will be proposed to the user. If 'yes',
the predefined resource can be chosen with the next quick set-up box. (But the thin client
has first to be rebooted). See Chapter 2.1.5.
e) Citrix Receiver - MetaFrame
A predefined ICA session associated with a resource published by the "TCP/IP + HTTP" protocol:
These parameters are:
- Server and XML Port: DNS name or IP address optionally followed by the XML port (use ':'
as separator)
Example: 192.168.1.154:8080
- Choose a Published Resource: if 'no', the resource list will be proposed to the user. If 'yes',
the predefined resource can be chosen with the next quick set-up box. (But the thin client
has first to be rebooted). See Chapter 2.1.5.
AX3000 Models 80 and 85 - User's Manual 15
Initial Power-On
f) Citrix Receiver - VDI-in-a-Box
With VDI-in-a-Box, after authentication, published desktop icons are displayed on the thin client
local desktop. ICA sessions will be created dynamically:
These parameters are:
- Server URL: syntax is [https://]server[:port][/config].
- https: optional use (default: http)
- server: DNS name of IP address of WEB Interface server
- port: optional TCP port (default: 80 for http and 443 for https)
- /config: optional configuration full pathname (default is "/dt/PNAgent/config.xml")
g) Citrix Receiver - Direct Access
A predefined ICA session will be connected to a Citrix server (identified by its name or IP address):
These parameters are:
- Server Name: DNS name or simple mnemonic.
- Server IP Address: leave blank when using a DNS name
h) VMware View Client
VMware View Client, , publishes a list of desktops in a predefined session. An RDP connection is
established after a desktop is selected:
These parameters are:
- Connection Speed: network type selected through a list.
- Server URL: syntax is [https://]server[:port]
- https: optional use (default: http)
16 AX3000 Models 80 and 85 - User's Manual
Initial Power-On
- server: DNS name of IP address of VIEW server
- port: optional TCP port (default: 80 for http and 443 for https)
i) VNC
A predefined VNC session will be connected to a Linux server (identified by its name or IP
address):
These parameters are:
- Server Name: DNS name or simple mnemonic.
- Server IP Address: leave blank when using a DNS name
- TCP Port: 5901 by default
j) 5250 or 3270
A predefined 5250 (or 3270) session will be connected to an iSeries (or zSeries) server (identified
by its name or IP address):
These parameters are:
- Number of Sessions: from 1 to 6 identical sessions can be created
- Server Name: DNS name or simple mnemonic.
- Server IP Address: leave blank when using a DNS name
- TCP Port: 5901 by default
AX3000 Models 80 and 85 - User's Manual 17
Initial Power-On
k) Text Emulation
A predefined telnet or ssh session will be connected to a Unix/Linux server (identified by its name
or IP address):
These parameters are:
- Emulation: selected from a list. See Chapter 8.1.3
- Protocol: telnet or ssh2
- Number of Sessions: from 1 to 6 identical sessions can be created
- Server Name: DNS name or simple mnemonic.
- Server IP Address: leave blank when using a DNS name
2.1.5 - Citrix Receiver - Resource Selection
With the 'Citrix Receiver' connection type, a resource can be predefined (see previous chapter). In
this case, such a dialog box is displayed:
These parameters are:
- Server URL: the value entered from the previous dialog box may be changed.
- Execute this resource: the resource name can be either manually entered or picked from a
list (an authentication may be needed). If this field is left blank, the resource list will be
displayed at the connection time.
18 AX3000 Models 80 and 85 - User's Manual
Initial Power-On
2.1.6 - Devices
This box is displayed for the all session types:
These parameters are:
- Printer Connected: auxiliary port where printer is attached (none, aux1, aux2, parallel,
USB1).
- Protocol: LPD, TSE, Prt5250 or Prt3270. The next parameters are protocol-dependent:
- LPD: Queue Name (name given to the auxiliary port)
- TSE: Printer Name and Windows TSE Driver
- Prt5250: Printer Name and Driver (printer type and model)
- Prt3270: Printer Name
- Access Permission: only for Microsoft TSE/RDS and Citrix Receiver sessions where USB
Mass Storage is supported.
2.1.7 - Set-Up Summary
At the end of the wizard process, a summary of the selected settings is displayed. For example:
Press the [OK] button to accept and use these settings. After an automatic reboot the thin client is
ready to be used.
The [Advanced Setup] button enters the interactive setup where further configuring is possible. For
example adding different session types.
AX3000 Models 80 and 85 - User's Manual 19
Initial Power-On
2.2 - AUTO-CONFIGURATION
The Auto-Configuration feature allows a brand new ‘out of the box’ thin client to be sent a specific
firmware and/or configuration file without any human intervention. There are also options to specify
various thin client specific parameters, for example an IP address and thin client name etc.
For more information on AxRM’s activity in the auto-configuration process, see the manual "Axel
Remote Management", available from www.axel.com.
The auto-configuration process:
- Is automatically initiated when power is applied to a brand new thin client or if the thin client
is reset to factory defaults - see A.10.1 appendix.
- may be started at each boot time. For more information see Chapter 3.6.2.
The stages are:
- Checking the network (link),
- DHCP request sent to obtain an IP address and other parameters (optional),
- Thin client contacts the AxRM server,
- Firmware file sent (if required), followed by a reboot,
- Configuration file sent, followed by a reboot.
Total process takes less than two minutes
2.2.1 - Stage 1: Checking the Network
When the thin client is powered up the network connection is tested. The thin client displays
‘Checking Network Link’. If a network connection is detected, a message ' Auto-Conf' is shown. The
thin client passes to stage 2.
Auto-conf.
2.2.2 - Stage 2: Sending DHCP Requests
To obtain an IP address (and possibly of other parameters) a DHCP request is sent. If a DHCP
server is available its IP address is shown in the status line:
Auto-conf. / DHCP: aaa.bbb.ccc.ddd /
The thin client passes to stage 3
2.2.3 - Stage 3: Sending Requests to AxRM
After obtaining an IP address via DHCP negotiation the thin client must start communicating with
the AxRM server.
This presents a challenge because the thin client must determine the IP address, the TCP port and
the protocol of the AxRM server.
Method 1:
The IP address (or DNS name), the TCP port and the protocol (XML or XML-SSL) can be given
by the DHCP server (through Axel DHCP option).
For more information about "Axel DHCP option" please consult the Appendix A.5.
20 AX3000 Models 80 and 85 - User's Manual
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