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Product Manual for the Double Sided Awning
Manual Gear Operation
Version: 2011-01
Very Important:
1. Do not leave the awning extended during extreme weather conditions such
as wind, rain, snow and ice. The extreme weather conditions may cause
the arms to break and can cause damage personal or injury to the property.
Awntech does not take any responsibility for any weather related or
improper handling damages.
2. Secure the vertical support bars to the ground or place weight bags on the
legs.
3. Do not try to adjust or repair the lateral arms. Please observe the
CAUTION: HIGH TENSION PROJECTION ARMS CABELS when replacing
the lateral arms of your awning. These arms are loaded with high tension
springs and can cause severe personal injury and property damage if
extreme caution is not used.
4. Awntech® Corporation does not guarantee its retractable awnings against
damage that is weather related (such as strong winds, rain, snow and ice)
under any circumstances. These awnings are designed to protect the
customer from the sun and UV rays. They are not designed to hold snow
loads, ice loads, water pooling loads or loads from debris such as leaves
and falling branches. Also, if your awning is not anchored securely, it will
lift. Retractable awnings make excellent kites. If your awning starts to lift,
we are not responsible and will not send free replacement parts. Securely
anchoring is your responsibility. We do not provide anchors because there
are many wall types.
5. RETURN QUALIFICATION: You can only return a product if it is defective
upon arrival. If you simply do not like it for any other reason, you will be
given merchandise credit only.
6. DAMAGED MATERIAL: Damage occasionally occurs during shipping.
Scrapes, dents, and rips in the outer packaging that could indicate possible
damage should be described to the carrier at the time of delivery. If
damage to the product seems apparent, the shipment should be refused.
7.
FABRIC DYE-LOT AND LIGHTING VARIATION: Fabric dyes may vary
slightly from run to run. This is a normal and unavoidable. Different
lighting types and lighting direction may cause the fabric you chose on the
website to appear slightly different than the actual fabric does in full
sunlight.
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Base for the vertical
supports
Base for the vertical
supports
Pitch Bracket Gear and the Rocker Arm
Awning in full open position
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1. Assemble the bases
2. Connect the vertical supports
3. Place the awning in the vertical supports
4. Connect the cross supports
5. Secure all the fasteners
6. Place weights on the vertical support bases
7. Open and close the awning with the Rocker Arm
8. Do not leave the awning unattended
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5-Year Limited Manufacturer's Warranty
A. WHO GIVES THIS WARRANTY? Awntech Corporation
B. WHO IS ENTITLED TO THIS WARRANTY? This Warranty applies only to the original
purchaser who paid for the product and may not be assigned or transferred to subsequent
owners. This Warranty applies only to products purchased and installed in the US.
C. WHAT ARE THE RESPONSIBILITIES OF AWNTECH CORPORATION UNDER THIS
WARRANTY? Subject to the terms and conditions set forth herein, Awntech Corporation
will furnish replacements for parts found by Awntech Corporation to be defective in
design, manufacture or assembly, under each specific component or product warranty as
set forth below.
D. WHAT ARE THE RESPONSIBILITIES OF THE ORIGINAL PURCHASER UNDER THE
WARRANTY?
1. Before any claims may be made under this Warranty, the original purchaser must have
paid in full for the product covered under the Warranty, according to the terms and
conditions of the pay-plan defined in the original order. IF THE PURCHASER HAS
FAILED TO MAKE FULL PAYMENT, THIS WARRANTY SHALL BE NULLIFIED AND
AWNTECH CORPORATION SHALL BE RELIEVED FROM ANY RESPONSIBILITY OR
LIABILITY UNDER THIS WARRANTY. The purchaser agrees and acknowledges that
this Warranty agreement constitutes an executor contract.
2. The purchaser must use care in installation, maintenance, operation, use, and storage
of the product in accordance with the instructions contained in the owner’s manual.
ANY FAILURE TO INSTALL, MAINTAIN, OPERATE, USE AND STORE THE PRODUCT IN
ACCORDANCE WITH THE INSTRUCTIONS CONTAINED IN THE OWNER’S MANUAL
WILL NULLIFY THIS WARRANTY AND RELIEVE AWNTECH CORPORATION FROM ANY
RESPONSIBILITY OR LIABILITY UNDER THIS WARRANTY.
3. Promptly notify Awntech Corporation of any claims.
4.
The purchaser may be required to provide a photograph of any defective parts. The
purchaser may also be required to pay a deposit until the defective parts are returned
to Awntech Corporation for inspection. The purchaser must obtain a return
authorization form from Awntech Corporation’s customer service department prior to
the return of any merchandise and after having received such authorization, return the
part or product, freight prepaid, to Awntech Corporation.
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E. WHAT IS COVERED UNDER THIS WARRANTY?
Important: THE WARRANTY WILL NOT COVER THE LABOR AND SHIPPING COSTS
1. The following components of Awntech Beauty-Mark® models and their accessories
(defined as accessories attached to the awning) are covered under this Warranty, subject
to the limitations set forth below. These components have a five (5) year limited (prorated)
warranty, against manufacturer’s defects as outlined below:
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(a) Should the purchaser promptly notify Awntech Corporation of such defects within one
year (12 months) from the date of the original purchase, the defective component will be
replaced at no charge. Awntech reserves the right to ask for the defective part to be
returned and/or photos of the defective part.
(b) After one year but within five years (60 months) from the date of the original purchase,
a defective component will be replaced upon the purchaser's payment of 1/60th of the full
retail cost of the component for each month of use prior to the claim.
COVERED COMPONENTS: for Retractable Awnings
ELECTRICAL AND ELECTRONIC COMPONENTS limited manufacturer’s warranty for one
year from the purchase date and for manufacturing defects only
STRUCTURAL SUPPORTS, all supporting components (excluding Lateral Arms and their
fittings) are warranted not to fail for five (5) years provided that the components are not
subjected to excessive winds or water pooling on the fabric.
FRONT ROLLER BAR is warranted against any and all damage including cracking and
permanent bowing that would affect the performance of the awning provided that the
awning is not subjected to excessive winds or water pooling on the fabric.
ACRYLIC and ACRYLIC FABRIC is warranted for five (5) years against:
(a) Excessive fading under normal conditions if maintained, operated, used, and stored in
accordance with the instructions contained in the owner’s manual.
(b) Mildew on acrylic fabric. Mildew will not form on the fabric itself, but may form on dirt
and dust that have not been removed from it. Please see maintenance instructions for
proper cleaning—outlined in owner’s manual.
(c) Excessive cracking or peeling under normal conditions if maintained, operated, used,
and stored in accordance with the instructions contained in the owner’s manual, and
provided that the awning is not subjected to excessive winds or water pooling on the
fabric.
DRIVE UNIT is warranted for five (5) years not to fail under normal conditions if maintained
operated, used, and stored in accordance with the instructions contained in the owner’s
manual.
AWNING ACCESSORIES (defined as accessories attached to the awning) are warranted for
five (5) years not to fail under normal conditions if maintained operated, used, and stored
in accordance with the instructions contained in the owner’s manual.
Technical questions: 817-354-9600
Awntech Corporation
10950 S. Pipeline Rd. Bldg. 1
Euless, TX 76040
Website: www.awntech.com
Email: customers@awntech.com
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