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Awarepoint
Installation Guide
Version 2.3
Awarepoint Software
Version 6.4
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Version
Date
Description of Change
2.1
7/27/2009
Baseline release from previous versions. Changed paragraphs 7.1 and 7.2 to add
2.2
3/31/2010
Updated to include the S2C/RM1 information and rewrite the regulatory info on
2.3
5/17/2010
Added Regulatory note OET Guide 65C. Updated with new Awarepoint Address
i
Change History
S2U information.
sheet ii. Update appliance setup and make editorial comments throughout.
Installation Guide v2.3 – 5/10
Confidential and Proprietary ©2010, Awarepoint Corporation
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Copyright
Copyright 2010 Awarepoint Corporation, 600 W Broadway, Suite 250, San Diego, CA 92101
All rights reserved. This product or document is protected by copyright and distributed under licenses
restricting its use, copying, distribution, and decompilation. No part of this product or document may be
reproduced in any form by any means without prior written authorization of Awarepoint and its licensors,
if any.
Awarepoint, the Awarepoint logo, and Real-Tme Awareness Solution, are trademarks or registered
trademarks of Awarepoint Corporation in the United States and in other countries.
Microsoft is a registered trademark of Microsoft Corporation in the United States and/or other countries.
ZigBee is a trademark for the ZigBee Alliance.
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Confidential and Proprietary ©2010, Awarepoint Corporation
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Regulatory Compliance: The Awarepoint devices have received the following agency approvals:
Bridge Model B1: FCC ID: UAG-00000000B100 (FCC Part 15.247)
Bridge Model B2: FCC ID: UAG-B2 (FCC Part 15.247)
IC ID: 7348A-B2 (IS RSS-210, Issue 7)
FCC Part 15:2007, Class A (Radiated & Conducted)
EN55022:2006, Class A (Radiated & Conducted)
ICES-003:2004, Class A (Radiated & Conducted)
Sensor Model S1: FCC ID: UAG-00000000R100 (FCC Part 15.247)
UL 60950-1:2003
CSA C22.2 No. 60950-1:2003
Sensor Model S2: FCC ID: UAG-S2 (FCC Part 15.247)
IC ID: 7348A-S2 (IS RSS-210, Issue 7)
UL 60950-1:/R:2007-10
CSA C22.2 No. 60950-1:2003
Sensor Model S2U: FCC ID: UAG-S2 (FCC Part 15.247)
IC ID: 7348A-S2 (IS RSS-210, Issue 7)
IEC 60950-1:2005
Sensor Model S2C: FCC ID: UAG-RM1 (FCC Part 15.247)
IC ID: 7348A-RM1 (IS RSS-210, Issue 7)
IEC 60950-1:2005
Tag Model T1: FCC ID: UAG-00000000T100 (FCC Part 15.247)
Tag Model T2: FCC ID: UAG-T2 (FCC Part 15.247)
IC ID: 7348A-T2 (IS RSS-210, Issue 7)
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This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this Device may not cause harmful interference and (2) this Device must accept any interference
received, including Interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
CAUTION: S2C and devices with RM1 modules transmits low power microwave energy. Although this
energy is not harmful, these devices should be installed 20cm away from a human body to guarantee
compliance with maximum allowable permissible exposure.
CAUTION: This manual describes installation procedures for electrical equipment. Proper precautions are
required. Particular attention should be given to text highlighted with the following symbol:
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Table of Contents
Section Page
1 Introduction ........................................................................................................... 1
1.1 Awarepoint Information ................................................................................... 1
1.2 System Operation ............................................................................................ 1
2 Installation Steps ................................................................................................... 4
3 Step #1 – Configure Regions ............................................................................... 5
3.1 Login to the System Manager ......................................................................... 5
3.2 Configuring Regions ........................................................................................ 6
4 Step #2 – Preparing for Installation .................................................................. 15
4.1 System Hardware .......................................................................................... 15
4.2 Tools and Supplies ........................................................................................ 15
4.3 Information .................................................................................................... 17
4.4 What to Bring for an Installation - Checklist .................................................. 18
5 Step #3 – Installing the Appliance ..................................................................... 20
5.1 Awarepoint Appliance .................................................................................... 20
5.2 Information Needed Prior to Installation ........................................................ 22
5.3 Physical Installation ....................................................................................... 22
5.4 Connect to Awarepoint Appliance’s Serial Interface ..................................... 23
5.5 Login to the Awarepoint Appliance ................................................................ 23
5.6 Initial Set-up .................................................................................................. 24
5.7 Configure IP Address .................................................................................... 24
5.8 Configure the DNS ........................................................................................ 25
5.9 Test Configuration ......................................................................................... 25
6 Step #4 – Installing the Bridge ........................................................................... 26
6.1 Awarepoint Bridge ......................................................................................... 26
6.2 Physical Installation ....................................................................................... 30
6.3 Connect to the Serial Interface - B1 Model Only ........................................... 30
6.4 Configure Network Interface – B2 Model Only .............................................. 31
6.5 Place Awarepoint Bridge on Map .................................................................. 33
7 Step #5 – Installing the Sensors ........................................................................ 36
7.1 Awarepoint Sensors ...................................................................................... 36
7.2 Physical Installation ....................................................................................... 37
7.3 Secure Awarepoint Sensors .......................................................................... 37
7.4 Verify the Sensor Connects to the Network .................................................. 37
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7.5 Place Awarepoint Sensor on Map ................................................................. 38
7.6 Optimize Awarepoint Sensor Locations ........................................................ 40
7.7 Deleting Unused Bridges and Sensors from System .................................... 41
8 Step #6 – Installing the Tags .............................................................................. 42
8.1 Awarepoint Tags ........................................................................................... 42
8.2 Batch Create Tags ........................................................................................ 42
8.3 Physical Installation ....................................................................................... 43
8.4 Temperature Tag ........................................................................................... 45
8.5 Sterilizable Tag .............................................................................................. 47
8.6 Optical Sensor Tag ........................................................................................ 50
9 Step #7 – Associating the Tags with Assets .................................................... 52
9.1 Accessing Infopoint ....................................................................................... 52
9.2 Adding Assets ............................................................................................... 53
9.3 Edit Assets .................................................................................................... 54
9.4 Delete Assets ................................................................................................ 55
9.5 View or edit asset types, manufacturers, models and owners ...................... 57
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10 Step #8 – System Testing and Quality Control ................................................. 60
10.1 Awarepoint Sensors ...................................................................................... 60
10.2 Awarepoint Bridges ....................................................................................... 60
10.3 Awarepoint Tags ........................................................................................... 60
10.4 Accuracy Testing ........................................................................................... 60
11 Adding Additional Assets After Installation ..................................................... 62
11.1 System Manager ........................................................................................... 62
11.2 Add an Asset to an Existing Asset Type ....................................................... 64
11.3 Add a New Asset Type .................................................................................. 66
11.4 Find an existing asset .................................................................................... 67
12 Troubleshooting .................................................................................................. 68
12.1 Awarepoint Appliance .................................................................................... 68
12.2 Awarepoint Bridge ......................................................................................... 68
12.3 Awarepoint Sensor ........................................................................................ 69
12.4 Awarepoint Tag ............................................................................................. 69
Appendix A – Awarepoint Bridge Web Interface ...................................................... 70
Appendix B – Complete Appliance Configuration Instructions ............................. 72
Connect to Awarepoint Appliance’s Serial Interface ................................................. 72
Login to the Awarepoint Appliance ............................................................................ 73
Verify the system date ............................................................................................... 73
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Confidential and Proprietary ©2010, Awarepoint Corporation
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Configure the Awarepoint Software .......................................................................... 73
Network Configuration ............................................................................................... 73
Proxy Configuration ................................................................................................... 74
Mysql Password Generation ..................................................................................... 75
Root Password .......................................................................................................... 75
Time zone Configuration ........................................................................................... 75
Network Operations Center Registration .................................................................. 76
Test the Awarepoint Appliance ................................................................................. 76
Appendix C – Server Error Codes ............................................................................. 77
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Installation Guide v2.3 – 5/10
Confidential and Proprietary ©2010, Awarepoint Corporation
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Table of Figures
Figure Page
Figure 1 - System Diagram ............................................................................................... 2
Figure 2 - Launch System Manager .................................................................................. 5
Figure 3 - System Manager Login ..................................................................................... 5
Figure 4 - System Manager home ..................................................................................... 6
Figure 5 - System Manager Positioning Tab ..................................................................... 7
Figure 6 - New Campus Dialog Box .................................................................................. 7
Figure 7 - Campus Created ............................................................................................... 8
Figure 8 - New Building Dialog Box .................................................................................. 8
Figure 9 - Building Created ............................................................................................... 8
Figure 10 - New Floor Dialog Box ..................................................................................... 9
Figure 11 - Floor Created .................................................................................................. 9
Figure 12 - Open Image Dialog Box ................................................................................ 10
Figure 13 - Floor Image Loaded ...................................................................................... 10
Figure 14 - Drawing an Area ........................................................................................... 11
Figure 15 - New Room Dialog Box .................................................................................. 11
Figure 16 - Area Created ................................................................................................ 11
Figure 17 - Positioning: Areas Tab .................................................................................. 12
Figure 18 - Set Polygonal Area ....................................................................................... 12
Figure 19 - Valid Area ..................................................................................................... 13
Figure 20 - Complete Area .............................................................................................. 13
Figure 21 - Naming the New Area ................................................................................... 13
Figure 22 - Setting Map Scale ......................................................................................... 14
Figure 23 - Enter Segment Length .................................................................................. 14
Figure 24 - Awarepoint Appliance - front view ................................................................ 20
Figure 25 - Awarepoint Appliance Diagram - Rear (Dell PowerEdge 1950) ................... 20
Figure 26 - Awarepoint Appliance Diagram - Front (Dell PowerEdge 1950) ................... 21
Figure 27 - Tera Term Serial Port Setup ......................................................................... 23
Figure 28 - Awarepoint Bridge B1 ................................................................................... 26
Figure 29 - Awarepoint B1 Bridge Connectors ................................................................ 26
Figure 30 - B2 Bridge ...................................................................................................... 27
Figure 31 - Entering the Bridge Menu ............................................................................. 27
Figure 32 - Auto-Negotiation Link ................................................................................... 27
Figure 33 - DHCP option ................................................................................................. 28
Figure 34 - Static IP Address .......................................................................................... 28
Figure 35 - Subnet Mask ................................................................................................. 28
Figure 36 - Default Gateway ........................................................................................... 28
Figure 37 - Auto Discover Server .................................................................................... 28
Figure 38 - Bridge Connected to the Appliance .............................................................. 29
Figure 39 - Bridge Information ........................................................................................ 29
Figure 40 - Tera Term Serial Port Setup ......................................................................... 30
Figure 41 - B2 Enter for Settings & Tools ....................................................................... 31
Figure 42 - B2 Menu ....................................................................................................... 31
Figure 43 - Auto-Negotiation Link ................................................................................... 32
Figure 44 - DHCP option ................................................................................................. 32
Figure 45 - Auto Discover Server .................................................................................... 32
Figure 46 - Save Settings for B2 Bridge .......................................................................... 32
Figure 47 - No Settings Were Changed .......................................................................... 33
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Figure 48 – Bridge Icons ................................................................................................. 33
Figure 49 - Placing Awarepoint Bridge ............................................................................ 34
Figure 50 - Placing Awarepoint Bridge Using B Button .................................................. 34
Figure 51 - R1 Sensor ..................................................................................................... 36
Figure 52 - S2 Sensor ..................................................................................................... 36
Figure 53 - S2U Sensor .................................................................................................. 36
Figure 54 - Placing Awarepoint Sensors ......................................................................... 38
Figure 55 - Placing Awarepoint Sensors using S button ................................................. 39
Figure 56 - Adding Comments to Sensors ...................................................................... 39
Figure 57 - Placing All Awarepoint Sensors .................................................................... 40
Figure 58- Bowtie Network .............................................................................................. 40
Figure 59 – Sensors and Signal Strength ....................................................................... 41
Figure 60 - T1 Tag .......................................................................................................... 42
Figure 61 - T2-A Tag ....................................................................................................... 42
Figure 62 - Batch Create Tags in Status Server ............................................................. 43
Figure 63 - Tag Zip Tie Attachment ................................................................................ 44
Figure 64 - Tag Double-Sided Tape Attachment ............................................................ 44
Figure 65 - Creating Temperature Tag Mode ................................................................. 45
Figure 66 - Assigning Tags to a Mode ............................................................................ 46
Figure 67 - Temperature Tag Installation with Service Loop .......................................... 47
Figure 68 - Autoclave Tag ............................................................................................... 47
Figure 69 - Autoclave Tag on Outside of Tray
Figure 70 - Autoclave Tag in Bracket .............................................................................. 48
Figure 71 - Autoclave Tag Removed from Bracket ......................................................... 48
Figure 72 - Creating Sterilizable Tag Mode .................................................................... 49
Figure 73 - Assigning Tags to a Mode ............................................................................ 49
Figure 74 - Sterilizable Tag Installation ........................................................................... 50
Figure 75 - Infopoint Login .............................................................................................. 52
Figure 76 - Infopoint Main Page ...................................................................................... 53
Figure 77 - Assets Tab .................................................................................................... 53
Figure 78 - Manage Assets ............................................................................................. 53
Figure 79 - Asset Information .......................................................................................... 54
Figure 80 - Tag MAC drop-down list ............................................................................... 54
Figure 81 - Manage Assets ............................................................................................. 57
Figure 82 - Accuracy Testing in Status Server ................................................................ 61
Figure 83 - Viewing Accuracy Test Results .................................................................... 61
Figure 84 - Download System Manager .......................................................................... 62
Figure 85 - System Manager Login ................................................................................. 62
Figure 86 - Asset Manager .............................................................................................. 64
Figure 87 - Asset Type properties ................................................................................... 64
Figure 88 - Asset Properties ........................................................................................... 65
Figure 89 - List of Tags ................................................................................................... 65
Figure 90 - Offline Asset Manager .................................................................................. 66
Figure 91 - New Asset Type dialog box .......................................................................... 66
Figure 92 - Offline Asset Manager
.................................................................................. 67
Figure 93 - Find Assets dialog box .................................................................................. 67
Figure 94- Awarepoint Bridge Web Interface .................................................................. 70
Figure 95 - Awarepoint Bridge Password Prompt Dialog Box ......................................... 70
Figure 96 - Awarepoint Bridge Statistics Page ................................................................ 71
Figure 97 - Tera Term Serial Port Setup ......................................................................... 72
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Installation Guide v2.3 – 5/10
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Installation Guide v2.3 – 5/10
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Introduction 1
1 Introduction
This system installation manual is for use by an Awarepoint employee or Awarepoint
trained service provider who intends to instal l the Awarepoint Real-time Awareness
Solution.
This document describes how to install the Awarepoint Real-time Awareness Solution.
This allows users to easily locate tagged equipment using any web browser (Internet
Explorer, Mozilla Firefox, etc.).
The Awarepoint Real-time Awareness Solution is a suite of software and ha rdware that
can track the location, status and movement of Awarepoint tagged equipment and
people inside a facility. The system software consists of Awarepoint Appliance resident
software and various applications that are accessi bl e from any web browser. The
system hardware consists of an Awarepoint Appliance, Awarepoint Bridges,
Awarepoint Sensors, and Awarepoint Tags.
1.1 Awarepoint Information
Contact Awarepoint for further informati on.
Fax: (858) 535-1808
Toll-Free: 1-888-TAG-IT-NOW (888-824-4866)
www.awarepoint.com
Email Awarepoint:
support@awarepoint.com
1.1.1 Document Conventions
Button names will be bold.
Menu items will be in italics
Tabs will be in italics.
1.2 System Operation
The Awarepoint Real-time Awareness Solution consists of several components as
shown in the diagram below. The parts of the syst em that require installation include
Awarepoint Tags, Awarepoint Sensors, A warepoint Bridges, and the Awarepoint
Appliance. The Awarepoint Appliance cont ai ns all software necessary for system
operation.
Installation Guide v2.3 – 5/10
Confidential and Proprietary ©2010, Awarepoint Corporation
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