Avtech DGD8132, AVZ8136 User Manual

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z8136_8132_manual_V0.9
36CH / 32CH XVR
SERIES
USER MANUAL
Please read instructions thoroughly before operation and retain it for future reference. For the actual display & operation, please refer to your device in hand.
To check the complete user manual, scan the QR code on the right, or go to the site: www.surveillance-download.com/user/z8136.swf.
To get the free PC CMS software (CMS Lite), check the supplied CD or go to the site: www.surveillance-download.com/user/z8136.swf.
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IMPORTANT SAFEGUARD
All lead-free products offered by the company comply with the requirements of the European law on the Restriction of Hazardous Substances (RoHS) directive, which means our manufacture processes and products are strictly “lead-free” and without the hazardous substances cited in the directive.
The crossed-out wheeled bin mark symbolizes that within the European Union the product must be collected separately at the product end-of-life. This applies to your product and any peripherals marked with this symbol. Do not dispose of these products as unsorted municipal waste. Contact your local dealer for procedures for recycling this equipment.
This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
Federal Communications Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device mat not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
Disclaimer
iPad and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Google Play and Android are trademarks of Google Inc
We reserve the right to revise or remove any content in this manual at any time. We do not warrant or assume any legal liability or responsibility for the accuracy, completeness, or usefulness of this manual. The content of this manual is subject to change without notice.
This product doesn’t have a standby / off mode.
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MPEG4 Licensing
THIS PRODUCT IS LICENSED UNDER THE MPEG4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN COMPLIANCE WITH THE MPEG4 VISUAL STANDARD (“MPEG-4 VIDEO”) AND/OR (ii) DECODING MPEG4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE MPEG4 VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE HTTP://WWW.MPEGLA.COM.
GPL Licensing
This product contains codes which are developed by Third-Party-Companies and which are subject to the GNU General Public License (“GPL”) or the GNU Lesser Public License (“LGPL”).
The GPL Code used in this product is released without warranty and is subject to the copyright of the corresponding author.
Further source codes which are subject to the GPL-licenses are available upon request.
We are pleased to provide our modifications to the Linux Kernel, as well as a few new commands, and some tools to get you into the code.
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TABLE OF CONTENTS
1. HARDWARE OVERVIEW ................................................................................................................... 1
1.1 Front Panel ................................................................................................................................................ 1
1.2 Rear Panel ................................................................................................................................................ 2
2. CONNECTION .................................................................................................................................... 3
2.1 Hard Disk Installation ................................................................................................................................ 3
2.2 Camera Connection .................................................................................................................................. 4
2.2.1 HD CCTV camera & our brand’s speed dome camera .................................................................................... 4
2.2.2 Other brand’s speed dome camera .................................................................................................................. 4
2.2.3 IP Camera ........................................................................................................................................................ 5
3. FOR INITIAL USE ............................................................................................................................... 6
3.1 Setup Wizard ............................................................................................................................................. 6
3.2 Mount / Unmount Hard Disk ...................................................................................................................... 8
3.3 Change User Name and Password ........................................................................................................... 8
4. USER INTERFACE ........................................................................................................................... 10
4.1 Local Access ........................................................................................................................................... 10
4.2 Interface Overview .................................................................................................................................. 10
4.3 Status & Operation .................................................................................................................................. 11
4.3.1 Device Status ................................................................................................................................................. 11
4.3.2 Channel Status ............................................................................................................................................... 11
4.3.3 Main Menu ...................................................................................................................................................... 12
4.3.4 Playback Panel............................................................................................................................................... 14
5. FREQUENTLY-USED FUNCTIONS ................................................................................................. 15
5.1 IP Device Search (For selected models only) ......................................................................................... 15
5.2 User Account Creation ............................................................................................................................ 16
5.3 System Logout ........................................................................................................................................ 17
5.4 Hardware Reset ...................................................................................................................................... 17
5.5 PTZ Control ............................................................................................................................................. 17
5.6 Video Backup .......................................................................................................................................... 19
6. MAIN MENU ..................................................................................................................................... 20
6.1 CAMERA ................................................................................................................................................. 20
6.1.1 CONNECTION ............................................................................................................................................... 20
6.1.2 DEVICE .......................................................................................................................................................... 20
5.1.3 IMAGE ............................................................................................................................................................ 22
6.1.4 DETECTION ................................................................................................................................................... 22
6.2 RECORD ................................................................................................................................................. 24
6.3 SCENARIO (For selected models only) .................................................................................................. 26
6.3.1 Pre-defined Scenarios .................................................................................................................................... 26
6.3.2 Scenario Customization ................................................................................................................................. 28
6.4 IVS (For selected models only) ............................................................................................................... 31
6.5 EXPORT .................................................................................................................................................. 34
6.5.1 BACKUP ......................................................................................................................................................... 34
6.5.2 SCHEDULE .................................................................................................................................................... 35
6.5.3 REGULAR REPORT ...................................................................................................................................... 36
6.6 STORAGE ............................................................................................................................................... 37
6.7 ACCOUNT ............................................................................................................................................... 38
6.7.1 USER LIST ..................................................................................................................................................... 38
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6.7.2 GROUP .......................................................................................................................................................... 39
6.8 NETWORK .............................................................................................................................................. 40
6.8.1 E-MAIL ........................................................................................................................................................... 40
6.8.2 FTP ................................................................................................................................................................. 41
6.8.3 EaZy ............................................................................................................................................................... 41
6.9 TIME ........................................................................................................................................................ 41
6.9.1 TIME SETUP .................................................................................................................................................. 41
6.9.2 DAYLIGHT ...................................................................................................................................................... 42
6.10 DISPLAY ............................................................................................................................................... 42
6.11 PERIPHERAL ........................................................................................................................................ 45
6.11.1 LOCAL .......................................................................................................................................................... 45
6.11.2 JOYSTICK .................................................................................................................................................... 45
6.11.3 DEVICES ...................................................................................................................................................... 45
6.12 MAINTAIN ............................................................................................................................................. 47
6.12.1 SYSTEM ....................................................................................................................................................... 47
6.12.2 UPGRADE .................................................................................................................................................... 48
6.12.3 ALERT .......................................................................................................................................................... 49
6.12.4 EVENT LOG ................................................................................................................................................. 49
6.12.5 ONLINE ........................................................................................................................................................ 50
6.13 POWER CONTROL .............................................................................................................................. 50
6. REMOTE OPERATION ..................................................................................................................... 51
6.2 Web Browser ........................................................................................................................................... 51
6.3 Mobile Devices ........................................................................................................................................ 52
6.3.1 Prerequisites .................................................................................................................................................. 52
6.3.2 Where to download ........................................................................................................................................ 52
6.3.3 Setup .............................................................................................................................................................. 52
APPENDIX 1 PRODUCT SPECIFICATIONS ........................................................................................ 54
APPENDIX 2 PUSH VIDEO CONFIGURATION ................................................................................... 56
A2.1 Alarm Sensor Connection ..................................................................................................................... 56
A2.2 Configuration......................................................................................................................................... 57
A2.3 Enable Push Video ............................................................................................................................... 57
A2.3.1 From iOS Mobile Device (iPhone / iPad) ..................................................................................................... 57
A2.3.2 From Android Mobile Device ........................................................................................................................ 58
APPENDIX 3 COMPATIBLE USB FLASH DRIVE LIST ........................................................................ 59
APPENDIX 4 COMPATIBLE HARD DISK LIST .................................................................................... 60
APPENDIX 5 BATTERY REPLACEMENT ............................................................................................ 61
APPENDIX 6 DISK ARRAY COMPATIBLE LIST ................................................................................... 62
APPENDIX 7 EAZY NETWORKING ..................................................................................................... 63
A8.1 Via EagleEyes on iOS / Android Device ......................................................................................................... 63
A8.2 Via Internet Explorer on PC / Laptop .............................................................................................................. 68
A8.3 Icons ............................................................................................................................................................... 73
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HARDWARE OVERVIEW
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1. HARDWARE OVERVIEW
1.1 Front Panel
Note: The functions on the front panel and rear panel may vary, depending on the mode you have.
1) Select & Unlock
These two buttons are used to unmount a hard disk. Press Select and check the HDD indicator (red &
always on) to ensure the hard disk you want to unmount is chosen. Then, choose Unlock to unmount the
hard disk (HDD indicator: red & flashing).
When the hard disk unmount is completed, the indicator will be off, and you’re ready to remove the hard disk
from the HDD tray.
2) HDD Indicators
Check the HDD indicator for each installed hard disk to ensure the hard disks work normally.
Note: Some statuses are for selected models only.
Color Status Meaning
-- No light No hard disk is installed, or the installed hard disk is not detected. Please install a hard disk or replace the installed hard disk, and try again.
Green Always on The installed hard disk is detected well.
Green Flashing Data reading / writing.
Red Always on The hard disk is selected for unmounting.
Red Flashing The device is mounting or unmounting the selected hard disk.
3) Status LED indicators
Press to power on the device; press and hold for 3 seconds to power off the device.
Note: Some indicators are for selected models only.
This device is power-supplied.
The device is connected to Internet.
The device is connected to LAN.
An alarm event occurs.
Any of the adapter, power or fan is abnormal.
Video playback is on.
An USB flash drive or USB hard disk is connected.
This device is in the standby mode when it’s powered off.
4) Power ( )
Press and hold for 3~5 seconds to put your recorder in the sleep mode, and press to wake up your recorder.
5) USB port ( )
Insert a compatible USB flash drive for video backup or a mouse for function operation.
Note: For the compatible list of USB flash drives, please refer to “APPENDIX 3 COMPATIBLE USB FLASH
DRIVE LIST” at page 59.
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HARDWARE OVERVIEW
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1.2 Rear Panel
1) HDMI1
This port is used to connect the monitor which supports HDMI interface for main monitor output
2) HDMI2
This port is used to connect a secondary monitor which supports HDMI interface for secondary monitor
output. For details, please refer to “6.10 DISPLAY” at page 42.
3) VGA
Connect to the VGA port of the monitor which supports VGA video output for main display or spot monitor
output.
4) VIDEO OUT
Connect to a CRT monitor for main display or spot monitor output.
5) LAN
This port is used to connect your device to Internet.
6) AUDIO OUT
Connect to a speaker for audio transmission.
7) External I/O
These ports are used to connect external I/O devices, such as magnetic contacts or buzzers, or external
control devices, such as other brand’s speed dome camera or keyboard controller.
8) USB 3.0
Insert a compatible USB flash drive or USB hard disk for video backup.
Note: For the compatible list of USB flash drives, please refer to “APPENDIX 3 COMPATIBLE USB FLASH
DRIVE LIST” at page 59.
9) IR
Connect the IR receiver extension line (optional) for remote control.
10) Power jack
Connect to the supplied adapter.
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CONNECTION
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2. CONNECTION
2.1 Hard Disk Installation
Note: It’s necessary to install a hard disk first before firmware upgrade to ensure the upgrade process
works properly.
Step1: Find the HDD tray and its accessories in the sales package, and place the rubber to the HDD tray as shown
below.
Step2: Get a compatible hard disk. With the PCB side facing down and the hard disk‘s connector facing the outside.
Then, place the hard disk in the HDD tray and insert the latches.
Step3: Remove the front cover by pulling from the left end of the cover as indicated below. You’ll see eight HDD
bays.
Step4: Push the HDD tray with a hard disk installed to the end of the HDD bay to ensure the hard disk is inserted
properly.
Step5: Replace the front cover removed in Step3 back to the recorder.
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CONNECTION
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Step6: Power on the recorder and wait till the initialization is completed. Check if the HDD indicator on the front panel
is flashing in red, meaning the system is detecting the hard disk now, and wait till the indicator is flashing in
green, meaning the hard disk is mounted.
Note: Please check “HDD Indicators” in “1.1 Front Panel” for details.
Then, right click the mouse to exit from the full screen mode. Click MENU STORAGE to see if all hard
disks you inserted are detected, and the status shows READY. Click to clear and format your hard disk.
For details, please check “6.6 STORAGE” at page 37.
2.2 Camera Connection
Install the camera on the wall or ceiling based on your installation environment and camera type. For installation
details, please refer to the user manual of your camera.
2.2.1 HD CCTV camera & our brand’s speed dome camera
Step1: Connect the coaxial cable to the recorder.
Step2: Get a regulated adapter to connect the camera and power it on.
2.2.2 Other brand’s speed dome camera
Note: The recorder must support RS485 connection to connect a speed dome camera. Please check the
specifications of your recorder for details.
Step1: Connect the coaxial cable to the recorder.
Step2: Find where the connectors of RS485-A and RS485-B are located on the recorder rear panel, and follow the
instructions of your camera manual to connect to the recorder. Then, power on the camera.
Step3: On the recorder side, right click to show the main menu, and go to MENU PERIPHERALS DEVICES
to set the camera.
a) Select the device to PTZ.
b) Set the ID to the value the same as the one set in the camera.
c) Select the protocol to P-P, P-D, S-T or S-E.
Note: P-P and P-D are protocols used Pelco, and S-T and S-E are protocols used by Samsung.
d) Set the baud rate to the value the same as the one set in the camera.
e) Set the interface to RS485.
LOCAL DEVICES
JOYSTICK
DEVICES
CHANNEL TITLE DEVICE ID PROTOCOL RATE INTERFACE
CH1 PTZ 1 P-P 9600
RS485
CH2 PTZ 0 NORMAL 2400
COAXIAL
CH3 PTZ 0 NORMAL 2400
COAXIAL
CH4 PTZ 0 NORMAL 2400
COAXIAL
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CONNECTION
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2.2.3 IP Camera
Note: Check the specifications of your recorder and see if your recorder supports IP camera
connection.
Step1: Prepare a switch / router, and connect the recorder and the IP camera to the router with RJ45 network cables.
Step2: Make sure your camera supports DHCP function to allow the connected router to assign an IP address to the
camera.
If your camera doesn’t support this function, please check its user manual to know how to manually change
the IP address of your camera and make sure its IP address is in the same network segment as the one your
router uses.
Step3: Power on the camera.
Step4: On the recorder’s live view, find on CH33 ~ CH36, and click to go to the IP SEARCH page directly.
Note: You can also access IP SEARCH from MENU CAMERA CONNECTION.
You’ll see the list of every connected IP camera with its connection status to this device and MAC address.
Click to assign the camera to a channel from CH33 ~ CH36 automatically and choose ADD to complete.
IP SEARCH
ASSIGN EDIT DEVICE TYPE IP NETMASK GATEWAY PRIMARY DNS PORT MAC VENDOR
CH35
IPCAM 192.168.1.12
255.255.255.0 192.168.1.1
8.8.8.8 88 00:0E:53:31:06:E5 AVTECH
IPCAM 192.168.1.12
255.255.255.0 0.0.0.0 8.8.8.8 88 00:0E:53:31:06:E5 ONVIF
IPCAM 192.168.1.13
255.255.255.0 192.168.1.1
8.8.8.8 88 00:0E:53:31:15:D1 AVTECH
IPCAM 192.168.1.13
255.255.255.0 0.0.0.0 8.8.8.8 88 00:0E:53:31:15:D1 ONVIF
REFRESH ADD
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FOR INITIAL USE
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3. FOR INITIAL USE
For the first time to power on this device, you might be prompted to:
Go through the setup wizard
Clear hard disk
Change default user name and password
3.1 Setup Wizard
The setup wizard is prompted to guide you finishing the most common settings you might need to do.
Note: It’s okay to skip the wizard. You can configure the following settings later in their respective
menus.
SETUP WIZARD
ENGLISH
WELCOME TO THE SETUP WIZARD.
PLEASE FOLLOW THE WIZARD TO FINISH BASIC CONFIGURATIONS.
SKIP
NEXT
Select NEXT to go to the next step.
SETUP WIZARD
PLEASE INPUT THIS MACHINE NAME
SKIP
PREV NEXT
Name the device. If you don’t want to name the device, just skip to the next step.
Note: To name the device later, please go to MAINTAIN SYSTEM.
SETUP WIZARD
USER NAME office_hd
PASSWORD office145
CONFIRM PASSWORD office145
PLEASE INPUT THE ADMINISTRATOR’S USER NAME AND PASSWORD.
SKIP
PREV NEXT
Change the default user name and password. If you don’t change the user name and password here, you’re not
able to go to the next step. This step is compulsory.
Note: To change or edit user name and passwords, please go to SYSTEM ACCOUNT USER LIST.
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FOR INITIAL USE
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SETUP WIZARD
DATE 2015/MAR/05
TIME 14:33:46
FORMAT Y/M/D
GMT GMT+08:00
SKIP
PREV NEXT
Set the date and time.
If you don’t want to set the date and time now, just skip to the next step. However, it’s necessary to keep the date
and time right to ensure the accuracy of the recorded data.
Note: To set the date and time later, please go to MENU TIME.
SETUP WIZARD
NTP SERVER Pool.ntp.org
SYNC PERIOD OFF
SKIP
PREV NEXT
Configure if you want to connect this device to an NTP server to get the right time online.
Note: To set the date and time later, please go to MENU TIME.
SETUP WIZARD
NETWORK TYPE STATIC
IP 192.168.1.10
GATEWAY 192.168.1.1
NETMASK 255.255.255.0
PRIMARY DNS 8.8.8.8
SECONDARY DNS 168.95.1.1
PORT 80
SKIP
PREV NEXT
Configure network setup by using the traditional method. For details, please download
www.surveillance-download.com/user/network_setup/network_setup_recorder.pdf.
Note: To configure network setup by using the traditional method later, please go to MENU
NETWORK.
SETUP WIZARD
SMTP SERVER Smtp.gmail.com
PORT 465
MAIL FROM manager@gmail.com
SSL ENCRYPTION ON
VERIFY PASSWORD ON
USER NAME manager@gmail.com
PASSWORD ●●●●●●
SKIP
PREV NEXT
Configure event notifications by email.
Note: To configure email notifications later, please go to MENU NETWORK -> E-MAIL.
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FOR INITIAL USE
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SETUP WIZARD
DDNS ON
SYSTEM NAME Eagleeyes
HOST NAME MAC000E533A3D
E-MAIL
CURRENT HOST ADDRESS
MAC000E533A3D4A.ddns.eagleeyes.tw
SKIP
PREV NEXT
Enable DDNS if needed.
Note: To enable the DDNS later, please go to MENU NETWORK DDNS.
3.2 Mount / Unmount Hard Disk
When this device is powered on and hard disks are inserted, you’ll see the hard disk indicators are flashing in red,
indicating the hard disks are now detected by this recorder. The indicators will then turn to steadily green,
indicating the hard disks are mounted and ready to use.
Right click the mouse to exit from the full screen mode. Click MENU STORAGE to see the status of each
connected hard disk and make sure each hard disk is detected with the status of READY.
To unmount the hard disk, click to unmount, and the status will turn from READY to INACTIVE.
STORAGE
HDD NEARLY FULL (GB) 5
HDD OVERHEAT ALERT (°C) 70
OVERWRITE ON
KEEP DATA LIMIT(DAYS) OFF
TEMPERATURE TO ENABLE FAN 30
ID TYPE STATUS SIZE TEMP. SERIAL NUMBER FREE SIZE FORMAT TIME HEALTH STATUS
HDD 5-1 NORMAL INACTIVE 750GB -- WD-WCAV53797317 269.856GB 2017/07/18 23:03:52
GOOD
HDD 5-2 NORMAL READY 1.00TB -- WD-WMC1U5344933 9.88GB 2017/07/18 23:10:55
GOOD
3.3 Change User Name and Password
It’s highly recommended to change the user name and password of this device to keep your account safe.
Otherwise, any person could access this device if he knows the default user name and password.
If you didn’t go through the setting wizard at the first place, you’ll be prompted to change the user name and
password:
WARNING
PLEASE BE ADVISED TO MODIFY THE DEFAULT
ACCOUNT TO ENSURE YOUR INFORMATION SECUIRTY.
MODIFY
O REMIND ME LATER O DON’T REMIND ME ANYMORE
CONFIRM
Choose MODIFY to start the change immediately.
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FOR INITIAL USE
9
To change later, go to MENU ACCOUNT USER LIST, and choose to change the default user
name and password of SUPERVISOR.
USER LIST
USER LIST
GROUP
EDIT USER NAME
GROUP
admin SUPERVISOR
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USER INTERFACE
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4. USER INTERFACE
4.1 Local Access
Connect your USB mouse to one of the USB ports on the front panel, and move your mouse to enter the password
with the password keypad. The default user name and password are both admin.
When you log into the system, the display is in the full screen mode. Right click the mouse to show the tool bar and
function panel.
Note: You may also customize a user level to have different access privileges in ACCOUNT GROUP.
For details, please refer to “6.7.2 GROUP” at page 39.
Password Input
4.2 Interface Overview
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USER INTERFACE
11
4.3 Status & Operation
4.3.1 Device Status
Note: The functions shown may vary based on the model or the access user level you use.
Key lock
Key unlock
USB flash drive / device connected
No USB device connected
Timer record on
Timer record off
Overwrite on
Overwrite off
Sequence mode on
Sequence mode off
PTZ mode on
PTZ mode off
USB backup in progress
USB flash drive full
USB backup failed
Network Status:
(WAN) Internet connected
(WAN) Internet disconnected
(WAN) Local connection
(LAN) DHCP / Static IP mode
(LAN) Camera disconnected
4.3.2 Channel Status
Note: The functions shown may vary based on the model or the access user level you use.
IP-camera-related icons (for selected models only)
Camera disconnected
Add a camera by auto search
Add a camera manually
IP camera setup
General icons
Audio on
Audio off
Alarm out
Alarm out disabled
Recording Alarm event
Motion event
PIR event
Original size
Fit to screen
Digital zoom
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FREQUENTLY-USED FUNCTIONS
12
4.3.3 Main Menu
Click MENU on the bottom left corner to show the main menu list and its sub items:
CAMERA CONNECTION IP SEARCH*
DEVICE
IMAGE BRIGHTNESS
CONTRAST
SATURATION
HUE
DETECTION
RECORD LIVE STREAM
RECORD STREAM
SUBSTREAM
SCENARIO*
IVS* IVS MODE FLOW COUNTING
ONEWAY
VIRTUAL FENCE
DISPLAY LINE
DISPLAY COUNT
SCENE CHANGE
SCENE CHANGE LEVEL
SENSITIVITY
EXPORT BACKUP
SCHEDULE
REGULAR REPORT
STORAGE HDD NEARLY FULL (GB)
HDD OVERHEAT ALERT (°C)
OVER WRITE
KEEP DATA LIMIT(DAYS)
TEMPERATURE TO ENABLE FAN (°C)
ACCOUNT USER LIST
GROUP
NETWORK WAN
DDNS
E-MAIL
FTP
EAZY
TIME TIME SETUP DATE
TIME
FORMAT
NTP SERVER
SYNC PERIOD
GMT
CLIENT TIME SYNC VIA NVR WAR
DAYLIGHT
*For selected models only
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FREQUENTLY-USED FUNCTIONS
13
DISPLAY CHANNEL TITLE
EVENT STATUS
AUTO KEY LOCK(S)
HDD DISPLAY MODE
DISPLAY OUTPUT
LANGUAGE
HDMI2 DISPLAY
SPOT MONITOR
PERIPHERAL LOCAL MOUSE SENSITIVITY
REMOTE CONTROL ID
JOYSTICK
DEVICES
MAINTAIN SYSTEM BACKUP CONFIG
RESTORE CONFIG
RESET DEFAULT
DEVICE TITLE
ENABLE AUTO PLUG AND PLAY
BIND MAC ADDRESS
UPGRADE LOCAL
CAMERA
ALERT EXT. ALERT
INT. ALERT
KEY BUZZER
VLOSS BUZZER
MOTION BUZZER
ALARM BUZZER
HDD BUZZER
ALARM DURATION (SEC)
EVENT LOG
ONLINE ANONYMOUS VIEWER LOGIN
DROP ALL CONNECTION
LOGIN FAILURE TIMES
LOCK TIME FOR LOGIN FAILURES
POWER CONTROL HALT THE SYSTEM
REBOOT THE SYSTEM
LOGOUT
*For selected models only
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FREQUENTLY-USED FUNCTIONS
14
4.3.4 Playback Panel
Click to go to the playback panel.
Step1: In CHANNEL, choose the channel(s) you want to search.
Step2: In DATE, the date(s) which includes video footage of the selected channel(s) will be marked in blue.
Choose the date you want.
Step3: (Optional) In EVENT, choose the event type(s) to narrow down the search if needed.
Step4: Slide the timeline to search the time segment within which includes video footage. The time segment
within which includes video footage is marked in yellow-green.
Step5: Move to the time segment you want and video playback starts automatically.
Playback Control
Fast Forward Increase the speed for fast forward.
Fast Rewind Increase the speed for fast rewind.
/
Play / Pause
Click to play the latest recorded video clip immediately, and click again to pause.
In the pause mode, click
once to get one frame forward, and click to get one frame rewind.
Stop
Click to stop the video playback.
Slow Playback Click once to get 1/4X speed playback, and click twice to get 1/8X speed playback.
/
Previous / Next Hour
Click to jump to the next / previous time interval in an hour, for example, 11:00 ~ 12:00 or 14:00 ~ 15:00, and start playing the earliest event video clip recorded during this whole hour.
Event List
Click to enter the quick search menu for specific record data search, or select FULL to show all event logs.
Repeat
Click to set point A and point B in a video clip, and the system will play only the specified range in that clip.
Backup Click to open the backup menu for video backup.
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FREQUENTLY-USED FUNCTIONS
15
5. FREQUENTLY-USED FUNCTIONS
5.1 IP Device Search (For selected models only)
On the recorder’s live view, find on CH33 ~ CH36 and click to go to the IP SEARCH page directly.
Note: You can also access IP SEARCH from MENU CAMERA CONNECTION.
You’ll see the list of every connected IP camera with its connection status and MAC address.
IP SEARCH
ASSIGN EDIT DEVICE TYPE IP NETMASK GATEWAY PRIMARY DNS PORT MAC VENDOR
IPCAM 192.168.1.12
255.255.255.0 192.168.1.1
8.8.8.8 88 00:0E:53:31:06:E5 AVTECH
IPCAM 192.168.1.12
255.255.255.0 0.0.0.0 8.8.8.8 88 00:0E:53:31:06:E5 ONVIF
IPCAM 192.168.1.13
255.255.255.0 192.168.1.1
8.8.8.8 88 00:0E:53:31:15:D1 AVTECH
IPCAM 192.168.1.13
255.255.255.0 0.0.0.0 8.8.8.8 88 00:0E:53:31:15:D1 ONVIF
REFRESH ADD
Make sure the IP address of the connected camera is in the network segment the same as your router uses.
If not:
For our brand’s IP camera, select and change the network type from STATIC to DHCP. Then, click
APPLY
to save your changes.
SETUP
NETWORK TYPE DHCP
IP 192.168.1.11
PORT 88
USER NAME admin
PASSWORD *****
NETMASK 255.255.255.0
GATEWAY 192.168.1.1
PRIMARY DNS 8.8.8.8
CANCEL APPLY
For other brand’s IP camera, please check its user manual to manually change its IP address.
Then, click  to assign the camera to a channel from CH33 ~ CH36 automatically and choose ADD to
complete.
IP SEARCH
ASSIGN EDIT DEVICE TYPE IP NETMASK GATEWAY PRIMARY DNS PORT MAC VENDOR
CH35
IPCAM 192.168.1.12
255.255.255.0 192.168.1.1
8.8.8.8 88 00:0E:53:31:06:E5 AVTECH
IPCAM 192.168.1.12
255.255.255.0 0.0.0.0 8.8.8.8 88 00:0E:53:31:06:E5 ONVIF
IPCAM 192.168.1.13
255.255.255.0 192.168.1.1
8.8.8.8 88 00:0E:53:31:15:D1 AVTECH
IPCAM 192.168.1.13
255.255.255.0 0.0.0.0 8.8.8.8 88 00:0E:53:31:15:D1 ONVIF
REFRESH ADD
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FREQUENTLY-USED FUNCTIONS
16
5.2 User Account Creation
To create different user account for different access privilege, go to MENU ACCOUNT USER LIST,
and choose to create a new account.
USER LIST
USER LIST
GROUP
EDIT USER NAME
GROUP
admin SUPERVISOR
Four user levels are pre-defined in the system for you to quickly choose: SUPERVISOR, POWER USER, USER
& GUEST.
Note: You can also customize a user level based on your needs by going to MENU ACCOUNT
GROUP. For details, please go to “6.7.2 GROUP” at page 39.
Function User Level
SUPERVISOR POWER USER USER GUEST
GENERAL
BACKUP
PTZ CONTROL
POWER CONTROL
REVIEW LOG
CONFIG SETUP
CLEAR LOG
ACCOUNT SETUP
CLEAR HDD
PUSH VIDEO
PUSH STATUS
ALARM OUT
LOCAL
LIVE VIDEO
LIVE AUDIO
PLAYBACK VIDEO
PLAYBACK AUDIO
NETWORK
LIVE VIDEO
LIVE AUDIO
PLAYBACK VIDEO
PLAYBACK AUDIO
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FREQUENTLY-USED FUNCTIONS
17
5.3 System Logout
When different user accounts are created for system management, make sure you log out after your access in case other people access the system with your account.
Choose MENU POWER CONTROL, and choose
to log out the system.
Note: The default user name and password are both admin, which is the highest user level.
5.4 Hardware Reset
This is used when you lose the access user name and / or password. This will reset your recorder to its factory
default values.
Step 1: Power off your recorder.
Step 2: Find a pinhole on the rear panel of your recorder, next to the USB 3.0 port.
Step 3: Use a thin sturdy object, such as a straightened paperclip, and push it through the hole to press the
reset button. Press and hold the button, and power on your recorder at the same time. Release the
button when you hear the second beep sound. You’ll see the reset message on the screen.
5.5 PTZ Control
Enter
Click to confirm your selection / enter the menu.
/ / /
Up / Down / Left / Right
Click the arrow keys ( /  /  / ) to more the camera lens up / down / left /right.
PAN / T ILT
Click and drag the slider to move the camera lens vertically or horizontally.
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FREQUENTLY-USED FUNCTIONS
18
Camera Control
/
Iris + / Iris -
These two buttons are designed for the PTZ camera which uses Pelco-D to control. To know the actions after clicking Iris + and Iris -, please refer to the camera’s user manual.
/
Focus near / far
Click to adjust the focus of the image.
/
Zoom in / out
Click to zoom in / out on the image. Users could also zoom in / out on the image by simply drawing a square on the
screen, and the zoom ratio depends on how large the square is.
Zoom in: Draw the square from top left to bottom right. Zoom out: Draw the square from bottom right to left top.
/
Zoom in / out max
Click to zoom in on the image to the largest / zoom out on the image to its original size.
Auto mode
Click to activate the auto function.
Before using it, you need to assign a specific function that will be enabled when
is clicked. For details, please refer to the user manual of the camera.
Auto tracking
Click to start auto tracking when your speed dome camera supports this function.
Hot point
Click on the screen to move and center the camera view to the point you just clicked.
Config. Click to configure the speed to pan / tilt the speed dome camera.
Joystick
Click to control the movement of a speed dome camera or a motorized-pan camera. Drag and hold the mouse on the screen to move the camera. You’ll see and on the screen. The farther these two icons, the faster the movement.
Preset Point
01 ~ 10 Preset point 01 ~ 10
These ten buttons are used for preset point 1 ~ 10.
To set or go to other preset point (such as 15), please enter the numbering manually in the input box next to
, and choose to set the preset point, or to go
to the preset point.
Set preset point
Move the camera view to the point you want to set, and click the numbering you want from 01 ~ 10, or enter the numbering manually in the input box next to
.
Then, click
to confirm.
Go to preset point
To go to the preset point from 1 ~ 10, simply click the button.
To go to the other preset point out of 10, enter the numbering manually in the input box next to
, and choose to confirm.
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REMOTE OPERATION
19
5.6 Video Backup
Note: Before using the USB flash drive, please use your PC to format the USB flash drive to FAT32
format first. For the list of compatible USB flash drives, please refer to “APPENDIX 3 COMPATIBLE USB FLASH DRIVE LIST at page 59.
Note: For video backup, please use USB flash drive or back your data up over the Internet. It’s NOT
allowed to connect the hard disk to your PC and get the video data directly.
To copy recorded data for video backup, click to go to the playback panel, and choose at the bottom tool bar to open the backup menu:
BACKUP
SOURCE DESTINATION
DATA TYPE VIDEO LOG TARGET USB DEVICE
RANGE 2017/07/18 23:03:52 ~ 2017/07/18 23:03:52 AVAILABLE SIZE 3 GB
< 2017 >
< JUL >
SUN MON TUE WED THU FRI SAT STORAGE
1 USB PATH /VIDEO …
2 3 4 5 6 7 8
9 10 11 12 13 14 15
16 17 18 19 20 21 22
23 24 25 26 27 28 29
30 31
< 23:03:52 > HR MIN SEC
HOURS
CHANNEL ALL
CH1
CH2
CH3
CH4
CH5
CH6
CH7
CH8
CH9
CH10
CH11
CH12
CH13
CH14
CH15
CH16
CANCEL BACKUP
Step1: In SOURCE, choose the data type (VIDEO or LOG) and the time range you want to copy from the
calendar. The date with video recording will be shown in blue.
Step2: In CHANNEL, choose the channel(s) you want.
Step3: In DESTINATION, choose where you want to save the data, in a USB flash drive (USB DEVICE) or
on FTP (FTP).
Step4: (Optional) If USB DEVICE is chosen, specify the directory in STORAGE if needed.
Step5: Choose BACKUP to start. The backup video will be in the AVI format.
Note: You can also go to MENU → EXPORT → BACKUP to check backup logs or click to enter the
backup page.
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20
6. MAIN MENU
6.1 CAMERA
6.1.1 CONNECTION
This menu is used to add an IP camera to the recorder when your recorder supports this function, and only
CH33 to CH36 are used for IP camera connection.
Note: Please check the specifications of your device to know if your recorder supports IP camera
connections.
Before connecting an IP camera, make sure its IP address will be in the same network segment as the one your
router uses.
Click or IP SEARCH to enter the IP search page. You’ll see the list of all connected IP cameras for you to
choose. For details, please check “IP Camera” at page 5 for details.
CONNECTION
CHANNEL
TITLE
INTERFACE EDIT ENABLE URI PORT DEVICE
TYPE
VENDOR MODEL STREAM
PROTOCOL
METHOD PATH1 PATH2
CH33 IPCAM
192.168.1.11 88 IPCAM AVTECH RTP-Unicast TCP
CH34 IPCAM
192.168.1.12 82 IPCAM ONVIF RTP-Unicast TCP
CH35 IPCAM
CH36 IPCAM
IP SEARCH
6.1.2 DEVICE
DEVICE
CHANNEL TITLE ENABLE CACHE TIME (MSEC) PORT
FORWARD
CAMERA
TYPE
ALARM
OUT
OSD TITLE OSD LOGO
CH1
81 AUTO
3
UP LEFT
UP LEFT
CH2
82 AUTO
3
UP LEFT
UP LEFT
CH3
83 AUTO
3
UP LEFT
UP LEFT
CH4
84 AUTO
3
UP LEFT
UP LEFT
APPLY
1) CHANNEL TITLE
Click to revise the channel title (up to 63 characters). The default title is the channel number.
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21
2) ENABLE
Here shows the functions you can enable or disable:
Note: The icons available depend on the camera you connected.
Icon Meaning Description
/
Time stamp
on / off
Display the recording time or not.
/
Edge recording
on / off
Enable this function to allow video recording directly to the microSD card inserted in the IP camera when the recorder is disconnected to the camera and unable to work properly.
/
Recording transfer
on / off
When edge recording is on, enable this function to allow the video saved in the microSD card of the camera transferring to the recorder when the recorder is reconnected to the camera and work properly.
/
Audio recording
on / off
Enable or disable audio recording for the selected channel if the connected camera supports audio recording.
3) CACHE TIME (MSEC)
Drag the slide bar to change the cache time which determines the buffering time of playback.
Note: To speed up the camera's operation, especially for the PTZ camera, you may set the CACHE TIME
(MSEC) as zero, but this change may debase the transmission quality.
4) PORT FORWARD (available for IP camera only)
This function is used when you only want to see a single channel of this recorder remotely.
a) Set the port number for the channel in PORT FORWARD. The default value for CH1 is 81, and the
default value for CH2 is 82… etc. If you want to change the port number to other value, the range is from
1 ~ 65535.
b) Switch to to enable port forwarding.
The address of the channel will be “http://recorder_address:port_number”. Enter the address in
Internet Explorer, and see if you can access the device connected channel individually.
Note: The user name and password are still required to access the device connected to the channel.
Make sure you know the user name and password to access the device. For details, please refer to its user manual.
5) CAMERA TYPE
Here shows the camera type which is detected automatically.
6) ALARM OUT (Depending on the camera you connected)
This function is used to set how long the device should work in seconds when the is clicked on the camera channel.
Note: An alarm-out device (such as a buzzer) should be connected to the camera first for this function
to take effects.
7) OSD TITLE
Choose to display the name of the channel or not, and decide where to show it (UP LEFT / UP MIDDLE / UP
RIGHT / DOWN LEFT / DOWN MIDDLE / DOWN RIGHT). The display of the title will not disappear in the
backup footage.
8) OSD LOGO
This function is reserved for future use.
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5.1.3 IMAGE
Click to manually adjust the brightness / contrast / saturation / hue by channel.
IMAGE
EDIT CHANNEL TITLE BRIGHTNESS CONTRAST SATURATION HUE
CH1 128 128 140 128
CH2 128 128 140 128
CH3 128 128 140 128
CH4 128 128 140 128
6.1.4 DETECTION
DETECTION
CHANNEL TITLE ALARM INTERNAL ALARM SENSITIVITY MOTION AREA ADVANCED CONFIG
CH1 OFF
ON EDIT ON EDIT
CH2
N.C.
OFF
EDIT OFF EDIT
CH3
N.O.
OFF
EDIT OFF EDIT
CH4
OFF
OFF
EDIT OFF EDIT
APPLY
1) ALARM
Select N.C. / N.O. depending on your installation need. The default alarm value is OFF.
2) INTERNAL ALARM
Select if you want to activate the PIR detection function for the selected channel (ON / OFF).
Note: This option is available only when the camera you connected has a PIR sensor built-in.
3) SENSITIVITY
For analog camera, click EDIT to set LS / SS / TS.
Function Description
LS (Level of Sensitivity) LS is to set the sensitivity of comparing two different images. The smaller the value is, the
higher sensitivity for motion detection. The highest sensitivity setting is 00, and the lowest sensitivity setting is 15. The default value is 07.
SS (Spatial Sensitivity) SS is to set the sensitivity for detecting the size of one object (the number of the grids) on
the screen. The smaller the value is, the higher sensitivity for motion detection.
The highest sensitivity setting is 00, and the lowest sensitivity setting is 15. The default setting is 03.
Note: The defau lt se tt ing of SS is 03 , w hi ch me ans once an ob je ct is detecte d m or e t ha n 3 grids , t he
system will get triggered. So the value of SS must be less than the number of grids that you set up for the motion detection area.
TS (Time of Sensitivity) TS is to set the sensitivity regarding how long one object stays in the detection area and
triggers the recording. The smaller the value is, the higher sensitivity for motion detection.
The highest sensitivity setting is 00, and the lowest sensitivity setting is 15. The default setting is 02.
For IP camera, select the detection sensitivity of the selected channel. 2 is the highest sensitivity.
4) MOTION
Select if you want to activate the motion detection function for the selected channel (ON / OFF).
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5) AREA
Click EDIT to set the motion detection area.
There are 16 × 12 grids per camera for all channels. Pink blocks represent the area that is not being detected
while the transparent blocks are the area under detection.
Note: To exit area setting and return to the detection page, right click your mouse.
6) ADVANCED CONFIG
The advanced settings are available only when the connected camera supports.
Privacy mask
You can cover certain areas on the camera image with privacy masks. Up to 20 areas could be added.
PRIVACY MASK
MOSAIC SIZE 8x8
NAME FUNCTION MOSAIC COLOR MOSAIC COLOR TRANSPARENCY
MASK1 OFF OFF ON 0%
MASK2 ON ON ON 25%
ADD EDIT DEL
Select ADD to add a new setting, EDIT to modify an existing setting, and DEL to remove a setting.
PRIVACY MASK - EDIT
NAME MASK3
FUNCTION ON
MOSAIC
ON
COLOR ON
MOSAIC COLOR
TRANSPARENCY 50%
MASK AREA SETUP
Item Description
MOSAIC SIZE Choose the mosaic size of the privacy mask. The options are: 8×8, 32×32, and 64×64.
NAME Name your privacy mask.
FUNCTION Select “On” to enable the privacy mask function.
MOSAIC Select “ON” to have the mosaic effect.
COLOR Select “ON” to color the privacy mask. In the meantime, you can’t see the mosaic effect.
MOSAIC COLOR Select the color for the privacy mask.
TRANSPARENCY Select the transparency for your privacy mask. The options are: 0%, 25%, 50%, and 100%.
MASK AREA Select “SETUP” to enter the area selection page. To exit, right click.
ROI (Region of Interest)
ROI is used to reinforce the image quality of the selected area(s). Users could specify two areas in the camera view.
REGION OF INTEREST
REGION ENABLE QUALITY
1 ON 7
2 OFF 7
EDIT
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24
Select REGION 1 or REGION 2, and choose EDIT to change the setting.
REGION OF INTEREST – EDIT
ENABLE ON
QUALITY
AREA SETUP
APPLY
Camera Guard
This function is used to lock the camera to a fixed point and no pan action could be made until the lock mode is
disabled. Before using this function, make sure:
1. You’ve configured at least one preset point and one preset group for the connected camera. To know how to configure preset points and preset group, please refer to “5.5 PTZ Control” at page 17.
2. You have an iOS or android mobile device with our free app, EagleEyes, installed.
3. Your recorder is connected to Internet, and registered in the address book of EagleEyes.
CAMERA GUARD – CH1
GUARD LOCK ON
TIMEOUT (SECS) 30
PRESET GROUP 1
PRESET NUMBER 1
APPLY
Item Description
GUARD LOCK Enable (ON) or disable (OFF) this function.
TIMEOUT (SECS) Configure the timeout in seconds (30 / 60 / 90 / 120) after which the camera will be fixed to the
current point and any attempt to pan the camera to another point will be failed.
PRESET GROUP Choose the group where the point you’d like to use is configured, and go to PRESET NUMBER
to choose the preset point number.
PRESET NUMBER Choose the preset point number you’d like to use when GUARD LOCK is enabled.
6.2 RECORD
Set the image size, video quality and other related parameters individually for live display, record streaming and
sub streaming.
Note: The settings shown below depend on the setting tab you selected in this setting page.
a) D.O.R (Depend on record): When this option is checked, the video size, quality and other related
parameters will follow the configurations in RECORD STREAM.
b) PROFILE: Select the video profile pre-defined in your IP cameras. You can directly use the profile setting,
or modify the setting on this page.
c) TYPE: Select the compression format for each channel.
Note: The options selectable for TYPE depend on the camera you’re intended to connect.
d) IMAGE SIZE: Select the image size for each channel.
Note: The options selectable for IMAGE SIZE depend on the camera you’re intended to connect.
e) QUALITY: Select the video quality for each channel. The higher the value, the better the image quality.
f) I.P.S.: Image per Second, the higher the value, the more fluent the video.
Note: The options selectable for “I.P.S.” depends on the camera you’re intended to connect.
g) BITRATE (kbps): Select how much data to process per unit of time for each channel. The higher the
value, the better the video quality.
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h) BITRATE CONTROL: Configure the upper bit rate limit for the selected channel if necessary.
VBR - When the bit rate of the camera exceeds the value you set, the video fluency may be affected;
CBR - When the bit rate of the camera exceeds the value you set, the image quality may be affected.
i) G. O. V. : “Group of VOPs” is used to configure the length of G.O.V. The greater of the value, the less the
bandwidth for transmission, and the poorer the image quality.
LIVE (Available for IP cameras only)
VIDEO SOURCE CONFIG
LIVE RECORD STREAM SUBSTREAM
CHANNEL D.O.R PROFILE TYPE IMAGE SIZE QUALITY I.P.S. BITRATE (kbps) BITRATE CONTROL G.O.V.
CH33 PROFILE-3 H265
720 X 480
30 2048 VBR 30
CH34 PROFILE-3 H264
1280 x 1024
30 2048 VBR 30
CH35 PROFILE-3 H264
1280 x 1024
30 2048 VBR 30
CH36 PROFILE-3 H264
1280 x 1024
30 2048 VBR 30
APPLY
RECORD STREAM
VIDEO SOURCE CONFIG
LIVE RECORD STREAM SUBSTREAM
PROFILE-1
CHANNEL PROFILE TYPE IMAGE SIZE QUALITY I.P.S. BITRATE (kbps) BITRATE CONTROL G.O.V.
CH33 PROFILE-3 H265
720 X 480
30 2048 VBR 30
CH34 PROFILE-3 H264
1280 x 1024
30 2048 VBR 30
CH35 PROFILE-3 H264
1280 x 1024
30 2048 VBR 30
CH36 PROFILE-3 H264
1280 x 1024
30 2048 VBR 30
APPLY
SUB STREAM
VIDEO SOURCE CONFIG
LIVE RECORD STREAM SUBSTREAM
CHANNEL PROFILE TYPE IMAGE SIZE QUALITY I.P.S. BITRATE (kbps) BITRATE CONTROL G.O.V.
CH33 PROFILE-3 H265
720 X 480
30 2048 VBR 30
CH34 PROFILE-3 H264
1280 x 1024
30 2048 VBR 30
CH35 PROFILE-3 H264
1280 x 1024
30 2048 VBR 30
CH36 PROFILE-3 H264
1280 x 1024
30 2048 VBR 30
APPLY
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6.3 SCENARIO (For selected models only)
This function allows you to customize a series of actions which will be run automatically after the specified event
occurs.
Several scenario rules are pre-defined for you to quickly choose and apply. If none of these rules are suitable for
you, you can choose to create your own rule from several scenario templates.
SCENARIO
EDIT NAME TRIGGER ACTION TIMER STATUS
MOTION RECORD ALL CHANNELS START RECORDING EVENT CHANNEL OFF
ALARM RECORD ALL CHANNELS START RECORDING EVENT CHANNEL OFF
GUARD RECORD GUARD START RECORDING ALL CHANNELS ON
PUSH VIDEO NOTIFICATIONS (PIR) GUARD,MOTION(CH1), PIR(CH1)… PUSH VIDEO TO SEE PLAYBACK ON
PUSH VIDEO NOTIFICATIONS
(ALARM)
GUARD,MOTION(CH1),ALARM(CH1)… PUSH VIDEO TO SEE PLAYBACK ON
MANUAL RECORD START RECORDING ALL CHANNELS EVERYDAY ON
PUSH STATUS ALL SYSTEM STATUSES PUSH STATUS EVERYDAY ON
EVENT POP-UP ON LIVE MONITOR
(MOTION & ALARM)
MOTION(ALL CHANNELS),ALARM(ALL
CHANNELS)
POP UP EVENT ON LIVE MONITOR ON
GUARD ON (MOTION DETECTION) GUARD ON
GUARD ON (PIR DETECTION) GUARD ON
GUARD OFF (MOTION
DETECTION)
GUARD ON
GUARD OFF (PIR DETECTION) GUARD ON
EVENT POP-UP ON EVENT
MONITOR (MOTION & ALARM)
MOTION(ALL CHANNELS),ALARM(ALL
CHANNELS)
PLAYBACK VIDEO ON EVENT MONITOR ON
6.3.1 Pre-defined Scenarios
There are 13 pre-defined scenarios for you to quickly enable the recording and notification functions which are
used frequently.
Note: All pre-defined scenarios are not editable. If any changes should be made to suit your need,
please add a scenario rule manually.
1) MOTION RECORD
All channels are selected in this rule. The recorder starts recording the channel which has a motion event.
Scenario template used: ONE OF (EVENT) TO (RECORD).
2) ALARM RECORD
All channels are selected in this rule. The recorder starts recording the channel which has an alarm event.
Scenario template used: ONE OF (EVENT) TO (RECORD).
Note: The alarms here refer to the alarm devices connected to the cameras or the recorder. For the
alarm events triggered by the PIR sensor built into the camera, please choose PIR instead.
3) GUARD RECORD
When Guard is enabled from EagleEyes, our mobile app, the recorder starts recording all channels.
Scenario template used: ONE OF (EVENT) TO (RECORD).
4) PUSH VIDEO TRIGGERED BY BUILT-IN PIR SENSOR
When motion & PIR events occur simultaneously, you’ll receive Push Video on your mobile device.
Scenario template used: ALL OF (EVENTS) TO DO (ACTION) AND THEN (ACTION).
Note: To know how to enable Push Video, please refer to “APPENDIX 2 PUSH VIDEO CONFIGURATION”
at page 56.
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27
5) PUSH VIDEO TRIGGERED BY EXTERNAL ALARM
When motion & alarm events occur simultaneously, you’ll receive Push Video on your mobile device.
Scenario template used: ALL OF (EVENTS) TO DO (ACTION) AND THEN (ACTION).
Note: The alarms here refer to the alarm devices connected to the cameras or the recorder. For the
alarm events triggered by the PIR sensor built into the camera, please choose PIR instead.
Note: To know how to enable Push Video, please refer to “APPENDIX 2 PUSH VIDEO CONFIGURATION”
at page 56.
6) MANUAL RECORD
All channels are selected in this rule. The recorder starts recording all channels at the specified time.
Scenario template used: START (RECORD) AT (TIME).
7) SEND PUSH STATUS FOR HEALTH CHECK
All system health events are selected in this rule. When one of the health events occurs at the specified time
range, you’ll receive Push Status on your mobile device.
Scenario template used: ONE OF (HEALTH EVENT) OCCURRED AT (TIME) TO SEND PUSH STATUS.
8) POP-UP ON LIVE MONITOR (MOTION AND EXTERNAL ALARM EVENT)
All channels are selected in this rule. When any motion or alarm event occurs, you’ll see pop-up messages
on the right pane (Event List) of the monitor.
Scenario template used: ONE OF (EVENT) TO DO (ACTION).
Note: The alarms here refer to the alarm devices connected to the cameras or the recorder. For the
alarm events triggered by the PIR sensor built into the camera, please choose PIR instead.
9) MOTION DETECTION ON WHEN GUARD ON
All channels are selected in this rule. When Guard is enabled from EagleEyes, our mobile app, the motion
detection of all channels is also enabled automatically.
Scenario template used: ONE OF (EVENT) TO DO (ACTION).
Note: Motion detection and alarm / PIR detection are two essential elements to trigger Push Video.
10) INTERNAL ALARM (PIR) DETECTION ON WHEN GUARD ON
All channels are selected in this rule. When Guard is enabled from EagleEyes, our mobile app, the PIR
detection of all channels is also enabled automatically.
Scenario template used: ONE OF (EVENT) TO DO (ACTION).
Note: The alarms here refer to the alarm devices connected to the cameras or the recorder. For the
alarm events triggered by the PIR sensor built into the camera, please choose PIR instead.
11) MOTION DETECTION OFF WHEN GUARD OFF
All channels are selected in this rule. When Guard is disabled from EagleEyes, our mobile app, the motion
detection of all channels is also disabled automatically.
Scenario template used: ONE OF (EVENT) TO DO (ACTION).
12) INTERNAL ALARM (PIR) DETECTION OFF WHEN GUARD OFF
All channels are selected in this rule. When Guard is disabled from EagleEyes, our mobile app, the motion
detection of all channels is also disabled automatically.
Scenario template used: ONE OF (EVENT) TO DO (ACTION).
13) PLAYBACK ON EVENT MONITOR (MOTION & EXTERNAL ALARM EVENT)
All channels are selected in this rule. When any motion or alarm event occurs, you’ll see video playback on
the monitor you set for HDMI2 DISPLAY.
Scenario template used: ONE OF (EVENT) TO DO (ACTION).
Note: You’ll also need to manually choose EVENT MONITOR and configure related settings in
DISPLAY HDMI2 DISPLAY. For details, please refer to “6.10 DISPLAY” at page 42.
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6.3.2 Scenario Customization
Click and choose a template where you can press the button of EVENT, RECORD, TIME or ACTION to
customize all your events and further actions:
1. ONE OF (EVENT) TO (RECORD)
2. ONE OF (EVENT) AT (TIME) TO DO (ACTION) AND THEN (ACTION)
3. AT (TIME) TO DO (ACTION) AND THEN (ACTION)
4. ALL OF (EVENTS) TO DO (ACTION) AND THEN (ACTION)
5. (EVENTS) TO TRIGGER (RECORD)
6. START (RECORD) AT (TIME)
7. ONE OF (HEALTH EVENT) OCCURRED AT (TIME) TO SEND PUSH STATUS
8. ONE OF (EVENT) TO DO (ACTION) AND THEN (ACTION)
9. ONE OF (EVENT) TO DO (ACTION)
EVENT
Up to 5 events could be added to the event list when you click the EVENT button.
Option Description
MOTION and ALARM MOTION Choose at least one channel which has enabled
motion detection.
ALARM Choose at least one channel which has
connected to our brand’s camera and an alarm sensor is connected to the camera.
PIR Choose at least one channel which has
connected our brand’s camera with a PIR sensor built-in.
IVS FLOW COUNTING IN Choose at least one channel which has enabled
flow counting / one way / virtual fence / scene change depending on the option you’ve chosen.
FLOW COUNTING OUT
ONE WAY PASS
VIRTUAL FENCE
CAMERA SCENE CHANGE
HEALTH CHECK LOGIN LOCKED Choose at least one status that you want to pay
attention to.
SYSTEM ERROR
VIDEO LOST
VIDEO PLUGIN
NET LOGIN
POWER ON
UPS POWER LOST
UPS POWER RECOVERED
WAN UNPLUGGED
WAN PLUGIN
INTERNET CONNECTED
LAN PLUGGED
LAN PLUGIN
HDD CLEAN
HDD OVER TEMPERATURE
NO HDD EXIST
KEY UNLOCKED
FAN BR OKE N
FAN REPAIRED
GUARD GUARD Enable or disable Push Video.
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RECORD
Option Description
START RECORDING EVENT CHANNEL
GROUP Choose the record profile group you want defined
in MENU RECORD RECORD STREAM when event recording is on.
TIME
Option Description
EVERYDAY Choose the pre-defined time range within which
you want to activate the scenario rule.
HOLIDAY
WEEKDAY
Click
to customize the time range within
which you want to activate the scenario rule.
ACTION
Up to 5 actions could be added to the action list when you click the ACTION button to combine a series of
actions you’d like to have.
Option Description
RECORDER RECORD Choose at least one channel to start recording,
and the record profile to use when recording is on.
RESTORE RECORD PROFILE Restore the record profile group when the
specified action is off.
SET RECORD PROFILE Choose the record profile group defined in
MENU RECORD RECORD STREAM.
START RECORDING EVENT CHANNEL Choose the record profile group defined in
MENU RECORD RECORD STREAM which is used for event-channel recording.
STOP RECORDING EVENT CHANNEL
START RECORDING ALL CHANNELS Choose the record profile group defined in
MENU RECORD RECORD STREAM which is used for all-channel recording.
STOP RECORDING ALL CHANNELS
NOTIFICATION PUSH VIDEO TO SEE PLAYBACK When Push Video is received on the mobile
device, slide to see event playback.
PUSH VIDEO TO SEE LIVE When Push Video is received on the mobile
device, slide to see live images.
PUSH MESSAGE Enter the message you want to see on your
mobile device when an event occurs.
PUSH STATUS Send Push Status to your mobile device.
POP UP EVENT ON LIVE MONITOR Choose at least one channel to show event
icons, notifications and playback preview on the right pane of the live display.
PLAYBACK VIDEO ON EVENT MONITOR Choose at least one channel to show its event
recording when an event occurs on the event monitor you configured in MENU DISPLAY.
VIDEO MAIL You can choose to receive notifications by Email
in four ways:
1. Event videos
2. Snapshots
3. Abnormal status
4. Text Make sure at least a recipient is selected in
RECEIVER and configure the related settings in each setting page.
EMAIL SNAPSHOT
EMAIL STATUS
EMAIL TEXT
UPLOAD VIDEO TO FTP You can choose to upload event videos or
snapshots to the FTP site pre-defined in MENU NETWORKFTP.
Make sure at least an FTP site is selected in PROFILE, and configure the related settings in each setting page.
UPLOAD SNAPSHOT TO FTP
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Option Description
CAMERA PRESET Choose the channel with a speed dome camera
connected, and choose a preset point you want the camera to move to.
To know how to set a preset point, please refer to “5.5 PTZ Control” at page 17.
AUTO TRACKING Choose the channel with a speed dome camera
connected, and the camera supports auto tracking.
CAMERA GUARD Choose the channel with our brand’s speed
dome camera or motorized-pan camera connected, and enable this function to move the camera view to the preset point you specified.
To know how to use this function, please refer to “ADVANCED CONFIG” in “6.1.4 DETECTION” at page 22.
ENABLE MOTION Choose at least one channel you want to enable
motion detection.
ENABLE PIR Choose the channel with our brand’s PIR camera
connected.
I/O RECORDER ALARM OUT Choose to automatically activate the alarm-out
device connected to the recorder.
CAMERA ALARM OUT Choose the channel with our brand’s camera
connected, and an alarm-out device (such as a buzzer) is connected to the camera.
This option will automatically activate the alarm-out device connected to the camera.
BUZZER Choose to activate the buzzer built in the
recorder to alert you.
MISC DELAY Set a timeout between each action.
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6.4 IVS (For selected models only)
This function is available for the cameras connected to CH1 to CH4. If you need to use IVS to monitor an area,
please connect this camera to any channel from CH1 to CH4.
IVS
IVS MODE DISPLAY LINE SCENE CHANGE SCENE CHANGE LEVEL
SENSITIVITY
CH1 FLOW COUNTING
OFF OFF MIDDLE
CH2 OFF
CH3 ONEWAY
OFF OFF MIDDLE
CH4 OFF
1) IVS MODE
Select one of the following three modes depending on your environment:
MODE DESCRIPTION
FLOW COUNTING A virtual detection line is set to detect the moving direction of pedestrians for flow counting.
VIRTUAL FENCE A virtual detection line is set to detect intruders crossing the detection line, and an alarm will be
triggered.
ONE WAY A virtual detection line is set to detect intruders from the specified direction, and an alarm will be
triggered.
2) DISPLAY LINE
Select to display the detection line for IVS on the screen or not.
3) SCENE CHANGE
Select ON to trigger a motion event when the camera is sensed to be moved and the camera scene is
changed. At the same time, the icon “ ” will be also shown on the screen in addition to the motion icon “ ”.
4) SCENE CHANGE SENSITIVITY
Set the detection sensitivity for SCENE CHANGE to HIGH, MIDDLE or LOW.
5) SENSITIVITY
Set the sensitivity for IVS from 0 ~ 15. The larger the value, the more sensitive the IVS will be.
6) DISPLAY LINE
Select to display the detection line for IVS on the screen or not.
7) (Clear) & (Edit)
Select to clear the flow counting number, and to enter the setting page to set the detection line. For
details, please refer to the next section, “IVS Application”.
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IVS APPLICATION
 FFLLOOWW CCOOUUNNTTIINNGG
Step1: Click to enter the setting page and draw a detection line with your mouse, and decide the
detection direction by selecting REVERSE.
Step2: Click APPLY to finish the IVS setting and return to the live view.
When anyone walks across the detection line, the system will determine his movement is in or out, and add one count to the corresponding channel on the flow counting panel.
IN
People coming from the opposite direction to the arrow mark.
OUT
People coming from the same direction as the arrow mark.
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 VVIIRRTTUUAALL FFEENNCCEE aanndd OONNEE WWAAYY
Step1: Click to enter the setting page and draw a detection line with your mouse, and decide the
detection direction by selecting REVERSE.
Step2: Click APPLY to finish the IVS setting and return to the live view.
When anyone walks across the detection line, the system will determine his movement is in or
out, and:
VIRTUAL FENCE
An event happens for anyone walking across the detection line, and “
will be shown on the screen.
ONE WAY
An event happens for anyone walking from the opposite direction to the
arrow mark, and “ ” will be shown on the screen.
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6.5 EXPORT
6.5.1 BACKUP
Note: Before using your USB flash drive for video backup, please format it to "FAT32” first with your PC
or laptop. For the list of compatible USB flash drives, please refer to “APPENDIX 3 COMPATIBLE USB FLASH DRIVE LIST at page 59.
Note: Video backup could be made via a USB flash drive or the Internet. It’s NOT allowed to connect
the hard disk to your PC / laptop directly for it may impair the recorded data saved in the hard disk.
To copy recorded data for video backup, click to add an item for backup. You can add several items to copy different data you need.
BACKUP
SELECT TIME CHANNEL BACKUP TYPE DEVICE STATUS
2017/07/18 23:03:52 ~ 2017/07/18 23:03:52 CH1 VIDEO USB DEVICE 25%
BACKUP
SOURCE DESTINATION
DATA TYPE VIDEO LOG TARGET USB DEVICE
RANGE 2017/07/18 23:03:52 ~ 2017/07/18 23:03:52 AVAILABLE SIZE 3 GB
< 2017 >
< JUL >
SUN MON TUE WED THU FRI SAT STORAGE
1 USB PATH /VIDEO …
2 3 4 5 6 7 8
9 10 11 12 13 14 15
16 17 18 19 20 21 22
23 24 25 26 27 28 29
30 31
< 23:03:52 > HR MIN SEC
HOURS
CHANNEL ALL
CH1
CH2
CH3
CH4
CH5
CH6
CH7
CH8
CH9
CH10
CH11
CH12
CH13
CH14
CH15
CH16
CANCEL BACKUP
Step1: In SOURCE, choose the data type (VIDEO or LOG) and the time range you want to copy from the
calendar. The date with video recording will be shown in blue.
Step2: In CHANNEL, choose the channel(s) you want.
Step3: In DESTINATION, choose where you want to save the data, in a USB flash drive (USB DEVICE) or
on FTP (FTP).
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Step4: (Optional) If USB DEVICE is chosen, specify the directory in STORAGE if needed.
Step5: Choose BACKUP to start. The backup video will be in the AVI format.
6.5.2 SCHEDULE
This function is used to schedule video backup regularly, uploading security footages to a FTP site (remotely) or
saving to an USB device connected to this device (locally).
You can configure up to 7 schedules and use one of them as your backup preference.
BACKUP
SOURCE DESTINATION
PROFILE SCHEDULE1 TAR GET FTP
ACTIVE ON
STORAGE
RESOLUTION RECORD STREAM
FTP PROFILE Profile1
EXECUTION PERIOD DAILY
FTP PATH /VIDEO
EXECUTION TIME MON 01
RANGE MON 08 : 00 ~ FRI 19 : 00
CHANNEL ALL
CH1
CH2
CH3
CH4
CH5
CH6
CH7
CH8
CH9
CH10
CH11
CH12
CH13
CH14
CH15
CH16
APPLY
Step1: In SOURCE, choose the profile you’d like to save all the settings configured in SOURCE.
Choose the video resolution (SUBSTREAM / RECORD STREAM), how often and when you’d like the
backup to execute (EXECUTION PERIOD / EXECUTION TIME), and the time which includes the
recordings you want (RANGE).
Step2: In CHANNEL, choose the channel(s) you want.
Step3: In DESTINATION, choose where you want to save the data, in a USB flash drive (USB DEVICE) or
on FTP (FTP).
Step4: (Optional) If FTP is chosen in DESTINATION, go to STORAGE, and choose the profile you’d like to
save the storage path configured in FTP PATH.
Then, specify the directory where you’d like the recordings to be uploaded in FTP PATH.
Step5: Click APPLY to confirm.
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6.5.3 REGULAR REPORT
This function is used to send event reports to the specified E-mail address. Users could configure up to 5
profiles to receive different reports about specific channels at different time.
Note: This function is available only when a hard disk is installed, and the recorder is connected to
Internet.
You can configure up to 7 profiles and use one of them as your backup preference.
BACKUP
SOURCE DESTINATION
PROFILE PROFILE1 EVENT TYPE 4 SELECTED
ACTIVE ON
EXECUTION PERIOD WEEKLY
EDIT E-MAIL ADDRESS
EXECUTION DAY OF WEEK MON
tech_support@gmail.com
EXECUTION HOUR 1
CHANNEL √ ALL
CH1
CH2
CH3
CH4
CH5
CH6
CH7
CH8
CH9
CH10
CH11
CH12
CH13
CH14
CH15
CH16
APPLY
Step1: In SOURCE, choose the profile you’d like to save all the settings configured in SOURCE.
Choose how often and when you’d like to receive reports. Finally, make sure this profile is active
(ACTIVE to ON).
EXECUTION PERIOD Select how often you want to receive reports: MONTHLY, WEEKLY or DAILY.
EXECUTION DAY OF MONTH / EXECUTION DAY OF WEEK
Depending on the option you selected in EXECUTION PERIOD:
EXECUTION DAY OF MONTH shows when MONTHLY is selected.
Select one date from 1 ~ 31 to reboot.
EXECUTION DAY OF WEEK shows when WEEKLY is selected. Select
one day from Monday ~ Sunday to reboot.
Step2: In CHANNEL, choose the channel(s) you want.
Step3: In DESTINATION, choose which event type(s) you want to see (MANUAL / MOTION / ALARM /
SYSTEM / TIMER / HUMAN DETECTION).
Step4: Click to manually add an Email address to receive reports or to select from the E-mail address
list pre-defined in NETWORK E-MAIL, to modify the selected Email address, and to remove
the selected Email address from the recipients list.
Step5: Click APPLY to confirm.
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6.6 STORAGE
To copy recorded data for video backup, click to add an item for backup. You can add several items to copy different data you need.
STORAGE
HDD NEARLY FULL (GB) 5
HDD OVERHEAT ALERT (°C) 70
OVERWRITE ON
KEEP DATA LIMIT(DAYS) OFF
TEMPERATURE TO ENABLE FAN 30
ID TYPE STATUS SIZE TEMP. SERIAL NUMBER FREE SIZE FORMAT TIME HEALTH STATUS
HDD5 NORMAL READY
750GB 33°C WD-WCAV53797317 269.856GB
2017/07/18 23:03:52
GOOD
1) HDD NEARLY FULL (GB)
If HDD BUZZER is enabled in MAINTAIN, select the duration time for buzzer notifications when the hard
disk available capacity is 5/10/15/20 GB left.
2) HDD OVERHEAT ALERT (°C)
Select the temperature alert for your hard disk to be aware of the possible overheat of your hard disk.
3) OVERWRITE
Be defaults, the HDD overwritten function is set to ON, and will be shown on the screen.
4) KEEP DATA LIMITS (DAYS)
Assign the maximum recording days from 1 to 31 after which all the recorded data will be removed, or select
OFF to disable this function.
5) TEMPERATURE TO ENABLE FAN
Choose the temperature (25 / 30 / 35 / 40) to enable the built-in fan to work for heat dissipation.
6) HDD information
You can check the remaining capacity of the connected hard disk in this device and its current status.
If the health status goes to:
GOOD - This hard disk works normal.
BELOW AVERAGE - The hard disk might work with some errors. Please pay attention and do video backup if
needed.
REPLACEMENT NEEDED – Please replace this hard disk immediately to ensure continuous video recording.
7) HDD details
You can check the details of the selected hard disk.
8) HDD formation
Click to format the selected hard disk and erase all data. When a hard disk is inserted to the recorder for the
first time, it’s compulsory to format the hard disk for it to work properly.
9) Mount / Unmount HDD
HDD hot-swapping is supported for this device. There’s no need to power off the device first to install or
remove a hard disk.
When a hard disk is installed, you’ll need to click to manually mount the hard disk for it to work properly.
When you need to remove a hard disk, click to unmount the hard disk and you’ll be able to remove it.
Note: It’s not allowed to remove a hard disk directly.
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6.7 ACCOUNT
Note: This function is available only for SUPERVISOR.
6.7.1 USER LIST
This function is used to create a new user account, or modify or delete an existing account for different access
privilege.
USER LIST
EDIT USER NAME GROUP
admin SUPERVISOR
How to create an account
Select , enter a user name and its password, and assign a user group in which includes the access rights you wish to grand to this new account. Then, select SAVE to create and return to the user list page.
Note: Four user levels are pre-defined in the system for you to quickly choose: SUPERVISOR, POWER
USER, USER & GUEST. For details about available operations of each level, please refer to “6.7
ACCOUNT” at page 38.
ADD
USER NAME TEST1
PASSWORD 
CONFIRM PASSWORD 
GROUP POWER USER
SAVE CANCEL
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6.7.2 GROUP
This function is used to create a new group with customized user access rights for different functions if needed,
and you can create a user account and assign it to your customized group.
Note: The default user groups are SUPERVISOR, POWER USER, USER and GUEST, and they’re not
allowed to be removed. For details about available local operations of each user group, please refer to “6.7 ACCOUNT” at page 38.
BACKUP
MANAGER
GENERAL LOCAL NETWORK
BACKUP ALL
PTZ CONTROL OFF
POWER CONTROL ON
REVIEW LOG ON
CONFIG SETUP OFF
CLEAR LOG OFF
ACCOUNT SETUP OFF
CLEAR HDD OFF
PUSH VIDEO ON
PUSH STATUS ON
ALARM OUT ON
APPLY
Icon Meaning Description
Delete
Choose a customized user group and delete it. The default user groups (SUPERVISOR,
POWER USER, USER and GUEST) can’t be removed.
Add
Click to enter a group name, and select the tabs of GENERAL, LOCAL and NETWORK
to choose the corresponding functions you want to enable or disable.
Then, click APPLY to confirm.
Import You need to create a user group first to use this function.
Choose one of the default user groups you want to modify for your customized group from
the drop-down list and click choose a customized group to import the configurations. Then, you can quickly modify the configurations and click APPLY to confirm.
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6.8 NETWORK
WAN is used to connect this recorder to Internet for remote access from anywhere as long as Internet access is
available.
DDNS is used when the Internet access is available.
Note: For more details about these three functions and network configurations, please get the setup
manual from
www.surveillance-download.com/user/network_setup/network_setup_recorder.pdf.
WAN
WAN
DDNS
NETWORK TYPE
STATIC
E-MAIL
IP
192.168.1.112
FTP
GATEWAY
192.168.1.254
EaZy
NETMASK
255.255.255.0
PRIMARY DNS
168.95.1.1
SECONDARY DNS
139.175.55.244
PORT
88
INTERNET AVAILABILITY ADDRESS
www.google.com
MAC 00:0E:53:00:13:77
6.8.1 E-MAIL
Configure your E-mail account here to send event notifications or reports.
Note: To know the SMTP server and port number you should use, please check with your E-mail service
provider.
E-MAIL
SMTP SERVER SMTP.GMAIL.COM
PORT 465
MAIL FROM OFFICE_MANAGER@GMAIL.COM
SSL ENCRYPTION ON
VERIFY PASSWORD ON
USER NAME MANAGER
PASSWORD ●●●●●●
EDIT E-MAIL ADDRESS
manager_1@fulltech.com
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6.8.2 FTP
Configure up to 7 FTP sites here to upload event notifications or reports.
FTP
FTP 1 FTP 2 FTP 3 FTP 4 FTP 5 FTP 6 FTP 7
NAME Profile1
SERVER 211.75.33.2144
PORT 25
USER NAME office PASSWORD 
APPLY
6.8.3 EaZy
This function is used to connect this recorder to Internet by using EaZy Networking. For details, please refer to
“APPENDIX 7 EAZY NETWORKING” at page 63.
EaZy
ENABLE EAZY NETWORKING ON
6.9 TIME
6.9.1 TIME SETUP
TIME SETUP
DATE 2009 / NOV / 17
TIME 15 : 35 : 53
FORMAT Y/M/D
NTP SERVER Pool.ntp.org
SYNC PERIOD DAILY
GMT (UTC+08:00)TAIPEI
CLIENT TIME SYNC VIA NVR WAN OFF
1) DATE
Set the current date. The default display format is YEAR – MONTH – DATE (Y-M-D).
2) TIME
Set the current time in HOUR : MIN : SEC.
3) FORMAT
Set the time display format: Y/M/D, M/D/Y or D/M/Y.
4) NTP SERVER
Click to change the default NTP server to another server they’re familiar with, or keep the default NTP server.
5) SYNC PERIOD
Select to synchronize the device time every day (DAILY), or turn this function off (OFF).
6) GMT
Select your time zone.
7) CLIENT TIME SYNC VIA NVR WAN (Applicable when an IP camera is connected)
Enable this function to synchronize the time of the connected IP cameras via the recorder when the recorder
is connected to the Internet. This could ensure the time of the recorder and IP cameras are the same to
prevent the confusion of time inconsistency.
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Note: You may receive NTP-based DDoS attacks when this function is enabled. Please make sure your
network is secured to prevent this kind of attack.
6.9.2 DAYLIGHT
DAYLIGHT
DAYLIGHT SAVING ON
START TIME 1ST
MON
AUG
06:00
END TIME LAST
MON
OCT
10:00
ADJUST 01:00
Depending on the time zone you’re in:
1) DAYLIGHT SAVING
Select to enable (ON) or disable (OFF) this function.
2) START TIME / END TIME
Set the start time and end time.
3) ADJUST
Set the time in HOUR : MIN.
6.10 DISPLAY
DISPLAY
CHANNEL TITLE ON
EVENT STATUS ON
AUTO KEY LOCK(S) 30
HDD DISPLAY MODE RE,MAINING SIZE
DISPLAY OUTPUT AUTO
LANGUAGE ENGLISH
HDMI2 DISPLAY SETUP
SPOT MONITOR SETUP
1) CHANNEL TITLE
Select to display the channel title or not (ON / OFF).
2) EVENT STATUS
Select to display the event icons or not (ON / OFF).
Note: For details about each event icon, please refer to “4.3 Status & Operation” at page 11.
3) AUTO KEY LOCK(S)
Set the time-out in second after which the key lock function is activated (NEVER / 30 / 60 / 120).
4) HDD DISPLAY MODE
Select REMAINING SIZE to show the remaining HDD capacity for recording in GB, or REMAINING
TIME to show the remaining recording time.
5) DISPLAY OUTPUT
Select the display resolution you want. The default value is AUTO. This is used for the main display output.
Note: To have the best image quality on your monitor, make sure (1) the selected output resolution is
supported by your monitor, and (2) the output settings on both the LCD monitor and the recorder are consistent. If the image is not positioned or scaled properly, please go to your monitor’s menu for adjustment. For details, please refer to the user manual of your monitor.
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6) LANGUAGE
Select the language of the OSD.
7) HDMI2 DISPLAY
Specify how the second HDMI port is used for video output: CALL MONITOR / EVENT MONITOR /
LIVE / MAIN MONITOR.
CALL MONITOR is used for sequence display. When this option is selected, go to CALL SCREEN
DURATION to select the duration time in second (03 / 05 / 10 / 15) and CALL MONITOR
PERMIT to choose the channel(s) you want for sequence display.
HDMI2 DISPLAY
FUNCTION CALL MONITOR
CALL SCREEN DURATION 5
CALL MONITOR PERMIT 4 selected
EVENT MONITOR is used when any alarm event occurs. When this option is selected, go to
LAYOUT to select how many channels you want to see, and PRE-ALARM (SEC) and
POST-ALARM (SEC) to set how many seconds you’d like to see before (0 ~ 5) and after (3 ~ 10)
the event starts.
HDMI2 DISPLAY
FUNCTION EVENT MONITOR
LAYOUT 4
PRE-ALARM (SEC) 3
POST-ALARM (SEC) 5
LIVE is used to select how many channels you’d like to show on the spot monitor.
HDMI2 DISPLAY
FUNCTION LIVE
LAYOUT 4
CH1 CH3
CH5
CH8
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8) SPOT MONITOR
Specify how VGA / composite port is used for video output: CALL MONITOR / EVENT MONITOR /
LIVE.
Note: For some models, only the VGA or composite port supports this function. The available output
options are depending on the model you have.
CALL MONITOR is used for sequence display. When this option is selected, go to CALL SCREEN
DURATION to select the duration time in second (03 / 05 / 10 / 15) and CALL MONITOR
PERMIT to choose the channel(s) you want for sequence display.
SPOT MONITOR
SPOT MONITOR VGA
VGA RESOLUTION 1024 x 768
SPOT DISPLAY CALL MONITOR
CALL SCREEN DURATION 5
CALL MONITOR PERMIT 4 selected
EVENT MONITOR is used when any alarm event occurs. When this option is selected, go to
LAYOUT to select how many channels you want to see, and PRE-ALARM (SEC) and
POST-ALARM (SEC) to set how many seconds you’d like to see before (0 ~ 5) and after (3 ~ 10)
the event starts.
SPOT MONITOR
SPOT MONITOR VGA
VGA RESOLUTION 1024 x 768
SPOT DISPLAY EVENT MONITOR
LAYOUT 4
PRE-ALARM (SEC) 3
POST-ALARM (SEC) 5
LIVE is used to select how many channels you’d like to show on the spot monitor. You can configure
up to 7 profiles for live display.
SPOT MONITOR
SPOT MONITOR VGA
VGA RESOLUTION 1024 x 768
SPOT DISPLAY LIVE
PROFILE 1
LAYOUT 4
CH1
CH3
CH5
CH8
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6.11 PERIPHERAL
6.11.1 LOCAL
LOCAL
MOUSE SENSITIVITY
0 5 10
REMOTE CONTROL ID 0
1) MOUSE SENSITIVITY
Select the mouse sensitivity. The higher the value, the more sensitive the mouse.
2) REMOTE CONTROL ID
This function is available when users need to control two or more recorders with one IR remote controller.
The ID set here is used to identify the recorder the remote controller is going to control. Please also read the
user manual of the IR remote controller for details.
6.11.2 JOYSTICK
In this menu, you can adjust the speed of pan / tilt movement of the speed dome camera or a motorized-pan
camera.
Note: To control the movement of the speed dome camera, you can choose from the PTZ control
panel and move on the screen (“5.4 Hardware Reset
This is used when you lose the access user name and / or password. This will reset your recorder to its factory
default values.
Step 1: Power off your recorder.
Step 2: Find a pinhole on the rear panel of your recorder, next to the USB 3.0 port.
Step 3: Use a thin sturdy object, such as a straightened paperclip, and push it through the hole to press the
reset button. Press and hold the button, and power on your recorder at the same time. Release the
button when you hear the second beep sound. You’ll see the reset message on the screen.
5.5 PTZ Control” at page 17), or simply connect the compatible joystick, AVX102, to the DVR.
JOYSTICK
MAX SPEED OF X AXIS
100
MAX SPEED OF Y AXIS
100
CURVE ORDER OF X AXIS 1
CURVE ORDER OF Y AXIS 1
6.11.3 DEVICES
Note: This function is used when the recorder supports RS485 connection and you want to connect
other brand’s speed dome camera.
DEVICES
CHANNEL TITLE DEVICE ID PROTOCOL RATE INTERFACE
CH1 PTZ 1 P-P
2400
RS-485
CH2 CAMERA 2 NORMAL
4800
COAXIAL
CH3 CAMERA 0 NORMAL
2400
COAXIAL
CH4 CAMERA 0 NORMAL
2400
COAXIAL
1) DEVICE
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For connecting other brand’s speed dome camera, select PTZ.
2) ID
Click the current value to set the ID number (0 ~ 255) for the connected camera if necessary.
Make sure the ID setting of the camera is the same as the setting here, or the recorder will not be able to
control the device.
Note: To know the default ID of the speed dome camera, please refer to its user manual.
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3) PROTOCOL
Select NORMAL (our protocol), P-D (PELCO-D), P-P (PELCO-P), S-T (SAMSUNG-T) or
S-E (SAMSUNG-E) protocol.
4) DEVICE
Select the baud rate for the connected speed dome camera (2400 / 4800 / 9600 / 19200 / 38400 /
57600 / 115200).
Make sure the baud rate setting of the camera is the same as the setting here, or the recorder will not be able
to control the device.
Note: To know the default baud rate of the speed dome camera, please refer to its user manual.
5) INTERFACE
Select RS485 if the connected speed dome camera uses RS485 wires to transmit control signals.
6.12 MAINTAIN
6.12.1 SYSTEM
SYSTEM
BACKUP CONFIG SUBMIT
RESTORE CONFIG SUBMIT
RESET DEFAULT SUBMIT
DEVICE TITLE dvr_1
ENABLE AUTO PLUG AND PLAY ON
BIND MAC ADDRESS OFF
1) BACKUP CONFIG / RESTORE CONFIG
To save the DVR current configurations for later use, such as restoring after DVR upgrade or applying to
another DVR, insert a compatible USB flash drive into the USB port, and select SUBMIT in SUBMIT in
BACKUP CONFIG to copy the current DVR configurations to a file “System.bin” and save to your USB
flash drive.
To restore the DVR configurations, insert the USB flash drive including “System.bin” to the USB port, and
select SUBMIT in RESTORE CONFIG.
2) RESET DEFAULT
Click SUBMIT to reset all settings or partial settings to their factory default values, and select YES to
confirm or NO to cancel. The system will reboot after reset.
3) DEVICE TITLE
Enter a title for this device.
4) ENABLE AUTO PLUG AND PLAY
Switch to ON to allow the camera to be detected and configured automatically when it’s connected to this
device.
Note: This function is available only when the brand of the cameras connected is the same as this
device.
5) BIND MAC ADDRESS
This function is recommended to be used when your surveillance system is more than 256 cameras. It would
be helpful for the system to get the address of each connected camera quickly if the system accidentally
shuts down and needs to recover.
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MAIN MENU
48
6.12.2 UPGRADE
In this menu, you can choose to upgrade your recorder (LOCAL) or the connected our brand’s IP cameras
(CAMERA).
LOCAL
Save the upgrade files obtained from your installer or distributor in a compatible USB flash drive, and insert it
into the USB port. Then, click SUBMIT to start upgrading.
Note: Before using the USB flash drive, please use your PC to format the USB flash drive to FAT32
format first. For the list of compatible USB flash drives, please refer to “APPENDIX 3 COMPATIBLE USB FLASH DRIVE LIST at page 59.
UPGRADE
LOCAL CAMERA
UPGRADE SUBMIT
VERSION 1002-1001-1001-1000
CAMERA
You can choose to upgrade several connected IP cameras from the recorder as long as the cameras are our
brand’s IP cameras.
UPGRADE
LOCAL CAMERA
CHANNEL VERSION DIRECTORY STATUS
CH1 1085-1032-1046-1020-A1A1 /mnt/usb/FullImg-1086-1033-1046-1020.bin
CH2 1020S-1007S-1011S-1009S
CH3
CH4
UPGRADE COPY TO
Step1: Save the upgrade files obtained from your installer or distributor in a compatible USB flash drive, and
insert it into the USB port.
Step2: Choose to browse to where the firmware file is saved and choose the file to upgrade. Then, choose
SELECT to confirm and return to the upgrade page.
/ USB DEVICE
NAME SIZE TYPE MODIFIED DATE
FullImg-1086-1033-1046-1020.bin 27.6MB regular file
2017-07-13 12:19:32
FullImg-1022-1007-1011-1009.bin 9.6MB regular file
2017-08-16 17:05:16
CANCEL SELECT
Step3: Repeat Step2 as many as needed until all cameras which need firmware upgrade are selected.
If one firmware file applies to several IP cameras, select COPY TO to apply the same file to the
applicable cameras.
Step4: Choose UPGRADE to start upgrading all selected cameras, or choose to upgrade the camera one by
one.
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MAIN MENU
49
6.12.3 ALERT
ALERT
EXT. ALERT OFF
INT. BUZZER ON
KEY BUZZER ON
VLOSS BUZZER ON
MOTION BUZZER ON
ALARM BUZZER ON
HDD BUZZER ON
ALARM BUZZER DURATION (SEC) 10
1) EXT. ALERT
Select to enable or disable the sound when any external alarm is triggered (ON / OFF).
2) INT. BUZZER
Select to enable or disable the sound (ON / OFF) for all internal buzzers: KEY BUZZER, VLOSS
BUZZER, MOTION BUZZER, ALARM BUZZER, and HDD BUZZER.
Note: When this item is set to OFF, item 3) to item 7) will be disabled even though they are set to ON.
3) KEY BUZZER
Select to enable or disable the sound when pressing the buttons on the front panel (ON / OFF).
4) VLOSS BUZZER
Select to enable or disable the sound when video loss happened (ON / OFF).
5) MOTION BUZZER
Select to enable or disable the sound when any motion alarm is triggered (ON / OFF).
6) ALARM BUZZER
Select to enable or disable the sound when any internal alarm is triggered (ON / OFF).
7) HDD BUZZER
Select to enable or disable the sound (ON / OFF) when the HDD remaining capacity reaches to the value
set in HDD NEARLY FULL (GB).
8) ALARM BUZZER DURATION (SEC)
Select the duration time for alarm buzzer in second (5 / 10 / 20 / 40).
6.12.4 EVENT LOG
You can check all the event information (event type, time and channel), or clear all log records.
EVENT LOG
EVENT TIME COMMENT
KEY UNLOCK 2011/NOV/19 15:49:07
VIDEO LOSS 2011/NOV/19 15:32:05 04
POWER ON 2011/NOV/19 15:32:02
PREV NEXT CLEAN
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MAIN MENU
50
6.12.5 ONLINE
ONLINE
ANONYMOUS VIEWER LOGIN OFF
DROP ALL CONNECTION SUBMIT
LOGIN FAILURE TIMES 3
LOCK TIME FOR LOGIN FAILURES 10 MINS
1) ANONYMOUS VIEWER LOGIN
Switch to ON to allow anonymous login, meaning there’s no need to enter user name and password for
remote access.
2) DROP ALL VIDEO CONNECTION
Click SUBMIT to force disconnection of all remote logins when needed.
3) LOGIN FAILURE TIMES
The recorder will lock the IP address with several login attempts. Choose the failure times of login attempts
from the same IP address (1 ~ 20), and go to the next option, LOCK TIME FOR LOGIN FAILURES, to
choose how much time you’d like to lock the IP address.
4) LOCK TIME FOR LOGIN FAILURES
Choose how much time you’d like to lock the IP address with several login attempts but failed (1 MIN / 2
MINS / 3 MINS / 5 MINS / 10 MINS / 30 MINS / 1 HOUR).
6.13 POWER CONTROL
Click to show the power off panel to halt, reboot or log out the system.
Icon Meaning Description
System Halt Click to stop the system and remove the power adapter.
System Reboot Click to reboot the system.
System Logout Click to log out the system and log in with another account.
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REMOTE OPERATION
51
6. REMOTE OPERATION
You can also control this recorder remotely via the web browser and iOS / Android devices.
6.2 Web Browser
You can view the images or operate your recorder with a web browser, for example, Microsoft Internet Explorer.
Note: The supported PC operation systems are Windows 10, Windows 8, Windows 7 and Windows Vista.
The user interface when you access via the web browser is nearly the same as the interface you see on the
recorder, and the operations are also the same.
Note: The illustration below is just for your reference and may be different from what you actually see.
Some functions and buttons are for selected models or certain user levels only.
Step 1: Key in the IP address used by this device in the URL address box, such as 60.121.46.236, and press
Enter. You will be prompted to enter the user name and password to access the device.
If the port number this device used is NOT 80, you need to key in the port number additionally. The
format is ipaddress:portnum.
For example, for the IP address 60.121.46.236 and port No. 888, please key
in ”http://60.121.46.236:888” into the URL address box, and press “Enter”.
Step 2: Enter the user name and password, and click “OK”. You will see a similar screen as the following when
the login information is correct.
Note: The default user name and password for remote access are both “admin”.
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REMOTE OPERATION
52
6.3 Mobile Devices
Note: For more details about mobile surveillance via your mobile device, please visit
http://info.eagleeyes.tw/iphone/index.html.
EagleEyes is a mobile phone program used with our surveillance system for remote surveillance. It’s compatible
with iOS and Android mobile devices, and it’s free (Except EagleEyes Plus for iOS OS, and EagleEyes Plus+ for
Android OS).
6.3.1 Prerequisites
Before installing EagleEyes to your mobile phone for remote surveillance, make sure you have checked the
following:
Your mobile platform is iOS or Android.
Mobile Internet services are subscribed and available to use for your mobile device.
Note: You might be charged for Internet access via wireless or 4G networks. For the Internet access
rate details, please check with your local network operator or service provider.
You have noted down the IP address, port number, user name and password used to access your network
camera from Internet.
6.3.2 Where to download
Go to App Store / Play Store from your iOS / Android mobile devices and search EagleEyes to download.
When the download is completed, EagleEyes will be installed automatically to the location where all applications
are saved in your phone by default, or where you specify.
6.3.3 Setup
Step1: Open EagleEyes to go to the address book.
Step2: Then, click Add and select Manual to go to the setting page.
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REMOTE OPERATION
53
Step3: In the setting page, enter all the information needed to access this device in the REQUIRED column,
and click Get Type to examine if the information you entered is correct. The device type will be
detected properly.
Step4: (Optional) Configure the settings in the OPTIONAL column as needed.
Step5: Click Save to return to the address book. Enable Guard to receive Push Video.
Step6: Click on the item you just added in the address book to access and check the live view.
Page 59
APPENDIX 1 PRODUCT SPECIFICATIONS
54
APPENDIX 1 PRODUCT SPECIFICATIONS
Model 1 Model 2
Video
Video System
NTSC / PAL (auto detection)
Video Compression Format H.264
Video Signal IP / TVI / CVI / Analog HD / 960H TVI / CVI / Analog HD / 960H
Video Input 32 quadbrid channels
(TVI /CVI / Analog HD / 960H) + 4 IP channels
32 channels
(TVI /CVI / Analog HD / 960H)
Video Input Interface Analog Mode Composite video signal 1 Vp-p 75 BNC
IP Mode Ethernet, 1000 Base-T --
Video Output BNC YES (Spot Monitor supported)
VGA YES (1080P display / Spot Monitor supported)
HDMI HDMI-1 (4K2K display) / HDMI-2 (1080P display / Spot Monitor supported)
Video Resolution Analog Mode 1080P / 720P / QHD / 960H / Frame / Field / CIF
IP Mode 1920 x 1080 / 1280 x 720/ 640 x 480 / 320 x 240 --
Record & Backup
Max. Recording Rate Analog Mode Up to 384 IPS @ 1920 x 1080 (32 channels)
IP Mode UP to 60 IPS @ 1920 x 1080 (4 channels) --
Recording Mode Manual / Timer / Motion / Alarm / Remote
Pre-alarm Recording YES
Playback Channel 16CH
Quick Search Time / Motion / Alarm search mode
Backup Device USB 3.0 drive / Network
Regular Backup YES (USB hard drive or FTP)
Audio
Audio Input 16 audio inputs
Audio Output (Mono) 2 audio outputs
External I/O
RS485 YES
Alarm Input 8
Alarm Output 1
Scenario YES NO
General
Hard Disk Storage 10TB SATA HDD x 8
SATA Interface YES
Image Quality Setting SUPER BEST / BEST / HIGH / NORMAL
USB Mouse Control YES
Motion Detection Area 16 × 12 grids per channel
Motion Detection Sensitivity 3 adjustable parameters for accurate detection
Event Notification Push Video / Push Status / FTP / E-Mail Push Status / FTP / E-Mail
Event Pop-up & Preview YES NO
Picture Zoom 2X digital zoom
PTZ Control YES
IR Remote Control YES (IR receiver built-in)
Key Lock (Password Protection) YES
User Level 4 user levels for different access privilege
Video Loss Detection YES
Camera Title Supports up to 25 letters
Page 60
APPENDIX 1 PRODUCT SPECIFICATIONS
55
Model 1 Model 2
General
Video Adjustable Hue / Saturation / Contrast / Brightness
Date Display Format YY/MM/DD, DD/MM/YY & MM/DD/YY
Daylight Saving YES
Power Source (±10%) 19V / 4.7A
Operating Temperature 10 ~ 40 (50℉~104℉)
Operating Humidity 10% ~ 85%
Dimensions (mm)*** 358mm(L) x 267mm(W) x 152mm(H)
Net Weight (kg) 5.9
Network
Ethernet 1000 Base-T. Supports remote control and live view via Ethernet
Network Protocol TCP/IP, PPPOE, DHCP and DDNS
Remote Surveillance from PC
Compatible Operating System Windows & MAC
Compatible Program Web Browser: Windows Edge, Internet Explorer, Safari, Google Chrome & Mozilla Firefox
CMS Lite: 32CH central management software for Windows OS
Max. online users 20
Web Transmitting Compression Format
H.264
Remote Live Display 9CH (Selectable)
Remote Independent Operation YES
Remote Event Download & Playback YES
Mobile Surveillance
App EagleEyes
Compatible Devices iOS & Android mobile devices
Push Video YES (9CH) NO
Push Status YES
Others
EaZy Networking YES
Alarm Scenario Setup YES NO
Spot Monitor Setup Call Monitor / Event Monitor / Live Monitor (HDMI-2, VGA & Composite Selectable)
IVA Support YES (CH1 ~ CH4) NO
DCCS Support YES
Free DDNS service YES
Privacy Mask YES
Multiplex Operation Live display / record / playback / backup / network operations
System Recovery System auto recovery after power failure
Optional Peripherals HDMI Matrix (HDM02) / USB Joystick (AVX102)
* The specifications are subject to change without notice.
** Dimensional tolerance: ±5mm
Page 61
APPENDIX 2 PUSH VIDEO CONFIGURATION
56
APPENDIX 2 PUSH VIDEO CONFIGURATION
Note: This function is for selected models only.
A2.1 Alarm Sensor Connection
Connect the alarm sensor, such as magnetic contacts, to the alarm-in port on the rear panel. Alarm-in 1
corresponds to video channel 1, alarm-in 2 corresponds to video channel 2, and so on.
Note: The voltage restriction for alarm-in device connection is under DC24V 1A.
If the connected camera is our brand’s camera with alarm I/O support, you can simply connect the alarm sensor
to the camera, and the alarm function will go with the camera.
Note: Please check the user manual of the camera to know voltage restriction for alarm-in device
connection.
Then, go to MENU CAMERA DETECTION and make sure:
1. MOTION is set to ON.
2. ALARM is configured (N.C. / N.O.) when an external alarm device is connected, or
INTERNAL ALARM is set to ON when the connected camera has a PIR sensor built-in.
DETECTION
CHANNEL TITLE ALARM INTERNAL ALARM SENSITIVITY MOTION AREA ADVANCED CONFIG
CH1 OFF
ON EDIT ON EDIT
CH2
N.C.
OFF
EDIT ON EDIT
CH3
N.O.
OFF
EDIT OFF EDIT
CH4
OFF
OFF
EDIT OFF EDIT
APPLY
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APPENDIX 2 PUSH VIDEO CONFIGURATION
57
A2.2 Configuration
Before configuring Push Video, make sure:
1. The system is set up as described in “2. CONNECTION” at page 3.
2. This recorder is connected to Internet.
3. You’ve installed the app, EagleEyes, on your iOS or Android mobile devices. For details, please refer to “6.3 Mobile Devices” at page52.
Step1: Go to MENU SCENARIO, and enable the necessary rules:
If your alarm sensor is… Please enable …
External alarm sensor 1. PUSH VIDEO TRIGGERED BY EXTERNAL ALARM
2. MOTION DETECTION ON WHEN GUARD ON
PIR sensor built-in 1. PUSH VIDEO TRIGGERED BY BUILT-IN PIR SENSOR
2. MOTION DETECTION ON WHEN GUARD ON
3. INTERNAL ALARM (PIR) DETECTION ON WHEN GUARD ON
Step2: Open EagleEyes, and add this recorder to the EagleEyes address book.
A2.3 Enable Push Video
A2.3.1 From iOS Mobile Device (iPhone / iPad)
Step1: In the iPhone / iPad main menu, select Settings Notifications. Select EagleEyes, and make sure
the notification is set to on.
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APPENDIX 2 PUSH VIDEO CONFIGURATION
58
Step2: Open EagleEyes, and switch Guard to ON. You’ll receive the message indicating that Push Video is
on.
Step3: Return to the main page or standby page. You’ll receive event notifications when there’s an alarm event.
Follow the on-screen instruction to immediately play the recorded clip.
A2.3.2 From Android Mobile Device
Step2: Open EagleEyes, and switch Guard from OFF to ON. You’ll receive the message indicating that Push
Video is on.
Step3: Return to the main page or standby page. You’ll receive event notifications when there’s an alarm event.
Follow the on-screen instruction to immediately play the recorded clip.
Page 64
APPENDIX 3 COMPATIBLE USB FLASH DRIVE LIST
59
APPENDIX 3 COMPATIBLE USB FLASH DRIVE LIST
Please upgrade the firmware of the recorder to the latest version to ensure the accuracy of the following table. If the
USB flash drive is not supported by the recorder, you will see on the screen.
Note: Please use your PC to format the USB flash drive as “FAT32”.
Note: You can backup up to 2GB video data for one-time USB backup. To backup more data, please set
the time & channel(s) you want, and start USB backup again.
MANUFACTURER MODEL CAPACITY
Transcend JFV35 4GB
JFV30 8GB
Kingston DataTraveler 1GB
PQI U172P 4GB
Apacer AH320 2GB
AH320A 8GB
AH220 1GB
AH320 4GB
A-data RB-18 1GB
Sandisk Cruzer Micro 2GB
Cruzer Micro 4GB
Cruzer4-pk 2GB
Netac U208 1GB
MSI F200 4GB
SONY Micro Vault Tiny 2GB 2GB
Micro Vault Tiny 4GB 4GB
Micro Vault Tiny 1GB
Page 65
APPENDIX 4 COMPATIBLE HARD DISK LIST
60
APPENDIX 4 COMPATIBLE HARD DISK LIST
Please upgrade the firmware of the device to the latest version to ensure the accuracy of the following table.
Note: It’s necessary to install a hard disk first before firmware upgrade to ensure the upgrade process
works properly.
Note: To use a green hard disk, use ONLY the hard disk designed especially for surveillance to ensure
the device works properly.
Seagate*
MODEL CAPACITY MODEL CAPACITY
Pipeline HD
ST3500312CSS
500GB ST3000VX004 3TB
Pipeline HD
ST500VT000
500GB ST3000VX005 3TB
Pipeline HD
ST1000VM002
1TB ST3000VX006 3TB
Pipeline HD
ST1000VM002
1TB ST3000VX000 3TB
ST31000525SV 1TB
ST4000VM000 4TB
ST31000340AS 1TB
ST4000VX000 4TB
ST1000VX000 1TB
ST4000VX002 4TB
ST1000VX002 1TB
ST4000VX007 4TB
ST1000VX001 1TB
ST6000VX0001 6TB**
ST1000VX005 1TB
ST6000VX0011 6TB**
ST2000VX000 2TB
ST6000NM0024 6TB**
ST2000DM001 2TB
ST8000VX002 8TB**
ST2000VX004 2TB
ST8000VX0022 8TB**
ST3000VM002 3TB
ST100000VX0004 10TB**
WD
MODEL CAPACITY MODEL CAPACITY
WD10PURX 1TB WD30EFRX 3TB
WD20PURX 2TB WD40PURX 4TB
WD20EURS 2TB WD40EURX 4TB
WD20EURX 2TB
WD60EURX 6TB**
WD20EFRX 2TB
WD60PURX 6TB**
WD2002FAEX 2TB WD6001FFWX 6TB**
WD30PURX 3TB WD6001FSYZ 6TB**
WD30EURX 3TB
TOSHIBA
MODEL CAPACITY MODEL CAPACITY
DT01ACA050 500GB MD03ACA200V 2TB
DT01ABA050V 500GB
DT01ABA300V
3TB
DT01ACA100 1TB DT01ACA300 3TB
DT01ABA100V 1TB
MD03ACA300V
3TB
DT01ACA200 2TB MD03ACA400V 4TB
DT01ABA200V 2TB
MD04ABA500V
5TB
* To know more details about SRS and its related support and service, please contact your local Seagate representative directly. ** Please be advised to pay attention to the heat dissipation of the hard disk which is over 4TB because it might generate much heat
during operation. It’s recommended that ambient temperature is not over 35°C.
Page 66
APPENDIX 5 BATTERY REPLACEMENT
61
APPENDIX 5 BATTERY REPLACEMENT
The time reset after power failure, for example, caused by a power outage, will cause the disorder of the recorded
data, and users may have problems in searching the event clip they want. To keep the device time from resetting, a
non-chargeable lithium battery, CR2032, is installed in the device.
However, the device time might still get reset when the battery is low or even running out of power. If so, please
replace the device battery, CR2032, right away as instructed below.
How to replace CR2032
Note: The lithium battery, CR2032, is a non-chargeable battery, and should be purchased separately.
Please replace only with the same or equivalent type battery in case of danger.
Step1: Stop all recording immediately to prevent the disorder of the recorded data. Then, back up the recorded data
if necessary.
Step2: Power off the device, and disconnect the power.
Step3: Remove the rear panel of the device to find the battery on the mainboard.
Step4: Push the release as indicated below to remove the battery.
Step5: Get a new battery and install it to its slot on the main board.
For Type 1, install it with the side of “CR2032” facing up as shown above. For Type 2, install it without the side of “CR2032” facing you as shown above.
Step6: Replace the rear panel and connect to power.
Step7: Set the date & time, and resume recording.
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APPENDIX 6 DISK ARRAY COMPATIBLE LIST
62
APPENDIX 6 DISK ARRAY COMPATIBLE LIST
Here's the compatible list for disk arrays.
Note: For the compatible hard disks used for those disk arrays listed below, please check their
respective user manuals or official websites.
Brand Model Number
Proware EP-D501-AA
EP-2123-UA-R
RAIDON GT1650-SB3
GR3630-SB3
STARDOM DR5-WBS3
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APPENDIX 7 EAZY NETWORKING
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APPENDIX 7 EAZY NETWORKING
EaZy Networking is a free P2P cloud service to connect our devices to the Internet automatically by plug-and-play,
enabling you to check the live view via your mobile device or laptop at anytime (in 64 kbps). Should you feel the
live view is not fluent enough and would like to speed it up, we provide several data plans for you to subscribe.
We've also offered 2GB data allowance as a gift on each device for you to experience. When 2GB is up, the
network transmission speed will restore to what it should be.
In most cases, the device is connected via P2P. Connection via the relay server is only applied to some complex
environments such as the private IP-based network environment used by a large enterprise.
EaZy Networking could be configured via EagleEyes on an iOS / android device, or via Internet Explorer.
Before using this function, make sure:
This recorder is connected to a switch or router, and the switch or router is ready for Internet connection.
The network icon on the bottom right corner is , not .
You have an iOS / Android mobile device with EagleEyes installed.
A8.1 Via EagleEyes on iOS / Android Device
A8.1.1 Setup
Step1: Go to MENU NETWORK WAN. Set NETWORK TYPE to DHCP, and make sure the network
icon on the bottom right corner is changed from to .
Note: If the setting is made via the Setting Wizard, the network type will be automatically switched to
DHCP.
WAN
WAN
LAN
NETWORK TYPE
DHCP
DDNS
IP
192.168.1.112
E-MAIL
GATEWAY
192.168.1.254
FTP
NETMASK
255.255.255.0
EaZy
PRIMARY DNS
168.95.1.1
SECONDARY DNS
139.175.55.244
PORT
88
INTERNET AVAILABILITY ADDRESS
www.google.com
MAC 00:0E:53:00:13:77
Step2: In the same menu, select EaZy. Enable EaZy Networking, and leave this page open. You’ll need to scan
the QR code later.
WAN
EaZy
LAN
ENABLE EAZY NETWORKING ON
DDNS
E-MAIL
FTP
EaZy
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APPENDIX 7 EAZY NETWORKING
64
Step3: Open EagleEyes on your mobile device, and select “” on the top left corner in the address book. Then,
click “EaZy”.
Step4: Click “Login” and register an account for “Cloud Service”. If you’ve got an account, please just log in.
Step5: Go back to the address book and click “+” (Add) to add a new device.
There are two methods to add new devices, “EaZy” and “Manual”.
Select “EaZy”, and choose the recorder icon to continue.
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APPENDIX 7 EAZY NETWORKING
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Step6: Click “ ” in the section of “MAC address” to open the QR code scan page, and scan the QR code on the
DVR screen mentioned in Step2. The MAC address will be filled automatically.
Fill in the Captcha code manually, and click “Apply”.
Step7: Follow the on-screen instruction to finish the rest of the settings, and see if this device is added
successfully to the address book as a cloud device.
At the same time, you’ll be prompted to confirm if you want to remove the default user name and password.
When the default user name and password are removed, you can ONLY use the user name and password of
the cloud service to access this recorder locally and remotely. If you forget the user name and password of the cloud service, you could only reset the recorder and do all configurations again.
When the default user name and password are kept, other people might be able to access this recorder if they
know the default user name and password of this recorder.
Confirm if you want to keep the default account to continue, and return to the address book. You’ll see the
newly-added device in the address with a cloud icon on it.
Step8: Click the newly-added device and see if you could access successfully.
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APPENDIX 7 EAZY NETWORKING
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A8.1.2 Checking Remaining Data Allowance
Step1: Log into the cloud service.
Step2: Select “Details” to go to account information, and select “Available Data Allowance”.
A8.1.3 Sharing Cloud Device Access with Other Account(s)
Note: One cloud device could be shared up to 30 cloud accounts, but the access to the device might be
failed because it is still restricted to the maximum online user setup of the device.
Step1: Log into the cloud service.
Step2: Select “Buddy” to go to the buddy sharing page. Then, choose the device you want to share with, and
switch from “OFF” to “Share”.
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APPENDIX 7 EAZY NETWORKING
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Step3: Choose the device you want to share with.
Step4: Enter the cloud account or the E-mail registered by the account, and select “Add”.
Step4: Check again the account with which you want to share your cloud device, and select “Next” to confirm and
continue.
Step5: Specify the access permission of the specified account, which account’s data allowance should be
consumed after access successfully, and how long the account is allowed to stay after access successfully.
Who should pay data allowance:
Who should pay data allowance
The order to consume data allowance
I
The free data allowance provided by the device -> The additional data allowance shared to other account(s) by the owner -> The additional data allowance of the device’s owner -> The data allowance shared to other account(s) by the buddy
Buddy
The additional data allowance of the buddy -> The data allowance shared with other account(s) by the buddy
Note: When there’s no data allowance to use, the network transmission will be down to 1 FPS. To restore
the fluency of live view, users need to subscribe a data plan from EagleEyes, or configure the network settings by themselves.
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APPENDIX 7 EAZY NETWORKING
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Step6: Check again the configurations you made for the account to which you want to share your cloud device,
and select “Share!” to confirm.
Step7: (Optional) Configure the data allowance shared to other accounts to use.
Step8: Return to the address book of EagleEyes. You’ll see the device being shared is marked with an icon of two
people.
A8.2 Via Internet Explorer on PC / Laptop
Note: EaZy Networking setup via a web browser is only available on Internet Explorer.
A8.2.1 Setup
Step1: Go to MENU NETWORK WAN. Set NETWORK TYPE to DHCP, and make sure the network
icon on the bottom right corner is changed from to .
Note: If the setting is made via the Setting Wizard, the network type will be automatically switched to
DHCP.
WAN
WAN
LAN
NETWORK TYPE
DHCP
DDNS
IP
192.168.1.112
E-MAIL
GATEWAY
192.168.1.254
FTP
NETMASK
255.255.255.0
EaZy
PRIMARY DNS
168.95.1.1
SECONDARY DNS
139.175.55.244
PORT
88
INTERNET AVAILABILITY ADDRESS
www.google.com
MAC 00:0E:53:00:13:77
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APPENDIX 7 EAZY NETWORKING
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Step2: In the same menu, select EaZy. Enable EaZy Networking, and leave this page open. You’ll need to scan
the QR code later.
WAN
EaZy
LAN
ENABLE EAZY NETWORKING ON
DDNS
E-MAIL
FTP
EaZy
Step3: Open Internet Explorer on a PC / laptop, and enter https://ez.eagleeyes.tw.
In the login page, register an account for “Cloud Service”. If you’ve got an account, please just log in.
Note: You PC must be connected to Internet.
Step4: Click + on the left pane, and you’ll be prompted to install plugins: EaZy Control and EaZy Wizard. Please
follow the instructions to install these two plugins to ensure the service works properly.
Note: If you’re not prompted to install the plugin, please lower the security level of Internet Explorer,
and try to log into the cloud service again.
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Step5: Enable EaZy Wizard, and click “Start” to go to the login page. Log into the cloud service.
Step6: Select the recorder picture, or choose “DVR / NVR” on the bottom right corner. Then, enter the MAC
address you wrote down in Step2, and the security code.
Click “Apply” to continue.
Step7: When your device is found, you’ll be directed to the next page to change the device title if you want.
Note: The device name changed here will be fixed and can’t be changed later.
Click “Apply” to continue. You’ll be prompted to confirm if you want to remove the default user name and
password.
When the default user name and password are removed, you can ONLY use the user name and password of
the cloud service to access this recorder locally and remotely. If you forget the user name and password of the cloud service, you could only reset the recorder and do all configurations again.
When the default user name and password are kept, other people might be able to access this recorder if they
know the default user name and password of this recorder.
Confirm if you want to keep the default account, and click “Apply” to continue and return to the main page.
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Step8: You’ll see the newly-added device with a cloud icon on the left pane. Drag and hold the device to the
display area on the right pane to show in the same window, or simply double-click the device to open the
device view in another window.
A8.2.2 Checking Remaining Data Allowance
Step1: Log into the cloud service.
Step2: Select “Account Information” on the top right corner to go to account information, and select “Available
Data Allowance”.
A8.2.3 Sharing Cloud Device Access to Other Account(s)
Note: One cloud device could be shared up to 30 cloud accounts, but the access to the device might be
failed because it is still restricted to the maximum online user setup of the device.
Step1: Log into the cloud service.
Step2: Select “Buddy Share” to go to the buddy sharing page. Then, choose the tag “Your own device(s)”, and
select “Share With Buddy”.
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Step3: Choose the cloud device you want to share, and click “Next” to enter the cloud account or the E-mail
registered by the account you want to share with. Then, select “Add”.
Step4: Check again the account to which you want to share your cloud device.
To add more accounts, select “Add”; to remove the existing account, select “Delete”; to continue buddy
setup, select “Next”.
Step5: Specify the access permission of the specified account, which account’s data allowance should be
consumed after access successfully, and how long the account is allowed to stay after access successfully.
Who should pay data allowance:
Who should pay data allowance
The order to consume data allowance
I
The free data allowance provided by the device -> The additional data allowance shared to other account(s) by the owner -> The additional data allowance of the device’s owner -> The data allowance shared to other account(s) by the buddy
Buddy
The additional data allowance of the buddy -> The data allowance shared with other account(s) by the buddy
Note: When there’s no data allowance to use, the network transmission will be down to 1 FPS. To restore
the fluency of live view, users need to subscribe a data plan from EagleEyes, or configure the network settings by themselves.
Step6: Check again the configurations you made for the account to which you want to share your cloud device,
and select “Share!” to continue.
Step7: (Optional) Configure the data allowance shared to other accounts to use.
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Step8: Return to the main page. You’ll see the device being shared is marked with an icon of two people.
A8.3 Icons
Icon Color Indication
Teal This device is a DVR or NVR.
Blue This device is a DVR or NVR.
Orange This device is an IP speed dome camera.
Red This device is disconnected and unidentified.
or
Depending on the device color
This device is configured to the Internet via EaZy Networking (Cloud Service).
The cloud icon will be grayed out if the EaZy server can’t be connected.
Depending on the device color
You’ve shared the access right of the device with other cloud account via Buddy (Cloud Service).
The icon will be grayed out if you disable the device share.
Depending on the device color
The icon will be grayed out if the device share is disabled by the owner of the device.
For example, if you see as the device type, you’ll know:
- This device is an IP camera.
- This device is connected to the Internet via EaZy Networking.
- You were shared with the access right of the device, but the device share is disabled now.
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