AVT MAGIC TH6 POTS, MAGIC TH6 ISDN Hardware & Software Manual

MAGIC TH6 POTS
MAGIC TH6 ISDN

Telephone Hybrids

Hardware/Software Manual

.

MAGIC TH6

POTS/ISDN & VoIP Telephone Hybrids

Hardware/Software Manual

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A publication of:

AVT Audio Video Technologies GmbH
Nordostpark 12
90411 Nuernberg, Germany
Telephone: [phone]
Telefax: [phone]
Email: [e-mail]
Internet: www.avt-nbg.de

Printed in Germany, May.2014
© AVT Audio Video Technologies GmbH

All rights reserved. Reproduction in
whole or in parts is prohibited without
previous written consent of Audio Video
Technologies GmbH.

The information contained in this
publication is accurate to the best of
AVT’s knowledge. However, AVT
disclaims any liability resulting from the
use of this information and reserves the
right to make changes without notice.

Version: V 2.00

.

Content

Content

INTRODUCTION 11

SAFETY 13

Introduction 13
General Safety Requirements 13
Conventions 14

1CONSTRUCTION15

2 SYSTEM DESCRIPTION 17

2.1 Mechanical Design 17

2.2 Functionality 17

2.2.1 One Studio Solution 19

2.2.2 Two Studio Solution 19

3 PUTTING THE SYSTEM INTO OPERATION 21

3.1 Mounting 21

3.2 Connection to the mains voltage 21

3.3 Operating elements on the front side 21

3.4 Display, Keypad and LEDs 23

4 FRONT DISPLAY AND KEYPAD OPERATION 25

4.1 Basic configurations 25

4.1.1 Setting the menu language 25

4.1.2 Configuration of the LAN interface 26

4.1.3 Working with Presets 26

4.1.4 RS232 Interfaces 27

5 OPERATION VIA WINDOWS PC SOFTWARE 29

5.1 Hardware requirements 29

5.2 User Registration 29

5.3 Installing the Windows PC software 29

5.4 Software update from the internet 30

5.5 The MAGIC TH6 main window 31

5.5.1 Operating elements 32

5.5.1.1 Menu button 32

5.5.1.2 Global function keys: DROP ALL, LOCK ALL 32

5.5.1.3 Caller data fields 33

5.5.1.4 Status keys: PRETALK, HOLD, ON AIR, DROP 33

5.5.1.5 HD Voice and Voice Disguise 34

Content

5.5.1.6 Caller Screening 34

5.5.1.7 Telephone Book/Manual Dialing 35

5.5.1.8 Call Forwarding 37

5.5.1.9 Level meter and control 37

5.5.1.10 Record button (Pretalk Streaming Clients only) 38

5.5.1.11 Night Service button 39

5.5.1.12 Load Preset button 39

5.5.1.13 Reset DTMF button 39

5.5.1.14 Send DTMF tones 40

5.5.1.15 Alarm Info button 40

5.6 Menu File 41

5.6.1 Submenu System Settings 41

5.6.2 Submenu Exit 41

5.6.3 Submenu Control Interface 41

5.6.4 Submenu System 44

5.6.4.1 Operation Settings 44

5.6.4.1.1 Mode & Audio Line 44

5.6.4.1.2 HOLD Signal 47

5.6.4.1.3 Signal Processing 48

5.6.4.1.4 Line Labels 50

5.6.4.1.5 Database 50

5.6.4.1.6 Night Service 52

5.6.4.1.7 DTMF Event Labels 53

5.6.4.1.8 Relay / TTL 53

5.6.4.2 System Settings 58

5.6.4.2.1 General 58

5.6.4.2.2 Line Interface 60

5.6.4.2.3 MSN 63

5.6.4.2.4 POTS Interface: PABX 64

5.6.4.2.5 POTS Interface: Outside Line 65

5.6.4.2.6 VoIP (LAN/SIP) 66

5.6.4.2.7 Audio Interface 68

5.6.4.2.8 LAN Interface 70

5.6.4.2.9 VLAN 72

5.6.4.2.10 Quick Dials 73

5.6.4.3 Date and Time 74

5.6.4.4 Login 75

5.6.5 Submenu Presets 77

5.6.5.1 Manage Presets 77

5.6.5.2 Activation of a Preset 79

5.6.6 Submenu DTMF Settings (Option) 79

5.6.7 Submenu Local Settings 80

5.6.7.1 Window Parameters 80

5.6.7.2 PRETALK Streaming 81

5.6.7.3 Settings Location 81

5.7 Menu Administration 83

5.7.1 Submenu Registration 83

5.7.2 Submenu File System 85

Content

5.7.3 Submenu System Panel 86

5.7.4 Submenu Firmware Download 87

5.7.5 Submenu Factory Settings 88

5.8 Menu Extras 89

5.8.1 Submenu System Monitor 89

5.9 Menu About MAGIC TH6 91

6 OPTION: DTMF TONE ANALYSER 93

6.1 DTMF system functions 93

6.1.1 DTMF call initiation via the Audio inputs 93

6.2 DTMF PC Software functions 94

6.2.1 DTMF Modes 94

6.2.2 Configuration Event Labels 96

7 OPTION: MAGIC TH6 KEYPAD 97

7.1 LCD Display 98

7.2 Keypad Functions 100

A1 MENU STRUCTURE 103
A1.1 System Settings - POTS 104
A1.2 System Settings - ISDN 105
A1.3 System Settings - VoIP 106
A1.4 Operation Settings - All Operating Modes 108
A1.5 Presets - All Operating Modes 109
A1.6 Status information - All Operating Modes 110
A1.7 Login - All Operating Modes 111

A2 INTERFACES 113
A2.1 Line interfaces 114
A2.1.1 POTS Interfaces (MAGIC TH6 POTS only) 114
A2.1.2 ISDN BRI Interfaces (MAGIC TH6 ISDN only) 114

A2.1.3 LAN Interface 115
A2.2 PRETALK interfaces 116

A2.2.1 HANDSET 1 & 2 interfaces 116
A2.3 Audio interfaces 117

A2.3.1 Analogue Audio interfaces 117
A2.3.2 Digital AES/EBU Audio interfaces 117

A2.4 Control Interfaces 119
A2.4.1 LAN interface 119
A2.4.2 RS232/Keypad Interface 119

A2.4.3 TTL/RELAY interface 120

A3 TECHNICAL DATA MAGIC TH6 121

Content

A4 TECHNICAL DATA MAGIC TH6 KEYPAD 124

A4.1 Keypad 124
A4.2 LCD Display 125

A5 GENERAL 126
A5.1 Order numbers 126
A5.2 Scope of delivery 127
A5.3 Declaration of conformity 127

A6 SERVICE INFORMATION 128
A6.1 Software Updates 128
A6.2 Support 128
A6.3 Repairs 128

INDEX 129

DECLARATION OF CONFORMITY 135

PAGE 11

Introduction

INTRODUCTION

MAGIC TH6 is a digital Telephone Hybrids for six caller lines. The system is
available as MAGIC TH6 POTS or MAGIC TH6 ISDN. MAGIC TH6 is a DSP

- not PC - based product and provides a highly reliable hardware platform.

MAGIC TH6 POTS incorporates six POTS line interfaces, two analogue Au­dio inputs and outputs, four digital AES3 inputs and outputs available on two
physical AES3 interfaces and two Handset/Headset interfaces. For control
the unit provides two RS232/RS485 interfaces for the connection of remote
keypads, a LAN interface for the connection of up to four PCs and a GPIO in­terface.

Instead of six POTS interfaces, MAGIC TH6 ISDN incorporates three ISDN
BRI S

0

interfaces for six caller lines. All remaining interfaces are identical with

the ones of MAGIC TH6 POTS.

The MAGIC TH 6 systems have an integrated 230 V AC power supply with
standard connector, a front keypad with display and eight LEDs on the front
side of the unit.

MAGIC TH6 POTS and MAGIC TH6 ISDN can accept up to six calls and can
provide the caller signals at the Audio outputs as individual Aud io signals or
as mixed Audio signals. Caller conferences are possible in Pretalk and in On
Air status. Both MAGIC TH6 systems have integrated echo cancellers for each
individual caller line. A manual level contro l as well as an Automatic Gain
Control (AGC) for each caller line can be used.

Both systems can be upgraded to Voice over IP Telephone Hybrids with the
Extension for Voice over IP (ID: 430374). It is not necessary to change the
hardware for this upgrade. The extension is simply a software option which
is activated by a password. With the optional HD Voice Upgrade (ID: 430466)
the MAGIC TH6 Telephone Hybrids can even establi sh and receive calls in 7­kHz quality in the VoIP operating mode.

Another remarkable feature of the systems is the Pretalk Streaming Upgrade
(ID: 430464). With Pretalk Streaming, the Pretalk Audio signal can be trans­mitted via LAN from the telephone hybrid to a PC workplace. The user works
with a USB headset and with the MAGIC TH6 PC Software. No additional
Audio cabeling is required. This feature is especially helpful if there are not
enough Audio interfaces available for the application or if the Pretalk location
is far away from the telephone hybrid. Maximum, four Pretalk Streaming li­cences can be activated in the system.

With the optional DTMF Tone Analyzer Plug-In (ID: 430441) it is possible to
analyze DTMF tones which are received from the callers. Three operating
modes are available: Standard, Game Show and Event Mode.

English
Deutsch
Menu
Select
System Settings
System Settings
Language

PAGE 12

Introduction

Sprache
Cap
Ok
Save Settings?
Yes
No
Operation Settings
Select
Line Mode
ISDN
ISDN Single Hybrid
POTS
Audio
Audio Settings
Audio Settings
Audio Input
Audio Output
Analogue
Digital
PRETALK Interface
No Device
Phone
Handset
Delete
Opts.
ON AIR
HOLD
PRETALK
Call Out...
Callin
Disconnect
Locked
Line
Ring Tone
Search
Names
New Entry
Edit
View
Delete Entry
Save as Quick dial
Presets
Load
New
Save
Delete Preset
Ring Tone
Signal Processing
Keypad 9600, none
Status Information
Login
Shift

PAGE 13

Safety

SAFETY

Introduction

The MAGIC TH6 has been designed to the latest technical parameters and
complies with all current national and international safety requirements. It
operates on a high level of reliability because of long-term experience in de­velopment and constant and strict quality control in our company.

In case of normal operation the unit is safe.

However, some potential sources of danger for person, material and optimal
operation remain - especially if daily routine and technical errors coincide.

This manual therefore contains basic safety instructions that must be ob­served during configuration and operation. It is essential that the user reads
this manual before the system is used and that a current version of the manual
is always kept close to the equipment.

General Safety Requirements

To keep the technically unavoidable residual risk as low as possible, it is ab­solutely necessary to observe the following rules:

– Transport, storage and operation of the unit must be under the permissible

conditions only.

– Installation, configuration and disassembly must be carried out only by

trained personnel on the basis of the respective documentation.

– The unit must be operated by competent and authorised users only.

– The unit must be operated in good working order only.

– Any conversions or alterations to the unit or to parts of the unit (including

software) must be carried out by trained personnel from our company or
authorised by our company.
Any conversions or alterations carried out by other persons lead to a com­plete exemption of liability.

– The removal or disabling of safety facilities, the clearing of faults and er-

rors, and the maintenance of the equipment must be carried out by spe­cially qualified personnel only.

– Non-system software is used at one‘s own risk. The use/installation of

non-system software can adversely affect the normal functioning of the
system software.

– Use only tested and virus-free data carriers.

PAGE 14

Safety

Conventions

In this manual, the following conventions are used as text markers:

Emphasis: Product names or important terms

LCD Text

: Labelling on the front display of the system

PC Text: Labelling in the PC software

TIP

The symbol TIP labels information which facilitates the operation of the sys­tem in its daily use.

NOTE

The symbol NOTE labels general notes to observe.

ATTENTION The symbol ATTENTION labels very important advice that is absolutely to

observe. In case of non-observance disfunctions and even system errors are
possible.

!

PAGE 15

Construction

1 CONSTRUCTION

The functions of the MAGIC TH6 are implemented in a single unit. The sys­tem is designed for mounting in a 19" rack (1 U) or as a table top unit.

FIG. 1 FRONT VIEW: MAGIC TH6 TELEPHONE HYBRID

PAGE 16

Construction

PAGE 17

System Description

2 SYSTEM DESCRIPTION

2.1 Mechanical Design

The MAGIC TH6 Telephone Hybrids incorporate a main board, a power sup­ply with connector, a display, a keypad and 8 LEDs. All components are
mounted in a 19“ housing, 1 U high with the dimensions (W x H x D) 434 mm
x 44,5 mm x 252 mm. Both MAGIC TH6 systems can be installed as a table top
unit or, using the 19“ angles that are included in the delivery, in 19“ racks.
Sufficient ventilation is ensured by ventilation holes located at the but ton and
top of the housing.

Fig. 2 shows the rear view of MAGIC TH6 POTS, Fig. 3 shows the rear view
of MAGIC TH6 ISDN.

FIG. 2 REAR VIEW OF MAGIC TH6 POTS

FIG. 3 REAR VIEW OF MAGIC TH6 ISDN

2.2 Functionality

MAGIC TH6 is a digital telephone hybrid for six call er lines with v arious Au ­dio and control interfaces.

The complete signal processing is taken over by a digital signal processor. In
this way the following functions are carried out:

– G.711 Audio encoding and decoding
– six independent Echo Cancellers for each line
– six independent AGCs (Automatic Gain Control)
– six independent Expanders (to suppress spurious signals)
– control of the complete system (Keypad, Display, Relay, TTL, RS232,

LAN)

PAGE 18

System Description

The MAGIC TH6 systems can be operated with the MAGIC TH6 PC Software
which is optimised for touchscreen control. One Windows PC Software li­cence is included in the delivery. For additional workplaces, e.g. to implement
a Screener - Presenter application or to share the MAGIC TH6 between two
studios, up to three further Windows PC software licences (ID: 430375) can
be purchased.

Additionally, the operation can be carried out via up to two external MAGIC
TH6 Keypads (ID: 801051) which can be connected to the RS232 interface.

Most basic operating functions like accepting a call, dropping a connection
and establishing a connection with a pre-programmed number can be carried
out via six programmable TTL contacts. Four relays are available for status in­dication.

MAGIC TH6 provides the following operation modes:

• One Fader operation: One On Air Audio signal is received from a singl e
caller or it is the mixed signal of callers switched in conference.

FIG. 4 ONE FADER OPERATION MODE APPLICATION

• Two Fader operation: Two separate ON AIR Audio signals: Two separate
caller signals or two separate caller conferences.

FIG. 5 TWO FADER OPERATION MODE APPLICATION

PAGE 19

System Description

• Six Fader operation: Six separate ON AIR Audio signals: Separate Audio
interface for each caller.

FIG. 6 SIX FADER OPERATION MODE APPLICATION

2.2.1 One Studio Solution

MAGIC TH6 supports a one studio solution. All control units such as external
keypads and up to four PCs with MAGIC TH6 software are controlling the
same ON AIR Audio lines. Each control unit can have its own PRETALK in­terface.

FIG. 7 ONE STUDIO SOLUTION APPLICATION

2.2.2 Two Studio Solution

MAGIC TH6 also supports a two studio solution. For each studio an external
keypad and up to two PCs with a MAGIC TH6 Software can control the
MAGIC TH6 Telephone Hybrid. For each studio separate ON AIR Audio lines
can be configured. They can only be controlled by the keypad and PCs with

PAGE 20

System Description

the MAGIC TH6 Software which are configured for the studio. In the HOLD
status each studio can take the caller in PRETALK or ON AIR. Each control
unit can have its own PRETALK interface.

TAB. 1 TWO STUDIO SOLUTION APPLICATION

PAGE 21

Putting the system into operation

3 PUTTING THE SYSTEM INTO OPERATION

3.1 Mounting

With its dimensions (W × H × D) of 434 mm × 44,5 mm (1 U) × 252 mm the
MAGIC TH6 system can be either used as desktop devi ce or mounted in a 19“
rack. The corresponding 19“ mounting brackets are included in delivery.

The dimensions given above are valid for the table top version with no feet. If
MAGIC TH6 is to be inserted into a rack, it should be remembered that the
bending radius of the cables should always be greater than the minimum al­lowed value.

When the MAGIC TH6 Telephone Hybrid is installed, please make sure that
there is a sufficient air ventilation: It is recommended to keep a spacing of ca.
3 cm from the openings. In general, the ambient temperature of the system
should be within the range of +5°C and +45°C. These limits are especially to
observe if the system is inserted in a rack. The system works without any ven­tilation.

During the operation the air humidity must range between 5% and 85%.

3.2 Connection to the mains voltage

The integrated power supply of the MAGIC TH6 can be operated on a voltage
(mains) between 100 V and 240 V. The mains frequency can vary between
50 Hz and 60 Hz. The maximum power consumption is a maximum of ap­prox. 14 W.

After switching on, the display flashes for approx. 1 second and an internal
reset is triggered. This is indicated by a switched off display. Af ter approx. 10
seconds, the unit is operational and the display should indi cate „AVT MAGIC
TH6“.

3.3 Operating elements on the front side

The system has an illuminated graphical display with a resolution of 160 x 32
pixels and 19 operating b u ttons.

On the right, next to the display, there are two softkeys whose current func­tions are indicated on the display. In the middle there are two buttons for nav­igation (selection upwards/downwards), two buttons for accepting/drop-

NOTICE Incorrect ambient temperature and humidity can cause functional defi-

ciencies.
Operation outside the threshold values indicated above leads to a loss of
warranty claim.

The MAGIC TH6 must therefore be operated within the specified limits.

!

PAGE 22

Putting the system into operation

ping calls as well as an OK button. The numerical pad supports in addition to
the numericals

0...9

also the ’*’and ’#’button. For entering a text the numerical

pad can also be used as a normal keypad.

FIG. 8 OPERATING ELEMENTS ON THE MAGIC TH6 FRONT SIDE

Graphical

display

Softkeys

Navigation

buttons

Confirm entry

Main Menu

Confirm entry/

Status window

Keypad

PAGE 23

Putting the system into operation

3.4 Display, Keypad and LEDs

MAGIC TH6 (see FIG. 9) contains a graphical display, a keypad and 8 x LEDs
on the front side. If the unit is switch on, the LED “POWER“ lights in green
colour. The LED “ALARM“ lights in red colour if an internal alarm occurs. In
case of an incoming call the corresponding “LINE 1“ to “LINE 6“ LED is flash­ing and after call acceptance the LED lights in yellow colour.

FIG. 9 FRONT VIEW OF MAGIC TH6

PAGE 24

Putting the system into operation

PAGE 25

Front Display and Keypad Operation

4 FRONT DISPLAY AND KEYPAD

OPERATION

In this chapter, you will find the most important settings for the MAGIC TH6
system which can be made via the front keypad and display. An overview of
the menu structure can be found in the annex under CHAPTER A1.

All configurations can also be set comfortably via the MAGIC TH6 Software
included in delivery.

4.1 Basic configurations

Below, some specific basic configurations of the MAGIC TH6 are described in
detail.

To move up or down in a menu you can use the cursor keys and . To
select a menu please press the

Select

softkey.

To get back to the main menu, please press the key. If you have made
any changes in the configuration, you are asked if you want to

Save Settings

?

Via the

Yes

softkey the settings are stored in the system. If you select NO, your

changes will be disregarded.

4.1.1 Setting the menu language

In delivery status

English

is selected as standard menu language. In order to

select

Deutsch

as menu language, please follow the instructions below:

–First press the

Menu

softkey and select

System Settings

.

– Go to the submenu

General

and select to

Language

to reach the options for
the language. With the help of the cursor keys and please choose
your language and press again

Select

.

NOTE

For details concerning most functions please see CHAPTER 5 (Operation via
Windows PC Software).

NOTE

All menus can be reached directly via a Quick Menu key sequence. Each
menu item is marked with a numeral in the upper left corner (in the example
on the left it is

3

). To get from the main menu directly to a specific menu,

please enter the key sequence

Menu <Digit> <Digit>

, in which <Digit> marks
the respective reference number of the menu. Please notice that the reference
number can change in accordance with the configuration.

NOTE

If you are not in the main menu, please press the key first.

Menu reference number

PAGE 26

Front Display and Keypad Operation

4.1.2 Configuration of the LAN interface

To configure the LAN interface follow the instructions below:

–Press the

Menu

softkey and select

System Settings

.

– Go to the submenu

LAN SETTINGS

and select

IP ADDRESS

. Now you can enter
the IP address for the system by using the numerical keys 0...9 of the key­pad. Press

OK

to confirm your entry.

If necessary, the

SUBNET MASK, DEFAULT GATEWAY

and

DNs SERVER

can be

changed in the same way in the submenu

LAN SETTINGS

.

4.1.3 Working with Presets

The MAGIC TH6 differentiates between

system settings

and

operation set-

tings

.

System settings are settings that do not change during normal operation such
as e. g. language, date/time etc. These parameters cannot be saved as presets
since a configuration is usually only required when the system is put into op­eration.

Operation settings need to be reconfigured depending on the application. To
easily recall recurring configurations you can store up to 10 Presets.

You reach the menu for the Presets by pressing the

menu

softkey once, the cur-

sor key three times and by pressing the softkey

select

once as confirma-

tion.

In the insert field

Presets

you can search for a certain Preset. As soon as you
enter a character with the help of the alphanumerical keypad of the system,
the corresponding entries of the Preset list are filtered out.

Alternatively, you can select a preset with the cursor keys and from
the list

.

If you now press the

Ok

button the selected Preset is loaded immediately.

By the softkey

OPTS

(Options) the following functions which you can select

via the softkey

select

are realized:

–

load

: The selected Preset is loaded.

–

new

: With the help of this function you can create a new Preset. All current

Operation Settings are stored as basic and can be adjusted afterwards.

–

Save

: The selected Preset is overwritten with the current Operation Set-

tings. For safety reasons a confirmation is required

–

Delete

: The currently selected Preset is deleted. For safety reasons a con-

firmation is required.

NOTE

Please ask your network administrator for the correct settings.

PAGE 27

Front Display and Keypad Operation

–

Load Factory settings

: This function resets the system into the standard

settings. Presets are not deleted.

4.1.4 RS232 Interfaces

MAGIC TH6 provides two RS232 interfaces:

RS232 interface 1 is always configured for the connection of an external key­pad with the following parameters 9,600 bit per second, 8 data bits, no parity
and cannot be changed.

RS232 interface 2 can be configured for the connection of an external keypad
or a PC.

– To configure the RS232 interface 2 press the

Menu

softkey and select

System

Settings

.

– Go to the

General

submenu and select

RS232/KEYPAD 2 ( PC )

. Now you can

select the required baudrate and parity.

NOTE

If the Preset has changed, you are asked if you want to

save settings

when

you leave the Preset menu. Via the

yes

softkey the configuration is stored in
the system. This Preset is loaded automatically by the system after the unit is
connected with the power supply.

NOTE

If you configure the RS232/Keypad 2 interface for the use with a PC, the PC
control via the LAN interface will be deactivated.

PAGE 28

Front Display and Keypad Operation

PAGE 29

Operation via Windows PC Software

5 OPERATION VIA WINDOWS PC SOFTWARE

The MAGIC TH6 Windows PC Control Software is inclu de d in delivery and
provides a user-friendly configuration and operation of the system.

5.1 Hardware requirements

The PC must meet the following minimum requirements:

– IBM PC AT, IBM PS/2 or 100% compatible

– Pentium Processor (> 500 MHz) recommended

– Windows XP Professional

– Approx. 600-Kbytes available RAM

– 5 MB available hard disk space

– Screen resolution 800 x 600 pixel

–LAN interface

– Microsoft, IBM PS/2 or 100 % software compatible mouse

5.2 User Registration

To get always information about the latest software automatically, please reg­ister on our homepage:

http://www.avt-nbg.de

Go to Create an account under the Log In section and enter your name and
email address. Define a user name and click on Register. You will receive a
confirmation email that includes a link wh ich allows you to activate your ac­count.

5.3 Installing the Windows PC software

Please insert the CD included in delivery in your CD-ROM or DVD drive. The
software automatically starts your internet browser. Possible safety warnings
can be ignored for the moment. Under the Software Updates heading click on
MAGIC TH6. This opens a download window. Click on Save to Disk. The
software is now downloaded into the sub directory previously selected on
your PC to receive downloads. Select the directory into which the software
has been downloaded and double-click on the AVT Setup file to open the
MAGIC TH6 Setup Wizard.

PAGE 30

Operation via Windows PC Software

FIG. 10 SETUP WIZARD

Please follow the instructions of the installation routine. Subsequently, the
setup program is executed.

After installation the software can be started by clicking on the MAGIC TH6
desktop icon.

Connect the system via the LAN interface with your network. If you do not
have a network you can also connect the unit to your PC directly via a so­called cross over network cable.

How to configure the LAN interface is described below (see CHAPTER 5.6,
Page 41).

Alternatively, you can also use the RS232 interface and a serial 1:1 cable (only
Pin 2 and Pin 3 are used, Pin 5=Ground) to connect your PC with the system.

5.4 Software update from the internet

Software updates can be downloaded from our homepage

http://www.avt-nbg.de

free of charge. Please go to our Download section and select Software. Under

MAGIC TH6 please download the file with the ID number 430378. When the
download is completed, execute setup and follow the instructions . In addition
to the PC Software, the setup also includes the Firmware for the system. If it
also has to be updated, the MAGIC TH6 Software displays an error message
when it is started. The instructions for a Firmware update are described later
on (see CHAPTER 5.7.4, Page 87).

PAGE 31

Operation via Windows PC Software

Operation via the Windows PC Software

In the following chapters, all functions of the PC Software are described in de­tail.

5.5 The MAGIC TH6 main window

After starting the MAGIC TH6 Software, the main window is displayed auto­matically (see Fig. 11).

The connection status between PC and system is displayed in the upper right
corner of the window:

PC ONLINE: Connection is okay.

PC OFFLINE: Connection with PC is faulty

The Following further status messages are possible:

PC ONLINE ALARM:

see System Monitor

WRONG APPLICATION:

You are using the wrong software, e.g. for
MAGIC TH2plus.

BOOT MODE: There is no valid firmware on

the system. Please execute a firmware
download (see CHAPTER 5.7.4, Page 87).

NOTE

If the connection is faulty, please check the following points:
– Power supply cable of the system is plug g ed in and unit is switched on

(display available)
– LAN or serial 1:1 cable is connected with PC and system
– Correct IP Address and Port are selected (if LAN interface is used)
– COM port and correct baud rate are selected in the software (if RS232 in-

terface is used)

PAGE 32

Operation via Windows PC Software

FIG. 11 MAIN WINDOW OF THE MAGIC TH6 SOFTWARE

5.5.1 Operating elements

5.5.1.1 Menu button

Via the Menu button the MAGIC TH6 can be configured.

FIG. 12 CONFIGURATION DIALOGUE WINDOW

5.5.1.2 Global function keys: DROP ALL, LOCK ALL

With the button DROP ALL you can drop all connections.

PAGE 33

Operation via Windows PC Software

With the button LOCK ALL you can lock all caller lines. The hybrid does not
accept any call. The caller hears the busy signal. Only outgoing calls are pos­sible. The locking is indicated by a purple coloured LOCK button. To unlock
the lines, press the button a second time. To unlock only one caller line, press
the DROP/LOCK button of the caller line.

5.5.1.3 Caller data fields

On the left side of each caller line the caller data fields are displayed. T he fol ­lowing entry fields are shown:

– Name
– First Name
– Telephone Number
– Information

If you want to enter or change the caller information, just click on the desired
field and enter the new information.

Additionally, the Male/Female/? button and the Positive/Negative/Neu-
tral/? button are displayed next to the caller data fields. By clicking on the
buttons you can change the setting.

5.5.1.4 Status keys: PRETALK, HOLD, ON AIR, DROP

Via the keys PRETALK, HOLD, ON AIR and DROP the line status is selected.

If the PRETALK button is indicated in green colour, the caller of the selected
caller line has been switched in the PRETALK mode and can communicate via
the configured PRETALK Audio interface (e.g. Handset/Headset or Audio
interface).

This button can only be used if you have assigned an Audio interface to

PRETALK PC 1, 2, 3 or/and 4 in the configu ration under Operation Set-
tings

→

Mode & Audio → Audio Line Assignment. Otherwise the button

is displayed inverted and cannot be used.

The caller is in HOLD status, if the HOLD button is indicated in orange colour.
The caller receives the HOLD signal which can be the ON AIR program or an
external HOLD signal. Alternatively, an Audio sequence stored previously in
the system (Recorded Hold Signal) can also be used as HOLD signal (see
CHAPTER 5.6.4.1.2, Page 47).

If the caller has been switched to the ON AIR status, the ON AIR button is in­dicated in red colour and the caller signal is available at the ON AIR Audio
line interface.

NOTE

You can disable the lock function under System Settings → Line Interface

→

General. After enabling the option Disable lock function, the button

LOCK ALL will not be displayed and you will also not be able to lock single

lines.

NOTE

If a caller is already in the database and the telephone number is transmitted,
you will see all available information immediately when a call is coming in.

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Operation via Windows PC Software

If you have selected a Two Faders Mode or the Six Faders Mode in the con­figuration under Operation Settings

→

Mode & Audio → Mode, the ON

AIR buttons are displayed as ON AIR 1 and 2 in the Two Faders Modes and
as ON AIR 1...6 in the Six Faders Mode.

Via the DROP key the connection to the caller can be dropped. If no connec­tion exists the line is locked by pressing the DROP key. The button turn pur­ple and is labelled with LOCK. In this case the caller hears the Busy signal.
The line is unlocked by pressing the key again. Outgoing calls are still possib le
in the locked status.

When there is an incoming call, all keys are displayed in yellow and blinking.
Each of these keys can be selected. In this way, you can switch a caller directly
to ON AIR for instance.

In contrast to this, when there is an outgoing call, the keys PRETALK, HOLD
and ON AIR are displayed yellow and static whereas the key DROP is dis­played yellow and blinking. Only the DROP button can be selected to stop the
outgoing call.

5.5.1.5 HD Voice and Voice Disguise

If the fee-based HD Voice Upgrade (ID: 430466) has been activated and the
system is used in the Voice-over-IP operating mode, this status key shows
that the connection has been established with G.722 in 7-kHz quality.

If the red VD button is displayed on the right side of each caller line, the Voice
Disguise function is activated. This function distorts the caller signal so that
he/she cannot be recognised. Voice Disguise can be activated or deactivated
under the submenu Mode & Audio Line (see CHAPTER 5.6.4.1.1, Page 44).

5.5.1.6 Caller Screening

If you click on the Assign button which is displayed next to the telephone
number of the caller, the Select Caller window is opened. The Assign button
works only during incoming calls, outgoing calls and an existing connection.

TIP

Via the menu Operation Settings → Mode & Audio you can also define
your own label for the PRETALK, HOLD and ON AIR buttons under Audio

Line Assignment

→

Custom Label.

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Operation via Windows PC Software

FIG. 13 SELECT CALLER WINDOW

If there is already an existing database entry for the telephone number with
which the connection is established, all available information will be dis­played. To add or change information, please press the Edit button. The Edit
Caller Entry window is displayed where you can edit the database entry.

Alternatively, you can also search the database for a last name, first name or
a telephone number using the search field at the top of the Select Caller win­dow. All matching entries are immediately displ aye d on the right s ide of the
window. To view the details of an entry, just click on the corresponding name
or number. To select the database entry for your current caller, please press
the Select button.

To create a new entry, click on the New button. The Edit Caller Entry is
opened where you can enter the caller details.

To delete the currently displayed entry, please press the Delete button.

5.5.1.7 Telephone Book/Manual Dialing

To open the Telephone Book you must click on the PRETALK, HOLD or ON
AIR button of one of the caller lines when no connection is established.

The Dialing window is opened. Via this window, you can dial out manually
or use an existing telephone book entry.

To dial out manually, use the numerical buttons and click on CALL. The
CALL button is displayed in the colour of the Audio line (green = Pretalk, or­ange = Hold, red = ON AIR) on which the connection will be established (de­pends on which button you clicked to open the Dialing window).

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Operation via Windows PC Software

FIG. 14 DIALING WINDOW

To search for a telephone book entry, enter the number or the name of the
caller into the Search field. The matching entries are displayed in the middle
of the window. You can select the desired entry with your mouse to be dis­played on the left side.

FIG. 15 SEARCH TELEPHONE BOOK

To call the selected entry click on CALL. The CALL button is displayed in the
colour of the Audio line (green = Pretalk, orange = Hold, red = ON AIR) on
which the connection will be established (depends on which button you
clicked to open the Dialing window)

To delete the selected entry, click on Delete.

To edit the selected entry, click on Edit.

To create a new entry, click on the New button. The Edit Caller Entry is
opened where you can enter the caller details.

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Operation via Windows PC Software

FIG. 16 EDIT CALLER ENTRY

Now you can enter Name, First Name, Street, ZIP (Postal Code) and Town.
For each caller you can save up to three numbers. The labels for the number
types can be defined under Operation Settings

→

Database → Telephone
Book. You can assign the buttons Male/Female/? and Positive/Nega­tive/Neutral/? to the caller and enter information in the Information field.

To save the entry, click on OK. To cancel the entry, click on Cancel.

5.5.1.8 Call Forwarding

The MAG IC TH6 uses the ECT (Explicit Call Forwarding) procedure. With
the call forwarding button, you can forward a call to any telephone number.
Just press the call forwarding button when a call is coming in or during an es­tablished connection. The Dialing window will be opened and you can enter
a telephone number manually or select a number from the telephone book.
Confirm your entry with the Call button. As soon as you drop the connection,
the caller is forwarded to the desired telephone number.

If no connection is established, the call forwarding button is displayed in­verted and cannot be used.

5.5.1.9 Level meter and control

For each caller line the transmitted Audio signal (S = send) as well as the re­ceived caller signal (R = receive) are displayed via separate level meters.

FIG. 17 LEVEL METER

NOTE

Before you drop the caller, you have the possibility to talk to the call forward­ing destination.

PAGE 38

Operation via Windows PC Software

By clicking on the level indication, a bigger level meter for the received signal
appears. It displays the received Audio signal level on the top of the field as a
value in dB. A white pointer can be moved to adjust the am plification and to
control the received Audio signal level.

For each caller line you can switch on an Automatic Gain Control (AGC). This
can be selected in the configuration under System

→

Operation Settings

→

Signal Processing or you simply use the AGC button below the level

control of each caller line.

To close the window for the level control of the received signal, please press
the X button.

5.5.1.10 Record button (Pretalk Streaming Clients only)

If the fee-based Pretalk Streaming Upgrade (ID: 430464) is enabled and your
PC is configured for Pretalk Streaming, the Record button will be displayed
in the user interface.

With the Record button you can record the caller’s Audio signal when he is
switched to Pretalk. Just press the button and the recording will start. The but­ton turns red during a recording. To stop the recording, just press the Record
button a second time and the Audio file (.wav) will be saved on your PC.

To display all recorded Audio files, please press the arrow button next to the
Record button. The window Recordings will be opened. To listen to a re­cording, you just need to click on the respective entry.

FIG. 18 RECORDINGS

NOTE

If the Automatic Gain Control (AGC) is activated, AGC is displayed in red
on the level meter of the respective caller line as well as on the AGC button.
The colour of the pointer for adjusting the volume of the caller signal also
changes from white to red.

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Operation via Windows PC Software

5.5.1.11 Night Service button

The Night Service button is only available if you have configured the Night
Service under Operation Settings

→

Night Service (see CHAPTER

5.6.4.1.6, Page 52). If the Night Service is switched on, calls will be automati­cally forwarded to a preselected phone number. To switch it off, press the
Night Service button again or use the Switch Off button of the Night Service
window.

FIG. 19 NIGHT SERVICE SWITCHED ON

5.5.1.12 Load Preset button

After selecting the LOAD PRESET button a list of all available Presets will be
displayed. If a Preset is selected, the corresponding configuration will be
loaded in MAGIC TH6.

5.5.1.13 Reset DTMF button

The RESET DTMF button is only displayed if the fee-based option DTMF
Tone Analyzer Plug-In (ID: 430441) is available and if you have selected

Standard or Game Show under Configuration

→

DTMF Settings. Further

details you will find in CHAPTER 6, Page 93.

NOTE

To configure Pretalk Streaming for your PC-Client, you need to select an IP
Stream as Pretalk source for your PC under Operation Settings

→

Mode &
Audio Line (see CHAPTER 5.6.4.1.1, Page 44) and configu re the Audio in­put/output for Pretalk Streaming under Local Settings

→

Pretalk S tream­ing (se e CHAPTER 5.6.7.2, Page 81). Here you can also select where you want
to save the recordings. Please ensure also that the correct Pretalk Steraming
Udp ports are entered under System Settings

→

LAN Interface (see

CHAPTER 5.6.4.2.8, Page 70).

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Operation via Windows PC Software

5.5.1.14 Send DTMF tones

To send DTMF tones to a partner please press the respective status key (Hold,
Pretalk or ON AIR) and use the numerical pad, i.e. if the caller is currently ON

AIR, press the ON AIR button. You can only send DTMF tones during a con­nection.

FIG. 20 SEND DTMF

5.5.1.15 Alarm Info button

If the ALARM INFO button is displayed, an alarm has occurred. After press­ing the ALARM INFO button a red window with all existing alarms is dis­played. Using the button HIDE the windows can be closed.

FIG. 21 ALARM WINDOW (EXAMPLE)

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Operation via Windows PC Software

5.6 Menu File

FIG. 22 MENU FILE

5.6.1 Submenu System Settings

Via the submenu System Settings you can import or export system settings.

With the selection File

→

System Settings → Import you can import a

complete system configuration (all settings made under System Settings:

General, Line Interface, MSN, POTS Phone Numbers, POTS interface:
Outside Line, POTS Interface: PABX, VoIP(LAN/SIP), Audio Interface,
LAN Interface, VLANand Quick Dials) from a data carrier. The file extension

is always .TH6.

With the selection File

→

System Settings → Export you can save your

current system settings. You can select the storage location for the file.

5.6.2 Submenu Exit

Via the submenu Exit you exit the MAGIC TH6 software.

5.6.3 Submenu Control Interface

Preferably, the system is configured and operated via the LAN interface. Al­ternatively, you can also operate the system via the RS232 interface.

LAN Interface (UDP)

To use the LAN interface for control, please select UDP under Interface.

FIG. 23 LAN PARAMETERS

Under Parameter → Interface edit <Default>. If more than one network in-
terface card in available your PC, please select the desired one.

PAGE 42

Operation via Windows PC Software

The standard IP Address of the system is 192.168.96.66 and the standard
control Port 10000.

To enable a connection with your PC, you have to be in the same subnet.
Therefore, please enter an IP address from your subnet

1

or activate DHCP

(Dynamic Host Configuration Protocol) to get the correct settings automati­cally (if a DHCP Server is available) (see CHAPTER 5.6.4.2.8, Page 70).

To change the IP address on the front keypad of the system, press the softkey

Menu

→

system settings

→

LAN settings

→

IP Address

. Enter now the
desired IP address. When entering it manually you have to be sure that the IP
address is not already used by another unit

2

.

Please enter the correct IP address of the system under IP Address and the
correct Port under Port.

RS232

If you want to use the RS232 interface, connect the serial RS232 interface via a
1:1 connecting cable with your PC. Please select now under Interface

→

RS232. Under Parameter → Port the COM Port of your PC, which is con-
nected with the system and under Mode the desired Baud rate must be con­figured.
If the selected COM port is already busy, an error message wi ll be displayed.
Then select another open COM port. The default Baud rate in the system is
38400 Baud.

FIG. 24 RS232 PARAMETER.

1

In this way you can find out your own subnet: Under Windows XP click on Start → Execute ....

Enter cmd in the command line. An entry window is displayed in which you must enter ipconfig.
Your IP address is displayed (e.g. 192.168.12.35). Your subnet is accordingly 192.168.12.xxx.

2

To check if the IP address is already used in the network, follow the instructions: Under Windows
XP click on Start

→

Execute .... Enter cmd in the command line. An entry window is displayed

in which you must enter ping xxx.xxx.xxx.xxx. Whereas xxx stands for the IP address you want
to check.

TIP

The currently allocated IP address of the system can be displayed by pressing
the telephone button on the front keypad of the system twice if cur-
rently no Audio connection is established.

NOTE

Instead of the PC you can also connect the optional MAGIC T6 Keypad to the
serial interface of the system (see CHAPTER 7, Page 97).

PAGE 43

Operation via Windows PC Software

Control Interface List

If you want to manage several units with the PC Software or you want to con­nect to one system via different control ports, e.g. as PC 1 and PC 2, you can
use the option Control Interface List. As in a telephone book different con­trol interfaces can be preconfigured and selected in a simple manner. In the
following example a MAGIC TH6 can be controlled over its LAN interface.
For control purposes the UDP parameters are displayed

To create a new list en try, p res s th e New button. Please enter the settings for
the LAN or RS232 parameters as described above. Additionally, you can enter
a Name for the list entry. The new entry will be displayed as a button in the
main window of the MAGIC TH6, e.g. if you create an entry with the name
PC 1, the corresponding button will be displayed.

FIG. 25 CONTROL INTERFACE LIST PARAMETER

By the key Edit you can edit the currently selected entry. With Delete you can
delete the list entry.

ATTENTION If you connect your PC via RS232, the LAN interface of the MAGIC TH6 will

be disabled for control. In this way, you can only connect one PC to the sys­tem.

!

PAGE 44

Operation via Windows PC Software

5.6.4 Submenu System

In the submenu System the MAGIC TH6 and both Operation Settings and
System Settings can be configured. System Settings are permanent settings

whereas Operation Settings can be stored in a Preset and can be changed by
loading a Preset.

5.6.4.1 Operation Settings

Under the menu Operation Settings the following submenus are available:

• Mode & Audio Line

•HOLD Signal

• Signal Processing

•Line Labels

• Database

• Night Service

• DTMF Event Labels (requires optional DTMF Tone Analyzer Plug-In)

•Relay/TTL

The configuration is saved by selecting the OK button. The command Apply
Now only causes the transmission of the configuration from the PC to the

MAGIC TH6 but does not store the configuration. The command OK also
closes the window of the PC software.

5.6.4.1.1 Mode & Audio Line

Under Mode & Audio Line you can select the operating mode for the sy stem,
define if you work with one or two studios, enable the conference mode for
Pretalk and ON AIR and assign the Audio lines.

FIG. 26 MODE & AUDIO LINE

PAGE 45

Operation via Windows PC Software

Mode

•Under Operation Mode you can select your mode of operation for the

MAGIC TH6:

– 1 Studio: One Fader: one ON AIR Audio line is configured for the

connection to the mixing console. If the conferencing option is enabled,
all callers are mixed together and are available as common Audio out­put signal. The return signal from the mixing console shall contain the
Audio signal of the program presenter without caller signals. The mix
minus signals for all callers are generated in the MAGIC TH6 and pro-
vided as individual return signals to the callers. This mode provides a
single ON AIR button.

– 1 Studio: T wo Faders: two ON AIR Audio lines are configured for the

connection to the mixing console. The callers can be switched to the
separate ON AIR lines ON AIR 1 or ON AIR 2. If the conferencing op­tion is enabled, all callers who are switched to the ON AIR 1 status are
mixed together and provided as a common signal to the mixing con­sole. The same is true for callers who are switched to the ON AIR 2 line.
The return signals from the mixing console shall contain the Audio sig­nal of the program presenter without caller signals. The mix minus sig­nals for all callers are generated in the MAGIC TH6 and provided as in­dividual return signals to the callers. This mode provides two ON AIR
buttons ON AIR 1 and ON AIR 2

– 1 Studio: Six Faders: six ON AIR Audio lines are configured for the

connection to the mixing console. Each caller is switched to separate
ON AIR line and provided on the ON AIR 1 to O N AIR 6 Audio lines
to the mixing console. The return signals from the mixing console shall
contain the Audio signal of the program presenter without caller sig­nals. This mode is indicated by the six ON AIR buttons ON AIR 1 to ON
AIR 6.

– 2 Studios: One Fa der: same as the 1 Studio: One Fader mode but the

caller lines can be split between two studios; you will have a separate
On Air line for Studio 1 and a separate Audio line for Studio 2.

– 2 Studios: Two Faders: same as the 1 Studio: Two Faders mode but

the caller lines can be split between two studios; you will have two sep­arate On Air lines for Studio 1 and two further separate Audio lines for
Studio 2.

• To allow Pretalk or/and ON AIR conferences, the options PRE TALK
Conference or/and ON AIR Conference must be enabled. If you do not
activate these options, only one caller is allowed to be in Pretalk or/and
ON AIR at a time. As soon as a second caller is switched to Pretal k or ON
AIR, the first caller is automatically switched to HOLD.

• To call out without signalling the phone number to the partner, you can se­lect the option Anonymous Calling.

• Studio 1 first channel: Here you can select how many channels you
would like to display for Studio 1 and which channel should be the first.

• Studio 2 first channel (only displayed if you have selected an operating
mode with two studios): Here you can select how many channels you
would like to display for Studio 2 and which channel should be the first.

• Voice Disguise: The

Voice Disguise function distorts the caller signal so

that he/she cannot be recognised. If you activate this feature, it applies to
all caller lines. The red Voice Disguise button wi ll be displayed on the right
side of each caller line (see Page 34). You can configure the sound of the
Voice Disguise function under Signal Processing (see CHAPTER

5.6.4.1.3, Page 48).

PAGE 46

Operation via Windows PC Software

Audio Line Assignment

•Under Audio Line Assignment you can assign the Audio interfaces to the

ON AIR, PRETALK and HOLD.

•In the column Name you can see which name is displayed on the front dis-

play of MAGIC TH6 if the corresponding Audio line has switched a c aller
to Pretalk, On Air or Hold.

•The column Audio Line shows the available Pretalk and On Air Audio
lines (ON AIR 1...6, PRETALK PC 1 ...4, PRETALK KEYPAD 1, 2 and
HOLD/Monitoring). If a caller is switched to one of these Audi o lines by a
user, the other users who are working with the PC Software will see the
corresponding name displaye d on the Pretalk and ON AIR buttons.

Example: User 1 is working with the Audio line PRETALK PC 1. If he
switches a caller to Pretalk, user 2 who is working with a second PC will
see PRET ALK PC 1 displayed on the Pre talk button. On the front display
of the system

PRE4

will be shown.

•In the column Audio Interface you can select which Audio interface is to
be assigned to which Audio line. If you do not want to use an Audio line,
select Not used in the column Audio Interface. The following Audio in­terfaces can be selected:

– Handset 1 (only for Pretalk)
– Handset 2 (only for Pretalk)
– XLR Analogue 1
– XLR Analogue 2
– AES/EBU 1 left
– AES/EBU 1 right
– AES/EBU 2 left
– AES/EBU 2 right
– IP Audio Stream 1...4 (only for Pretalk; Pretalk Streaming Upgrade

(ID: 430464) required)

• If you have selected a digital Audio line for ON AIR, PRETALK or HOLD,
you can decide not to receive an alarm if there is no Audio signal available
at the AES/EBU input. In this case, please enable No Input Alarm.

• To allow a control unit - external Keypad or PC - to put the callers to On
Air, please enable the checkbox ON AIR Access.

• If you want to assign a different name to the Audio line to be displayed in
the PC Software, you can enter a new name under Custom Label.

• To select the default settings for your selected operating mode, please click
on Default Settings. For safety reasons you must confirm that you really
want to select the default settings.

PAGE 47

Operation via Windows PC Software

5.6.4.1.2 HOLD Signal

Via this submenu the Hold Signal can be configured.

FIG. 27 HOLD SIGNAL

General settings

• Under the setting HOLD signal source you can s elect which HOLD signal

you want to use.

With the option ON AIR the ON AIR signal is used as HOLD signal.
If you select Recorded Hold Signal, the caller hears the Audio signal

stored in the system.
If you have configured an interface as Hold input under Operation Set-

tings

→

Mode & Audio Line (see CHAPTER 5.6.4.1.1, Page 44), you can

also select this interface e.g. XLR Analogue 1 for an external Hold signal.

• With the use of the slide control Pause between repetition you can set the

pause between the repetitions of the recorded signal. The pause time
ranges from 0 to 3 sec.

HOLD signal recording

•Under Record source you can select the signal source via which the

HOLD signal is recorded. It can be any of the Audio interfaces, such as
Handset, XLR Analogue 1 etc.

• Via the button Start you start the recording. With Stop the recording is
stopped. With Save the recorded signal is saved in the permanent mem­ory (FLASH-EPROM) of the system.

• The duration of the recorded HOLD signal is displayed under HOLD sig-
nal duration. The maximum duration of a recorded signal is 16 seconds.

PAGE 48

Operation via Windows PC Software

Test recorded HOLD signal

• To test the recorded signal it can be played back.The button Start starts the
play-back of the recording and by Stop it is stopped. The same Audio in­terface is used as for the recording.

5.6.4.1.3 Signal Processing

In this submenu the Signal Processing functions can be configured:

• AGC (Automatic Gain Control)

• Expander

• Echo Canceller

• Voice Disguise

FIG. 28 SIGNAL PROCESSING

Line Settings

• A separate Automatic Gain Control (AGC) can be switched on for all six
channels.

Please select the desired line. To switch off the AGC select Off. To switch
it on select On.

ATTENTION An Automatic Gain Control is reasonable if you do not have the possibility

for Pretalk during which the level can be adjusted.

But: An AGC is no wizard. Extremely low callers cannot be boosted bound­lessly. Extremely loud callers cannot be toned down boundlessly.

!

PAGE 49

Operation via Windows PC Software

FIG. 29 CONFIGURATION AGC

Via the button Set AGC on/off for all lines you can switch on respectively
switch off the AGC for all lines.

•An Expander tones down the caller signal automatically, if its level falls

below a certain threshold value. The aim is to completely filter out back­ground noises of callers who are not currently speaking.

To activate the Expander select the desired line with your mouse. To
switch off the Expander select Off. To switch it on select On.

Via the button Set Expander on/off for all lines you c an switch on respec­tively switch off the Expander for all lines.

Automatic Gain Control Settings (AGC)/Expander

The correct functioning of the AGC can be optimised via several parameters.

• Threshold: The AGC does not start before the signal exceeds the threshold
value set here. The default setting is -45 dBFs.

• Level: The level set here corresponds to the average desired level. Please
consider sufficient head room. The default setting is -24 dBFs.

• Speed: Depending on the desired speed of the level adjustment (Slow,
Medium or Fast) you can adjust the setting of the AGC speed. The faster
the AGC must work the more noticeable are the inconsistencies. If the se­lected speed is too slow, the caller signal is too low or too loud on average.
The default setting is Medium.

• With the use of the key Default Settings the AGC will be switched off and
the Expander will be activated.

Volume Control

Under Volume Control you can select the Default Value for the volume con­trol within the range of -16 ... +16 dB.

Voice Disguise

With the Voice Disguise dropdown lists it is possible to adjust the style of the
Voice Disguise funtion. You can choose if the caller voice is pitched up or
pitched down and set the Ratio from 1 (low) to 4 (high). Voice Disguise can
be activated under Operation Settings

→

Mode & Audio Line (see CHAP-

TER 5.6.4.1.1, Page 44).

PAGE 50

Operation via Windows PC Software

5.6.4.1.4 Line Labels

Under Line Labels you can define if you want to display an individual label
for each caller line.

FIG. 30 LINE LABELS

You can enter a line label for each Line. You can choose to use a text entry (e. g.
Game Show, Call Out Line etc.) or you can work with the available Con-
stants. It is also possible to mix a text entry with a constant or to use two con­stants in combination. The available options are:

– {index}: This constant will display the number of the caller line

– {lineid}: In case you are working with POTS, the constant will display the

POTS phone number which you have entered under the menu POTS
Phone Numbers for the line. If you are working with ISDN, it will display
the MSN which you have entered under the menu MSN. If you are work­ing in VoIP mode, it will display the SIP user name that has been entered
under VoIP (LAN/SIP)

→

User Name.

– {sipsrv}: This constant only makes sense in VoIP Mod e. It will display t he

SIP Server that is used for the caller line.

– {sipaut}: This constant only makes s ense in VoIP Mode. I t will display the

SIP Authentication that is used for the caller line.

The Default Settings button sets all line labels to {lineid}.

5.6.4.1.5 Database

MAGIC TH6 can work with a caller database where you can save telephone
numbers and caller information. If a telephone number is stored in the data­base, the caller information such as e.g. the caller‘s name will be immediately
displayed when a call is coming in and the number is transmitted.

PAGE 51

Operation via Windows PC Software

FIG. 31

Database

• To enable the use of a database, please select Database and enter the cor­rect path under Database Path. Via Browse you can search for the correct
folder.

•The path of the System Database is usually entered automatically when
the software is installed. By default, the file Screener.mdw is saved in the
installation directory. If you do not have a write permission for the instal­lation directory, you must change the path of the System Database to a
directory for which you have a write permission. Otherwise, you will not
be able to use the database.

Telephone Book

Under Phone Number Names you can define which number types (e.g. Pri­vate, Office, Mobile Phone etc.) will be available in the telephone book. You
can enter maximum three names.

PAGE 52

Operation via Windows PC Software

5.6.4.1.6 Night Service

If nobody is in the studio to answer calls, e.g. during the night, you can acti­vate the so-called Night Service to forward the call automatically.

FIG. 32 NIGHT SERVICE

• To activate the Night Service function, please select Transfer Incoming
Call under Function.

• In the table below the Function dropdown list you can enter up to six
Phone Numbers. These telephone numbers can be selected for call for-

warding when the Night Service button is pressed. If you enter only one
telephone number, there will be no selection, of course. Under Phone
Number Alias you can enter an alias for each telephone number.

• By default, the button for switching on/off the Night Service is labelled
with Night Service. Under Button Label you can enter a user-defined
name.

• Active Night Service Message. If you want to display a customised mes­sage if the Night Service is active, you can enter it here. Two constants are
available for this message. {number} displays the selected phone number
for call forwarding and {name} display the Phone Number Alias of the se­lected phone number.

FIG. 33 NIGHT SERVICE STANDARD MESSAGE

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Operation via Windows PC Software

5.6.4.1.7 DTMF Event Labels

DTMF Event Labels

Under DTMF Event Labels you can define the so-called Event Labels for the
DTMF Event Mode.

FIG. 34 DTMF EVENT LABELS

The DTMF Event Mode is described in detail in CHAPTER 6 (see Page 93).

5.6.4.1.8 Relay / TTL

The MAGIC TH6 system incorporates si x GPIO Pins (TTL) which can be pro­grammed separately as input or output. Additionally, four Relays are availa­ble.

The operating mode of a TTL Pin - Input or Output - is selected via the option
Direction.

The following specification accounts for all configuration windows TTL1,
TTL2, TTL3, TTL4, TTL5 and TTL6.

NOTE

This menu will only be displayed if the fee-based DTMF Tone Analyzer
Plug-In software option (see CHAPTER 6, Page 93) is enabled in your sys-

tem.

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Operation via Windows PC Software

TTL Pin as input

FIG. 35 TTL PIN AS INPUT

If you use a TTL Pin as Input, you can program two different functions sepa­rately when edges change:

• Positive edge: The event is activated when the voltage on the TTL Pin
changes from 0V to +3.3V.

• Negative edge: The event is activated when the voltage on the TTL Pin
changes from +3.3V to 0V.

The following functions can be configured (Function Code):
– - : No function, the Pin is not used.
– Call Out/Accept Call In/Drop: Via this function you can establish a

connection to a certain Phone Number , accept an incoming call or drop
a call. Under POTS Line/ISDN Line you select the line (1, 2, 3, 4, 5 or

6) on which the connection is established. Under Audio Line you select
the Audio line that is activated when the call is accepted.

– Call Out (Level Trig.): Same function as above, however, except that

here the level is analysed and not the edge (level triggered).

– Drop: If you activate this function, a connection on the selected line (1,

2, 3, 4, 5 or 6) can be dropped.

– Set Audio Line: This function allows you to switch a ca ller to a prede-

fined Audio Line. Under POTS Line/ISDN L ine you must indicated
which caller line you want to use (1, 2, 3, 4, 5 or 6).

– Lock Audio Line (Level Trig.): With this function you can lock an Au-

dio Line. Under POTS Line/ISDN Line you must indicated which
caller line (1, 2, 3, 4, 5 or 6) is locked for the Audio line. This function
is level triggered.

– Load Preset: Via this function it is possible to load a preset which you

have to select under Preset.
– Set Information Base Entry: Special function for projects.
– String Command: Special function for projects.

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Operation via Windows PC Software

– Suppress Ring Tone (Level Trig.): This function allows you to sup-

press the ring tone for an incoming call.

– Connect via DTMF/Accept Call In: ...

Example 1:

You want to accept a call on line 1 with TTL 1. The caller is to be
switched directly in the ON AIR mode. After the conversation has been
finished the connection is to be cleared with TTL 1.

Programming:

Positive egde:

Function Code: Call Out/Accept Call In/Drop
Audio Line: ON AIR
Line: Line 1
Phone Number: -

Negative egde:

Function Code: Drop
Line: Line 1

FIG. 36 SEQUENCE OF EVENTS FOR THE EXAMPLE 1

TTL Pin as Output

If a TTL Pin is configured as Output, the event is signalised as change of volt­age on the TTL Pin from 0V to+3.3V.

Under Positive edge you can select one of the following Function Codes:

– Fixed Low: The TTL Pin is set to 0V permanently.
– Fixed High: The TTL Pin is set to +3.3V permanently.
– Connection Status: Via this function you can signal the connection

status of a line. Select the connection status under Connection Status.
The following options are possible:

– Disconnect
– Calling
– Incoming call
– Connect

ATTENTION Please pay attention to the maximum switch current of 10 mA respectively

the maximum switch voltage of 3.3V per TTL output.

9-pol. SUB-D connector

to MAGIC TH6

(TTL/RELAY)

Switch is opened:
Pin 9 = TTL 1 is on +3.3 V (via internal 10 KOhm series resistance)

Switch is closed:
Pin 9 = TTL 1 is set to 0V (Pin 5):
Existing connection is dropped

Switch is opened:
Pin 9 = TTL 1 is set to +3.3V:
Incoming call is accepted.

Switch

!

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Operation via Windows PC Software

Under POTS Line/ISDN Line you select if you want to signal the status

of Line 1, Line 2, Line 3, Line 4, Line 5, Line 6 or all lines (Any). If you

select Any, the signal is set on the TTL Pin as soon as one of the lines

has the predefined status.
– Audio Line: With this function you can signal when a caller is switched

to a certain Audio line. Please select under Audio Line the desired Au-

dio line. Under POTS Line/ISDN Line you select if you want to signal

the status of Line 1, Line 2, Line 3, Line 4, Line 5, Line 6 or all lines

(Any). If you select Any, the signal is set on the TTL Pin as soon as one

of the lines has been set to the predefined Audio line.
– ON AIR: If you select this function, it is signalled when a caller is

switched to ON AIR. Under POTS Line/ISDN Line yo u select if you

want to signal the ON AIR status of Line 1, Line 2, Line 3, Line 4, Line

5, Line 6 or all lines (Any). If you select Any, the signal is set on the TTL

Pin as soon as one of the lines is switched to ON AIR.
– PRETALK: If you select this function, it is signalled when a caller is

switched to Pretalk. Under POTS Line/ISDN Line you can select if you

want to signal the Pretalk status of Line 1, Line 2, Line 3, Line 4, Line 5,

Line 6 or all lines (Any). If you select Any, the signal is set on the TTL

Pin as soon as one of the lines is switched to Pretalk.
– Ringing/Connected State: Toggeling of voltage when a call is coming

in (e.g. for flashing light). When the connection is established, the TTL

Pin is set.
– Called Number:
– Information Base Entry: Special function for projects.
– Any System Alarm Pending: This function signals any system alarm.
– Application Alarm Pending: If you enable this function, you can select

under Alarm which Application Alarm you want to signal.
– DTMF Digit Received:
– ON AIR by Terminal:

If you select the option Inverted, which is displayed next to the function code,
the inverted signal is transmitted.

Relay

The following description applies for the configuration windows Relay 1, Re­lay 2, Relay 3 and Relay 4.

ATTENTION Please pay attention to the maximum switch current of 200 mA respectively

the maximum switch voltage of 48V per relay output.

!

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Operation via Windows PC Software

FIG. 37 RELAY

The functions for programming the relays are identical with the function
codes for the TTL output.The following Function Codes are available:

– Always open: The relay contacts are always open.

– Always closed: The relay contacts are always closed.

All further function codes are explained under TTL Pin as Output on Page 55.

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Operation via Windows PC Software

5.6.4.2 System Settings

System Settings are permanent settings and cannot be changed by loading
Presets. However, you can import and export System Settings, e.g. to config­ure several systems in the same way very easily. The following submenus can
be configured under the System Settings menu.

• General

• Line Interface

• POTS Interface

• Audio Interface

• LAN Interface

•Short Cuts

The configuration is saved by selecting the OK button.

The command Apply Now only causes the transmission of the configuration
from the PC to the MAGIC TH6 but does not store the configuration. The com­mand OK also closes the window of the PC software.

5.6.4.2.1 General

In the General submenu basic settings can be configured.

FIG. 38 GENERAL

Display Language

• Currently English and German are available as display languages.

Front Keypad

• To activate the key tone, check the Enabled box.

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Operation via Windows PC Software

Display

•The Display has a backlight. Under the setting Backlight you can switch
it ON permanently. If you select the option Auto t he backlight is turned off
automatically 60 seconds after the last keystroke. The backlight is acti­vated again by pressing any key (e.g.

Ok

).

• Via the slide control Contrast you can adjust the contrast for the display
within the range 0 ... 15. The default setting is

0

.

PC control via RS232/Keypad 2

• If you want to operate the system with the PC via RS232 or you want to use
a MAGIC TH6 Keypad on the RS232 interface 2, you must set the data rate
in accordance with the interface. There are five baud rates available: Key-

pad (9600 Baud, None), PC (19200 Baud, None), PC (38400 Baud,
None), PC (57600, None) and PC (1152000, None).

System Name

•Under Name you can assign a name to your system.

NOTE

Please note that if the keypad lock is activated, the backlight is only switched
on after pressing the key sequence

Menu

*

.

NOTE

The MAGIC TH6 Keypad supports only the baud rate 9600 Baud. Therefore,
please select the option Keypad (9600 Baud, None) if you use a keypad.

If you connect a PC via the RS232 interface, the selected baud rate must cor­respond with the baud rate of the COM interface (CHAPTER 5.6.3, Page 41).
Please note that the LAN interface is deactivated if you use the RS232 inter­face for PC control.

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Operation via Windows PC Software

5.6.4.2.2 Line Interface

Here you can select the line interfaces that you want to use. The available op­tions depend on your system version.

FIG. 39 LINE INTERFACE - POTS

FIG. 40 LINE INTERFACE - VOIP (LAN/SIP)

General

•Under Line Mode you can configure the operating mode for your MAGIC

TH6. The following interfaces can be selected:

– POTS (MAGIC TH6 POTS version)
– ISDN (MAGIC TH6 ISDN version)
– VoIP (LAN/SIP) (requires optional Extension for Voice over IP, ID

430374)

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Operation via Windows PC Software

•If you use the MAGIC TH6 ISDN and select the ISDN mode, you can con­figure which ISDN Protocol you want to use. The following options are
available:

– Euro ISDN
– USA ISDN (NI-1)
– Japanese ISDN

• It is possible to activate a ring tone for incoming calls via the function En-
able System Ringing Tone.

•If you select Enable Ringing Tone on Handset/Headset incoming calls
can be signalled via the Pretalk Audio line if a telephone handset or head­set is connected.

• If you activate the function Disable Lock Function, caller lines cannot be
locked for incoming calls. The LOCK ALL button will not be displayed.

Line Configuration

Please select which lines are so-called In-house lines, i.e. lines that are con-
nected to a PBX. If you operate the system with main lines only, you do not
need to select anything.

PBX/Exchange line configuration

•Under Length of extension the length of your internal telephone num-
bers is set. Subsequently, the prefix number is automatically dialled firs t if
the length of the telephone number exceeds the length specified in this set­ting.
If you do not want to use this function or if you operate the system with an
outside line, enter 0.

Examples:

Length of extension: 3
Entered telephone number: 130
Dialling: 130

Length of extension: 3
Entered telephone number: 5271130
Dialling: 0 5271130

•Under Outgoing line prefix please enter the prefix number that you need
to get an external line. In most cases it is 0.

• PBX number: Please enter your PBX number, i.e. the number which is
common to all your in-house lines.

• Some private branch exchanges transmit telephone numbers with the pre­fix number to the system. If you enable the function Skip outgoing line
prefix on incoming calls, you can save a displayed number in the phone
book without prefix number since the prefix number of the displayed
number is deleted automatically.

ATTENTION You need to enter the prefix number at any rate if you work with a private

branch exchange because otherwise the system does not wait for the free-line
signal. Without dialling the prefix number at a private branch extension the
telephone number is transmitted too fast and no connection can be estab­lished.

ISDN

!

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Operation via Windows PC Software

Auto Answer

• You can enable the system to accept incoming calls automatically. For this

function please activate the option Enable Auto Answer.

•Under Answer call on audio line you can select the Audio line to which

the caller will be switched after he has been accepted by the system.

• To delay the automatic answer of an incoming call, the option Auto An-

swer Delay is available. You can adjust the setting within the range of
0sec and 31 sec.

Line Level Output Offset

•Under Attenuation you can adjust the Line Level Output Offset within
the range of - 16 dB ... 0 dB. The default setting is -6 dB.

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Operation via Windows PC Software

5.6.4.2.3 MSN

Normally, an MSN entry is not necessarily required. However, if you operate
further units on your ISDN interface, you can allocate a certain number to a
certain unit by an MSN entry. When you order an ISDN user port in Germany,
you usually receive three MSNs, which you can use for your connected units.

MSN Mode

• If you activate the function Display called number on incoming call, the

MSN dialled by the caller is displayed.

• If the option Show calling number additional to called number on dis-
play on incoming call is enabled, the telephone number of the caller is
displayed in addition to the MSN.

Called Number Labels

•Under Called Number Labels you can define labels for up to four MSNs.
These labels will be displayed if the caller dialled the MSN entered here.

NOTE

An MSN can only be set if you are working with a MAGIC TH6 ISDN system
and the ISDN operating mode is selected (see CHAPTER 5.6.4.2.2, Page 60).
If you have not selected ISDN as your operating mode, this menu item is not
displayed.

NOTE

Some PABX require the entry of MSNs.

NOTE

This function will not work with PABXs that require the entry of MSNs.

ISDN

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Operation via Windows PC Software

5.6.4.2.4 POTS Interface: PABX

FIG. 41 POTS INTERFACE: PABX

POTS: PABX

Under Country Setting you can select which country-specific POTS interface
you use.

• The function Wait for received phone number (CLIP) before call in sig-
nalling allows you to decide whethe r you want to see an incomi ng call im­mediately displayed or if you want to wait until the telephone number of
the caller is transmitted. The signalling of the telephone number will take
2 - 3 ringing tones.

• If you want to drop the connection when the system detects a b usy tone on
the called end, you can select Drop when busy tone detected.

•Under Loop-Break Timeout you must select the time the system needs to
eliminate loop-break disturbances to answer a call. Usual ly, values from
300 msec to 500 msec should be sufficient. If you have problems with these
values, you should select a higher one.

•The Hook Flash Duration depends on your PABX or outside line and is
required for call forwarding.

NOTE

This menu can only be displayed if you are working with a MAGIC TH6
POTS system and the POTS operating mode is selected (see CHAPTER

5.6.4.2.2, Page 60).

NOTE

This setting is important for the Audio quality. The impedance of the POTS
interface may vary from country to country and the Echo Canceller of the sys­tem can only work correctly if the right Country Setting is selected.
If your PABX has been manufactured in a different country, you should also
try the origin country as Country Setting.

TIP

If you want to connect the TCU-100/121 GSM Adapter (ID: 490135) to one of
the POTS interfaces of MAGIC TH6, please select GSM Adapter: TCU-100E
as Country Setting.

POTS

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Operation via Windows PC Software

• The Busy/Drop Tone may vary from country to country. Therefore, you

can measure the values with the function Measure Values under
BUSY/DROP Tone. In this way you make sure that the system recognises
when a call is dropped or when the line is busy.
To measure the Busy/Drop tone you just need to e.g. call a busy line on
caller line 1 and press the button Measure Values.

•Under High pass filter cut off frequency you can select different filter
values for Receive and Transmit direction to eliminate disturbances in
the telephone signal. All signal parts below the selected frequency are
eliminated. The recommended setting is 300 Hz for both directions.

•Under POTS line level adjustment you can adjust the level for the tele-
phone signal separately for the Receive and Transmit direction.

5.6.4.2.5 POTS Interface: Outside Line

FIG. 42 POTS INTERFACE: OUTSIDE LINE

For configuration see POTS Interface: PABX (see CHAPTER 5.6.4.2.4,
Page 64).

NOTE

This menu can only be displayed if you are working with a MAGIC TH6
POTS system and the POTS operating mode is selected (see CHAPTER

5.6.4.2.2, Page 60).

POTS

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Operation via Windows PC Software

5.6.4.2.6 VoIP (LAN/SIP)

The parameters for the VoIP Line interface have to be configured.

FIG. 43 VOIP (LAN/SIP)

For each caller line the following parameters must be entered in the table:

• IP address or name of the SIP server under SIP Server.

• If a firewall is in operation Use STUN must be selected.

• The own VoIP number must be entered under User Name.

• A few SIP Server require a so-called User Authentication.

• A password is required for the registration by the SIP server. It must be

provided by the service provider. Enter in field Password.

•The Audio UDP Port will be given by the system as 5004 to 5009, but can

be modified.

•In the field Display Name a name can be entered which is transmitted to

the connected partner.

STUN Server Parameters

If a STUN sever is selected in the table, the STUN server parameters must be
entered in the field STUN Server Parameters.

• IP address or name of the STUN Server.

• Selection of the Nat Keep Alive Message Time which is the repetition

time for the telegrams to the STUN server. The message time is given by
the STUN server.

VOIP

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Operation via Windows PC Software

VoIP Parameters

• Please select the correct Payload Time of your network. The standard set­ting is usually 20 msec.

Quality of Service (DiffServ)

• If your network (provider) offers quality of service (QoS), please enter the
right values under Voice and SIP.

NOTE

A higher payload time means a higher delay.

TIP

The values entered by pressing the Default Settings button are typically
used for Voice and SIP packets.

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Operation via Windows PC Software

5.6.4.2.7 Audio Interface

MAGIC TH6 supports analogue as well as digital AES/EBU Audio interfaces.
If the digital Audio inputs are used, a Sample Rate Converter is available so
that external adjustments are not required if there are different digital sources
and drains.

FIG. 44 AUDIO INTERFACE

Mode

•The operating mode analogue or digital can be set separately for the Au­dio Input and the Audio Output.

AES/EBU Interface

•If the digital output is selected, the configuration for the AES/EBU Inter­face is displayed. Under Clock Source of digital output you can select

the following options:

– Internal: The AES/EBU output clock is derived from the internal sys-

tem clock.

– External: The AES/EBU output clock is derived by the external clock

connected via the AES/EBU/CLK adapter cable. The clock rate of the
connected clock must be 48-kHz.

– Recovered: The AES/EBU output clock is derived from the digital in-

put signal of the interface. This configuration is usually to be selected if
you use the digital input of the system. In this way a synchronous func­tioning of the transmission chain is ensured

NOTE

If you are using MAGIC TH6 ISDN in the ISDN operating mode, the clock of
the AES/EBU output is derived from the ISDN clock. Therefore, if the ISDN
Mode is selected, this settings will not be displayed.

The AES/EBU input always works with recovered clock, therefore only a
configuration of the output is required.

POTS, VoIP

ISDN

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Operation via Windows PC Software

Main Nominal Level of XLR Audio 1 and 2

• If you use the analogue input or the output, the corresponding slide con-

trol for adjusting the nominal Audio level of the ON AIR interface is dis­played. The nominal level can be adjusted separately for the input (Level
In) and the output (Level Out) in the range of -3 ... +9 dBu in 1 dB steps.

Handset 1 and 2

• If you use a handset for Pretalk, you can adjust the settings for the level un-

der Handset 1 and 2. You can set the Audio level separately for the input
(Gain In) and the output (Gain Out) within the range of 0 ... +45 dBu in
1 dB steps.

Audio Headroom

Here you can adjust the Audio headroom within the range of 0 ... +15 dBr.

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Operation via Windows PC Software

5.6.4.2.8 LAN Interface

Under LAN Interface the configuration of the LAN Interface and the entry of
the control ports can be made.

FIG. 45 LAN INTERFACE

IP Address

• To automatically get the correct LAN settings for your system, you can ac­tivate the option DHCP (Dynamic Host Configuration Protocol), if a
DHCP Server is available.

Alternatively, you can also adjust the settings manually.

• You can enter or change your IP Address and Sub Net Mask1. The stand­ard sub net mask is 255.255.0.0.

• If you are using an external VoIP provider or a SIP server which is not part
of your network you have to enter the Default Gateway.

• Enter the IP address of your DNS Server if you are using host names.

1

In this way you can find out your own subnet: Under Windows XP click on Start → Exe-

cute....Under Windows 7 click on Start

→

Search... .Enter cmd in the command line/search field.

An entry window is displayed in which you must enter ipconfig. Your IP address is displayed (e.g.

192.168.12.35). Your subnet is accordingly 192.168.12.xxx

TIP

To connect the system with your PC, MAGIC TH6 and your PC have to be
in the same subnet.

NOTE

In case of any doubts, please contact your network administrator for the co r­rect LAN settings.

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Operation via Windows PC Software

Control UDP Ports

•Under Control UDP Ports you must enter the Port Addresses of the PCs

that are connected to the MAGIC TH6. You can have access to the system
simultaneously via maximum four PCs.

PRETALK Streaming UDP Ports

•Under PRETALK Streaming UDP Ports you must enter the Port Ad-

dresses which are used for Pretalk Streaming.

NOTE

You can only use more than one PC, if you have more than one MAGIC TH6
Software Licence (fee-based, ID: 430375).

NOTE

For Pretalk Streaming you need the optional Pretalk Streaming Upgrade (fee­based, ID: 430464, maximum four licences).

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Operation via Windows PC Software

5.6.4.2.9 VLAN

In case of using a VLAN for your VoIP network you can enable the VLAN tag­ging of the system under System Settings → VLAN.

FIG. 46 VLAN

You can configure the VLAN settings separately for

– PC Control & PRETALK Streaming and
– VoIP

You need to enter the TPID (tagging) as well as the Priority and the VLAN ID
(VID (12-Bit)).

TIP

In case of using a VLAN for your VoIP telephone network, you should select
the 802.1Q Tag under TPID and Priority 6 (VOICE) for VoIP. The correct
VLAN ID is managed by your network administrator. Please ask him for de­tails.

NOTE

If you configure wrong settings you will lose the connection to the system. In
this case you can reset your VLAN configuration via the front panel of the
system.

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Operation via Windows PC Software

5.6.4.2.10 Quick Dials

Up to 10 Quick Dial keys 0 ... 9 an be programmed in the system.

FIG. 47 QUICK DIALS

•You can program a Preset as Quick Dial. Please select the desired Preset

from the list.

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Operation via Windows PC Software

5.6.4.3 Date and Time

This submenu can be used to set time and date of the clock component in
MAGIC TH6.

•Under Date and Time you can program the system date and time.

• Via the button Transmit PC Time you can synchronise the system time
with the PC time.

•The button Transmit User Defined Time allows you to set a different
time. This function is helpful if you want to use the system e.g in a different
time zone.

FIG. 48 DATE AND TIME.

ATTENTION During a power breakdown the integrated system clock is buffered by an in-

ternal battery. The life time of a battery is typical ca. 7 years. The replacement
should only be done by the AVT Service.

!

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Operation via Windows PC Software

5.6.4.4 Login

To protect the system from reconfigurations, two password levels with differ­ent user rights are available.

•Under USER you assign the user Password. For safety reasons you must
confirm the password under Confirm Password.

•Under ADMINISTRATOR you assign the Administrator Password. For
safety reasons you must confirm the password under Confirm Password.

FIG. 49 LOGIN

When you have assigned a password, the window for the password entry is
automatically displayed when you click on a menu with password protection.
Please enter the User Password or the Administrator Pass word.

FIG. 50 PASSWORD LOGIN

The authorisation levels are defined as follows:

(1) Only Administrator Password is configured: The password must be

entered for configuration changes. Immediately available menus:

ATTENTION The entered password is saved in the system. If you have forgotten your pass-

word, only the AVT Service can reactivate the system.

NOTE

There is no differentiation between upper and lower case for the password
entry.

!

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Operation via Windows PC Software

– Configuration → Presets → „Configuration Name“
– Extras → System Monitor

(2) Only User Password is configured: The password must always be en-

tered. Afterwards all menus are available. Immediately available
menu:

– Extras

→

System Monitor

(3) User Password and Administrator Password are configure d: The pass-

word must always be entered.
– User Password is entered:

Under Configuration

→

Configuration → Login the USER pass-

word can now be changed.
Via Configuration

→

Presets the desired configuration can be

loaded.
Immediately available menu: Extras

→

System Monitor

– Administrator Password is entered: All menus are available.

NOTE

Please pay attention to the configuration options of the system if a password
is assigned (see CHAPTER A1).

PAGE 77

Operation via Windows PC Software

5.6.5 Submenu Presets

Via Presets you can edit, delete or load already existing Presets or create new
ones.

5.6.5.1 Manage Presets

Your created Presets can be managed via the menu Configuration → Pre-
sets

→

Manage Presets.

FIG. 51 MANAGE PRESETS

All already existing Presets are displayed in the list.

• With the use of the New button you create a new Preset. The current con­figuration of the system is not changed by this function. First, select an
meaningful name. The length of the name must not surpass eight charac­ters. Special characters are not allowed. Please mind that you use unique
names.

FIG. 52 NEW CONFIGURATION

Subsequently, the configuration dialogue is opened to edit the Preset. The
current configuration is always displayed as basis of a Preset which y ou
can adjust according to your wishes. The following configurations can be
saved as Preset:

– Mode & Audio Line (see Page 44)
– HOLD Signal (see Page 47)
– Signal Processing (see Page 48)
– Database (see Page 50)
– Relay / TTL (see Page 53)

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Operation via Windows PC Software

FIG. 53 EDIT PRESET

• By using the button Edit the currently selected Preset can be edited. The

current configuration of the system is not changed with this function.

• Via the button Delete the Preset selected from the list is deleted. For safety

reasons you have to confirm your selection.

FIG. 54 CONFIRMATION TO DELETE A PRESET

• To activate a Preset selected from the list, press the Select button. For

safety reasons you have to confirm your selection.

FIG. 55 CONFIRMATION TO LOAD A PRESET

• Via the button Import a Preset can be imported from a data carrier (disk,
USB stick etc.). The file extension of the Preset file is always .T2P. A click
on the button opens the file browser in which the desired file can be se­lected.

• Likewise, it is possible to export Presets to a data carrier. The button Ex-
port saves the Preset selected from the list as .T2P file. By clicking on the
button the file browser is opened and you can choose the location where
the file is saved.

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Operation via Windows PC Software

•With Export All all Presets displayed in the list are saved in a direct ory of
your choice. A separate data file with the file extension .T2P is generated
for each Preset.

5.6.5.2 Activation of a Preset

All Presets are displayed under Configuration

→

Presets → „Preset

Name“ and can be activated with a click.

FIG. 56 LOAD PRESET

For safety reasons a confirmation is required.

FIG. 57 CONFIRMATION LOAD PRESET

5.6.6 Submenu DTMF Settings (Option)

The menu DTMF Settings is only displayed if the fee-based option DTMF
Tone Generation & Analyzer Plug-In (ID: 430441) is available. Further details

you will find in CHAPTER 6, Page 93.

FIG. 58 SUBMENU DTMF SETTINGS

TIP

If you need to configure several systems in the same way, set up one system
first and export all Presets to a disk. To configure all further systems easily,
import the Presets from the disk.

PAGE 80

Operation via Windows PC Software

5.6.7 Submenu Local Settings

Under Local Settings you can decide where you want to store the se ttings of
your configuration. Additionally, you can change the layout of the user inter­face. Furthermore, the settings for your Pretalk Streaming Client can be con­figured here (optional Pretalk Streaming Upgrade ID 430464 is required).

5.6.7.1 Window Parameters

FIG. 59 LOCAL SETTINGS - WINDOW PARAMETERS

Orientation

•Under Orientation you can select the option Right to Left Layout (after
application restart) to display the layout of the user interface from right

to left instead of left to right. This setting will only be applied after you
closed and restarted the MAGIC TH6 Software.

FIG. 60 PC SOFTWARE - RIGHT TO LEFT DISPLAY

PAGE 81

Operation via Windows PC Software

5.6.7.2 PRETALK Streaming

FIG. 61 LOCAL SETTINGS - PRETALK STREAMING

If the fee-based Pretalk Streaming Upgrade (ID: 430464) is enabled and you
have configured Pretalk Streaming for your PC, you can select here which Au-
dio input and Audio output you want to use (e.g. the one of your PC or of an
external USB headset etc.) To verify if the settings for the Audio input are cor­rect you can Stream a test signal to MAGIC TH6. To check if the Audio out­put is set correctly, you can use the function Play test signal on Audio out-
put.

Under Recording Path you can define where you want to store the Pretalk
Streaming recordings. How to record a caller’s signal is described under
Record button (Pretalk Streaming Clients only) on Page 38.

5.6.7.3 Settings Location

FIG. 62 LOCAL SETTINGS - SETTINGS LOCATION

Location of Local Settings

• To store your settings only for the current user, select the option Local set­tings only valid for current user.

PAGE 82

Operation via Windows PC Software

• To store the settings globally for all users, select the option Local settings
valid for every user.

• Alternatively, you can select the option Store settings in custom path to
define a specific folder in which your settings are stored.

General

• To store your settings encrypted, you can activate the option Store set­tings crypted.

PAGE 83

Operation via Windows PC Software

5.7 Menu Administration

5.7.1 Submenu Registration

The serial number of the system as well as the enabled options are displayed
under the submenu Registration.

FIG. 63 SUBMENU REGISTRATION

The system data includes the following information:

– Subject Number

–Factory Number

– Year of production

– Hardware Version

– MAC Address

If new software upgrades are available, passwords to open the functions can
be entered.

Features

•Under Features the available and activated Software Options of the

MAGIC TH6 are displayed. The options listed here can be activated via a
password. This password is assigned according to the Factory Number. If
you bought an option supplementarily, please enter the password that you
received from us under Enter software option password.

This number

is required

to enable

software options

PAGE 84

Operation via Windows PC Software

FIG. 64 PASSWORD ENTRY TO ENABLE AN OPTION

Subsequently, the system executes a warm start. Afterwards, the functions are
activated.

ATTENTION Please enter the password carefully.

If you enter a wrong password three times, you must switch off the system
and switch it on again.

!

PAGE 85

Operation via Windows PC Software

5.7.2 Submenu File System

By selecting the sub menu File System the file directory of the system (similar
to the harddisk of a PC) is displayed.

FIG. 65 SUBMENU FILE SYSTEM

Via the button Delete File the currently selected file is deleted from the sys­tem.

The button Copy PC -> Unit allows you to copy a file from a PC to the system.

The button Copy Unit -> PC allows you to copy a file from the system to the
connected PC.

ATTENTION Please do not carry out any actions under File System unless our support

asked you to.

ATTENTION Do not delete a file unless our service told you to delete the file. Otherwise a

malfunction of the system can occur.

ATTENTION Please use only the function Firmware Download (see CHAPTER 5.7.4,

Page 87) respectively the import function in the menu File (see CHAPTER

5.6, Page 41) to copy files to the system.

ATTENTION Please use only the export function under the menu File (see CHAPTER 5.6,

Page 41) to copy files to a PC.

!

!

!

!

PAGE 86

Operation via Windows PC Software

5.7.3 Submenu System Panel

In the System Panel special debug commands can be entered and is only for
service purposes. Please enter only commands in the prompt, if our Support
requests it from you.

FIG. 66 SUBMENU SYSTEM PANEL

PAGE 87

Operation via Windows PC Software

5.7.4 Submenu Firmware Download

The required firmware for the MAGIC TH6 system is always included in the
PC software: Via the Firmware Download you can comfortably download
the firmware on your system.

By using the Browse button you select the firmware file. It is always located
in the same directory in which you installed the MAGIC TH6 application. The
standard installation directory is:

C:\Program Files\MAGIC TH6

The file name of the firmware is „th6.ssw“.

FIG. 67 SUBMENU FIRMWARE DOWNLOAD

Please press the Start button to download the firmware. The Progress bar
displays the progress of the download. The process is finished after about
three minutes. If the download was successful, a corresponding message is
displayed. After your confirmation the system is reset.

NOTE

If the download was not successful, you can simply switch off the unit and
switch it on again. The new software is only written in the flash memory if
the download was successful. Otherwise the old firmware is maintained.

PAGE 88

Operation via Windows PC Software

5.7.5 Submenu Factory Settings

By using the submenu Factory Settings a setting of basic parameters will be
done and the system can be reset to the initial state.

For safety reasons you have to confirm your selection.

FIG. 68 CONFIRMATION LOAD FACTORY SETTINGS

PAGE 89

Operation via Windows PC Software

5.8 Menu Extras

5.8.1 Submenu System Monitor

In the menu Extras a system monitor is available. Via the menu System Mon­itor you receive information about the system status.

FIG. 69 SUBMENU SYSTEM MONITOR

•Under System alarms all potential system alarms are displayed. A red

LED signalises a currently existing alarm. The error counter shows how of­ten the alarm occurred after the unit has been connected to power.

The following errors are signalised:
– LCA: The communication with a programmable component is faulty.
– Time Keeper: The communication with the integrated clock module is

faulty.

– Temperature Sensor: The communication with the temperature sen-

sor is faulty.

– FLASH EPROM: The communication with the permanent memory is

faulty. Configurations cannot be saved or read anymore.

– Ethernet MAC: The initialization of the ethernet module has failed.
– Overheated: The system sets this alarm if the system temperature is

higher than 57°C. Disconnect the unit from electricity or cool down the
ambient temperature.

– MAIN EPROM: The communication with the permanent memory is

faulty. Configurations cannot be saved or read anymore.

NOTE

If an alarm occurs frequently or over a longer period disconnect the unit from
electricity. If the error occurs again after switching on, there is probably a
hardware defect.

PAGE 90

Operation via Windows PC Software

– Display Contrast DAC: The communication with the display contrast

DAC is faulty.

– VCXO: The communication with the voltage-controlled oscillator is

faulty.

•Under Application alarms you will find all potential application alarms.
A red LED signalises a currently existing alarm. The error counter shows
how often the alarm occurred after the unit has been connected to power.

– AES3 Framing Input 1/2: If one of the digital Audio inputs has been

selected in the configuration dialogue, but no digital Audio signal is
available at the AES/EBU interface 1 or 2, the AES3 Framing Input 1 or
2 alarm will be set.

– Ethernet Mode Supported: The Ethernet Mode alarm will be set if

your ethernet mode is not supported by the system. This is the case for
a 10 Mbit/s half duplex connection. Our recommendation is 100
Mbit/s full duplex.

– AES3 External Clock: Currently not applicable.

• The actual system temperature is displayed in °C under System Temper-
ature.

• Ethernet status shows information about your ethernet connection.

•Under Abs. data rates the absolute data rates of your ethernet connec-
tions are displayed. TX stands for transmit direction and RX for receive di­rection.

•Under Ethernet physical flags the following ethernet flags are displayed:

– Extended
– Auto
– Negot.
– Jabber
– Remote Fault

• All details concerning the LAN and IP setting s are displ ayed und er IP de-
tails.

– IP Address
– Sub Net Mask
– Default Gateway
– DNS Server
– DHCP state
– STUN state

• The IP address of the Control PC connected to the system is shown under
Connected PCs.

TIP

A system alarm can also be configured as relay output (see Page 55).

PAGE 91

Operation via Windows PC Software

5.9 Menu About MAGIC TH6

In the About MAGIC TH6 dialogue you find the version of the PC software
(PC Version) and the Firmware Version. Besides, you can find our contact
details there.

FIG. 70 SUBMENU ABOUT MAGIC TH6

PAGE 92

Operation via Windows PC Software

PAGE 93

Option: DTMF Tone Analyser

6 OPTION: DTMF TONE ANALYSER

With the fee-based option DTMF

1

Tone Analyser Plug-In you have the possi-

bility to analyse DTMF tones. The sending of DTMF tones is a standard fea­ture and is included in the delivery scope.

6.1 DTMF system functions

6.1.1 DTMF call initiation via the Audio inputs

You can also initiate a call using DTMF tones via the Audio inputs of the sys ­tem. You simply need to send the DTMF tones from an external DTMF gener­ator to the Audio input of the MAGIC TH6. To signal the system that the
number is complete, you need to send the dialling command via a TTL Pin
(see Page 54, TTL Pin as input

→

Connect via DTMF/Accept Call In).

FIG. 71 DTMF CALL INITIATION VIA THE AUDIO INPUTS

1

DTMF = Dual Tone Multi-Frequency

DTMF

DTMF

via

Audio

Switch/push button

to

initiate the call

PAGE 94

Option: DTMF Tone Analyser

6.2 DTMF PC Software functions

6.2.1 DTMF Modes

To activate the PC DTMF function, select Standard, Game Show or Event
Mode under Mode and press OK. Subsequently, the DTMF buttons are dis-

played in the main window.

FIG. 72 DTMF SETTINGS

FIG. 73 DTMF STANDARD MODE

(1) Standard: In the Standard Mode received DTMF tones will be dis-

played beside the PRETALK key on each line. The received value will
not be modified, just as received. New received DTMF tones overwrite
displayed DTMF tones. The button RESET DTMF resets the display.

(2) Game Show: This configuration is useful if you play a game with two

partners at the same time, in which you ask a question and the partners
give their answers by pressing a key on their telephones. The partner
who pressed the key first is displayed via a field marked in green and
the cypher pressed. In this way, it is easy to determine who was the first
to give the right answer. A re-pressing of a key on the telephones of the
partners is ignored by the system. A new analysis is not carried out be­fore the button RESET DTMF is used and the display has been reset.

PAGE 95

Option: DTMF Tone Analyser

FIG. 74 DTMF GAME SHOW MODE

(3) Event Mode: This Mode should be selected if you want the callers to

signal you an event, e.g. you have two reporters in line commenting
different sport matches. As soon as something important happens, you
want to put the respective reporter On Air. If you select the Event
Mode, you can define in the configuration so-called DTMF Event La-
bels for the number keys 0 - 9 and the special keys # and *; e.g. 1 stands
for Goal, 2 stands for Penalty etc. (see CHAPTER 5.6.4.1.7, Page 53).
These labels will be displayed in addition to the DTMF tone received
and the presenter can decide if he wants to switch the caller On Air.

FIG. 75 DTMF EVENT MODE

PAGE 96

Option: DTMF Tone Analyser

6.2.2 Configuration Event Labels

A label can be adjusted to each DTMF tone. For this purpose the following ta­ble can be used.

FIG. 76 DTMF EVENT LABELS

PAGE 97

Option: MAGIC TH6 Keypad

7 OPTION: MAGIC TH6 KEYPAD

The optional MAGIC TH6 Keypad can be used for simple system control if no
PC is available. MAGIC TH6 provides two RS232 interfaces for the connection
of external Keypads so that two workplaces can be implemented.

• RS232/KEYPAD 1 interface

• RS232/KEYPAD 2 interface

FIG. 77 MAGIC TH6 KEYPAD

FIG. 78 REAR VIEW OF MAGIC TH6 POTS

FIG. 79 REAR VIEW OF MAGIC TH6 ISDN

NOTE

RS232 interface 1 is always configured for the connection of an external key­pad with the following parameters 9,600 bit per second, 8 data bits, no parity
and cannot be changed.
RS232 interface 2 can be configured for the connection of an external keypad
or a PC. To use the keypad with the MAGIC TH6 via RS232 interface 2, you
must set the parameters for the RS232 interface to 9600 Baud, no parity. If you
use the QuickMenu function you reach the settings of the RS232 parameters
directly via the key sequence

Menu 1 3 4

. Please select

Keypad 9600, none

.

PAGE 98

Option: MAGIC TH6 Keypad

The keypad provides all basic control functions of the MAGIC TH6 software
without screening information.

Please connect the 9-pole SUB-D connector of the MAGIC TH6 Hybrid Key-

pad with the RS232 interface of the MAGIC TH6 System. Since the MAGIC
TH6 Hybrid Keypad requires its own power supply, please plug in the exter-

nal power supply included in delivery and connect the 6-pole Mini-DIN
socket of the external power supply with the 6-pole Mini-DIN connector of
the MAGIC TH6. If everything is connected correctly, the display is illumi­nated. The connection state of all lines is displayed after booting.

7.1 LCD Display

The LCD Display with 2 x 20 characters generally displays information about
the current connection status of the available channels in the first line. The fol­lowing indications are possible:

If a telephone number is entered it will be displayed in the second line. The
phone number can be entered with the keys 0...9.

If there is a connection error, the ISDN provides various alarm messages.
Please see the following table for their meanings. The LCD display shows the
relevant B channel first followed by the alarm message.

TAB. 2 OVERVIEW OF THE STATUS INDICATIONS

Display Meaning

>>

Outgoing call

<<

Incoming call

-

No connection

AI

Caller is in On Air mode

HO

Caller is in Hold mode

PR

Caller is in Pretalk mode

Lo

Line is locked

NOTE

The cypher last entered can be deleted by pressing the C button.
The entire entry is deleted by pressing the

AC

button.

TAB. 3 ISDN ALARM MESSAGES

Alarm message Description

Unass. number The number is not recognised by the ISDN. Please check your entry.

No route No route. When this message appears the ISDN is normally overloaded.

Please dial again.

Normal disc. The connection has been cleared.

User busy The number called is busy.

No user resp. The called number is not responding. Possibly the wrong number was di-

alled.

Call rejected The call was rejected. Possibly the partner has rejected your call.

Number chang. The dialled number has been changed.

Destin. error The called end is not operational. Maybe the unit is switched off.

Inval. number Invalid Number.

-- - - --

01234566778

PAGE 99

Option: MAGIC TH6 Keypad

No line avai. No B channel available.

No Network No ISDN available. Check your ISDN line.

Netw. failure Temporary ISDN failure.

Congestion ISDN network error. Maybe the wrong ISDN protocol is selected.

Bearer capab. The wanted service is not ava ilable.

Bearer serv. The wanted service is not implemented.

Remote disc. Connection has been dropped by the partner

Procedure er. Remote or local ISDN procedure error.

Cannot dial System cannot dial.

TAB. 3 ISDN ALARM MESSAGES

Alarm message Description

PAGE 100

Option: MAGIC TH6 Keypad

7.2 Keypad Functions

Below you will find the keypad functions listed in table form.

TAB. 4 KEYPAD FUNCTIONS

Function key Description

After pressing the key the last cypher of an entry is deleted.

Partly, this key is used to terminate an operation.

By pressing this key you can delete the entire entry.

Via the keys 0...9 it is possible to enter a phone number. The
connection is established by pressing the button PRETALK,
HOLD or ON AIR of the respective channel.

If you press the FUNCTION key (Fn) and a number key, you
can use the respective QuickDial key.

The keys ’*’ and ’#’ are mostly used for special functions in con­nection with a private branch exchange.

If you press the SHIFT key and #, the software version of the
Keypad is displayed.

This key allows you to redial the last called number.

The DROP ALL/LOCK ALL key drops all connections. To
make sure this key was not pressed accidentally, you have to
confirm that you really want to drop all lines.

If you press the SHIFT key and this key, you can lock all caller
lines. To unlock all caller lines, you must press SHIFT and
DROP ALL/LOCK ALL again.

The FUNCTION key allows you to use the QuickDial Keys
QD0 - QD9. They can be programmed via the Windows PC
Software (see CHAPTER 5.6.4.2.10, Page 73). If the Fn key is
pressed, the character ’F’ is displayed in the upper right corner.

The OK/SHIFT key allows a shifting to the 2

nd

level. If the
OK/SHIFT key is pressed, the character ’^’ is displayed in the
upper right corner.

SHIFT + 1: Activation to send DTMF tones on line 1
SHIFT + 2: Activation to send DTMF tones on line 2
SHIFT + 3: Activation to send DTMF tones on line 3
SHIFT + 4: Activation to send DTMF tones on line 4
SHIFT + 5: Activation to send DTMF tones on line 5
SHIFT + 6: Activation to send DTMF tones on line 6
A dot is shown next to the line status if DTMF transmission is
enabled. To deactivate the transmission of DTMF tones, you
must press SHIFT + the respective number key again.

SHIFT + DROP ALL: LOCK ALL LINES

SHIFT + #: Show software version of the Keypad

This button drops the connection of the respective channel.
There is no request for confirmation.

If no connection exists, the line can be locked by pressing the
key. Now the status LO is displayed. The line is unlocked by
pressing the key a second time.

The caller on the respective channel is set in the PRETALK
mode.
This means he will be available on the Pretalk interface that has
been defined for the Keypad in the PC Software (see CHAP­TER 5.6.4.1.1, Page 44). It can be a handset/headset or an Au­dio interface. In POTS mode, it can also be an analogue tele­phone.

C

AC

0

9

QD0

QD9

*

#

VERSION

DISPLAY

.

+

CALL

REDIAL

DROP

LOCK ALL

ALL

REALLY? ->DROP ALL
CANCEL? ->C

Fn

-- - - --F

SHIFT

OK

-- - - --^

DROP

PRE

TALK