AV Proconnect AC-MX44-AUHD-HDBT User Manual

AC-MX44-AUHD-HDBT

AVProConnect ~ 3518 N Casco Ave. Sioux Falls, SD 57104~ 1.877.886.5112 ~ +1.605.274.6055 ~ [e-mail]

User Manual

AC-MX44-AUHD-HDBT

18 Gbps True 4K60 4:4:4 4x4

HDMI

Matrix w/ Mirrored 18Gbps (Using ICT)

HDBaseT Outputs. 70 Meters 4K 60 4:4:4 &

HDR / 100 Meters 1080P. Dual Audio De-

Embedding, Scaling & Delay.

AC-MX44-AUHD-HDBT

pg. 1

AVProConnect ~ 3518 N Casco Ave. Sioux Falls, SD 57104~ 1.877.886.5112 ~ +1.605.274.6055 ~ [e-mail]

The AC-MX44-AUHD-HDBT is a true 4x4 HDMI/HDBaseT matrix switch. This unit includes 4 HDMI inputs, and 4 HDMI/HDBaseT
output blocks. These output blocks include a HDBaseT and HDMI port, these ports are mirrored, and both are active. This
Matrix supports HDMI 2.0(a/b), HDCP 2.2, up to 4K video resolution, and up to 18 Gbps bandwidth. We are able to pass
18Gbps through category cable by using the new HDBaseT technology we have developed called "ICT", learn more about ICT
below. This switch allows any source (Blu-ray, UHD Blu-ray, satellite receiver, game consoles, PCs, etc ... ) to be shown on any
of the connected displays. This matrix equalizes and amplifies the output to ensure the HDMI signal can be transmitted through
long HDMI cables without loss of quality.

Audio Delay is “On-Board” so you can manage lip-sync issue before it is a problem. Also with built in Scalers you don't have to
forfeit that 4K signal just because you have a couple older displays. All that with Full EDID management allows maximum
flexibility with today's wide mixture of sources and displays.

This is an ideal solution for digital entertainment centers, HDTV retail, show sites, data centers, schools, conference and training
centers and more!

Features:

•

HDMI 2.0(a/b)

•

18Gbps Uncompressed Bandwidth Support on HDMI

•

18 Gbps wit ICT on HDBaseT outputs

•

4K60 4:4:4 Support

•

Full HDR Support (HDR 10 & 12 Bit)

•

Dolby Vision, HDR10+ and HLG Support

•

HDCP 2.2 (and all earlier versions supported)

•

1080p > 4K Up Scaling on HDMI outputs

•

4K > 1080P Down Scaling on HDBaseT outputs

•

Advanced EDID Management

•

IR, RS-232 and LAN Control Options

•

Digital Toslink Out (7CH PCM, DD, DD+, DTS, DTS-MA)

•

Balanced Analog Out (2CH PCM)

•

Audio Delay for Digital & Analog Out

•

HDBaseT Compatibility mode for mixed systems! (More
below)

•

Driver Support for Crestron, C4, RTI, ELAN and more!!!

•

Extracted Audio Now Supports DD+, DTS Master Audio on
Toslink

•

Extracted Audio Now Has 3 Operating Modes. Bound to
Input, Bound to Output, or Independent Matrix

•

Built in Test Pattern on Each Output to Verify Infrastructure

Easy to use:



Install in seconds



Feature rich



Powerful EDID
management



Front Panel Control



IR Remote



IR & RS-232 Control



LAN Control

In The Box:

•

AC-MX44-AUHD-HDBT
Matrix Switch

•

IR Remote Control

•

IR Extension Cable

•

48v Power Supply

•

RS-232 terminal blocks

•

Rack ears

•

Instruction Manual

Quick Installation:

1.

Connect the HDMI input sources (Blu-ray, Set Top Box, etc...) to the AC-MX44-AUHD­HDBT.

2.

Connect the HDMI output devices (AVR, Display, Distribution Amplifier, Extender) to the
ACQUICK-MX44-AUHD-HDBT.

3.

Power on the sources.

4.

Connect the power supply into the AC-MX44-AUHD-HDBT.

5.

Turn on output devices/displays.

6.

Use the front panel controls, supplied IR remote or free PC software to control the switch.

AC-MX44-AUHD-HDBT

pg. 2

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Specifications:

AC-MX44-AUHD-HDBT

pg. 3

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Device Overview:

• Definition - Matrix switches provide the ability to route any input to any output or to multiple outputs at
any time. Depending on the model, a matrix switch can route HD, UHD or AUHD content in this manner.
Additionally, since most venues have both, audio zones and video zones, the requirement to breakout or
strip off the audio is often necessary and has become almost a standard feature on most matrix
switches.

• Control – Matrix switches are generally controlled via a third-party controller (like Control 4, RTI,
Crestron, etc...). Many integrators want ready-made drivers for their control system in order to make
programming and deployment easier.

• Matrix Switches are widely used in both, Commercial and Residential Applications.

Front & Rear Panel:

HDBaseT Port Indicator lights:

LINK

STATUS

AC-MX44-AUHD-HDBT

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Indicator Troubleshooting Lights on the HDBaseT Port on Matrix and
Receiver:

LINK - Above RJ45 (HDBT) Port & Below it on the Matrix: (Green) This indicator shows that the AV

HDBT link between the Tx and Rx is in tact. This light should ALWAYS be solid.

STATUS- Above RJ45 (HDBT) Port & Below it on the Matrix: (Amber) This is an indicator showing

that the power is present between the Transmitter and Receiver. This light ALWAYS BLINKS steadily
indicating everything is OK.

1. Check the length. The maximum distances and resolution compatibilities are:
a. AC-EX70-444-RNE ~ 70m (230ft) on 4K 60 4:4:4 & HDR and 100m (330ft) on 1080P
b. AC-EX70-UHD-R ~ 40m (131ft) on 4K 60 4:2:0 (NO HDR) and 70m (230ft) on 1080P

2. Remove any coils of cable and make sure that there is not excess cabling.

3. Bypass all patch panels and punch-down blocks.

4. Re-terminate connectors. Sometimes, even if a cable tester indicates the run is valid, something may be

slightly off.

5. Contact AVProConnect if these suggestions do not work.

If the lights are not as discussed above - please check the following:

Compatible Receivers:

AC-EX70-444-RNE: (W/ICT)

• 70M 4K 60 4:4:4 & HDR

• 100M 1080P

NOTE: You MUST use this receiver to
get 18Gbps ICT Video

AC-EX70-UHD-R:

• 40M 4K 60 4:2:0

• 70M 1080P

AC-MX44-AUHD-HDBT

pg. 5

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Common Application Diagram & What Is ICT:

AC-MX44-AUHD-HDBT

Full List of Quick Commands From Front Panel:

NOTE: A factory reset may be performed by pressing and holding 4 buttons together for 10 seconds. Press and hold:

• 4K-->HD (Scaler Settings)

• AUTO (Scaler Settings)

• MUTE (Audio Delay Settings)

• BYPASS (Audio Delay Settings)

pg. 6

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AC-MX44-AUHD-HDBT

pg. 7

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Front Panel Control

Switching:

The AC-MX44-AUHD-HDBT can be switched from the front panel by selecting the OUTPUT button

first and then selecting the INPUT button:

1. Press the button (1 through 4) on the bottom row that corresponds with the OUTPUT
(Display, or Sink Device) you would like to send to a source.

2. Once pressed,

the switch will illuminate the OUTPUT button that you have selected,
along with the INPUT row (as pictured), indicating that it is ready for you to select
the INPUT.

3.

Select the desired INPUT.

Figure 1 – Switching with the front panel controls. NOTE: Select the OUTPUT and then the INPUT.

Scaler Control:

The AC-MX44-AUHD-HDBT has scalers built into every output. The HDbaseT Port can be
DOWNSCALED and the HDMI Port can be UPSCALED. The scalers are set on the OUTPUT
side of the switch and each can have separate settings. Control the scaler:

•

HD-4K (Scales 1080P to 2160P - On HDMI Port Only)

•

ICT Mode (Enables ICT Compression mode on HDBT Port) - DEFAULT

•

4K-HD (Scales 2160P to 1080P - On HDBT Port Only)

•

AUTO (Automatically detects capabilities of attached display - for HDBT Port Only)

•

BYPASS (There will be no scaling set)
NOTE: When using a non ICT receiver the unit automatically applies HDBT-C mode
when ICT mode is selected, which reduces 10-18Gbps content to 9Gbps for legacy
infrastructures. This mode maintains 4K resolution, but removes HDR.

Select OUTPUT First

Select INPUT Second

STEP 1:
Press and hold the
desired output you
want to scale

STEP 2:
Choose the scaler
mode

The LCD Screen
shows current
status

AC-MX44-AUHD-HDBT

pg. 8

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Audio Binding Setup:

The AC-MX44-AUHD-HDBT can be configured to extract audio in 3 ways

• Bind to OUTPUT(Default) (See page 10)

• Bind to INPUT (See page 10)

• Matrix (See page 10)

To Set:

1.

2.

Press and hold (3 sec) BYPASS from the audio settings (top right of
machine).
Toggle selection by pressing the "UP" and "DOWN" buttons

3. Once a desired selection is found, quick press the BYPASS button
again.

Audio Matrix Control:

Once in "Matrix" mode for audio, the extracted audio routing on the AC-MX44-AUHD­HDBT can be controlled from the front panel:

To Control:

1. Press and hold (3 sec) BYPASS button from the audio settings (top right of
machine).

2. Make sure the screen says "Matrix" and quick press the BYPASS button again
in order to enter the AUDIO MATRIX.

3. Press the desired extracted audio OUTPUT.

4. Press the INPUT for the desired audio source.

5. Quick press BYPASS button again to exit audio matrix .

Press &

Hold

"Bypass"

Use Up/

Down to

toggle

mode

When audio matrix mode is ON, press and

hold "Bypass" to enter route selection

Choose extracted

audio OUTPUT first

Then choose

the INPUT

STEP 1:

Press and hold the desired extracted

audio output you want to delay

STEP 2:

Choose the delay

setting

The LCD Screen

shows current

status

AC-MX44-AUHD-HDBT

pg. 9

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Audio Delay Control:

The AC-MX88/44-AUHD has an Audio Delay feature built-in. Audio Delay is set on the extracted
audio OUTPUT (Digital and Analog) of the switch and each can have separate settings. The Audio
Delay has 4 controls:

•

UP (Increase Delay)

•

Down (Decrease Delay)

•

MUTE (The audio will be muted)

•

BYPASS (There will be no delay set)

*Delay settings are in increments of 90 milliseconds. Settings are: 90MS, 180MS, 270MS, 360MS,
450MS, 540MS or 630MS.

Control this feature from the front panel:

1. Press and hold the OUTPUT number for which you want to delay the
audio.

2. The available options will light up (as pictured).

3. Press UP, DOWN, MUTE or BYPASS to control the delay.

4. The current setting will be indicated on the LCD screen.

Audio Output Logic and Cable Prep:

You can extract audio from toslink or balance 2CH Audio. Audio outputs are an un-decoded
output. This means that what goes in, is what goes out.

2CH Balanced Audio Port - Supports 2CH PCM audio only, which is ideal for 2 Channel systems and
zoned audio systems. No Down-mixing see AC-ADM-AUHD or AC-ADM-COTO

Toslink Audio Port - Supports PCM, LPCM (up to 7CH), Dolby Digital, Dolby Digital Plus, DTS, DTS­HD, DTS Master Audio, which is ideal for multi-channel audio systems and older AVR's that do not
support 18Gbps.

Need to down-mix for combination, uncompressed and 2CH systems? Check out the AC-ADM­AUHD and AC-ADM-COTO.

You can use balanced analog outputs in a balanced system, but you can also prep a cable as
shown below to convert to a traditional 2CH unbalanced (L/R) system. You can also purchase pre­made cables (AC-CABLE-5PIN-2CH) at www.avproconnect.com.

AC-MX44-AUHD-HDBT

pg. 10

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Audio Wiring Diagram:

Ex-Audio Ma

trix Mode

:

This allows the user to set a binded audio setting or set the extracted audio to Matrix. The options are:

Bind to Input - The extracted audio port is always fixed to a specific input. For example, when a source is plugged into
INPUT 1, OUTPUT 1 will always have the audio signal from INPUT 1. This will happen regardless of which input is
selected for OUTPUT 1.

Bind to Output (Default) - The extracted audio always follows the corresponding HDMI output. For example, in this
mode AUDIO OUT 1 and HDMI OUT 1 are the same (Switched Together)..

Matrix - You can set to "Matrix" and it will allow routing of the audio as a separate, stand-alone "Matrix". This allows
use of the "Audio Matrix" buttons pictured above.

AC-MX44-AUHD-HDBT

pg. 11

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EDID Management:

This matrix has 29 factory defined EDID settings. It also has 3 user defined EDID memories. The user
EDID memories are independent to each input and can be set differently. The user defined EDID can be
uploaded using the free PC Control software or RS-232. In addition, you can choose to read the EDID
from the desired output and the captured EDID will automatically store and overwrite the EDID in
"USER EDID 1" and

will be applied to the selected source.

By default, the matrix is set to a 1080P EDID, this is to maximize plug and play capability. When using
4K sources, you will want to define a 4K EDID on each input (or read from the display).

To Change the EDID setting:

1.

Press and hold (for 3 seconds) the INPUT you want to change.

2.

The “UP” and “DOWN” button’s will illuminate (as pictured below), and the LCD will
show the active EDID.

3.

Toggle through the EDID options by pressing up or down repeatedly.

4.

Press the “INPUT” you had selected in order to apply the EDID (this will still be
illuminated).

These are the pre-defined EDID settings that you can toggle through:

1.

1080P_2CH

2.

1080P_6CH

3.

1080P_8CH

4.

1080P_3D_2CH

5.

1080P_3D_6CH

6.

1080P_3D_8CH

7.

4K30HZ_3D_2CH

8.

4K30HZ_3D_6CH

9.

4K30HZ_3D_8CH

10.

4K60HzY420_3D_2CH

11.

4K60HzY420_3D_6CH

12.

4K60HzY420_3D_8CH

13.

4K60HZ_3D_2CH

14.

4K60HZ_3D_6CH

15.

4K60HZ_3D_8CH

16.

1080P_2CH_HDR

17.

1080P_6CH_HDR

17.

1080P_8CH_HDR

18.

1080P_3D_2CH_HDR

19.

1080P_3D_6CH_HDR

20.

1080P_3D_8CH_HDR

21.

4K30HZ_3D_2CH_HDR

22.

4K30HZ_3D_6CH_HDR

23.

4K30HZ_3D_8CH_HDR

24.

4K60HzY420_3D_2CH_HDR

25.

4K60HzY420_3D_6CH_HDR

26.

4K60HzY420_3D_8CH_HDR

27.

4K60HZ_3D_2CH_HDR

28.

4K60HZ_3D_6CH_HDR

29.

4K60HZ_3D_8CH_HDR

30.

User EDID 1

31.

User EDID 2

32.

User EDID 3

*You may also copy EDID from any output and apply to any input, simply select “Copy EDID from Output
x” (x=1-4). This will copy the EDID from the display attached and store it into “User EDID 1” and apply it
to the input you have selected.

STEP 1:

Press and hold the desired

INPUT

STEP 2:

Use Up/Down to toggle

through EDID's

The LCD Screen

shows current

status

STEP 3:

Short press the INPUT again

to set the selection

AC-MX44-AUHD-HDBT

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Display IP Data:

In order to see the current IP settings, press and hold (for 3 seconds) INPUT 3 and INPUT 4 buttons
simultaneously. This screen will change every 3 seconds showing additional settings (host, net mask, router
IP). NOTE: This screen always starts with the current IP address of the matrix:

In order to toggle DHCP on and off, press and hold (for 3 seconds) the INPUT 1 and
INPUT 4 buttons simultaneously.

In order to prevent potential IP problems, most IP settings have to be managed in the Free PC
Software or by using RS-232 commands.

NOTE: The default IP address is 192.168.001.239 (as pictured above).

Quick Network Connect to

Web

Interface:

Use the following steps to quickly and immediately connect to the matrix
switch:

1. Connect the LAN port into an active router port.

2. On most networks you can simply type the Default IP address into any web browser. The Default IP
Address is 192.168.1.239.

If you are on a closed network or non-standard, the following may work better when using DHCP:

1. Use an Ethernet cable to connect the LAN port on the switch to an unused, active port on the

router.

2. Enable DHCP by pressing the INPUT 1 and INPUT 4 buttons simultaneously for 3 seconds.

3. Wait 5 seconds, then press and hold (for 3 seconds) the INPUT 3 and INPUT 4 buttons

simultaneously. The display will show the assigned IP address.

4. Input the IP Address into any web browser.

Setting a Static IP:

• Once connected, you can use the web interface to set a static IP address.

• A static IP can also be set by using the RS-232 software or a direct command (see RS-232

below for more information).

AC-MX44-AUHD-HDBT

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Web Interface: Switching

Use this page to switch between inputs and outputs
from the web interface.

AC-MX44-AUHD-HDBT

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Web Interface: Video Setting

HDBT Video Scal

er Modes:

With the video scaler mode, you can scale each HDBaseT output independently

• BYPASS = Bypass - Scaler is disabled (Default)

• HD-4K = 2K --> 4K - If the incoming signal is 1080P it will be upscaled to 4K.

• W = Weak - Minimum level of enhancement

• M = Medium - Medium level of enhancement

• S = Strong - Strongest setting for image

enhancement

• OFF = None - Feature disabled

Output Signal Generator:

The Output Signal Generator will output an internally stored 1080p color
bar test pattern (see the image on the right) to test infrastructure. It can
be turned on and off for each output, but remember to turn it off to
resume normal functionality.

Image Enhancement:

The Image Enhancement feature will add extra sharpness to edges in the image. This effect may be desirable for
presentations in corporate or classroom environments. NOTE: Image Enhancement only works when upscaling from
2k to 4k.

• 4K-HD = 4K --> 2K - If incoming signal is 4K, it will be downscaled to 1080P or 1900x1200 depending on the
input format.

• ICT MODE = ICT Mode (Enables ICT (18G) Compression mode on HDBT Port) - DEFAULT

HDMI Video Scaler Modes:

With the video scaler mode, you can scale each HDMI output independently

AC-MX44-AUHD-HDBT

pg. 15

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Web Interface: Audio Settings

EX-Audio Delay:

This setting allows the user to change the audio delay to overcome lip-sync issues when using audio separate from
HDMI. The user can choose from the above options in milliseconds. Bp = Bypass or No Delay. Delay can be
different per audio output port.

Audio Status:

This allows the user to turn ON and OFF the extracted audio output. When this is set to OFF the audio is muted
from the extracted port.

Audio Matrix:

This allows the user to route the audio in a matrix fashion for the extracted audio ports.
NOTE: The Audio Matrix Function only works if "MATRIX" is selected on the right (See next explanation).

Ex-Audio Matrix Mode:

This allows the user to set a binded audio setting or set the extracted audio to Matrix. The options are:

• Bind to Input - The extracted audio port is always fixed to a specific input. For example, when a source is
plugged into INPUT 1, OUTPUT 1 will always have the audio signal from INPUT 1. This will happen
regardless of which input is selected for OUTPUT 1

• Bind to Output (Default) - The extracted audio always follows the corresponding HDMI output. For
example, in this mode AUDIO OUT 1 and HDMI OUT 1 are the same (Switched Together).exa

• Matrix - You can set to "Matrix" and it will allow routing of the audio as a separate, stand-alone "Matrix".
This allows use of the "Audio Matrix" buttons pictured above.

AC-MX44-AUHD-HDBT

Web Interface: EDID Manage

EDID Manage:

Using the built-in EDID manager, a multitude of EDID's can be set for each input, and each
input can be assigned a different EDID. This should be used to optimize sources or to
manage infrastructure.

The EDID options are:

1.

1080P_2CH

2.

1080P_6CH

3.

1080P_8CH

4.

1080P_3D_2CH

5.

1080P_3D_6CH

6.

1080P_3D_8CH

7.

4K30HZ_3D_2CH

8.

4K30HZ_3D_6CH

9.

4K30HZ_3D_8CH

10.

4K60HzY420_3D_2CH

11.

4K60HzY420_3D_6CH

12.

4K60HzY420_3D_8CH

13.

4K60HZ_3D_2CH

14.

4K60HZ_3D_6CH

15.

4K60HZ_3D_8CH

16.

1080P_2CH_HDR

17.

1080P_6CH_HDR

17.

1080P_8CH_HDR

18.

1080P_3D_2CH_HDR

19.

1080P_3D_6CH_HDR

20.

1080P_3D_8CH_HDR

21.

4K30HZ_3D_2CH_HDR

22.

4K30HZ_3D_6CH_HDR

23.

4K30HZ_3D_8CH_HDR

24.

4K60HzY420_3D_2CH_HDR

25.

4K60HzY420_3D_6CH_HDR

26.

4K60HzY420_3D_8CH_HDR

27.

4K60HZ_3D_2CH_HDR

28.

4K60HZ_3D_6CH_HDR

29.

4K60HZ_3D_8CH_HDR

30.

User EDID 1

31.

User EDID 2

32.

User EDID 3

*You can copy the EDID from any output and apply it to any input. Select "Copy EDID from Output
x" (x=1-8). This will copy the EDID from the display and apply it to the selected input. This new EDID will
be stored as "USER EDID 1".

pg. 16

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AC-MX44-AUHD-HDBT

Web Interface: System Settings

IP Settings:

Set network settings such as:

•

Static IP

•

Subnet Mask

•

Router IP

•

TCP Port

•

Enable DHCP

Port Alias Settings:

Rename inputs and outputs for easy management. Each custom name is limited to eight (8) characters.

pg. 17

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AC-MX44-AUHD-HDBT

Web Interface: IR Routing

IP Switch:

This allows you to route the IR Signals on the IR outputs manually if you want to fix a specific route

pg. 18

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AC-MX44-AUHD-HDBT

pg. 19

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IR Control:

For IR Control there is an IR Window on the front face of the device.

IR Remote Control:

Whe

n routing HDMI, the matrix can be

controlled by using the IR remote supplied

with the product.

The labels on the right are the OUTPUT
numbers.

The left arrow button decrements to the next
input port, and the right arrow increments to
the next input port.

The numbers are for selecting a desired

INPUT.

IR Receiver Eye

AC-MX44-AUHD-HDBT

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IR HDBaseT Routing:

IR NOTES (On the Matrix):

1. By default the IR IN is routed to the corresponding HDBaseT Output number (ie. IR IN #1 -->
HDBaseT Output 1, IR IN #2 --> HDBaseT Output 2, etc...)

2. By default the IR OUT is automatically routed with the active source (ie. If you are watching
INPUT 3 on HDBaseT OUTPUT 1, when you point a remote at an IR Receiver on the HDBaseT Rx
connected the signal will be routed to IR OUT 3)

3. Each IR IN can be routed in any way you like (One to one or one to many) by using the
command SET IRC EXT SW x1.x2.x3.x4 (See below).

4. Each IR OUT can be routed manually as well using the command SET IRC OUTx VS INy. This
can also be controlled by the Web Interface

IR NOTES (On the HDBaseT Receiver):

1. IR OUT = IR Emitter for sending signals to a Display or Projector (Note - Use Provided
Emitters)

2. IR IN = For sending IR signals back to the Matrix for switching AND to send IR signals to the
IR OUT on the Matrix - by default the IR OUT on the matrix is automatically routed with the
active source (ie. If you are watching INPUT 3 on HDBaseT OUTPUT 1, when you point a
remote at an IR Receiver on the HDBaseT Rx connected the signal will be routed to IR OUT 3)

pg. 21

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RS-232 Commands & Using RS232

The AC-MX44-AUHD-HDBT can be controlled with RS-232 commands. Some configurations can only be
completed by using these commands. We recommend using MyUART software (free of charge) as it is very easy
to use in order to send commands to the machine.

The same commands can be sent to the matrix using Ethernet as IP commands.

The serial port settings should be set to: 57600,n,8,1 (baud: 57600, no parity, 8 data bits and 1 stop bit) with no
handshaking.

Please add a return (Enter key) after each command when using direct commands.

The unified command list (ASCII) is listed below. You can get a .txt version at www.avproconnect.com

To send commands to
control the matrix be sure
to use the "RS232-CTL"
Port

AC-MX44-AUHD-HDBT

AC-MX44-AUHD-HDBT

pg. 22

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RS-232 Commands cont.:

AC-MX44-AUHD-HDBT

pg. 23

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RS-232 Wiring Diagram:

RS232 Broadcast Mode:

RS232 Broadcast Mode is a very simply way to implement things like "ALL ON" and "ALL OFF" for displays in a system.
Broadcast Mode allows you simply pass RS232 signals through without having to use advanced routing details like baud rate.
To send broadcast RS232 commands you must simply plug into the "HDBT" RS232 port and send the commands there.

NOTE: For Broadcast Mode baud rate does not matter, this will be set by the device sending the RS232 Signal (i.e Control
Processor) - RS232 command is sent to ALL open ports.

For Advanced RS232 Routing see the RS232 section later in the manual

RS-232

to HDBaseT Output Receivers:

Broadcast RS232 commands to all HDBaseT Outputs

AC-MX44-AUHD-HDBT

pg. 24

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Device Addresses When Using Serial Communication:

NOTE: Only set device address when cascading multiple units together and using RS232 as your control method!
You also have to send the device address when doing advanced routing while sending commands by serial (next
page) even if it is default "A00". You NEVER use device addresses when using IP control or TELNET

When using serial communication it is good to be aware of the devices "Address" You will want to know the
device address as this will determine which unit will receive a command.

All devices are addressed "A00" by default and if you are using just one device you do not need to place this in
front of the serial command.

EX1: If you have a standalone unit and are using serial control you can just send a command without the address:

"SET OUT1 VS IN3" ----This will set Output 1 to Input 3

EX2: If you have two units in a "stack" you have to label them A01 and A02, so a command will look like:

"A02SET OUT1 VS IN3" ----This will set Output 1 to Input 3 ON SWITCH TWO. Also, please note that there is no
"space" between the address and the command

To set and device address you can use the PC Control Software or send the command "SET ADDR xx" (xx = 01
through 99)

Advanced RS232 Routing:

In addition to doing RS232 "Broadcast" (Described in the beginning of the manual) you can route RS232
commands to a single specific output. This allow for finite control of displays and the ability to create specific
zones. You can send advanced routing commands:

1. By directly plugging a serial cable into the "RS232-CTL" port on the
Cloud 9 2. Sending Telnet commands via the LAN Port.

To do Advanced Routing, send RS232 signals here

Send TELNET Commands through LAN

OR

AC-MX44-AUHD-HDBT

pg. 25

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How to route RS232 Commands when using serial:

The routing command is very straight forward but you have to take care to make sure you format it correctly.
The main thing to consider before you begin:

1. You are actually sending 2 commands (route & device command) so depending on what you are using
to send the command the format varies slightly - We show some examples below.

2. You have to know the baud rate of the device you are sending the command to.

3. For "hybrid" ASCII commands, you may have to convert the numbers to the decimal value.

Ex: If the command is "ka 00 01" you only send "ka 0 1"

The Command:

0 - 9600
1 - 14400
2 - 19200
3 - 38400
4 - 57600
5 - 115200

There is a carriage return immediately following this command.

After this command you immediately follow it with the command you want to send to the device (no spaces).
That command it then followed by another carriage return.

The fist command is your "route" and it looks like this: AxxSET RS PTH OUTx LENx BRx

A = Device Address (use this even if using a single unit, just put 00)
OUT = The Output you want to route the forthcoming command to
LEN = Forthcoming command length - for ASCII this includes EVERY character including spaces. For HEX it
includes only the BYTE count.

Ex1: If the ASCII command is "ka 0 1" the length is 6. Count spaces. NOTE: You can exceed the

length by 2 if unsure. If you exceed the length by more than 2 it will not work.

Ex2: If HEX command is "6B 68 20 30 20 31" the length is 6. Do not count spaces. Again, you can

exceed by 2.

BR = Baud Rate of the device you are sending to - You use a single digit to replace "x" and they are:

AC-MX44-AUHD-HDBT

pg. 26

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Command Examples:

Using A Terminal Program (RS232):

In the following example we are using a program called MYUART Assist. We make this program freely
available form www.avproconnect.com.

You will notice in the example that it is on 2 lines. This is because you have to separate the commands with a
return.

The command below was sent through the HDBaseT Rx on Output 5 to successfully "Power On" a LG TV.

The firmware will send a command acknowledgment at 57600 to the extender. This shows up as "RS DEV
MUX 0.0.0.0.0.0.0.0.0.0”, if the end device is receiving at 57600. The Matrix itself also sends an
acknowledgment commands SET RS PTH OUT5 LEN10 to confirm the rout was set and command sent.

Using TELNET (IP):

You can also send these commands by TELNET. When sending TELNET you do not send the "Axx" portion
of the command. Here is an example command that has been tested:

Green = Route Command

Red = Command to be sent to device

"\rSET RS PTH OUT3 LEN10 BR0\r\n\rka 0 1\n\r\r”

This example will send the string “\n\rka 0 1\n\r” at 9600 baud to the extender on output #3.

Note that “\n" and “\r" need to be replaced by the literal newline (\n) and carriage-return (\r) characters
(hex 0x0a 0x0d). How this is done is dependent on what the control system does, later you see examples
form On Controls that uses HEX for commands. The leading and trailing “\r” are for the 9x9 firmware to
be able to sync and parse the command correctly. The leading and trailing \n\r are for the end device to
be able to parse the command. Because we added 2 characters on each end of the string, I also added 4
to the overall length.

The firmware will send a command acknowledgment at 57600 to the extender. This shows up as "RS DEV
MUX 0.0.0.0.0.0.0.0.0.0”, if the end device is receiving at 57600. The Matrix itself also sends an
acknowledgment commands SET RS PTH OUT5 LEN10 to confirm the rout was set and command sent.

AC-MX44-AUHD-HDBT

pg. 27

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Using TELNET (IP): On Controls Examples

Green = Route Command

Red = Command to be sent to device

This first example is when sending an ASCII Command

\x0DA01SET RS PTH OUT1 LEN17 BR4\x0D\x0A\x0DSET OUT4 VS IN5\x0A\x0D\x0D

You can also convert to pure HEX and send a command this way:

\x0A\x41\x30\x31\x53\x45\x54\x20\x52\x53\x20\x50\x54\x48\x20\x4F\x55\x54\x31\x20\x4C\x45\x4E

\x31\x37\x20\x42\x52\x34\x0D\x0A\x53\x45\x54\x20\x4F\x55\x54\x32\x20\x56\x53\x20\x49\x4E\x32

\x0D\x0A

A hybrid ascii-hex combo:

Notice one less carriage return at the end of the string - because the device we were sending to did not
require a carriage return at the end of the command:

\x0DSET RS PTH OUT1 LEN13 BR5\x0D\x0A\x0D\xAA\x02\x00\x07\x00\x00\x00\x00\x10\x03\x00\x3A
\x0A\x0D

• Use the power supplies provided. If an alternate supply is required,
check voltage, polarity and that it has sufficient power to supply

the

device it is connected to.

• Do not operate these products outside the specified temperature
and humidity range given in the above specifications.

• Ensure there is adequate ventilation to allow this product to operate
efficiently.

• Repair of the equipment should only be carried out by qualified
professionals as these products contain sensitive components that
may be damaged by any mistreatment.

• Only use this product in a dry environment. Do not allow any liquids
or harmful chemicals to come into contact with these products.

• Clean this unit with a soft, dry cloth. Never use alcohol, paint thinner
or benzene to clean this unit.

 Maintenance

To ensure reliable operation of this product as well as protecting the
safety of any person using or handling this device while powered, please
observe the following instructions.

pg. 28

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• The DC power supply cord or AC adaptor has been damaged

• Objects or liquids have gotten into the unit

• The unit has been exposed to rain

• The unit does not operate normally or exhibits a marked change in

performance

• The unit has been dropped or the housing damaged

 Damage Requiring Service

The unit should be serviced by qualified service personnel if:

AC-MX88/44-AUHD

pg. 29

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Safety Instructions:

To ensure reliable operation of this product and to protect the safety of any person(s)
handling this device while powered, please observe the following instructions:

1. Use the power supplies provided. If an alternate supply is required, check
voltage, polarity and that it has sufficient power to supply the device that it's
connected to.

2. Do not operate this product outside the specified temperature and humidity
range given in the above specifications.

3. Ensure there is adequate ventilation to allow this product to operate
efficiently.

4. Repair of the equipment should only be carried out by qualified professionals
as these products contain sensitive equipment that may be damaged by
mistreatment.

5. Only use this product in a dry environment. Do not allow any liquids or
harmful chemicals to come into contact with this product.

6. Due to the weight and physical size of this matrix switch, correct handling
and lifting should be observed at all times in order to minimize the risk of
injury.

After Sale Service

1. Should you experience any problems while using this product, first, refer to the
Troubleshooting section in this manual before contacting Technical Support.

2.

When calling Technical Support, the following information should be provided:

• Product name an model number

• Product serial number

• Details of the issue and any conditions under which the issue is occuring.

3. This product has a two-year standard warranty, beginning from the date of purchase as
stated on the sales invoice. Online registration of this product is required to activate the
full three-year extended warranty. For full details please refer to our terms and
conditions.

4. Product warranty is automatically void under any of the following conditions:

• The product is already outside of its warranty period.

• Damage to the product due to incorrect usage or storage.

• Damage caused by unauthorized repairs.

• Damage caused by mistreatment of the product.

5. Please direct any question or issues you may have to your local dealer before contacting
AVProConnect.

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pg. 30

AVProConnect ~ 3518 N Casco Ave. Sioux Falls, SD 57104~ 1.877.886.5112 ~ +1.605.274.6055 ~ [e-mail]

AVProConnect

3518 N Casco Avenue ~ Sioux Falls, SD 57104

1-877-886-5112 ~ 605-274-6055

[e-mail]

Thank you for choosing AVProConnect!

Please contact us with any questions. We are happy

to be of service!

AVProConnect ~ 3518 N Casco Ave. Sioux Falls, SD 57104~ 1.877.886.5112 ~ +1.605.274.6055 ~ [e-mail]