Avtech IC-AVM420U User guide

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DOME

IP CAMERA SERIES

OPERATION GUIDE

Please read instructions thoroughly before operation and retain it for future reference.

dome_ipcam_operation_V1.4

IMPORTANT SAFEGUARD

All lead-free products offered by the company comply with the requirements of the
European law on the Restriction of Hazardous Substances (RoHS) directive, which means
our manufacture processes and products are strictly “lead-free” and without the hazardous
substances cited in the directive.

The crossed-out wheeled bin mark symbolizes that within the European Union the product
must be collected separately at the product end-of-life. This applies to your product and

Federal Communications Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct the interference at
his own expense.

any peripherals marked with this symbol. Do not dispose of these products as unsorted
municipal waste. Contact your local dealer for procedures for recycling this equipment.

This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device mat not cause harmful interference, and

(2) This device must accept any interference received, including interference that may cause undesired

operation.

Trademark Acknowledgements

iPad® & iPhone® are the registered trademarks of Apple Inc.

Android™ is a trademark of Google Inc. Use of this trademark is subject to Google Permissions.

Microsoft®, Windows® & Internet Explorer® are registered trademarks of Microsoft Corporation in the United
States and/or other countries.

Disclaimer

We reserve the right to revise or remove any content in this manual at any time. We do not warrant or assume
any legal liability or responsibility for the accuracy, completeness, or usefulness of this manual. The content of
this manual is subject to change without notice.

This product doesn’t have a standby / off mode.

m503 / 521A / 526A / 428C / 428D / 328C / 328D / 303 (push) /511 / 516 / 411 / 311 / 311L / 542A / 542B / 542BH / 532 / 332 / n420 / 320 / 320la / 320L

MPEG4 Licensing

THIS PRODUCT IS LICENSED UNDER THE MPEG4 VISUAL PATENT PORTFOLIO LICENSE FOR THE
PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN
COMPLIANCE WITH THE MPEG4 VISUAL STANDARD (“MPEG-4 VIDEO”) AND/OR (ii) DECODING
MPEG4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY
MPEG LA TO PROVIDE MPEG4 VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY
OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL
AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE
HTTP://WWW.MPEGLA.COM.

GPL Licensing

This product contains codes which are developed by Third-Party-Companies and which

are subject to the GNU General Public License (“GPL”) or the GNU Lesser Public License
(“LGPL”).

The GPL Code used in this product is released without warranty and is subject to the

copyright of the corresponding author.

Further source codes which are subject to the GPL-licenses are available upon request.

We are pleased to provide our modifications to the Linux Kernel, as well as a few new

commands, and some tools to get you into the code. The codes are provided on the FTP
site, and please download them from the following site or you can refer to your distributor:

Model 1, 2 & 4: http://download.dvrtw.com.tw/GPL/IPCAM/A-Seriers/linux.tar.gz
Model 3: http://download.dvrtw.com.tw/GPL/IPCAM/F-Seriers/linux.tar.gz

TABLE OF CONTENTS

1. OVERVIEW ......................................................................................................................................... 1

1.1 Product Features ....................................................................................................................................... 1

1.2 Package Contents ..................................................................................................................................... 1

1.3 Connectors ................................................................................................................................................ 1

1.4 External Alarm Connection (For selected models only) ............................................................................ 1

1.5 Status Indicator (For selected models only) .............................................................................................. 2

1.6 Insert a Micro SD card (For selected models only) ................................................................................... 3

2. CAMERA ACCESS WITH INTERNET EXPLORER ............................................................................ 4

2.1 Camera Login ............................................................................................................................................ 4

2.2 Control Panel Overview ............................................................................................................................ 4

2.3 Digital PTZ (DPTZ) Operations ................................................................................................................. 7

2.4 Event Record Search & Playback ............................................................................................................. 9

3. CAMERA CONFIGURATIONS .......................................................................................................... 10

3.1 System configuration menu ..................................................................................................................... 10

3.2 Network ................................................................................................................................................... 12

3.2.1 Network .......................................................................................................................................................... 12

3.2.2 QoS ................................................................................................................................................................ 12

3.2.3 DDNS ............................................................................................................................................................. 12

3.2.4 SNTP .............................................................................................................................................................. 12

3.2.5 FTP ................................................................................................................................................................. 13

3.2.6 MAIL ............................................................................................................................................................... 13

3.2.7 SMS ................................................................................................................................................................ 14

3.2.8 Filter ............................................................................................................................................................... 15

3.2.9 UPnP / Bonjour ............................................................................................................................................... 15

3.2.10 RTP .............................................................................................................................................................. 16

3.2.11 SNMP (For selected models only) ................................................................................................................ 18

3.2.12 IEEE 802.1X (For selected models only) ..................................................................................................... 19

3.2.13 Network Share (For selected models only) .................................................................................................. 20

3.2.14 Network Failure Detection (For selected models only) ................................................................................ 20

3.3 Camera ................................................................................................................................................... 20

3.3.1 Camera (For selected models only) ............................................................................................................... 20

3.3.2 Preset (For selected models only) ................................................................................................................. 21

3.3.3 Video .............................................................................................................................................................. 21

3.3.4 ROI (For selected models only) ..................................................................................................................... 22

3.3.5 Color ............................................................................................................................................................... 23

3.3.6 Audio (For selected models only) ................................................................................................................... 23

3.3.7 Advanced ........................................................................................................................................................ 23

3.3.8 Privacy Mask (For selected models only) ...................................................................................................... 24

3.4 VA (For selected models only) ................................................................................................................. 25

3.4.1 TA ................................................................................................................................................................... 25

3.4.2 DIS ................................................................................................................................................................. 25

3.5 Record ..................................................................................................................................................... 25

3.5.1 Record ............................................................................................................................................................ 25

3.5.2 Record Timer .................................................................................................................................................. 25

3.6 Storage .................................................................................................................................................... 26

3.6.1 Memory .......................................................................................................................................................... 26

3.7 Trigger ..................................................................................................................................................... 26

3.7.1 Trigger ............................................................................................................................................................ 26

3.7.2 Push Video (For selected models only) ......................................................................................................... 28

3.7.3 Snapshot (For selected models only) ............................................................................................................ 29

3.8 General ................................................................................................................................................... 29

3.8.1 General ........................................................................................................................................................... 29

3.8.2 Time ................................................................................................................................................................ 30

3.8.3 Server Log ...................................................................................................................................................... 30

3.8.4 Online ............................................................................................................................................................. 31

3.8.5 Account ........................................................................................................................................................... 31

3.8.6 Google Maps .................................................................................................................................................. 32

3.8.7 Maintenance ................................................................................................................................................... 32

APPENDIX 1 PRODUCT SPECIFICATIONS ........................................................................................ 34

APPENDIX 2 BIT RATE TABLE FOR REFERENCE ............................................................................ 45

APPENDIX 3 POE CONNECTION ....................................................................................................... 47

APPENDIX 4 API ID APPLICATION FOR SMS MESSAGING .............................................................. 48

APPENDIX 5 Q&A ................................................................................................................................ 50

APPENDIX 6 RECORDING TIME TABLE ............................................................................................ 52

APPENDIX 7 MICRO SD CARD COMPATIBLE LIST ........................................................................... 53

APPENDIX 8 ENABLE PUSH VIDEO ................................................................................................... 54

A8.1 What’s Push Video ................................................................................................................................ 54

A8.2 Prerequisites ......................................................................................................................................... 54

A8.3 Enable Push Video ............................................................................................................................... 54

A8.3.1 From iOS devices ........................................................................................................................................ 54

A8.3.2 From Android Mobile Device ........................................................................................................................ 55

APPENDIX 9 PREREQUISITES FOR NETWORK SHARE .................................................................. 56

A9.1 Check PC IP Address ........................................................................................................................... 56



A9.2 Create "Administrator" Account ............................................................................................................. 56

A9.3 Share Folder ......................................................................................................................................... 57

1. OVERVIEW

1.1 Product Features

 1.3 / 2 Megapixel solution with HD 720p quality, allowing users to notice minor details more easily

 ONVIF standard supported to simplify system integration

 Remote Surveillance

--

Full compatibility on iPhone & iPad, and Internet Explorer® on Windows® operating system

 (For selected models only) 3-axis mechanism for flexible ceiling and wall-mount installation

 (For selected models only) POE (Power-over-Ethernet) support to eliminate the use of power cables and reduce

installation costs

 (For selected models only) External alarm I/O device connection

 (For selected models only) WDR to increase image recognizability in overexposure and dark areas

 (For selected models only) MicroSD card support for video storage

 (For selected models only) Vandal-resistant case

 (For selected model only) Push Video to send event notifications to iOS or Android devices immediately

to withstand attempts to open or damage the camera

1.2 Package Contents

□ IP camera □ Screws & Wall Plugs □ Quick Setup □ CD Manual

1.3 Connectors

Note: The connectors available depend on the model you have.

Ethernet: Connect a RJ45 network cable.

DC IN: Connect the regulated power supply.

RESET: With the power connected, press to reset all parameters, including the IP address to

factory default settings.

The camera will reboot after default reset. Please do not disconnect your camera

during the reset process.

Alarm in / Alarm out: For external alarm device connection, please refer to “1.4 External Alarm

Connection” at page 1.

Line in (Blue) / Line out (Green)

Support speaker and microphone connection.

1.4 External Alarm Connection (For selected models only)

Below is how to connect an external device to this series.

1

1.5 Status Indicator (For selected models only)

A

A

A

A

A

A

ICON

LAN connection status Internet connection status

System Status

During powering on

Reset default

Upgrade

Connection Status
LAN connected

LAN disconnected

Internet connected --

Internet disconnected --

3G Connection Error on

iPhone / iPad / Android Mobile Device

3G Connection Setting

Uncompleted

* LED blinking frequency -  LED on /  LED off

Blinking

Blinking

Blinking

lways on

(on 250 ms, off 250 ms) Always off



(on 250 ms, off 250 ms) Blinking (on 250 ms, off 250 ms)

 

lways on --

(on 100 ms, off 500 ms) --



Blinking



--

-- 

(on 5 sec, off 0.5 sec, on 0.5 sec, off 0.5 sec, on 5 sec)

lways on

lways on

(on 100 ms, off 500 ms)

Blinking

When the “privacy mode” (for selected models only) is on, the status indicators will blink as the following table

illustrates:

ICON

LAN connection status Internet connection status

System Status

During powering on

Reset default

Upgrade

Connection Status
LAN connected -- --

LAN disconnected

Internet connected -- --

Internet disconnected --

3G Connection Error on
iPhone / iPad / Android Mobile Device

3G Connection Setting
Uncompleted

* LED blinking frequency -  LED on /  LED off

Blinking



Blinking

 

Blinking



lways on

(on 250 ms, off 250 ms) Always off

(on 250 ms, off 250 ms) Blinking (on 250 ms, off 250 ms)

(on 100 ms, off 500 ms) --

Blinking

--

-- 

(on 5 sec, off 0.5 sec, on 0.5 sec, off 0.5 sec, on 5 sec)

(on 100 ms, off 500 ms)



lways on

Blinking

To know more about the privacy mode, please refer to 3.8.1 General at page 29.

2

1.6 Insert a Micro SD card (For selected models only)

For local video recording, a micro SD card slot can be found on the camera. The camera doesn’t support

hot-swapping. Please insert or remove the micro SD card with power disconnected. Please follow the directions

in the below graphic to insert Micro SD card properly:

Type 1

Type 2

Type 3

Type 4

Note: Before inserting a micro SD card, make sure you’ve copied all important data saved in the card (if

any) to other storage media, or all data will be removed after inserting it to the camera.

Note: For the compatible list of the micro SD card, please refer to “APPENDIX 7 MICRO SD CARD

COMPATIBLE LIST” at page 53.

3

2. CAMERA ACCESS WITH INTERNET EXPLORER

This network camera can be accessed via Microsoft® Internet Explorer® and iPhone / iPad / Android mobile devices

with our self-developed program “EagleEyes” installed depending on different using situations.

Note: For details about accessing network cameras via iPhone / iPad / Android mobile devices, please

refer to http://www.eagleeyescctv.com.

Before using the camera, make sure you have configured the network settings, and the network connection is fine.

For network configurations, please refer to:

 “ADVANCED NETWORK SETUP” downloadable from www.surveillance-download.com/user/m521.swf if your network

environment is not wireless.

2.1 Camera Login

Step1: Open your web browser, and key in http://ipaddress:portnum in the URL address box.

For example, for the IP address 60.121.46.236 and port No. 888, please key in ”http://60.121.46.236:888” into

the URL address box, and press “Enter”.

Step2: In the login page, key in the user name and password, and enter the security code from the image below if any.

Then, click “LOGIN”.

Step3: The wizard is then started.

‧ To skip the wizard and directly access the camera live view, click “Close”.

‧ To directly access the camera live view without starting the wizard for the login next time, check “Do not start wizard at login”.

Note: If you’re prompted to install “VLC player”, “Software” or “H264 Streaming Viewer”, please agree

to proceed the installation. Or, you might not be able to see the live view properly.

Step4: When the login is successful, the live view is shown.

2.2 Control Panel Overview

Note: The buttons available depend on the model number used and the user level used to log in.

 Type 1

4

 Type 2

For other buttons, please check the following table.

Function Icon User Level Description

Live

Backup

DPTZ

Config.

Arrow keys panel

Turbo*

--

Supervisor / Power User
/ Normal User / Guest

Supervisor / Power User

Supervisor / Power User
/ Normal User

Supervisor

Supervisor / Power User
/ Normal User

Supervisor / Power User
/ Normal User

Switch to the live view page.

Enter the event record list for video playback.

For details, please refer to “2.4 Event Record Search & Playback’ at page

8.

Switch to the DPTZ configuration page.

For details, please refer to “2.3 Digital PTZ (DPTZ) Operations” at page

7.

Switch to the system configuration page, and the functions available for
“Supervisor” and “Power User” are different.

For details, please refer to “3.1 System configuration menu” at page 10.

Click to move the camera lens up / up-left / down / up-right / left /
down-right / right / down-left.

Speed up one mouse-click from 1 to 10.

Note: When this function is enabled, the supported buttons will

turn to red.

Ex: If the value of the turbo step is set to 5, one mouse-click will function
as 5 mouse-clicks when you click the arrow keys.

To use this function, you need to set it in “General”  “General”.

Preset points* -- Supervisor / Power User

/ Normal User

Live player* -- Supervisor / Power User

/ Normal User / Guest

Media Type* --

Supervisor / Power User
/ Normal User / Guest

Quality -- Supervisor / Power User

/ Normal User

5

Click the numbering of the preset point you want to move the PTZ
camera to the selected preset point.

To set preset points, please refer to “3.3.2 Preset (For selected models
only)” at page 21.

Select the image player from the drop-down list:

 ActiveX
 QuickTime

QuickTime is Apple Inc.’s multimedia software. You need to have
QuickTime installed in your operating system before selecting “QuickTime”.
When it is selected, you will be promoted to enter the user name and
password to access the camera.

VLC



Select the image player from the drop-down list:

 H.264 / MPEG-4 / Motion JPEG
 QuickTime

QuickTime is Apple Inc.’s multimedia software. You need to have
QuickTime installed in your operating system before selecting “QuickTime”.
When it is selected, you will be promoted to enter the user name and
password to access the camera.

 VLC

Click & drag the slider to select the video quality:
Basic / Normal / High / Best.

Function Icon User Level Description

Video Profile* --

Video Resolution* --

Live View Size:

Supervisor / Power User
/ Normal User

Supervisor / Power User
/ Normal User

Supervisor / Power User
/ Normal User

Select the image resolution from the drop list:

 1920 x 1080  1280 x 720
 720 x 480  352 x 240

Select the image resolution from the drop list:

 SXGA (1280 x 1024)  HD720P (1280 x 720)
 VGA (640 x 480)  QVGA (320 x 240)

Full Screen

Double size

Normal Size

Fit to screen

Scale

Snapshot

Audio On / Off*

Microphone*

Manual Alarm
Out*

Focus Assist*

/

/

Click to display the image in full screen.

To exit the full screen mode, press “Esc” on your keyboard.

The QVGA resolution is resized to fit into the current live view size.

This icon appears only when the selected resolution is QVGA (320 x 240) or CIF
(352 x 240).

The current live view size is the same as the selected resolution.

The selected resolution is resized to fit into the current live view size.

This icon doesn’t work when the selected resolution is VGA or QVGA.

Click and hold the movable square on the left bottom corner of the live

Supervisor / Power User
/ Normal User

Supervisor / Power User
/ Normal User

view to move

This icon appears only when the selected resolution is larger than the current
live view size.

Click to take a snapshot of the current view on a new window. Right
click on the picture and re-save it to the location you want.

Click to switch the audio-in on / off.

Supervisor Click to switch the audio-out on / off.

Supervisor / Power User
/ Normal User

Click to force the connected alarm-out device to work. For example,
when your alarm device is a buzzer, click this button and your buzzer
will start to sound even if there’s no alarm event.

Click to help you determine whether the image clearness is adjusted
well when you're adjusting your camera focus. Two values will be
calculated and shown as “XX / YY”.

Supervisor / Power User
/ Normal User

 YY is the best focus value for your current camera view
 XX is your current focus value

When XX is closer to YY, the clearer and sharper images you’ll get for
your camera view.

Flip*

*Selected models only

Select “ON” to rotate the image 180° when necessary.

6

2.3 Digital PTZ (DPTZ) Operations

This series of camera has PTZ capability, i.e. digital PTZ (hereafter called “DPTZ”), for wide area monitoring.

STEP1: Click “DPTZ” to show the DPTZ control panel.

 Type1

FUNCTION ICON DESCRIPTION

Moving panel

Take snapshots

Zoom in / out /

Max. zoom in / out /

Normal Size

Scale

--

When is selected, the moving control panel will be shown to move the picture after zoom-in is
performed.

Click to take a snapshot of the current view on a new window. Right click on the picture and re-save it
to the location you want.

Click once to enlarge the picture by 1X, and click once to restore the zoom ratio by 1X.

Click
picture ratio to 1X.

The current live view size is the same as the selected resolution.

Click and hold the movable square on the left bottom corner of the live view to move

This icon appears only when the selected resolution is larger than the current live view size.

once to enlarge the picture to the max zoom ratio by 16X, and click once to restore the

7

 Type 2

FUNCTION ICON DESCRIPTION

Resolution

Take snapshots

Audio On / Off /

Alarm Out*

Microphone /

*Selected models only

--

Select the video resolution for the DPTZ function. Only “VGA” and “QVGA” are available.

Click to take a snapshot of the current view on a new window. Right click on the picture and re-save it to the
location you want.

Click to switch the audio-in on / off.

Click to force the connected alarm-out device to work. For example, when your alarm device is a buzzer, click
this button and your buzzer will start to sound even if there’s no alarm event.

Click to switch the audio-out on / off.

8

2.4 Event Record Search & Playback

Note: To save more recorded data, it’s recommended to use this camera with the compatible NVR.

Note: The events available depend on the model you have.

/

Previous / Next Hour

Fast Forward Increase the speed for fast forward. Click to get 2X, 4X, 8X & 16X speed forward eventually.

Fast Rewind Increase the speed for fast rewind. Click to get 2X, 4X, 8X & 16X speed rewind eventually.

Play

Pause

Stop

Step In the pause mode, click to get one frame forward.

Audio

Download

Click to jump to the next / previous time interval in an hour, for example, 11:00 ~ 12:00 or 14:00
~ 15:00, and start playing the earliest event video clip recorded during this whole hour.

Click to play the current video clip.

Click to pause the video playback.

Click to stop the video playback.

Click to mute the playback if necessary, and click again to restore.

This function is available only when a speaker is connected during recording.

Click to download the current video clip to the specified path in your PC.

The downloaded video can only be opened by our own video player. Please go to “General” → “Maintenance” to

download the video player, or get the player from the CD supplied with the sales package.

9

3. CAMERA CONFIGURATIONS

Users can further configure this network camera by accessing via Internet Explorer.

3.1 System configuration menu

Click “Config.” to enter the configuration page.

The functions are categorized into six menus: Network, Camera, VA, Record Timer, Storage, Trigger and

General.

 For details about “Network”, please refer to “3.2 Network” at page 12.

 For details about “Camera”, please refer to “3.3 Camera” at page 20

 For details about “VA”, please refer to “3.4 VA (For selected models only)” at page25.

 For details about “Record”, please refer to “3.5 Record” at page 25.

 For details about “Storage”, please refer to “3.6 Storage”’ at page 26.

 For details about “Trigger”, please refer to “3.7 Trigger” at page 26.

 For details about “General”, please refer to “3.8 General” at page 29.

Main Menu Sub-Menu Reference

Network Network Configure network settings.

QoS Limit the data flow for live streaming.

DDNS Enter DDNS information when the network type is PPPOE or DHCP.

SNTP Synchronize your camera time with the networked computer systems.

FTP

Mail Enter Email information for event notifications when “Email” is chosen in “Trigger” → “Trigger”.

SMS

Filter Choose to permit or block the IP address(es) which can access this camera.

UPnP

Bonjour

RTP

SNMP Configure SNMP to remotely manage network devices.

IEEE 802.1X*

Network Share*

Network Failure Detection*

Camera Camera

Preset* Set the preset points for the DPTZ function.

Video Adjust video-related settings in different video format.

ROI* Select a specific area to reinforce the image quality of that area.

Color Adjust the color performance.

Audio* Adjust the audio volume of the microphone and speaker.

Advanced Adjust the camera parameters if necessary.

VA* TA *

DIS*

Record Record Configure the record function.

Record Timer Schedule external alarm recording.

Storage Memory Check the current storage capacity and clear all recorded data when needed.

*For selected models only

Privacy Mask* Cover certain areas on the camera image.

Enter the FTP information for event notifications when “FTP” is chosen in “Trigger” →
“Trigger”.

Enter text messaging information for SMS notifications when “SMS” is chosen in “Trigger” →
“Trigger”.

*Suitable for Windows-based operating system.

Allow this camera to be detected among devices within the same network area for easy and
quick usage.

*Suitable for Apple Mac-based operating system.

Allow this camera to be detected among devices within the same network area for easy and
quick usage.

Set the parameters for video data transmission when you’re using multimedia other than web
browsers and Video Viewer for remote access.

The settings here enable the camera to access a network protected by 802.1X/EAPOL
(Extensible Authentication Protocol Over LAN).

Assign a location in the LAN environment to save the snapshot of events when “Network
Share” is chosen in “Trigger” → “Snapshot”.

Configure this camera to check the network connection of other device periodically, and send
notifications via Email or FTP for disconnection events.

1. Rename the camera.

2. Change the place where the camera name is shown on the screen.

This function should be used with the mini-guard control switch for alarm system integration.
For details, please check with your distributor or installer.

Enable this function to reduce blurring associated with the motion of a camera during
exposure.

10

Main Menu Sub-Menu Reference

1. Enable / disable motion, alarm and PIR detection.

Trigger Trigger

Push Video*

Snapshot*

General General

Time

Server Log

Online

Account

Google Maps

Maintenance

*Selected models only

2. Set the motion detection area.

3. Configure how the camera reacts for any event.

Configure to receive active alarm notifications within 5 seconds after event occurrence on
mobile devices.

Schedule the camera to take snapshots periodically or at a specific time, and send to E-Mail
and / or FTP for backup.

1. Select the language of the web browser.

2. Check the MAC address of the camera.

3. Lock camera access after the specified time.

4. Enable or disable LED status indication.

Set daylight saving time and the current time.

Check the system event logs.

Check the current online user(s).

1. Create a new user account with different access privilege.

2. Modify or delete an existing user account.

Allow you to know where the network camera is.

1. Check the current firmware version and upgrade your camera.

2. Copy system configurations.

3. Reboot the camera.

4. Download the video player to play the recorded data.

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3.2 Network

3.2.1 Network

You can set the network configuration of the network camera depending on your network type.

For details, please refer to “Advanced Network Setup” from www.surveillance-download.com/user/

m521.swf.

3.2.2 QoS

QoS, Quality of Service, is the ability to control the data flow for real-time streaming. This function is important if

your network bandwidth is insufficient and you have other devices to share the network bandwidth.

Check “QoS Enable”, and set the max. upload rate from 256 to 10240 kbps.

3.2.3 DDNS

Select “On” when the selected network type in “Network” is “PPPOE” or “DHCP”.

For details, please refer to “Advanced Network Setup” from www.surveillance-download.com/user/m521.swf.

3.2.4 SNTP

SNTP (Simple Network Time Protocol) is used to synchronize your camera time with the networked computer

systems.

Function Description

GMT Once users choose the time zone, the network camera will adjust the local area time of the system automatically.

NTP Server Simply use the default SNTP server (For example, tock.stdtime.gov.tw) or change to another server with which users are

familiar.

Sync. Period Select “Daily” to synchronize the camera time with the network time every day or “None” to turn off this function.

Sync Click and the network camera will synchronize the time with the network time.

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3.2.5 FTP

Enter the detailed FTP information and click “Save” to confirm. The information you set here will be applied
when “FTP” is selected in “Trigger” → “Trigger”.

3.2.6 MAIL

Enter the detailed e-mail information and click “Save” to confirm. The information you set here will be applied
when “Email” is selected in “Trigger” → “Trigger”.

Function Description

SMTP Server Enter the SMTP server address provided from your e-mail system supplier.

Port Enter the port number provided from your e-mail system supplier. If this column is left blank, the e-mail server will use

port 25 to send e-mails.

Mail From Enter the name of the sender.

SSL Encryption Select “Yes” if your e-mail server is using SSL encryption to protect your e-mail content from unauthorized access.

Verify Password Some mail servers are required to verify the password. Please enter the “user name” and “password”.

Subject Enter the subject of the notifying email you want to see when the camera is triggered.

E-Mail Address List Add the e-mail address(s) of the assigned recipient(s).

Test When all information is entered, click “Test Mail” to try if the receipt.

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3.2.7 SMS

Note: Before using this function, you need to apply an account and get an API ID from the mobile

messaging company, such as Clickatell and EVERY8D.For details, please refer to “APPENDIX 4
API ID APPLICATION FOR SMS MESSAGING” at page 48.

Enter the detailed information needed for text messaging, and click “Save” to confirm. The information you set
here will be applied when “SMS” is selected in “General” → "Trigger".

Function Description

System The text messaging service provider is Clickatell.

User name / Password Enter the account user name and password you created in Clickatell.

API ID Enter the API ID you applied from Clickatell.

Recipient Click “Add” to enter the phone number, including the country code, to receive the text

message. Five sets of phone numbers are allowed.

Transfer Interval Set the interval time in minutes between two-message sending.

The options are 0, 15, 30 & 60.

Reset Counter Click to restart the text messaging, and the SMS will be sent after the specified time interval

since you click this button.

Message Enter the text content (up to 70 characters) you want to send with the text message.

Test To know whether your SMS setting is correct, click this button to immediately send a SMS to

your phone.

Note: This testing is not free and you will be charged for SMS sending base on your

local rate.

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3.2.8 Filter

Choose to permit or block the IP address(es) which can access this camera, and click “Save” to confirm.

Function Description

 Filter Configuration

Error Count Set the maximum count for login failure. When the maximum count is reached, the IP address trying to access the

Error Lock Time Set the lock time in minutes when the maximum count of error login for an IP address is reached.

Echo Request Select “Non-Block” to allow other users to use the ping command to detect the IP address of your network camera, or

 IP/MAC Filter Configuration

IP/MAC Filter Choose to enable or disable the filter function.

IP/MAC Filter Policy If “Enable” is selected, choose whether you want to permit (Allow) or block (Deny) the IP address list below.

 IP/MAC Filter Rules

Rule

network camera will be locked.

“Block” to deny the ping command request.

‧ To add an item to the IP address list, key in the IP address in “Rule”, and click “Add”.
‧ To remove an existing item in the IP address list, click the item you want to remove, and click “Delete”.

3.2.9 UPnP / Bonjour

“UPnP” stands for “Universal Plug and Play”, which allows devices to connect seamlessly in the home and

corporate environments and simplify installation of computer components, and is only suitable for Microsoft

Windows-based operating system.

“Bonjour” functions the same as “UPnP”, but it’s only suitable for Apple Mac-based operating system.

 UPnP

 Bonjour

Check “Enable” to allow the network camera to be detected among devices within the same network area, and

set the identification name of the camera in “Friendly name”.

When this function is activated, the other PC within the same domain as this camera will be able to search this

camera in:

 “Network Neighbor” with the identification name set in “Friendly name” for Windows-based PC, or

 “

” (finder) or “Bookmark” with the identification name set in “Device Name” for Mac-based PC.

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Double-click it to quickly open the web browser for camera access.

Port Mapping (Available only in UPnP)

This function can eliminate the need to additionally access the router for port forwarding.

For details, please refer to “Advanced Network Setup” from www.surveillance-download.com/user/m521.swf

Note: Before using this function, make sure your router supports UPnP, and this function is enabled. If

not, please access your router additionally for port forwarding.

When “Port Mapping” is set to “Enable”, the system will automatically assign an IP address or port number for

you if no IP address or port number is entered.

Note: When the configurations are saved successfully, you’ll see a message indicating the IP address

and port number assigned to this network camera.

3.2.10 RTP

The Real-time Transport Protocol (RTP) is an Internet protocol standard to manage the real-time transmission of

multimedia, such as VLC player.

The media player you want to use for remote access must support RTP transmission for this function to work

normally.

Note: When you’re about to end the remote access, please press the stop button on your media player

first, and then close the program. This is to ensure the server receives the stop command, and
also help to protect the server from redundant data transmission.

 Type1

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Function Description

 Port Range

The port range used by RTP is limited, and preserving 100 ports between the start port and end port is necessary.

Start Port The range of the start port is 1024 ~ 65434.

End Port The range of the end port is 1124 ~ 65534.

 Video

Address and port for
video transmission

 Audio

Address and port for
audio transmission

 Type 2

Set a specific address and port for multicast of profile 1 ~ 4.

The range of the address is limited between 224.0.0.1 ~ 239.255.255.255.

The port for multicast must be an even number.

Set a specific address and port for multicast of audio.

The range of the address is limited between 224.0.0.1 ~ 239.255.255.255.

The port for multicast must be an even number.

Function Description

 Port Range

The port range used by RTP is limited, and preserving 100 ports between the start port and end port is necessary.

Start Port The range of the start port is 1024 ~ 65434.

End Port The range of the end port is 1124 ~ 65534.

 Multicast

Address and port for
H264 / MPEG4 /
JPEG transmission

Address and port for
audio transmission

Time to Live (TTL) The range of Time to Live of the package is between 1 ~ 255. As soon as Time to Live of the

Set a specific address and port for multicast of each stream format (H264/ MPEG4/ JPEG).

The range of the address is limited between 224.0.0.1 ~ 239.255.255.255.

The port for multicast must be an even number.

Set a specific address and port for multicast of audio.

The range of the address is limited between 224.0.0.1 ~ 239.255.255.255.

The port for multicast must be an even number.

package is 0, it will be dropped.

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3.2.11 SNMP (For selected models only)

SNMP, Simple Network Management Protocol, is used to facilitate the exchange of management information

between network-attached devices, and network administrators could use it to monitor those devices.

The SNMP consists of three basic components:

 Network-management systems (NMSs) to monitor and control the managed devices.

 Managed devices as network nodes to save all network and management information, such as routers, access

servers, switches, bridges, hubs, etc.

 Agents as network management software modules on managed devices to provide the status of managed devices

to NMSs.

Note: Before configuring SNMP settings, make sure your NMS is enabled first.

Enable SNMP V1 / V2C

Select “Yes” to enable this function, and enter the names of “Read community” and “Write community” based on

your NMS configurations.

To enable “Traps” to notify the management station of important events, choose “V1” or “V2C” in “Enable”, enter

the address and community name, and select the event type(s) needed.

Enable SNMP V3

SNMP V3 has a higher security level than SNMP V1 / V2C to allow configuring the authentication password and

encryption password.

Choose “Read/Write Security name” or “Read only Security name” based on your NMS settings, and enter the

community name. Then, select the authentication type from “MD5” or “SHA”, and enter the password for

authentication and encryption. The password length is from 8 to 31 characters.

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3.2.12 IEEE 802.1X (For selected models only)

The settings here enable the camera to access a network protected by 802.1X/EAPOL (Extensible

Authentication Protocol Over LAN).

Note: For authentication to work properly, it's important to synchronize the time in the camera with an

NTP server.

Before using this function, make sure:

 The switch and RADIUS server you have in the LAN environment supports IEEE 802.1X, and IEEE 802.1X

settings are enabled.

 You’ve applied a digital certificate from a Certificate Authority which can be validated by a RADIUS server,

and the identity and password used.

Then, follow the steps below:

Step1: Connect this camera to a PC or laptop directly, and go to its login page to log in.

Note: To know how to connect the camera to a PC or laptop directly, please check “4 Modem / Hub +

Modem” in “ADVANCED NETWORK SETUP”.

Step2: Log into the camera, and go to “Config”  “Network”  “IEEE 802.1X”. Enable this function, and select

the EAP method you want to use.

Note: This camera supports “EAP-PEAP”, “EAP-TLS” and “EAP-TTLS”.

Step3: Enter the identity and password you get from the Certificate Authority, and select the EAPOL version

used in your switch.

Step4: Upload the certificate(s) issued by the Certificate Authority, and save.

Step5: Disconnect the camera from your PC or laptop, and connect it to the switch in the LAN environment you

want to use IEEE 802.1x, and the camera will start the authentication later.

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3.2.13 Network Share (For selected models only)

This function is used to assign a location in the LAN environment to save the snapshot of events.

Note: This function is available only for Windows operating systems.

The information you set here will be applied when “Network Share” is selected in “Trigger” → “Snapshot” →

“Storage Mode”.

To use this function, make sure:

 A PC is installed in the same LAN environment as this camera, and you know the IP address of the PC.

 A PC account is created as “Administrator” with a user name and password.

 A folder in the PC is opened as shared to the user account you assigned.

Note: Please check “APPENDIX 9 PREREQUISITES FOR NETWORK SHARE” at page 56 for more details.

Enable this function, and enter the address of the PC, the folder being shared, and the user name and password

to access the PC. If the information is all correct, you'll see a check in the “Status” column, and you’re ready to
go to “Trigger” → “Snapshot” for further configurations.

3.2.14 Network Failure Detection (For selected models only)

Configure this camera to check the network connection of other device periodically, and send notifications via

Email or FTP for disconnection events.

3.3 Camera

3.3.1 Camera (For selected models only)

Rename the camera, and change the place where the camera name is shown on the screen, UP-LEFT /

UP-RIGHT / DOWN-LEFT / DOWN-RIGHT. "Snapshot Path” is used to specify the path to save snapshot files.

Type 1 Type 2

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3.3.2 Preset (For selected models only)

Note: Before using this function, make sure the DPTZ function is enabled.

You can set new preset points (up to 16) or check existing points here.

How to set a new preset point

Step1: Click DPTZ icon.

Step2: Click to where you want to see, and you’ll get a 5x zoom-in image. To slightly zoom out, draw a square

from the bottom right to top left, and you’ll get a 3x image. Draw the square again and you’ll return to the

original size.

Step3: In “Current Position”, give a name to this point, and click “Add”.

How to check an existing preset point

In “Available Positions”, select the name of the point you want to check from the drop-down list, and click “Goto”.

You will see the camera view on the right side moving to the point it’s recorded.

How to delete an existing preset point

In “Available Positions”, select the name of the point you want to check from the drop-down list, and click

“Remove”.

3.3.3 Video

You can adjust the power line frequency of your camera (60Hz or 50Hz) to suit your environment if needed, or

adjust video-related settings in different video format.

 “Quality” is related to image clearness.

 “FPS” is related to the fluency of the video. The more the FPS, the more fluent the video.

 “Max Bit Rate” is the maximum limitation of data transmission in the selected image format and resolution.

Take 2MP models as an example below. For 1.3MP models, please refer to its actual display.

Note: QQVGA is for mobile surveillance only.

 Type 1

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 Type 2

3.3.4 ROI (For selected models only)

ROI, Region of Interest, is used to reinforce the image quality of the selected area(s). Users could specify two

areas in the camera view.

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3.3.5 Color

Adjust the color performance from Brightness, Contract, Hue and Saturation. Click and drag the slider to preview

the color change on the right side of ths page and adjust the image color.

To restore the default values, click “Back to Default”

3.3.6 Audio (For selected models only)

Drag the slider to adjust the volume of the microphone and speaker.

3.3.7 Advanced

Adjust the camera parameters if necessary.

Note: The functions available depend on the model number used.

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Item Description

Fixed Shutter

Shutter Speed

Exposure Control This function is used to synchronize the shutter time to the fluorescent light to suppress image flickering.

Exposure Value Drag the slider to adjust the exposure level from 0 ~ 4.

Mirror Select “ON” to rotate the images horizontally based on your installation situation when necessary.

Flip Select “ON” to rotate the image 180° when necessary.

Denoise Click and drag the slider to adjust the level from 0 ~ 10 to decrease the noise shown in the dark environment.

IR Control Select “Auto” to automatically enable IR LEDs at night or in the dark environment, “On” to always enable IR LEDs, or “OFF”

IR Enhanced Select “On” to enhance IR LEDs performance.

IR Turn On Level Select the level for IR light to activate.

White Balance Process the current image to retain color balance over a color temperature range.

Sharpness Sharpness enhances the clarity of image detail by adjusting the aperture and sharpening the edges in the pictures.

Shutter Speed is a function that can adjust the duration of the electronic shutter to produce optimum image quality. Select
the shutter speed suitable for your environment.

Select the shutter speed suitable for your environment.

A slower shutter speed in dark conditions will help to produce a brighter image, but will produce fewer frames per second,
which may cause images to get blurry during motion.

 When “Auto” is selected, the iris mode is “AES”.

 When a certain speed is selected, the iris mode is switched to “AI”, and the image brightness is available to adjust from “IRIS”.

to disable this function.

The options are: Incandescent Light, Cool Light, Sun Light, Cloudy, Sun Shade.

Hold and drag the slider to adjust the level of sharpness from 0 ~ 100. The higher the value, the sharper the image.

Wide Dynamic
Range

Wide Dynamic Range (WDR) is used when users need to increase image recognizability in overexposure and dark areas.

The options are: LOW / MIDDLE / HIGH / OFF

3.3.8 Privacy Mask (For selected models only)

You can cover certain areas on the camera image with privacy masks.

Item Description

Mosaic Size

Privacy Mask Name

Function Select “On” to enable the privacy mask function.

Mosaic Select “ON” to have the mosaic effect.

Color Select “ON” to color the privacy mask. In the meantime, you can’t see the mosaic effect.

Mask Color Select the color for the privacy mask.

Transparency Select the transparency for your privacy mask.

Choose the mosaic size of the privacy mask.

The options are: 8×8, 32×32, and 64×64.

Name your privacy mask.

The options are: 0%, 25%, 50%, and 100%.

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3.4 VA (For selected models only)

3.4.1 TA

TA, tampering alarm, should be used with the mini-guard control switch for alarm system integration. For more

details, please check with your distributor or installer.

3.4.2 DIS

DIS, digital image stabilization, is used to reduce blurring associated with the motion of a camera during

exposure.

3.5 Record

3.5.1 Record

In “Record Configuration”, you can:

 Enable or disable the alarm record function. When “Enable” is set to “No”, the alarm record function is

disabled even if you enable it in other configuration pages.

 Select if the data should be overwritten when the memory storage is full.
 Enable or disable the audio record function.

Note: Audio recording is available for selected models only.

 Select the video resolution for event recording.

Note: The higher resolution you choose, the more accuracy and higher image quality the recording will

be, but the faster the memory storage is consumed and become full

Type 1 Type 2

3.5.2 Record Timer

To schedule alarm and motion recording, enable it, and select the day and time for recording.

Note: Internal alarm is available for selected models only.

Note: The timer must be enabled for the record function to work properly.

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3.6 Storage

3.6.1 Memory

In “Memory”, you can check the remaining capacity for recording, or clear all recorded data saved if needed.

Note: The recorded data will be removed also when you reset or reboot this camera.

Note: To k no w h ow a nd wh e re to in s er t a mic ro SD car d, please refer to “1.6 Insert a Micro SD card (For

selected models only)” at page 3. To know the compatible list of micro SD cards, please refer to
“APPENDIX 7 MICRO SD CARD COMPATIBLE LIST” at page 53.

Note: To save more recorded data, it’s recommended to use this camera with the compatible NVR.

Note: To know the total recording time per recording resolution, please refer to “APPENDIX 6

RECORDING TIME TABLE” at page 52.

The total capacity for recording may vary depending on different models. Please check the actual display of your

model.

3.7 Trigger

3.7.1 Trigger

You can configure how this camera reacts when there’s an alarm, a motion or a PIR event.

Note: External alarm & PIR events are for selected models only.

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 Detect

Item Description

External Alarm Enable or disable detection from external alarm-in device, and click the title “External Alarm” (in blue) to set “N.O.”

Motion Enable or disable motion detection.

When “Enable” is selected, click “Detection” to enter the motion detection area setting page as follows:

or “N.C.” depending on the configuration of your alarm-in device.

Motion detection is not supported when the stream format is Motion JPEG.

Sensitivity:

Set the detection sensitivity from the drop-down list: High, Normal or Low.

Area Setting:

Set the motion detection area by selecting the area grids with your mouse. Pink grids represent the area that is not being

detected while the transparent grids are the area under detection. You can set multiple areas under detection.

Click “Clear All” to set the whole area undetected.

Click “Select All” to set the whole area under detection.

PIR* Enable (ON) or disable (OFF) PIR detection.

Duration Set the duration time for trigger recording (5 / 10 / 20 / 40 seconds).

*Selected models only

 Action

Here defines how the camera delivers alerts to you for any event.

Item Description

E-Mail Select the event type you want to receive E-mail notifications when it occurs.

Then, click the title “E-Mail” (in blue) to configure the media type (H264 / JPEG / MPEG4), file format (AVC / AVI),
and record time (1 ~ 5 seconds) for the event video clip.

The camera will send the captured video clip to the E-mail address(s) you assigned in “Network”  “Mail” once the
selected event type occurs.

FTP Select the event type you want to receive FTP notifications when it occurs.

Then, click the title “FTP” (in blue) to configure the media type (H264 / JPEG / MPEG4), file format (AVC / AVI), and
record time (1 ~ 5 seconds) for the event video clip.

The camera will upload the captured video clip to the FTP site you assigned in “Network”  “FTP” once the
selected event type occurs.

SMS* Select the event type you want to receive a text message when it occurs.

The camera will send a text message to the mobile phone number you assigned in “Network”  “SMS” once the
selected event type occurs.

Alarm Out*

Record Select the event type you want to enable event recording when it occurs.

Audio Alert* Select the event type you want to enable audio alert when it occurs.

*Selected models only

Select the event type you want to trigger the alarm-out device to work when it occurs.

Then, click the title “Alarm Out” (in blue) to configure the trigger rule (LOW / HIGH).

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3.7.2 Push Video (For selected models only)

“Push Video” is an active notification system integrated with smart phones. Users are able to receive alarm

notifications within 5 seconds after event occurrence, check what happened with video playback, and take

actions immediately.

Note: For Push Video to work properly, make sure the record function is on in “Record”  “Record”, and

the record timer for the external alarm is on in “Record”  “Record Timer”.

Note: When the camera is configured, go to your smart phone and enable “Push Video”. For details,

please refer to “APPENDIX 8 ENABLE PUSH VIDEO” at page 54.

Item Description

Guard Select to enable or disable Push Video. This function can also be enabled from your iPhone or Android mobile devices.

When this function is enabled, the image resolution is fixed to “VGA”.

Slow Shutter Lock Select to fix the slow shutter level to level 2 (Enable) or remain the current slow shutter level (Disable) when Push Video

Guard Rule Select the rule to enable Push Video from “External Alarm”.

Message Define the context when you receive the Push Video message on your iPhone or Android mobile device. Up to 28

is enabled.

When this function is enabled, it could ensure Push Video recording to get clear images when the environment is dark.

This function is set to “Enable” by default.

characters are allowed.

To configure Push video to enable in the specified time, select “Yes” to enable the timer function, and select the

time you want to enable.

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3.7.3 Snapshot (For selected models only)

Enable this function to schedule the camera to take snapshots periodically or at a specific time, and send the

snapshots to E-Mail and / or FTP for backup.

Note: Before using E-Mail and FTP, make sure the related configurations are done in “Network”  “Mail”

and “Network”  “FTP”.

3.8 General

3.8.1 General

To change the language of UI interface, select from the drop-down list in “Language”.

To allow the status LED indicators to show the status as indicated in “1.5 Status Indicator (For selected models

only)” at page 2, select “Enable” in “Status LED Mode”; to hide the status, select “OFF”; to only show the error

status, select “Temporary Disable”; to enable the privacy mode (for selected models only), select “Privacy”.

Note: LED indication is available for selected models only.

Note: With the privacy mode on, both the status lights will be off when the camera functions normally. To

know how the status indicators blink in this mode, please refer to 1.5 Status Indicator (For
selected models only) at page 2.

Note: The status LED mode will be restored to “Enable” after camera reboot when “Temporary OFF” is

selected.

To lock camera access when it’s not used after the specified time, select “5 MIN”, “15 MIN” or “30 MIN” from the

drop-down list of “Auto Lock Time”, or select “NEVER” to disable this function.

Note: When the camera access is locked after the specified time, to resume camera access, please

enter the password.

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3.8.2 Time

Set daylight saving time and the current time, and click “Save” to confirm.

Function Description

 Time Configuration

Date

Time

 Daylight Saving Time Configuration

Daylight Saving Time

Set the current date.

Set the current time.

Specify whether to use daylight saving time (Enable / Disable).

If this function is enabled, set the time period (Start Time / End Time), and adjust the daylight
saving time in hours (Adjust Time).

3.8.3 Server Log

To quickly search the system logs you want by event type, click “Prev. Page” or “Next Page” to find the logs you

want, or check the event type(s) and click “Reload” to start searching.

To clear all system event logs, click “Clear All”.

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3.8.4 Online

You can check the current online user(s) with respective online information. To refresh the list, click “Reload”.

 To allow anonymous login, select “Enable” in “Anonymous Viewer Login”.
 To disable image code verification at login, select “No” in “Login with CAPTCHA Image”.

3.8.5 Account

You can create a new account with different user access privilege, or delete or modify an existing account

setting.

How to create a new account

Step1: Click “New”, and fill in the following columns.

Column Description

User Name Set a user name that will be used for camera access. The user name allows up to 16 alphanumeric characters.

Password Set the password that will be used for remote login. The password allows up to 16 alphanumeric characters.

Confirm Password Enter the password again to confirm.

User Level Set the security level of an account to give the permission to control different functions. There are four user levels:

SUPERVISOR, POWER USER, NORMAL USER and GUEST.

Life Time Select how long this account is allowed to stay online (1 MIN / 5 MIN / 10 MIN / 1 HOUR / 1 DAY / INFINITE)

Step2: Then, click “Save” to save your setting and create a new account.

How to modify or delete an existing account

Step1: Select the account you want to modify or delete.

Step2: To modify the account, click “Edit” to change the settings, and click “Save”.

To remove the account, click “Delete”.

Note: It’s not allowed to remove an account when there’s only one account in the account list.

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3.8.6 Google Maps

This function is used to let you know where the network camera is.

The system will prompt you to apply a Goole Maps Key if your access is denied. Please follow the instructions

below when you’re denied:

Step1: Click “Sign up for a Google Maps key” to enter the application page.

Step2: Check the terms and conditions, and enter the IP address of the network camera. Then, click “Generate

API Key”.

Step3: Copy the generated API key, and click “Update Google Maps Key” on the web browser to paste it.

3.8.7 Maintenance

Firmware Upgrade

This function is used when users need to upgrade the camera for function scalability.

Note: Before using this function, make sure you have the correct upgrade files provided by your

installer or distributor.

Note: The event videos saved in the camera will be removed after firmware upgrade. Make sure you’ve

copied important events to your PC before firmware upgrade.

Step1: Select “ ” to browse to where you save the upgrade files, and select them one by one until all files are

selected (up to four files).

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Step2: Select “Upgrade” to start system upgrading.

Note: You’ll be prompted to keep current configurations. It’s recommended to keep them, or all

configurations will be restored to default values after upgrade.

Note: It takes a few minutes to finish the upgrade process. Do not disconnect the power during

firmware upgrade, or the upgrade may be failed. The camera will reboot after the upgrade.

System Configuration Backup

This function is used to copy your system configuration to a “System.bin” file.

You may import the same system configuration to another camera, or restore your system configuration when

the camera is reset to default values.

Select “System.bin” in “Firmware Upgrade”, and select “Upgrade” to import the system configuration.

System Reboot

Select “Reboot” to restart your camera if needed.

Player Download

To see the event video clips downloaded to your PC, you need to first install our own video player in your PC.

Select “Free Download” to download the video player, and double click the file to install it.

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APPENDIX 1 PRODUCT SPECIFICATIONS

Model 1 Model 2 Model 3

▓ Network

LAN Port YES

LAN Speed 10/100 Based-T Ethernet

Supported Protocols

ONVIF Compatible YES (Profile S)

Number of Online Users 10

Security

Remote Access

▓ Video

Network Compression H.264 (Main Profile) / MJPEG

Video Resolution 1920 x 1080 / 1280 x 720 / 720 x 480 / 352 x 240

Frame Rate 30fps

Multiple Video Streaming 4 (H.264, MJPEG)

▓ Camera

Image Sensor 1/2.8" SONY CMOS image sensor

Min Illumination 0.1 Lux / F1.5, 0 Lux (IR LED ON)

Shutter Speed 1/10,000 ~ 1/7.5 (Slow shutter) 1/7.5 to 1/8000 sec

S/N Ratio More than 48dB (AGC off)

Lens f3.8mm / F1.5

Viewing Angle 73.2° (Horizontal) / 42.8° (Vertical) / 83.2° (Diagonal)

IR LED 1 unit

IR Effective Distance 15 meters

PIR Sensor Detection Range 76° wide angle with up to 6m long distance at 2.5m height (under 30℃)

IR Shift YES

Smart Light Control YES

White Balance ATW

AGC Auto

IRIS Mode AES

WDR YES NO

POE YES (IEEE 802.3af)

Privacy Mask NO YES

External Alarm I/O YES (1 input / 1 output)

Micro SD Card Slot YES

Operating Temperature 0℃~40℃

Operating Humidity 90% or less relative humidity

Power Source (±10%) DC12V / 1A

Current Consumption (±10%) 580mA 400mA 256mA

Power Consumption (±10%)

DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP,

RTCP,IPv4, Bonjour, UPnP, DNS,UDP,IGMP, QoS, SNMP

(1) Multiple user access levels with password
(2) IP address filtering
(3) Digest authentication

(1) Internet Explorer on Windows operating system
(2) 16CH Video Viewer on Windows & MAC operating system
(3) EagleEyes on iPhone, iPad & Android mobile devices

1/2.9" SONY CMOS image

sensor

PoE & PoN: 8.75W Max /

DC Adapter: 7W Max

PoE & PoN: 6W /

DC Adapter: 4.8W

PoE & PoN: 6.5W Max /

DC Adapter: 5.13W Max

▓ Audio

Line in YES

Line out YES

34

Model 1 Model 2 Model 3

▓ Others

Push Video NO

Mobile Surveillance iOS & Android mobile device

Event Notification FTP / Email / SMS

3-Axis NO YES

Digital Pan / Tilt / Zoom YES

Motion Detection YES

RTC (real-time clock) YES

‧Intel core i3 or higher, or equivalent AMD
‧2GB RAM

Minimum Web Browsing Requirements

‧AGP graphics card, Direct Draw, 32MB RAM
‧Windows 10, Windows 8, Windows 7, Windows Vista & Windows XP, DirectX 9.0 or later
‧Internet Explorer 7.x or later (Windows Edge not supported)

* The specifications are subject to change without notice.

35

/

Model 4 Model 5 Model 6 Model 7 Model 8

▓ Network

LAN Port YES

LAN Speed 10/100 Based-T Ethernet

Supported Protocols

ONVIF Compatible YES (Profile S)

Number of Online Users 10

Security

Remote Access

▓ Video

Network Compression H.264 / MPEG4 / MJPEG

Video Resolution

Frame Rate 30fps

Multiple Video Streaming 4 (H.264, MJPEG, MPEG4)

▓ Camera

Image Sensor 1/2.9” SONY CMOS image sensor

Min Illumination 0.1 Lux / F1.5, 0 Lux (IR LED ON)

Shutter Speed 1/2 to 1/10,000 sec

S/N Ratio More than 48dB (AGC off)

Lens f3.8mm / F1.5

Viewing Angle

IR LED 12 units 1 unit

IR Effective Distance 10 meters 15 meters

PIR Sensor Detection Range 76° wide angle with up to 6m long distance at 2m height (under 30℃)

IR Shift YES

White Balance ATW

AGC Auto

IRIS Mode AES

POE YES (IEEE 802.3af)

External Alarm I/O YES (1 input / 1 output)

Micro SD Card Slot NO YES NO YES

Operating Temperature 0℃~40℃

Operating Humidity 90% or less relative humidity

Power Source (±10%) DC12V / 1A

Current Consumption (±10%) 599mA

Power Consumption (±10%)

DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP,

RTCP,IPv4, Bonjour, UPnP, DNS,UDP,IGMP, QoS, SNMP

(1) Multiple user access levels with password
(2) IP address filtering
(3) Digest authentication

(1) Internet Explorer on Windows operating system
(2) 16CH Video Viewer on Windows & MAC operating system
(3) EagleEyes on iPhone, iPad & Android mobile devices

1920 x 1080 / 1280 x 720 /

640 x 480 / 320 x 240

73.2° (Horizontal) / 42.8° (Vertical) /

83.2° (Diagonal)

PoE & PoN: 5.87W / DC Adapter: 4.992W

1280 x 1024 / 1280 x 720 / 640 x 480 / 320 x 240

1/4" SONY CMOS

image sensor

53.7° (Horizontal)
/ 34.1° (Vertical)

62.7° (Diagonal)

1/ 3” SONY

CMOS image

sensor

65.4° (Horizontal)/

49.9° (Vertical) /

80.4° (Diagonal)

1/ 4” SONY

CMOS image

80.4° (Diagonal) /

65.4° (Horizontal)
/ 49.1° (Vertical)

PoE & PoN:

8.25W / DC

Adapter: 6.6W

sensor

▓ Audio

Microphone Built-in NO YES NO YES NO

Line in YES

Line out YES

36

Model 4 Model 5 Model 6 Model 7 Model 8

▓ Others

Push Video NO Optional

Mobile Surveillance iOS & Android mobile device

Event Notification FTP / Email / SMS

3-Axis YES NO

Digital Pan / Tilt / Zoom YES

Motion Detection YES

RTC (real-time clock) YES

‧Intel core i3 or higher, or equivalent AMD
‧2GB RAM

Minimum Web Browsing Requirements

‧AGP graphics card, Direct Draw, 32MB RAM
‧Windows 10, Windows 8, Windows 7, Windows Vista & Windows XP, DirectX 9.0 or later
‧Internet Explorer 7.x or later (Windows Edge not supported)

* The specifications are subject to change without notice.

37

Model 9 Model 10 Model 11 Model 12 Model 13

▓ Network

LAN Port YES

LAN Speed 10/100 Based-T Ethernet

Supported Protocols

ONVIF Compatible YES (Profile S)

Number of Online Users 10

Security

Remote Access

▓ Video

Network Compression H.264 (Main Profile) / MJPEG H.264 / MPEG4 / MJPEG

Video Resolution

Frame Rate 30fps

Multiple Video Streaming 4 (H.264, MJPEG) 4 (H.264, MJPEG, MPEG4)

▓ Camera

Image Sensor

Min Illumination 1 Lux / F1.5

Shutter Speed

S/N Ratio More than 48dB (AGC off)

Lens f3.8mm / F1.5

Viewing Angle 73.2° (Horizontal) / 42.8° (Vertical) / 83.2° (Diagonal)

White Balance ATW

AGC Auto

IRIS Mode AES

WDR YES NO

POE YES (IEEE 802.3af) NO

Privacy Mask YES NO

External Alarm I/O YES (1 input / 1 output)

Micro SD Card Slot YES

Vandal Resistance

Operating Temperature 0℃~40℃

Operating Humidity 90% or less relative humidity

Power Source (±10%) DC12V / 1A

Current Consumption (±10%) 290mA 150mA 312.5mA 203mA

Power Consumption (±10%)

DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP,

RTCP,IPv4, Bonjour, UPnP, DNS,UDP,IGMP, QoS, SNMP

(1) Multiple user access levels with password
(2) IP address filtering
(3) Digest authentication

(1) Internet Explorer on Windows operating system
(2) 16CH Video Viewer on Windows & MAC operating system
(3) EagleEyes on iPhone, iPad & Android mobile devices

1920 x 1080 /

1920 x 1080 / 1280 x 720 /

720 x 480 / 352 x 240

1/2.8" SONY

CMOS image

sensor

1/10,000 ~ 1/7.5

(Slow shutter)

PoE & PoN:

4.5W Max /

DC Adapter:

3.5W Max

1/2.9" SONY CMOS image sensor 1/4" SONY CMOS image sensor

1/7.5 to 1/8000

PoE & PoN:

DC Adapter:

1.98W Max

sec

2.48W /

1280 x 720 /

640 x 480 /

320 x 240

IK08

PoE & PoN:

4.8W /

DC Adapter:

3.75W

1280 x 1024 / 1280 x 720 /

640 x 480 / 320 x 240

1/2 to 1/10,000 sec

53.7° (Horizontal) / 34.1° (Vertical) /

62.7° (Diagonal)

PoE & PoN: 3W / DC Adapter: 2.43W

38

▓ Others

Mobile Surveillance iOS & Android mobile device

Event Notification FTP / Email / SMS

3-Axis YES

Digital Pan / Tilt / Zoom YES

Motion Detection YES

RTC (real-time clock) YES

‧Intel core i3 or higher, or equivalent AMD
‧2GB RAM

Minimum Web Browsing Requirements

* The specifications are subject to change without notice.

‧AGP graphics card, Direct Draw, 32MB RAM
‧Windows 10, Windows 8, Windows 7, Windows Vista & Windows XP, DirectX 9.0 or later
‧Internet Explorer 7.x or later (Windows Edge not supported)

Model 9 Model 10 Model 11 Model 12 Model 13

39

Model 14 Model 15 Model 16

▓ Network

LAN Port YES

LAN Speed 10/100 Based-T Ethernet

Supported Protocols

ONVIF Compatible YES (Profile S)

Number of Online Users 10

Security

Remote Access

▓ Video

Network Compression H.264 (Main Profile) / MJPEG

Video Resolution 1920 x 1080 / 1280 x 720 / 720 x 480 / 352 x 240

Frame Rate 30fps

Multiple Video Streaming 4 (H.264, MJPEG)

▓ Camera

Image Sensor 1/2.8" SONY CMOS image sensor

Min Illumination 0.1 Lux / F1.4, 0 Lux (IR LED ON)

Shutter Speed 1/10,000 ~ 1/7.5 (Slow shutter)

S/N Ratio More than 48dB (AGC off)

Lens f2.8 ~ 12mm / F1.4 ~ F2.8

Viewing Angle

IR LED 3 Units

IR Effective Distance Default: up to 30 meters / IR Enhanced Mode: up to 50 meters

IR Shift YES

Smart Light Control YES

White Balance ATW

AGC Auto

IRIS Mode AES

WDR YES

POE YES (IEEE 802.3af)

Privacy Mask YES

External Alarm I/O YES (1 input / 1 output)

Micro SD Card Slot YES

Heater NO YES

Vandal Resistance

Weather-proof

Operating Temperature -25℃ ~ 50℃

Operating Humidity 90% or less relative humidity

Power Source (±10%) DC12V / 1.5A

Current Consumption (±10%) 849mA 1.72A

Power Consumption (±10%)

DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP,

RTCP,IPv4, Bonjour, UPnP, DNS,UDP,IGMP, QoS, SNMP

(1) Multiple user access levels with password
(2) IP address filtering
(3) Digest authentication

(1) Internet Explorer on Windows operating system
(2) 16CH Video Viewer on Windows & MAC operating system
(3) EagleEyes on iPhone, iPad & Android mobile devices

Wide: 97.4° (Horizontal) / 58.1° (Vertical) / 111.7° (Diagonal)

Tele: 27.1° (Horizontal) / 15.2° (Vertical) / 31.17° (Diagonal)

IK10

IP66

PoE & PoN: 12.5W /

DC Adapter: 10.19W Max

PoE & PoN: 24.47W /

DC Adapter: 20.8W

▓ Audio

Line in NO YES

Line out NO YES

40

Model 14 Model 15 Model 16

▓ Others

Mobile Surveillance iOS & Android mobile device

Event Notification FTP / Email / SMS

3-Axis YES

Digital Pan / Tilt / Zoom YES

Motion Detection YES

RTC (real-time clock) YES

‧Intel core i3 or higher, or equivalent AMD
‧2GB RAM

Minimum Web Browsing Requirements

* The specifications are subject to change without notice.

‧AGP graphics card, Direct Draw, 32MB RAM
‧Windows 10, Windows 8, Windows 7, Windows Vista & Windows XP, DirectX 9.0 or later
‧Internet Explorer 7.x or later (Windows Edge not supported)

41

Model 17 Model 18

▓ Network

LAN Port YES

LAN Speed 10/100 Based-T Ethernet

Supported Protocols

ONVIF Compatible YES (Profile S)

Number of Online Users 10

Security

Remote Access

▓ Video

Network Compression H.264 (Main Profile) / MJPEG

Video Resolution

Frame Rate 30fps

Multiple Video Streaming 4 (H.264, MJPEG) 4 (H.264, MJPEG, MPEG4)

▓ Camera

Image Sensor 1/2.8" SONY CMOS image sensor 1/ 3" SONY CMOS image sensor

Min Illumination 0.1 Lux / F1.4(Wide)~F2.8(Tele), 0 Lux (LED ON)

Shutter Speed 1/10,000 ~ 1/7.5 (Slow shutter) 1/2 to 1/10,000 sec

S/N Ratio More than 48dB (AGC off)

Lens f2.8 ~ 12mm / F1.4 ~ F2.8

Viewing Angle

IR LED 2 units

IR Effective Distance Up to 20 meters

IR Shift YES

White Balance ATW

AGC Auto

IRIS Mode AES

WDR YES NO

POE YES (IEEE 802.3af)

Privacy Mask YES NO

External Alarm I/O YES (1 input / 1 output)

Micro SD Card Slot YES

Vandal Resistance

Operating Temperature -25℃ ~ 50℃

Operating Humidity 90% or less relative humidity

Power Source (±10%) DC12V / 1A

Current Consumption (±10%) 792mA Max 253mA (IR OFF) / 457mA (IR ON)

Power Consumption (±10%)

DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP,

RTCP,IPv4, Bonjour, UPnP, DNS,UDP,IGMP, QoS, SNMP

(1) Multiple user access levels with password
(2) IP address filtering
(3) Digest authentication

(1) Internet Explorer on Windows operating system
(2) 16CH Video Viewer on Windows & MAC operating system
(3) EagleEyes on iPhone, iPad & Android mobile devices

1920 x 1080 / 1280 x 720 / 720 x 480 /

352 x 240

Wide: 91° (Horizontal) / 72° (Vertical) /

112° (Diagonal)

Tele: 27° (Horizontal) / 16° (Vertical) /

29° (Diagonal)

IK08

PoE & PoN: 11.8W Max /

DC Adapter: 9.5W Max

1280 x 1024 / 1280 x 720 / 640 x 480 /

320 x 240

Wide: 92° (Horizontal) / 73.6° (Vertical) /

124° (Diagonal)

Tele: 28° (Horizontal) / 22.4° (Vertical) /

35.9° (Diagonal)

PoE & PoN: 6.5W / DC Adapter: 5.5W

▓ Audio

Line in YES

Line out YES

42

Model 17 Model 18

▓ Others

Mobile Surveillance iOS & Android mobile device

Event Notification FTP / Email / SMS

Digital Pan / Tilt / Zoom YES

Motion Detection YES

RTC (real-time clock) YES

‧Intel core i3 or higher, or equivalent AMD
‧2GB RAM

Minimum Web Browsing Requirements

* The specifications are subject to change without notice.

‧AGP graphics card, Direct Draw, 32MB RAM
‧Windows 10, Windows 8, Windows 7, Windows Vista & Windows XP, DirectX 9.0 or later
‧Internet Explorer 7.x or later (Windows Edge not supported)

43

Model 19 Model 20 Model 21 Model 22

▓ Network

LAN Port YES

LAN Speed 10/100 Based-T Ethernet

Supported Protocols

ONVIF Compatible YES (Profile S)

Number of Online Users 10

Security

Remote Access

▓ Video

Network Compression H.264 / MPEG4 / MJPEG

Video Resolution

Frame Rate 30fps

Multiple Video Streaming 4 (H.264, MJPEG, MPEG4)

▓ Camera

Image Sensor

Min Illumination 1 Lux / F1.5, 0 Lux (LED ON)

Shutter Speed 1/2 to 1/10,000 sec

S/N Ratio More than 48dB (AGC off)

Lens f3.8mm / F1.5

Viewing Angle

IR LED 1 unit

IR Effective Distance 20 meters 15 meters

IR Shift YES

Smart Light Control YES

White Balance ATW

AGC Auto

IRIS Mode AES

POE YES (IEEE 802.3af) NO

Weather-proof

Operating Temperature -25℃ ~ 50℃

Operating Humidity 90% or less relative humidity

Power Source (±10%) DC12V / 1A

DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP,

RTCP,IPv4, Bonjour, UPnP, DNS,UDP,IGMP, QoS, SNMP

(1) Multiple user access levels with password
(2) IP address filtering
(3) Digest authentication

(1) Internet Explorer on Windows operating system
(2) 16CH Video Viewer on Windows & MAC operating system
(3) EagleEyes on iPhone, iPad & Android mobile devices

1920 x 1080 / 1280 x

720 / 640 x 480 / 320 x

240

1/2.9" SONY CMOS

image sensor

73.2° (Horizontal) /

42.8° (Vertical) /

83.2° (Diagonal)

1280 x 1024 / 1280 x 720 / 640 x 480 / 320 x 240

1/ 3” SONY CMOS image sensor

65.4° (Horizontal) / 49.9° (Vertical) /

80.4° (Diagonal)

IP66

1/4" SONY CMOS

image sensor

62.7° (Horizontal) /

53.7° (Vertical) /

34.1° (Diagonal)

▓ Others

Mobile Surveillance iOS & Android mobile device

Event Notification FTP / Email / SMS

Digital Pan / Tilt / Zoom YES

Motion Detection YES

RTC (real-time clock) YES

‧Intel core i3 or higher, or equivalent AMD
‧2GB RAM

Minimum Web Browsing Requirements

* The specifications are subject to change without notice.

‧AGP graphics card, Direct Draw, 32MB RAM
‧Windows 10, Windows 8, Windows 7, Windows Vista & Windows XP, DirectX 9.0 or later
‧Internet Explorer 7.x or later (Windows Edge not supported)

44

APPENDIX 2 BIT RATE TABLE FOR REFERENCE

The data below is for reference only.

The bit rates listed here may vary depending on the resolution, image quality & frame rate you choose, the

complexity of your monitoring area, and how often the moving objects show in your monitoring area.

Testing Environment

 Place: Office Entrance
 Network translation: H.264
 Camera type: Megapixel camera

Static: No one coming in and out Dynamic: One or two people coming in and out

Resolution Quality Frame Rate (Dynamic) kbps (Static) kbps

SXGA Best FULL 3253 3216

High 2375 2160

Normal 1571 1266

Basic 1465 873

VGA Best 2010 1261

High 1042 1034

Normal 685 572

Basic 457 350

QVGA Best 646 366

High 482 350

Normal 302 286

Basic 168 161

SXGA Best 1/4 1163 1076

High 989 715

Normal 855 534

Basic 719 443

VGA Best 789 571

High 451 447

Normal 349 237

Basic 217 165

QVGA Best 269 147

High 182 131

Normal 164 113

Basic 97 71

45

Resolution Quality Frame Rate (Dynamic) kbps (Static) kbps

SXGA Best 1/15 581 374

High 405 342

Normal 487 248

Basic 337 141

VGA Best 358 79

High 201 63

Normal 180 28

Basic 92 15

QVGA Best 111 84

High 99 68

Normal 97 54

Basic 58 42

46

APPENDIX 3 POE CONNECTION

Note: This function is available for selected models only.

This device supports PoE (Power-over-Ethernet), developed by the IEEE802.3af task force, and power can be

supplied over the same network (Ethernet) cable as the one used to connect to Internet. No power cable is needed.

Below shows two examples of POE application for reference.

 When your router / hub supports POE connection

 When your router / hub doesn’t support POE connection (An optional POE connected required)

47

APPENDIX 4 API ID APPLICATION FOR SMS MESSAGING

To allow the camera automatically sending a text message when an event happens, you need to apply an API ID from

a mobile messaging company first, such as Clickatell or EVERY8D.

Below shows an example of how to get an API ID from Clickatell.

Note: The SMS messaging may not be totally free. Please check the charge policy of the messaging

service you use.

Note: The instructions below are for reference only and may vary when Clickatell’s official website is

updated.

Please follow the steps below for application.

Step1: Go to http://www.clickatell.com/login.php. Sign up an account first.

Step2: Select “Developers Central”, select the location where you want to use this service, and fill in your information

to create an account.

Step3: When the account is created, the system will automatically send an Email to your specified Email address with

the user name, password, and client ID used to log into the service.

Step4: Click the link within the email to log in, and you will be prompted to validate your mobile phone number. Select

“SEND ACTIVATION CODE”. The system will send an activation code to that number for verification.

Check if you receive a text message from Clickatell, and enter the activation code.

48

Step4: In your account, find “Connection Status” and create a connection (API ID).

Step5: Select “HTTP/S”.

Give a meaning name for this connection, and click “Submit and Get API ID”.

Step5: An API ID will be generated as follows.

Note: Note down the API ID for SMS notification setting later.

49

APPENDIX 5 Q&A

Q1: I can connect to this camera in my house or office where it’s installed with wireless network.

But when I leave my house or office, I can’t connect to it from my mobile phone (with 3G network), or other

PC (connected to Internet). Why?

A1: You didn’t configure this camera to Internet, but only in LAN.

Please click here to download and follow the steps in the advanced network setup guide to complete

network configurations, or it’s recommended for you to check with your local installer or reseller for this

service because it’s usually hard for a person who doesn’t have network knowledge to set network

configurations.

Q2: My live images are not fluent. Why?

A2: Image fluency could be affected by the local network upload bandwidth, router efficiency, client network

download bandwidth, complexity of live view, and more.

(Recommended) To have the best image fluency, select QVGA; to have the best image quality, select

“HD1080P” or “SXVGA” based on the model you have; to have normal image fluency and quality, select

“VGA”.

Q3: The live video keeps flickering. Why?

A3: Please try adjusting the power line frequency to “60 Hz” or “50 Hz” for the camera.

For iPhone users, access the camera, and select “ ” on the top right corner to enter IPCAM
Configuration page. Then, go to “Advance Setup”  “Camera” to change setting.

For access from Internet Explorer, log into the camera, and select “Config.”  “Camera”  “Video”.

Q4: I am sure the gmail information is right, but I still can’t receive the email, why?

A4: Please change a few settings in your Gmail account.

Step1: Log in and click your email address on the upper right corner. Click “My account.”

50

Step2: Click “Sign-in & Security.”

Step3: Roll down to the bottom of the page and check the “Allow less secure apps.”

51

APPENDIX 6 RECORDING TIME TABLE

Below shows the estimated total recording time for each recording resolution.

The recording time per resolution is the average value collected from the both alarm trigger conditions indicated in

“Testing Environment”, and is for reference only.

The time may vary depending on the resolution, image quality & frame rate you choose, the complexity of your

monitoring area, and how often the moving objects show in your monitoring area.

Testing Environment

 Place: Office
 Monitoring area: 1.5 meters away from the camera
 Alarm trigger conditions:

(1) One person walks by the monitoring area and leaves immediately.

(2) Two persons walk by the monitoring area. One goes away immediately, and the other one stays a while and

goes away.

RecordingResolution SXGA VGA QVGA

Recordingtime(second) 25 115 211

52

APPENDIX 7 MICRO SD CARD COMPATIBLE LIST

Note: Check the specifications of your camera and see if your camera has a microSD card slot.

Manufacturer Capacity Class Manufacturer Capacity Class

ADATA 2GB -- Transcend 2GB --

4GB Class 6 4GB Class 2

Apacer 2GB -- 4GB Class 4

4GB Class 4 4GB Class 6

SanDisk 2GB -- 8GB Class 6

4GB Class 4 16GB Class 10

8GB Class 4 Kingston 2GB --

16GB Class 4 4GB Class 4

32GB Class 4 8GB Class 4

Verico 2GB -- 32GB Class 4

4GB Class 4 64GB Class 10

16GB Class 10 TOSHIBA 16GB Class 4

Silicon Power 64GB -- TOPRAM 32GB Class 10

Kingmax 64GB --

53

APPENDIX 8 ENABLE PUSH VIDEO

A8.1 What’s Push Video

“Push Video” is an active notification system, different from traditional FTP & Email notification methods. It’s more

active and stable, but also easier to be affected by your network bandwidth.

When “Push Video” is enabled and any alarm event occurs, you’ll be able to receive notifications on your iPhone /

iPad / Android mobile device within 5 seconds.

A8.2 Prerequisites

Before configure Push Video, make sure you have checked the following:

 You have an iOS or Android mobile device with our self-developed APP, “EagleEyes”, installed.

 You have configured the IP address of your camera in the EagleEyes address book, and it’s accessible from

your iOS or Android mobile device.

A8.3 Enable Push Video

A8.3.1 From iOS devices

Step1: In the main screen, select “Settings”  “Notifications”.

-- Make sure “Notifications” is set to “ON”.

-- Select “EagleEyes”, and make sure its settings are set to “ON”.

Step2: Open “EagleEyes”, and switch the Push Video button to “ON”. You’ll receive the message indicating that

Push Notification (Push Video) is on.

Step3: Return to the main menu of your iPhone / iPad. You’ll receive event notifications when there’s a human

detection event. Select “View” to immediately play the recorded clip.

54

A8.3.2 From Android Mobile Device

In the address book, switch “Guard” from “OFF” to “ON”.

55

APPENDIX 9 PREREQUISITES FOR NETWORK SHARE

A9.1 Check PC IP Address

Note: The instructions below are taking Windows 7 and 8 for an example.

Step1: Go to "Network and Sharing Center”, and select “Change adapter settings”.

Step2: Right-click on “Local Area Connection”, and select “Properties”.

Note: If your local area connection is not enabled, please also enable it.

Step3: In the “Networking” tab, select “Internet Protocol Version 4 (TCP/IPv4)”, and select “Properties”.

Step4: In the “General” tab, note down the IP address in “Use the following IP address”.

A9.2 Create "Administrator" Account

It’s recommended to create a new administrator account on the PC for “Network Share” to use, or user could use the

existing administrator account.

Note: The instructions below are taking Windows 7 and 8 for an example.

Step1: Go to "User Accounts”  “Manage Accounts”, and select “Create a new account”.

56

Step2: Set a user name, and choose “Administrator” for this account. Then, click “Create Account”.

Step3: Set the password, and click “Create Account”.

A9.3 Share Folder

Note: The instructions below are taking Windows 7 and 8 for an example.

Step1: Right-click the folder you want to use to save snapshots for “Network Share”, and choose “Properties”.

Step2: In “Share Properties”, select the tab of “Sharing”, and choose “Share…”.

57

Step3: Choose the account you want to share with, and click “Share” to save.

58

ドーム IP カメラシリーズ

操作ガイド

今後のご参考のため、この取扱説明書をよくお読みになったうえ、しっかり保管しておいてください。

dome_ipcam_operation_V1.3

m503 / 521A / 526A / 428C / 428D / 328C / 328D / 511 / 516 / 411 / 311 / 311L / 542A / 542B / 542BH / 532 / 332 / n420 / 320 / 320L

重要な安全ガード

州法が規定する要件を満たしています。これは、我々の製造プロセスと製品は、厳格に「無

印の付いた引き車付きの大型容器のマークは、欧州連合の領域中で製品は、寿命が尽き

この装置をリサイクルする手順については、お近くの地元ディ

会社が提供する無鉛製品はすべて、指令に基づく危険物質に対する規制(RoHS)に関する欧

鉛」で、指令が引用している危険物質を全く含んでいないことを意味します。

×

たら、別に収集されなければならないことを示しています。 これはあなたの製品並びにシ
ンボルマークが付いた周辺機器にも適用されます。 これらの製品を一般廃棄物と同じよう
に処分しないでください。
ーラーまでお問い合わせください。

これはクラス A 製品です。 家庭内の環境では、本製品により電磁波障害が発生する場合
があります。その場合、ユーザーは適切な対策を講じる必要がある場合があります。

FCC

本装置は、FCC 基準パート 15 に準ずる Class A のデジタル電子機器の制限事項に準拠しています。 これら
の制限事項は、商業地域で使用した場合に生じる可能性のある電磁障害を規制するために制定されたもので
す。 本装置は高周波エネルギーを生成し使用しています。また、高周波エネルギーを放射する可能性がある
ため、指示に従って正しく設置しなかった場合は、無線通信に障害を及ぼす可能性があります。 本装置を住
宅地域で使用した場合無線通信に障害を及ぼす可能性があるため、ユーザーは自費でこれらの障害を修正す
る必要があります。

本デバイスは、FCC 基準パート 15 に準じています。 操作は次の 2 つの条件に従うものとします。

(1) 本装置により障害を発生させることはできません、また、
(2) 本装置は誤動作の原因となる電波障害を含む、受信されたすべての電波障害に対して正常に動作しなけれ

商標に関するご注意

iPad®および iPhone®は Apple Inc.の登録商標です。
Android™ は Google Inc. の商標です。本商標の使用には Google の許可が必要です。
Microsoft®、Windows®および Internet Explorer®は米国および/または各国において Microsoft Corporation の

登録商標です。

障害声明

ばなりません。

免責事項

我々はこのマニュアルの内容をいつでも修正もしくは除去してもよい権利を保留します。 我々は本マニュア
ルの精度、完全性あるいは有用性に対して法的責任あるいは義務を正当化もしくは適用しません。 本マニュ
アルの内容は、将来予告なしに変更することがあります。

本製品にはスタンバイ／オフモードはありません。

サイトから供給されます。下記の

Seriers/linux.tar.gz

MPEG4

本製品は、MPEG4 ビジュアル特許ポートフォリオライセンスに基づき、個人的使用及び非営利活動に従事
している消費者に、以下を対象としてライセンス供与されます：(i) MPEG4 ビジュアル基準(「MPEG-4
VIDEO」に準拠したビデオのエンコーデング、(ii)個人的活動および非営利活動に従事している消費者によっ
てエンコードされたか MPEG LA によって MPEG4 ビデオを供給できるライセンスが供与されているビデオ
プロバイダーから取得した MPEG4 ビデオのエンコーデング。 他のいかなる使用に対してもライセンスを供
与もしくは暗示することは禁止されています。 そして、商業の用途と認可される場合、追加情報を得ること
ができます。 HTTP://WWW.MPEGLA.COM をご参照ください。

GPL

に対する使用免許

ライセンス

当製品には、サードパーティーによって開発されたコードが含まれており、これは GNU

ジェネラルパブリックライセンス(「GPL」)または GNU レッサーパブリックライセンス
(「LGPL」)に準拠しています。

当製品で使用される GPL コードは保証なしで提供され、これは発行者の著作権に準拠し

ています。

GPL ライセンス準拠の追加ソースコードは、要求に応じて利用可能です。
Linux カーネル用の修正、新しいコマンド数種、またコードに組み込める幾つかのツール

を発表できることを喜ばしく思います。 コードは FTP
サイトからダウンロードするか、代理店にお問い合わせください：

モデル 1、2、4： http://download.dvrtw.com.tw/GPL/IPCAM/A-
モデル 3： http://download.dvrtw.com.tw/GPL/IPCAM/F-Seriers/linux.tar.gz

目次

1. 概要 .................................................................................................................................................... 1

1.1 製品の特徴 ............................................................................................................................................. 1

1.2 パッケージの内容

1.3 コネクター

1.4 外部アラーム接続（指定モデルのみ）

1.5 ステータスインジケーター(指定モデルのみ)

1.6 マイクロSDカードの挿入（指定モデルのみ）

2. Internet Explorerを利用するカメラへのアクセス ............................................................................... 4

2.1 カメラへのログイン ............................................................................................................................... 4

2.2 コントロールパネルの概要

2.3 デジタルPTZ（DPTZ）の操作

2.4 イベントレコード検索と再生

3. カメラの設定 .................................................................................................................................... 10

3.1 システム設定メニュー ......................................................................................................................... 10

3.2 ネットワーク

3.2.1 ネットワーク ................................................................................................................................................. 12

3.2.2 QoS

3.2.3 DDNS

3.2.4 SNTP

3.2.5 FTP

3.2.6 電子メール

3.2.7 SMS

3.2.8 フィルタ

3.2.9 UPnP/Bonjour

3.2.10 RTP .............................................................................................................................................................. 17

3.2.11 SNMP

3.3 カメラ .................................................................................................................................................. 21

.................................................................................................................................. 1

............................................................................................................................................. 1

.................................................................................................. 1

......................................................................................... 2

...................................................................................... 3

.................................................................................................................... 4

............................................................................................................... 7

................................................................................................................ 9

....................................................................................................................................... 12

................................................................................................................................................................ 12

............................................................................................................................................................. 12

.............................................................................................................................................................. 12

................................................................................................................................................................. 13

..................................................................................................................................................... 13

................................................................................................................................................................ 14

........................................................................................................................................................ 15

................................................................................................................................................ 15

........................................................................................................................................................... 20

3.3.1 カメラ(指定モデルのみ) ................................................................................................................................ 21

3.3.2 プリセット(指定モデルのみ)

3.3.3 ビデオ

3.3.4 ROI(指定モデルのみ)

3.3.5 カラー

3.3.6 音声(指定モデルのみ)

3.3.7 詳細

3.3.8 プライバシーマスク(指定モデルのみ)

3.4 VA(指定モデルのみ) .............................................................................................................................. 25

3.4.1 TA ................................................................................................................................................................... 25

3.4.2 DIS

3.5 録画 ..................................................................................................................................................... 26

3.5.1 録画 ............................................................................................................................................................... 26

3.5.2 録画予約

3.6 ストレージ ........................................................................................................................................... 27

3.6.1 メモリ ............................................................................................................................................................ 27

3.7 トリガー .............................................................................................................................................. 27

3.7.1 トリガー ........................................................................................................................................................ 27

3.7.2 静止画を撮る(指定モデルのみ)

3.8 全般 ..................................................................................................................................................... 29

......................................................................................................................... 21

............................................................................................................................................................ 22

..................................................................................................................................... 23

............................................................................................................................................................ 23

.................................................................................................................................... 23

............................................................................................................................................................... 24

.......................................................................................................... 25

................................................................................................................................................................. 25

........................................................................................................................................................ 26

..................................................................................................................... 29

3.8.1 全般 ............................................................................................................................................................... 29

3.8.2 時刻

3.8.3 サーバーログ

3.8.4 オンライン

3.8.5 アカウント

3.8.6 Google マップ

3.8.7 保守

付録 1 製品仕様 .................................................................................................................................. 35

............................................................................................................................................................... 30

................................................................................................................................................. 30

..................................................................................................................................................... 31

..................................................................................................................................................... 31

............................................................................................................................................... 33

............................................................................................................................................................... 33

付録 2 ビットレートテーブル（参照用） ........................................................................................... 46

付録 3 POE接続 ................................................................................................................................. 48

付録 4 SMSメッセージング用API IDアプリケーション ..................................................................... 49

付録 5 Q&A ......................................................................................................................................... 51

付録 6 録画タイムテーブル .................................................................................................................. 52

付録 7 マイクロSDカード互換性リスト ............................................................................................... 53

1. 概要

クイック・セットアッ

ライン出力（緑）

1.1 製品の特徴

 1.3 / 2 メガピクセル解像度、HD 720p 品質により、ユーザーはより簡単に詳細な点に気づくことが可能

 ONVIF 規格が、シンプルなシステム統合のためにサポートされています

 リモート監視

-- iPhone と iPad、Windows®の Internet Explorer®と完全な互換性

 （指定モデルのみ）柔軟な天井と壁取り付け用の 3 軸機構

 （指定モデルのみ）電源ケーブルの使用を排除し、設置コストを削減するために POE（パワーオーバーイーサネット）をサポー

ト。

 （指定モデルのみ）外部アラーム I/O 装置接続

 （指定モデルのみ）過剰露出と暗い領域の画像認識度を向上

 （指定モデルのみ）ビデオ保存用にマイクロ SD カードサポート。

 （指定モデルのみ）カメラを開けたり、破壊の試みに対する破壊耐性

1.2 パッケージの内容

□ IP カメラ

1.3 コネクター

□ ネジおよびウォール プラ
グ

プ

□

□ CD マニュアル

注意： 利用可能なコネクターはご使用のモデルにより異なります。

イーサネット： RJ45 ネットワーク ケーブルを接続します。

DC IN： 調整電源に接続します。

リセット： 電源を接続した状態で押すと、IP アドレスを含むすべてのパラメーターを工場出荷

時のデフォルト設定にリセットします。

デフォルトにリセット後にカメラが再起動します。 リセット処理中は、カメラの接
続を取り外さないでください。

アラーム入力/アラーム出力： 「外部アラーム装置接続」については、「1.4 外部アラーム接続」（ 1 ページ）を参照

してください。

ライン入力（青）/

スピーカーとマイクの接続をサポートします。

1.4 外部アラーム接続（指定モデルのみ）

以下で、このシリーズに外部デバイスを接続する方法を説明します。

カメラ

DC 5V リレー

電磁接点

DC 12V

電源装置

ブザー

1

1.5 ステータスインジケーター(指定モデルのみ)

アイコン

--

--

アイコン

--

LAN 接続ステータス インターネット接続ステータス

システム・ステータス
電源投入時 常にオン 常にオン

（250 ms オン、250 ms オフ） 常にオフ

初期値に戻す

アップグレード

接続ステータス

LAN 接続中 常にオン --

LAN 切断済

インターネット接続中 -- 常にオン

インターネット切断済 --

iPhone、iPad、Android モバイルデバイスの 3G 接続エラー

3G 接続設定が未完了

* LED

点滅周期

- LED オン/ LED

オフ

点滅



（250 ms オン、250 ms オフ） 点滅（250 ms オン、250 ms オフ）

点滅



点滅（100 ms オン、500 ms オフ）





点滅

（100 ms オン、500 ms オフ）



--

（5 秒オン、0.5 秒オフ、0.5 秒オン、0.5 秒オフ、5 秒オン）



点滅

「プライバシー モード」（指定モデルのみ）がオンである場合には、次の表に示すように、状況インディケー
ターが点滅します。

LAN 接続ステータス インターネット接続ステータス

システム・ステータス
電源投入時 常にオン 常にオン

（250 ms オン、250 ms オフ） 常にオフ

初期値に戻す

アップグレード

接続ステータス

LAN 接続中 -- --

LAN 切断済

インターネット接続中 -- --

インターネット切断済 --

iPhone、iPad、Android モバイルデバイスの 3G 接続エラー

3G 接続設定が未完了

* LED

点滅周期

- LED オン/ LED

オフ

点滅



（250 ms オン、250 ms オフ） 点滅（250 ms オン、250 ms オフ）

点滅



点滅（100 ms オン、500 ms オフ）





点滅

（100 ms オン、500 ms オフ）



--

-- 

（5 秒オン、0.5 秒オフ、0.5 秒オン、0.5 秒オフ、5 秒オン）

点滅

プライバシーモードについては、「3.8.1 全般」（ 29 ページ）を参照してください。

2

1.6 マイクロ SD カードの挿入（指定モデルのみ）

ローカルビデオ録画用に、マイクロ SD カードスロットがカメラにあります。 カメラはホット・スワップに対
応していません。 電源を切った状態で、マイクロ SD カードを抜き差ししてください。 下図の指示に従って、
マイクロ SD カードを正しく挿入してください。

タイプ 1

金の接点を上に向けます

タイプ 2

タイプ 3

タイプ 4

金の接点を上に向けます

金の接点を下に向けます

金の接点を内側に向けます

注意： マイクロ SD カード内に重要なデータを保存している場合には、カードを挿入する前に、それを他のストレ

ージ メディアにコピーしていることを確認してください、そうしないと、カメラにカードを挿入した後、
データが消去されます。

注意： 互換性のあるマイクロ SD カードのリストについては、「付録 7 マイクロ SD カード互換性リスト」（ 53 ペ

ージ）を参照してください。

3

2. Internet Explorer を利用するカメラへのアクセス

水平移動

このネットワークカメラには、Microsoft® Internet Explorer®、および、さまざまな使用状況に応じて当社の自社開
発プログラム「EagleEyes」がインストールされた iPhone/iPad/Android モバイルデバイスを経由してアクセスする
ことができます。

注意： iPhone/iPad/アンドロイド端末を介してネットワークカメラにアクセスするための詳細について

はhttp://www.eagleeyescctv.comを参照ください。

このカメラを使用する前にネットワーク設定を行い、ネットワーク接続が良好であることを確認して下さい。

ネットワークの設定については、以下を参照してください。

 お使いのネットワーク環境が無線でない場合には、「詳細なネットワーク設定」

www.surveillance-download.com/user/m521.swf

が

からダウンロード可能です。

2.1 カメラへのログイン

ステップ 1:ブラウザーを開き、URLアドレスボックスにhttp://IP

アドレス:ポート番号

を入力します。

例えば、IPアドレスが 60.121.46.236 で、ポート番号が 888 の場合、URLアドレスボックスの中に

「

http://60.121.46.236:888

」を入力して、「確認」を押します。

ステップ 2:ログイン・ページで、ユーザー名とパスワードをキー入力し、下の画像から暗証番号がある場合は入力

します。 その後、「LOGIN（ログイン）」をクリックします。

ステップ 3:ウィザードが起動します。

‧ ウィザードをスキップし、カメラライブビューに直接アクセスするには、「終了」をクリックします。
‧ 次回からログイン時にウィザードを起動せず、カメラ・ライブ・ビューに直接アクセスするには、「Do not start wizard at login

（ログイン時にウィザードを起動しない）」にチェックを入れます。

注意： 「VLC プレーヤー」、「ソフトウェア」または「H264 ストリーミングビュ-アー」をインストールするように

求められた場合は、インストールに進むに同意してください。 そうしないと、適切にライブビューを見る
ことができない場合があります。

ステップ 4:正常にログイン後、ライブビューが表示されます。

2.2 コントロールパネルの概要

注意： 利用可能なボタンは、お使いのモデル番号およびログインする際に使用するユーザーレベルに依存します。

 タイプ 1

現在のストリーミング情報

FR: フレーム・レート
DR:

データレート

時間： 現在のシステム時刻

Q:

画質

R:

解像度

4