Awoco W007097371 Owner Manual

Ver. RH-BQ-X-2021B

Important!

Make sure to manually spin the fan wheel to check if it's running without any obstacles before the test run.

If the fan wheel is unbalanced or in contact with the casing, refer to Page 11 for how to re-seat the fan wheel.

OWNER'S MANUAL

Range Hood

RH-BQ-X Built-In with Blower Series

Test Run

Before

Installation

HOW TO TEST RUN

Steps To Test Run Before Installation

IMPORTANT!

Wear gloves to protect against sharp edges.

PLEASE FOLLOW THESE INSTRUCTIONS TO TEST THE
RANGE HOOD BEFORE INSTALLATION FOR ANY DEFECTS
OR SHIPPING DAMAGE:

1. Remove the range hood and accessories from the
package carefully.

2. Place the range hood on a flat stable surface,
remove the baffle filter and check for any dents or
damages on the range hood body.

3. Remove the loosen parts if there's any.

4. Plug the range hood into a 120V AC power source.
Press the power button once and then any of the
speed buttons to turn it on.

5. Check each speed variation and pay attention to
the noise level to make sure there isn't any unusual
noise besides it coming from the wind blowing.
Press the Light Button to check the lights.

6. Verify all functions, as instructed in Page 10, are
working properly.

7. Refer to Range Hood Troubleshooting in Page 12 for
general issues and solutions.

Please read all instructions carefully before proceeding
further to prevent the risk of fire, electric shock, personal
injury or damage to the range hood. This manual
provides a general insight on the installation and may
not include solutions for all possible issues that may
occur.

In case of this manual destroyed or lost, please visit
https://www.awoco.com and download a digital version.

Installation Overview

1. Unpack the range hood and check for any physical
damage on the body.

2. Test run the range hood and check if all functions
are working properly. Refer to Page 10 for
functionalities.

DO NOT

the seller immediately.

3. If all is fine, install the range hood as instructed in
this manual. Refer to Page 7.

4. Test run the range hood again when the installation
is finished. Refer to Page 12 for troubleshooting.

Possible Tools Needed:

install the range hood if it's defective. Contact

Note

Please don't suspect that a range hood without protective
films is not a new product.

• The protective films on the body was removed to
complete the brush finished polishment on the
surface.

The Baffle Filters might be covered by protective films that
can be removed with the following steps:

• Soak the Baffle Filters into hot waters or use
heated air from a hair dryer to soften the films.

• Peel off the films from the corner.

• Marker / Pencil;

• Jig Saw or Reciprocating Saw;

• Screwdrivers or Power Drill;

• Level;

• Measuring Tape;

• Knife:

• Duct / Foil Tape;

• Screws.

2 PEOPLE ARE REQUIRED FOR THE INSTALLATION.

Table of Contents

Important Safety Instructions 4

Installation Preparations 5

Venting Requirements 5
Venting System Setup 5
Electrical Requirement 6

Installation 7

Installing the Range Hood 7
Electrical Connection 7
Installing the Baffle Filters 8
Optional Ductless Configuration 8
Completing the Installation 8
Dimensions 9

Range Hood Use 10

Range Hood Control Panel 10

Range Hood Care 11

Clean the Exterior Surfaces 11
Clean or Replace the Baffle Filters 11
Replace the LED Lamps 11

Range Hood Troubleshooting 12

Warranty 14

3

IMPORTANT SAFETY INSTRUCTIONS

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR
PERSONAL INJURY, PLEASE READ THE FOLLOWING
CAREFULLY BEFORE ATTEMPTING TO ASSEMBLE,
INSTALL, OPERATE OR MAINTAIN THE RANGE HOOD:

• Always disconnect, lock and tag the power source
before installing or servicing the range hood. Failure
to do so may result in fire, shock or serious injury.

• Installation and eletrical wiring must be done
by qualified technician(s) in accordance with all
applicable codes and standards, including fire-rated
construction.

• When cutting or drilling into walls or ceilings, please
be careful not to damage any eletrical wirings and
other hidden utilities.

• Verify and ensure the rated voltage and frequency
of the range hood is in compliance with the nearby
power source.

• Always unplug the range hood from the power
source before cleaning it.

• Use the range hood only as directed in this manual.
Do not use it to vent hazardous or explosive
materials or vapors.

• Clean the baffle filters regularly to prevent it become
blocked or clogged. Good air flow is essential for the
range hood to work propoerly.

• Do not install, repair or replace any parts of the
range hood unless you are instructed to do so by
the manufacturer.

• Do not tamper with or modify the PCB.

• This range hood model requires a duct to vent the
air outside. Do not vent the air into spaces within
walls, ceiliings, attics, crawl spaces or garages.

TO REDUCE THE RISK OF A RANGE TOP GREASE FIRE:

• Never leave surface units unattended at high
settings. Boilovers cause smoking and greasy

spillovers that may ignite. Heat oils slowly on low or
medium settings.

• Always turn the hood ON when cooking at high
heat or when flambeing food (i.e. Crepes Suzette,
Cherries Jubilee, Peppercorn Beef Flambé).

• Clean ventilating fans frequently. Grease should not
be allowed to accumulate on the fan or filter.

• Use proper pan sizes. Always use cookware
appropriate for the size of the surface element.

TO REDUCE THE RISK OF INJURY TO PERSONS IN THE
EVENT OF A RANGE TOP GREASE FIRE:

• SMOTHER FLAMES with a close-fitting lid, cookie
sheet or metal tray, then turn off the burner. BE
CAREFUL TO PREVENT BURNS. If the flames do not
go out immediately, EVACUATE AND CALL THE FIRE
DEPARTMENT.

• NEVER PICK UP A FLAMING PAN - you may be
burned.

• DO NOT USE WATER, including wet dish cloths or
towels - a violent steam explosion may result.

• Use a fire extinguisher ONLY if:

• You have a Class ABC extinguisher, and you

already know how to operate it.

• The fire is small and contained in the area

where it started.

• The fire department is being called.

• You can fight the fire with your back to an exit.

TO REDUCE THE RISK OF PERSONAL INJURY IN THE
EVENT OF A GAS LEAK:

• Extinguish any open flame.

• DO NOT turn on the lights or any type of appliance.

• Open all doors and windows to disperse the gas.
If you still smell the gas, call the gas company, fire
department, or 911 immediately.

Read and Save These Instructions

4

INSTALLATION PREPARATIONS

Venting Requirements

DO

• Have the venting system go vertically from the
range hood to the roof if possible.

• Have 24"-30" distance between the cooktop and
the range hood. 27" is recommended.

• Use uniformed duct of 6" round duct or 3-1/4 x 10”
rectangular duct or larger.

• Use metal vent only. Rigid metal vent is
recommended. Semi-rigid aluminum vent is also
acceptable for easy connection.

• Make sure there is a minimum of 24" of straight
vent between the elbows if more than 1 elbow is
used.

• Use minimal numbers of elbows and the
shortest route for the venting system for a better
performance.

• Use silver tap or duct tap to seal all joints in the
venting system.

• Use caulking silicone to seal exterior wall or roof
opening around the cap.

• Always keep the duct clean to ensure proper airflow.

DO NOT

• End the venting system in an enclosed area indoors.

• Use plastic vent.

• Use no more than three 90° elbows.

• Install 2 elbows together.

• Install the range hood outside of the recommended
height.

• Reduce the duct size below the recommended size.

Venting System Setup:

• This Range Hood is 6” top venting through the roof
or wall.

Top Venting Roof Exhaust Top Venting Wall Exhaust

Roof Cap

Side

Wood Hood

Wall
Cap

Wood Hood

Stove Top

Range Hood

Range Hood

Stove Top

5

INSTALLATION PREPARATIONS

IMPORTANT!

• If long duct run is needed, increase the duct size
from 6" to 7" or 8" to 9".

• If a reducer is needed, use a long reducer instead of
a pancake reducer and install it as far away from the
range hood as possible. Reducing the duct size will
restrict and decrease the speed of the airflow and
hense lower the range hood's performance.

• If transitions or turns are needed, install them as far
away from the range hood as possible and keep the
distance between the 2 as far apart as possible.

• The minimum mounting height should be no less
than 24" and the maximum mounting height should
be no more than 30".

• Also refer to the owner's manual of the stove
top for the height clearance requirement and the
recommended mounting height above the range.

IMPORTANT!

Observe all governing codes and ordinances.

It is the customer's responsibility:

• To contact a qualified electrical installer;

• To ensure that the electrical installation is in
compliance with applicable codes and standards.

Note

• It is important to install the range hood at the proper
mounting height. Hoods mounted too low could result
in heat damage and fire hazard while hoods mounted
too high will be out of reach and hense reduce its
performance and efficiency.

Minimum Duct Size:

• Round: 6" minimum.

• Rectangular: 3-1/4" x 10" minimum.

Electrical Requirements:

• A 120V, 60Hz., AC only, 15A fused electrical circuit is
required.

• Wire sizes and connections must conform with the
power rating of the range hood and all applicable
codes and standards.

• DO NOT have a fuse in the neutral or ground circuit.

• The 3-prong outlet should be grounded. If the
power cord plug is not used, the power cord’s green
wire should be connected to ground. Check with
a qualified electrician if you are not sure that the
range hood is properly grounded.

• DO NOT ground to a gas pipe.

• The range hood must be connected with copper
wire/plug only.

• The range hood should be connected directly to the
fused disconnect box (or circuit breaker) through
flexible armored or non-metallic sheathed copper
cable. ETL listed strain relief must be provided at
each end of the power supply cable.

6

INSTALLATION

Installing the Range Hood

Note

• If the wood hood is enclosed at the bottom, make a cutout on the board so that the Range Hood can fit into the wood
hood.

Guide the duct into the Wood Hood. Temporarily secure the top of the duct to the ceiling opening or wall opening.

The following steps requires 2 or more people:

• Unpack the Range Hood and place it on a sturdy flat surface

with the Baffle Filters facing the ceiling.

• Remove the Baffle Filters. (

• Remove the bottom cover and put it in a safe location.

• Connect the duct to the vent opening on the Range Hood.

If the duct size isn't the same as the vent opening, use an
adapter between the duct and the vent opening.

• While lifting the Range Hood to fit into the wood hood, retract

the Duct into the attic carefully.

• Insert and tighten all screws into the pre-drilled holes on the

Hood body until it is securely mounted to the wood hood.

Figure 2

(

• Release the Range Hood.

• Put the Panel back and tighten all screws.

)

Step1 & 2 in Figure 1

)

Step 1

CAUTION

Figure 1

• Make sure the Hood Unit is securely mounted before

releasing.

• Route and connect the Duct to the Roof or Wall Cap. Refer to Page
5 for the most efficient routing requirements.

• Use foil tape or duct tape to seal all connections.

Electrical Connection

• This range hood comes with a power cord with a 3-prong plug. Connect the power cord to a designated grounded
standard 110V outlet.

WARNING

Electrical Shock Hazard
Disconnect power before servicing

Figure 2

Step 2

7

INSTALLATION

• In case of a direct connection to the house wiring is preferred, do the following:

• Disconnect the power.

• Cut off the plug from the power cord.

• Connect the wires from the power cord to the wires from the house wiring using UL listed wire connectors.

• Store the excess wires in the wiring box.

• Reconnect the power.

Installing the Baffle Filters

• Peel off the protective film from the baffle filters if there's any:

• Soak the Baffle Filters into hot waters or use heated air from a hair dryer to soften the films.

• Peel off the films from the corner.

• Align the baffle filters with the Hood Body and install them in revert steps

Note

Optional Aluminum Mesh Filters are available for purchase. Visit www.awoco.com "WHERE TO BUY" page.

(Step 2, then Step 1)

Figure 1

in

in Page 7.

Optional Ductless Configuration

• Remove the grease filters from the bottom of the hood.

• Remove the Fan Wheel Grille or the old Charcoal Filter from the Blower.

• Position the Charcoal Filter onto the side of the Blower, aligning the
mounting screws, turn until it locks. Re-install the grease filters.

Figure 4

(

Note

• For ductless installation, make sure there are vent openings on the top of the

wood hood in order to circulate the air in the kitchen.

• Charcoal Filters must be replaced after 120 hours of use (or approximately

every 2 to 3 months based on the average of 1 to 2 hours of daily cooking
time.). Visit www.awoco.com "WHERE TO BUY" page to purchase the Charcoal
Filters.

Completing the Installation

Turn power ON in the control panel. Check all lights and fan operations.

and

Figure 5

)

Figure 4

Figure 5

8

INSTALLATION

RH-BQ-X Dimensions

Wood Hood Cut-Out Size:

25-7/8'' x 16-5/8''

16''

12''

6''

8''

4-3/4''

25-3/4''

27-3/4''

12''

RH-BQ-X-30

4''

16-1/2''

18-1/2''

Wood Hood Cut-Out Size:

32-1/2'' x 16-5/8''

6''

16''

8''

4-3/4''

32-3/8''

34-3/8''

4''

16-1/2''

18-1/2''

RH-BQ-X-36

9

RANGE HOOD USE

Range Hood Control Panel

• Lamps/Light

• Press the

turn on at maximum brightness.

• When the lamps are on, Press and Hold the

Light

the
reached.

• Press the

turn off.

• The lamps can be turned off manually, or

automatically with the

Function

Light

button once and the lamps will

button to reduce the brightness. Release

Light

button when the desired brightness is

Light

button again and the lamps will

Delayed Auto Shut Off

.

• Power

• Pressing the

and resume
last time used

• After cooking, press the Power button
once

will activate the

function

• Quickly press the Power button twice
shut off

3-Minute Delayed Auto Shut Off Function

• When the

speed,

activate the Delayed Auto Shut Off function

The countdown timer will start and the range
hood will be shut off automatically in 3
minutes.

• While the Delayed Auto Shut Off function is

activated, press the Power button again and
the range hood will be shut off immediately.

Power button

the Range Hood to

.

.

the range hood

range hood is running

press the Power button once

can also

Delayed Auto Shutoff

immediately

turn on

the speed the

will

.

at any

will

.

• Speed Control

• There are 4 speed modes you can choose from:

Quiet, Low Speed, Medium Speed and High
Speed.

Button Mode

Q

L Low Speed

M Medium Speed

H High Speed

Note

• Pressing any of the speed buttons will turn
on the range hood and set it to the speed the
button designates.

• The last selected speed will be memorized
and resumed the next time the range hood is
turned on by pressing the power button.

Quiet - Generate less noise,
perfect for light cookings.

WARNING

Read all instrutions and warnings in the Range Hood
User Manual before using the hood.

• DO NOT use the hood when there are no
safety grills and filters.

• NEVER dispose cigarette ashes, ignitable
substances, or any foreign objects into
blowers.

• NEVER leave the cooking appliances
unattended. When frying, the oil in the pan
can easily overheat and catch on fire. The
risk of self-combustion is higher when the
oil has been used several times.

• NEVER cook on “open” flames under the
range hood. Check deep-fryers during use:
Superheated oil may be flammable.

10

RANGE HOOD CARE

Cleaning

WARNING

• To reduce the risk of electrical shock, DO NOT clean
the hood while it's operating.

• Never put your hands into the area housing the fan
when the fan is operating.

Cleaning the Exterior Surfaces:

IMPORTANT
To avoid damage to the exterior surfaces:

• DO NOT use corrosive or abrasive detergent.

• DO NOT use steel wool, scoring pad or steel
brushes. Use a paper towel or soft cloth or
nonabrasive sponge instead.

• DO NOT use salt solutions, disinfectants, bleaches
or cleaning compound that contains harmful
chemicals.

Cleaning Method:

• Noncorrosive or nonabrasive liquid detergent soap
or all-purpose liquid cleanser.

• Wipe the surfaces with a damp paper towel or soft
cloth or nonabrasive sponge.

• Rinse with clean water.

• Wip dry with dry towel or cloth.

Note

• The nonabrasive stainless steel polisher can be
applied when done cleaning to retain the stainless
luster and grain.

• Always follow the instrunction of the polisher.

• Release the handle.

• Repeat the steps for the remaining filters.

Replacing the Filters:

• Replace the baffle filters immediately should they
become worn out due to aging or prolonged usage.

Replacing the LED Lamps:

WARNING

Electrical Shock Hazard
Disconnect power before servicing
Wear gloves to protect against sharp edges

• This range hood uses 12V, 3W LED.

• Unplug the range hood, or turn off the breaker.

• Remove the Baffle Filters and put them in a safe
location.

• Reach into the Hood Body and push on the back of
the Failed Lamp to release it.

• Disconnect the wires and remove the Failed LED
Lamp.

• Connect the wires to the new Lamp.

• Align and put the New Lamp back into position.

• Press the edge of the New Lamp until it touches the
Hood Body.

• Put the Baffle Filters back into place.

• Plug in the range hood, or turn on the breaker.

• Check if the new Lamp is working properly.

Cleaning the Stainless Steel Baffle Filters:

• Pull the spring release handle and remove the filter
by pulling it down.

• Wash the filters in the dishwasher, or soak it into
hot or warm water with dish detergent for half an
hour, then wipe the filter clean. Repeat these steps
until there's no oil residue remains.

• Let the filters dry thoroughly.

• Make sure the spring release handle is toward the
front, align and insert the filter.

• Pull the spring release handle and push the filter
into position.

11

RANGE HOOD TROUBLESHOOTING

Before Calling for Service

Issue Possible Cause / Solution

• Check if the range hood is plugged in. Make sure that all

The range hood doesn't turn on

The range hood turns on but the
LED light doesn't

The blower vibrates or makes
squeaking noise when the blower
is on

power is turned ON, the fuse isn't blown and all electrical
wirings are properly connected.

• Replace the defective LED assembly. Refer to Range Hood
Care section for instructions.

• If the circuit board isn't outputing 12V DC when the LED
light button is pressed, please contact us for a circuit board
replacement.

• Check and tighten the mounting screws to secure the hood
to the cabinet or wall properly.

• Follow the instructions in "How to adjust and replace the fan
wheel" section in Page 13 to adjust the fan wheel.

• If the fan wheel is unbalanced, please contact us for a fan
wheel assembly replacement.

The blower or fan seems weak

The lights work but the blower is
not spinning at all or is rattling

The hood is not venting out
properly

• Check that the duct size used is as required 6” or 8" per
blower unit's vent size and does not have sections with
smaller sizes between the hood and the Roof/Wall Cap

Range hood WILL NOT function efficiently with insufficient
duct size. For example: 7” duct over 6” top vent and not
sealed properly.

• Check if the duct is clogged or the damper (half-circular
flapper) is not installed correctly or opening properly. A tight
mesh on a side wall cap might also cause restriction to the
air flow.

• The blower might be jammed or scraping the bottom due to
shipping damage.

• Disconnect the power cord, remove the fan grill and the fan
blade, might see the fan blade or/and motor is not in the
proper position (offset from the center). Try to fix/adjust it or
please contact us immediately.

• Make sure the distance between the stove top and the
bottom of the hood is within recommended 24” and 30” in
distance. *Due to different ceiling height configurations, the
recommended height may not be applicable.

• Reduce the number of elbows and length of duct work.
Check if all joints are properly connected, taped and sealed.

• Make sure the power is on high speed for heavy cooking.

.

12

RANGE HOOD TROUBLESHOOTING

How to adjust and replace the fan wheel

• Disconnect the main power.

• Remove the hood from its mounting location.

• Remove the duct and expose the blower fan wheel.

Follow these instructions to re-seat the fan wheel:

• Slowly rotate the fan wheel to check which part
of it is in contact with or too close to the casing.

• Rotate the fan wheel so that the blade with
two small cuts is facing you. (

• Use a long screwdriver to slightly loosen the
fixing screw.

DO NOT remove the screw completely. It's very
difficult to put it back in.

• Adjust the fan wheel left or right to seat it to
the center.

• Tighten the fixing screw and plug in the hood to
the main power.

• Run the hood in different speeds to check if the
issue is fixed.

Figure 6

)

Figure 6 Fixing Screw

Follow these instructions to replace the fan wheel
with a new one:

• Remove all 4 screws holding the blower casing.

Figure 7

(

• Take out the blower casing.

• Rotate the fan wheel so that the blade with
two small cuts is facing you. (

• Use a long screwdriver to slightly loosen the
fixing screw.

• Remove all 3 screws on the motor brackets and
take off the motor.

• Put the motor to the new fan wheel assembly
and slightly tighten the fixing screw to the
motor shaft.

• Adjust the fan wheel left or right to the center
of the casing.

• Tighten the fixing screw.

• Put the blower casing back into the blower unit
and tighten all 4 screws.

• Connect to the main power and run the hood in
different speeds to check if the new fan wheel
is working properly.

)

Figure 6

)

Figure 7

13

WARRANTY

This product is warranted for a limited period of

YEAR Parts Warranty, begins from the date of
purchase.

This limited warranty is applied to the original retail
purchaser and valid only for products purchased for
home use.

• If you bought a Refurbished product at discounted
price, please contact the seller directly for warranty.

• If you bought the extended warranty from a 3rd party
company, please contact that 3rd party company
directly.

In the event of the product fail to work properly due to
a defect in manufacturing materials or workmanship
under normal home use, during the warranty period
mentioned above, subject to the conditions and
limitations set forth below, we will, at our options,
either repair or replace any part of our products
proven defective by reason of improper materials or
workmanship:

• Proof of original retail purchase is required to
receive warranty service within the limited warranty
period.

• Replacement parts or products will be provided by
us on an exchange basis, and will be either new or
reconditioned.

This Limited Warranty Does Not Cover:

• Consumable parts such as light bulbs and filters
(stainless steel, aluminum or charcoal).

• Damage due to natural wear, improper maintenance,
or use of corrosive and abrasive cleaning products.

• Chips, dents or cracks on the product caused by
improper handling.

• Damage caused by accidents, lightning, fire, floods,
or natural disaster.

• Damage of product caused by unauthorized
modification or alteration, or if it is used for other
than the intended purpose, or any water leakage
where the unit was not installed properly.

• Damage of product caused by incorrect electrical
wiring, commercial or industrial use, or use of any

ONE

cleaning products not recommended in this manual.

• Damage of product due to product misuse, abuse,
improper installation, unauthorized repair or
maintenance.

* Awoco is not responsible for any labor costs associated
with removing, servicing, installing, or determining the
source of problems with our products from third-party
service providers.

To Receive Warranty Service:

• Contact the seller or distributor from which you
purchase the product. Please confirm the terms of
your dealer’s policies or distributor’s policies prior to
contacting. Or contact us directly.

• Provide the product identification information, such
as model number and lot number, proof of original
purchase and date of purchase.

• Describe the issue you are experiencing in detail.

• For general part issues, we will send out

replacement parts, free of charge.

• For products that are defective beyond your

ability to repair on your own, send it back to us.
Once we identify the issue, you will be given
an option to either repair it or exchange it for
a new or reconditioned product of the same
model or a similar model if the same model is
out of stock or discontinued.

R E T U R N S

Damaged Returns

• You must report the damage directly to us within 14

days.

• Send photos or videos showing the damage via email.

We need this before we can approve your damage claim.

• Once your claim is approved, we will provide a return

shipping label to return the damaged unit.
.• A new replacement hood will be sent to you after the
damaged hood has been picked up by the carrier and is
in transit returning to us .

* Please Note this free return process only applies to 48
contiguous United States.

14

WARRANTY

* Regular shipping rates will be applied to Hawaii, Alaska,
Guam, Puerto Rico, Canada, and other locations.

Undamaged Returns

• Contact Customer Support within 30 days with your
intent and reason for refund.

• You will be responsible for all returned shipping
costs. We can help arrange for a pickup if requested.

Product Support and Additional Information:

If you need assistance using your product or you would
like to start the warranty service:

• Contact us at 1-888-412-3428, between 11 AM
and 5 PM, Monday - Friday, Pacific Time.

Or

• Contact us at www.awoco.com/pages/contact-us.

15

Website: www.awoco.com Customer Support: 1-888-412-3428