DOME
IP CAMERA SERIES
OPERATION GUIDE
Please read instructions thoroughly before operation and retain it for future reference.
m3432_2432t_2432_2421_2220_V1.1
IMPORTANT SAFEGUARD
All lead-free products offered by the company comply with the requirements of the
European law on the Restriction of Hazardous Substances (RoHS) directive, which means
our manufacture processes and products are strictly “lead-free” and without the hazardous
substances cited in the directive.
The crossed-out wheeled bin mark symbolizes that within the European Union the product
must be collected separately at the product end-of-life. This applies to your product and
Federal Communications Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct the interference at
his own expense.
any peripherals marked with this symbol. Do not dispose of these products as unsorted
municipal waste. Contact your local dealer for procedures for recycling this equipment.
This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device mat not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
Trademark Acknowledgements
iPad® & iPhone® are the registered trademarks of Apple Inc.
Android™ is a trademark of Google Inc. Use of this trademark is subject to Google Permissions.
Microsoft®, Windows® & Internet Explorer® are registered trademarks of Microsoft Corporation in the United
States and/or other countries.
Disclaimer
We reserve the right to revise or remove any content in this manual at any time. We do not warrant or assume
any legal liability or responsibility for the accuracy, completeness, or usefulness of this manual. The content of
this manual is subject to change without notice.
This product doesn’t have a standby / off mode.
MPEG4 Licensing
THIS PRODUCT IS LICENSED UNDER THE MPEG4 VISUAL PATENT PORTFOLIO LICENSE FOR THE
PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN
COMPLIANCE WITH THE MPEG4 VISUAL STANDARD (“MPEG-4 VIDEO”) AND/OR (ii) DECODING
MPEG4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY
MPEG LA TO PROVIDE MPEG4 VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY
OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL
AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE
HTTP://WWW.MPEGLA.COM.
GPL Licensing
This product contains codes which are developed by Third-Party-Companies and which
are subject to the GNU General Public License (“GPL”) or the GNU Lesser Public
License (“LGPL”).
The GPL Code used in this product is released without warranty and is subject to the
copyright of the corresponding author.
Further source codes which are subject to the GPL-licenses are available upon request.
We are pleased to provide our modifications to the Linux Kernel, as well as a few new
commands, and some tools to get you into the code. To get the codes, please write to
marketing@avtech.com.tw.
TABLE OF CONTENTS
1. OVERVIEW ......................................................................................................................................... 1
1.1 Product Features ....................................................................................................................................... 1
1.2 Package Content ....................................................................................................................................... 1
1.3 Cable Overview ......................................................................................................................................... 1
1.4 External Alarm Connection ........................................................................................................................ 2
2. CAMERA ACCESS WITH INTERNET EXPLORER ............................................................................ 3
2.1 Camera Login ............................................................................................................................................ 3
2.2 Control Panel Overview ............................................................................................................................ 3
2.3 Digital PTZ (DPTZ) Operations ................................................................................................................. 5
2.4 Event Record Search & Playback ............................................................................................................. 6
3. CAMERA CONFIGURATIONS ............................................................................................................ 7
3.1 System configuration menu ....................................................................................................................... 7
3.2 Network ................................................................................................................................................... 10
3.2.1 Network .......................................................................................................................................................... 10
3.2.2 QoS ................................................................................................................................................................ 10
3.2.3 DDNS ............................................................................................................................................................. 10
3.2.4 SNTP .............................................................................................................................................................. 10
3.2.5 FTP ................................................................................................................................................................. 11
3.2.6 MAIL ............................................................................................................................................................... 11
3.2.7 SMS ................................................................................................................................................................ 12
3.2.8 Filter ............................................................................................................................................................... 13
3.2.9 UPnP / Bonjour ............................................................................................................................................... 13
3.2.10 RTP .............................................................................................................................................................. 14
3.2.11 SNMP ........................................................................................................................................................... 15
3.2.12 IEEE 802.1X ................................................................................................................................................. 16
3.2.13 Network Share ............................................................................................................................................. 17
3.2.14 Network Failure Detection ............................................................................................................................ 17
3.3 Camera ................................................................................................................................................... 17
3.3.1 Camera ........................................................................................................................................................... 17
3.3.2 Video .............................................................................................................................................................. 18
3.3.3 ROI ................................................................................................................................................................. 18
3.3.4 Color ............................................................................................................................................................... 18
3.3.5 Audio .............................................................................................................................................................. 19
3.3.6 Advanced ........................................................................................................................................................ 19
3.3.7 Privacy Mask .................................................................................................................................................. 20
3.4 VA ............................................................................................................................................................ 21
3.4.1 TA ................................................................................................................................................................... 21
3.5 EVENT .................................................................................................................................................... 21
3.5.1 Event .............................................................................................................................................................. 21
3.5 Record ..................................................................................................................................................... 21
3.5.1 Record ............................................................................................................................................................ 21
3.5.2 Record Timer .................................................................................................................................................. 22
3.6 Storage .................................................................................................................................................... 22
3.6.1 Memory .......................................................................................................................................................... 22
3.7 Trigger ..................................................................................................................................................... 22
3.7.1 Trigger ............................................................................................................................................................ 22
3.7.2 Snapshot ........................................................................................................................................................ 24
3.8 General ................................................................................................................................................... 24
3.8.1 General ........................................................................................................................................................... 24
3.8.2 Time ................................................................................................................................................................ 25
3.8.3 Server Log ...................................................................................................................................................... 25
3.8.4 Online ............................................................................................................................................................. 26
3.8.5 Account ........................................................................................................................................................... 26
3.8.6 Google Maps .................................................................................................................................................. 27
3.8.7 Maintenance ................................................................................................................................................... 27
APPENDIX 1 PRODUCT SPECIFICATIONS ........................................................................................ 29
APPENDIX 2 BIT RATE TABLE FOR REFERENCE ............................................................................ 33
APPENDIX 3 POE CONNECTION ....................................................................................................... 35
APPENDIX 4 API ID APPLICATION FOR SMS MESSAGING .............................................................. 36
APPENDIX 5 Q&A ................................................................................................................................ 38
APPENDIX 6 RECORDING TIME TABLE ............................................................................................ 40
APPENDIX 7 PREREQUISITES FOR NETWORK SHARE .................................................................. 41
A7.1 Check PC IP Address ........................................................................................................................... 41
A7.2 Create "Administrator" Account ............................................................................................................. 41
A7.3 Share Folder ......................................................................................................................................... 42
1. OVERVIEW
1.1 Product Features
Easy network setup with your iOS / Android OS
ONVIF standard supported to simplify system integration
POE (Power-over-Ethernet) support to eliminate the use of power cables and reduce installation costs
IR LEDs built-in for night surveillance
External alarm I/O device connection
Line in / out jacks available for audio transmission
DWDR to increase image recognizability in overexposure and dark areas.
Remote Surveillance
-- Full compatibility with iOS & Android OS, and Internet Explorer on Windows operating system
1.2 Package Content
Standard Package
Camera and its case Quick Guide
Optional Accessories
Screws & wall plugs Waterproof kit
Wrench
1.3 Cable Overview
Cable Description
Power cable
RJ45 network cable
GND
Alarm-in
Alarm-out
RESET
Connect to DC12V power supply.
Note: The power adapter is optional.
Connect it to the supplied RJ45 cable extender adapter for cable extension, and prepare another RJ45
network cable with suitable length for your connection.
Ground wire, used for reset default or external device connection.
Reserved for connecting to an external alarm device. For details, please refer the user manual of your alarm
device.
Reserved for connecting to an external alarm device. For details, please refer the user manual of your alarm
device.
Remove the insulating coating of this wire, and twist it with a ground wire together to reset default. This will
reset all parameters, including the IP address to factory default settings.
Note: Disconnect power before twisting these two wires together, and connect to power again for
reset default.
Line in (Blue)
Line out (Green)
Support microphone connection.
Support speaker connection.
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1.4 External Alarm Connection
This camera supports external I/O device connection for easy connection.
Below shows you how to connect an external device to this camera.
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2. CAMERA ACCESS WITH INTERNET EXPLORER
This network camera can be accessed via Microsoft Internet Explorer and iOS / Android mobile devices with our
self-developed program “EagleEyes” installed depending on different using situations.
Before using the camera, make sure you have configured the network settings, and the network connection is fine.
For network configurations, please refer to:
“ADVANCED NETWORK SETUP” downloadable from www.surveillance-download.com/user/m3636.swf.
2.1 Camera Login
Step1: Open your web browser, and key in http://ipaddress:portnum in the URL address box.
For example, for the IP address 60.121.46.236 and port No. 888, please key in ”http://60.121.46.236:888” into
the URL address box, and press “Enter”.
Step2: In the login page, key in the user name and password, and enter the security code from the image below if any.
Then, click “LOGIN”.
Step3: The wizard is then started.
‧ To skip the wizard and directly access the camera live view, click “Close”.
‧ To directly access the camera live view without starting the wizard for the login next time, check “Do not start wizard at login”.
Note: If you’re prompted to install “VLC player”, “Software” and “H264 Streaming Viewer”, please
agree to proceed the installation.
Step5: When the login is successful, the live view is shown.
2.2 Control Panel Overview
Note: The buttons available depend on the device you have and the user level used to log in.
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Function Icon User Level Description
Live
Backup
Supervisor / Power User
/ Normal User / Guest
Supervisor / Power User
Switch to the live view page.
Enter the event record list for video playback.
For details, please refer to “2.4 Event Record Search & Playback’ at page 5.
DPTZ
Config.
Supervisor / Power User
/ Normal User
Supervisor / Power User
Live player -- Supervisor / Power User
/ Normal User / Guest
Quality -- Supervisor / Power User
/ Normal User
Video Profile -- Supervisor / Power User
/ Normal User
Snapshot
Live View Size:
Full Screen
Supervisor / Power User
/ Normal User
Supervisor / Power User
/ Normal User
Switch to the DPTZ configuration page.
For details, please refer to “2.3 Digital PTZ (DPTZ) Operations” at page 4.
Switch to the system configuration page, and the functions available for
“Supervisor” and “Power User” are different.
For details, please refer to “3.1 System configuration menu” at page 7.
Select the image player from the drop-down list:
ActiveX
QuickTime
QuickTime is Apple Inc.’s multimedia software. You need to have QuickTime
installed in your operating system before selecting “QuickTime”. When it is
selected, you will be promoted to enter the user name and password to access
the camera.
VLC
Click & drag the slider to select the video quality:
BASIC / NORMAL / HIGH / BEST.
Select the pre-defined video set from the drop list. The video set could be
configured in “Config” -> “Camera” -> “Video”.
Click to take a snapshot of the current view on a new window. Right click
on the picture and re-save it to the location you want.
Click to display the image in full screen.
To exit the full screen mode, press “Esc” on your keyboard.
This icon appears only when the selected resolution is 640 x 480 or above.
Double size
Normal Size
Fit to screen
No Scale
Audio On / Off
Alarm Out
Microphone
DPTZ
Zoom-in / out
Max. Zoom-in / out
/
/
/
/
The QVGA resolution is resized to fit into the current live view size.
This icon appears only when the selected resolution is 320 x 240.
The current live view size is the same as the selected resolution.
This icon appears only when the selected resolution is 1280 x 720 or above.
The selected resolution is resized to fit into the current live view size.
This icon appears only when the selected resolution is 1280 x 720 or above.
Click and hold the movable square on the left bottom corner of the live view
Supervisor / Power User
/ Normal User
Supervisor / Power User
/ Normal User
to move
This icon appears only when the selected resolution is 1280 x 720 or above.
Click to switch the audio-in on / off.
Click to force your alarm-out device to work. For example, when your
alarm device is a buzzer, click this button and your buzzer will start to
sound even if there’s no alarm event.
Supervisor Click to switch the audio-out on / off.
Supervisor / Power User
/ Normal User
Supervisor / Power User
/ Normal User
Supervisor / Power User
/ Normal User
Click to enable the zoom-in / out function. To move the image in the
zoom-in mode, simply click on where you want to see in the live view.
For vari-focal models only.
Click to zoom in / out the current image.
This function is available only when DPTZ is enabled.
Click to zoom in the image to the largest / zoom out the image to its
original size.
This function is available only when DPTZ is enabled.
4
2.3 Digital PTZ (DPTZ) Operations
This camera has PTZ capability, i.e. digital PTZ (hereafter called “DPTZ”), for wide area monitoring.
STEP1: Click “DPTZ” to show the DPTZ control panel.
FUNCTION ICON DESCRIPTION
Moving panel
Take snapshots
Zoom in / out /
Max. zoom in / out /
Normal Size
Scale
--
When is selected, the moving control panel will be shown to move the picture after zoom-in is
performed.
Click to take a snapshot of the current view on a new window. Right click on the picture and re-save it
to the location you want.
Click once to enlarge the picture by 1X, and click once to restore the zoom ratio by 1X.
Click
picture ratio to 1X.
The current live view size is the same as the selected resolution.
This icon appears only when the selected resolution is 1280 x 720 or above.
Click and hold the movable square on the left bottom corner of the live view to move
This icon appears only when the selected resolution is larger than the current live view size.
once to enlarge the picture to the max zoom ratio by 16X, and click once to restore the
5
2.4 Event Record Search & Playback
Note: To save more recorded data, it’s recommended to use this camera with a compatible NVR.
/
Previous / Next Hour
Fast Forward Increase the speed for fast forward. Click to get 2X, 4X, 8X & 16X speed forward eventually.
Fast Rewind Increase the speed for fast rewind. Click to get 2X, 4X, 8X & 16X speed rewind eventually.
Play
Pause
Stop
Step In the pause mode, click to get one frame forward.
Audio Click to mute the playback if necessary, and click again to restore.
Download
Click to jump to the next / previous time interval in an hour, for example, 11:00 ~ 12:00 or 14:00
~ 15:00, and start playing the earliest event video clip recorded during this whole hour.
Click to play the current video clip.
Click to pause the video playback.
Click to stop the video playback.
Click to download the current video clip to the specified path in your PC.
The downloaded video can only be opened by our own video player. Please go to “General” → “Maintenance” to
download the video player, or get the player from the CD supplied with the sales package.
6
3. CAMERA CONFIGURATIONS
Users can further configure this network camera by accessing via Internet Explorer.
3.1 System configuration menu
Click “Config.” to enter the configuration page.
The functions are categorized into seven menus: Network, Camera, VA, Record, Storage, Trigger and General.
For details about “Network”, please refer to “3.2 Network” at page 10.
For details about “Camera”, please refer to “3.3 Camera” at page 16
For details about “VA”, please refer to “3.4 VA” at page 21
For details about “Record”, please refer to “3.5 Record” at page 21.
For details about “Storage”, please refer to “3.5.2 Record Timer
To schedule alarm and motion recording, enable it, and select the day and time for recording.
Note: The timer must be enabled for the record function to work properly.
Note: The selected time will be yellow-colored.
3.6 Storage” at page 22.
For details about “Trigger”, please refer to “3.7 Trigger” at page 22.
For details about “General”, please refer to “3.8 General” at page 24.
Main Menu Sub-Menu Reference
Network Network Configure network settings.
DDNS Enter DDNS information when the network type is PPPOE or DHCP.
SNTP Synchronize your camera time with the networked computer systems.
FTP
Mail Enter Email information for event notifications when “Email” is chosen in “Trigger” → “Trigger”.
SMS
Filter Choose to permit or block the IP address(es) which can access this camera.
QoS Limit the data flow for live streaming.
Enter the FTP information for event notifications when “FTP” is chosen in “Trigger” →
“Trigger”.
Enter text messaging information for SMS notifications when “SMS” is chosen in “Trigger” →
“Trigger”.
Camera Camera
UPnP
Bonjour
RTP
SNMP
IEEE 802.1X
Network Share
Network Failure Detection
*Suitable for Windows-based operating system.
Allow this camera to be detected among devices within the same network area for easy and
quick usage.
*Suitable for Apple Mac-based operating system.
Allow this camera to be detected among devices within the same network area for easy and
quick usage.
Set the parameters for video data transmission when you’re using multimedia other than web
browsers and Video Viewer for remote access.
Configure SNMP to remotely manage network devices.
The settings here enable the camera to access a network protected by 802.1X/EAPOL
(Extensible Authentication Protocol Over LAN).
Assign a location in the LAN environment to save the snapshot of events when “Network
Share” is chosen in “Trigger” → “Snapshot”.
Configure this camera to check the network connection of other device periodically, and send
notifications via Email or FTP for disconnection events.
1. Rename the camera.
2. Change the place where the camera name is shown on the screen.
7
Video Adjust video-related settings in different video format.
ROI Select a specific area to reinforce the image quality of that area.
Color Adjust the color performance.
Audio Adjust the audio volume of the microphone and speaker.
Advanced Adjust the camera parameters if necessary.
Privacy Mask Cover certain areas on the camera image.
VA TA
ONVIF Event
Record Record Configure the record function.
Record Timer Schedule external alarm recording.
Storage Memory Check the current storage capacity and clear all recorded data when needed.
This function should be used with the mini-guard control switch for alarm system integration.
For details, please check with your distributor or installer.
This function is used to integrate the functions of event and alarm detection when this camera
has to work with other ONVIF-compliant device.
8
Main Menu Sub-Menu Reference
1. Enable / disable the motion detection.
Trigger
Trigger
2. Set the motion detection area.
3. Configure how the camera reacts for any event.
General General
Time Set daylight saving time and the current time.
Server Log Check the system event logs.
Online Check the current online user(s).
Account
Google Maps Allow you to know where the network camera is.
Snapshot
Maintenance
Schedule the camera to take snapshots periodically or at a specific time, and send to E-Mail,
FTP and / or Network Share for backup. Time-lapse recording could also be configured here.
1. Select the language of the web browser.
2. Check the MAC address of the camera.
3. Lock camera access after the specified time.
1. Create a new user account with different access privilege.
2. Modify or delete an existing user account.
1. Check the current firmware version and upgrade your camera.
2. Copy system configurations.
3. Reboot the camera.
4. Download the video player to play the recorded data.
9
3.2 Network
3.2.1 Network
You can set the network configuration of the network camera depending on your network type.
For details, please refer to “Advanced Network Setup” from www.surveillance-download.com/user/
m3636.swf.
3.2.2 QoS
QoS, Quality of Service, is the ability to control the data flow for real-time streaming. This function is important if
your network bandwidth is insufficient and you have other devices to share the network bandwidth.
Check “QoS Enable”, and set the max. upload rate from 256 to 10240 kbps.
3.2.3 DDNS
Select “On” when the selected network type in “Network” is “PPPOE” or “DHCP”.
For details, please refer to “Advanced Network Setup” from www.surveillance-download.com/user/m3636.swf.
3.2.4 SNTP
SNTP (Simple Network Time Protocol) is used to synchronize your camera time with the networked computer..
Function Description
GMT Once users choose the time zone, the network camera will adjust the local area time of the system
automatically.
NTP Server Simply use the default SNTP server (For example, tock.stdtime.gov.tw) or change to another server with
which users are familiar.
Sync. Period Select “Daily” to synchronize the camera time with the network time every day or “None” to turn off this
function.
Sync Click and the network camera will synchronize the time with the network time.
10
3.2.5 FTP
Enter the detailed FTP information and click “Save” to confirm. The information you set here will be applied
when “FTP” is selected in “Trigger” → “Trigger”.
3.2.6 MAIL
Enter the detailed e-mail information and click “Save” to confirm. The information you set here will be applied
when “Email” is selected in “Trigger” → “Trigger”.
Function Description
SMTP Server Enter the SMTP server address provided from your e-mail system supplier.
Port Enter the port number provided from your e-mail system supplier. If this column is left blank, the e-mail server will use
port 25 to send e-mails.
Mail From Enter the name of the sender.
SSL Encryption Select “Yes” if your e-mail server is using SSL encryption to protect your e-mail content from unauthorized access.
Verify Password Some mail servers are required to verify the password. Please enter the “user name” and “password”.
Subject Enter the subject for the E-Mail.
E-Mail Address List Add the e-mail address(s) of the assigned recipient(s).
Test When all information is entered, click “Test Mail” to try if the receipt.
11
3.2.7 SMS
Note: Before using this function, you need to apply an account and get an API ID from the mobile
messaging company, such as Clickatell and EVERY8D. For details, please refer to “APPENDIX 4
API ID APPLICATION FOR SMS MESSAGING” at page 36.
Enter the detailed information needed for text messaging, and click “Save” to confirm. The information you set
here will be applied when “SMS” is selected in “General” → "Trigger".
Function Description
System The text messaging service provider is Clickatell.
User name / Password Enter the account user name and password you created in Clickatell.
API ID Enter the API ID you applied from Clickatell.
Recipient Click “Add” to enter the phone number, including the country code, to receive the text
message. Five sets of phone numbers are allowed.
Transfer Interval Set the interval time in minutes between two-message sending.
The options are 0, 15, 30 & 60.
Reset Counter Click to restart the text messaging, and the SMS will be sent after the specified time interval
since you click this button.
Message Enter the text content (up to 70 characters) you want to send with the text message.
Test To know whether your SMS setting is correct, click this button to immediately send a SMS to
your phone.
Note: This testing is not free and you will be charged for SMS sending base on your
local rate.
12
3.2.8 Filter
Choose to permit or block the IP address(es) which can access this camera, and click “Save” to confirm.
Function Description
Filter Configuration
Error Count Set the maximum count for login failure. When the maximum count is reached, the IP address trying to access the
Error Lock Time Set the lock time in minutes when the maximum count of error login for an IP address is reached.
Echo Request Select “Non-Block” to allow other users to use the ping command to detect the IP address of your network camera, or
IP/MAC Filter Configuration
IP/MAC Filter Choose to enable or disable the filter function.
IP/MAC Filter Policy If “Enable” is selected, choose whether you want to permit (Allow) or block (Deny) the IP address list below.
IP/MAC Filter Rules
Rule
network camera will be locked.
“Block” to deny the ping command request.
‧ To add an item to the IP address list, key in the IP address in “Rule”, and click “Add”.
‧ To remove an existing item in the IP address list, click the item you want to remove, and click “Delete”.
3.2.9 UPnP / Bonjour
“UPnP” stands for “Universal Plug and Play”, which allows devices to connect seamlessly in the home and
corporate environments and simplify installation of computer components, and is only suitable for Microsoft
Windows-based operating system.
“Bonjour” functions the same as “UPnP”, but it’s only suitable for Apple Mac-based operating system.
UPnP
Bonjour
Check “Enable” to allow the network camera to be detected among devices within the same network area, and
set the identification name of the camera in “Friendly name”.
When this function is activated, the other PC within the same domain as this camera will be able to search this
camera in:
“Network Neighbor” with the identification name set in “Friendly name” for Windows-based PC, or
“
” (finder) or “Bookmark” with the identification name set in “Device Name” for Mac-based PC.
13
Double-click it to quickly open the web browser for camera access.
Port Mapping (Available only in UPnP)
This function can eliminate the need to additionally access the router for port forwarding.
For details, please refer to “Advanced Network Setup” from www.surveillance-download.com/user/m3636.swf.
Note: Before using this function, make sure your router supports UPnP, and this function is enabled. If
not, please access your router additionally for port forwarding.
When “Port Mapping” is set to “Enable”, the system will automatically assign an IP address or port number for
you if no IP address or port number is entered.
Note: When the configurations are saved successfully, you’ll see a message indicating the IP address
and port number assigned to this network camera.
3.2.10 RTP
The Real-time Transport Protocol (RTP) is an Internet protocol standard to manage the real-time transmission of
multimedia, such as VLC player.
The media player you want to use for remote access must support RTP transmission for this function to work
normally.
Note: When you’re about to end the remote access, please press the stop button on your media player
first, and then close the program. This is to ensure the server receives the stop command, and
also help to protect the server from redundant data transmission.
14
Function Description
Port Range
The port range used by RTP is limited, and preserving 100 ports between the start port and end port is necessary.
Start Port The range of the start port is 1024 ~ 65434.
End Port The range of the end port is 1124 ~ 65534.
Video
Address and port for
video transmission
Audio
Address and port for
audio transmission
Set a specific address and port for multicast of profile 1 ~ 4.
The range of the address is limited between 224.0.0.1 ~ 239.255.255.255.
The port for multicast must be an even number.
Set a specific address and port for multicast of audio.
The range of the address is limited between 224.0.0.1 ~ 239.255.255.255.
The port for multicast must be an even number.
3.2.11 SNMP
SNMP, Simple Network Management Protocol, is used to facilitate the exchange of management information
between network-attached devices, and network administrators could use it to monitor those devices.
The SNMP consists of three basic components:
Network-management systems (NMSs) to monitor and control the managed devices.
Managed devices as network nodes to save all network and management information, such as routers, access
servers, switches, bridges, hubs, etc.
Agents as network management software modules on managed devices to provide the status of managed devices
to NMSs.
Note: Before configuring SNMP settings, make sure your NMS is enabled first.
Enable SNMP V1 / V2C
Select “Yes” to enable this function, and enter the names of “Read community” and “Write community” based on
your NMS configurations.
To enable “Traps” to notify the management station of important events, choose “V1” or “V2C” in “Enable”, enter
the address and community name, and select the event type(s) needed.
15
Enable SNMP V3
SNMP V3 has a higher security level than SNMP V1 / V2C to allow configuring the authentication password and
encryption password.
Choose “Read/Write Security name” or “Read only Security name” based on your NMS settings, and enter the
community name. Then, select the authentication type from “MD5” or “SHA”, and enter the password for
authentication and encryption. The password length is from 8 to 31 characters.
3.2.12 IEEE 802.1X
The settings here enable the camera to access a network protected by 802.1X/EAPOL (Extensible
Authentication Protocol Over LAN).
Note: For authentication to work properly, it's important to synchronize the time in the camera with an
NTP server.
Before using this function, make sure:
The switch and RADIUS server you have in the LAN environment supports IEEE 802.1X, and IEEE 802.1X
settings are enabled.
You’ve applied a digital certificate from a Certificate Authority which can be validated by a RADIUS server,
and the identity and password used.
Then, follow the steps below:
Step1: Connect this camera to a PC or laptop directly, and go to its login page to log in.
Note: To know how to connect the camera to a PC or laptop directly, please check “4 Modem / Hub +
Modem” in “ADVANCED NETWORK SETUP”.
Step2: Log into the camera, and go to “Config” “Network” “IEEE 802.1X”. Enable this function, and select
the EAP method you want to use.
Note: This camera supports “EAP-PEAP”, “EAP-TLS” and “EAP-TTLS”.
Step3: Enter the identity and password you get from the Certificate Authority, and select the EAPOL version
used in your switch.
Step4: Upload the certificate(s) issued by the Certificate Authority, and save.
Step5: Disconnect the camera from your PC or laptop, and connect it to the switch in the LAN environment you
want to use IEEE 802.1x, and the camera will start the authentication later.
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3.2.13 Network Share
This function is used to assign a location in the LAN environment to save the snapshot of events.
Note: This function is available only for Windows operating systems.
The information you set here will be applied when “Network Share” is selected in “Trigger” → “Snapshot” →
“Storage Mode”.
To use this function, make sure:
A PC is installed in the same LAN environment as this camera, and you know the IP address of the PC.
A PC account is created as “Administrator” with a user name and password.
A folder in the PC is opened as shared to the user account you assigned.
Note: Please check “APPENDIX 7 PREREQUISITES FOR NETWORK SHARE” at page 41 for more details.
Enable this function, and enter the address of the PC, the folder being shared, and the user name and password
to access the PC. If the information is all correct, you'll see a check in the “Status” column, and you’re ready to
go to “Trigger” → “Snapshot” for further configurations.
3.2.14 Network Failure Detection
Configure this camera to check the network connection of other device periodically, and send notifications via
Email or FTP for disconnection events.
3.3 Camera
3.3.1 Camera
In this menu, you can set the camera title, OSD display, and location to save snapshots.
Note: The actual functions shown depend on the model you have.
17
3.3.2 Video
You can adjust the power line frequency of your camera (60Hz or 50Hz) to suit your environment if needed, or
adjust video-related settings in different video format.
“Quality” is related to image clearness.
“FPS” is related to the fluency of the video. The more the FPS, the more fluent the video.
“Max Bit Rate” is the maximum limitation of data transmission in the selected image format and resolution.
Note: QQVGA is for mobile surveillance only.
3.3.3 ROI
ROI, Region of Interest, is used to reinforce the image quality of the selected area(s). Users could specify two
areas in the camera view.
3.3.4 Color
Adjust the color performance from Brightness, Contract, Saturation, and Hue. Click and drag the slider to
preview the color change on the right side of this page and adjust the image color.
To restore the default values, click “Back to Default”.
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3.3.5 Audio
Drag the slider to adjust the volume of the microphone and speaker.
3.3.6 Advanced
Adjust the camera parameters if necessary.
Note: The functions available depend on the model number used.
Item Description
Fixed Shutter Shutter Speed is a function that can adjust the duration of the electronic shutter to produce optimum image quality. Select the
shutter speed suitable for your environment.
Slow Shutter
Speed
Exposure Control This function is used to synchronize the shutter time to the fluorescent light to suppress image flickering.
Exposure Value Drag the slider to adjust the exposure level from 0 ~ 4. The higher the value, the more light to let into the camera.
Mirror Select “ON” to rotate the images horizontally based on your installation situation when necessary.
Flip Select “ON” to rotate the image 180° when necessary.
Denoise Click and drag the slider to adjust the level from 0 ~ 10 to decrease the noise shown in the dark environment. The higher the
IR Control Select “Auto” to automatically enable IR LEDs at night or in the dark environment, or “OFF” to disable this function.
IR Extend Time Set the delay time from 1 ~ 60 in second after which the day and night switch is made, or select 0 to disable this function.
IR Turn On Level Select the level for IR light to activate. 0 means off.
Select the slow shutter speed suitable for your environment: 1/15, 1/6, or Auto.
A slower shutter speed in dark conditions will help to produce a brighter image, but will produce fewer frames per second,
which may cause images to get blurry during motion.
value, the higher the denoise level. 0 means off.
This is used for the environment where the light condition may change suddenly and usually last for a short time, for
example, the entrance of a parking lot. It may cause the day & night mode switching constantly and damage the camera.
With this function, the camera will delay the mode switch at night since the light change is temporary and unnecessary to pay
attention.
White Balance Process the current image to retain color balance over a color temperature range.
Sharpness Sharpness enhances the clarity of image detail by adjusting the aperture and sharpening the edges in the pictures.
Hold and drag the slider to adjust the level of sharpness. The higher the value, the sharper the image.
Digital WDR Digital WDR is used to simulate the effect of WDR when users need to increase image recognizability in overexposure and
dark areas. 0 means off.
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Item Description
Day and Night This function is used to configure the day and night mode:
Day - Always stay in the day mode (color).
Night - Always stay in the night mode (B/W).
Time – Select this option, and click “Day and Night” in blue to enable and set a schedule to enable day and night mode. The selected
time (yellow) will be in the day mode, and the unselected time will be in the night mode.
Sensor – Use the built-in light sensor for day and night detection.
Digital Input N.O. – (Used with Alarm In) Normally stay in the day mode, and switch to the night mode when the alarm is triggered.
Digital Input N.C. – (Used with Alarm In) Normally stay in the night mode, and switch to the day mode the when alarm in triggered.
Defog Select ”ON” or ”Auto” to enable the defog function in poor weather conditions such as fog, smog or smoke. The captured
image can be improved.
High Light
Compensation
It’s used to suppress strong backlight for clearer images. Select “ON” or “Auto”, and a gray mask will be covered on the
source of the strong light.
3.3.7 Privacy Mask
You can cover certain areas on the camera image with privacy masks.
Item Description
Mosaic Size
Privacy Mask Name
Function Select “On” to enable the privacy mask function.
Mosaic Select “ON” to have the mosaic effect.
Color Select “ON” to color the privacy mask.
Mask Color Select the color for the privacy mask.
Transparency Select the transparency for your privacy mask.
Line Width Choose the line width from 0, 2, 4 and 6 when the transparency is not set to 0%.
Choose the mosaic size of the privacy mask when “Mosaic” is set to “ON”.
The options are: 8×8, 32×32, and 64×64.
Name your privacy mask.
The options are: 0%, 25%, 50%, and 100%.
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3.4 VA
3.4.1 TA
TA, tampering alarm, should be used with the mini-guard control switch for alarm system integration. For more
details, please check with your distributor or installer.
3.5 EVENT
3.5.1 Event
This function is used to integrate the functions of event and alarm detection when this camera has to work with
other ONVIF-compliant device.
3.5 Record
3.5.1 Record
Enable or disable the alarm record function. When “Enable” is set to “No”, the alarm record function is
disabled even if you enable it in other configuration pages.
Select if the data should be overwritten when the memory storage is full.
Enable or disable the audio record function.
Select the video resolution for event recording.
Note: The higher resolution you choose, the more accuracy and higher image quality the recording will
be, but the faster the memory storage is consumed and become full
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3.5.2 Record Timer
To schedule alarm and motion recording, enable it, and select the day and time for recording.
Note: The timer must be enabled for the record function to work properly.
Note: The selected time will be yellow-colored.
3.6 Storage
3.6.1 Memory
In “Memory”, you can check the remaining capacity for recording, or clear all recorded data saved if needed.
Note: The recorded data will be removed also when you reset or reboot this camera.
Note: To save more recorded data, it’s recommended to use this camera with the compatible NVR.
Note: To know the total recording time per recording resolution, please refer to “APPENDIX 6
RECORDING TIME TABLE” at page 40.
3.7 Trigger
3.7.1 Trigger
You can configure how this camera reacts when there’s an alarm or motion event.
22
Detect
Item Description
External Alarm Enable or disable detection from external alarm-in device, and click the title “External Alarm” (in blue) to set “N.O.”
Motion Enable or disable motion detection.
When “Enable” is selected, click “Detection” to enter the motion detection area setting page as follows:
or “N.C.” depending on the configuration of your alarm-in device.
Motion detection is not supported when the stream format is Motion JPEG.
Sensitivity:
Set the detection sensitivity from the drop-down list: High, Normal or Low.
Area Setting:
Set the motion detection area by selecting the area grids with your mouse. Pink grids represent the area that is not being
detected while the transparent grids are the area under detection. You can set multiple areas under detection.
Click “Clear All” to set the whole area undetected.
Click “Select All” to set the whole area under detection.
Duration Set the duration time for trigger recording (5 / 10 / 20 / 40 seconds).
Action
Here defines how the camera delivers alerts to you for any event.
Item Description
E-Mail Select the event type you want to receive E-mail notifications when it occurs.
Then, click the title “E-Mail” (in blue) to configure the media type (H264 / JPEG / MPEG4), file format (AVC / AVI),
and record time (1 ~ 5 seconds) for the event video clip.
The camera will send the captured video clip to the E-mail address(s) you assigned in “Network” “Mail” once the
selected event type occurs.
FTP Select the event type you want to receive FTP notifications when it occurs.
Then, click the title “FTP” (in blue) to configure the media type (H264 / JPEG / MPEG4), file format (AVC / AVI), and
record time (1 ~ 5 seconds) for the event video clip.
The camera will upload the captured video clip to the FTP site you assigned in “Network” “FTP” once the
selected event type occurs.
SMS Select the event type you want to receive a text message when it occurs.
The camera will send a text message to the mobile phone number you assigned in “Network” “SMS” once the
selected event type occurs.
Alarm Out
Record Select the event type you want to enable event recording when it occurs.
Audio Alert Select the event type you want to enable audio alert when it occurs.
Select the event type you want to trigger the alarm-out device to work when it occurs.
Then, click the title “Alarm Out” (in blue) to configure the trigger rule (LOW / HIGH).
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3.7.2 Snapshot
Enable this function to schedule the camera to take snapshots periodically or at a specific time, and send the
snapshots to E-Mail, FTP, and / or Network Share for backup.
Note: Before using E-Mail, FTP and Network Share, make sure the related configurations are done in
“Network” “Mail”, “Network” “FTP”, and “Network” “Network Share”.
Time-lapse Recording
This function allows users to create time-lapse recording by combining snapshots together.
Note: To use this function, make sure “Network Share” is configured well in “Network” “Network
Share”. For details, please go to “3.2.13 Network Share” at page 17.
Step1: Configure when to take snapshots in “Snapshot”, and choose “Network Share” as the storage mode.
Step2: In “JPG to AVI Conversion”, choose how many images you want to see per second in “FPS”, name the
video file, and specify the file size.
Step3: Click “Convert” to start file conversion, and go to the path specified to store snapshots in “Network Share”
to check the video file.
3.8 General
3.8.1 General
To change the language of UI interface, select from the drop-down list in “Language”.
To lock camera access when it’s not used after the specified time, select “5 MIN”, “15 MIN” or “30 MIN” from the
drop-down list of “Auto Lock Time”, or select “NEVER” to disable this function.
Note: When the camera access is locked after the specified time, to resume camera access, please
enter the password.
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3.8.2 Time
Set daylight saving time and the current time, and click “Save” to confirm.
Function Description
Time Configuration
Date
Time
Daylight Saving Time Configuration
Daylight Saving Time
Set the current date.
Set the current time.
Specify whether to use daylight saving time (Enable / Disable).
If this function is enabled, set the time period (Start Time / End Time), and adjust the daylight
saving time in hours (Adjust Time).
3.8.3 Server Log
To quickly search the system logs you want by event type, click “Prev. Page” or “Next Page” to find the logs you
want, or check the event type(s) and click “Reload” to start searching.
To clear all system event logs, click “Clear All”.
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3.8.4 Online
You can check the current online user(s) with respective online information. To refresh the list, click “Reload”.
To allow anonymous login, select “Enable” in “Anonymous Viewer Login”.
To disable image code verification at login, select “No” in “Login with CAPTCHA Image”.
3.8.5 Account
You can create a new account with different user access privilege, or delete or modify an existing account
setting.
How to create a new account
Step1: Click “New”, and fill in the following columns.
Column Description
User Name Set a user name that will be used for camera access. The user name allows up to 16 alphanumeric characters.
Password Set the password that will be used for remote login. The password allows up to 16 alphanumeric characters.
Confirm Password Enter the password again to confirm.
User Level Set the security level of an account to give the permission to control different functions. There are four user levels:
SUPERVISOR, POWER USER, NORMAL USER and GUEST.
Life Time Select how long this account is allowed to stay online (1 MIN / 5 MIN / 10 MIN / 1 HOUR / 1 DAY / INFINITE)
Step2: Then, click “Save” to save your setting and create a new account.
How to modify or delete an existing account
Step1: Select the account you want to modify or delete.
Step2: To modify the account, click “Edit” to change the settings, and click “Save”.
To remove the account, click “Delete”.
Note: It’s not allowed to remove an account when there’s only one account in the account list.
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3.8.6 Google Maps
This function is used to let you know where the network camera is.
The system will prompt you to apply a Google Maps Key if your access is denied. Please follow the instructions
below when you’re denied:
Step1: Click “Sign up for a Google Maps key” to enter the application page.
Step2: Check the terms and conditions, and enter the IP address of the network camera. Then, click “Generate
API Key”.
Step3: Copy the generated API key, and click “Update Google Maps Key” on the web browser to paste it.
3.8.7 Maintenance
Firmware Upgrade
This function is used when users need to upgrade the camera for function scalability.
Note: Before using this function, make sure you have the correct upgrade files provided by your
installer or distributor.
Note: The event videos saved in the camera will be removed after firmware upgrade. Make sure you’ve
copied important events to your PC before firmware upgrade.
Step1: Select “ ” to browse to where you save the upgrade files, and select them one by one until all files are
selected (up to four files).
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Step2: Select “Upgrade” to start system upgrading.
Note: You’ll be prompted to keep current configurations. It’s recommended to keep them, or all
configurations will be restored to default values after upgrade.
Note: It takes a few minutes to finish the upgrade process. Do not disconnect the power during
firmware upgrade, or the upgrade may be failed. The camera will reboot after the upgrade.
System Configuration Backup
This function is used to copy your system configuration to a “System.bin” file.
You may import the same system configuration to another camera, or restore your system configuration when
the camera is reset to default values.
Select “System.bin” in “Firmware Upgrade”, and select “Upgrade” to import the system configuration.
System Reboot
Select “Reboot” to restart your camera if needed.
Player Download
To see the event video clips downloaded to your PC, you need to first install our own video player in your PC.
Select “Free Download” to download the video player, and double click the file to install it.
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APPENDIX 1 PRODUCT SPECIFICATIONS
3MP
Model 1
▓ Network
LAN Port YES
LAN Speed 10/100 Based-T Ethernet
Supported Protocols
ONVIF Compatible YES (Profile S)
Security
Remote Access
▓ Video
Video Compression H.264 (Main Profile) / MJPEG
Resolution 2048x1536 / 1920 x 1080 / 1280 x 720 / 720 x 480 / 352 x 240
Frame Rate 30/25fps
Multiple Video Streaming 4 (H.264, MJPEG)
▓ General
Image Sensor 1/2.8” CMOS image sensor
Min Illumination 0.1 Lux / F1.4(Wide)~F2.8(Tele), 0 Lux (IR LED ON)
Electronic Shutter 1/10,000 ~ 1/7.5 (Slow shutter)
S/N Ratio More than 48dB (AGC off)
Lens f2.8 ~ 12mm / F1.4 ~ F2.8
Viewing Angle
IR LED 24 Units
IR Effective Range Up to 20 meters
IR Shift YES
Smart Light Control YES
White Balance ATW
AGC Auto
WDR DWDR
Privacy Mask YES
POE (Power-over-Ethernet) YES (IEEE 802.3af)
External Alarm I/O YES (1 input / 1 output)
Micro SD Card Slot NO
IP Rating IP66
Operating Temperature -25℃ ~ 50℃
Operating Humidity 90% or less relative humidity
Power Source (±10%) 12V / 1A
Current consumption (±10%) 825mA Max.
Power Consumption (±10%) PoE & PoN: 11.6W; DC Adapter: 9.9W
▓ Audio
Line in YES
Line out YES
DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP, RTCP,IPv4, Bonjour, UPnP,
DNS,UDP,IGMP, QoS, SNMP
(1) Multiple user access levels with password
(2) IP address filtering
(3) Digest authentication
(1) Internet Explorer on Windows operating system
(2) 16CH Video Viewer on Windows & MAC operating system
(3) EagleEyes on iOS & Android mobile devices
Wide: 94° (Horizontal) / 69° (Vertical) / 120° (Diagonal)
Tele: 29° (Horizontal) / 22° (Vertical) / 36° (Diagonal)
▓ Others
Mobile Surveillance iOS & Android
Push Video NO
Event Notification FTP / Email / SMS
Digital Pan / Tilt / Zoom YES
Motion Detection YES
RTC (real-time clock) YES
‧Intel core i3 or higher, or equivalent AMD
‧2GB RAM
Minimum Web Browsing Requirements
* The specifications are subject to change without notice. ** Dimensional tolerance: ± 5mm
‧AGP graphics card, Direct Draw, 32MB RAM
‧Windows 10, Windows 8, Windows 7, Windows Vista & Windows XP, DirectX 9.0 or later
‧Internet Explorer 7.x or later (Windows Edge not supported)
29
2MP
Model 2
▓ Network
LAN Port YES
LAN Speed 10/100 Based-T Ethernet
Supported Protocols
ONVIF Compatible YES (Profile S)
Numbers of Online Users 10
Security
Remote Access
▓ Video
Video Compression H.264 (Main Profile) / MJPEG
Resolution 1920 x 1080 / 1280 x 720 / 720 x 480 / 352 x 240
Frame Rate 30fps
Multiple Video Streaming 4 (H.264, MJPEG)
▓ General
Image Sensor 1/2.9” CMOS image sensor
Min Illumination 0.1 Lux / F1.4(Wide)~F2.8(Tele), 0 Lux (IR LED ON)
Electronic Shutter 1/10,000 ~ 1/7.5 (Slow shutter)
S/N Ratio More than 48dB (AGC off)
Lens f2.8 ~ 12mm / F1.4 ~ F2.8
Viewing Angle
IR LED 4 Units 24 Units
IR Effective Range Up to 40 meters Up to 25 meters
IR Shift YES
Smart Light Control YES
White Balance ATW
AGC Auto
IRIS Mode AES
DWDR YES
POE YES (IEEE 802.3af)
Privacy Mask YES
External Alarm I/O YES (1 input / 1 output)
RAM 20MB
Micro SD Card Slot YES (up to 64GB)
Operating Temperature 0℃ ~ 40℃
Operating Humidity 90% or less relative humidity
Power Source (±10%) DC12V / 1A
Current consumption (±10%) 260mA (IR LED OFF); 580mA (IR LED ON) 542mA
Power Consumption (±10%) 8.7 (PoE) ; 4.11W (PoN) ; 6.96W (DC Adapter) 7.5 (PoE) ; 7.5W (PoN) ; 6.5W (DC Adapter)
Net Weight (kg) 0.648
▓ Audio
Microphone Built-in YES
Line in YES (Mono)
Line out YES (Mono)
▓ Others
Mobile Surveillance iOS & Android mobile devices
Event Notification FTP / Email / SMS
3-Axis YES
Digital Pan / Tilt / Zoom YES
Motion Detection YES
RTC (real-time clock) YES
Minimum Web Browsing Requirements
* The specifications are subject to change without notice. ** Dimensional tolerance: ± 5mm
DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP, RTCP,IPv4, Bonjour, UPnP,
DNS,UDP,IGMP, QoS, SNMP
(1) Multiple user access levels with password
(2) IP address filtering
(3) Digest authentication
(1) Internet Explorer on Windows operating system
(2) 24CH Video Viewer on Windows & MAC operating system
(3) EagleEyes on iOS & Android mobile devices
Wide: 103° (Horizontal) / 54° (Vertical) / 122° (Diagonal)
Tele: 31° (Horizontal) / 17° (Vertical) / 36° (Diagonal)
‧Intel core i3 or higher, or equivalent AMD
‧2GB RAM
‧AGP graphics card, Direct Draw, 32MB RAM
‧Windows 10, Windows 8, Windows 7, Windows Vista & Windows XP, DirectX 9.0 or later
‧Internet Explorer 7.x or later (Windows Edge not supported)
Model 3
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2MP
Model 4
▓ Network
LAN Port YES
LAN Speed 10/100 Based-T Ethernet
Supported Protocols
ONVIF Compatible YES (Profile S)
Numbers of Online Users 10
Security
Remote Access
▓ Video
Video Compression H.264 (Main Profile) / MJPEG
Resolution 1920 x 1080 / 1280 x 720 / 720 x 480 / 352 x 240
Frame Rate 30fps
Multiple Video Streaming 4 (H.264, MJPEG)
▓ General
Image Sensor 1/2.9” CMOS image sensor
Min Illumination 0.1 Lux / F1.5, 0 Lux (IR LED ON)
Electronic Shutter 1/10,000 ~ 1/7.5 (Slow shutter)
S/N Ratio More than 48dB (AGC off)
Lens f3.8mm / F1.5
Viewing Angle
IR LED 1 Unit
IR Effective Range Up to 10 meters
IR Shift YES
Smart Light Control YES
White Balance ATW
AGC Auto
IRIS Mode AES
DWDR YES
POE YES (IEEE 802.3af)
Privacy Mask YES
External Alarm I/O YES (1 input / 1 output)
RAM 20MB
Micro SD Card Slot YES (up to 64GB)
Operating Temperature 0℃ ~ 40℃
Operating Humidity 90% or less relative humidity
Power Source (±10%) DC12V / 500mA
Current consumption (±10%) 202mA (IR LED OFF); 274mA (IR LED ON)
Power Consumption (±10%) 4.11 (PoE) ; 4.11W (PoN) ; 3.29W (DC Adapter)
Net Weight (kg) 0.75
▓ Audio
Microphone Built-in YES
Line in YES (Mono)
Line out YES (Mono)
▓ Others
Mobile Surveillance iOS & Android mobile devices
Event Notification FTP / Email / SMS
3-Axis YES
Digital Pan / Tilt / Zoom YES
Motion Detection YES
RTC (real-time clock) YES
Minimum Web Browsing Requirements
* The specifications are subject to change without notice. ** Dimensional tolerance: ± 5mm
DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP, RTCP,IPv4, Bonjour, UPnP,
DNS,UDP,IGMP, QoS, SNMP
(1) Multiple user access levels with password
(2) IP address filtering
(3) Digest authentication
(1) Internet Explorer on Windows operating system
(2) 24CH Video Viewer on Windows & MAC operating system
(3) EagleEyes on iOS & Android mobile devices
73.2° (Horizontal) / 42.8° (Vertical) / 83.2° (Diagonal)
‧Intel core i3 or higher, or equivalent AMD
‧2GB RAM
‧AGP graphics card, Direct Draw, 32MB RAM
‧Windows 10, Windows 8, Windows 7, Windows Vista & Windows XP, DirectX 9.0 or later
‧Internet Explorer 7.x or later (Windows Edge not supported)
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2MP
▓ Network
LAN Port YES
LAN Speed 10/100 Based-T Ethernet
Supported Protocols
ONVIF Compatible YES (Profile S)
Numbers of Online Users 10
Security
Remote Access
▓ Video
Video Compression H.264 (Main Profile) / MJPEG
Resolution 1920 x 1080 / 1280 x 720 / 720 x 480 / 352 x 240
Frame Rate 30/25fps
Multiple Video Streaming 4 (H.264, MJPEG)
▓ General
Image Sensor 1/2.7” CMOS image sensor
Min Illumination 0.1 Lux / F1.5, 0 Lux (IR LED ON)
Shutter Speed 1/2 to 1/10,000 sec
S/N Ratio More than 48dB (AGC off)
Lens f3.8mm / F1.5
Viewing Angle 77° (Horizontal) / 45° (Vertical) / 88° (Diagonal)
IR LED 12 Units
IR Effective Distance Up to 10 meters
IR Shift YES
White Balance ATW
AGC Auto
IRIS Mode AES
Sharpness YES
DWDR YES
POE YES (IEEE 802.3af)
External Alarm I/O YES (1 input / 1 output)
RAM 20MB
Weather-proof IP66
Operating Temperature -25℃ ~ 50℃
Operating Humidity 90% or less relative humidity
Power Source (±10%) 12V / 1A
Current consumption (±10%) 235mA (IR OFF) / 357.5mA (IR ON)
Power Consumption (±10%) 5.375W (PoE & PoN) ; 4.29W (DC Adapter)
Net Weight (kg) 0.37
DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP, RTCP,IPv4, Bonjour, UPnP,
(1) Multiple user access levels with password
(2) IP address filtering
(3) Digest authentication
(1) Internet Explorer on Windows operating system
(2) CMS Lite, 24CH CMS software for Windows operating system
(3) EagleEyes on iOS & Android mobile devices
Model 5
DNS,UDP,IGMP, QoS, SNMP
▓ Others
Mobile Surveillance iOS & Android mobile devices
Motion Detection YES
Event Notification FTP / Email / SMS
3-Axis YES
RTC (real-time clock) YES
Digital Pan / Tilt / Zoom YES
‧Intel core i3 or higher, or equivalent AMD
‧2GB RAM
Minimum Web Browsing Requirements
* The specifications are subject to change without notice. ** Dimensional tolerance: ± 5mm
‧AGP graphics card, Direct Draw, 32MB RAM
‧Windows 10, Windows 8, Windows 7, Windows Vista & Windows XP, DirectX 9.0 or later
‧Internet Explorer 7.x or later (Windows Edge not supported)
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APPENDIX 2 BIT RATE TABLE FOR REFERENCE
The data below is for reference only.
The bit rates listed here may vary depending on the resolution, image quality & frame rate you choose, the
complexity of your monitoring area, and how often the moving objects show in your monitoring area.
Testing Environment
Place: Office Entrance
Network translation: H.264
Camera type: Megapixel camera
Static: No one coming in and out Dynamic: One or two people coming in and out
Resolution Quality Frame Rate (Dynamic) kbps (Static) kbps
SXGA Best FULL 3253 3216
High 2375 2160
Normal 1571 1266
Basic 1465 873
VGA Best 2010 1261
High 1042 1034
Normal 685 572
Basic 457 350
QVGA Best 646 366
High 482 350
Normal 302 286
Basic 168 161
SXGA Best 1/4 1163 1076
High 989 715
Normal 855 534
Basic 719 443
VGA Best 789 571
High 451 447
Normal 349 237
Basic 217 165
QVGA Best 269 147
High 182 131
Normal 164 113
Basic 97 71
33
Resolution Quality Frame Rate (Dynamic) kbps (Static) kbps
SXGA Best 1/15 581 374
High 405 342
Normal 487 248
Basic 337 141
VGA Best 358 79
High 201 63
Normal 180 28
Basic 92 15
QVGA Best 111 84
High 99 68
Normal 97 54
Basic 58 42
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APPENDIX 3 POE CONNECTION
This device supports PoE (Power-over-Ethernet), developed by the IEEE802.3af or IEEE802.3at task force, and
power can be supplied over the same network (Ethernet) cable as the one used to connect to Internet. No power
cable is needed. Below shows two examples of POE application for reference.
When your router / hub supports POE connection
When your router / hub doesn’t support POE connection (An optional POE connected required)
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APPENDIX 4 API ID APPLICATION FOR SMS MESSAGING
To allow the camera automatically sending a text message when an event happens, you need to
apply an API ID from a mobile messaging company first, such as Clickatell or EVERY8D.
Below shows an example of how to get an API ID from Clickatell.
Note: The SMS messaging may not be totally free. Please check the charge policy of the
messaging service you use.
Note: The instructions below are for reference only and may vary when Clickatell’s
official website is updated.
Please follow the steps below for application.
Step1: Go to http://www.clickatell.com/login.php. Sign up an account first.
Step2: Select “Developers Central”, select the location where you want to use this service, and fill in
your information to create an account.
Step3: When the account is created, the system will automatically send an Email to your specified
Email address with the user name, password, and client ID used to log into the service.
Step4: Click the link within the email to log in, and you will be prompted to validate your mobile phone
number. Select “SEND ACTIVATION CODE”. The system will send an activation code to that
number for verification.
Check if you receive a text message from Clickatell, and enter the activation code.
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Step4: In your account, find “Connection Status” and create a connection (API ID).
Step5: Select “HTTP/S”.
Give a meaning name for this connection, and click “Submit and Get API ID”.
Step5: An API ID will be generated as follows.
Note: Note down the API ID for SMS notification setting later.
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APPENDIX 5 Q&A
Q1: I can connect to this camera in my house or office where it’s installed with wireless network.
But when I leave my house or office, I can’t connect to it from my mobile phone (with 3G network), or other
PC (connected to Internet). Why?
A1: You didn’t configure this camera to Internet, but only in LAN.
Please click here to download and follow the steps in the advanced network setup guide to complete
network configurations, or it’s recommended for you to check with your local installer or reseller for this
service because it’s usually hard for a person who doesn’t have network knowledge to set network
configurations.
Q2: My live images are not fluent. Why?
A2: Image fluency could be affected by the local network upload bandwidth, router efficiency, client network
download bandwidth, complexity of live view, and more.
(Recommended) To have the best image fluency, select QVGA; to have the best image quality, select
“HD1080P” or “SXVGA” based on the model you have; to have normal image fluency and quality, select
“VGA”.
Q3: The live video keeps flickering. Why?
A3: Please try adjusting the power line frequency to “60 Hz” or “50 Hz” for the camera.
For iPhone users, access the camera, and select “ ” on the top right corner to enter IPCAM
Configuration page. Then, go to “Advance Setup” “Camera” to change setting.
For access from Internet Explorer, log into the camera, and select “Config.” “Camera” “Video”.
Q4: I am sure the gmail information is right, but I still can’t receive the email, why?
A4: Please change a few settings in your Gmail account.
Step1: Log in and click your email address on the upper right corner. Click “My account.”
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Step2: Click “Sign-in & Security.”
Step3: Roll down to the bottom of the page and check the “Allow less secure apps.”
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APPENDIX 6 RECORDING TIME TABLE
Below shows the estimated total recording time for each recording resolution.
The recording time per resolution is the average value collected from the both alarm trigger conditions indicated in
“Testing Environment”, and is for reference only.
The time may vary depending on the resolution, image quality & frame rate you choose, the complexity of your
monitoring area, and how often the moving objects show in your monitoring area.
Testing Environment
Place: Office
Monitoring area: 1.5 meters away from the camera
Alarm trigger conditions:
(1) One person walks by the monitoring area and leaves immediately.
(2) Two persons walk by the monitoring area. One goes away immediately, and the other one stays a while and
goes away.
RecordingResolution SXGA VGA QVGA
Recordingtime(second) 25 115 211
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APPENDIX 7 PREREQUISITES FOR NETWORK SHARE
A7.1 Check PC IP Address
Note: The instructions below are taking Windows 7 and 8 for an example.
Step1: Go to "Network and Sharing Center”, and select “Change adapter settings”.
Step2: Right-click on “Local Area Connection”, and select “Properties”.
Note: If your local area connection is not enabled, please also enable it.
Step3: In the “Networking” tab, select “Internet Protocol Version 4 (TCP/IPv4)”, and select “Properties”.
Step4: In the “General” tab, note down the IP address in “Use the following IP address”.
A7.2 Create "Administrator" Account
It’s recommended to create a new administrator account on the PC for “Network Share” to use, or user could use the
existing administrator account.
Note: The instructions below are taking Windows 7 and 8 for an example.
Step1: Go to "User Accounts” “Manage Accounts”, and select “Create a new account”.
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Step2: Set a user name, and choose “Administrator” for this account. Then, click “Create Account”.
Step3: Set the password, and click “Create Account”.
A7.3 Share Folder
Note: The instructions below are taking Windows 7 and 8 for an example.
Step1: Right-click the folder you want to use to save snapshots for “Network Share”, and choose “Properties”.
Step2: In “Share Properties”, select the tab of “Sharing”, and choose “Share…”.
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Step3: Choose the account you want to share with, and click “Share” to save.
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