Awoco W007097262, AWCO1011 Owner Manual

Ver. RH-IT-2021B

Step 1:
Connect the 5 wires from the
Hood Unit to the Blower Unit,
matching the wire colors
from both ends.

Exposed unconnected
wires will cause

Electrical

Important!

Make sure to manually spin the fan wheel to check if it's running without any obstacles before the test run.

personal injury and

Hazzard

electrical damage
to the motor that is
not covered by the
warranty.

Electrical

Hazzard

DO NOT plug in the Power
Cord if the 5 wires in Step
1 are NOT connected to
the Blower Unit !

If the fan wheel is unbalanced or in contact with the casing, refer to Page 11 for how to re-seat the fan wheel.

OWNER'S MANUAL

Range Hood

Split Insert Series
RH-IT, RH-IT-M, RH-IT-R Models

*The Adapter is pre-assembled upside-down on the hood body to save packaging space,

please remove the screws and flip the Adapter over for the correct assembling position.

X

Test Run

Before

Installation

HOW TO TEST RUN

Steps To Test Run Before Installation

IMPORTANT!

Wear gloves to protect against sharp edges.

Please follow these instructions to

BEFORE INSTALLATION

for any defect or shipping damage:

1. Remove the range hood and accessories from the
package carefully.

2. Place the range hood on a flat stable surface,
remove the baffle filter and check for any dents or
damages on the range hood body.

3. Remove the loosen parts if there's any.

4. Match the wires color and connect the wires as
instructed in the Wiring Diagram on the right

connect the Blower Unit to the Hood Unit.

5. Plug the range hood into a 120V AC power source.
Press any of the speed buttons to turn it on.

6. Check each speed variation and pay attention to
the noise level to make sure there isn't any unusual
noise besides it coming from the wind blowing.
Press the Light Button to check the lights.

7. Verify all functions, as instructed in Page 9 and Page
10, are working properly.

8. Refer to Range Hood Troubleshooting in Page 12 for
general issues and solutions.

TEST THE RANGE HOOD

to

Wiring Diagram

To

Roof Vent

Blower Unit

(Model:

Simply MATCH THE COLORS

of the Wires and connect

them using twist-on
wire nut connectors

Speed Control Cord

(Provide Power to the Blower Unit)

(5-Wire Cable)

Hood Unit

RH-SP##-BLW)

Attic

Ceiling

Kitchen

Duct

Warning

• DO NOT plug in the Power Cord if these 5 wires are not
connected to the Blower Unit !

• Exposed unconnected wires will cause personal injury

Electrical

Hazzard

and electrical damage to the motor that is not covered
by the warranty.

Important

• This Wiring Diagram is for connecting the wires from
RH-IT Hood Unit to an

(Model: RH-SP##-BLW) ONLY.

• If you have an

Blower Unit from other Brands

• DO NOT CONNECT

Wiring Diagram.

MANUAL

for how to properly connect the wires.

• Any damage from false wiring is not covered by

the warranty.

Awoco Interior Blower Unit

Awoco Exterior Blower Unit, or any

:

the wires as shown in this

Refer to your Blower Unit's USER

Power
Cord
(120V)

Note

The protective films on the front panel were removed to
complete the brush finished polishment on the surface.

The Baffle Filters might be covered by protective films that
can be removed with the following steps:

• Soak the Baffle Filters into hot waters or use
heated air from a hair dryer to soften the films.

• Peel off the films from the corner.

Table of Contents

Important Safety Instructions 4

Installation Preparations 5

Venting Requirements 5
Venting System Setup 5
Electrical Requirement 6

Installation 7

Installing the Hood Unit 7
Installing the Blower Unit 8
Electrical Connection 8
Installing the Baffle Filters 8
Completing the Installation 8

Range Hood Use 9

Range Hood Control Panel - For models: RH-IT & RH-IT-M 9
Range Hood Control Panel - For models: RH-IT-R 10

Range Hood Care 11

Clean the Exterior Surfaces 11
Clean or Replace the Baffle Filters 11
Replace the LED Lamps 11

Range Hood Troubleshooting 12

Warranty 14

Wire Colors and Speeds

Speed Control Cord

(5-Wire Cable)

(Provide Power to the Blower Unit)

Power Cord
(120V)

Match the wire colors

Hood Unit

Speed Control Cord

Wire Color

Black

White

Orange

Green

Red

Blower Unit

(Model: RH-SP##-BLW)

Neutral

Speed Quiet (Q)

Speed Low (L)

Speed Medium (M)

Speed High (H)

Speed

Important

• This Diagram is for connecting the wires from RH-IT Hood Unit to an

• If you have an

• DO NOT CONNECT

• Any damage from false wiring is not covered by the warranty.

Awoco Exterior Blower Unit, or any Blower Unit from other Brands

the wires as shown in this Wiring Diagram.

Awoco Interior Blower Unit (Model: RH-SP##-BLW) ONLY.

:

Refer to your Blower Unit's USER MANUAL

for how to properly connect the wires.

3

IMPORTANT SAFETY INSTRUCTIONS

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR
PERSONAL INJURY, PLEASE READ THE FOLLOWING
CAREFULLY BEFORE ATTEMPTING TO ASSEMBLE,
INSTALL, OPERATE OR MAINTAIN THE RANGE HOOD:

• Always disconnect, lock and tag the power source
before installing or servicing the range hood. Failure
to do so may result in fire, shock or serious injury.

• Installation and eletrical wiring must be done
by qualified technician(s) in accordance with all
applicable codes and standards, including fire-rated
construction.

• When cutting or drilling into walls or ceilings, please
be careful not to damage any eletrical wirings and
other hidden utilities.

• Verify and ensure the rated voltage and frequency
of the range hood is in compliance with the nearby
power source.

• Always unplug the range hood from the power
source before cleaning it.

• Use the range hood only as directed in this manual.
Do not use it to vent hazardous or explosive
materials or vapors.

• Clean the baffle filters regularly to prevent it become
blocked or clogged. Good air flow is essential for the
range hood to work propoerly.

• Do not install, repair or replace any parts of the
range hood unless you are instructed to do so by
the manufacturer.

• Do not tamper with or modify the PCB.

• This range hood model requires a duct to vent the
air outside. Do not vent the air into spaces within
walls, ceiliings, attics, crawl spaces or garages.

TO REDUCE THE RISK OF A RANGE TOP GREASE FIRE:

• Never leave surface units unattended at high
settings. Boilovers cause smoking and greasy

spillovers that may ignite. Heat oils slowly on low or
medium settings.

• Always turn the hood ON when cooking at high
heat or when flambeing food (i.e. Crepes Suzette,
Cherries Jubilee, Peppercorn Beef Flambé).

• Clean ventilating fans frequently. Grease should not
be allowed to accumulate on the fan or filter.

• Use proper pan sizes. Always use cookware
appropriate for the size of the surface element.

TO REDUCE THE RISK OF INJURY TO PERSONS IN THE
EVENT OF A RANGE TOP GREASE FIRE:

• SMOTHER FLAMES with a close-fitting lid, cookie
sheet or metal tray, then turn off the burner. BE
CAREFUL TO PREVENT BURNS. If the flames do not
go out immediately, EVACUATE AND CALL THE FIRE
DEPARTMENT.

• NEVER PICK UP A FLAMING PAN - you may be
burned.

• DO NOT USE WATER, including wet dish cloths or
towels - a violent steam explosion may result.

• Use a fire extinguisher ONLY if:

• You have a Class ABC extinguisher, and you

already know how to operate it.

• The fire is small and contained in the area

where it started.

• The fire department is being called.

• You can fight the fire with your back to an exit.

TO REDUCE THE RISK OF PERSONAL INJURY IN THE
EVENT OF A GAS LEAK:

• Extinguish any open flame.

• DO NOT turn on the lights or any type of appliance.

• Open all doors and windows to disperse the gas.
If you still smell the gas, call the gas company, fire
department, or 911 immediately.

Read and Save These Instructions

4

INSTALLATION PREPARATIONS

Please read all instructions carefully before proceeding
further to prevent the risk of fire, electric shock, personal
injury or damage to the range hood. This manual
provides a general insight on the installation and may
not include solutions for all possible issues that may
occur.

In case of this manual destroyed or lost, please visit
https://www.awoco.com and download a digital version.

Installation Overview

1. Unpack the range hood and check for any physical
damage on the body.

2. Test run the range hood and check if all functions
are working properly. Refer to Page 9 for
functionalities.

DO NOT

the seller immediately.

3. If all is fine, install the range hood as instructed in
this manual. Refer to Page 7.

4. Test run the range hood again when the installation
is finished. Refer to Page 11 for troubleshooting.

install the range hood if it's defective. Contact

Venting Requirements

DO

• Have the venting system go vertically from the
range hood to the roof if possible.

• Have 24"-30" distance between the cooktop and
the range hood. 27" is recommended.

• Use uniformed 6" round duct for 6" Round Adaptor,
or 8" round duct for 8" Round Adaptor, or 3-1/4 x
10” rectangular duct or larger.

• Use metal vent only. Rigid metal vent is
recommended. Semi-rigid aluminum vent is also
acceptable for easy connection.

• Make sure there is a minimum of 24" of straight
vent between the elbows if more than 1 elbow is
used.

• Use minimal numbers of elbows and the
shortest route for the venting system for a better
performance.

• Use silver tap or duct tap to seal all joints in the
venting system.

• Use caulking silicone to seal exterior wall or roof
opening around the cap.

• Always keep the duct clean to ensure proper airflow.

Possible Tools Needed:

• Marker / Pencil;

• Jig Saw or Reciprocating Saw;

• Screwdrivers or Power Drill;

• Level;

• Measuring Tape;

• Knife:

• Duct / Foil Tape;

• Screws.

2 PEOPLE ARE REQUIRED FOR THE INSTALLATION.

5

INSTALLATION PREPARATIONS

DO NOT

• End the venting system in an enclosed area indoors.

• Use plastic vent.

• Use no more than three 90° elbows.

• Install 2 elbows together.

• Install the range hood outside of the recommended
height.

• Reduce the duct size below the recommended size.

Venting System Setup:

• This Range Hood is 6” top venting through the
roof.

IMPORTANT!

• If long duct run is needed, increase the duct size
from 6" to 7" or 8" to 9".

• If a reducer is needed, use a long reducer instead of
a pancake reducer and install it as far away from the
range hood as possible. Reducing the duct size will
restrict and decrease the speed of the airflow and
hense lower the range hood's performance.

• If transitions or turns are needed, install them as far
away from the range hood as possible and keep the
distance between the 2 as far apart as possible.

• Also refer to the owner's manual of the stove
top for the height clearance requirement and the
recommended mounting height above the range.

Minimum Duct Size:

• Round: 6" minimum for 6" Round Adaptor.

8" minimum for 8" Round Adaptor.

• Rectangular: 3-1/4" x 10" minimum.

IMPORTANT!

Observe all governing codes and ordinances.

It is the customer's responsibility:

• To contact a qualified electrical installer;

• To ensure that the electrical installation is in
compliance with applicable codes and standards.

Electrical Requirements:

• A 120V, 60Hz., AC only, 15A fused electrical circuit is
required.

• Wire sizes and connections must conform with the
power rating of the range hood and all applicable
codes and standards.

• DO NOT have a fuse in the neutral or ground circuit.

• The 3-prong outlet should be grounded. If the
power cord plug is not used, the power cord’s green
wire should be connected to ground. Check with
a qualified electrician if you are not sure that the
range hood is properly grounded.

• DO NOT ground to a gas pipe.

• The range hood must be connected with copper
wire/plug only.

• The range hood should be connected directly to the
fused disconnect box (or circuit breaker) through
flexible armored or non-metallic sheathed copper
cable. ETL listed strain relief must be provided at
each end of the power supply cable.

6

INSTALLATION

Identify the Vent In and Out Openings on the Blower Unit

• The Blower Unit has 2 vent openings on 2 opposite sides. One side with just a Vent Opening and the other side with a
Black Speed Control Box and a Vent Opening.

Blower Unit Installed Vertically Blower Unit Installed Horizontally

Vent out to

Connection
Box

the Roof

Vent in from the
Hood Unit

Vent in from the
Hood Unit

Installing the Hood Unit

The following steps requires 2 or more people:

• Unpack the Range Hood and place it on a sturdy flat surface
with the Baffle Filters facing the ceiling.

• Remove the Baffle Filters and the Screws on both sides.

Figure 1

(

)

• Flip the stainless steel Panel open on the longest side, locate
and disconnect the Wires for the LED Lamps and the Control
Panel. (

Figure 2

)

• Remove the Panel and put it in a safe location.

• Flip the Hood Unit body over so that the Vent Opening is
facing the ceiling. Remove the screws around the Vent
Opening and flip the black Vent Out Adapter over. (

Figure 3

• Align the Vent Out Adapter with the screw holes on the top of
the Hood Unit and tighten all screws. (

Figure 4

)

• Connect the duct to the vent opening on the Range Hood.
If the duct size isn't the same as the vent opening, use an
adapter between the duct and the vent opening.

• While lifting the Range Hood to fit into the wood hood, retract
the Duct into the attic carefully.

• Insert and tighten all screws into the pre-drilled holes on the
Hood body until it is securely mounted to the wood hood.

Figure 5

(

)

• Release the Range Hood.

• Re-connect the wires for the LED Lamps and the Control
Panel.

• Put the Panel back and tighten all screws.

Vent out to
the Roof

Figure 1

LED Lamp Control Panel

Disconnect
the Wires

)

Figure 2

Figure 3

Figure 4

CAUTION

Figure 5

Make sure the Hood Unit is securely mounted before releasing.

7

INSTALLATION

Installing the Blower Unit

• Install the mounting brackets to the edges of
the Blower Unit with the screws provided.

• Install the Blower Unit onto the lumbers in the
attic.

• Route the Speed Control Cord and Duct to the
Blower Unit. Use duct elbows to make turns
only when it's needed. Cut and remove the
excess length when done routing.

• Connect the duct to the Blower Unit's vent in
adapter routed from the Hood Unit.

• Connect the duct from the Blower Unit's vent
out adapter to the roof or wall vent out.

• Connect the Duct from the roof to the vent
opening next to the Black Connection Box.

• Use foil tape or duct tape to seal all connections.

• Connect the Speed Control Cord from the Hood
Unit to the Connection Box on the Blower Unit.

See Electrical Connection section below for how
to properly connect the wires

CAUTION

For safety purpose, please connect a separate
Gound Wire to the Blower Unit Chassis screw.

Note, don't connect the Ground wire to Blower

(

Unit's Green Speed Wire!!!)

.

Important

• If you have an

Blower Unit from other Brands

• DO NOT CONNECT

Wiring Diagram. Any damage from false wiring is
not covered by the warranty.

• Refer to your Blower Unit's USER MANUAL

how to properly connect the wires.

Awoco Exterior Blower Unit, or any

:

the wires as shown in the

for

• This range hood comes with a power cord with
a 3-prong plug. Connect the power cord to a
designated grounded standard 110V outlet.

Warning

Before Plugging the Power Cord to the Outlet:

• Make sure all wires are connected properly between
the Hood Unit and the Blower Unit.

• Insolate any spare wires with electrical tape to prevent
them from touching each other which will result in a
short circuit.

Electrical Shock Hazard
Disconnect power before
servicing

• In case of a direct connection to the house wiring is
preferred, do the following:

• Disconnect the power.

• Cut off the plug from the power cord.

• Connect the wires from the power cord to the

wires from the house wiring using UL listed
wire connectors.

• Store the excess wires in the wiring box.

• Reconnect the power.

Installing the Baffle Filters

• Peel off the protective film from the baffle filters if
there's any:

• Soak the Baffle Filters into hot waters or use

heated air from a hair dryer to soften the films.

• Peel off the films from the corner.

• Align the baffle filters with the Hood Unit and install
them from left to right.

Electrical Connection

• Connecting

simple as "

Simply pick the wires with the same color from
both ends and secure them with a wire nut
connector

Run section for how to connect the wires properly.)

the

Match Colors and Connect

. (Refer to the Wiring Diagram in the Test

8

Blower Unit

to the

Hood Unit

":

is as

Completing the Installation

Turn power ON in the control panel. Check all lights and
fan operations.

RANGE HOOD USE

Range Hood Control Panel -

• Lamps/Light

• Press the
turn on at maximum brightness.

• When the lamps are on, Press and Hold the

Light

the
reached.

• Press the
turn off.

• The lamps can be turned off manually, or
automatically with the

Function

Light

button to reduce the brightness. Release

Light

button when the desired brightness is

Light

.

For models: RH-IT & RH-IT-M

button once and the lamps will

button again and the lamps will

Delayed Auto Shut Off

• Power

• Pressing the

and resume
last time used

• After cooking, press the Power button
once

will activate the

function

• Quickly press the Power button twice
shut off

3-Minute Delayed Auto Shut Off Function

• When the

speed,

activate the Delayed Auto Shut Off function

The countdown timer will start and the range
hood will be shut off automatically in 3
minutes.

• While the Delayed Auto Shut Off function is

activated, press the Power button again and
the range hood will be shut off immediately.

Power button

the Range Hood to

.

.

the range hood

range hood is running

press the Power button once

can also

Delayed Auto Shutoff

immediately

turn on

the speed the

will

.

at any

will

.

• Speed Control

• There are 4 speed modes you can choose from:

Quiet, Low Speed, Medium Speed and High
Speed.

Button Mode

Q

L Low Speed

M Medium Speed

H High Speed

Note

• Pressing any of the speed buttons will turn
on the range hood and set it to the speed the
button designates.

• The last selected speed will be memorized
and resumed the next time the range hood is
turned on by pressing the power button.

Quiet - Generate less noise,
perfect for light cookings.

WARNING

Read all instrutions and warnings in the Range Hood
User Manual before using the hood.

• DO NOT use the hood when there are no
safety grills and filters.

• NEVER dispose cigarette ashes, ignitable
substances, or any foreign objects into
blowers.

• NEVER leave the cooking appliances
unattended. When frying, the oil in the pan
can easily overheat and catch on fire. The
risk of self-combustion is higher when the
oil has been used several times.

• NEVER cook on “open” flames under the
range hood. Check deep-fryers during use:
Superheated oil may be flammable.

9

RANGE HOOD USE

Range Hood Control Panel -

Remote
Control

Delayed Auto

Sensor

Shut Off Light

For model: RH-IT-R

Speed Power

Remote Control Sensor

• The

Remote Control Sensor

receives infrared (IR)

signal from the remote control.

• The maximum distance for IR data transmission is
10 feet and requires direct line of sight.

• The transmission distance may vary depending on the room

temperature and the condition of the battery in the remote
control.

Delayed Auto Shut-Off

• When the hood is operating in any speed, touch the
this button once will activate the

Off

function.

• Touch the

Speed (-) or Speed (+)

Delayed Auto Shut

button to adjust the

duration of the countdown timer.

• The timer can be adjusted between 1 minute to15 minutes

using the

• The

LCD Display

• The timer will start immediately once it's set. When it reaches 0,

the

Speed (-) or Speed (+)

Delayed Auto Shut Off

once the timer is set and counting.

Range Hood

and the

Indicator will be illuminated in the

Light

button. (1 minute by default.)

will be turned off automatically.

• When the Delayed Auto Shut Off fuction is activated

while the blower is running, a countdown timer will
show up in the

LCD Display

.

Light

• Touch the

Light

button once and the lamps will turn

on.

• Touch the

Light

button again and the lamps will turn

off.

• The Light button operates independently from the

Power

button. It works even when the range hood is

not turned on.

• Always turn off the lamps before powering off the
range hood.

• The

Delayed Auto Shut Off

Light

automatically when the timer reaches 0.

function will turn off the

Speed (-) (+)

• While the range hood is off:

• Touch the

highest speed (F4).

• Touch the

lowest speed (F1).

• Touch (-) or (+) again to change the blower speed as indicated in

the

Speed (-)

Speed (+)

LCD Display

button to turn on the Range Hood on the

button to turn on the Range Hood on the

until the desired speed is reached.

Power

• Touch the

Power

button once while the range hood

is running to shut it off immediately.

Clock / Current Time Display

• When the

activated

Delayed Auto Shut Off

, the

time of the day.

THE CLOCK CAN ONLY BE SET WHILE THE BLOWER
IS OFF.

• To set the Clock:

• Touch the
indicator will flash.

• Touch the
desired hours.

• When done setting the hour, touch the

Shut Off

• Touch the
desired minutes.

• When done setting the minutes, touch the

Shut Off

• Touch the

Delayed Auto Shut Off

Speed (-) or Speed (+)

button again. The minute indicator will flash.

Speed (-) or Speed (+)

button to confirm all settings.

Light

10

function is

LCD Display

button to check and validate the time.

will show the current

button once. The hour

button to adjust to the

Delayed Auto

button to adjust to the

Delayed Auto

not

WARNING

Read all instrutions and warnings before using the
hood.

• DO NOT use the hood when there are no safety
grills and filters.

• NEVER dispose cigarette ashes, ignitable
substances, or any foreign objects into blowers.

• NEVER leave the cooking appliances unattended.
When frying, the oil in the pan can easily overheat
and catch on fire. The risk of self-combustion is
higher when the oil has been used several times.

• NEVER cook on “open” flames under the range
hood. Check deep-fryers during use: Superheated
oil may be flammable.

RANGE HOOD CARE

Cleaning

WARNING

• To reduce the risk of electrical shock, DO NOT clean
the hood while it's operating.

• Never put your hands into the area housing the fan
when the fan is operating.

Cleaning the Exterior Surfaces:

IMPORTANT
To avoid damage to the exterior surfaces:

• DO NOT use corrosive or abrasive detergent.

• DO NOT use steel wool, scoring pad or steel
brushes. Use a paper towel or soft cloth or
nonabrasive sponge instead.

• DO NOT use salt solutions, disinfectants, bleaches
or cleaning compound that contains harmful
chemicals.

Cleaning Method:

• Noncorrosive or nonabrasive liquid detergent soap
or all-purpose liquid cleanser.

• Wipe the surfaces with a damp paper towel or soft
cloth or nonabrasive sponge.

• Rinse with clean water.

• Wip dry with dry towel or cloth.

Replacing the Filters:

• Replace the baffle filters immediately should they
become worn out due to aging or prolonged usage.

Replacing the LED Lamps:

WARNING

Electrical Shock Hazard
Disconnect power before servicing
Wear gloves to protect against sharp edges

• This range hood uses 12V, 3W LED.

• Unplug the range hood, or turn off the breaker.

• Remove the Baffle Filters and the Screws on both
sides.

• Flip the stainless steel Panel open on the longest
side, locate and disconnect the Wires for the LED
Lamps and the Control Panel.

LED Lamp Control Panel

Disconnect
the Wires

Note

• The nonabrasive stainless steel polisher can be
applied when done cleaning to retain the stainless
luster and grain.

• Always follow the instrunction of the polisher.

• Remove the old lamps and install new lamps.

• Connect the wires to the new Lamp.

• Align and put the new Lamp back into position.

• Press the edge of the new Lamp until it touches the
bottom of the Hood Unit.

Cleaning the Stainless Steel Baffle Filters:

• Pull the spring release handle and remove the filter
by pulling it down.

• Put the Baffle Filter back into place.

• Plug in the range hood, or turn on the breaker.

• Check if the new Lamp is working properly.

• Wash the filter in the top rack of the dishwasher or
with warm soapy solution manually.

• Let the filters dry thoroughly.

• Make sure the spring release handle is toward the
front, align and insert the filter.

• Pull the spring release handle and push the filter
into position.

• Release the handle.

• Repeat the steps for the remaining filters.

11

RANGE HOOD TROUBLESHOOTING

Before Calling for Service

Issue Possible Cause / Solution

• Check if the range hood is plugged in. Make sure that all

The range hood doesn't turn on

The range hood turns on but the
LED light doesn't

The blower vibrates or makes
squeaking noise when the blower
is on

power is turned ON, the fuse (120V 15A, glass tube) in the
center of the circuit board under the blue plastic cover isn't
blown and all electrical wirings are properly connected.

• Replace the defective LED assembly. Refer to Range Hood
Care section for instructions.

• If the circuit board isn't outputing 12V DC when the LED
light button is pressed, please contact us for a circuit board
replacement.

• Check and tighten the mounting screws to secure the hood
to the cabinet or wall properly.

• Follow the instructions in "How to adjust and replace the fan
wheel" section in Page 13 to adjust the fan wheel.

• If the fan wheel is unbalanced, please contact us for a fan
wheel assembly replacement.

The blower or fan seems weak

The lights work but the blower is
not spinning at all or is rattling

The hood is not venting out
properly

• Check that the duct size used is as required 6” or 8" per
blower unit's vent size and does not have sections with
smaller sizes between the hood and the Roof/Wall Cap

Range hood WILL NOT function efficiently with insufficient
duct size. For example: 7” duct over 6” top vent and not
sealed properly.

• Check if the duct is clogged or the damper (half-circular
flapper) is not installed correctly or opening properly. A tight
mesh on a side wall cap might also cause restriction to the
air flow.

• The blower might be jammed or scraping the bottom due to
shipping damage.

• Follow the instructions in "How to adjust and replace the fan
wheel" section in Page 13 to adjust the fan wheel.

• If the fan wheel is unbalanced, please contact us for a fan
wheel assembly replacement.

• Make sure the distance between the stove top and the
bottom of the hood is within recommended 24” and 30” in
distance. *Due to different ceiling height configurations, the
recommended height may not be applicable.

• Reduce the number of elbows and length of duct work.
Check if all joints are properly connected, taped and sealed.

• Make sure the power is on high speed for heavy cooking.

.

12

RANGE HOOD TROUBLESHOOTING

How to adjust and replace the fan wheel

• Disconnect the main power.

• Remove the hood from its mounting location.

• Remove the duct and expose the blower fan wheel.

Follow these instructions to re-seat the fan wheel:

• Slowly rotate the fan wheel to check which part
of it is in contact with or too close to the casing.

• Rotate the fan wheel so that the blade with
two small cuts is facing you. (

• Use a long screwdriver to slightly loosen the
fixing screw.

DO NOT remove the screw completely. It's very
difficult to put it back in.

• Adjust the fan wheel left or right to seat it to
the center.

• Tighten the fixing screw and plug in the hood to
the main power.

• Run the hood in different speeds to check if the
issue is fixed.

Figure 6

)

Figure 6 Fixing Screw

Follow these instructions to replace the fan wheel
with a new one:

• Remove all 4 screws holding the blower casing.

Figure 7

(

• Take out the blower casing.

• Rotate the fan wheel so that the blade with
two small cuts is facing you. (

• Use a long screwdriver to slightly loosen the
fixing screw.

• Remove all 3 screws on the motor brackets and
take off the motor.

• Put the motor to the new fan wheel assembly
and slightly tighten the fixing screw to the
motor shaft.

• Adjust the fan wheel left or right to the center
of the casing.

• Tighten the fixing screw.

• Put the blower casing back into the blower unit
and tighten all 4 screws.

• Connect to the main power and run the hood in
different speeds to check if the new fan wheel
is working properly.

)

Figure 6

)

Figure 7

13

WARRANTY

This product is warranted for a limited period of

YEAR Parts Warranty, begins from the date of
purchase.

This limited warranty is applied to the original retail
purchaser and valid only for products purchased for
home use.

• If you bought a Refurbished product at discounted
price, please contact the seller directly for warranty.

• If you bought the extended warranty from a 3rd party
company, please contact that 3rd party company
directly.

In the event of the product fail to work properly due to
a defect in manufacturing materials or workmanship
under normal home use, during the warranty period
mentioned above, subject to the conditions and
limitations set forth below, we will, at our options,
either repair or replace any part of our products
proven defective by reason of improper materials or
workmanship:

• Proof of original retail purchase is required to
receive warranty service within the limited warranty
period.

• Replacement parts or products will be provided by
us on an exchange basis, and will be either new or
reconditioned.

This Limited Warranty Does Not Cover:

• Consumable parts such as light bulbs and filters
(stainless steel, aluminum or charcoal).

• Damage due to natural wear, improper maintenance,
or use of corrosive and abrasive cleaning products.

• Chips, dents or cracks on the product caused by
improper handling.

• Damage caused by accidents, lightning, fire, floods,
or natural disaster.

• Damage of product caused by unauthorized
modification or alteration, or if it is used for other
than the intended purpose, or any water leakage
where the unit was not installed properly.

• Damage of product caused by incorrect electrical
wiring, commercial or industrial use, or use of any

ONE

cleaning products not recommended in this manual.

• Damage of product due to product misuse, abuse,
improper installation, unauthorized repair or
maintenance.

* Awoco is not responsible for any labor costs associated
with removing, servicing, installing, or determining the
source of problems with our products from third-party
service providers.

To Receive Warranty Service:

• Contact the seller or distributor from which you
purchase the product. Please confirm the terms of
your dealer’s policies or distributor’s policies prior to
contacting. Or contact us directly.

• Provide the product identification information, such
as model number and lot number, proof of original
purchase and date of purchase.

• Describe the issue you are experiencing in detail.

• For general part issues, we will send out

replacement parts, free of charge.

• For products that are defective beyond your

ability to repair on your own, send it back to us.
Once we identify the issue, you will be given
an option to either repair it or exchange it for
a new or reconditioned product of the same
model or a similar model if the same model is
out of stock or discontinued.

R E T U R N S

Damaged Returns

• You must report the damage directly to us within 14

days.

• Send photos or videos showing the damage via email.

We need this before we can approve your damage claim.

• Once your claim is approved, we will provide a return

shipping label to return the damaged unit.
.• A new replacement hood will be sent to you after the
damaged hood has been picked up by the carrier and is
in transit returning to us .

* Please Note this free return process only applies to 48
contiguous United States.

14

WARRANTY

* Regular shipping rates will be applied to Hawaii, Alaska,
Guam, Puerto Rico, Canada, and other locations.

Undamaged Returns

• Contact Customer Support within 30 days with your
intent and reason for refund.

• You will be responsible for all returned shipping
costs. We can help arrange for a pickup if requested.

Product Support and Additional Information:

If you need assistance using your product or you would
like to start the warranty service:

• Contact us at 1-888-412-3428, between 11 AM
and 5 PM, Monday - Friday, Pacific Time.

Or

• Contact us at www.awoco.com/pages/contact-us.

Website: www.awoco.com Customer Support: 1-888-412-3428