Axalto MX1KDCT24 Users Manual

MagIC X1000 DECT

GUI-DECT-EN-FR-ITA-ES (draft1.1).pdf 20050629

Installation Guide
Guide d’installation
Guida per l’installazione
Guía de instalación

Point of Sales Terminals / Terminaux de paiements / Terminali di pagamento / Terminales Punto de Venta

Axalto – 2005 1

MagIC X1000 DECT

§ Before first use: charge the battery for at least 3H.
Base and handset must be associated for a correct charging.

§ Avant première utilisation : Charger la batterie pendant au moins 3H.
La base et le terminal doivent être associé pour une charge correcte.

§ Prima di utilizzare il terminale per la prima volta: caricare la batteria per almeno 3H.
Per una corretta carica della batteria la base di riposo e il terminale portatile devono essere uniti

§ Antes primero el uso: carga la batería para por lo menos 3H.
La base y el terminal deben asociarse para una carga correcta.

Content / Contenu / Contenuto / Contenido

Terminal handset & Docking station
Terminal portable et sa base
Terminale portatile & Base di riposo
Terminal portátil & Base

Phone line cable
Cable telephone

Cavo telefonico

Cable de la línea del telefono

Battery
Batterie
Batteria

Batería

Power supply

Alimentation

Blocco d’alimentazione

Fuente de alimentación

Option / Option / Opzione / Opcion

Paper roll
Rouleau de papier
Carta stampantina

Papel de impresora

2nd CAM reader

2nd lecteur CAM

2° lettore CAM
2nd CAM lector

Axalto – 2005 2

Hazardous Location use :

This equipment is suitable for use in Class I, Division 2
location.

Outdoor use :

CAUTION : This equipment has been designed for indoor
environment, so it is strongly recommended to avoid
moisture seeping during outdoor use.

Information for the Canada :

This Class B digital apparatus complies with Canadian
ICES-003 standard.

Nota : Only the UL marked devices are concerned by the information appairing on this page

CAUTION :

1. To comply with FCC and Industry Canada RF Exposure
compliance requirements, a separation distance of at least
20cm must be maintained between the antenna of this
device and the body, except the hands, wrists, feets and
ankles, of all persons.

2. This transmitter must not be co-located or operated in
conjunction with any other antenna or transmitter.

MagIC X1000 DECT

FCC Statement

The United States Federal Communications Commission (in 47
CFR 15.105) has specified that the following notice be brought to
the attention of users of this product:

This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference's by one or more of
the following measures:

§ Reorient or relocate the receiving antenna.

§ Increase the separation between the equipment and the

receiver.

§ Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.

§ Consult the dealer or an experienced radio/TV technician for
help.

The user may find the following booklet, prepared by the Fe deral
Communications Commission, helpful: How to identify et Resolve
Radio/TV Interference Problems. This booklet is available from
the U.S. Government Printing Office, Washington, D.C. 20402,
Stock No. 004-000-00345-4.
Pursuant to Part 15.21 of the FCC Rules, any changes or
modifications to this equipment not expressly approved by Axalto
may cause, harmful interference and void the FCC authorization
to operate this equipment.

WARNING: To prevent fire or shock hazard and damage to
your unit, do not expose this terminal to rain or moisture.

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT
REMOVE COVER (OR BACK). NO USER SERVICEABLE
PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.

For your permanent record, we urge you to record the serial
number of your terminal in the space provided below. The serial
number is located on the label, which can be found on the bottom
of the unit.
Terminal Serial Number________________________________

§ Your telephone company may make changes in its facilities,
equipment, operations, or procedures that could affect the
proper operation of your equipment. If they do, you will be given
advance notice so as to give you an opportunity to maintain
uninterrupted service.

§ If you experience trouble with this equipment, MagIC X1000,
please contact Axalto Canada Inc, Maintenance Center, 620
rue Cathcart , Suite 864, Montreal, Quebec, H3B 1M1, Canada
– Fax: [phone], for repair/warranty information. The
telephone company may ask you to disconnect this equipment
from the network until the problem has been corrected or you
are sure that the equipment is not malfunctioning.

§ There are no repairs that can be made by the customer to the
MagIC X1000.

§ This equipment may not be used on coin service provided by
the telephone company. Connection to party lines is subject to
state tariffs. (Contact your state public utility commission or
corporation commission for information).

Warranty and Return Information

§ Limited warranty

Axalto warrants its hardware products against defects in materials
and workmanship to the original purchaser for a period of one (1)
year from the date of shipment. Warranty service, whether it is
repair, adjustment or replacement (at our option) may be obtained
by contacting the Customer Service Department and acquiring a
return authorization number. This warranty does not cover
damages resulting from misuse, negligence or using a power
source other than what is recommended in the Installation
Manual. This warranty gives you specific legal rights and you may
also have other rights, which vary from state to state.

NOTE: Axalto reserves the right to modify this manual and the
products it describes at any time without notice.

§ Customer service phone numbers

Please obtain a Return Authorization Number from Axalto prior to
returning products to the factory. Merchandise received without a
return authorization number shall be refused. Purchaser shall
prepay shipping charges for products returned to Axalto and shall
insure and accept all liability for loss of or damage to the product.
Axalto will pay for the return of the product to the purchaser.

Consumer information & FCC Requirements

This equipment complies with Part 68 of the FCC rules. On the
back of this equipment is a label that contains, among other
information, the FCC registration number and Ringer Equivalence
Number (REN) for this equipment. If requested, provide
information to your telephone company.

§ The REN is useful to determine the quantity of devices you may
connect to your telephone and still have all of those devices
ring when your number is called. In most, but not all areas, the
sum of the 'REN's of all devices should not exceed five (5.0). To
be certain of the number of devices you may connect to your
line, as determined by the REN, you should call your local
telephone company to determine the maximum REN for your
calling area.

§ If your MagIC X1000 causes harm to the telephone network,
the Telephone Company may discontinue your service
temporarily. If possible, they will notify you in advance. But if
advance notice isn't practical, you will be notified as soon as
possible. You will be advised of your right to file a complaint
with the FCC.

Axalto – 2005 3

Utilisation en endroit dangereux :

Cet appareil convient pour utilisation dans un emplacement
de type Class I, Division 2.

Utilisation en extérieur :

ATTENTION :
Cet appareil a été conçu pour utilisation en intérieur, il est
fortement recommandé d'empêcher toute pénétration
d'humidité lorsqu'il est utilisé à l'extérieur.

NOTA : Les informations de cette page concernent les appareils portant la marque UL uniquement.

Informations pour le Canada :

Cet appareil de la classe B est conforme à la norme
NMB-003 du Canada.

ATTENTION :

1. Pour être conforme aux exigences de compatibilité à
l'exposition RF FCC et Industrie Canada, une distance
d'au moins 20 cm doit être respectée entre l'antenne de
cet appareil et le corps, à l'exception des mains, poignets,
pieds et chevilles de toute personne.

2. Cet émetteur ne doit pas être juxtaposé ou utilisé
conjointement avec quelqu' autre antenne ou émetteur.

MagIC X1000 DECT

Avertissement FCC

La Federal Communications Commission des Etats-Unis (dans 47
CFR 15.105) a spécifié que la notice suivante doit être portée à
l’attention des utilisateurs de ce produit:

Cet équipement a été testé et approuvé dans les limites définies
pour les appareils digitaux de Classe B, conformément à la partie
15 des règles FCC. Ces limites sont destinées à fournir une
protection raisonnable contre les interférences dangereuses
lorsque cet équipement est utilisé pour une utilisation
résidentielle. Cet équipement génère, utilise et peut rayonner de
l’énergie sous forme de fréquence radio, et s’il n’est pas installé et
utilisé suivant le manuel d’installation, cela peut créer des
interférences perturbant les communications radio. Néanmoins, il
n’y a pas de garantie qu’il n’y aura pas d’interférences dans des
cas d’installations particulières. Si cet équipement provoque des
interférences perturbant la réception radio ou la télévision, ce qui
peut être prouvé en éteignant et allumant l’équipement, on
encourage l’utilisateur à essayer de corriger ces interférences par
une ou plusieurs des mesures suivantes:

§ Réorienter ou déplacer l’antenne de réception.

§ Augmenter la distance entre l’équipement et le récepteur.

§ Connecter cet appareil à une prise électrique différente de celle

utilisée par l’autre récepteur.

§ Consulter votre revendeur ou demander de l’aide à un
technicien radio / télé expérimenté.

L’utilisateur peut trouver des informations dans le document, écrit
par la Federal Communications Commission: Comment identifier
et résoudre des problèmes d’interférence Radio/TV. The
document is disponible depuis le U.S. Government Printing Office,
Washington, D.C. 20402, Stock No. 004-000-00345-4.
Suivant Part 15.21 des règles FCC, tout changement ou
modification de ce terminal sans l’accord préalable de Axalto peut
causer, des interférences nuisibles et annuler l’autorisation de
FCC d’utiliser cet équipement.

ATTENTION: pour éviter tout risque de feu ou choc
électrique ainsi que tout dommage de votre unité,
n’exposez pas ce terminal à l’humidité ou la pluie.

POUR REDUIRE LES RISQUES DE CHOCS ELECTRIQUES,
N’OUVREZ PAS L’EQUIPEMENT. IL N’Y A AUCUN
COMPOSANT UTILE A L’UTILISATEUR A L’INTERIEUR. FAIRE
APPEL AU SERVICE D’UN PERSONNEL QUALIFIE.

§ Pour vos archives, nous vous recommandons fortement
d’inscrire le numéro de série de votre terminal dans
l’emplacement ci-dessous. Ce numéro de série est placé sur
l’étiquette que vous pouvez trouver au dos du terminal.

Numéro de série du terminal ____________________________

d’une mauvaise utilisation, de négligence ou de l’utilisation d’une
source d’alimentation autre que celle recommandée dans le
manuel d’utilisation.

Cette garantie vous donne un droit légal spécifique et vous
pouvez avoir d’autres droits qui varient d’un Etat à un autre.
NOTE : Axalto se réserve le droit de modifier ce manuel et les
produits qu’il décrit à tout moment et sans préavis.

§ Numéros de téléphone du service après-vente
Merci d’obtenir un numéro d’autorisation de retour de la part
d’Axalto avant de renvoyer les produits à l’usine. Les
marchandises reçues sans numéro d’autorisation de retour seront
refusées. Les frais d’expédition des produits renvoyés à Axalto
restent à la charge de l’acheteur qui doit assurer les frais de
renvoi. Les frais de retour du terminal à l’acheteur seront pris en
charge par Axalto.

Information consommateurs et exigences FCC

Si vous rencontrez des problèmes avec cet équipement, merci de
contacter : Axalto Inc 620 Cathcart Street Suite 863 Montreal, Qc
Canada H3B 1M1

§ Il n’y a pas de réparation sur ce terminal qui puisse être
effectuée par le client.

Garantie et service après-vente

§ Limitation de garantie

Axalto garantit la mécanique et l’électroni que des produits contre
toute défaut matériel ou de fabrication pendant une période d’un
an à compter de la date d’expédition. Le service de garantie, qu’il
s’agisse de réparation, de correction ou de remplacement (selon
notre choix) peut être obtenu en contactant le département de
services après-vente et en recevant un numéro d’autorisation de
retour. Cette garantie ne couvre pas les dommages provenant

Axalto – 2005 4

EN

MagIC X1000 DECT

Introduction

You have chosen an Axalto point of sales terminal. In order to use
your terminal efficiently and in the best conditions, it is
recommended you to carefully read this manual.
Important note: Axalto is not responsible for damage due to
installation or use that are not in accordance with the instructions
given in this manual.

MagIC X1000 DECT Presentation

§ Your MagIC X1000 DECT is a portable point of sales terminal
able to read both Magnetic Stripe Cards and Smart Cards.

§ The MagIC X1000 DECT consists of a hand-held unit and a
docking stati on. The link between the hand-held unit and the
docking station is provided by a radio-link for data transmission
and 2 electrical contacts to recharge the battery.

§ The hand -held unit houses a printer, a keyboard, a display, a
magnetic card reader, a smart card reader and SAM readers.

§ A docking station provides the connection to phone line and
delivers the power to recharge the battery when the handheld is
placed on it.

Safety recommendations prior to connections

§ Only use the power supply provided with the terminal.

Note: Connecting the terminal to any other external voltage
source is strongly not recommended.

To prevent risk of electric shock:

§ do not open the front or back of the terminal,

§ do not expose the terminal to rain or moisture,

§ call a qualified technician for servicing (the terminal does

not contain any user serviceable part).

§ This terminal is not equipped with an On/Off switch: if you do
not use the terminal and if the terminal is not powered, it will
switch off after a few minutes.

§ If the termin al is dropped accidentally, disconnect the terminal
and call the maintenance centre for assistance.

Lithium battery

The lithium cell sustains the internal memory when the main
power supply is disconnected from the terminal.

This battery has to be replaced only by an authorized
maintenance operator. Replacing the battery may be
dangerous.

The non -respect of this rule would invalidate the warranty.

Dispose of batteries according to the environmental
protection rules and the legislation in effect in your
country.

Installing the SIM sized SAM cards

Notes: Do not use tools for installing SAM cards.
The SIM connectors must be filled following a specific order: use
first the connector on the right. If several cards are needed, insert
the second one in the way to left.

1 - Remove the battery cover at the back of the hand-held unit.
2 - Unlock the SIM sized connector.
3 - Open and insert the SAM card in the connector
4 - Close and lock the connector.

Optional second smart card reader installation

1 - Open and remove the battery cover at the back of the hand­held unit.

2 - Remove the battery without disconnecting it.
3 - Put in place the Second smart card reader
4 - Bend toward you the connecting cable by holding it by its end.
5 - Drive the conne cting cable delicately and all the way in inside

the connector.
6 - Put in place the battery, and close gently the battery cover of
the card reader.

Recommendations on the battery

§ Use only batteries approved by the manufacturer.

§ Use the battery only for its intended purpose.

§ When using the terminal for the first time, the battery should be

fully charged before operating the terminal functions.

§ Note that battery will hold a better charge after the first 3-5
cycles. Be aware batteries last longer if treated well.

§ Due to unavoidable "self discharge", it is a good idea to charge
the battery before you expect to use them.

§ Never use any battery that is damaged or worn out.

§ Never disassemble or short-circuit a battery.

§ To guaranty the battery lifetime, do not expose terminal to fire,

rain or excessive operating temperature, humidity.

§ Never throw batteries in fire or water.

§ Avoid mechanical knock.

§ Batteries must be recycled or disposed of properly

according to the environment protection rules and the
legislation in effect in your country.

§ Never put refund batteries in domestic or general
refuse.

Axalto – 2005 5

EN

MagIC X1000 DECT

Connecting the battery

1 - Remove the battery cover at the back of the hand-held unit.
2 - Plug the battery cable to the connector on the upper right -hand

corner of the battery housing, taking care to the polarity.
3 - Install the battery in its housing, then close the battery cover at
the back of the hand-held unit.

If you need to disconnect the battery, proceed as show on the
illustration below.

CAUTION: For a safe operation, the terminal must not be used
without the battery cover.

Connecting the power supply

1 - Insert the small plug of the power supply cable in the power
connector at the back of the docking station.
2 - Plug the power supply into a standard wall socket with the 2
(or 3)-pin plug located at the other end of the cable.
3 - Place the hand -held unit on the docking station and wait at
least 3H for battery charging before first use.
Note: The MagIC X1000 DECT has no On / Off switch. This
function can be performed by connecting / disconnecting the
transformer from the power source.
It is recommended to place the hand-held unit on the
docking station when it is not used.

Meaning of LEDs

There are two leds on the docking station.
They indicate the status of docking station.

Left LED:

- LED off: docking station is not OK or not supply.

- LED on: docking station is OK.

- LED flashing: docking station is OK and at least one hand-held

unit is detected.

Right LED:

(Meaningful if docking station is OK and after 10 seconds)

- LED off: no telephone line.

- LED on: telephone line OK.

- LED flashing: telephone line is engaged.

Installing the printer paper

1 - Unlock the printer cover, and then rotate the cover to open it.
2 - Place a roll of paper in its housing. Position the paper as

shown on picture 2.
Note: Use only the paper type recommended by the
manufacturer.
3 - Hold the extremity of the paper roll as shown on picture 3,
keeping a few centimeters of paper out of the printer cover. The
paper being in its proper place, close the printer cover.
4 - Lock the printer cover.

Connecting the modem

1 - Insert one end of the phone line cable into the connector
labeled LINE at the back of the docking station.
2 - Connect the other end of the cable to a phone outlet.

§ To connect a telephone to your MagIC X1000 DECT (if the
option is available), insert the additional phone cable in the
connector labeled PHONE at the back of the docking station.
The telephone should then be able to operate through the
terminal.

Note: It is not recommended to use another system in parallel on
the same telephone since this may cause terminal transmission
errors during the processing centre call.

Axalto – 2005 6

Note: The tickets will not be printed if the printer cover is not
correctly closed.