The trademarks reproduced in this document and used on the products are either owned or licensed by us, or
by their respective holders. You may not reproduce or use the trademarks without our prior written consent.
Revision Date:1/17/2020
Page 3
3
Important Safety Instructions
Before using this display, please read this user manual thoroughly to help protect against property
damage and to ensure your personal safety and the safety of others.
Be sure to observe the following instructions.
For your safety, be sure to observe the warnings located in this manual.
For installation or adjustment, please follow the instructions in this manual and refer all servicing to
qualified service personnel.
Safety Precautions
If smoke or a peculiar smell comes from the display, remove the power plug from the outlet immediately.
Failure to do so may result in fire or electrical shock. Contact your dealer for inspection.
If the display has been turned on but there isn’t a picture, remove the power plug from the outlet
immediately.
Failure to do so may result in fire or electrical shock. Contact your dealer for inspection.
If water is spilled or objects are dropped inside the display, remove the power plug from the outlet
immediately.
Failure to do so may result in fire or electrical shock. Contact your dealer for inspection.
If the display is dropped or the cabinet is damaged, remove the power plug from the outlet immediately.
Failure to do so may result in fire or electrical shock. Contact your dealer for inspection.
To turn off the power of the display, press “O” on the main power switch at side of display.
The power standby/on indicator will go off and the display cannot to be turned on/off by using the
POWER button on the remote control. (To turn on/off the display by the remote control, press the main
power switch again and light the power standby/on indicator.)
◆
When turning off the display by pressing the POWER button on the remote control, the main
power of the display is not turned off completely.
◆
To disconnect power completely, remove the power plug from the outlet.
If the power cord or plug is damaged or becomes hot, turn off the main power switch of the display,
make sure the power plug has cooled down and remove the power plug from the outlet.
If the display is still used in this condition, it may cause fire or electrical shock. Contact your dealer for
replacement.
Revision Date:1/17/2020
Page 4
4
Installation
Don't install in a high-temperature environment.
If the display is used in high-temperature or in direct sunlight, it may cause the case or other parts to
become distorted or damaged, resulting in overheating or electrical shock.
Don't install in a high-humidity environment.
This may cause overheating or electrical shock.
Don't install near any heat sources such as radiators, heat registers, stoves, or other apparatus that
produce heat.
This may cause fire or electrical shock.
Don't overload outlets or cables beyond electrical capacity.
Don't use extension cords as it may cause fire or electrical shock.
Don't insert the power plug into an outlet other than 100~240V AC.
This may cause fire or electrical shock.
◆
Don’t use a damaged power plug or worn outlet.
◆
Don’t insert an improper power plug it may cause fire or electric shock.
Don't place the display on an unstable shelf or surface.
The display may fall, causing injury. Please install on a horizontal, stable, level surface.
Don't place objects on the display.
◆
If the display is covered or the vents are blocked, the display could overheat and cause a fire.
◆
If metal or liquid gets into the display, it may cause fire or electrical shock.
◆
Do not put heavy objects on the display as they may fall, causing injury.
◆
Please keep a 10 cm minimum distance between the display and the wall for sufficient
ventilation.
Don't move the display when it is connected to the power cord and AV cables.
◆
When moving the display, make sure to remove the power plug and cables from the outlet or
source.
◆
When unpacking or carrying the display, at least 2 people are needed. Make sure the display
is carried upright.
◆
Transport the display upright. Avoid placing the display face up or down.
◆
Handle the display gently. Do not drop.
Revision Date:1/17/2020
Page 5
5
Use
If you encounter a problem during installation, please contact your dealer for assistance. Don’t repair or
open the display by yourself.
Failure to do so may result in fire or electrical shock. Contact your dealer for inspection.
Protect and correctly use the power cord/plug.
◆
Don't pinch the power cord/plug between hard surfaces.
◆
Don't step on the power cord/plug.
◆
Before inserting the power plug into the wall outlet, connect the power cord to the display.
◆
Don't operate the display with a damaged power cord or it may damage the display.
Using extension cords (not recommended)
If an extension cord must be used, ensure the voltage rating exceeds the max power consumption of the
display. If the voltage rating is less than the display, it will cause the extension cord to overheat.
If there is thunder or lightning, don’t touch the display or the power plug.
This may cause an electric shock.
Don’t use any kind of liquid on the display.
◆
If liquid is spilled on the display, remove the power and ask qualified service personnel to check
the display.
◆
If the liquid gets on the display’s screen, please clean it with a dry and soft cloth immediately.
◆
Don’t use any harsh chemical on the display.
◆
If metal or liquid gets into the display, it may cause a fire or an electrical shock.
Don’t install or remove the power plug with wet hands.
This may cause an electrical shock.
If the display will not be used for a long period of time, unplug the display.
This may cause premature wear of electrical components or fire.
Don’t press on the LCD panel.
This may cause personal injury or panel damage.
Don't push or shake the display.
This may cause damage or injury.
◆
If the glass of the display panel is broken, liquid may escape. Please don't touch the liquid.
◆
If liquid get into your eyes or touches your skin, wash with the clean water and seek medical
attention immediately.
◆
Precautions with the remote control batteries
◆
Please only use approved AAA type batteries.
◆
Please be sure to insert batteries by matching the + and -.
Revision Date:1/17/2020
Page 6
6
◆
◆
◆
Cleaning
If dust has collec ted on the power plug, remove the plug from the outlet and clean off the dust.
Dust build-up may cause a fire.
Take off the power plug before cleaning.
Failure to do so may result in electrical shock or damage.
Cleaning the surface of the display
◆
◆
Don’t recharge, heat, disassemble, short or throw batteries into a fire.
Don’t mix a new battery with a used one.
Don’t mix different types of batteries together (only use the specified type). it may cause burn
and injury.
When the surface of the display becomes dirty, please wipe the surface lightly with a soft
clean cloth.
If the surface requires additional cleaning, lightly moisten the cloth.
◆
Do not to let any kind of liquid enter the display as it may cause electrical shock or damage.
◆
Do not clean the display with alcohol, solvents or ammonia, as this could damage the display.
Revision Date:1/17/2020
Page 7
7
Warnings
Use
Do not use the display lying flat on its back.
Transport the display upright with proper packaging. Avoid placing the display face up or down. Be
careful not to bump into the display.
Do not send a static (non-moving) image to the display, or it may cause image ‘burn -in’ or image
retention.
“Burn in” and/or image retention is not covered under warranty.
Make sure to change the image on the display periodically. It is recommended to (1) turn off the display
for at least 6 hours after 18 hours of usage in a 24 hour period to help avoid image retention and (2) to
turn the “IRFM” function to “ON” in the OSD menu (under “Advanced Settings”).
Exemptions
This product isn’t warranted for any damage caused by natural disaster (such as earthquake, thunder,
etc.), fire, acts by third parties, accidents, owner’s intentional misuse and fault, or use in other improper
conditions.
This product isn’t warranted for incidental damages (such as profit loss or interruption in business,
modification or erasure of record data, etc.) caused by use or inability to use of this product.
This product isn’t warranted for any damage caused by inappropriate operation, or from not following
the user manual.
This product isn’t warranted for any damage caused by misuse or malfunction through simultaneous use
of this product and the connected equipment or software.
This product isn’t warranted for any damage caused by neglect of the instructions described about
installation.
This product isn’t warranted for any damage caused by improper installation.
This product isn’t warranted for any damage caused by disassembly, modification or repair by nonauthorised service centre or people.
Revision Date:1/17/2020
Page 8
8
DECLARATION OF CO NF ORMITY:
FCC PART 15:
Compliance Information
Avocor hereby declares that the Product's Model Numbers:
AVF-7550
Conform with the provisions of:
FCC:
FCC CFR Title 47 Part 15 Subpart B Class A, CISPR 22
ANSI C63.4
ICES-003
CE:
EN 55032
EN 55024
EN 61000-3-2
EN 61000-3-3
cTUVus:
UL 60950-1
CAN/CSA-C22.2 No. 60950-1
CB:
IEC 60950-1
CEC:
California Code of Regulations, Title 20:Division 2, Chapter 4, Article 4, Sections 1601-1609
BIS:
IS 13252 (Part 1)
PSB:
IEC60950-1
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
CAUTION
Any changes or modifications not expressly approved by the grantee of this device could void the user's
authority to operate the equipment.
Revision Date:1/17/2020
Page 9
9
DISPOSAL OF OLD ELECTRICAL AND ELECTRONIC EQUIPMENT (Applicable throughout the European Union and
other European countries with separate collection programs)
PRODUCT DISPOSAL:
INDUSTRY CANADA (ICES-003):
CAN ICES-3 (A)/NMB-3(A)
The Product contains small amounts of tin, lead and / or mercury. Disposal of these materials maybe regulated
due to environmental considerations.
This symbol found on your product or on its packaging, indicates that this product should not be
treated as household waste when you wish to dispose of it. Instead, it should be handed over to
an applicable collection point for the recycling of electric al and electronic equipment. By
ensuring this product is disposed of correctly, you will help prevent potential negative
consequences to the environment and human health, which could otherwise be caused by
inappropriate disposal of this product.
The recycling of materials will help to conserve natural resources. This symbol is only valid in the European
Union. If you wish to discard this product, please contact your local authorities or dealer and ask for the
correct method of disposal.
Use ................................................................................................................................................................ 5
Use ................................................................................................................................................................ 7
List of Figures ..................................................................................................................................... 13
Textual and Graphic Conventions ......................................................................................................... 15
Using This Manual
Description, Features and Benefits
Key Features and Benefits .......................................................................................................................... 17
2. Controls and Functions ................................................................................................................. 18
Display at a Glance .................................................................................................................................. 18
Remote Control Unit ................................................................................................................................... 22
Notes on Batteries ....................................................................................................................................... 24
Notes on Remote Control Operation ......................................................................................................... 24
Mounting the Display ................................................................................................................................. 26
Connections to the Display ........................................................................................................................ 27
Connecting a Control System or PC ........................................................................................................ 27
Connecting Source Components to the Display ...................................................................................... 28
Turning on the Power .................................................................................................................................. 30
Changing the OSD Language ................................................................................................................... 30
Enabling the Touch Screen ....................................................................................................................... 30
Using the On-Screen Menus ...................................................................................................................... 35
Input Menu ................................................................................................................................................... 37
Audio Menu ................................................................................................................................................. 41
Information ................................................................................................................................................... 46
5. Maintenance and Troubleshooting ........................................................................................... 47
6. External Control ............................................................................................................................ 50
Serial Communications ............................................................................................................................ 50
RS232 Connecti on and Port Configuration ............................................................................................ 50
Command and Response Format ........................................................................................................... 50
Command and Response Examples ....................................................................................................... 51
Serial Command List .................................................................................................................................... 51
Using Discrete IR Codes
IR Command Protocol ............................................................................................................................... 57
IR Control Code List ..................................................................................................................................... 57
Appendix I: Moving and Carrying Notice ...................................................................................... 64
Moving the Display .................................................................................................................................... 64
Carrying the Display .................................................................................................................................. 64
Appendix II: Installing a Wall Mount ............................................................................................... 65
Appendix III: Installing an OPS Module .......................................................................................... 66
Appendix IV: Wall Mount Safety Notes ........................................................................................... 67
Appendix V: Ethernet Remote Control Settings ............................................................................. 69
This Owner’s Manual describes how to install, set up and operate the Avocor Series LED Display.
Throughout this manual, the Avocor Series LED Display is referred to as the “display”.
Target Audience
The manufacturer has prepared this manual to help installers and end users get the most out of the display.
The manufacturer has made every effort to ensure that this manual is accurate as of the date it was printed.
However, because of ongoing product improvements and customer feedback, it may require updating from
time to time.
Textual and Graphic Conventions
Text Conventions: The following conventions are used in this manual, in order to clarify the information and
instructions provided:
Remote and built-in keypad button identifiers are set in upper-case bold type; for example, “Press EXIT to
return to the previous menu.”
Computer input (commands you type) and output (responses that appear on-screen) is shown in
monospace (fixed-width) type; for example: “To change the aspect ratio to Letterbox, type 07 00 02 41
53 50 03 08 <OK>.”
All keys with functional names are initial-capped, set in bold type and enclosed in angle brackets. These
keys are the following: <OK>, <Spacebar>, <Control>, <Esc> and <Tab>. <OK> indicates that you may
press either the EXIT or OK key on your keyboard if it has both keys.
In addition to these conventions, underlining, bold face and / or italics are occasionally used to highlight
important information, as in this example:
NOTE A carriage return must be used after each command or string.
Revision Date:1/17/2020
Page 16
16
TIP
TIPS highlight time saving short cuts and helpful guidelines for using certain features.
NOTE
NOTES emphasize text with unusual importance or special significance. They also provide
supplemental information.
CAUTION
CAUTIONS alert users that a given action or omitted action can degrade performance or
cause a malfunction.
WARNING
WARNINGS appear when a given action or omitted action can result in damage to the
equipment, or possible non-fatal injury to the user.
DANGER!
DANGER appears when a given action can cause severe injury or death.
If you need...
... Turn to page:
General information about the Avocor Series LED Display
17
Installation instructions
24
First-time configuration instructions
30
Advanced configuration instructions
43
Troubleshooting tips
47
Product specifications
58
Graphic Conventions:
These symbols appear in numerous places throughout the manual, to emphasise points that
you must keep in mind to avoid problems with your equipment or injury:
Using This Manual
Use the following table to locate the specific information you need in this manual.
Revision Date:1/17/2020
Page 17
17
Description, Features and Benefits
The Avocor AVF-7550 Displays are ultra-high definition touch displays that support a full 4K @60Hz resolution
and can display 8 bits, 1.07 billion colours.
They combine ultra-high resolution and unparalleled image quality with configurable I/O in a large-format
display for a wide range of digital signage and control-room applications.
Key Features and Benefits
The display offers these key features and benefits:
Up to 4K @60 Hz resolution
High-speed InGlass™ touch sensing for up to 20 points and 4 passive pens (for Windows system)
Diverse video connectivities including (5) HDMI 2.0 inputs and DisplayPort 1.2 input with HDCP, and VGA
Multiple control connectors including RS-232, USB 2.0/3.0, Touch USB, and LAN connections
OPS (Open Pluggable Specification) slot
MIC Array
Full-range internal speakers modules
Compliance with windows 7/8/10, and Mac OS
Flexible ON/OFF scheduler
Long lifetime with high reliability
Touch Capability
Precise, highly responsive touch technology
High touch sensitivity – no pressure required
Any touch: finger, gloved hand or pointer
Calibrated easily by provided software tools
Compliant with Windows 7/8/10 and Mac OS
Supports 4 passive pens in Windows system
One USB cable for easy Plug-and-Play operation
Parts List
Your display is shipped with the following items. If any items are missing or damaged, please contact your
dealer or Customer Service.
Avocor UHD LED Display
Remote Control Unit and Batteries
AC Power Cord (US, UK, and Europe)
2 Touch Styluses
5 cable clips
USB Key – User Manual
USB Cable - 3 Metres
HDMI Cable - 3 Metres
QSG
Revision Date:1/17/2020
Page 18
18
SOUR
CE
MENU/
EXIT
2. Controls and Functions
Display at a Glance
Figure 2-1 shows the key display components, and the paragraphs that follow describe them.
Figure 2-1. Display Front/ Side /Rear View
1.MAIN POWER SWITCH
Connects or disconnects the display panel from the AC power source.
2. HANDLE
Always use the handles and lower handle bars when carrying the display.
DO NOT touch/hold the screen face or the lower front panel.
3. Status LED
Solid green: display on, input detected
Blinking orange: display on, no input detected
Solid orange: display in power saving mode
Off: main power switched off
Revision Date:1/17/2020
Page 19
19
4. KEYPAD
You can use the keypad instead of the remote control unit to operate the on-screen display (OSD)
controls. The keypad operates as follows:
LED light of inductive keys
Blue: light on for 5 seconds when the keys are pressed
Power key breathing light: display go to sleep at digital mode (Digital, RS232, Ethernet)
POWER Press the button to turn on/off the monitor screen.
Home Press the button to select the home source.
Home source is selectable on the OSD menu. For more information about selecting a home source input,
refer to Display Settings – Home Source.
SOURCE
Press the button to select a media source.
Press and hold the button to go through the input sources.
WPS Press the button to select WPS input.
VOLUME DOWN / UP Press these two buttons to lower or increase the volume.
Press and hold the button to continuously lower or increase the volume.
Revision Date:1/17/2020
Page 20
20
Input Panel
Figure 2-2 shows the display input panel.
Figure 2-2. Display Input Panel View
Revision Date:1/17/2020
Page 21
21
No.
Connector
1
OPS USB 3.0
A standard USB connector of the OPS slot for connecting external multimedia player devices.
2
WPS
WPS(HDMI) input for connecting Wireless Presentation sources to the display.
3, 6, 22
Touch USB
Standard, Type-B USB 2.0 ports for connecting touch sources to the display.
4, 7
HUB USB 3.0
Standard USB 3.0 type A connectors for connecting external media, keyboard, keyboard or mouse.
5, 16, 17, 23
HDMI 1, 2, 3, 4
HDCP-compliant HDMI 2.0 digital video input for connecting HDMI sources.
8
LAN
An RJ-45 connector for interfacing with a PC or home theater automation/control system via a Cat
5 cable.
9
RS232C
A female, 9-pin D-sub connector for interfacing with a PC or home theatre automation/control
system.
10
SPDIF
Connects external and powered digital speakers or audio receiver/amplifier.
11
Audio Out
Connects external, powered speakers or an external audio receiver/amplifier.
12
IR
Connects an IR Extender cable from this input.
13
Audio In
Connects the audio output from a personal computer here.
14
VGA
Connects components that have RGB or component output jacks, such as a personal computer or
external DTV decoder (a break-out c able is needed for BNC-type connection).
15
HDMI Out
HDCP-compliant HDMI output that will support inputs HDMI 1, HDMI 3, DisplayPort, & WPS.
18
DisplayPort
DisplayPort 1.2 and DisplayPort-HDCP 1.1 compliant, SD/HD input for connecting SDTV, EDTV or HDTV
component video sources.
19
Service Port
A standard USB Type A connector for connecting the USB stick that comes with the package to
upgrade firmware.
20
Touch USB HUB 3.0 in
Type-B USB 3.0 port for connecting touch and media sources to the display for ports 14, 16, 17 & 18.
21
OPS (Open Pluggable Specification) Slot
An optional OPS slot for connecting an internal PC to display 4K content.
24
OPS USB
A standard USB 2.0 connector of the OPS slot for connecting external multimedia player devices.
25
HUB USB
Standard USB 2.0 type A connectors for connecting external media, keyboard, keyboard or mouse.
Revision Date:1/17/2020
Page 22
22
Remote Control Unit
Figure 2-3 shows the display remote control, and Table 2-1 describes its functionality.
Figure 2-3. Display Remote Control Unit
Revision Date:1/17/2020
Page 23
23
Button
Description
Power
Turns the display screen on and off
Home/OPS
Selects the home source
Home source is selectable on the OSD menu. For more
information, refer to Display Settings – Home Source.
Source
Selects a media source
Navigation arrows
Navigates through submenus and settings
OK
Confirms the selection
Exit
Exits the OSD menu
Volume down
Turns down the volume
Volume up
Turns up the volume
Menu
Opens the OSD menu
Hot keys for lock and unlock the remote control and built-in keypad
•
Lock:
To lock the remote control and built-in keypad, press , , , ,
and on the remote control. (This will not lock RS232 and Power On control.)
•
Unlock:
To unlock the remote control and built-in keypad, press , , , ,
and on the remote control.
Table 2-1. Remote Control Button Descriptions
Revision Date:1/17/2020
Page 24
24
3. Installation
NOTE Installation must be performed by a qualified custom video installation specialist.
Remote Control
To install batteries in the remote control:
1. Press down the tab on the cover and pull the cover up.
2. Insert the included batteries. Ensure that the polarities correctly match the and markings inside
the battery component.
3. Insert the lower tab of the cover into the opening, and press down the cover until it clicks in place.
Notes on Batteries
Make sure that the battery polarities are correct when installing the batteries.
Do not mix an old battery with a new one or different types of batteries.
If you will not use the remote control for a long time, remove the batteries to avoid damage from battery
leakage.
Do not expose batteries to excessive heat such as from sunshine, fire or the like.
Notes on Remote Control Operation
Make sure that there is nothing obstructing the infrared beam between the remote control and the IR
receiver on the display.
If the effective range of the remote control decreases, or it stops working, replace the batteries with new
ones.
The remote control may fail to operate if the infrared remote sensor is exposed to bright sunlight or
fluorescent lighting.
Ambient conditions may possibly impede the operation of the remote control. If this happens, point the
remote control at the display, and repeat the operation.
Revision Date:1/17/2020
Page 25
25
Step
Procedure
For Details
Refer to page...
1
Mount the display(s) on a wall (optional)
26
2
Connect other external equipment to the display (optional):
Automation/control system (RS232, Ethernet)
27
3
Connect signal sources to the display
28
4
Apply power to the display
30
5
Change the OSD language (optional)
30
6
Perform touch screen-specific installation and configuration tasks (Avocor):
Connect touch screen controller host computer to the display
30
7
Display calibration - adjust the following for each input:
Aspect ratio
Brightness
Contrast
Color temperature and white balance
Color level
Tint
Input position
37
Quick Setup
Table 3-1 gives a quick overview of the display installation process. The sections following this one provide
detailed instructions.
Table 3-1. Installation Overview
Installation Considerations
Proper installation of your display will ensure a satisfying viewing experience. Whether a display is installed
temporarily or permanently, the following should be taken into account to ensure the best performance of
the display.
Ambient Light
In general, minimise or eliminate light sources directed at the screen. Contrast ratio in your images will be
noticeably reduced if light directly strikes the screen, such as when a shaft of light from a window or floodlight
falls on the image. Images may then appear washed out and less vibrant. Direct sunlight may affect touch
operation.
Ambient Heat
Keep the ambient temperature constant and below 40°C (104°F). Keep the display away from heating and/or
air conditioning vents.
Revision Date:1/17/2020
Page 26
26
NOTE
To safely mount the display on a wall:
• Use only the approved wall-mount kit designed for the display.
• Make sure the tilt degree of the wall does not exceed 2 degrees.
For more information of wall mount installation, refer to Appendix II: Installing a Wall
Mount on page 65.
Ventilation
If you are mounting the display in an enclosure, leave sufficient space on all sides between it and surrounding
objects, as shown in Figure 3-1. This allows heat to disperse, maintaining the proper operating temperature.
Figure 3-1. Ventilation Requirements for Enclosure Mounting
Mounting the Display
You can mount the display on a wall.
If you do decide to wall-mount the display, ensure that the wall-mount bracket is installed according to the
instructions included with it. The wall must be capable of supporting a redundant weight factor three (3) times
the weight of the display, or be reinforced.
We recommend that this be done by a custom installation specialist.
Revision Date:1/17/2020
Page 27
27
NOTE
The RS-232 connection may vary with different control system. If there is any problem regarding
the connection, please contact our customer service for further assistance.
to Automation/
Control System
or PC
2 Receive Data
(to ctrl. system)
3 Transmit Data
(from ctrl. system)
5 Ground
1
2
345
7
89
6
Connections to the Display
Proceed as follows to connect the display to your video sources, external controller(s) – if present – and AC
power.
When connecting your equipment:
Turn off all equipment before making any connections.
Use the correct signal cables for each source.
For best performance and to minimise cable clutter, use high-quality cables that are only as long as
necessary to connect two devices. (Don't use a 7m cable when a 1.8m cable will suffice.)
Ensure that the cables are securely connected. Tighten the thumbscrews on connectors that have them.
Connecting a Control System or PC
RS-232 Connection
Use a straight-through RS-232 cable with a 9-pin male connector to connect a PC or control/ automation
system (if present) to the RS-232 port on the display; see Figure 3-2.
For more information about using this connection, refer to External Control on page 50.
Figure 3-2. RS-232 Control System Connection
Revision Date:1/17/2020
Page 28
28
Ethernet Connection
Use a standard Ethernet cable with an RJ-45 male connector to connect a PC or control/automation system
(if present) to the Ethernet port on the display.
For more information about using this connection, refer to External Control on page 50.
Figure 3-3. Ethernet Connection
Connecting Source Components to the Display
Connect your video sources to the display as shown and described in the sections that follow.
DisplayPort Source Connection: See Figure 3-4.
Figure 3-4. DisplayPort Source Connection
Revision Date:1/17/2020
Page 29
29
NOTE
This display supports the VESA Display Data Channel (DDC) standard. This
standard provides “Plug and Play” capability; the display and a VESA DDCcompatible computer communicate their setting requirements, allowing for quick
and easy setup.
For Plug and Play to work correctly, you must turn on the display before you turn
on the connected computer.
HDMI Source Connections: See Figure 3-5.
Figure 3-5. HDMI Source Connections
VGA Source Connection:
Connect a personal computer or other RGB source to the VGA input as shown in Figure 3-6.
NOTE
Refer to Supported Timings on page 59 for a list of compatible input signals.
Revision Date:1/17/2020
Figure 3-6. VGA Source Connections
Page 30
30
NOTE
If the touch screen is not working, please turn off your computer or the display and enabling
the touch screen again following the steps above.
Turning on the Power
1. Turn on your source components.
2. Plug the female end of the supplied power cord into the AC receptacle on the side of the display (AC
100V ~ 240V). See Figure 2-2.
3. Connect the other end to your AC power source.
4. Turn on the main power switch at the side of the display (see Figure 2-1). The power indicator lights
orange to indicate that the display is in “standby” mode.
5. Press the power button ( ) on the remote control to turn on the display or press the power button
( ) on the keypad.
6.
After a brief warm-up period, the display will display an image.
NOTE If there's no input signal for a period of time, the display will
automatically go into power saving (sleep) mode.
Changing the OSD Language
The display OSD language is initially set to English, but can also display the menus in different languages.
To change the OSD language:
1. Press MENU.
2. Select Basic Settings from the Main Menu.
3. Select OSD Language from the Basic Settings Menu.
4. Press or to select the desired language and press OK. The change takes effect immediately.
Enabling the Touch Screen
Before setting up your display to support touch screen capability, ensure that:
•
Your computer is turned on and connected to the displasy using the provided USB cable. See Figure 3-7.
•
The video output from the computer is connected to a video input on the display. See Figure 3-4, Figure 3-5
or Figure 3-6.
•
The display is turned on.
Use the provided USB cable to connect the computer to the USB input on the display as shown in Figure 3-7.
This driver is not needed for any touch functionality, but is needed in order to perform firmware upgrade.
Automatic Driver Installation
If the automatic driver installation starts, please allow it to run until completion in order to not disrupt the
automatic process. Note that the icon may be hidden in the notification area, and that the procedure may
take several minutes.
Clicking on the pop-up ballon at this point would show
Fully expanded, the view in the Device Manager should look like this (View --> Devices by connection):
If the automatic installation fails to find the driver, or if automatic driver installation is disabled, or if there is no
Internet connection, this is what you will typically see when connecting a FlagFrog touch device.
Revision Date:1/17/2020
Page 32
32
Clicking on the pop-up ballo would show
In the Device Manager, the view would be (again, use View --> Devices by connection):
In this case, please proceed with Manual Driver Insatllation.
Manual Driver Installation
If the automatic driver installation failed for any of the reasons listed above, or if you would like to install the
driver without having a FlatFrog touch device connected to the computer, the driver can be installed
manually.
The driver provided with this upgrade package was downloaded from http://catalog.update.microsoft.com
(requires Internet Explorer) and is called “Microsoft – Other hardware – WinUsb Device” (version 1.1.0.0 from
2012-08-30).
Manual Driver Installation - Device Connected
1. Extract the firmware upgrade .zip file (right-click --> Extract all...) to the Desktop.
2. Open the Device Manager and locate the "HID/DFU"device with the yellow exclamation mark.
3. Right-click and select "Update Driver Software..."
Revision Date:1/17/2020
Page 33
33
4. Select "Browse my computer for driver software" and select the extracted folder from step 1 and follow
the instructions.
5. If step 4 was unsuccessful, then Windows failed to automatically associate the driver with the device.
6. Choose "Let me pick from a list if device drivers on my computer" in step 4, scroll all the way down to
"Universal Serial Bus devices" and click Next.
Revision Date:1/17/2020
Page 34
34
7. Select the WinUsb device driver, and click Next. (If the WinUsb device driver is not in the list, please follow
the steps under "Manual Driver Installation - Device Not Connected" first).
Manual Driver Installation - Device Not Connected
1. Extract the firmware upgrade .zip file (right-click --> Extract all...) to the Desktop.
2. Navigate to the "support" folder.
3. Right-click on the install_driver.bat file and select "Run as administrator" and follow the instructions.
To display the on-screen menus, press MENU on the remote control (Figure 2-3) or built-in keypad (Figure 2-1).
To select a sub-menu, use the and buttons to highlight it. Then, press to enter that sub-menu.
To select a menu item, use the and buttons to highlight it. Then, press or to adjust that setting and
press OK.
The OSD menus are arranged hierarchically, as shown in Figure 4-1. The default values appear in bold type.
Depending on the selected input source and signal characteristics, some menu options may not be available.
Revision Date:1/17/2020
Page 36
36
Main Menu
SubMenu
Value
Basic Settings
Horizontal Pos.
0 ~ 100 (50)
Vertical Pos.
0 ~ 100 (50)
OSD Transparency
0 ~ 4 (0)
OSD Timeout
5 ~ 60 seconds (30)
OSD Language
English, French, Spanish, German, Dutch, Swedish,
Portuguese, Danish, Italian
Splash Screen
On; Off
Power LED
On; Off
RTC & Schedule
User Mode; Workday Mode; Everyday Mode
Adv. Settings
Smart Light Control
Off; DCR; By Time
IRFM
On; Off
Noise Reduction
Off; Low; Medium; High
Wake Up from Sleep
VGA Only; Digital, RS232, Ethernet,VGA; Never Sleep
Adjust the sound. Press or to select the desired level, and then press OK.
Range: 0~100; Default: 50
Bass
Adjust the sound in low tones (bass). Press or to select the desired level,
and then press OK.
Range: -10~10; Default: 0
Treble
Adjust the sound in high tones (treble). Press or to select the desired level,
and then press OK.
Range: -10~10; Default: 0
Balance
Adjust the balance of the left and right speakers. Press or to select the
desired level, and then press OK.
Range: -10~10; Default: 0
Speaker
Turn the internal speaker on or off
Default: On
Audio Source
Select the audio source for the Main input
Options: USB; Video Source; Aux Input
Default: USB
Audio Menu
This menu is used for adjusting volume settings.
Revision Date:1/17/2020
Page 42
42
Horizontal Pos.
Adjust the horizontal position of the OSD menu. Press or to select the
desired level, and then press OK.
Range: 0~100; Default: 50
Vertical Pos.
Adjust the vertical position of the OSD menu. Press or to select the desired
level, and then press OK.
Range: 0~100; Default: 50
OSD Transparency
Adjust the transparency of the OSD menu. Press or to select the desired
level, and then press OK.
Range: 0~4; Default: 0
OSD Timeout
Adjust the time in seconds before the OSD menu disappears. Press or to
select the desired level, and then press OK.
Options: 5s~60s; Default: 30s
OSD Language
Select the OSD language
Options: English, French, Spanish, German, Dutch, Swedish, Portuguese,
Danish, Italian; Default: English
Splash Screen
Select whether a splash screen appears when the monitor is powered up
Options: On, Off; Default: On
Power LED
Enable or disable the status LED
Options: On, Off; Default: On
RTC & Schedule
Set the internal clock of the display, and to power on and off the display at
preset times if desired.
Options: User mode, Workday mode, Everyday mode
Default: User mode
Basic Settings
This menu is used to make basic settings.
Revision Date:1/17/2020
Page 43
43
Smart Light Control
Enable dynamic contrast (DCR) or ambient light sensor
Options: Off, DCR, By Time; Default: Off
IRFM
Create slight frame motion to help avoid image retention
Options: On, Off; Default: Off
Noise Reduction
Reduce random noise in the video content
Options: Off, Low, Medium, High; Default: Off
Wake Up From Sleep
Options: VGA Only / Digital, RS232, Ethernet, VGA / Never Sleep
Default: VGA Only
Note: VGA Only option is only available when OPS Power State sets to “Follows
Display”.
EDID Switch
Select EDID (Extended Display Identification Data) of the HDMI 1~4, OPS, and
WPS inputs. Options: 1080p, 4K2K@30, 4K2K@60; Default: 4K2K@60
Note: Use the 1080p setting for the broadest support of lower resolution sources.
Use 4K2K setting to support high resolution sources such as 3840x2160.
Touch Input Mapping
Select one of the touch connections or choose auto detection.
Options: Auto, WPS, HDMI3~4, OPS, Rear USB; Default: Auto
Options: Enable All / Disable HDMI1 / Disable HDMI2 / Disable HDMI1 & 2
Default: Enable All
Firmware Update (USB)
Plug in the USB flash drive and select Yes to proceed with firmware update.
To start updating firmware, select Yes to continue.
Options: No, Yes
Restore Factory Reset
Restore all settings to their default value.
Options: No, Yes
Smart Light Control – By Time
By Time settings allow the user to set the brightness level of the display to a free range in % (between 0-100%)
during specific times of the day.
Wake Up from Sleep
By default, the display will enter power saving (Sleep Mode) if no signal is received for 5 minutes. Normally, the
RS-232, DisplayPort, and HDMI inputs are inactive in Sleep Mode, to save power.
To change the behavior of Sleep Mode, change the “Wake up from Sleep” setting in the “Adv. Settings” menu.
VGA Only (default) – The RS-232, DisplayPort, and HDMI inputs are inactive when the display is in sleep
mode. The display will wake up when it receives a signal at the VGA input.
Digital, RS232, Ethernet, VGA – The RS-232, DisplayPort and HDMI inputs stay active when the display is in
sleep mode. The display will wake up when it receives a signal at either of the DisplayPort, HDMI, VGA or
RS-232 inputs, or via LAN connection.
Enable Dynamic IP mode or set the static IP address of the display’s Ethernet port
Default: 0.0.0.0
Netmask
Set the subnet mask address.
Default: 0.0.0.0
Gateway
Set the Gateway mask address.
Default: 0.0.0.0
DNS
Set the DNS mask address.
Default: 0.0.0.0
Save Settings
Save the network settings and apply to device.
Refresh
Refresh dynamic IP information.
Power Status Alert
Enable an automatic alert when the display is powered down
Options: On, Off; Default: Off
Source Status Alert
Enable an automatic alert when the source is changed
Options: On, Off; Default: Off
Network Configuration
This menu configures the display’s RS232 and Ethernet communication ports.
Revision Date:1/17/2020
Page 46
46
Signal Lost Alert
Enable an automatic alert when the video signal is lost
Options: On, Off; Default: Off
Load Default
Load default communication settings
Options: No, Yes
Device MAC
Display the MAC address of the device.
Information
This read-only menu provides information on the active source, the latest firmware version, and the serial
number.
Revision Date:1/17/2020
Page 47
47
Symptom
Possible Cause(s)
Solution
The display does not turn on.
The display is not plugged in or the
AC outlet is not active.
The main power switch is off.
The remote control batteries have
run out.
Ensure that the display is
plugged in and that the AC outlet
is active.
Set the main power switch (see
Figure 2-1) to the on position.
Replace the batteries.
The display is on and menus
appear, but there is no picture.
Incorrect source selection.
Source component is not turned on.
Source component is connected
incorrectly or not at all.
Select the correct source.
Turn on the source component.
Check connections from the
source component to the display.
The remote control does not
work.
The remote control batteries have
run out.
The buttons are locked.
Replace the batteries.
Unlock the buttons by pressing
, , , ,
and
, in sequence.
Image geometry is incorrect.
Incorrect aspect ratio selection.
Select a different aspect ratio.
The display is jittery or un stable.
Poor-quality or improperly
connected source.
The horizontal or vertical scan
frequency of the input signal may
be out of range for the display.
Ensure that the source is properly
connected and of adequate
quality for detection.
Correct at the source.
5. Maintenance and Troubleshooting
Maintenance
The Avocor Series LED Display does not require any routine maintenance other than occasional cleaning with
a non-abrasive cloth. There are no user-serviceable or replaceable parts. Unless you are a qualified, factorytrained technician, do not attempt to repair or replace any system component yourself. You will void the
product warranty if you do so.
Troubleshooting
Table 5-1 provides some general guidelines for troubleshooting problems you may encounter with the Avocor
Series LED Display. If the suggested solutions fail to resolve the problem or if you encounter an issue not
described here, please contact your dealer.
Table 5-1. Troubleshooting Chart
Revision Date:1/17/2020
Page 48
48
Symptom
Possible Cause(s)
Solution
Image is too bright and / or lacks
definition in the bright areas of
the image.
Contrast is set too high.
Decrease the contrast setting.
Image appears “washed out”
and / or dark areas appear too
bright.
Brightness is set too high.
Decrease the brightness setting.
Image is too dark.
Brightness and / or Backlight are set
too low.
Increase the brightness and / or
backlight settings.
Images from an HDMI source do
not display.
The resolution and frequency of the
video card in the computer are not
compatible with the display.
HDMI cable from source to display is
either defective or too long.
Select a compatible resolution and
vertical frequency (refer to
Supported Timings on page 59).
Try a known-good and / or shorter
HDMI cable.
Computer images do not
display correctly.
The resolution and frequency of the
video card in the computer are not
compatible with the display
Clock and Phase settings need
adjustment.
Select a compatible resolution and
vertical frequency (refer to
Supported Timings on page 59).
Adjust Clocks and Phase settings
(refer to Display Settings page 39).
Touch screen doesn’t work.
Multi-touch controller host computer
is not connected correctly.
Host computer hardware or OS
incompatibility.
See Figure 3-7.
Refer to Enabling the Touch Screen
on page 30.
Table 5-1. Troubleshooting Chart (continued)
Revision Date:1/17/2020
Page 49
49
Warranty Support
UK & EMEA. Tel +44 (0) 1276 804 654 - service@avocor.co.uk
US & ROW. Tel. 855-268-7999 - service@avocor.com
Should you require assistance with a suspected hardware fault, please contact the support line below. You
will require your unit serial number. The operator will attempt to diagnose any fault and will take action as
appropriate.
Revision Date:1/17/2020
Page 50
50
6. External Control
In addition to using the display keypad or remote control unit, you can control the display using a serial (RS232)
link to send Hexadecimal commands and receive responses to those commands. (ASCII is not accepted/used)
You also use discrete infrared (IR) control codes to program a third-party remote control unit. For more
information, refer to Using Discrete IR Codes on page 57.
Serial Communications
The display uses a simple text-based control protocol to take requests from control devices and to provide
responses to such devices. This section describes how to send control messages over a serial link between the
display and an automation/control system or a PC running a terminal emulation program such as Windows®
HyperTerminal or Tera Term.
RS232 Connection and Port Configuration
Connect your control system or PC to the RS232 input of the display as shown in Figure 3-2.
Configure the RS232 controller or PC serial port as follows: no parity, 8 data bits, 1 stop bit and no flow control.
Set the baud rate to 115200, to match that of the display RS232 port.
Command and Response Format
Commands sent from an automation/control system or PC to the display must have the following format:
[STX] [IDT] [TYPE] [CMD] ([VALUE] or [REPLY]) [ETX] [CR]
Where:
[STX] indicates the start of the command data (always 07).
[IDT] is the display ID (always 01).
[TYPE] is the command type:
00 = return to host (response from the LCD panel)
01 = read / action
02 = write
[VALUE] is the parameter setting for the command.
[REPLY] is the parameter setting for the command, acknowledged by the display in its response to a
command.
[ETX] indicates the end of the command data (always 08).
[CR] is the ASCII carriage return key (0x0D).
Revision Date:1/17/2020
Page 51
51
Description
Command sent to LCD Panel
Response Received from LCD Panel
Turn LCD panel power off.
07 01 02 50 4F 57 00 08
07 01 00 50 4F 57 00 08
Turn LCD panel power on.
07 01 02 50 4F 57 01 08
07 01 00 50 4F 57 01 08
Request LCD panel power status.
07 01 01 50 4F 57 08
07 01 00 50 4F 57 XX 08
(XX = 0 when off or 1 when on)
Set the LCD panel contrast to 30
(1E hex).
07 01 02 43 4F 4E 1E 08
07 01 00 43 4F 4E 1E 08
Reset the LCD panel display
settings.
07 01 02 41 4C 4C 00 08
07 01 00 41 4C 4C 00 08
Request LCD panel serial number.
07 01 01 53 45 52 08
07 01 00 53 45 52 S(0)…S(12) 08
S(0) …S(12) = the serial number in ASCII
Request LCD panel firmware
version.
07 01 01 47 56 45 08
07 01 00 47 56 45 S(0)…S(5) 08
S(0)…S(5) = the firmware version in ASCII
Main Item
Control Item
Type
CMD
(HEX)
Value
(HEX)
Reply
(HEX)
Content
CMD
(ASCII)
Power Control and
Input Source
Power Control
W/R
50 4F 57
0
0
Off (soft power)
POW
1
1
On (soft power)
Signal State
R
50 4F 53
-
0
Signal
POS
-
1
No signal
IPC Control
W/R
49 50 43
0
0
Off
IPC
1
1
On
OPS Power State
W/R
4F 41 50
0
0
Follows display
OAP
1
1
Always on
Input Source
W/R
4D 49 4E
0
0
VGA
MIN
9
9
HDMI 1
0A
0A
HDMI 2
0B
0B
HDMI 3
0C
0C
HDMI 4
0D
0D
DisplayPort
0E
0E
IPC/OPS
13
13
WPS
Display Adjustment
Display Adjustment
W/R
42 52 49
00~64
00~64
Back Light Brightness
BRI
W/R
42 52 4C
00~64
00~64
Digital Brightness Level
BRL
W/R
42 4C 43
0
0
Off (Back Light)
BLC
1
1
On (Back Light)
W/R
43 4F 4E
00~64
00~64
Contrast
CON
W/R
48 55 45
00~64
00~64
Hue
HUE
W/R
53 41 54
00~64
00~64
Saturation
SAT
W/R
4E 4F 52
0
0
Noise Reduction: Off
NOR
1
1
Noise Reduction: Low
2
2
Noise Reduction: Medium
3
3
Noise Reduction: High
W/R
55 53 52
00~64
00~64
Red Gain (mapping 0~100)
USR
Command and Response Examples
Here are some examples of Hexadecimal serial commands and their responses:
Table 6-1. Serial Command/ Response Examples
Serial Command List
Table 6-2 lists all supported commands.
Table 6-2. Serial Commands
Revision Date:1/17/2020
Page 52
52
Main Item
Control Item
Type
CMD
(HEX)
Value
(HEX)
Reply
(HEX)
Content
CMD
(ASCII)
Display Adjustment
Display Adjustment
W/R
55 53 47
00~64
00~64
Green Gain (mapping
0~100)
USG
W/R
55 53 42
00~64
00~64
Blue Gain (mapping 0~100)
USB
W/R
55 4F 52
00~64
00~64
Red Offset (mapping 0~100)
UOR
W/R
55 4F 47
00~64
00~64
Green Offset (mapping
0~100)
UOG
W/R
55 4F 42
00~64
00~64
Blue Offset (mapping 0~100)
UOB
W/R
43 4F 54
0
0
User
COT
1
1
6500K
2
2
9300K
6
6
5000K
7
7
7500K
W/R
47 41 43
0
0
Gamma Off
GAC
1
1
Gamma 2.2
VGA
Adjustment
W/R
50 48 41
00~FF
00~FF
Phase
PHA
W/R
43 4C 4F
00~64
00~64
Clock
CLO
R/W
48 4F 52
00~64
00~64
Horizontal Position
HOR
R/W
56 45 52
00~64
00~64
Vertical Position
VER
W
41 44 4A
0
0
Auto Adjust
ADJ
Sharpness
W/R
53 48 41
00~64
00~64
Sharpness
SHA
Other Control
Scaling
W/R
41 53 50
0
0
Main Window Aspect Ratio
Native (PointToPoint)
ASP
1
1
Full Screen (16:9)
2
2
Pillarbox (4:3)
3
3
Letterbox
4
4
Auto
W/R
5A 4F 4D
00~0A
00~0A
Adjust overscan ratio
ZOM
Baudrate
Adjustment
W/R
42 52 41
0
0
115200
BRA
1
1
38400
2
2
19200 3 3
9600
Other Control
W
52 43 55
0
0
MENU Key
RCU
1
1
INFO Key
2
2
UP Key 3 3
DOWN Key
4
4
LEFT Key
5
5
RIGHT Key
6
6
OK Key 7 7
EXIT Key
8
8
VGA Key
0A
0A
HDMI1 Key
0B
0B
HDMI2 Key
17
17
SCALING Key
18
18
FREEZE Key
19
19
MUTE Key
1A
1A
BRIGHT Key
1B
1B
CONTRAST Key
1C
1C
AUTO Key
1D
1D
VOLUME+ Key
1E
1E
VOLUME- Key
Revision Date:1/17/2020
Page 53
53
Main Item
Control Item
Type
CMD
(HEX)
Value
(HEX)
Reply
(HEX)
Content
CMD
(ASCII)
Other Control
Other Control
W
52 43 55
1F
1F
HDMI3 Key
RCU
21
21
OPS Key
W
41 4C 4C
0
0
Reset all
ALL
1
1
Reset all but
communication (RS232,
LAN)
W/R
4B 4C 43
0
0
Un-lock keys
KLC
1
1
Lock keys
R
53 45 52
13 bytes
Read Serial Number
SER
R
4D 4E 41
13 bytes
Read Model Name
MNA
R
47 56 45
6 bytes
Read Firmware Version
GVE
R
52 54 56
Current
value
Read RS232 table Version
RTV
W
47 56 53
0
[00]+5
byte
Querying main scaler
version
GVS
1
[00]+5
byte
Querying sub mcu
version
2
[00]+5
byte
Querying network
module version
Audio
W/R
56 4F 4C
00~64
00~64
volume
VOL
W/R
42 41 53
00~14
00~14
Bass (-10~10)
BAS
W/R
54 52 45
00~14
00~14
Treble (-10~10)
TRE
W/R
42 41 4C
00~14
00~14
Bass (-10~10)
BAL
W/R
49 4E 53
0
0
Internal Speaker Off
INS
1
1
Internal Speaker On
W/R
4D 55 54
0
0
Mute Off
MUT
1
1
Mute On
W/R
56 4F 49
05~1E
-
VOLUME + Value
VOI
W/R
56 4F 44
05~1E
-
VOLUME - Value
VOD
Scheme selection
W/R
53 43 4D
0
0
User
SCM
1
1
Sport 2 2
Game 3 3
Cinema
4
4
Vivid
Other Control
EcoMode
WakeUpFromSleep
W/R
57 46 53
0
0
Set VGA_ONLY
WFS
1
1
Set DIGITAL, RS232,
Ethernet
2
2
Set Never Sleep
RTC
W/R
52 54 59
00~63
00~63
Set Real time Year
RTY
W/R
52 54 4D
01~0C
01~0C
Set Real time Month
RTM
W/R
52 54 44
01~1F
01~1F
Set Real time Day
RTD
W/R
52 54 48
00~17
00~17
Set Real time Hour
RTH
W/R
52 54 4E
00~3B
00~3B
Set Real time Minute
RTN
W/R
54 4D 53
0
0
Same Settings on All
(Everyday)
TMS
1
1
Same Settings on Work
Days (Workday)
2
2
User
W/R
41 45 4E
1
1
Sunday Alarm Enable
(Note 14)
AEN
2
2
Monday Alarm Enable
(Note 14)
4
4
Tuesday Alarm Enable
(Note 14)
Revision Date:1/17/2020
Page 54
54
Main Item
Control Item
Type
CMD
(HEX)
Value
(HEX)
Reply
(HEX)
Content
CMD
(ASCII)
Other Control
RTC
W/R
41 45 4E
8
8
Wednesday Alarm
Enable (Note 14)
AEN
10
10
Thursday Alarm Enable
(Note 14)
20
20
Friday Alarm Enable
(Note 14)
40
40
Saturday Alarm Enable
(Note 14)
W/R
41 45 46
1
1
Sunday Alarm Disable
(Note 14)
AEF
2
2
Monday Alarm Disable
(Note 14)
4
4
Tuesday Alarm Disable
(Note 14)
8
8
Wednesday Alarm
Disable (Note 14)
10
10
Thursday Alarm Disable
(Note 14)
20
20
Friday Alarm Disable
(Note 14)
40
40
Saturday Alarm Disable
(Note 14)
W/R
4E 4E 48
00~17
00~17
Monday On Hour
NNH
W/R
4E 4E 4D
00~3B
00~3B
Monday On Minute
NNM
W/R
4E 46 48
00~17
00~17
Monday Off Hour
NFH
W/R
4E 46 4D
00~3B
00~3B
Monday Off Minute
NFM
W/R
45 4E 48
00~17
00~17
Tuesday On Hour
ENH
W/R
45 4E 4D
00~3B
00~3B
Tuesday On Minute
ENM
W/R
45 46 48
00~17
00~17
Tuesday Off Hour
EFH
W/R
45 46 4D
00~3B
00~3B
Tuesday Off Minute
EFM
W/R
44 4E 48
00~17
00~17
Wednesday On Hour
DNH
W/R
44 4E 4D
00~3B
00~3B
Wednesday On Minute
DNM
W/R
44 46 48
00~17
00~17
Wednesday Off Hour
DFH
W/R
44 46 4D
00~3B
00~3B
Wednesday Off Minute
DFM
W/R
55 4E 48
00~17
00~17
Thursday On Hour
UNH
W/R
55 4E 4D
00~3B
00~3B
Thursday On Minute
UNM
W/R
55 46 48
00~17
00~17
Thursday Off Hour
UFH
W/R
55 46 4D
00~3B
00~3B
Thursday Off Minute
UFM
W/R
49 4E 48
00~17
00~17
Friday On Hour
INH
W/R
49 4E 4D
00~3B
00~3B
Friday On Minute
INM
W/R
49 46 48
00~17
00~17
Friday Off Hour
IFH
W/R
49 46 4D
00~3B
00~3B
Friday Off Minute
IFM
W/R
54 4E 48
00~17
00~17
Saturday On Hour
TNH
W/R
54 4E 4D
00~3B
00~3B
Saturday On Minute
TNM
W/R
54 46 48
00~17
00~17
Saturday Off Hour
TFH
W/R
54 46 4D
00~3B
00~3B
Saturday Off Minute
TFM
W/R
53 4E 48
00~17
00~17
Sunday On Hour
SNH
W/R
53 4E 4D
00~3B
00~3B
Sunday On Minute
SNM
W/R
53 46 48
00~17
00~17
Sunday Off Hour
SFH
W/R
53 46 4D
00~3B
00~3B
Sunday Off Minute
SFM
Auto Scan
W/R
41 54 53
0
0
Off
ATS
1
1
Main
IRFM
W/R
49 52 46
0
0
Off
IRF
1
1
On
Revision Date:1/17/2020
Page 55
55
Main Item
Control Item
Type
CMD
(HEX)
Value
(HEX)
Reply
(HEX)
Content
CMD
(ASCII)
Other Control
Smart Light Control
W/R
53 4C 43
0
0
Off
SLC
1
1
DCR 3 3
By time
Power LED
W/R
4C 45 44
0
0
Off
LED
1
1
On
HDMI EDID
W/R
45 44 48
0
0
4Kx2K
EDH
1
1
1080P
DisplayPort EDID
W/R
45 44 50
0
0
4Kx2K
EDP
1
1
1080P
HDMI RGB Color
Range
W/R
48 43 52
0
0
Auto Detect
HCR
1
1
0-255 2 2
16-235
HDMI HDCP
W/R
48 44 43
0
0
Enable All
HDC
1
1
Disable HDMI 1 & 2
2
2
Disable HDMI1
3
3
Disable HDMI2
Touch Control
W/R
54 4F 43
0
0
Auto (Read Only)
TOC
1
1
OPS
2
2
External Touch1 (HDMI3)
3
3
External Touch 2 (Rear
USB)
4
4
MiniPC(HDMI4)
5
3
WPS
OSD Control
Transparency
W/R
4F 53 54
00~04
00~04
OSD Transparency
OST
H Position
W/R
4F 53 48
00~64
00~64
OSD H Position
OSH
V Position
W/R
4F 53 56
00~64
00~64
OSD V Position
OSV
OSD Language
W/R
4F 53 4C
0
0
English
OSL
1
1
French
2
2
German
3
3
Dutch
08
08
Danish
0D
0D
Italian
0E
0E
Swedish
0F
0F
Portuguese
10
10
Spanish
OSD Timeout
W/R
4F 53 4F
05~3C
05~3C
OSD Timeout (5, 10, 20,
30, 60 sec)
OSO
Ethernet
Setup
Network Enable
W/R
4E 57 45
0
0
No
NWE
1
1
Yes
Dynamic IP
W/R
44 49 50
0
0
Disable
DIP
1
1
Enable
Default
W
4C 44 53
0
0
Load network default
settings (It will take about
15 seconds.)
LDS
E-Mail Alert
W/R
50 53 41
0
0
Off (Power Status Alert)
PSA
1
1
On (Power Status Alert)
W/R
53 53 41
0
0
Off (Source Status Alert)
SSA
1
1
On (Source Status Alert)
W/R
53 4C 41
0
0
Off (Signal Lost Alert)
SLA
1
1
On (Signal Lost Alert)
Revision Date:1/17/2020
Page 56
56
Main Item
Control Item
Type
CMD
(HEX)
Value
(HEX)
Reply
(HEX)
Content
CMD
(ASCII)
Ethernet Setup
Static IP Settings
W/R
49 50 31
00~FF
00~FF
Static IP Address 1
IP1
W/R
49 50 32
00~FF
00~FF
Static IP Address 2
IP2
W/R
49 50 33
00~FF
00~FF
Static IP Address 3
IP3
W/R
49 50 34
00~FF
00~FF
Static IP Address 4
IP4
W/R
4D 4B 31
00~FF
00~FF
Subnet Mask 1
MK1
W/R
4D 4B 32
00~FF
00~FF
Subnet Mask 2
MK2
W/R
4D 4B 33
00~FF
00~FF
Subnet Mask 3
MK3
W/R
4D 4B 34
00~FF
00~FF
Subnet Mask 4
MK4
W/R
47 57 31
00~FF
00~FF
Gateway 1
GW1
W/R
47 57 32
00~FF
00~FF
Gateway 2
GW2
W/R
47 57 33
00~FF
00~FF
Gateway 3
GW3
W/R
47 57 34
00~FF
00~FF
Gateway 4
GW4
W/R
46 44 31
00~FF
00~FF
DNS Address 1
FD1
W/R
46 44 32
00~FF
00~FF
DNS Address 2
FD2
W/R
46 44 33
00~FF
00~FF
DNS Address 3
FD3
W/R
46 44 34
00~FF
00~FF
DNS Address 4
FD4
W
53 4E 53
0
0
Save Network Settings
SNS
W
4D 41 43
00~05
00~FF
Querying MAC ID #0~#5
MAC
Revision Date:1/17/2020
Page 57
57
Hex
40
AF
1C
E3
Binary
01000000
10101111
00011100
11100011
Function
Cust. Code Byte 1
Cust. Code Byte 2
Command
Command
(Logical Inverse)
No.
Customer Code
Data Code
Function
1
40AF
1CE3
POWER
2
40AF
15EA
HOME/OPS
3
40AF
0FF0
SOURCE
4
40AF
02FD
UP
5
40AF
01FE
LEFT
6
40AF
03FC
RIGHT
7
40AF
19E6
DOWN
8
40AF
12ED
OK
9
40AF
05FA
EXIT
10
40AF
1BF4
Volume -
11
40AF
1DE2
Volume +
12
40AF
0EF1
MENU
Using Discrete IR Codes
The display accepts commands in the form of infrared (IR) signals that conform to the NEC protocol. Each
display remote control button has an IR control code associated with it.
You can use these codes to program a third-party, “universal” remote control unit to work with the display.
These third-party products usually come with a computer software application for this purpose. For more
information, consult the documentation provided with the remote control unit.
IR Command Protocol
The IR control codes have the following characteristics:
Each code consists of the following:
- A leader pulse (a modulated pulse of 9 ms followed by a non-modulated pulse of 4.5 ms);
- 16 address bits (also called a “custom code”): eight (8) bits for the address followed by the logical inverse
of the address. The custom code for the display is 16559 decimal (0x40AF, binary 01000000 10101111).
- 16 data bits: eight (8) bits for the command followed by the logical inverse of the command
- An end pulse (a modulated pulse of 0.56 ms, similar to the modulated pulse in the ‘0’ and ‘1’ bits). The end
of the modulated pulse constitutes the end of the data transmission.
The carrier frequency is 38 kHz, with the modulated pulses having a 33% duty cycle.
Commands are sent at a maximum rate of 9 Hz.
For example, here is the NEC control code for the POWER button on the display remote control unit:
IR Control Code List
Table 6-3 lists the IR control codes for the display.
Table 6-3. Infrared (IR) Control Codes
Revision Date:1/17/2020
Page 58
58
PANEL
Diagonal Size (Inch)
75”
Backlight
Direct LED
Aspect Ratio
16:9
Input Resolution
3840 x 2160 @ 60 Hz
Response Time
8 (ms)
Brightness
300 (cd/m2)
Contrast Ratio
4000:1
Viewing Angle
178º (H) / 178º (V)
Supported Colors
1.07 billion colors
Display Orientation
Landscape compatible
TOUCH SYSTEM
Interface
Touch USB
Touch
High-resolution inGlass™ touch; Up to 20 points
Glass
Chemically strengthened glass with G2&AF finish;
0.1-inch/2mm thickness
Supported Operating System
Windows 7 / 8 / 10; Mac OS 10
AUDIO
Built-in Speakers
4 KΩ / 2 x 15W
CONNECTIVITY
Connections
5x HDMI 2.0 / 1 x VGA / 1 x DisplayPort 1.2 / 1 x HDMI Out
Audio
Audio In / Audio Out / SPDIF Out
Control
1x Touch USB 3.0 HUB / 3 x Touch USB 2.0 / RS232 / Ethernet
PHYSICAL SPECIFICATIONS
Dimensions
70.6 x 43.9 x 4.1 (in) / 1,792 x 1,115 x 103 (mm)
Weight
Net: 60 kg / Gross: 73 kg
Wall Mount
31.5 x 15.7 (in) / 800 x 400(mm)
MiniPC Mount
75 x 75, 100 x 100 (mm) / 2.9 x 2.9, 3.9 x 3.9 (in)
Fanless Design
Yes
OSD FUNCTIONS
OSD Languages
English, French, German, Dutch, Danish,
Italian, Swedish, Portuguese, Spanish
Source Auto Detect Function
Yes
POWER
Power Supply
AC100-240V (Worldwide), Max 4.8 A, 50/60Hz
Maximum Power Consumption
340 W (w/o OPS module)
Standby
≦0.5 W
ENVIRONMENTAL
Operating Temperature
0 °C ~ 40 °C
Storage Temperature
-20 °C ~ 60 °C
Humidity
30% ~ 85%
7. Specifications
Table 7-1 lists the signal types supported by each input on the AVF-7550 display.
Revision Date:1/17/2020
Page 59
59
Timing
fH (kHz)
fV (Hz)
Dot clock (MHz)
HDMI
VGA
DisplayPort
VESA
VGA 640x480
31.469
59.94
25.175
O O O
37.861
72.809
31.5
O O O
37.5
75
31.5
O O O
SVGA 800x600
35.156
56.25
36
O O O
37.879
60.317
40
O O O
48.077
72.188
50
O O O
46.875
75
49.5
O O O
XGA 1024x768
48.363
60.004
65
O O O
56.476
70.069
75
O O O
60.023
75.029
78.75
O O O
WXGA1366x768
47.712
59.79
85.5
O O O
1280 x 720
44.444
59.98
64
- O O
44.772
59.86
74.5
- O O
56.456
74.78
95.75
- - O
1280 x 768
47.776
59.87
79.5
- - O
47.396
59.995
68.25
- - O
1280 x 800
49.306
59.91
71
O O O
49.702
59.81
83
O O O
SXGA
1152x864
67.5
75
108
O O O
1280x1024
63.981
60.02
108
O O O
79.976
75.025
135
O O O
1440 x 900
55.469
59.901
88.75
- - O
55.935
59.88
106.5
O O O
WSXGA+ 1680 x1050
64.674
59.883
119
O O O
65.29
59.954
146.25
O O O
UXGA 1600 x 1200
75
60
162
O O O
1920 x 1080
66.587
59.93
138.5
- O O
WUXA 1920 x 1200
74.038
59.95
154
- O O
QHD 2560x1440
88.787
59.951
241.5
O - O
QSXGA 2560x1600
98.713
59.972
268.5
O - O
EDTV
480p
31.5
60
27.03
O - O
576p
31.25
50
27
O - O
HDTV
720p
37.5
50
74.25
O - O
1280x720
44.995
59.94
74.176
O - O
45
60
74.25
O - O
1080i
28.13
50
74.25
O - O
1920x1080
33.716
59.94
74.176
O - O
33.75
60
74.25
O - O
1080p 1920x1080
27
24
74.25
O - O
28.125
25
74.25
O - O
33.75
30
74.25
O - O
56.25
50
148.5
O - O
67.433
59.94
148.352
O - O
67.5
60
148.5
O - O
Supported Timings
Table 7-2 lists the signal types supported by each input on the display.
Table 7-2. Supported Timings By Input
Revision Date:1/17/2020
Page 60
60
Timing
fH (kHz)
fV (Hz)
Dot clock (MHz)
HDMI
VGA
DisplayPort
4K2K
3840x2160
54
24
297
O - O
56.25
25
297
O - O
67.5
30
297
O - O
112.5
50
594
O - O
133.313
59.997
533.25
O - O
135
60
594
O - O
Revision Date:1/17/2020
Page 61
61
Figure 7-1. AVF-7550 Display Dimensions (inch)
Overall Dimensions
Figure 7-1 shows the display dimensions of AVF-7550 (all dimensions are in inches).
Revision Date:1/17/2020
Page 62
62
Figure 7-2. AVF-7550 Display Dimensions (mm)
Figure 7-2 shows the display dimensions of AVF-7550 (all dimensions are in millimeters).
Revision Date:1/17/2020
Page 63
63
Notes
Revision Date:1/17/2020
Page 64
64
OK
AVOID
Appendix I: Moving and Carrying Notice
Moving the Display
Moving the display requires at least two people. Attempting to move the display with one person may result in
dropping the display and/or serious injury. When moving a display in its shipping carton, lift the carton usin g
the white handles.
Carrying the Display
This display is heavy; please follow proper lifting technique, as pictured below. Failure to do so may cause
injury.
Revision Date: 1/17/2020
Page 65
65
NOTE
To safely mount the display on a wall:
• Use only the approved wall-mount kit designed for the display.
• Make sure the tilt degree of the wall does not exceed 2 degrees.
Forward Tilt
Rear Tilt
Use maximum 15mm/0.59” long screws.
8mm/0.3” Metric
Appendix II: Installing a Wall Mount
Follow the manual instructions for the type of mount you have selected. Refer all servicing to qualified service
personnel.
Moving the display requires at least two people. Make sure you use the handles in the back of the display
while lifting or moving the display, to avoid touching the front panel during the move.
Before installing, please make sure the wall is strong enough to hold the necessary weight of the display and
the mount.
Step1. Keep the display facing the ground and place it on a flat object.
Step2. Remove the screws (M8*15) from the back of the display.
Step3. Align the wall brackets with the mounting holes and attach the brackets to the display using the screws
removed in Step 2.
Caution: Longer screws will damage the display.
Revision Date: 1/17/2020
Page 66
66
Step 1
Ensure that the display is turned off (power socket on rear of display).
Step 2
Use a screw driver to unscrew the OPS slot cover on the display input panel. Do not lose the
screws (M4*6) that are removed.
Step 3
Install the OPS module by sliding it gently into the OPS slot until you hear a click, indicating
the module is securely inserted. When using an Avocor OPS PC, the fan should be facing to
the backside of the display. Do not apply by force.
Step 4
Secure the OPS module in position, by screwing it onto the display input panel using the
screws (M4*6) that were removed earlier.
Step 5
Turn on the interactive display. When using an Avocor OPS PC a green light on the side of the
OPS PC should appear, indicating that the OPS PC is switched on and operational.
NOTE
•When installing or uninstalling an OPS PC, the display must be switched off. If the display is
on when performing the installation or uninstallation of the OPS PC, this could cause
damage to either the display or OPS PC invalidating the warranty for both.
•The right bottom handle can be unscrewed for OPS module installation. Please reinstall
the handle after inserting the OPS module.
Use maximum 6mm/0.24” long screws.
4mm/0.16” Metric
Appendix III: Installing an OPS Module
Follow the steps below to install an OPS module.
Revision Date: 1/17/2020
Page 67
67
Appendix IV: Wall Mount Safety Notes
Revision Date: 1/17/2020
Page 68
68
Revision Date: 1/17/2020
Page 69
69
Default IP
192.168.2.1
Default ID
admin
Default Password
system
Appendix V: Ethernet Remote Control Settings
The device can be controlled by opening a browser and connecting to web server directly.
1. Open a browser and type the IP address :192.168.2.1 into the address bar and enter.
2. The browser will prompt the small window which will ask for your username and password.
Enter the username and password to login by using the following information then click the OK button.
Configurations
Administrator
Authentication Configuration
Revision Date: 1/17/2020
Page 70
70
System IP Configuration
Network Status
Load Default Setting
Revision Date: 1/17/2020
Page 71
71
Firmware Update
Boot Loader Upgrade
Revision Date: 1/17/2020
Page 72
72
TCP Mode
Telnet Server/Client
Set the device to be a Telnet Server or Client.
Port Number
When in Server mode, assign the port number used to connect remotely. When in Client mode, assign the port
number for the device to connect to the remote site.
Remote Server IP Address
When in Client mode, the device will connect to the remote server with the IP address set here.
Client mode inactive timeout
When NET2UAR is operating in TCP client mode, it will always try to connect with the remote server. The time
configured here is for NET2UART to rebuild connection after timeout.
Server mode protect timeout
When NET2UART is operating in TCP server mode, it would protect the TCP connection from getting replaced
in the period of the time set here.
Revision Date: 1/17/2020
Page 73
73
UDP Mode
Status
When TCP mode is set as Server mode or Client mode, the UDP mode would be disabled automatically, and
vice versa.
Local Port
Assign the port number here to allow the device to open for the remote site to send data via UDP. The IP
address of the remote site must be set in the Remote Address table, or NET2UART will ignore its data.
Remote Address
The Remote Address table allows 10 entries of remote site IP addresses and ports. When NET2UART is sending
data to network, the data will be sent to the each remote IP address entered in the table simultaneously. The
port number is the remote site port number that NET2UART will send data to via UDP.
If the port number is set as “0”, the NET2UART will use the port number that the remote site sends data from as
the destination port number, or use the local port number as the destination port number if the remote site
has not sent data to NET2UART.
Revision Date: 1/17/2020
Page 74
74
UART
Mode
Select the UART interface.
Baud rate
Select the baud rate of UART interface.
Character Bits
Select the number of character bits of UART interface.
Parity Type
Select the parity type of UART interface.
Stop Bit
Select the stop bit type of UART interface.
Hardware Flow Control
Select the flow control type of UART interface. The hardware flow control will use CTS/RTS for the control
signals.
Uart Memory Overflow count
Shows the number of overflow bytes in network buffer.
Uart FIFO Overflow count
Shows the number of overflow times in UART RX buffer.
Revision Date: 1/17/2020
Page 75
75
Delimiter
SMTP
Character 1 & 2:
Set Character 1 and/or Character 2 to be the delimiter.
Once the delimiter is active, NET2UART would monitor all data received from UART. All data received
from UART will be stored in NET2UART internal buffer first, and will only be sent to Ethernet once the
delimiter is detected. If the delimiters have not been detected and the internal buffer of NET2UART is
stuffed, the incoming data will overwrite the previous data stored in NET2UART.
Drop Character:
The Drop Character is set to drop delimiter or not. If Drop Character is active, the delimiter received from
UART will not be sent out to Ethernet.
Silent time:
Once the Silent time is active, NET2UART will keep all data received from UART in its internal buffer and
check the time period of no data received from UART. It will then send out the internal data once the
time is out.
Revision Date: 1/17/2020
Page 76
76
Reset Device
Reset NET2UART module.
Revision Date: 1/17/2020
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.