AVOCOR VTF-6500 Installation & Operation Manual

VTF-6500
Super-slim FHD LED Display
Model VTF-6500 Installation/Operation Manual
© Copyright 2016. This document contains proprietary information protected by copyright, trademark and other intellectual
property laws. All rights are reserved. No part of this manual may be reproduced by any mechanical,
electronic or other
means, in any form, without our prior written permission.
The trademarks reproduced in this document and used on the products are either owned or licensed by us, or by their
respective holders. You may not reproduce or use the trademarks without our prior written consent.
COPYRIGHT AND TRADEMARKS:
Important Safety Instructions
Before using this display, please read this user manual thoroughly to help protect against property damage and to ensure your personal safety and the safety of others.
Be sure to observe the following instructions.
For your safety, be sure to observe the warnings located in this manual.
For installation or adjustment, please follow the instructions in this manual and refer all servicing to qualified service personnel.
Safety Precautions
If smoke or a peculiar smell comes from the display, remove the power plug from the outlet immediately.
Failure to do so may result in fire or electrical shock. Contact your dealer for inspection.
If the display has been turned on but there isn’t a picture, remove the power plug from the outlet immediately.
Failure to do so may result in fire or electrical shock. Contact your dealer for inspection.
If water is spilled or objects are dropped inside the display, remove the power plug from the outlet immediately.
Failure to do so may result in fire or electrical shock. Contact your dealer for inspection.
If the display is dropped or the cabinet is damaged, remove the power plug from the outlet immediately.
Failure to do so may result in fire or electrical shock. Contact your dealer for inspection.
To turn off the power of the display, press “O” on the main power switch at side of display.
The power standby/on indicator will go off and the display cannot to be turned on/off by using the POWER button on the remote control. (To turn on/off the display by the remote control, press the main power switch again and light the power standby/on indicator.)
When turning off the display by pressing the POWER button on the remote control, the main power of the display is not turned off completely.
To disconnect power completely, remove the power plug from the outlet.
If the power cord or plug is damaged or becomes hot, turn off the main power switch of the display, make sure the power plug has cooled down and remove the power plug from the outlet.
If the display is still used in this condition, it may cause fire or electrical shock. Contact your dealer for replacement.
Installation
Don't install in a high-temperature environment.
If the display is used in high-temperature or in direct sunlight, it may cause the case or other parts to become distorted or damaged, resulting in overheating or electrical shock.
Don't install in a high-humidity environment.
This may cause overheating or electrical shock.
Don't install near any heat sources such as radiators, heat registers, stoves, or other apparatus that produce heat.
This may cause fire or electrical shock.
Don't overload outlets or cables beyond electrical capacity.
Don't use extension cords as it may cause fire or electrical shock.
Don't insert the power plug into an outlet other than 100~240V AC.
This may cause fire or electrical shock.
Don’t use a damaged power plug or worn outlet.
Don’t insert an improper power plug it may cause fire or electric shock.
Don't place the display on an unstable shelf or surface.
The display may fall, causing injury. Please install on a horizontal, stable, level surface.
Don't place objects on the display.
If the display is covered or the vents are blocked, the display could overheat and cause a fire.
If metal or liquid gets into the display, it may cause fire or electrical shock.
Do not put heavy objects on the display as they may fall, causing injury.
Please keep a 10 cm minimum distance between the display and the wall for sufficient ventilation.
Don't move the display when it is connected to the power cord and AV cables.
When moving the display, make sure to remove the power plug and cables from the outlet or source.
When unpacking or carrying the display, at least 2 people are needed. Make sure the display is
carried upright.
Transport the display upright. Avoid placing the display face up or down.
Use
Handle the display gently. Do not drop.
If you encounter a problem during installation, please contact your dealer for assistance. Don’t repair or open the display by yourself.
Failure to do so may result in fire or electrical shock. Contact your dealer for inspection.
Protect and correctly use the power cord/plug.
Don't pinch the power cord/plug between hard surfaces.
Don't step on the power cord/plug.
Before inserting the power plug into the wall outlet, connect the power cord to the display.
Don't operate the display with a damaged power cord or it may damage the display.
Using extension cords (not recommended)
If an extension cord must be used, ensure the voltage rating exceeds the max power consumption of the display. If the voltage rating is less than the display, it will cause the extension cord to overheat.
If there is thunder or lightning, don’t touch the display or the power plug.
This may cause an electric shock.
Don’t use any kind of liquid on the display.
If liquid is spilled on the display, remove the power and ask qualified service personnel to check the display.
If the liquid gets on the display’s screen, please clean it with a dry and soft cloth immediately.
Don’t use any harsh chemical on the display.
If metal or liquid gets into the display, it may cause a fire or an electrical shock.
Don’t install or remove the power plug with wet hands.
This may cause an electrical shock.
If the display will not be used for a long period of time, unplug the display.
This may cause premature wear of electrical components or fire.
Don’t press on the LCD panel.
This may cause personal injury or panel damage.
Don't push or shake the display.
This may cause damage or injury.
If the glass of the display panel is broken, liquid may escape. Please don't touch the liquid.
If liquid get into your eyes or touches your skin, wash with the clean water and seek medical
attention immediately.
Precautions with the remote control batteries
Please only use approved AAA type batteries.
Please be sure to insert batteries by matching the + and -.
Don’t recharge, heat, disassemble, short or throw batteries into a fire.
Don’t mix a new battery with a used one.
Don’t mix different types of batteries together (only use the specified type). it may cause burn and injury.
Cleaning
If dust has collected on the power plug, removed the plug from the outlet and clean off the dust.
Dust build-up may cause a fire.
Take off the power plug before cleaning.
Failure to do so may result in electrical shock or damage.
Cleaning the surface of the display
When the surface of the display becomes dirty, please wipe the surface lightly with a soft clean cloth.
If the surface requires additional cleaning, lightly moisten the cloth.
Do not to let any kind of liquid enter the display as it may cause electrical shock or damage.
Do not clean the display with alcohol, solvents or ammonia, as this could damage the display.
Warnings
Use
Do not use the display lying flat on its back.
Transport the display upright with proper packaging. Avoid placing the display face up or down. Be careful not to bump into the display.
Do not send a static (non-moving) image to the display, or it may cause image ‘burn-in’ or image retention.
“Burn in” and/or image retention is not covered under warranty.
Make sure to change the image on the display periodically. It is recommended to (1) turn off the display for at
least 6 hours after 18 hours of usage in a 24 hour period to help avoid image retention and (2) to turn the “IRFM” function to “ON” in the OSD menu (under “Advanced Settings”).
Exemptions
This product isn’t warranted for any damage caused by natural disaster (such as earthquake, thunder, etc.), fire, acts by third parties, accidents, owner’s intentional misuse and fault, or use in other improper conditions.
This product isn’t warranted for incidental damages (such as profit loss or interruption in business, modification or erasure of record data, etc.) caused by use or inability to use of this product.
This product isn’t warranted for any damage caused by inappropriate operation, or from not following the user manual.
 This product isn’t warranted for any damage caused by misuse or malfunction through simultaneous use
of this product and the connected equipment or software.
This product isn’t warranted for any damage caused by neglect of the instructions described about installation.
This product isn’t warranted for any damage caused by improper installation.
This product isn’t warranted for any damage caused by disassembly, modification or repair by non­authorised service centre or people.
Compliance Information
Avocor hereby declares that the Products’ Model Number:
VTF-6500 Conform with the provisions of:
FCC: FCC CFR Title 47 Part 15 Subpart B Class A, CISPR 22:2008
ICES-003 Issue 5: 2012 Class A (For Canada)
CE: EN 55022: 2010 + AC: 2011
EN 55024: 2010
EN 61000-3-2: 2006 + A2: 2009
EN 61000-3-3: 2008
cTUVus: UL 60950-1:2007
CB: IEC 60950-1: 2005 + A1
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
CAUTION: Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to
operate the equipment. RF exposure warning:
This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co­located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance.
DECLARATION OF CONFORMITY:
FCC PART 15:
CAN ICES-3 (A)/NMB-3(A)
The Product contains small amounts of tin, lead and / or mercury. Disposal of these materials maybe regulated due to environmental considerations.
This symbol found on your product or on its packaging, indicates that this product should not be treated as household waste when you wish to dispose of it. Instead, it should be handed over to an applicable collection point for the recycling of electric al and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences to the environment and human health, which could otherwise be caused by inappropriate disposal of this product.
The recycling of materials will help to conserve natural resources. This symbol is only valid in the European Union. If you wish to discard this product, please contact your local authorities or dealer and ask for the correct method of disposal.
INDUSTRY CANADA (ICES-003):
PRODUCT DISPOSAL:
DISPOSAL OF OLD ELECTRICAL AND ELECTRONIC EQUIPMENT (Applicable throughout the European Union and other European countries with separate collection programs)
Notes
Table of Contents
Important Safety Instructions ............................................................................................................ 3
Safety Precautions ....................................................................................................................................... 3
Installation .................................................................................................................................................... 3
Use ................................................................................................................................................................ 4
Cleaning ........................................................................................................................................................ 5
Warnings.............................................................................................................................................. 6
Use ................................................................................................................................................................ 6
Exemptions .................................................................................................................................................. 6
Compliance Information ..................................................................................................................... 7
Table of Contents ................................................................................................................................ 7
List of Figures ..................................................................................................................................... 9
1. Introduction ................................................................................................................................... 11
About This Manual ................................ ................................................................................................ ..... 11
Target Audience ....................................................................................................................................... 11
Textual and Graphic Conventions ............................................................................................................. 11
Using This Manual ..................................................................................................................................... 12
Description, Features and Benefits .......................................................................................................... 13
Key Features and Benefits ....................................................................................................................... 13
Touch Capability ....................................................................................................................................... 13
Parts List .................................................................................................................................................. 13
2. Controls and Functions ................................................................................................................ 15
Display at a Glance .................................................................................................................................... 15
Input Panel ................................................................................................................................................. 17
Remote Control Unit ................................ ................................................................................................ .. 19
3. Installation ..................................................................................................................................... 21
Remote Control .......................................................................................................................................... 21
Notes on Batteries ................................ ................................................................................................ .... 21
Notes on Remote Control Operation ......................................................................................................... 21
Quick Setup ................................ ................................................................................................ ................ 22
Installation Considerations ................................................................................................ ....................... 22
Ambient Light ........................................................................................................................................... 22
Ambient Heat ............................................................................................................................................ 22
Ventilation ................................................................................................................................................ 23
Mounting the Display ................................................................................................................................. 24
Connections to the Display ....................................................................................................................... 24
Connecting a Control System or PC ......................................................................................................... 25
Connecting Source Components to the Display ........................................................................................ 27
Turning on the Power ................................................................................................................................ 29
Changing the OSD Language .................................................................................................................... 30
Enabling the Touch Screen ....................................................................................................................... 30
Connecting the TouchScreen Controller Host Computer to the Display .................................................... 30
Software Installation ................................ ................................................................................................ . 31
4. Operation ....................................................................................................................................... 35
Using the On-Screen Menus ..................................................................................................................... 35
Video Settings .......................................................................................................................................... 37
Audio Settings .......................................................................................................................................... 42
Basic Settings ........................................................................................................................................... 43
Advanced Settings .................................................................................................................................... 45
System ..................................................................................................................................................... 47
5. Maintenance and Troubleshooting ............................................................................................ 48
Maintenance ................................................................................................................................................ 48
Troubleshooting ................................................................................................ ........................................... 48
6. External Control ............................................................................................................................ 50
Serial Communications ................................................................................................................................ 50
RS-232 Connection and Port Configuration .............................................................................................. 50
Command and Response Format ............................................................................................................. 50
Command and Response Examples ........................................................................................................ 51
Serial Command List ................................................................................................................................ 51
Using Discrete IR Codes .............................................................................................................................. 57
IR Command Protocol .............................................................................................................................. 57
IR Control Code List ................................ ................................................................................................ . 58
7. Specifications ................................................................................................................................ 60
Supported Timings ....................................................................................................................................... 62
Overall Dimensions ...................................................................................................................................... 63
Appendix I: Moving and Carrying Notice ........................................................................................ 65
Moving the Display ....................................................................................................................................... 65
Carrying the display ..................................................................................................................................... 65
Appendix II: Installation.................................................................................................................... 66
Appendix III: Wall Mount Safety Notes ............................................................................................ 67
Appendix IV: Power/PC Key Operations ......................................................................................... 69
Appendix V: Ethernet Remote Control Settings………………………………………………….........70
Configurations ............................................................................................................................................ 70
Administrator ............................................................................................................................................ 70
TCP Mode ................................................................................................................................................ 72
UDP Mode ................................................................................................................................................ 73
UART ........................................................................................................................................................ 71
SMTP ....................................................................................................................................................... 73
Reset Device ............................................................................................................................................ 73
List of Figures
FIGURE 2-1. DISPLAY REAR/SIDE/FRONT VIEW ......................................................................................... 15
FIGURE 2-3. DISPLAY REMOTE CONTROL UNIT ........................................................................................ 19
FIGURE 3-1. VENTILATION REQUIREMENTS FOR ENCLOSURE MOUNTING ........................................... 23
FIGURE 3-2. RS-232 CONTROL SYSTEM CONNECTION ............................................................................. 25
FIGURE 3-3. ETHERNET CONNECTION ....................................................................................................... 26
FIGURE 3-4. DISPLAYPORT SOURCE CONNECTION ................................................................................. 27
FIGURE 3-5. HDMI SOURCE CONNECTIONS ............................................................................................... 28
FIGURE 3-6. VGA SOURCE CONNECTIONS ................................................................................................ 29
FIGURE 3-7. TOUCH SCREEN CONTROLLER (USB) CONNECTION ........................................................... 30
FIGURE 4-1. OSD MENU STRUCTURE ......................................................................................................... 36
FIGURE 4-2. TYPICAL PLUGE PATTERN FOR ADJUSTING BRIGHTNESS ................................................. 37
FIGURE 4-3. TYPICAL GREY BAR PATTERN FOR ADJUSTING CONTRAST .......................................... 38
FIGURE 4-4. TYPICAL TEST PATTERN FOR ADJUSTINGSHARPNESS .................................................. 39
FIGURE 4-5. TYPICAL COLOUR BAR PATTERN FOR ADJUSTING COLOUR SATURATION AND HUE.... 39
FIGURE4-6. CIE 1931 CHROMATICITY DIAGRAM ................................................................................... 41
FIGURE 7-1. VTF-6500 DISPLAY DIMENSIONS ............................................................................................ 63
10
Notes
11
1.
Introduction
About This Manual
This Owner’s Manual describes how to install, set up and operate the Avocor Series LED Display. Throughout this manual, the Avocor Series LED Display is referred to as the “display”
Target Audience
The manufacturer has prepared this manual to help installers and end users get the most out of the display. The manufacturer has made every effort to ensure that this manual is accurate as of the date it was printed. However,
because of ongoing product improvements and customer feedback, it may require updating from time to time.
Textual and Graphic Conventions
Text Conventions: The following conventions are used in this manual, in order to clarify the information and instructions provided:
Remote and built-in keypad button identifiers are set in upper-case bold type; for example, “Press EXIT to return
to the previous menu.”
Computer input (commands you type) and output (responses that appear on-screen) is shown in monospace (fixed- width) type; for example: “To change the aspect ratio to Letterbox, type 07 00 02 41 53 50 03 08 <Enter>.”
All keys with functional names are initial-capped, set in bold type and enclosed in angle brackets. These keys are the following: <Enter>, <Spacebar>, <Control>, <Esc> and <Tab>. <Enter> indicates that you may press either the RETURN or ENTER key on your keyboard if it has both keys.
In addition to these conventions, underlining, boldface and / or italics are occasionally used to highlight important information, as in this example:
NOTE
A carriage return must be used after each command or string.
12
Graphic Conventions: These symbols appear in numerous places throughout the manual, to emphasise points that you must keep in mind to avoid problems with your equipment or injury:
TIP
TIPS highlight time saving short cuts and helpful guidelines for using certain features.
NOTE
NOTES emphasise text with unusual importance or special significance. They also provide supplemental information.
CAUTION
CAUTIONS alert users that a given action or omitted action can degrade performance or cause a malfunction.
WARNING
WARNINGS appear when a given action or omitted action can result in damage to the equipment, or possible non-fatal injury to the user.
DANGER
!
DANGER appears when a given action can cause severe injury or death.
Using This Manual
Use the following table to locate the specific information you need in this manual.
If you need...
... Turn to
General information about the Avocor Series LED
13
Installation instructions
21
First-time configuration instructions
30
Advanced configuration instructions
45
Troubleshooting
48
Product specifications
60
13
Description, Features and Benefits
The Avocor Series LED Display represents the cutting edge of direct-view LCD technology. They combine ultra-high resolution and unparalleled image quality with configurable I/O in a large-format display for a
wide range of digital signage and control-room applications.
Key Features and Benefits
The display offers these key features and benefits:
Full-HD Native Resolution: 1920 x 1080 (16:9 Native Aspect Ratio)
High-resolution, high-speed InGlass™ touch sensing for up to 10 simultaneous touches
DisplayPort 1.2, HDMI with High-bandwidth Digital Content Protection (HDCP), VGA, RS232, Touch USB, and LAN connections
Edge LED Backlight with active ambient light sensor to adjust backlight automatically
Ultra-wide 176-degree Viewing Angle
Touch Capability:
Precise, highly-responsive touch technology
High touch sensitivity – no pressure required
Any touch: finger, gloved hand or pointer
Calibrated easily by software tools as attached
Windows 7/8/10 compliant
One USB cable for easy Plug-and-Play operation
Parts List
Your display is shipped with the following items. If any items are missing or damaged, please contact your dealer or Customer Service.
Avocor FHD LED Display
Remote Control Unit and Batteries
AC Power Cord
Touch Stylus
USB Key – Multi-Touch Drivers & User Manual
USB Cable - 3 Metres
HDMI Cable - 3 Metres
VGA Cable - 3 Metres
14
Notes
15
2. Controls and Functions
Display at a Glance
Figure 2-1 shows the key display components, and the paragraphs that follow describe them.
Figure 2-1. Display Rear/Side/Front View
1.
MAIN POWER SWITCH
Connects or disconnects the display panel from the AC power source.
2.
HANDLE
Always use the upper handles and lower handlebars when carrying the display. DO NOT touch / hold the screen face or the lower front panel.
3.
Status LED
Solid orange: display in standby mode Blinking orange: display on, no input detected Off: main power switch off Solid green: display on, input detected
SOUR M
E
NU/
16
4.
KEYPAD
You can use the keypad instead of the remote control unit to operate the on-screen display (OSD) controls. The keypad operates as follows:
POWER Press the button to turn on/off the display screen. (Refer to Appendix V for detailed operations)
SOURCE Press the button to select a media source. When using WIN 10 PC, pressing this button will return to the previous
source selected.
WIN 10 PC Press the button to turn on the WIN 10 PC that's built in the display. (Refer to Appendix V for detailed operations)
VOLUME DOWN / UP Press these two buttons to lower or increase the volume.
FREEZE Press the button to freeze the screen. Press again to release it.
BLANK
Press the button to blank the screen.
17
Input Panel
Figure 2-2 shows the display input panel located at both sides and lower front of the display.
Figure 2-2. Display Input Panel Side/Front View
18
No.
Connector
1
WIN PC Ethernet
An RJ-45 connector for interfacing with the built-in Windows PC via a Cat 5 cable.
2
WIN PC USB
Two standard USB connectors of the Windows mini PC for connecting external multimedia player devices.
3
Hub In (Touch USB)
Two standard, Type-B USB port for connecting media sources to the display. Note: The USB cable used for the front Hub In connector can be up to 3 metres in length, while the
one used for the rear Hub In connector can be up to 5 metres in length.
4
RS232C In
A female, 9-pin D-sub connector for interfacing with a PC or home theatre automation/control system.
5
LAN Port
An RJ-45 connector for interfacing with a PC or home theater automation/control system via a Cat 5 cable.
6
DisplayPort
DisplayPort 1.1a and DisplayPort-HDCP 1.1 compliant, SD/HD input for connecting SDTV, EDTV or HDTV component video sources.
7
HDMI
HDCP-compliant digital video input for connecting HDMI sources.
8
VGA In (15-pin D-Sub)
Connects components that have RGB or component output jacks, such as a personal computer or external DTV decoder (a break-out c able is needed for BNC-type connection).
9
PC Audio In
Connects the audio output from a personal computer here.
10
IR Extender
Connects an IR Extender cable from this input.
11
Audio Out
Connects external, powered speakers or an external audio receiver/amplifier.
12
HUB USB
Two standard USB connectors for connecting external media, keyboard, or mouse.
19
Remote Control Unit
Figure 2-3 shows the display remote control, and Table 2-1 describes its functionality.
Figure 2-3. Display Remote Control Unit
20
Table 2-1. Remote Control Button Descriptions
Label
Description
Turns the monitor on and off.
Selects a media source.
Select the WIN 10 PC source.
Blanks the screen. Press any key to restore.
Freezes the screen. Press again to restore.
Turns off the sound.
Increases or decreases the volume by pressing the + and - keys.
Selects standard settings.
Opens the monitor’s on-screen menu system.
When the menu system is already open, pressing this butt on will
select the previous submenu.
Navigates through submenus and settings.
ENTER Selects highlighted menu choices
EXIT Closes the menu system
AUTO Auto adjustment of VGA source
SCALING
Selects each aspect ratio, in sequence: Full Screen,
Native, Letter Box and Pillar Box
21
3.
Installation
NOTE
Installation must be performed by a qualified custom video installation specialist.
Remote Control
To install batteries in the remote control:
1.
Press down the tab on the cover and pull the cover up.
2.
Insert the included batteries. Ensure that the polarities correctly match the and markings inside the battery component.
3.
Insert the lower tab of the cover into the opening, and press down the cover until it clicks in place.
Notes on Batteries
Make sure that the battery polarities are correct when installing the batteries.
Do not mix an old battery with a new one or different types of batteries.
If you will not use the remote control for a long time, remove the batteries to avoid damage from battery leakage.
Do not expose batteries to excessive heat such as from sunshine, fire or the like.
Notes on Remote Control Operation
Make sure that there is nothing obstructing the infrared beam between the remote control and the IR receiver on the display.
If the effective range of the remote control de creases, or it stops working, replace the batteries with new ones.
The remote control may fail to operate if the infrared remote sensor is exposed to bright sunlight or fluorescent lighting.
Ambient conditions may possibly impede the operation of the remote control. If this happens, point the remote control at the display, and repeat the operation.
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