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Installation Guide
and User Manual
Version: RH-IT-201903
Split Insert Series
Insert Hood Unit + Attic Blower Unit
Models: RH-IT (30”, 36”)
4” High, 6” or 8” Top Vent, 1mm Thick ness
STOP and read! Test before installing
1. Please unpack the range hood and remove the baffle filters.
2. And then remove the vent out adapter, screws, user manual; check any dent or damage inside
and outside.
3. Place the Insert Hood unit and the Blower unit on a flat stable surface; connect the
Connection Cord from the Hood unit to the Blower unit according to the Speed
Numbers/Colors inside the top connection box.
4. Plug in 120V AC power source. Press the speed buttons to turn on.
5. Check if any unusual metal touching noise, check the speed variation, and press the Light
button to check the lights.
6. Verify all functions per Section 9 RANGE HOOD OPERATIONS.
7. Refer to Section 10 TROUBLESHOOTING if any malfunct io n was found.
IMPORTANT: Read and save these instructions.
NOTICE:
Installer: Leave this guide with the homeowner
Homeowner: Keep this guide for future reference
PLEASE READ AND SAVE THESE INSTRUCT I ONS .
Strongly recommend to test the units before installation for any defective or
damage during shipment.
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WARNING – TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY
A. Always disconnect, lock and tag power source before installing or servicing product. Failure to
Installation work and electrical wiring must be done by qualified person(s) in accordance with
When cutting or drilling into wall or ceiling, do not damage electrical wiring and other hidden
TO PERSONS, READ THE FOLLOWING CAREFULLY before attempting to
assemble, install, op erate or maintain the product.
disconnect power source can result in fire, shock or serious injury.
B.
all applicable codes and standards, including fire-rated construction.
C.
utilities.
D. Verify and ensu re the rated voltag e and frequency (please refer to the ra ting label) o f the range
hood is in compliance with the mains supply.
CONTENTS
1. KNOW BEFORE INSTALLATION ............................................................................................ 2
2. INCLUDED PARTS & ACCESSORIES ...................................................................................... 2
3. IMPORTANT SAFETY NOTICE ................................................................................................ 3
4. VENTING HEIGHT REQUIREMENTS ...................................................................................... 5
5. VENTING METHODS .............................................................................................................. 6
6. ELECTRICAL REQUIREMENTS & SPECIFICATIONS ............................................................. 7
7. INSTALLATION PREPARATION .............................................................................................. 8
8. INSTALLATION INSTRUC T IONS ............................................................................................ 9
9. RANGE HOOD OPERATIONS ................................................................................................ 10
10. TROUBLESHOOTING ........................................................................................................ 10
11. MAINTENANCE AND CLEANING ..................................................................................... 11
12. WARRANTY ....................................................................................................................... 12
13. SUPPORT AND CONT ACT .................................................................................................. 13
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1. KNOW BEFORE INSTALLATION
INCLUDED PARTS & ACCESSORIES
Research, plan and prepare the optional accessories & tools.
Duct venting and accessories (NOT INCLUDED)
• If for new installation or your old range hood doesn’t have exhaust duct, prepare
to cut the openings through the bottom of the cabinet, wall, or top cabinet to
ceiling. The ducts are NOT included. Refer to Section 5 VENTING METHODS
for detail.
• Check the existing exhaust duct size. If not the right size of the duct, try
to get the converter / reducer / adapter / elbow as shown in the pictures.
• The damper is on the top vent of the split 6” Blower unit. But no damper in the split 8” Blower unit,
recommend installing the dampe r on the wall or roof vent out. Don’t install the damper on the top of the
Hood unit, because the big noise is generated from the damper with strong air flow.
• Also prepare the cutting tools (jig saw or reciprocating saw), screw drivers or power drill, level,
measuring tape, knife, duct/foil tape, screws, marker/pencil, etc.
• 2 people are required for the installation.
2.
• 1 of Insert Hood unit, with 2 LED lights, control buttons. No motor/blower inside the Hood unit.
• Removable stainless steel baffle filters.
• 1 of round top vent adapter (6” or 8”) inside the Hood unit, please take it out and attach it to the top of the
Hood unit with provided screws.
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• 1 of Blower unit (6” or 8” vent) with 2 mounting bars.
• Electric connection nuts and mounting screws are included.
Note: Th e split Blower unit is not water proof; it must b e kept insid e the home, atti c or crawl space
etc. Never try to install the split Blower outside of the home.
The supplied are subjected to change without notice due to product development.
3. IMPORTANT SAFETY NOTICE
Read all Instructions before Installing and operating this appliance
Installation Cautions:
• The installation in this manual is intended for qualified installers, service technicians or persons with
similar qualified background. Installation and electrical wiring must be done by qualified professionals
and in accordance with all applicable codes and standards, including fire-rated construction.
• DO NOT attempt to install this app liance y ourself. Injury could result from installin g the unit due to lack
of appropriate electrical and technical background.
• Range hood ma y have ver y sharp edges; pl ease wear protective gloves if it is necessary to remove any
parts for installing, cleaning or servicing.
• Before installation, turn on the range hood to test for any damage / defect due to shipping.
• Due to the size and weight of this range hood, two people installation is required.
To reduce the risk of fire, electric shock, or injury to persons:
• For general ventilating use only. DO NOT use to exhaust hazardous or explosive materials and vapors.
• The combustion air flow needed for safe operation of fuel-burning equipment may be affected by thi s
unit’s operation. Follow the heating equipment manufacturer’s guideline and safety standards such as
those published by the National Fire Protection Association (NFPA), and the American Society of
Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and the local code authorities.
• Before servicing or cleaning unit, unplug the power cord or switch power OFF at service panel and lock
service panel to pre-vent power from being switched ON accidentally.
• Clean grease laden surfaces frequently. To reduce the risk of fire and to disperse air properly, make sure
to vent air outdoors. DO NOT vent exhaust into spaces between walls, cr awl spaces, ceiling, att ics or
garages.
• Use only metal ductwork and this unit MUST be grounded.
• Sufficient air is needed for proper combustion and exhausting of gases through the duct to prevent back
drafting.
• When cutting or drilling into wall or ceiling, be careful not to damage electrical wiring or other hidden
utilities.
• All electrical wiring must be properly installed, insulated and grounded.
• Old duct work should be cleaned or replaced if necessary to avoid the possibility of a grease fire.
• Check all joints on duct work to insure proper connection and all joints should be properly taped.
• Use this unit only in the manner intended by the manufacturer. If you have questions, contact the vendor.
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To reduce the risk of a stove top grea se fire:
• Keep all fan, baffle, spaces , filter, grease tunnel, oil con tainer and grease-lad en surfaces clean. Grease
should not be allowed to accumulate on fan, baffle, spaces, filter, and grease tunnel and oil container.
• Always turn range hood ON when cooking at high heat or when cooking flaming foods.
• Use high settings on cooking range only when necessary.
• Never leave surface units (countertop/stove) unattended at high settings. Boil overs cause smoking and
greasy spillover that may ignite. Heat oils slowly on low or medium settings.
• Clean ventilating fan frequently.
• Always use appropriate cookware and utensils size.
• Always use cookware appropriate for the size of the surface element.
To reduce the risk of injury to persons i n the event of a stove top grease fire:
• SMOTHER FLAMES with a close-fitt ing lid, cookie sheet, or metal tray, then turn OFF the burner.
BECAREFUL TO PREVENT BURNS. NEVER PICK UP A FLAMING PAN—you may be burned.
KEEP FLAMMABLE OR COMBUSTIBLE MATER IAL AWAY FROM FLAMES. If the flames DO
NOT go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT or 911.
• DO NOT USE WATER, including wet dishcloths or towels — a violent steam explosion will result.
• Use an extinguisher ONLY if:
• You know you have a Class A, B, C extinguisher, and you already know how to operate it.
• The fire is small and contained in the area where it is started.
• The fire department is being called.
• You can fight the fire with your back to an exit.
To reduce the risk of injury to persons i n the event of a gas leaks:
• Extinguish any open flame.
• DO NOT turn on the lights or any type of appliance.
• Open all doors and windows to disperse the gas. If you still smell gas, call the gas company and fire
department, or 911 immediately.
Your safety and the safety of others are very important. We have provided many important safety messages
in this manual and on your appliance. Always read and obe y all sa fet y mes sages. A ll sa fet y messa ges wi ll
tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
WARNING
This is the safety alert symbol. This symbol alerts you to potential hazards that can hurt you and others. All
safety messages will follow the safety alert symbol and the word “WARNING”.
You hold all responsibility in the event of failure to observe the instructions given here for installation,
maintenance and suitable use of the product. Further declines all responsibility for injury due to negligence
and the warranty of the unit automatically expires due to improper maintenance.
It will not be held responsible for any damages to personal propert y or real estate or any bodi ly injuries
whether caused directly or indirectly by the range hood.
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Stove top
4. VENTING HEIGHT REQUIREMENTS
• Vent system must terminate to the outside (roof or side
wall).
• DO NOT terminate the vent system in an attic or other
enclosed area.
• DO NOT use 4” (10.2 cm) laundry-type wall caps.
• Use metal/aluminum vent only. Rigid or flexible metal /
aluminum vent duct is recommended.
• DO NOT use plastic vent.
• Always keep the duct clean to ensure proper airflow.
• Measure and estimate the following figures before
installation:
1. Distance between the countertop/stove to the bottom of
the range hood. Recommend 24” to 30”.
2. Height of hood and duct.
For the most efficient & quiet operation:
• A distance of 24” to 27” is recommended between stove
top and the bottom of range hood.
Min: 24”
Max: 30”
• The vent duct isn’t included. It is recommended that the
range hood be vented vertically through the roof through 6”
(15.24 cm) or bigger round metal/aluminum vent work,
such as 6 in. x 8 ft. semi-rigid aluminum flexible duct.
• The size of the vent should be uniform.
• Use no more than three 90° elbows.
• Make sure there is a minimum of 24” (61 cm) of straight
vent between the elbows if more than one elbow is used.
• DO NOT install two elbows together.
• The length of vent system and number of elbows should be
kept to a minimum to pro-vide efficient performance.
• The damper is on the top vent of the split 6” Blower unit.
But not in the 8” Blower unit.
• Use duct tape to seal all joints in the vent system.
• Use caulking silicone to seal exterior wall or roof opening
around the cap.
IMPORTANT:
• Please use Duct Run Calculation below to compute total available duct run when using elbows,
transitions and caps.
• ALWAYS, when possible, reduce the number or transitions and turns. If long duct run is required,
increase duct size from 6” to 7”, 8” or 9”. If a reducer is used, install a long reducer instead of a pancake
Cabinets
Range hood
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reducer. Reducing duct size will restrict airflow and decrease airflow, thus reduce duct size as far away
Duct Run Calculation
Recommended maximum straight duct run
6” round duct
50 ft
Vent piece deduction
Each 90º elbow used
9 ft
Each 45º elbow used
5 ft
Each 6” to 3/14 x 10” transition used
7 ft
Side wall cap with damper
0 ft
Roof cap
0 ft
from opening as possible.
• If turns or transitions are requi red: Install as far away from opening and as far apart, between 2, as
possible.
• Minimum mount height between stove top to hood bottom should be no less than 24-inch.
• Maximum mount height between stove top to hood bottom should be no higher than 30-inch.
• It is important to install the hood at the proper mounting height. Hoods mounted too low could result in
heat damage and fi re hazard; while h oods mounted too high will be hard to reach and will reduce its
performance and efficiency.
• If available, also r efer to st ove top m anufacturer’s height clearance requi remen ts and recom mended
hood mounting height above range.
Minimum Duct Size:
• Round - 6” minimum for 6” vent.
• Round - 8” minimum for 8” vent.
Calculating Vent System Length
To calculate the length of the system you need, deduct the equivalent feet for each vent piece used in the
system from the recommended maximum duct run.
Duct Run Calculation example:
One roof cap, two 90º elbow, and one 45º elbow used:
0ft + 9ft + 9ft + 5ft = 23ft used.
Deduct 23ft from 50ft, 27ft maximum available
for the duct run.
5. VENTING METHODS
• The split blower unit must be kept inside the home, attic or crawl space etc. Never try to install the split
blower unit outside of the home.
• This range hood is 6” or 8” top venting through the roof or wall.
• Vent work can terminate either through the roof or wall as shown below.
• Always use rigid or semi-rigid type metal/aluminum ducts if available to maximize airflow.
• Decide the location of the venting pipe from the hood to the outside.
• A straight, short vent run will allow the hood to perform more efficiently . T ry to avoid as many transitions,
elbows, and long run as possible. This may reduce the performance of the hood.
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Split
Unit
Roof Cap
Stove Top
Cabinet
Speed Control Cord
Hood Unit
IMPORTANT:
• NEVER exhaust air or terminate duct work into spaces between walls, crawl spaces, ceiling, attics or
garages. All exhaust must be ducted to the outside.
• Fasten all connections with sheet metal screws and tape all joints with certified Silver Tape or Duct Tape.
• Use caulking to seal exterior wall or roof opening around the cap.
Blower
6. ELECTRICAL REQUIREMENTS & SPECIFICATIONS
IMPORTANT: Observe all governing codes and ordinances.
• It is the customer’s responsibility to contact a qualified
electrical installer.
• A 120 Volt, 60 Hz, AC only, fused electrical supply is
required on a 15-amp circuit.
• DO NOT have a fuse in the neutral or ground circuit.
• The 3-prong outlet should be grounded. If the power cord
plug is not used, the power cord’s green wire should be connected to ground. Check
with a qualified electrician if you are not sure that the range hood is properly
grounded.
• DO NOT ground to a gas pipe.
• The range hood must be connected with copper wire/plug only.
• The range hood should be connected directly to the fused disconnect (or circuit
breaker) box through flexible armored or non-metallic sheathed copper cable. ETL
listed strain relief must be provided at each end of the power supply cable.
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Specifications
Specifications:
Body Design
Seamless Stainless Steel, Satin Finish
Power Rating
120V / 60Hz (USA & Canada standard)
General Input Power
236W (230W + 2x3W)
Motor Input Power
230W
Ampere
2.5 A
Levels Of Speed Control
3 Levels
Airflow (L/M/H)
490CFM / 650CFM / 800CFM
Noise Level (/L/M/H)
50dB / 56dB / 60dB
Number Of Motors
1 Motor
Motor Type
Single Chamber Ultra Quiet
Fan Type
Centrifugal Squirrel Cage
Control Type
Push Button
Filtration Type
Stainless Steel Baffle Filter
Illumination
3W 12V M aximum
Ventin g Siz e
Top, 6 inches or 8 inches Round
7. INSTALLATION PREPARATION
Test before installing:
• Please unpack the range hood and accessories carefully. Remove the baffle filters.
• Check for any dent or damage inside and outside. If found any loosing parts, please remove them.
• Place the range hood and the split blower unit on a flat stable surface; connect the Unit Connection Cord from
the Insert Hood unit to the split Blower unit according to the Speed Numbers/Colors inside the top
connection box (refer to page 9, section 8 – 7) for wiring connection table).
• Connect the power cord to a designated standard outlet (120-Volt, 60Hz, AC only). Press the the speed bu ttons to
turn on.
• Check if any unusual metal touching noise, check the speed variation, and press the Light button to check
the lights. Verify all functions by r eferring to Section 9 RANGE HOOD OPERATIONS. Refer to Section 10
TROUBLESHOOTING if any malfunction was found.
• Place all supplied parts and required hardware on a flat stable surfac e and ver ify the existen ce of all su pplied pa rts
listed on Section 2 INCLUDED PARTS & ACCESSORIES.
NOTE: To avoid damage to your hood, prevent debris from entering the vent opening.
CAUTION: If moving the cooking range is necessary to install the hood, unplug the pow er on an
electric range. SHUT OFF THE GAS VALVE BEFORE MOVING A GAS RANGE.
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8. INSTALLATION INSTRUCTIONS
RH-IT-30
28-1/4”
10-1/2”
Insert Hood unit
6” Blower unit
(version A)
6” Blower unit
(version B)
8” Blower unit
Speed 3
Orange
Orange
Red
Brown
Speed 2
Red
Red
Green
Green
Speed 1
Pink
Pink
Orange
Orange
Speed Q
(not available)
Blue (not used)
White (not used)
Red (not used)
Neutral wire
White
White
Black
Black
Ground wire
Green
Chassis screw
Chassis screw
Chassis screw
1) Installation planning
• Minimum 2 people are required for the installation due to safety concern.
• Measure the distance between stove top and the bottom of
range hood. A distance of 24” to 27” is recommended.
Minimum 24” is required for safety concern.
• Decide the venting method and the location of the venting pipe
from the hood to the outside.
• Purchase any necessary accessories from a hardware store,
such as ducts, elbow, reducer, duct tape, screws, etc.
• Plan the mounting locations firmly.
2) Remove the bottom decorative panel from the range hood to view the
screw holes. Install the top vent adapter on the top of the Hood unit.
3) Cut a hole in the bottom of the cabinet, using the dimensions shown in the table below (refer to Fig. A).
Model No. X Y
RH-IT-36 34-1/8” 10-1/2”
4) Insert the hood in the cabinet and secure with the (4) mounting
screws from the inner side of the range hood. ( Fig. B). Note: Wood
blocking might need to be built if it’s not available in order to
secure the mounting screws.
5) Securely mount the Split Blower unit to the lumber inside the attic.
6) Connect the 6” ducts (or 8” ducts depends on the vent size).
• Use the 6” (or 8”) round aluminum duct to connect the vent adapter on the Hood unit to the bottom of
the split Blower unit.
• Use the 6” (or 8”) round aluminum duct to connect the top vent on the split Blower unit to the
roof/wall cap. 8” Blower unit has no air damper, recommend installing the air damper on the
roof/wall vent out.
• Use the duct tape to make all joints secure and air tight.
7) Connect the Speed Control Cord from the Hood unit to the top connection box of the Blower unit; make
sure the wires are securely connected using the provided electrical nuts according to the colors (or speeds
if the colors don’t match, refer to below table). Note: the Speed Q wire in the Blower unit should not be
used, please insulate it with electrical nut and tape.
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8) Connect the Hood unit’s power cord to a designated grounded standard 120V outlet.
9) Replace the bottom decorative panel on the Hood unit, and install baffle filters.
10) Turn on and test each speed. Check all lights and fan operations.
9. RANGE HOOD OPERATIONS
Control Panel Layout and Buttons Configurations:
Turn On:
• Press the desired Speed Control (Low , Medium, High) switch to turn on the Blower unit. Once the button
is pressed, the previous speed mode is cancelled.
• Press the Light Switch button to turn on the lights.
Turn Off:
• Press the Power Switch to turn off the power.
• Press the Light Switch button to turn off the lights.
Operation Cautions:
• Read and understand all instructions and warnings in this manual before operating the appliance.
• Always leave safety grills and filters in place.
• NEVER dispose ignitable substances, or any foreign objects into blowers.
• NEVER leave cooking unattended. When frying, oil in the pan can easily overheat and catch fire. The
risk of self-combustion is higher when the oil has been used several times.
• NEVER cook on “open” flames under the range hood. Check deep-fryers during use: Superheated oil
may be flammable.
10. TROUBLESHOOTING
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If the range hood or LED
light does not operate after
• Check if the range hood has been plugged in, make sure that all power has
been turned back ON, fused not blown and all electrical wiring are
by defective bulbs.
The Blower unit vibrates
• The fan blades might not been securely tightened to the shaft of the motor.
Remove the screws and check the Blower unit’s motor and fan blades.
The blower or fan seems
• Check if the duct size is correct. Range hood WILL NOT function
installed correctly or opening properly. A tight mesh on a side wall cap
The lights work but the
. Try to
The hood is not venting out
• Make sure the distance between the stove top and the bottom of the hood is
Due to different ceiling
• Make sure the power is on high speed for heavy cooking.
installation
abnormally
properly connected.
• Swap out light assembly to working ones to determine whether it is caused
weak
blower is not spinning at all,
is stuck or is rattling
properly
11. MAINTENANCE AND CLEANING
Cleaning:
• The saturation of greasy residue in the blower and filters may cause increased inflammability . Keep unit
clean and free of grease and residue build-up at all times to prevent possible fires.
• For optimal operation, clean range hood and all baffle/spacer/filter/grease tunnel/oil container regularly.
Regular care will help preserve the appearance of the range hood.
• Filters must be cleaned periodically and free from accumulation of cooking residue. Old and worn filters
must be replaced immediately.
• DO NOT operate bl owers when filters are remov ed. Never disassemble part s to clean without proper
instructions. Disassembly is recommended to be performed by qualified personnel only. Read and
understand all instructions and warnings in this manual before proceeding.
SAFETY WARNING: Never put your hand into area housing the fan while the fan is operating!
efficiently with insufficient duct size.
• Check if duct is clogged or if damper unit (half-circular flapper) is not
unit might also cause restriction to the air flow.
• Check if the reducer (3” or 4”) was placed anywhere to limit the air flow.
• Check the wiring connection according to the colors and speeds.
• The blower might be jammed or scraping due to shipping damage.
• Disconnect the power cord; use a screw driver to rotate the fan blades
through the Blower unit’s vent out. You might see the fan b lade or/and
motor is not in the proper position (offset from the center)
fix/adjust it or please contact us immediately.
within recommended 24” and 27” in dis tance. *
height configurations, recommended height may not be applicable.
• Reduce the number of elbows and length of duct work. Check if all joints
are properly connected, sealed, and taped.
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Cleaning Exterior Stainless Steel Surfaces:
• Clean periodically with hot soapy water and clean cotton cloth. DO NOT use corrosive or abrasive
detergent, or steel wool/scoring pads, which will scratch and damage the stainless steel surface. For
heavier soil use liquid degrease cleaner.
• If hood looks splotchy, use a stainless steel cleaner to clean the surface of the hood. Avoid getting
cleaning solution onto or into the control panel. Follow directions of the stainless steel cleaner.
• CAUTION: DO NOT leave on too long as this may cause damage to hood finish. Use soft towel to
wipe off the cleaning solution, gently rub off any stubborn spots. Use dry soft towel to dry the hood.
• After cleaning, you may use nonabrasive stainless steel polish, to polish and buff out the stainless luster
and grain. Always scrub lightly, with clean cotton cloth, and with the grain.
• DO NOT allow deposits to accumulate or remain on the hood.
• DO NOT use ordinary steel wool or steel brushes. Small bits of steel may adhere to the surface and cause
rusting.
• DO NOT allow salt solutions, disinfectants, bleaches, or cleaning compounds to remain in contact with
stainless steel for extended periods. Many of these compounds contain chemicals, which may be harmful.
Rinse with water after exposure and wipe dry with a clean cloth.
Cleaning Stainless Steel Baffle Filters:
• Remove all baffles, spacers, filters, grease tunnel, and oil containers and discard oil and residue.
• IMPORTANT: Drain oil from baffles, spacers, filters, oil tunnels, oil containers before oil and residue
overflow!
• Wash with warm soapy water. NOTE: Stainless steel baffles, spacers and oil tunnel are top rack
dishwasher safe.
• Dry thoroughly before replacing and follow directions for installation in reverse.
• Filters should be cleaned after every 30 hours of use.
Replacing Filters:
• Should filters wear out due to age and prolonged use, replace the baffle filters immediately.
Replacing the Light Bulbs:
• This range hood uses LED bulbs: 3W 12V.
• Make sure the range hood is unplugged or turn OFF breaker.
1. Gently pull the defective bulb assembly straight out from the edge, and then disconnect the wires.
2. Connect the new LED bulb’s wires and snap the new LED assembly into the housing hole.
3. Turn ON breaker/power and to test the range hood for operation.
12. WARRANTY
Please provide an original dated proof of purchase (sales receipt / invoice) in order to obtain warranty.
One Y ear Parts Warranty:
• For one year from the date of original purchase, we will provide free of char ge, non-consumable replacement part s
or components that failed due to manufacturing defects. Subject to the conditions and limitations set forth below,
we will, at its option, either repair or replace any part of its products that prove defective by reason of improper
workmanship or materials.
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• Repaired parts or replacement products will be provided by us on an exchange basis, and will be either new or
refurbished to be functionally equivalent to new.
• The consumer is responsible for all shipping costs.
• Consumable parts not covered by this warranty include but not limited to: light bulbs, stainless steel baffle filters.
Who is Covered?
• This warranty is extended to the original purchaser fo r products purchased for ordi nary home use in the contin ental
USA.
This W ar rant y W ill Be Voided When:
• Product damaged through negligence, improper installation, accident, abuse, misuse, natural disaster, insufficient
or excessive electrical supply, abnormal mechanical or environmental conditions, or any unauthorized disassembly,
repair, modification, or failure to follow installation instructions.
• When product is used commercially or other than its intended purpose.
• Damaged because of improper connection with equipment of other manufacturers. Repaired or modified by
anyone other than our authorized agents.
• This limited warranty also does not apply to any product on which the or ig ina l iden tifi catio n in form a tion has been
altered, obliterated or removed, has not been handled or packaged correctly, has been sold as second-hand.
What is Not Covered?
• Consumable parts such as light bulbs, stainless steel baffle filters. The natural wear of finish, and wear due to
improper maintenance, use of corrosive and abrasive cleaning products, pads, and oven cleaner products.
• Chips, dents or cracks due to abuse, misuse, freight damage, or improper installation.
• Damage of product caused by accident, fire, floods or act of God. It is not liable for, and does not cover under
warranty, any loss of properties or any costs associated with removing, servicing, installing, or determining the
source of problems with our products.
This warranty is valid in the United States. It is non-transferable and applies only to the original purchaser and does
not extend to subsequent owners of this product. Any applicable implied warranties, including the warranty of
merchantability, are limited in duration to a period of express warranty as provided herein beginning with the date of
original purchase at retail and, no warranties, whether express or implied, shall apply to this product thereafter.
To obtain warranty service, you may contact us, its dealer or distributor from which you purchased the product. Please
confirm the terms of your dealer’s or distributor’s policies prior to contacting. Typically, you
identification information, including m odel number and lot num ber with a detailed description of the problem you are
experiencing. You must also include proof of the date of original retail purchase as evidence that the product is within
the applicable warranty period.
must include product
13. SUPPORT AND CONTACT
Contact your local seller for exchange or repair.
Visit www.awoco.com for most updated information.
Call 888-412-3428 or email sales@awoco.com for technical support and sales activity.
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