MERGEPOINT® 53XX SP MANAGER
Installer/User Guide
USA Notification
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Canadian Notification
This class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Safety and EMC Approvals and Markings for the MergePoint 5200 SP Manager
FCC Class B, EN 55022 Class B, EN 61000-3-2/-3-3, CISPR 22 Class B, EN 55024/CISPR 24,
(EN 61000-4-2, EN 61000-4-3, EN 61000-4-4, EN 61000-4-5, EN 61000-4-6, EN 61000-4-8, EN
61000-4-11), EN 60950/IEC 60950-Compliant, UL Listed (USA), CUL Listed (Canada), TUV Certified
(Germany), CE Marking (Europe)
Safety and EMC Approvals and Markings for the MergePoint 5224/5240 SPManager
FCC Class A; EN55022 Class A/CISPR 22 Class A; EN55024/CISPR 24 (EN61000-4-2,
EN61000-4-3, EN61000-4-4, EN61000-4-5, EN 61000-4-6, EN 61000-4-11); EN60950/IEC60950-
Compliant; CSA Listed (USA and Canada); CE Marking (Europe)
MergePoint® Service
Processor Manager
SP5300/SP5324/SP5340
Inst al ler/ User Guide
Avocent, the Avocent logo, The Power of Being There, MergePoint and
DSView are registered trademarks of Avocent Corporation or its
affili ates in th e U. S. an d ot her cou ntr ie s. All ot he r mar ks are th e pr oper ty
of their respective owne rs.
© 2008 Avocent Corporation. 590-839-501D
Instructions
This symbol is intended to alert the user to the presence of important operating and mainten ance (servicing)
instructions in the literature accompanying the appliance.
Dangerous Voltage
This symbol is intended to ale rt th e user to th e pre se nc e of uninsulated dangerous vo lta ge w ithin the product’ s
enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
Power On
This symbol indicates the principal on/off switch is in the on position.
Power Off
This symbol indicates the principal on/off switch is in the off position.
Protective Grounding Terminal
This symbol indicates a terminal which must be connected to earth ground prior t o making any other
connections to the equipment.
TABLE OF CONTENTS
Table of Contents
List of Figures .................................................................................................................ix
List of Tables................................................................................................................... xi
Chapter 1: Product Overview....... ....... ...... ....... ...... ....... ...... ...... ....... ............................... 1
Features and Benefits ........................................................................................................................1
Supported Target Devices..................................................................................................................2
MergePoint SP5300 Appliance Configuration ..................................................................................3
LEDs on the MergePoint SP5300 appliance..............................................................................3
MergePoint SP5324/SP5340 Appliance Configuration ....................................................................4
Safety Precautions .............................................................................................................................5
Rack mount safety considerations ..............................................................................................6
Cabling installation, maintenance and sa fety tips......................................................................6
iii
Chapter 2: Installation and Setup................................................................................... 9
Configuring Power for the MergePoint SP manager ........................................................................9
Connecting to the Network ..............................................................................................................10
Configuring the MergePoint SP Manager Basic Settings ...............................................................11
Activating the MergePoint SP5300 Appliance License Keys ..........................................................12
Adding the MergePoint SP Manager to a DSView 3 Software Installation ....................................13
Configuring the MergePoint SP Manager Network Settings...........................................................13
Ethernet ports on the MergePoint SP5300 appliance..............................................................13
Ethernet ports on the MergePoint SP5324/SP5340 appliance.................................................14
Configuring MergePoint SP5300 appliance network settings.................................................15
Configuring MergePoint SP5324/SP5340 appliance network settings....................................16
Private Subnets on the MergePoint SP5324/SP5340 Appliance.....................................................17
Firewall/Packet Filtering ............................................................................ ...... ...... ..... ...................18
Chains.......................................................................................................................................18
Rules .........................................................................................................................................18
BMC Provisioning (IPMI Targets Only)......................................................................................... 19
Starting or stopping the BMC provisioning service (Admin users only).................................. 20
Configuring PXE parameters for IPMI BMC provisioning (Admin users only)......................20
BMC log..................................................................................... ...... ..... ....................................21
iv MergePoint Service Processor Manager SP53XX Installer/User Guide
Users................................................................................................................................................21
Managing MergePoint SP manager user accounts..................................................................21
DHCP on the MergePoint SP Manager ..........................................................................................24
Discovering and Adding Target Devices (Admin us ers only)...................... ...... ...... ........................25
Discovering target devices .......................................................................................................25
Manually Adding a Single Target Device........................................................................................26
Managing Target Device Lists (Admin users only).........................................................................28
Managing Target Device Groups (Admin users only).....................................................................30
Managing SP Profiles (Admin users only) ......................................................................................31
Managing Default Users (Admin users only)..................................................................................33
Managing user accounts on target devices..............................................................................34
Configuring the MergePoint SP Manager Sys tem...........................................................................35
System settings (Admin users only)...........................................................................................35
PCMCIA for the MergePoint SP5324/SP5340 Appliance...............................................................37
Completing the MergePoint SP Manager Installation....................................................................37
Chapter 3: Operations ............................... ....... ...... ....... ...... ...... ....... ...... ....... ...... ....... ... 39
Using the MergePoint SP Manager.................................................................................................39
MergePoint SP manager web interface....................................................................................39
Power Management.........................................................................................................................41
Remote power and chassis management ..................................................................................41
Performing Target Device Group Operations.................................................................................42
Monitoring and Management..........................................................................................................44
Viewing sensor status ...............................................................................................................44
Viewing SEL events...................................................................................................................45
Viewing the accounting log ......................................................................................................45
Import/export data....................................................................................................................45
Accessing FRU information......................................................................................................46
Using the Alerts Viewer............................................................................................................46
Syslog........................................................................................................................................48
Configuring PET alerts ............................................................................................................49
Schedules .........................................................................................................................................50
Schedule a task (Admin users only)..........................................................................................50
Target Operations ............................................................................................................................51
Viewing target device information............................................................................................51
Table of Contents v
Synchronizing blades for a blade chassis.................................................................................51
Changing the SoL port number ................................................................................................52
Changing the access account of a target device.......................................................................52
Changing target device parameters..........................................................................................52
Accessing system information................................................................................................... 53
Recovering provisioning...........................................................................................................54
Changing LAN parameters.......................................................................................................54
SNMP........................................................................................................................................54
Host table..................................................................................................................................57
Static routes....................................... ...... ...... ........................................................ ...... .............58
Using Serial over Lan (SOL)...........................................................................................................59
Device console and service processor console.........................................................................59
Configuring SoL parameters....................................................................................................61
NFS...........................................................................................................................................61
Remote Control................... ........................................................ ...... ...... .........................................62
Diagnostics ......................................................................................................................................62
Appliance Operations........................................... ..... ......................................................... .............63
MergePoint SP manager sessions ............................................................................................63
Upgrade.................................................................................................................................... 63
Boot configuration for the MergePoint SP5324/SP5340 appliance.........................................64
Unbinding the MergePoint SP manager from the DSView 3 server ........................................65
Chapter 4: Configuring External Authentication Services......................................... 67
Configuring a Kerberos authentication server.........................................................................68
Configuring an LDAP authentication server............................................................................69
Configuring an NIS authentication server................................................................................70
Configuring a RADIUS authentication server..........................................................................70
Configuring an SMB authentication server..............................................................................71
Configuring a TACACS+ authentication s erver ......................................................................71
Configuring an authentication method for the MergePoint SP manager.................................72
Chapter 5: Accessing Target Devices Using DirectCommand or Native IP ............. 73
DirectCommand...............................................................................................................................75
Native IP ..........................................................................................................................................77
Native IP operations using the web interface...........................................................................78
Native IP operations using SSH Commands............................................................................80
vi MergePoint Service Processor Manager SP53XX Installer/User Guide
Chapter 6: Administration Tasks Not Performed in the Web Interface..................... 83
Using MindTerm to Create an SSH Tunnel.....................................................................................83
Using SSH with the MergePoint SP Manager.................................................................................84
The SSH command line format.................................................................................................84
User shell..................................................................................................................................85
MgpShell...................................................................................................................................86
SSH Passthrough .............................................................................................................................86
SSH Passthrough commands.................................................................................................... 86
Telnet ........................................................................................................................................88
Configuring the Users’ Console Login Menu..................................................................................88
Configuring Routes With CLI..........................................................................................................90
Backing Up Configuration Files......................................................................................................91
Restoring backed up configuration files...................................................................................91
Restoring factory default configuration files............................................................................91
Configuring Groups for Use with Authentication Servers...............................................................91
Configuring group authorization for LDAP authentication.....................................................92
Configuring group authorizations on an AD server.................................................................92
Defining groups on an LDAP server running OpenLDAP.......................................................93
Configuring group authorization f or RADIUS authentication................................................. 95
Configuring group authorization for TACACS+ authentication..............................................97
Switching the Port Speed in the MergePoint SP5324/SP5340 Appliance....................................... 99
Chapter 7: Using the CLI Utility .................................................................................. 101
CLI Utility Overview......................................................................................................................101
Execution Modes............................................................................................................................101
Command line mode...............................................................................................................101
Interactive mode ................................................. ...... ...... ........................................................ 102
Batch mode .............................................................................................................................102
CLI Options....................................................................................................................................102
CLI Parameters and Arguments....................................................................................................103
Entering a command in interactive mode...............................................................................103
Entering a command in command code..................................................................................104
Entering a command in batch mode.......................................................................................104
Autocompletion..............................................................................................................................105
CLI Commands..............................................................................................................................106
Table of Contents vii
add ..........................................................................................................................................106
cd.............................................................................................................................................110
commit ....................................................................................................................................111
delete.......................................................................................................................................111
get | show ........................................................................................ ..... ...... ............................112
list ...........................................................................................................................................113
quit | exit ....................................................... ..... ....................................................................113
quit! ........................................................................................................................................114
rename ...................................................................................................................................114
revert.......................................................................................................................................114
set............................................................................................................................................115
shell ........................................................................................................................................115
version.....................................................................................................................................116
Summary of How to Configure the Top Level Parameters............................................................116
Chapter 8: Using SMASH Command Line Management .......................................... 125
SMASH CLP Overview..................................................................................................................126
SMASH CLP implementation .................................................................................................126
Supported profiles...................................................................................................................127
Terms ......................................................................................................................................128
General command syntax .......................................................................................................129
Targets....................................................................................................................................130
Using Commands...........................................................................................................................131
Viewing targets, properties and commands for a target ........................................................131
Setting properties on a target.................................................................................................131
Associations............................................................................................................................132
Managing MergePoint SP manager.......................................................................................132
Managing servers...................................................................................................................139
Chapter 9: Using WS-Management ............................................................................ 147
WS-MAN Commands for the MergePoint SP Manager.................................................................147
Automatic discovery service command...................................................................................147
Automatic discovery command...............................................................................................149
AvctMP_DiscoveryServiceAccessBySAP Associations commands........................................150
Power management service command....................................................................................150
Power management command................................................................................................151
viii MergePoint Service Processor Manager SP53XX Installer/User Guide
Power management service association command ................................................................152
SSH service and Telnet service commands.............................................................................152
Examples........................................................................................................................................155
Viewing the instances of the class AvctMP_DiscoverySAP ...................................................155
Appendices................................................................................................................... 163
Appendix A: Troubleshooting........................................................................................................163
Service processor troubleshooting.................................................................................................164
Appendix B: Technical Specifications...........................................................................................165
Appendix C: Access Privileges......................................................................................................167
Appendix D: Configuring the BIOS Settings for SoL ....................................................................170
Appendix E: Configuring a Virtual Serial Por t.............................................................................171
Appendix F: Profile Configuration................................................................................................172
Appendix G: Glossary and Acronyms............................................................................................182
Appendix H: Technical Support.....................................................................................................184
License Information..................................................................................................... 185
LIST OF FIGURES
List of Figures
Figure 1.1: MergePoint SP5300 Appliance Configuration...............................................................3
Figure 1.2: MergePoint SP5324/SP5340 Appliance Configuration ................. ................................4
Figure 2.1: DC Power Connection Terminal Block........................................................................10
Figure 3.1: MergePoint SP Manager Web Interface ......................................................................40
Figure 5.1: MergePoint SP5324/SP5340 SP Manager Native IP Configuration...........................74
Figure 6.1: MindTerm Basic Tunnels Setup Dialog Box.................................................................84
ix
x MergePoint Service Processor Manager SP53XX Installer/User Guide
LIST OF TABLES
List of Tables
Table 1.1: Descriptions for MergePoint SP5300 Appl iance Configuration .....................................3
Table 1.2: Descriptions for MergePoint SP5324/SP53 40 Applian ce Configu ratio n........................4
Table 2.1: DC Power Connection Details.......................................................................................10
Table 2.2: Reserved Words..............................................................................................................22
Table 2.3: Target Device Types Displayed in the Managed/Unmanaged Targets Lists .................28
Table 2.4: Default Service Processor Usernames and Passwords..................................................33
Table 3.1: MergePoint SP Manager Web Interface Descriptions................................................... 40
Table 4.1: Supported Authentication Methods ................................................................................ 67
Table 5.1: Descriptions for MergePoint SP5324/SP5340 SP Manager Native IP Configuration..74
Table 6.1: Supported Service Processor Commands.......................................................................87
xi
Table 7.1: CLI Utility Options.......................................................................................................102
Table 7.2: Parameters that Work with the CLI add Command.....................................................108
Table 7.3: Setting Top Level CLI Parameters...............................................................................116
Table 8.1: Actions Supported for Each Server Type .....................................................................126
Table 8.2: Terms Used in Commands............................................................................................129
Table 8.3: Map of Targets and Descriptions.................................................................................130
Table B.1: MergePoint SP5300 Appliance Technical Specifications............................................165
Table B.2: MergePoint SP5324/SP5340 Appliance Specifications...............................................166
Table F.1: Default Family Names and Corresponding Expect Script Names...............................173
Table F.2: Expect Script Exit Codes..............................................................................................174
Table F.3: Default Command Templates.......................................................................................177
xii MergePoint Service Processor Manager SP53XX Installer/User Guide
CHAPTER
1
The MergePoint service processor (SP) manager is a secure, centralized enterprise management
solution for target devices equipped with IPMI, HP
service processors. You can remotely perform server management tasks, including power control
and console access, on managed target devices.
The MergePoint SP manager provides a standardized interface independent of the management
protocols used to manage each target device. Management operations can be performed using the
following three methods:
Product Over view
®
1
, Dell®, IBM®, Sun® and Fujitsu-Siemens
•The DSView® 3 management software interface.
• The MergePoint SP manager web interface from a standard web browser.
• Commands or scripts over a Telnet, command line interface (CLI) utility, Systems
Management Architec ture for Se rver Hardwa re Command Line Protocol (SMASH CLP) or
Secure Shell (SSH) session.
SMASH CLP is a standards-based user and scripting interface defined by the Distributed
Management Task Force (DMTF). This interface provides a single command line interface to
manage servers from multiple manufacturers, simplifying management and streamli ning
interoperability while providing scripting and automation capabilities.
NOTE: MergePoint SP manager refers to the SP5300/SP5324/SP5340 models. For features supported only by
specific models, the supported model is noted.
Features and Benefits
The MergePoint SP53XX appliance provides secure Serial ov er LAN (SoL) con so le access, po wer
control and server hardware monitoring. With easy-to-use IPMI provisioning capabilities and an
auto discovery mechanism for server management technologies within the network, the
MergePoint appliance is ideal for enterprise data cen ters as well as for hi gh performan ce computing
(HPC) and other clustering
The MergePoint appliance allows enterprise-class authentication, authorization and auditing
(AAA) security and encryption, and extends this functionality to all servers. Other standard
features include data logging, event detection and notification, SNMP proxy, graphing and alarm
environments.
2 MergePoint Service Processor Manager SP53XX Installer/User Guide
events for sensors and shared access to management ports. Also, simultaneous power control of
multiple servers boosts the already existing power management capabilities of service processors,
including graceful shutdown support for IPMI.
With multiple Ethernet ports, the MergePoint SP5324/SP534 0 appli a nces connect point-to-point
with Ethernet-based service processors. By isolating and protecting the connected service
processors from the external production network, the MergePoint SP5324/SP5340 appliances
provide secure and efficient rack- level management with seamless integration into the management
infrastructure.
Supported Target Devices
The MergePoint SP ma nager su pports target d evices with a variety of ser vice processors, includ ing:
• IPMI (Intelligent Platform Management Interface) 1.5 and 2.0
NOTE: The IPMI service processor is also referred to as a baseboard management controller (BMC).
• Dell DRAC (Dell Remote Access Card) 3, 4 and 5
• Dell 10G
• Dell DRAC/MC (Remote Access Controller/Modular Chassis)
• Hewlett Packard (HP) iLO (Integrated Lights-Out) and iLO 2
•HP IPMI
• HP BladeSystem c-Class
• IBM BladeCenter E Chassis
• IBM BladeCenter H Chassis
• IBM RSA (Remote Supervisor Adapter) II
• Sun ILOM (Integrated Lights Out Management)
• Sun ALOM (Advanced Lights Out Management)
• FSC iRMC (Fujitsu-Siemens Corp integr ated R emote Management Card)
Additionally, administrators can configure new target devices or modify existing target device
types for service processors not included in the previous list. For a complete list of supported
service processors, see the MergePoint SP manager release notes.
MergePoint SP5300 Appliance Configuration
1
2
3
4
5
6
7
8
9
Chapter 1: Product Overview 3
Figure 1.1: MergePoint SP5300 Appliance Configuration
Tab le 1.1: Descriptions for MergePoint SP5300 Appliance Configuration
Number Description Number
1 Remote User Web Interface 6 RJ-45 Ethernet Ports
2 LAN 7 Power
3 Target Device 8 Connection to the Serial Port
4 CAT 5 Cables 9 Terminal or Workstation (for Configuration)
5 MergePoint SP5300 Appliance
LEDs on the MergePoint SP5300 appliance
On the front of the MergePoint SP5300 appliance, the LAN LED provides information about the
LAN activity; the LED blinks to indicate activity. The power LED is green if the MergePoint
SP5300 appliance is turned on.
4 MergePoint Service Processor Manager SP53XX Installer/User Guide
MergePoint SP53XX Appliance (SP5340 Shown)
6
8
7
LAN
MergePoint SP5324/SP5340 Appliance Configuration
1
Figure 1.2: MergePoint SP5324/SP5340 Appliance Configuration
Table 1.2: Descriptions for MergePo int SP53 24/SP5340 Appliance Configuration
2
3
4
5
Number Description Number Description
1 Private ethernet ports (24 or 40) 5 10/100 secondary public Ethernet port -
2 10/100/GE (Gigabit Ethernet) primary
public Ethernet
3 Auxiliary (AUX) port (disabled) 7 Remote user web interface
4 Console port - For connecting either a
terminal or a computer running a terminal
emulation program
port
(Optional) For connection to a second
network connection or for failover
connection to the primary
6 Blade or service processor
8 Console user
network
Safety Precautions
To avoid potentially fatal shock hazard and possible damage to equipment, please observe the
following precautions:
• Do not use a 2-wire power cord in any Avocent product configuration.
• Test AC outlets at the target device and monitor for proper polarity and grounding.
• Use only with grounded outlets.
NOTE: The AC inlet is the main power disconnect.
Failure to observe the precautions in this section may result in personal injury or damage
to
equipment.
Observe the following general safety precautions when setting up and using Avocent equipment.
• Follow all cautions and instructions marked on the equipment.
• Follow all cautions and instructions in the installatio n documentation or on any cautionary
cards shipped with the product.
• Do not push objects through the openings in the equipment. Dangerous voltages may be
present. Objects with conductive properties can cause fire, electric shock or damage to
the
equipment.
• Do not make mechanical or electrical modificat ions to the equipment.
• Do not block or cover openings on the equipment.
• Choose a location that avoids excessive heat, direct sunlight, dust or chemical exposure, all of
which can cause the product to fail. For example, do not place an Avocent product near a
radiator or heat register, which can cause overheating.
• Connect products that have dual power supplies to two separate power sources, for example,
one commercial circuit and one uninterruptible power supply (UPS). The power sources must
be independent of each other and must be controlled by separate circuit breakers.
• For products that have AC power sup pli es, ensu re th at the vol tage a nd freq uency of the power
source match the voltage and frequency on the label on the equipment.
• Products with AC power supplies have grounding-type three-wire power cords. Make sure the
power cords are plugged into single
• Do not use household extension po wer cords with Avocent equipment because household
extension cords are not designed for use with computer systems and do not have
overload
• Make sure to connect DC power supplies to a grounded return.
• Ensure that air flow is sufficient to prevent extreme operating temperatures. Provide a
minimum space of 6 inches (15 cm) in front and back for adequate airflow.
• Keep power and interface cables clea r of foot traf fic. Route cables inside walls, under the f loor ,
through the ceiling or in protective channels or raceways.
protection.
Chapter 1: Product Overview 5
-phase power systems that have a neutral ground.
6 MergePoint Service Processor Manager SP53XX Installer/User Guide
• Route interface cables away from motors and other sources of magnetic or radio
frequency
interference.
• Stay within specified cable length limitations.
• Leave enough space in front and back of the equipment to allow access for servicing.
When installing Avocent equipment in a rack or cabinet, observe the following precautions:
• Ensure that the floor’s surface is level.
• Load equipment starting at the bottom first and fill the rack or cabinet from the bottom to
the
top.
• Exercise caution to ensure that the rack or cabinet does not tip during installation and use an
anti
-tilt bar.
When using a desk or table, observe the following precautions:
• Choose a desk or table sturdy enough to hold the equipment.
• Place the equipment so that at least 50% of the equipment is inside the table or desk’s leg
support area to avoid tipping of the table or desk.
Rack mount safety considerations
• Elevated Ambient Temperature: If installed in a closed rack assembly, the operating
temperature of the rack environment may be greater than room ambient. Use care no t to exceed
the rated maximum ambient temperature of the switch.
• Reduced Air Flow: Installation of the equipment in a rack should be such that the amount of
airflow required for safe operation of the equipment is not compromised.
• Mechanical Loading: Mounting of the equipment in the rack should be such that a hazardous
condition is not achieved due to uneven mechanical loading.
• Circuit Overloading: Consideration should be given to the connection of the equipmen t to the
supply circuit and the effect that overloading of circuits might have on overcurrent protection
and supply wiring. Consider equipment nameplate ratings for maximum current.
• Reliable Earthing: Reliable earthing of rack mounted equipment should be maintained. Pay
particular attention to supply connections other than direct connections to the branch circuit
(for example, use of power strips).
Cabling installation, maintenance and safety tips
The following is a list of important safety considerations that should be reviewed prior to installing
or maintaining your cables:
• Keep all CAT 5 runs to a maximum of 10 meters each.
• Maintain the twists of the pairs all the way to the point of termination, or no more than one half
inch untwisted. Do not skin off more than one inch of jacket while terminating.
• If bending the cable is necessary, make it gradual with no bend sharper than a one inch radius.
Allowing the cable to be sharply bent or kinked can permanently damage the cable’s interior.
Chapter 1: Product Overview 7
• Dress the cables neatly with cable ties, using low to moderate pressure. Do not overtighten ties.
• Cross-connect cables where necessary, using rated punch blocks, patch panels and
components. Do not splice or bridge cable at any point.
• Keep CAT 5 cable as far away as possible from potential sources of EMI, such as electrical
cables, transformers and light fixtures. Do not tie cables to electrical conduits or lay cables on
electrical fixtures.
• Always test every installed segment with a cable tester. “Toning” alone is not an
acceptable
test.
• Always install jacks so as to prevent dust and other contaminants from settling on the contacts.
The contacts of the jack should face up on the flush mounted plates, or left/right/down on
surface mount boxes.
• Always leave extra slack on the cables, neatly coiled in the ceiling or nearest concealed
location. Leave at least five feet at the work outlet side and 10 feet at the patch panel side.
• Choose either 568 A or 568B w iring standard befor e beg inning . Wire all jacks and patch panels
for the same wiring scheme. Don’t mix 568A and 568B wiring in the same installation.
• Always obey all local and national fire and building codes. Be sure to firestop all cables that
penetrate a firewall. Use plenum rated cable where it is required.
CAUTION: This MergePoint SP manager contains an internal battery that is used for the real time clock. This
battery is not a field replaceable item, and replacement should not be attem pt ed by a user. If real time clock
errors occur and the battery is suspected, visit http://www.avocent.com/support or contact the Avocent Technical
Support location nearest you.
WARNING: For Service Personnel Only - There is a risk of explosion if the battery is replaced with an incorrect
type. Dispose of used batteries according to the manufacturer’s instructions.
8 MergePoint Service Processor Manager SP53XX Installer/User Guide
CHAPTER
Installation and Setup
2
Configuring Power for the MergePoint SP manager
The MergePoint SP manager is supplied with single or dual AC or DC power supplies.
To configure AC power:
1. Make sure that the power switch on the MergePoint SP manager is turned off.
2. Plug the power cable into the MergePoint SP manager and in to a power source.
3. Turn on the MergePoint SP manager.
9
To configure DC power:
DC power is connected to DC-powered MergePoint S P manager s by way of three wires: Return
(RTN), Ground (GND) and -48VDC.
WARNING: It is critical that the power source supports the DC power requirements of your appliance. Make sure
that your power source is the correct type and that your DC power cables are in good condition before
proceeding. Failure to do so could result in damage to the equipment or in personal injury .
The following diagram shows the connector configuratio n for connecting DC power. You may use
either a flat-blade or Phillips screwdriver for this procedure.
10 MergePoint Service Processor Manager SP53XX Installer/User Guide
1 2 3 4
Figure 2.1: DC Power Connection Terminal Block
Table 2.1: DC Power Connection Details
Number Description
1 Power switch
2 RTN (Return)
3 GND (Ground)
4 -48VDC
1. Make sure that the power switch on the console server is turned off.
2. Make sure that DC power cables are not connected to a power source.
3. Remove the protective cover from the DC power block by sliding it to the l eft or right.
4. Loosen all three DC power connection terminal screws.
5. Connect your return lead to the RTN terminal and tighten the screw.
6. Connect your ground lead to the GND terminal and tighten the screw.
7. Connect your -48VDC lead to the -48VDC terminal and tighten the screw.
8. Slide the protective cover back into place over the DC terminal block.
9. If your MergePoint SP manager has dual-input DC terminals, repeat steps 3 - 8 for the second
terminal.
10. Connect the DC power cables to the DC power source and turn on the DC power source.
11. Turn on the Me rgePoint SP manager.
Connecting to the Network
To connect the MergePoint SP manager and service processors to the network:
1. Rack mount or place the MergePoint SP manager at the top of your server rack.
Chapter 2: Installation and Setup 11
2. For a MergePoint SP5300 appl iance: Using Eth ernet cables, co nnect the LAN1 (eth0) network
port on the back of the appliance to the external network, and connect the LAN2 (eth1) port to
the internal network. In a typical installation, the LAN1 port provides access to the web
interface, and the LAN2 port provides access to the service processors.
-or-
For a MergePoint SP5324/SP5340 appliance: Connect an Ethernet cable from the primary
Ethernet 10/100/GE (Gigabit Ethernet) port to the network. If desired, connect an Ethernet
cable to the secondary Ethernet 10/100 port and configure the port for failover (see
Configuring MergePoint SP5324/SP5340 appliance network settings on page 16).
Connect an Ethernet cable from any private Ethernet port on the MergePoint SP5324/SP5340
appliance to dedicated Ethernet ports on a service processor or a dedicated Ethernet port on a
blade server that manages multiple blade service processors.
3. Turn on the power switches of the connected devices.
NOTE: Service processors should be configured according to their manufacturer’s instructions.
Configuring the MergePoint SP Manager Basic Settings
Before a MergePoint appliance can be added to you r network, it must have an IP address to identify
it. By default, it is DHCP enabled and can obtain an IP address from an available DHCP server.
For installations where a DHCP server is unavailable or not desired, the IP ad dress can be assigned
through a serial connection.
To configure the MergePoint SP manager IP address through a serial connection:
1. Connect a terminal or a workstation that is running a terminal emulation program to the
serial
port.
2. Start a session with the port settings of serial speed as 9600 bps, data length as 8 data bits,
parity as none, stop bits as 1, flow control as none and emulation as ANSI.
Once a connection is established, a prompt appears.
3. For the MergePoint SP5300 appliance:
a. Type 2 (Network Config).
b. Type 1 (Setup eth) to configure any of the listed network settings specific to your network.
-or-
For a MergePoint SP5324/SP5340 appliance:
a. Log into the console port as root with the default password avocent.
b. Enter the passwd command, and enter and confirm a new password for the root user.
c. Type cli to load the CLI utility.
12 MergePoint Service Processor Manager SP53XX Installer/User Guide
d. Configure the primary Ethernet interface (eth0) by setting the method to static and
assigning a static IP address, a gateway and a netmask:
cli> set network interface eth0 method static address
<SPmanager_IPaddress> gateway <gateway_IP_address> netmask
<netmask>
e. Specify a hostname, a domain, a DNS server IP addres s, and an optional secondary DNS
server IP address:
cli> set network hostname <appliance_name> resolv domain
<domain_name> dns0 <DNS_server_IPaddress> dns1
<secondary_DNS_server_IPaddress>
f. Confirm the configuration for the interface:
cli> get network interface eth0
g. Confirm the name server configuration:
cli> get network resolv
h. Save the changes:
cli> commit
i. Exit from the CLI utility:
cli> quit
NOTE: To restore default configuration parameters, type restorefactory. To restart the MergePoint SP manager
using a previous firmware version, type roll_back.sh.
NOTE: For more information on configuring IP address, see Summary of How to Configure the Top Level
Parameters on page 116.
Activating the MergePoint SP5300 Appliance License Keys
You must register your MergePoint SP5300 appliance online at www.avocent.com to obtain a
master license key. The master key must be configured before you can discover and manage any
target devices. The license included with your MergePoint SP5300 appliance allows you to
discover and manage up to 64 target devices.
NOTE: Registration is not required for the MergePoint SP5324/SP5340 appliance.
A license key is made up of a master key and a slave key(s). The mast er key is used to activate the
MergePoint SP5300 appliance and i ts slave keys speci fy the number of managed target devices that
are supported by the
You may purchase upgrade licens es to add support for additional target devices up to a maximum
of 256. If you purchase one or more upgrade licenses, perform the following procedures to
license.
Chapter 2: Installation and Setup 13
configure the MergePoint SP5300 appliance with the master key and slave key(s) for the new
license key(s).
To activate the MergePoint SP5300 appliance license:
1. Follow the instructions on the registration card included with the MergePoint SP5300
appliance to activate the appliance serial number. Once completed, you will receive a master
license key.
2. Open a web browser and enter the IP address (http://<appliance IP address>) of
appliance.
the
3. The MergePoint SP5300 appliance web interface window appears. Type the master key in the
fields provided and click Add.
4. The User Login window appears. Type admin as the username and type admin as the
password. To change the admin password, see
on page 22.
To view license information (Admin users only):
5. Click System – Licenses for a license summary and list of license keys and descriptions.
To add a master or slave key:
To add an appliance user (Admin users only):
1. Clic k t he System tab.
2. In the top navigation bar, click Licenses. The License window appears.
3. Click Add Master Key or Add Slave Key and type the master key.
4. Click Apply.
Adding the MergePoint SP Manager to a DSView 3
Software
Installation
If you will be u sin g t h e Merg ePo i nt S P man ager w ith in a D SView 3 software installation, you may
now use the DSView 3 software Add Appliance wizard to add the MergePoint SP manager and
finish configuration. For detailed instructions, refer to the DSView 3 software installer/user guide.
Configuring the MergePoint SP Manager Network Settings
Ethernet ports on the MergePoint SP5300 appliance
The MergePoint SP5300 appliance has two public Ethern et po rts (eth0 and eth1) , which ar e label ed
LAN1 and LAN2. The eth0 port is
connecting to service processors on the internal network.
NOTE: Connecting service processors to eth0 is not recommended because some services, like BMC
provisioning or DHCP servers, only listen to eth1.
for connecting to the external network and eth1 is for
14 MergePoint Service Processor Manager SP53XX Installer/User Guide
Ethernet ports on the MergePoint SP5324/SP5340 appliance
The MergePoint SP5324/SP5340 ap plia nce has two pub lic Ethernet por ts (eth0 and eth1 ) and 24 or
40 Ethernet private ports. The public ports are used for connecting to the public (or management)
network and the private ports are used for connecting to service processors on the private network.
Therefore, the managed private side of th e MergePoi nt SP manager is isolated from the public side
to ensure security. Access to all connected service processor servers is consolidated through the one
publicly known IP
Private Ethernet ports
The MergePoint SP5324/SP5340 appliance is aware of only a single interface to the private
network, priv0, for communicat ing with the target devices. Packets are sent and received by priv0
through the private Ethernet ports.
Each private Ethernet port may be connected to o ne or to multiple service processor s. For example,
an Ethernet port may be connected to a blade manager with multiple service processors, and in
those cases a single private Ethernet port may require multiple IP addresses.
All communication among private Ethernet ports is blocked unless priv0 is the sending or
receiving
port.
address.
Public Ethernet ports
On the public side of the MergePoint SP5324/SP5340 appliance, the primary and secondary
Ethernet ports are referred to as eth0 and eth1.
Failover
Failover is important for high-availability environments where constant accessibility is required to
support mission-critical applications. The secondary Ethernet port on the MergePoint SP5324/
SP5340 appliance can option ally be conf igur ed for failover. Failover automatically redir ects traffic
from the primary Ethernet port to the secondary Ethernet port should the primary interface fail.
The primary Ethernet po rt co ntinues t o be monito red, and when it starts functioning again, traf fic is
then automatically redirected back through the primary Ethernet port. All connection sessions
continue without interruption.
With failover, both the primary and secondary Ethernet ports are assigned a single IP and single
MAC [Ethernet] address. After failover is enabled, the bonded Eth ernet inte rfaces are refer red to as
bond0.
Bridge mode
Bridge mode bridges the pri vate Ethernet po rts with the pu blic Ethern et ports, allowi ng traffic to go
through the MergePoi nt SP 5324/SP5 340 applia nce fro m a host on the external n etwork to a service
processor on the internal network and vice-versa, with no interference from the MergePoint SP
manager itself.
Chapter 2: Installation and Setup 15
After Bridge mode is enabled, the bridged Ethernet interfaces are referred to as br0; the eth0, eth1
and priv0 are not accessible at the same time.
NOTE: If Bridge mode is enabled, security settings are no longer managed by the MergePoint SP manager.
Instead, the user must configure any required security settings from the service processor attached to the
MergePoint SP manager.
Configuring MergePoint SP5300 appliance network settings
In the Appliance Network Setting window, you can set IP addresses for the Ethernet ports and
configure a DNS server.
A primary and a secondary DNS server may be configured to allow the use of target device names
instead of IP addresses.
You can also set VLAN for each Ethernet interface.
To configure network settings for the MergePoint SP5300 appliance (Admin users
only):
1. Clic k t he Network tab.
2. In the top navigation bar, click Network.
3. Select Eth0 or Eth1 as the def ault gateway and clic k Apply.
4. Configure the following fields for the Domain Name System (DNS) server:
a. In the Primary server field, type the IP address of the primary server.
b. In the Secondary server field, type the IP addres s of the secondary server.
c. In the Domain name field, type the domain name.
d. Click Apply.
5. Click a device li nk. Confi gure IPv4 and/or IPv6 addresses by entering the following
information in the respective areas.
a. In the MTU field, accept or change the existing value.
b. For the DHCP method, select DHCP.
-orFor the Static method, select Static and enter the address, subnet mask, gateway in the
fields provided. For IPv4 only, also enter the broadcast in the field provided.
c. Click Apply.
To enable VLAN for the MergePoint SP5300 appliance (Admin users only):
1. Clic k t he Network tab.
2. Click a device li nk. Confi gure VLAN for the device:
a. In the ID field, type the ID for the VLAN.
16 MergePoint Service Processor Manager SP53XX Installer/User Guide
b. In the Status drop-down menu, select Yes to enable VLAN.
c. Click Apply.
Configuring MergePoint SP5324/SP5340 appliance network settings
When configuring Ethernet ports, be aware of the following conditions:
• In Normal mode, when each Ethernet port is active and assigned a different IP address, both
ports are reachable through either IP address even if the cable is disconnected from one of the
interfaces.
• In Failover mode, the secondary Ethernet interface becomes bonded to the primary Ethernet
interface and both are referred to as a single bond0 interface. As a result, the same set o f values
applies to the single bond0 interface.
• In Bridge mode, both the primary and secondary Ethernet interface become disabled. In
addition, security settings are no longer managed by the MergePoint SP manager. Instead, the
user must configure any required security settings from the service processor attached to the
MergePoint SP manager.
To configure network settings for the MergePoint SP5324/SP5340 appliance
(Admin users only):
1. Clic k t he Network tab.
2. In the top navigation bar, click Network. The Appliance Network Setting window appears.
3. In the mode drop-down menu, select the mode and click Apply.
4. Select eth0 or eth1 as th e default ga teway and click Apply.
5. Configure the following fields for the Domain Name System (DNS) server:
a. In the Primary server field, type the IP address of the primary server.
b. In the Secondary server field, type the IP addres s of the secondary server.
c. In the Domain name field, type the domain name.
d. Click Apply.
6. Click a device li nk. Confi gure IPv4 and/or IPv6 addresses by entering the following
information in the respective areas.
a. In the MTU field, accept or change the existing value.
b. For the DHCP method, select DHCP.
-orFor the Static method, select Static and enter the address, subnet mask, gateway in the
fields provided. For IPv4 only, also enter the broadcast in the field provided.
c. Click Apply.
NOTE: For Normal mode, you may configure either eth0 or eth1, or both. For Failover mode, you only need to
configure Ethernet port bond0. For Bridge mode, you only need to configure Ethernet port br0.
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