AVTECH RA32W-WS1-RAS User Manual

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Room Alert

Monitoring Real-Time Temperature, Humidity, Power & More

with Logging, Alerting & Wireless Sensor Monitoring!

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User’s Guide &

Reference Manual

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All Rights Reserved. No part of this book may be used or reproduced for commercial bene t in any form or by any means, or stored in a database or retrieval system, without prior written permission of AVTECH Software Inc., except in the case of brief quotations embodied in articles and reviews. Making copies of any part of this book for any purpose other than your individual use is a violation of United States copyright laws and international treaty provisions. For information or additional copies, contact AVTECH Software Inc., as directed below. Printed in the United States of America.

Warning and Disclaimer

This publication is shipped as is, without warranty of any kind, either express or implied. While every precaution has been taken in the preparation of this publication, the publisher and authors assume no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information or instructions contained herein. It is further stated

that the publisher and authors are not responsible for any damage or loss to your data or equipment that may result directly or

indirectly from your use of this publication and the related hardware & software. Nothing on the AVTECH Resource CD or documentation shall be construed as conferring any license under any of the AVTECH Software (AVTECH) or any third party’s intellectual property rights, whether by estoppel, implication, or otherwise.

Trademark Acknowledgements

AVTECH, the AVTECH Logo, AVTECH Software, the AVTECH System Manager Character, AVTECH.com, AVTECHSoftware. com, Environment Alarm, ‘Environment Monitoring Made Easy!’, EnvironmentMonitor.com, ‘IT Environment Monitoring Made Easy!’, Mini UPS, MUPS, ‘Network-Wide Monitoring Made Easy!’, Device Discovery, Device ManageR, ‘Protect Your IT Environment... Don’t Wait Until It’s Too Late!’, Room Alert , Room Alert PLUS, Room Alert Relay, Room Alert RPC, Room Alert Signal Tower, RoomAlert.com, Signal Tower, ‘System Monitoring Made Easy!’, TemPageR, TemPageR.com and ‘Temperature Monitoring Made Easy!’, Wireless Sensor Hub, WiSH, Wireless Sensor Hub & Powered Relay, WiSPR, are trademarks or registered trademarks of AVTECH Software Inc. Any other trademarks, product or company names mentioned herein are the property of their respective owners and used strictly for the purpose of identifying compatibility. AVTECH Software Inc. cannot attest to the accuracy of any other organization’s ownership claim to a trademark and use of any trademark

in this publication should not be regarded as affecting the validity of any trademark or service mark.

Special Thanks

We would like to recognize  eld test participants, our inhouse sales and support staff, and the entire software & hardware

development teams for their contributions and assistance in completing this manual.

Sales, Support & Contact Information

To receive further information or assistance regarding this publication, or any AVTECH product or service, please contact:

Headquarters AVTECH Software Inc. Email Sales@AVTECH.com 16 Cutler Street, Cutler Mill Support@AVTECH.com Warren, RI 02885-2761 USA Info@AVTECH.com

Phone 401.628.1600 Web AVTECH.com Sales 888.220.6700 EnvironmentMonitor.com

RoomAlert.com

Fax 401.628.1601 TemPageR.com

Room Alert 32W Table of Contents

Table Of Contents

Introduction....................................................................................................................1

What Room Alert 32W Is.........................................................................................................................1

Benets Of Using Room Alert 32W.........................................................................................................2

Installation......................................................................................................................3

Package Contents.....................................................................................................................................3

Room Alert 32W ID Box........................................................................................................................3

Step 1: Install The AVTECH Device ManageR......................................................................................5

Step 2: Install The Room Alert 32W ID Box.........................................................................................6

Step 3: Discovery And Network Settings - Device ManageR................................................................6

Static Only Networks.......................................................................................................................9

Step 4: Connect Included Sensors And Accessories..............................................................................11

Step 5: Check Room Alert 32W Firmware Version...............................................................................12

Conguration And Setup Screens..............................................................................13

Alert Methods........................................................................................................................................13

Email......................................................................................................................................................13

Initial Email Setup.........................................................................................................................14

Testing............................................................................................................................................14

Email-To-SMS.......................................................................................................................................15

SNMP.....................................................................................................................................................15

SNMP Queries (SNMP Get)..........................................................................................................16

SNMP Traps...................................................................................................................................16

Monitoring With Device ManageR........................................................................................................16

Alert Thresholds.....................................................................................................................................17

Internal Temperature Sensor & Humidity Sensors.................................................................................17

Internal Power Sensor............................................................................................................................18

Digital Sensors.......................................................................................................................................18

Switch Sensors.......................................................................................................................................19

Wireless Sensor Hubs.............................................................................................................................19

Analog Sensors.......................................................................................................................................21

Relay Outputs.........................................................................................................................................21

Signal Towers.........................................................................................................................................22

External Sensor Options.............................................................................................23

Digital Temperature Sensor...................................................................................................................23

Digital Outdoor Temperature Sensor.....................................................................................................23

Digital Fluid Temperature Sensor..........................................................................................................23

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Room Alert 32W Table of Contents

. Digital Temperature & Humidity Sensor...............................................................................................23

Power Sensor.........................................................................................................................................23

Mini UPS & Power Sensor.....................................................................................................................24

Flood Sensor w/8´ Cable........................................................................................................................24

Flood Sensor w/24´ Cable......................................................................................................................24

Flood Sensor (Spot)...............................................................................................................................24

Smoke Sensor w/Escape Light...............................................................................................................24

Motion Sensor........................................................................................................................................24

Room Entry Sensor................................................................................................................................24

Sound, Light & Entry Sensor.................................................................................................................25

Panic Button 1........................................................................................................................................25

Panic Button 2........................................................................................................................................25

Powered Wireless Sensor Hub (P-WiSH)..............................................................................................25

Wireless Sensor Hub & Powered Relay (WiSPR).................................................................................25

Dry Contacts.........................................................................................................................................25

Additional Screens And Interfaces.............................................................................26

Network..................................................................................................................................................26

Security...................................................................................................................................................26

Advanced................................................................................................................................................27

Using Trace Outputs..............................................................................................................................28

Help........................................................................................................................................................28

About.....................................................................................................................................................29

Web Interface.........................................................................................................................................30

Advanced Topics..........................................................................................................32

Upgrading Firmware..............................................................................................................................32

Reset Factory Default............................................................................................................................32

Unit Accessible Although Not Discoverable.........................................................................................33

Performing Firmware Recovery.............................................................................................................33

AVTECH Software Inc. i

Introduction Room Alert 32W

Introduction

What Room Alert 32W Is

Room Alert 32W is the AVTECH Software (AVTECH) solution for ‘Monitoring Real-Time Temperature, Humidity, Power & More with Logging, Alerting, Automatic Actions & Wireless Sensor Monitoring!’

It is designed specically to monitor almost 100 digital, switch and low voltage sensors that can be distributed throughout a room, department or building. Room Alert 32W includes built-in sensors for digital temperature, digital humidity and power with additional external sensors (in the base package) for room entry and digital temperature. External ports are built-in for direct connection of 8 digital sensors, 16 switch sensors, 2 external Relay Switches or Light Towers, 2 internal relay outputs, and 2

0-5VDC analog inputs. Wireless sensor monitoring allows the Room Alert 32W to monitor AVTECH’s

Wireless Sensor Hubs (WiSH) and Wireless Sensor Hub & Powered Relays (WiSPR) via a secure private protocol. A WiSH Sensor is provided with the Room Alert 32W and includes a built-in digital temperature sensor, 2 digital sensor ports and 1 switch sensor port. Note that Room Alert 32W is NOT wireless and attaches directly to the network via Ethernet to provide complete security. It can monitor up to a total of 15 WiSH and/or WiSPRs.

Room Alert 32W monitors in real-time and allows alert notications to be sent via email and email-toSMS to devices like computers, phones, pagers and PDAs. Users can set up thresholds for temperature and humidity that are rising or falling and be assured continued operation even during a power outage with Room Alert 32W’s built-in Uninterruptible Power Supply (UPS). Status of internal and attached sensors for power, ood, smoke, air ow, room entry and more, is viewed in real-time through Room Alert 32W’s web interface and your favorite web browser.

Room Alert 32W is designed to work easily with AVTECH’s Device ManageR (included) software, which will signicantly enhance the alert notication capabilities to allow notication to individuals, groups, hierarchies, different people for different sensors/locations, and different people for different times of the day, etc. With Device ManageR, alert notication methods can be expanded to include email, email-toSMS, modem dialout and much more. Additional functionality is available via plugins to shutdown servers, dial out alert with voice or GSM, and more when issues or events occur across the network.

AVTECH’s Device ManageR software is included FREE and is designed to set up, monitor and manage unlimited numbers of Room Alert and/or TemPageR units across your network. Device ManageR allows data logging, advanced alerting, graphing, pings, rmware updating and much more. Because each Room Alert 32W ID box is SNMP enabled, they can also be easily monitored via SNMP savvy

applications like OpenView, Tivoli, Unicenter, PageR Enterprise, Big Brother, What’s Up Gold, Nagios and others.

Room Alert 32W is a member of AVTECH’s Room Alert product line. There are several powerful Room Alert models designed to monitor IT environmental conditions in any type or size computer room, data center or other facility. All Room Alert models come with a license to run AVTECH’s Device ManageR software.

1 AVTECH Software Inc.

Room Alert 32W Introduction

To learn more about Device ManageR, Room Alert, TemPageR or any AVTECH product, please visit AVTECH’s primary websites at AVTECH.com, RoomAlert.com and TemPageR.com. To order AVTECH products, visit EnvironmentMonitor.com or call 888.220.6700 / 401.628.1600. AVTECH products are available direct, online and through your favorite reseller.

Benets Of Using Room Alert 32W

Know immediately when important or critical temperature and humidity changes and extremes occur within a computer room, data center or other facility, as well as power loss or other conditions that could lead to expensive down time, damaged equipment, lost worker productivity or denied server access. Provide early warnings, allowing staff and management to take actions that can avoid or minimize an event’s impact on servers, the network, users, insurance, the IT budget and the entire organization.

Give the IT staff and management ‘peace of mind’ by keeping them fully informed of critical IT environmental changes regardless of where they are, the time of day or day of the week. Temperature extremes place an enormous stress on computer hardware and are normally caused by failure of the main air conditioning system or a loss of power. Extremes for even a short time can create major problems.

Room Alert 32W provides dynamic, real-time temperature, humidity, power and room entry monitoring of the computer room, data center or other facility. Monitoring of wireless connected sensors is possible at locations up to 5,250 feet away (under perfect conditions) from the Room Alert 32W monitor. Monitoring of wired switch sensors is possible up to 900 feet away the from Room Alert 32W, a WiSH or WiSPR hub. Exact distance will vary.

Notication to an unlimited number of individuals or groups, at an unlimited number of temperature (between -67° to 257° F or -55° to 125° C) and humidity (between 0% to 100% relative humidity) thresholds (too high or too low), and by notication to each users’ device of choice, is possible when Room Alert 32W is used with the bundled Device ManageR software.

Room Alert 32W can log sensor data when used with Device ManageR for historical tracking or for identication of critical times where environment conditions have previously changed to cause problems. This can be useful for justication of new air conditioning equipment, modication of the data center layout or justifying changes like the location of primary servers or the data center itself.

Users interested in ‘security monitoring’ with network IP cameras should note that Device ManageR allows monitoring of all Axis IP cameras located anywhere network-wide. There is no requirement (limitation) to connect any camera directly to our hardware. Built-in motion sensors on Axis cameras can trigger alerts and Device ManageR can email the image snapshot to various staff members. Device ManageR can also email image snapshots from Axis cameras when other alerts have been detected such as high temperature, ooding, motion, re, room entry and more. Recipients can click on a link within the Device ManageR alert (if congured) to view live real-time video through the Axis camera. The combination is very powerful for security conscious organizations and just a sample of how Device ManageR extends the value of any Room Alert.

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Installation Room Alert 32W

Installation

The initial installation of the Room Alert 32W can be completed quickly and easily provided the instructions below are followed with detail and care. Before beginning, please lay out the contents of the Room Alert 32W package so that the components can all be located and accessed with ease.

NOTE: This manual describes how to properly install and use AVTECH’s Room Alert 32W IT & facilities environment monitor. Although this manual was written for the Room Alert 32W, it also applies to AVTECH’s non-wireless version the Room Alert 32E. If you have a Room Alert 32E please follow the instructions below and disregard reference to setting up wireless

components such as installing and con guring the external antenna, WiSHs, WiSPRs and more.

Package Contents

The main components included with the standard (default) Room Alert 32W package include:

• One (1) Room Alert 32W ID Box (with built-in temperature, humidity, main power, UPS & PoE)

• One (1) Ethernet Cable (10’ length, red)

• One (1) AVTECH 5v 1A Power Adapter (110-240v, 50-0Hz)

• One (1) Digital Temperature Sensor

• One (1) Room Entry Switch Sensor

• One (1) Powered Wireless Sensor Hub (P-WiSH)

• One (1) External Antenna w/13´ Cable & Magnetic Mount

• One (1)

• One (1) Set Of Four (4) Rack Mount Bolts & Cage Nuts (Square Plug Adapters)

• One (1) Package Of Literature & Additional Information

Room Alert 32W User’s Guide & Reference Manual

(you’re reading it now)

NOTE: Some of the components arriving with this package may be individually wrapped and contain additional supporting components. Please remember to keep these components together as they will be required for proper setup. If you received additional components (i.e. like additional sensors) that are not mentioned above, instructional material explaining the proper setup of that component should be included with it. If you cannot  nd the proper instructional materials, check the ‘Support’ and ‘Downloads’ sections of the AVTECH.com website for any appropriate installation or application note that will instruct you on the

proper installation and use of that component. Install those components after the Room Alert 32W setup is completed.

Room Alert 32W ID Box

The graphics below identify the primary components of the Room Alert 32W ID box that are visible on the front and rear panels. Descriptions are provided for the identi cation of key items.

Front View (shown here without rack mounting brackets)

A B C D E F G

Built-In UPS Power Indicator — This LED indicates the current status of power and the built-in

Uninterruptible Power Supply (UPS) of the Room Alert 32W monitor. If this LED is illuminated red, this indicates that the Room Alert 32W monitor is running on internal battery backup power. If illuminated green, this indicates that the Room Alert 32W monitor is running on main or PoE power.

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Room Alert 32W Installation

Network Port — Attach the Room Alert 32W unit to the network by plugging the Ethernet cable

into this RJ-45 port and then connecting the other end to the network. The left LED below the ‘Network’ port indicates Link status and should light up and remain a solid green or orange color. The right LED below the ‘Network’ port indicates Activity status and should blink with network activity on the port. The color of this LED can be green or orange as well. When the device reboots, the Link LED will turn on and off several times. If the Link LED remains unlit and the Activity LED is blinking orange, please refer to the ‘Performing Firmware Recovery’ section of the ‘Advanced Topics’ chapter and follow the instructions there.

External Environment Sensor Channels (digital sensor channels) — Sensors such as AVTECH’s

Digital Temperature Sensor, Digital Outdoor Temperature Sensor, Digital Fluid Temperature Sensor and Digital Temperature/Humidity Sensor can be connected to these RJ-11 ports.

Wireless Sensor Hub Signal Strength Indicator — These three LEDs indicate the signal

strength of the last WiSH or WiSPR Sensor to communicate with the Room Alert 32W unit. Signal strength will be indicated by the number of illuminated LEDs. A single lit LED indicates a low signal strength while three lit LEDs indicates a high signal strength. If low signal strength is indicated for a speci c WiSH or WiSPR Sensor, then that sensor should be repositioned or

moved to a better location for improved reliability.

PoE, WLAN & GSM Indicators — These three LEDs indicate the current status of Room Alert

32W’s built-in PoE, WLAN and/or GSM modem (coming in future models). If the LED is green,

then the corresponding feature is functioning and in use.

Digital, Switch & Wireless Alarm Indicators — These three LEDs indicate the current alarm

status of sensors connected to each of these three corresponding types of sensor ports or channels.

If the LED is green, then there are currently no sensors in an alarm state for that type of sensor. If the LED is red, then one or more sensors of that type are in an alarm state and the web interface for Room Alert 32W should be reviewed for more insight as to speci c alarm conditions.

Signal Tower / Relay Switch Contact Sets — Connect up to two External Light Towers and/or

Relay Switches. Light Tower’s allow for visual and audible alerting when issues or events occur across the network. AVTECH’s Relay Switch allows external devices to be turned on/off in response to alarm conditions, and is useful for connecting the Room Alert 32W to other devices such as alarm panels, security systems, pumps, fans, lights and more.

Back View (shown here without rack mounting brackets)

H I J K L M N

Relay Output — Connect up to two low voltage devices to be turned on/off by the Room Alert

32W as a response to an alarm condition, interactively through Device ManageR, or manually through the Room Alert 32W’s web browser interface.

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Installation Room Alert 32W

0-5V Analog Sensor Input — Connect up to two 0-5VDC analog sensor inputs to the set of

sensor contacts for monitoring by Room Alert 32W. Any 0-5V analog sensor device that outputs a DC voltage of 0-5V can be connected to these sensor contacts.

Antenna RPSMA Connector — Connect the provided wireless antenna to this connector. This

antenna provides enhanced communication with WiSH and WiSPR Sensors. Mounting the antenna so it has a direct line of sight to WiSH and/or WiSPR Sensors will provide the best results.

NOTE: Please see the ‘WiSH Sensor Best Practices’ Application Note for suggestions on antenna and WiSH placement.

Switch Sensor Contact Sets — Connect any AVTECH switch-based environment sensor to a

set of sensor contacts for monitoring by the Room Alert 32W unit. Any switch sensor device with a set of voltage-free dry contacts can be attached to a set of sensor contacts. AVTECH offers switch sensors for monitoring all primary environment conditions. Third party switch sensors can

also be used to monitor for unique applications or special conditions.

Reset Button — Press this button to reboot the Room Alert 32W unit. If the button is pressed

and held for 10 seconds or more, the unit will reset to the factory default settings and reboot.

NOTE: Resetting the Room Alert unit to factory default settings will lose all custom settings previously congured.

Main Power Port — Connect the ‘AVTECH 5v 1A Power Adapter’ to this port to power the

Room Alert 32W unit. Do not use any other power adapter with Room Alert 32W or it could damage the unit and void the warranty.

On/Off Button — Use this button to turn the Room Alert 32W unit on/off.

IMPORTANT NOTE: DO NOT CONNECT POWER to the Room Alert 32W monitor during the initial setup UNTIL AFTER you have connected it to your network as described above or it will cause problems automatically assigning the initial IP address. More on initial setup is explained in the next section.

Step 1: Install AVTECH Device ManageR

Before you can start taking advantage of the monitoring capabilities of your new Room Alert 32W, you will need to discover it on the network. To accomplish this, AVTECH includes Device ManageR with your purchase. Device ManageR runs on a Windows platform and can be accessed from anywhere on

the network or across the internet via a web browser.

Device ManageR is used to initially discover the Room Alert 32W monitor, after it is connected to your network. Device ManageR can then be used as a central management console for monitoring an unlimited number of Room Alert, TemPageR and Axis Camera devices across your network. It has many additional features and enhances the monitoring capacity of your Room Alert 32W with advanced alerting, logging, graphing and more. Optional Plugins are available for automatic corrective actions, reporting and more.

Device ManageR is included FREE with your purchase of any Room Alert or TemPageR monitor and can be accessed from the ‘Downloads’ section of the AVTECH.com website. Access to new and updated versions of Device ManageR are only available while annual ‘Maintenance Support & Update Service’ (MSUS) is active. Install Device ManageR now and we will come back to the discovery process in a later step.

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Room Alert 32W Installation

Step 2: Install The Room Alert 32W ID Box

The Room Alert 32W monitor must be connected in the following order for initial

conguration and discovery on the network to be successful. Locate the Ethernet cable included with your package and connect one end to the ‘Network’ port on the front of the Room Alert 32W unit. Connect the other end of the Ethernet cable to an open port on the hub, switch or router that will give the Room Alert 32W monitor access to your network.

If you are using the included Power Over Ethernet (PoE) capability of the Room Alert 32W to power this device, the Room Alert 32W unit should automatically turn on as soon as it is connected to a PoE enabled network connection.

If you are not using the built-in PoE capability then locate the ‘AVTECH 5V 1A Power Adapter’ and plug it into a surge protected power source.

NOTE: The Room Alert 32W monitor can be plugged into a UPS, however this will prevent the built-in power sensor from being

able to detect a main power failure and send an immediate alert when that occurs.

Then, attach the other end of the power adapter to the ‘Power’ port on the Room Alert 32W monitor only if the Room Alert 32W monitor is already connected to the network. Be sure to remove the sticker over the ‘Power’ port before attaching the ‘AVTECH 5V 1A Power Adapter’ to the Room Alert 32W monitor.

Once the network and power connections have been completed in that specic order, verify

that the LED located on the bottom-left side of the network jack lights up indicating power and network connectivity. If you are using the Room Alert 32W on a PoE enabled network connection then the PoE LED on the front of the unit should be lit.

NOTE: The Room Alert 32W monitor has a built-in battery backup system (i.e. UPS) that will keep the Room Alert 32W monitor powered long enough to send alert notications indicating power failure. To enable the battery backup feature, simply push in or depress the red button next to the power jack.

Step 3: Discovery And Network Settings - Device ManageR

Once the Room Alert 32W monitor has been properly installed according to Step 2 above, you can begin the discovery process. When using Device ManageR, the Room Alert 32W monitor should be discovered automatically and populate under the ‘Device Status’ tab on the left hand side of the web interface within 15 seconds. Automatic discovery is the default method of discovery for Device ManageR and is accomplished using a UDP broadcast over port 30718.

The Room Alert 32W monitor is set to obtain an IP address automatically using DHCP. If you do not have DHCP on your network, please go ahead to the ‘Static-Only Networks’ section below. If the Room Alert

AVTECH Software Inc. 

Installation Room Alert 32W

32W name is displayed as (Unknown) and the IP address is on the 169.254.x.x range, or if the Room Alert 32W is not found, see the ‘Device Not Found Or Invalid IP Address’ subsection below before continuing.

Once the Room Alert 32W monitor is listed or displayed in the ‘Device Status’ section, further actions can be performed after selecting the desired device. These actions can be performed via the links displayed below the device name in the ‘Device Status’ section or by the matching ‘Actions’ buttons displayed to the right of the Room Alert 32W details, on the ‘Sensor Display’ tab. Selecting more than one unit by holding down the CTRL key while selecting devices will allow you to view multiple devices

at the same time and perform actions on the group of selected devices.

The ‘Set IP Address’ feature is used to con gure a static IP address, Gateway IP address,

Subnet Mask, DNS server IP Address or to set the Room Alert 32W to obtain IP settings automatically via DHCP. Click the ‘Set IP Address’ and ‘Use DHCP’ check boxes to con gure the unit and obtain an IP address automatically. To assign static IP settings, enter the valid IP settings for your network in the ‘IP Address’, ‘Gateway IP Address’, ‘Subnet Mask’ and ‘DNS Server IP Address’. Once you have the settings con gured as desired, click the ‘Update IP Settings...’ button. You will see a con rmation window explaining that the unit is rebooting and the updates will be applied.

The ‘Open Web’ feature allows you to quickly navigate to the ‘Status’ page on the default web browser of the selected Room Alert 32W monitor by clicking the link or button. The ‘Status’ screen shows the current sensor data and alarm status of each sensor.

The ‘Open Settings’ feature opens the default web browser and displays the ‘Settings’ screen for the Room Alert 32W web interface. The ‘Settings’ screen allows con guration for alerts, email, SNMP and other settings. The Room Alert 32W is a standalone device that does not require any additional software or equipment to function. However, you can optionally con gure Email Noti cations and Actions from Device ManageR which offers important advantages in  exibility and control over alerting which will signi cantly increase the monitoring power of your Room Alert 32W.

7 AVTECH Software Inc.

Room Alert 32W Installation

NOTE: The Room Alert 32W does not ship with a username or password assigned so you should be able to access the

‘Settings’ screen by leaving the username and password  elds blank and clicking the ‘OK’ button.

The ‘Update Firmware’ feature is used to initiate the  rmware upgrade process using Device ManageR. Please see the ‘Upgrading Firmware’ section of the ‘Advanced Topics’ chapter for important instructions on the  rmware update procedure.

The ‘Reset High/Low’ feature is used to clear the current High and

Low historical values for the sensors on the ‘Status’ page of the Room Alert 32W monitor. These values are normally stored until the unit reboots, at which time they reset automatically. You can manually reset them if you wish by clicking the ‘Reset High/Low’ link or button.

The ‘Advanced’ feature is used to perform additional functions which are accessible

via a menu once you click the link or button.

The ‘Export Log Data To CSV’ button allows you

to export the logged data from the Device ManageR

database to comma-delimited CSV format. You can select from a list of monitors to export data for a single monitor or you can export the logged data for all devices. You can export all of the logged data by selecting the ‘All Log Data’ radio button and you also have the option of specifying a date range to export from by selecting the ‘Date Range’ radio button. When selecting the date range, simply click the calendar button next to the ‘Start:’ header to specify the start date and time and the accompanying calendar button next to the ‘End:’ header to select the end date and time for the export.

The ‘Reset Log le Data’ button allows logged sensor data for

selected device (s) to be reset or deleted. The log le should be

periodically reset on a regular basis (perhaps monthly, quarterly or annually) to ensure smooth operation and performance of Device ManageR. We recommend that you save a copy of the logged data for your own records before resetting or deleting the logged data. Use the ‘Export Log Data To CSV’ feature to save a copy of the logged data. You can reset the log le data on all devices by selecting the ‘All Devices’ radio button or you can specify a single device to clear log le data on by selecting the ‘Speci c Device’ radio button and selecting the desired monitor. In addition, you can reset all of the log le data for the device (s) or opt to delete only data from speci c date ranges. Click the ‘All Log Data’ radio button to clear all of the log data or the ‘Date Range’ radio button to specify a date range to delete from. When specifying a date range, click the calendar button next to the ‘Start:’ header to select a start date and time and then click the calendar button next to the ‘End:’ header to select an end date and time for the delete range. Click the ‘Reset Log le Data’ button to complete the log le reset process.

The ‘Sync Time On Selected Device’ instructs the Room Alert 32W to

synchronize with the time server speci ed in the ‘Time Server IP’  eld on the ‘Advanced’ tab of the ‘Settings’ page. The time displayed

AVTECH Software Inc. 8

Installation Room Alert 32W

on the Room Alert 32W ‘Status’ page and included in email alert notications can only be updated by linking with a network time server (NTP) on UDP port 123. If a time server is not available on your network and access to a time server on the internet is not possible, AVTECH has various help les available that explain how to congure a computer on the local network to act as a time server for other devices. Visit AVTECH’s Frequently Asked Questions (FAQs) at the ‘Support’ section of AVTECH.com

to learn more on this and other common questions and issues.

The ‘Block Device IP Address’ allows you to block the IP address assigned

to selected monitors from automatic discovery. If a monitor is blocked in error, it can always be unblocked by deleting its IP address from the ‘Blacklist’ list in the ‘Settings’ section of Device ManageR.

Static-Only Networks

If the network that the Room Alert 32W monitor will be connected to does not have DHCP enabled, the Room Alert 32W monitor will default to a 169.254.xxx.xxx IP address. Device ManageR may or may not be able to discover your unit when it has obtained a 169.254.xxx.xxx IP address, depending on various network conditions. Follow the steps below to assign an IP address to the Room Alert 32W monitor that will be appropriate for your network.

Click the ‘Advanced Discovery...’ button under the ‘Device Status’ section.

In the Advanced Discovery Options conguration window, click the ‘Set IP Via MAC

Address’ button.

Enter the MAC Address of the monitor in the ‘MAC Address:’ eld. Be sure to use all capital

letters. The MAC address for the Room Alert 32W is listed on the label attached to the bottom of the hardware unit. If assigning the monitor a static IP, enter the IP address in the ‘IP Address:’ eld. (You can mark the ‘Use DHCP:’ check box if you would like the monitor to obtain an IP address via DHCP instead).

NOTE: If the Room Alert 32W monitor is later relocated outside of the current subnet, you will need to reset the IP address in order to see and work with the Room Alert 32W monitor, at the new network location

If the Room Alert 32W monitor is still not discovered or the IP address is not updated, continue working through steps 4-6.

Locate a cross-over Ethernet cable, or spare hub or switch and connect it to the computer

being used. Connect the Room Alert 32W directly to the other end of the cross-over Ethernet cable or to the hub or switch.

Assign a static IP setting to the computer being used. Click the ‘Refresh’ button under the

5. ‘Device Status’ section to force a search by Device ManageR. If the Room Alert 32W is not discovered, be sure there are no applications on the computer being used that are blocking trafc sent to or from the Device ManageR software (i.e. software rewalls, anti-virus or other local security applications, etc).

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Room Alert 32W Installation

Repeat steps 1-3 above, entering a static IP address in step 3 that has the same rst three octets as

the static IP address assigned to the computer (i.e. IP address of computer: 192.168.2.3, IP address of Room Alert 32W: 192.168.2.4).

If the IP address of the Room Alert 32W monitor is still not discovered, continue with steps 7-9.

Assign static IP settings to the computer being used that match the IP address of the Room

Alert 32W unit (i.e. IP address of Room Alert 32W: 169.254.10.122, IP address of computer:

169.254.10.123).

Click the ‘Refresh’ button under the ‘Device Status’ section to force a search by Device ManageR

and select the Room Alert 32W monitor when discovered.

Click the ‘Set IP Address’ link displayed under the Room Alert 32W monitor and enter a valid

9. IP address for the location on the network where the Room Alert 32W monitor will be installed. If the IP address does not update, access the ‘Settings’ page of the unit by clicking the ‘Open Settings’ link displayed under the Room Alert 32W monitor and enter the desired IP settings on the ‘Network’ tab. After doing so, click the ‘Accept Changes’ button at the bottom of the page, then the ‘Save Settings’ button on the left menu. Allow the Room Alert 32W monitor to reboot and the updated IP settings to be applied. Then reattach your Room Alert 32W to the network.

NOTE: If the Room Alert 32W monitor is later relocated outside of the current subnet, you will need to reset the IP address on the unit in order to see and work with the Room Alert 32W monitor, at the new network location.

In the event that the Room Alert 32W is not discovered by Device ManageR, the network may be blocking UDP broadcast packets on port 30718. Even if the Room Alert 32W obtains a valid IP address, this can prevent the Room Alert 32W monitor from being discovered by Device ManageR. To resolve this issue, check the DHCP server for the MAC address listed on the label located on the bottom of the Room Alert 32W hardware. If you are able to locate the IP address or you know what range the unit has taken an IP address from, you can manually add the Room Alert 32W. To do so, follow the steps below.

Click the ‘Advanced Discovery...’ button under the ‘Device Status’ section.

In the conguration window that pops up, click the ‘Manually Add Device/s Via IP Address’

2. button.

In the next window, choose the appropriate radio button. Select ‘Single IP Address’ for an

individual device, then enter the IP address in the ‘IP Address:’ eld. Select the ‘Range Of IP Addresses’ radio button if you will be adding multiple devices or are adding an unknown IP address that you know is within the specied range. Enter the beginning IP address of the range in the ‘Start IP:’ eld and the ending IP address in the ‘End IP:’ eld.

Once you have the desired IP address settings entered, click the ‘Begin Scan’ button. Device

ManageR will begin scanning and attempt to discover any Room Alert, TemPageR or Axis camera unit within the congured range of IP addresses. When the scan is complete, Device ManageR will display a list of successfully discovered devices viewable in the ‘Device Status’ section. Click the ‘Close Window’ button to return to the Device ManageR web interface.

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Installation Room Alert 32W

NOTE: Manual discovery occurs over TCP port 30718. Please ensure this port is open and not blocked on your network.

If manual discovery is not possible or if there is not an entry in the DHCP server, follow the instructions listed under the ‘Static-Only Networks’ subsection above.

If the Room Alert 32W unit is discovered although has a 169.254.xxx.xxx IP address, the Room Alert 32W unit may not have been connected properly or DHCP assignment may currently be getting blocked. In either case, follow the instructions listed in the ‘Static-Only Networks’ subsection above.

NOTE: If the above instructions do not allow discovery of the Room Alert 32W monitor, please initiate a Live Chat technical support request on AVTECH.com or send an email support request to Support@AVTECH.com. There are some scenarios that will call for special procedures which cannot be accomplished with Device ManageR. In these unusual events, you will need the AVTECH Device Discovery Utility. This utility is also available from the ‘Downloads’ section of our website. In the unlikely event you  nd yourself in one of the following situations, the AVTECH Device Discovery Utility will be needed to resolve your issue. These situations would be a case where you cannot discover the Room Alert 32W with Device ManageR using either automatic or manual discovery, although you need to update the  rmware on the unit or the rare instance where you need to perform a  rmware recovery on your Room Alert 32W. For more information, please see the Advanced Topics section of this manual.

Step 4: Connect Included Sensors And Accessories

The graphics below identify the connection ports and channels of the Room Alert 32W ID monitor ID box

that are visible on the front and rear panels. Use these to connect the included sensors and accessories.

Digital Temperature Sensor — Connect the included AVTECH Digital

Temperature Sensor to one of the External Environment Sensor Channels shown above (A). The Digital Temperature Sensor provides a real-time digital temperature reading at the location of the temperature probe. Position the sensor in the desired location, running the sensor cable back to the Room Alert 32W ID box. DO NOT remove the red plastic cap from the tip of the sensor.

B C

Wireless Antenna — Connect the included Wireless Antenna to the Antenna RPSMA

Connector (B) to enhance communication between the Room Alert 32W and WiSH/WiSPR Sensors which can be located up to approximately 250´/350´

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Room Alert 32W Installation

away respectively. Gently twist on the connector end of the included external antenna cable and then position the antenna up to 13´ away from Room Alert 32W monitor. Attempt to position the antenna where it will have the most unobstructed signal access to the WiSH/WiSPR sensors located elsewhere at your facility.

Room Entry Sensor — Connect the AVTECH Room Entry Sensor to one of the

Switch Sensor Contact Sets 1-16 (C). Position the sensor in the desired location, typically the frame of a door or window.

Step 5: Check Room Alert 32W Firmware Version

Browse to the ‘Device Status’ section on the left side of the web interface for Device ManageR and locate your Room Alert 32W monitor. Select it and click the ‘open web’ link button. If your Room Alert 32W is not discovered due to blocked UDP broadcasts on your network, you can manually add the Room Alert 32W to the ‘Device Status’ section by its IP address using the ‘Advanced Discovery...’ button or simply type the IP address of the Room Alert 32W unit in the address bar of a web browser.

NOTE: If the ‘Status’ screen does not load sensor data, be sure that a proxy or Microsoft ISA (Internet Security and Acceleration) server is not blocking trafc to or from the Room Alert 32W monitor.

After the ‘Status’ screen has loaded and is fully displayed, click the ‘Room Alert 32W vX.X.X’ link in the top right hand corner. If the pop-up that loads says a more current version is available, then follow the instructions in the ‘Upgrading Firmware’ section of the ‘Advanced Topics’ chapter of this manual to properly download and install the latest version of the Room Alert 32W rmware. This is important because network security and performance requirements, as well as operating systems, change over time and make it necessary to periodically adjust rmware for access, performance and security.

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Con guration & Setup Screens Room Alert 32W

Con guration And Setup Screens

Alert Methods

The Room Alert 32W monitor can send alert noti cations via email and email-to-SMS using anonymous SMTP relay. The Room Alert 32W monitor is fully SNMP compliant and can send SNMP Traps and/or be accessed by any monitoring application that can issue a SNMP Get request.

Email alert noti cations are con gured in the Room Alert 32W web interface on the ‘Email’ tab of the ‘Settings’ screen. Email alert noti cations from the Room Alert 32W monitor are sent using anonymous SMTP relay. Be sure the mail server being used is con gured to allow this type of connection.

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Room Alert 32W Conguration And Setup Screens

Initial Email Setup

First, check the ‘Email Enabled’ checkbox and enter the domain name or IP address of the mail server being used in the ‘Mail Server’ eld on the ‘SMTP Email’ tab. Next, enter an email address in the ‘Return Address (From)’ eld for an account that resides on the mail server being used. If SMTP authentication is required, check the ‘Enable Authentication’ checkbox and enter a valid username and password for the mail server. Finally, enter the email addresses to be alerted when alarms occur in the ‘Email Addresses’ eld. If more than one email address is entered, use a comma (,) as the separator. Once all SMTP Email settings are congured, click the ‘Accept Changes’ button then ‘Save Settings’.

NOTE: If a domain name is entered in the ‘Mail Server Address’ eld, the Room Alert 32W unit must be assigned static IP settings and have a DNS server IP address set.

A number of optional settings are available that control how email is sent and displayed. The ‘Email Footer Enabled’ checkbox controls whether the email footer with AVTECH contact information is included in email messages, while the ‘Use SMS’ checkbox will send a shorter email with a reduced character count. Both of these options allow shorter email messages optimized for mobile devices. The ‘Display URL’ eld congures the link that is displayed in email messages. This defaults to the local IP address and port, although can be modied if desired.

Testing

A test email can be sent using the ‘Send Test Email’ button on the ‘SMTP Email’ tab. This button will automatically save any changes made to the ‘SMTP Email’ tab before sending a test email message. If the test email is not received, check with the mail server administrator in regards to the current

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Conguration & Setup Screens Room Alert 32W

SMTP relay settings. If anonymous SMTP relay messages are blocked, a mail server can usually be congured to allow anonymous SMTP relay messages from the IP address of the Room Alert 32W

monitor.

Email-To-SMS

Email alert notications can be sent via Short Message Service (SMS) to computers, mobile phones, alphanumeric pagers and PDAs using SMS text messaging in addition to regular email. This functionality is widely supported by current mobile device service providers and accomplished by sending email to an email address, formatted in a way dened by the service provider being used for the target mobile device.

For example, Verizon’s email address format for sending an email alert to a mobile device using SMS text messaging is ‘<10 digit mobile device number>@vtext.com’ with ‘<10 digit mobile device number>’ being replaced by the area code and phone number of the mobile device without dashes, spaces or a ‘1’ in front

of the area code.

If the specic format for your service provider is unknown, AVTECH provides a database in the ‘Support’ section of the AVTECH.com website that contains the email-to-SMS format for many available service providers. This is the largest database of this type on the web. However, if your service provider is not listed, please contact them by phone for the proper format and be sure that the mobile device being used has text messaging capability enabled. If you learn of a new or changed format, please email this with your contact information to Support@AVTECH.com so we may conrm it and post it online for the convenience of other users. Thank you in advance.

Popular Email-To-SMS Address Formats

Carrier: Address:

AT&T

Verizon PCS <10-digit-number>@vtext.com; <10-digit-number>@myvzw.com

T-Mobile <10-digit-number>@tmomail.net; <10-digit-number>@voicestream.net

Sprint PCS <10-digit-number>@messaging.sprintpcs.com

Unicel <10-digit-number>@utext.com

Orange <10-digit-number>@orange.net

<10-digit-number>@mms.att.net; <10-digit-number>@txt.att.net; <10-digit-number>@mobile.att.net

* Visit the Downloads Section of the AVTECH.com website for a more complete Email-To-SMS database.

SNMP

The Room Alert 32W monitor is fully SNMP compliant and can be monitored by applications capable of performing an SNMP Query or Get request. The Room Alert 32W monitor can also be congured to send SNMP Traps to as many as three separate IP addresses when thresholds are exceeded. If another application is used to monitor the Room Alert 32W monitor, be sure to obtain the MIB les for the Room Alert 32W from the ‘Downloads’ section of the AVTECH.com.

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Room Alert 32W Conguration And Setup Screens

SNMP Queries (SNMP Get)

SNMP Queries or Get requests are performed by a SNMP enabled software application to retrieve specic information from an SNMP compliant device on the network. The query or request will be sent to the IP address of the target Room Alert 32W monitor using a SNMP community name on UDP port 161. The SNMP community name in use for that device or network must match the name in the ‘SNMP Read Community Name’ eld on the ‘SNMP’ tab of the ‘Settings’ screen. If use of a third party application is desired, the SNMP protocol used must be version 1 and the MIB les for the Room Alert 32W monitor must be loaded properly in the software application in order to retrieve the SNMP MIB Objects that will return sensor data from the Room Alert 32W monitor to the monitoring software.

SNMP Traps

SNMP Traps are sent from an SNMP compliant device (i.e. Room Alert 32W) on the network and received by an SNMP enabled software application capable of receiving SNMP Traps. To congure the Room Alert 32W to send SNMP Traps to a specic IP address, enter the IP address in one of the three ‘SNMP Trap Recipient’ elds on the ‘SNMP’ tab. SNMP Traps sent from the Room Alert 32W monitor are sent using an SNMP community name of ‘public’. If use of a third party application is desired, be sure to load the Room Alert 32W MIB le or the information received in the SNMP Trap will not be translated.

Monitoring With Device ManageR

AVTECH’s Device ManageR is a software application that is included with your Room Alert 32W monitor. Designed to enhance the monitoring capacity of your Room Alert and/or TemPageR monitor(s). Device ManageR gives you an ‘at a glance’ view of an unlimited number of Room Alert and TemPageR monitors, as well as Axis cameras installed on your network. Device ManageR includes powerful features that allow for a much greater degree of exibility and control over when alert notications are sent and who receives them. These include: unlimited sending of customizable Alert and Alert Clear notications to individuals and

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Conguration & Setup Screens Room Alert 32W

groups, hierarchies, dependencies and scheduling. It also allows for Actions on Alert/Alert Clear conditions, can send web URL requests, screenshots from AXIS cameras and more. Additional features include logging data from your monitors to an embedded or external database, graphing this data over time, and the ability to export logged data in .csv format. All this is possible from a single installation of Device ManageR, with no rules and no agents. Device ManageR is a signicant component of the overall Room Alert 32W solution. It can be used as your primary monitoring tool or in conjunction with other monitoring applications.

Alert Thresholds

In order for alert notications to be sent via email or SNMP Trap, alert thresholds must be congured for the sensors attached to the Room Alert 32W. Alert thresholds are congured on the ‘Sensors’ and ‘WiSH’ tabs (use this for WiSPRs too) of the ‘Settings’ screens. Current sensor status will be displayed on the ‘Status’ screen of the Room Alert 32W web interface. The status icon displayed will be a gray circle ‘ ’ if a sensor is connected although an alert threshold is not set. If an alert threshold is set for a connected sensor and the sensor is not in an alarm state, the status icon displayed will be a green check ‘ ’. If the connected sensor is in an alarm state, the status icon displayed will be a red X ‘ ’.

Internal Temperature & Humidity Sensors

The internal temperature and humidity sensors are managed on the ‘Sensors’ tab. The eld below the ‘Internal Sensor Alarm Conguration’ label can be used to change the sensor label of the internal Temperature & Humidity Sensor. The high and low threshold values for both the temperature and humidity readings from the internal Temperature & Humidity Sensor are entered respectively in the ‘High’ and ‘Low’ columns. The proper temperature thresholds to enter will depend on the current temperature scale selected on the ‘Advanced’ tab. The humidity thresholds should be entered as a percentage of Relative Humidity (%RH). If the temperature or humidity reading from the internal Temperature & Humidity Sensor differs from a known temperature or humidity at that location, the readings from the internal Temperature & Humidity Sensor can be calibrated using the ‘Adjust’ eld. Humidity adjustments must be made as a percentage of Relative Humidity (%RH).

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Room Alert 32W Conguration And Setup Screens

Internal Power Sensor

The Internal Power Sensor will automatically trigger an alert when main power is lost. The Room Alert 32W has a built-in UPS and will remain on long enough to send alert notications if a main power failure should occur.

Digital Sensors

The alert thresholds for Digital Sensors are entered in the ‘Sensor # Alarm Conguration’ sections with ‘#’ representing the digital port number the sensor is connected to. The sensor label for that corresponding sensor can be updated in the eld below the ‘Sensor Label’. High and low thresholds for the temperature are entered in the ‘High’ and ‘Low’ columns. Temperature thresholds must be entered in the temperature scale (i.e. Fahrenheit or Celsius) selected on the ‘Advanced’ tab. If the sensor readings differ from a known temperature at the sensor location, the display value can be calibrated using the ‘Adjust’ column.

Digital sensors provide real-time variable status values that can be used to obtain a more denitive understanding of a current sensor’s status, allowing products like Device ManageR and other monitoring software to monitor at multiple thresholds and be logged for historical reference. These values are included within alert messages for a clearer understanding by recipients and used for trending or manipulation into graphs or charts via other applications. These sensors attach to various AVTECH hardware to the External Environment Sensor Channels via an RJ-11 connection. Current sensors providing real-time values include the Digital Temperature Sensor, Digital Outdoor Temperature Sensor, Digital Fluid Temperature Sensor and Digital Temperature & Humidity Sensor.

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Conguration & Setup Screens Room Alert 32W

Switch Sensors

Switch sensor alert thresholds (i.e. open or closed) are set on the ‘Sensors’ tab. The appropriate sensor number to congure will be determined by the numbered set of sensor contacts on the back of the Room Alert 32W unit that the corresponding sensor is connected to. The circuit or sensor state selected in the ‘Alarm On’ dropdown menu should be the circuit state that you want alert notications to be sent at (i.e. opposite of the normal state). To determine the proper sensor state, connect the sensor to the Room Alert 32W monitor and determine the current circuit state displayed on the ‘Status’ screen for that sensor. Enter the opposite sensor state in the ‘Alarm On’ drop-down menu for that sensor. If there is no sensor connected to a specic sensor channel, choose ‘Disabled’ from the ‘Alarm On’ drop-down menu to avoid confusion or false alerts.

Switch sensors provide real-time status information showing whether a sensor is ‘in’ or ‘out’ of an alert state. These sensors have an internal switch that is monitored to see if the switch is open/closed, on/off, make/ break, etc. Sensor status can be logged for historical reference although this type of sensor does not allow

threshold monitoring like digital sensors. Users can still turn the logged status information into graphs or

charts via other applications. The most important historical benet when tracking switch sensors is knowing what percentage of time a sensor is in or out of an alert state, as well as what part of the day or year the alert conditions are most often experienced. The most popular switch sensors from AVTECH are presented in the following External Sensor Options section. Additional sensors can be found online at AVTECH.com.

Wireless Sensor Hubs (WiSH & WiSPR)

The WiSH and WiSPR Sensors have a built-in Digital Temperature Sensor, two External Environment Sensor Channels and one set of Switch Sensor Contacts. The sensor label for a WiSH or WiSPR Sensor is modied using the ‘Sensor Label’ eld. The internal Digital Temperature Sensor alert thresholds are

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Room Alert 32W Conguration And Setup Screens

modied in the ‘Internal Sensor Alarm Conguration’ box, in the ‘Temperature’ eld using the ‘High’ and ‘Low’ columns. The temperature scale used for alert thresholds must match the temperature scale (i.e. Fahrenheit or Celsius) selected on the ‘Advanced’ tab. If the reading received from the internal Digital Temperature Sensor is different from a known temperature at the sensor location, the displayed reading can be calibrated using the ‘Adjust’ column. Setup for sensors connected to the Environment Sensor Channels (digital sensor ports) and Switch Sensor Contacts Sets is described in the appropriate sections above.

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Conguration & Setup Screens Room Alert 32W

Analog Sensors (0-5V)

The Analog Sensor Inputs are designed to interface with sensors that output a DC voltage from 0-5V that is proportional to the current sensor reading. There are third-party sensors available to monitor extreme lows or extreme highs for temperature, air ow volume, uid ow rate, air or uid pressure, weight, complex gases and more.

Analog Sensor Inputs are congured on the ‘Sensors’ tab of the ‘Settings’ page. The sensor label can be modied for each Analog Sensor Input, and High/Low thresholds can be set to trigger alert notications.

Relay Outputs

Room Alert 32W has two built in relay outputs that can optionally be turned on or off in response to an alarm condition. Each Relay Output is congured on the ‘Relay Options’ tab of the ‘Settings’ screen. A unique sensor label can be congured for each relay, which could help to indicate what type of device the relay is connected to. Each Relay Output can also be individually congured to turn a device on or

off in response to alarms being triggered and alarms being cleared.

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Room Alert 32W Conguration And Setup Screens

Signal Towers

Room Alert 32W has two built-in signal tower outputs that can optionally allow each individual light or audio alert to turn on/off in response to an alarm condition. Each Signal Tower Output is congured on the ‘Alarm Options’ tab of the ‘Settings’ screen. A unique sensor label can be congured for each signal tower output, which can help indicate where the signal tower is currently installed. Each Signal Tower Output can be individually congured to turn on/off in response to alarms being triggered and alarms

being cleared.

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External Sensor Options Room Alert 32W

External Sensor Options

Digital Temperature Sensor (TMP-SDT-SEN)

The AVTECH Digital Temperature Sensor provides a real-time digital temperature reading at the location of the temperature probe. The temperature range is from

-67° to 257° Fahrenheit and/or -55% to 125° Celsius. Accuracy is within +/- 0.5 degrees. This is an instant ‘plug & play’ sensor that connects to one of the external environment sensor channels via an RJ-11 port.

Digital Outdoor Temperature Sensor (TMP-DOT-SEN)

The AVTECH Digital Outdoor Temperature Sensor allows real-time temperature values from -67 to 257 degrees Fahrenheit and/or -55 to 125 degrees Celsius. Accuracy is within + / - 0.5 degrees. The external silicon coating makes the Digital Outdoor Temperature Sensor resilient enough for temperature monitoring outdoors or in other harsh environments. This is an instant ‘plug & play’ sensor that connects to one of the external environment sensor channels via an RJ-11 port.

Digital Fluid Temperature Sensor (TMP-DFT-SEN)

The AVTECH Digital Fluid Temperature Sensor allows real-time temperature values from -67 to 257 degrees Fahrenheit and/or -55 to 125 degrees Celsius. Accuracy is within + / - 0.5 degrees. Its non-conductive casing makes it a perfect sensor for monitoring the temperature of  uids in extreme environments, walk-in coolers, lab refrigerators or freezers. This is an instant ‘plug & play’ sensor that connects to one of the external environment sensor channels via an RJ-11 port.

Digital Temperature & Humidity Sensor (RMA-DTH-SEN)

The AVTECH Digital Temperature & Humidity Sensor provides a real-time digital temperature and digital humidity reading at the location of the sensor probe. The temperature range is from -67° to 257° Fahrenheit and/or -55° to 125° Celsius. Accuracy is within +/- 0.5 degrees. The humidity range is from 0% to 100% percent Relative Humidity (%RH) with an accuracy within +/- 3.5%. This sensor will also provide the Heat Index or “Feels Like” temperature. This is an instant ‘plug & play’ sensor that connects to one of the external environment sensor channels via an RJ-11 port.

Power Sensor (RMA-PS1-SEN)

The AVTECH Power Sensor allows a real-time noti cation of main or UPS power status change (i.e. power going on or off). This is an instant ‘plug & play’ sensor that connects to one of the switch sensor contact sets via a low voltage 2-wire cable.

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Room Alert 32W External Sensor Options

Mini UPS & Power Sensor (RMA-MUPS-SEN)

The AVTECH Mini UPS & Power Sensor is a sensor/UPS combination that detects loss of main power while providing seamless battery backup power for approximately  fteen (15) minutes or more beyond loss of power. This is an instant ‘plug & play’ sensor that connects to one of the switch sensor contact sets via a low voltage 2-wire cable.

Flood Sensor w/8´ Flood Cable (RMA-F008-SEN)

The AVTECH Flood Sensor with 8´  ood sensor cable and allows real-time noti cation of  ood/water leakage wherever the attached sensor cable is located. Water can be detected anywhere along the orange cable. This is an instant ‘plug & play’ sensor that connects to one of the switch sensor contact sets via a low voltage 2-wire cable.

Flood Sensor w/24´ Flood Cable (RMA-F024-SEN)

The AVTECH Flood Sensor with 24´  ood sensor cable and allows real-time noti cation of  ood/water leakage wherever the attached sensor cable is located. Water can be detected anywhere along the orange cable. This is an instant ‘plug & play’ sensor that connects to one of the switch sensor contact sets via a low voltage 2-wire cable.

Flood Sensor (Spot) (RMA-FS2-SEN)

The AVTECH Flood Sensor allows real-time noti cation of  ood/water. It is powered by a 9v Alkaline battery (included) This is an instant ‘plug & play’ sensor that connects to one of the switch sensor contact sets via a low voltage 2-wire cable.

Smoke Sensor w/ Escape Light (RMA-SS1-SEN)

The AVTECH Smoke Sensor allows a real-time noti cation of the presence of smoke or  re. This is an instant ‘plug & play’ sensor that connects to one of the switch sensor contact sets via a low voltage 2-wire cable.

Motion Sensor (RMA-MOT2-SEN)

The AVTECH Motion Sensor allows a real-time noti cation of movement through a zone or across a path. This is an instant ‘plug & play’ sensor that connects to one of the switch sensor contact sets via a low voltage 2-wire cable.

Room Entry Sensor (RMA-RE1-SEN)

The AVTECH Room Entry Sensor allows a real-time noti cation of door or window status (i.e. door open or closed). This is an instant ‘plug & play’ sensor that connects to one of the switch sensor contact sets via a low voltage 2-wire cable.

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External Sensor Options Room Alert 32W

Sound, Light & Entry Sensor (RMA-SLE-SEN)

The AVTECH Sound, Light & Entry Sensor allows real-time monitoring for sound and light at the location of the sensor. Sound and light sensitivity can be adjusted. This sensor also includes a set of switch sensor contacts and an AVTECH Room Entry Sensor. Each

sensor can be monitored independently or an ‘any sensor’ contact set allows all sensors to be monitored as a ‘general alarm’ via a single cable. Any switch sensor can be attached to the switch sensor contacts. This is an instant ‘plug & play’ sensor that connects to one or

more of the switch sensor contact sets via a low voltage 2-wire cable.

Panic Button 1 (RMA-PB1-SEN)

The AVTECH Panic Button 1 (large palm or foot size) provides the ability to initiate a realtime noti cation to others via the push of a button. This is an instant ‘plug & play’ sensor that connects to one of the switch sensor contact sets via a low voltage 2-wire cable.

Panic Button 2 (RMA-PB2-SEN)

The AVTECH Panic Button 2 (medium palm size) provides the ability to initiate a realtime noti cation to others via the push of a button. This is an instant ‘plug & play’ sensor that connects to one of the switch sensor contact sets via a low voltage 2-wire cable.

Powered Wireless Sensor Hub (P-WiSH) (RMA-PWSH-HUB)

The AVTECH Powered Wireless Sensor Hub (P-WiSH) is used exclusively to transmit sensor data from internal and connected sensors back to the Room Alert 26W or 32W IT environment monitoring hardware unit. It can be located anywhere monitoring is desired up to almost 250’ (in the ideal environment) from the main unit without running cables.

Wireless Sensor Hub & Powered Relay (WiSPR) (RMA-WSPR-HUB)

The AVTECH Wireless Sensor Hub & Powered Relay (WiSPR) is a wireless hub that is used to relay sensor data between WiSH sensors and the Room Alert 26W or 32W IT environment monitoring hardware unit, allowing users to extend the length of their wireless monitoring. It can be located anywhere monitoring is desired up to almost 350’ (in the ideal environment) from the main unit without running cables.

NOTE: Visit AVTECH.com to learn more about these or other AVTECH manufactured sensors.

Dry Contacts

Any non-voltage, dry contact sensor can be connected to provide an immediate alert when the sensor or device changes status to go on/off, make/break, open/close. Connect these to one of the switch sensor contact sets via a low voltage 2-wire cable.

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Room Alert 32W Additional Screens And Interfaces

Additional Screens And Interfaces

Network

The ‘Network’ tab of the Room Alert 32W ‘Settings’ screen is used to update the network settings of the Room Alert 32W monitor. The network settings can also be updated using AVTECH’s Device ManageR software. To congure the Room Alert 32W monitor to obtain an IP address automatically using DHCP, select the ‘Obtain IP Address Automatically’ radio button and click ‘Accept Changes’ then the ‘Save Settings’ button. To congure the unit with a static IP address, select the ‘Use The Following IP Conguration’ radio button, enter the new static IP address, gateway IP address, DNS server IP address, and subnet mask in the appropriate elds. When nished, click the ‘Accept Changes’ button, then ‘Save Settings’.

NOTE: If conguring static IP settings on the Room Alert 32W monitor, be sure that the settings assigned are valid for the current location of the Room Alert 32W and that there are no other devices assigned to the same IP address. DO NOT set an IP address that is outside of your subnet or you may not be able to see or discover the Room Alert 32W unit. The ‘MTU Size’ allows conguration of the size of packets the unit transmits. This may be useful when connecting the unit to a managed switch. The ‘Auto Negotiate’ checkbox allows you to congure the unit with a hard coded speed or let it auto negotiate the network speed.

Security

The ‘Security’ tab of the Room Alert 32W ‘Settings’ screen is used to congure a username and password for entry to the Room Alert 32W ‘Settings’ screen. Be sure that the username and password entered contains only alphanumeric characters, special characters are not supported. Enter the password again in the second eld for verication and click the ‘Accept Change’ button, then ‘Save Settings’.

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Additional Screens And Interfaces Room Alert 32W

NOTE: The unit DOES NOT ship with a default password. On initial setup you will be able to click ‘OK’ without entering any

information. If the password is lost or forgotten, you can reset the unit to its default setting by using the reset button, located on the

back of the unit. Please see the ‘Reset Factory Default Settings’ in the ‘Advanced Topics’ section of this manual for more information. Resetting the unit will lose all conguration settings so consider this fully before completing the reset process.

Advanced

The ‘Advanced’ tab of the Room Alert 32W ‘Settings’ screen is used to congure the temperature scale (i.e. Fahrenheit or Celsius), time zone, time display, daylight savings time setting, time server IP address and trace conguration options. The temperature scale selected in the ‘Temperature Scale’ button will be the default temperature scale used when entering alert thresholds and displayed on the ‘Status’ screen. The ‘Time Server IP’ eld, if modied, must contain the IP address of an accessible NTP time server.

The ‘Refresh Rate (seconds)’ eld allows you to set the default rate at which the ‘Status’ page refreshes. The ‘HTTP Port’ eld allows you to congure a specic port for port-forwarding when viewing your Room Alert monitor externally across the network or internet.

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Room Alert 32W Additional Screens And Interfaces

Using Trace Output

Trace output is very useful for technical support troubleshooting the sending of SMTP email and other issues. The trace output will show the communication between Room Alert and the congured mail server to show what might be preventing email from being sent. It will also show other information including the current version number, IP address, MAC address, requests to the web pages and more.

To congure trace output in Room Alert, click ‘Settings’ and then ‘Advanced’. Select the ‘Enable Tracing’ checkbox and enter the desired port number in the ‘Trace Port’ eld. Save the settings by clicking the ‘Accept Changes’ button, then ‘Save Settings’. To view the trace output, click ‘Settings’ and then ‘Advanced’. Click ‘View Tracing Output’ to open a trace window. When the trace window loads, click ‘Connect’ to begin viewing the live trace output. Once trace is running, try to replicate any issues that are occurring so they are captured in the trace output. If having issues sending email, send a test email while viewing the trace output. Once the details for an issue or event are captured, copy and paste the trace output into a text editor to save the contents of the trace.

Help

The Room Alert 32W ‘Help’ screen provides links to online support and information resources for the Room Alert 32W as well as information regarding phone and email support. Directly below the ‘Room Alert 32W Help’ heading will be the current rmware version that is installed on the Room Alert 32W monitor and its release date. The link entitled ‘Click Here To Check For Updates’ can be used to check if the rmware version installed on the Room Alert 32W monitor is the most current (this requires internet access). The additional support information provided on this screen is presented in the order that it

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Additional Screens And Interfaces Room Alert 32W

should be followed in the event that you have a technical question regarding the Room Alert 32W or if you are experiencing a situation where technical assistance is desired.

About

The Room Alert 32W ‘About’ screen provides general links and contact information for AVTECH sales, support and websites. The  rmware version that is currently installed on the Room Alert 32W monitor will also be listed with the date released directly below. The link entitled ‘Click Here To Check For Updates’ can be used to check if the  rmware version installed on the Room Alert 32W monitor is the most current (this requires internet access).

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Room Alert 32W Additional Screens And Interfaces

Web Interface

The Room Alert 32W web interface can be used to view current sensor status on the Room Alert 32W monitor. The web interface is accessed by selecting the desired Room Alert 32W in the Device ManageR software and clicking the ‘Open Web’ button or by typing the IP address of the Room Alert 32W monitor in the location bar of a web browser, once it has been installed properly on your network.

NOTE: If the ‘Loading Sensor Data’ indicator remains on the page, be sure that you do not have a proxy or Microsoft ISA server soliciting trafc and requests from the Room Alert 32W monitor.

Directly below the Room Alert 32W menu bar, on the left, is the DHCP name, date and time display.

NOTE: If the date displayed is ‘2/14/3’, the Room Alert 32W is currently unable to connect to a time server. Please verify that the network has a connection to the internet and that NTP requests on UDP port 123 are not blocked. If the network does not have a connection to the internet or use of a local time server is desired, an IP address for a valid NTP time server can be entered in the ‘Time Server IP’ eld on the ‘Advanced’ tab of the ‘Settings’ screen.

To the right of the date and time is the Room Alert model name and rmware version number. This acts as a link that can be used to determine if the rmware version installed on the Room Alert 32W monitor is the most current version. An internet connection is required to complete the rmware version check. The rmware is always current at the time of shipment from AVTECH so there is seldom a need to upgrade rmware shortly after purchase of any Room Alert product. The exception would be those occasions where a new version of the rmware has just coincidentally been released. This will occur by chance to a very small percentage of AVTECH customers.

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Additional Screens And Interfaces Room Alert 32W

The next row contains a eld that can be used to modify the refresh interval of the ‘Status’ screen and a pair of radio buttons for toggling between Fahrenheit and Celsius temperature displays. By default, the refresh interval for the ‘Status’ screen is set to every 60 seconds. To temporarily change this refresh interval, enter a number of seconds in the ‘Update Every’ eld and commit the change by clicking outside of the eld. The default temperature scale displayed will correspond with the Fahrenheit or Celsius scale selected on the ‘Advanced’ tab of the ‘Settings’ screen.

Below these two rows is the sensor display area. The sections displayed from top to bottom are, ‘Internal Sensors’, ‘Digital Sensors’, ‘Switch Sensors’ and then ‘Wireless Sensors’. Next to the sensor block name will be text indicating the number of sensors currently connected. The display for each sensor within the sensor block will contain the corresponding sensor label for that sensor, as well as a status icon indicating the current alert status and then various other data. The status icon displayed will be a gray circle ‘ ’ if a sensor is connected although an alert threshold is not set. If an alert threshold is set for a connected sensor and the sensor is not in an alarm state, the status icon displayed will be a green check ‘

’. If the connected sensor is in an alarm state, the status icon displayed will be a red X ‘ ’.

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Room Alert 32W Advanced Topics

Advanced Topics

Upgrading Firmware

The Room Alert 32W rmware is upgraded using AVTECH’s Device ManageR software and the Room Alert 32W Firmware Update le accessible to licensed and currently supported customers via the

AVTECH.com ‘Downloads’ section. Before downloading the latest rmware update le for your Room

Alert 32W monitor, verify that you have the latest version of Device ManageR.

NOTE: When saving the Room Alert 32W Firmware Update le to the computer, it may be saved with either a ‘.zip’ or ‘.upd’. le extension. If the extension is ‘.zip’, DO NOT EXTRACT the Room Alert 32W Firmware Update le.

After verifying that you are running the most current version of Device ManageR and obtaining the latest version of rmware for your Room Alert 32W, be sure that you can access the unit using Device ManageR.

NOTE: Be sure that there are NO WEB BROWSERS accessing the Room Alert 32W monitor from anywhere on your network before uploading the rmware as this could cause the rmware update to be incomplete or become corrupted.

Save the rmware le in an easily accessible location on your system. Select the target Room Alert 32W monitor from the ‘Device Status’ section and then click the ‘Update Firmware’ button. Click the ‘Browse’ button and navigate to the location where the rmware update le was saved. Select the rmware update le and click the ‘Open’ button. The rmware le should now be displayed in the ‘Update Firmware’ dialog box. Click the ‘Update’ button to perform the rmware update.

Reset Factory Default Settings

There are two primary methods for returning a Room Alert monitor to the factory default settings. This can be useful if the unit is assigned invalid network settings and is no longer accessible or if the unit will be moved to a new location and will be recongured. If the unit is accessible on the network and the ‘Settings’ screen can be accessed, clicking the ‘Reset Defaults’ button on the left menu of the ‘Settings’ screen will restore the factory default settings to the monitor. If the unit is not accessible on the network, the reset button on the back of the monitor can be used to reset the factory default settings. With the unit connected to the network and powered on, press and hold the reset button approximately 5-10 seconds until the left LED over the network jack turns off then on again. Once the settings have been reset to default settings, the monitor will automatically reboot and attempt to obtain a new DHCP IP address.

There are some instances that will call for special procedures which might require the AVTECH Device Discovery Utility. This utility is available from the ‘Downloads’ section of AVTECH.com. In the unlikely event that you nd yourself in one of the following situations, the AVTECH Device Discovery Utility will be needed to resolve your issue. These situations include not being able to discover your monitor with Device ManageR using either automatic or manual discovery, when needing to update the rmware, or in the rare instance where you need to preform a rmware recovery on your Room Alert 32W.

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Advanced Topics Room Alert 32W

Unit Accessible Although Not Discoverable

In the event that the network blocks UDP broadcast packets on port 30718, AVTECH Device ManageR will not be able to locate the Room Alert 32W monitor even though it is accessible via a web browser. As long as the Room Alert 32W monitor can be accessed via a web browser, you should still be able to update the rmware on it. To do so, click the ‘Upgrade’ button in Device ManageR without any Room Alert monitor selected. Enter the IP address of the target Room Alert 32W monitor to be upgraded and click the ‘Ok’ button. Navigate to the location where the Room Alert 32W Firmware Update le was saved, select it and then click the ‘Upload’ button. A dialog will then load asking for conrmation of the rmware upload. Click ‘Ok’ to upload the Room Alert 32W Firmware Update le to the selected Room Alert 32W monitor.

Performing A Firmware Recovery

If the Room Alert 32W unit is not accessible on the network, the Link LED (left LED on the network adapter) is unlit and the Activity LED (right LED on the network adapter) is blinking orange, the Room Alert 32W monitor is currently requesting a rmware recovery. The AVTECH Device Discovery Utility is capable of performing a rmware recovery in the event that this occurs. To begin the rmware recovery process, please complete the following steps:

Install the AVTECH Device Discovery Utility on a computer with a single Ethernet adapter.

Download the most current version of the Room Alert 32W Firmware Update le from the

‘Downloads’ section of the AVTECH.com website.

Connect the Room Alert 32W monitor to this computer using a cross-over Ethernet cable and

then power on the Room Alert 32W monitor.

Assign a static IP address to the computer being used and close or disable all software rewalls,

anti-virus application and/or pop-up blockers.

Open the AVTECH Device Discovery Utility and press the reset button (the button next to power

5. port on back of the Room Alert 32W monitor).

A dialog will load explaining that a unit is requesting rmware recovery. Click ‘Ok’ and enter the

MAC address printed on the label on the underside of the Room Alert 32W monitor.

Follow the instructions that load to complete the rmware recovery process.

NOTE: If the Room Alert 32W monitor is found to be in need of a rmware recovery, please notify AVTECH Support by Live Chat or email for a quick consultation. This may save you valuable time and effort or help you to determine what caused the

situation so that it can be avoided in the future.

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