Avocent LongView IP User Manual
LongView
®
Installer/User Guide
IP
USA Notification
Warning: Changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
Canadian Notification
This digital apparatus does not exceed the Class A limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian Department
of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le
brouillage radioélectrique édicté par le Ministère des Communications du Canada.
Safety and EMC Approvals and Markings
UL, FCC, cUL, CE
Sound Level Measure
The measured sound level of this appliance is 44.7 dB(A).
Die arbeitsplatzbezogene Geräuschemission des Gerätes beträgt 44,7 dB(A).
LongView® IP KVM Extender
Installer/User Guide
Avocent, the Avocent logo, The Power of Being There and LongView are
registered trademarks of Avocent Corporation or its affiliates. All other
marks are the pro p e r ty of their respectiv e ow ners.
© 2007 Avocent Corporation. All rights reserved . 59 0-721-617A
Instructions
This symbol is intended to alert the user to the presence of important operating and maintenance
(servicing) instructions in the literature accompanying the appliance.
Dangerous Voltage
This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the
product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
Power On
This symbol indicates the principal on/off switch is in the on position.
Power Off
This symbol indicates the principal on/off switch is in the off position.
Protective Grounding Terminal
This symbol indicates a terminal which must be connected to earth ground prior to making any other
connections to the equipment.
TABLE OF CONTENTS
Table of Contents
List of Figures .................................................................................................................. v
List of Tables..................................................................................................................vii
Chapter 1: Product Overview.................... ....... ...... ....... ...... ...... ....... ...... ....... ...... ....... ..... 1
Features and Benefits ........................................................................................................................1
Safety Precautions .............................................................................................................................3
Chapter 2: Installation ...................................... ...... ....... ...... ...... ....... ............................... 5
Getting Started.......................................... ...... ...... .................................. ..... ......................................5
Items needed to install the LongView IP KVM extender............................................................5
Optional items.............................................................................................................................5
Mounting Option................................................................................................................................5
Installation Options ...........................................................................................................................6
Point-to-point installation ..........................................................................................................6
Connecting power.......................................................................................................................8
Networked installation................................................................................................................8
iii
Chapter 3: Operations ...................................... ...... ....... ...... ...... ....... ............................. 11
Overview..........................................................................................................................................11
LED identification ....................................................................................................................11
Accessing the System .......................................................................................................................12
The Serial Menu...............................................................................................................................12
Accessing the serial menu.........................................................................................................12
Navigating the serial menu.......................................................................................................13
Configuring Network Settings..........................................................................................................13
Configuring Video Input Settings ....................................................................................................18
Detecting a Transmitter IP Address................................................................................................19
Authentication..................................................................................................................................20
Flash Upgrading the LongView IP KVM Extender...................................................... ...... .............23
Restoring Factory Default Settings..................................................................................................24
Resetting the LongView IP KVM Extender......................................................................................24
Viewing System Information............................................................................................................25
Session Retry Settings..................................... .................................. ...... ..... ....................................25
iv LongView IP KVM Extender Installer/User Guide
Audio Performance Settings............................................................................................................26
Appendices..................................................................................................................... 29
Appendix A: Technical Specifications.............................................................................................29
Appendix B: Factory Default Settings............................................................................................. 33
Appendix C: Technical Support.......................................................................................................34
Appendix D: Troubleshooting..........................................................................................................35
LIST OF FIGURES
List of Figures
Figure 1.1: LongView IP KVM Extender - Basic System..................................................................1
Figure 2.1: Point-to-point Installation..............................................................................................6
Figure 2.2: Receiver and Transmitter Installation............................................................................7
Figure 2.3: Networked Installation ...................................................................................................8
Figure 3.1: Com1 Properties Menu.................................................................................................13
Figure 3.2: Transmitter Main Menu................................................................................................14
Figure 3.3: Transmitter Network Configuration Menu...................................................................14
Figure 3.4: Receiver Main Menu.....................................................................................................15
Figure 3.5: Transmitter Configuration Menu on the Receiver........................................................15
Figure 3.6: Receiver Main Menu.....................................................................................................16
Figure 3.7: Network Configuration Menu.......................................................................................17
Figure 3.8: Receiver Network Configuration Menu........................................................................17
Figure 3.9: Transmitter Console Settings Menu .............................................................................18
Figure 3.10: Transmitter Target Video Menu.................................................................................19
Figure 3.11: Receiver Security Configuration Menu ......................................................................20
Figure 3.12: Transmitter Security Configuration Menu .................................................................22
Figure 3.13: Receiver Reset Appliance Menu.................................................................................24
Figure 3.14: Session Retry Menu ....................................................................................................26
v
vi LongView IP KVM Extender Installer/User Guide
LIST OF TABLES
List of Tables
Table 2.1: Default Network Settings..................................................................................................9
Table 3.1: RJ-45 Connector LEDs ..................................................................................................11
Table A.1: Receiver Product Specifications ...................................................... ...... ..... ...... .............29
Table A.2: Transmitter Product Specifications ............... ...... ..... .................................. ...... ..... ........31
Table B.1: LongView IP KVM Extender Default Settings............................................................... 33
vii
viii LongView IP KVM Extender Installer/User Guide
CHAPTER
Product Overvi ew
1
Features and Benefits
The Avocent LongView® IP KVM extender enables the desktop user to have full access to
keyboard, video, mouse (KVM) and audio devices. The LongView IP KVM extender provides
users with a full workstation experience from anywhere on the corporate TCP/IP network, while
maintaining the workstations securely housed in a corporate data center.
The LongView IP KVM extender consists of:
• A transmitter to connect externally to the remote workstation
• A receiver located at the user’s desk
1
Rack Mounted
Servers and Blades
User 1
Figure 1.1: LongView IP KVM Extender - Basic System
Gigabit Ethernet
Switch
LongView IP
Receiver
User 1
2 LongView IP KVM Extender Installer/User Guide
Automatic connection
When the receiver is turned on, a connection is automatically established with the remote
workstation via the transmitter.
Ethernet addressing
The receiver and transmitter are IP-addressable devices that locate workstations anywhere within
the network and at any distance from desktop users. The transmitter uses standard network
protocols to transfer data streams between the remote workstation and the peripheral devices
located at the receiver. The LongView IP KVM extender can operate on a network connection of
100 Mbps or 1 Gbps. For optimum performance, a 1 Gbps connection is recommended.
Multiplatform support
The transmitter is connected to the remote workstation via USB connectors. This enables the
LongView IP KVM extender to work seamlessly with PC, Sun and Macintosh workstations. The
LongView IP KVM extender supports the following operating systems:
•Microsoft® Windows®
•Red Hat Linux®
•Solaris
TM
• Mac OS®
Security
The LongView IP KVM extender supports Secure Sockets Layer (SSL) over a TCP/IP connection .
All data transmitted between the receiver and the transmitter is encrypted. Password protection is
also provided to control access to all administration functions.
Administration and maintenance
The receiver incorporates a serial menu that allows you to perf orm administr ation and maintenance
tasks for both the receiver and the transmitter. Examples of tasks you can perform include
configuration of network settings and firmware Flash upgrades.
Flash upgradable
Upgrade your firmware at any time using the XMODEM or HTTP protocols to ensure that your
LongView IP KVM transmitter and receiver are always running the most current version available.
Support for keyboards and mice
USB and PS/2 keyboards and mice are fully supported by the LongView IP KVM extender. The
system also allows for mix and match of USB and PS/2 peripherals. For example, it is possible to
use a USB keyboard in conjunction with a PS/2 mouse. The defa ult keybo ard and mouse driv ers of
the remote workstation are fully supported. This enables the LongView IP KVM extender to
support 2-, 3- and 5-button mice with scroll- and tilt-wheel capability. Composite mouse and
keyboard devices are also supported.
USB support
The LongView IP KVM extender is compatible with the USB 2.0 standard. The receiver provides
four USB 2.0 compliant ports that can be used to access USB keyboards, mice and USB hubs. Hotplugging of USB devices is supported.
NOTE: A hub cannot be used to expand the number of USB ports available.
Audio
The LongView IP KVM extender supports CD-quality stereo from the remote workstation to
peripheral speakers, and mono-quality audio from a microphone to the remote workstation.
Video
Video of 24-bit color depth up to a resolution of 1280 x 1024 at 60 Hz is supported by the
LongView IP KVM extender. Both CRT and flat-panel LCD monitors are supported, and can be
connected to the LongView IP KVM extender via a DVI-I video connector. VGA monitors can be
attached to the system by using a DVI to VGA adaptor. The system supports DDC version 2B.
Safety Precautions
To avoid potential vide o and/or keyb oard problems when using A vocent products:
• If the building has 3-phase AC power, ensure that the server and monitor are on the same
phase. For best results, they should be on the same circuit.
Chapter 1: Product Overview 3
To avoid potentially fatal shock hazard and possible damage to equipment, please observe the
following precautions:
• Do not use a 2-wire extension cord in any Avocent product configuration.
• Test AC outlets at the server and monitor for proper polarity and grounding.
• Use only with grounded outlets at both the workstation and monitor. When using a backup
Uninterruptible Power Supply (UPS), power both the workstation and the transmitter off the
same supply.
NOTE: The AC inlet is the main disconnect.
4 LongView IP KVM Extender Installer/User Guide
CHAPTER
Installation
2
Getting Started
Before installing your LongView IP KVM extender, refer to the list below to ensure that you have
all the items necessary for installation.
Items needed to install the LongView IP KVM extender
• Receiver
•Transmitter
• External power supply for the receiver
• IEC power cord
• LongView IP KVM Extender Quick Installation Guide
• UTP cable (not supplied)
• Three-wire serial cable or null modem cable (not supplied)
5
Optional items
To power the transmitter if a remote workstation does not have two available USB ports:
• A power supply (contact Avocent more details)
To connect a VGA monitor to the receiver:
• A DVI to VGA adaptor (not supplied)
To connect the transmitter to a remote workstation that has VGA video output:
• A VGA to DVI-I adaptor (not supplied)
To connect the transmitter to a remote workstation that has DVI-D video output:
• A DVI-D to DVI-I adaptor (not supplied)
Mounting Option
The receiver mounts to either the rear of a flat-panel monitor via a mounting plate accessory
(ordered separately) or is desk-mountable via a mounting kit, also available from Avocent.
6 LongView IP KVM Extender Installer/User Guide
Installation Options
CAUTION: To reduce the risk of electric shock or damage to your equipment, disconnect the power from the
receiver by unplugging the power supply from the electrical outlet. Also, turn on the remote workstation and the
receiver in the order described in the following procedures.
You can install the LongView IP KVM extender by using either the point-to-point method or
through a network.
Point-to-point installation
The following instructions will enable you to install your LongView IP KVM extender in a pointto-point configuration. In a point-to-point configuration, no administrator set up of the transmitter
or the receiver is required. However, if you choose the point-to-point configuration you can install
only one transmitter and receiver pair on a subnet.
Transmitter
Receiver
Remote
Workstation
Figure 2.1: Point-to-point Installation
To connect the transmitter:
Before connecting the transmitter to the remote workstation, ensure that the reso lution and the
refresh rate of the remote workstation are supported by the LongView IP KVM extender system.
Set the screen resolution and refresh rate of the remote workstation according to the receiver video
resolutions listed in Appendix A. Unsupported settings will cau se blank video at the receiver.
NOTE: Go to www.avocent.com for updated information on supported resolutions and refresh rates.
1. Turn off the remote workstation.
2. The transmitter has two USB connectors. Connect each of these connectors to a corresponding
USB port on the remote workstation.
Chapter 2: Installation 7
Microphone
3. Connect the video connector on the tr ans mitter to the app ropriately lab eled p ort o n the back of
the workstation.
NOTE: A VGA-only workstation can be connected to the transmitter using a VGA to DVI-I adaptor. You must
configure the transmitter video settings for VGA through the serial menu. For more information, see
Video Input Settings on page 18.
Configuring
4. Connect the transmitter’s audio and microphone connectors to the appropriately labeled ports
on the back of the workstation.
NOTE: For CD-quality audio, you must configure the Transmitter and the Receiver using the serial menu. For
more information, see Audio Performance Settings on page 26.
5. Connect one end of the UTP cable to the transmitter’s RJ-45 connector.
6. Turn on the workstation.
7. Route the other end of the UTP cable to the location you have chosen for the receiver. If
necessary, you can extend the UTP cable via junctions or a hub (subject to normal Ethernet
cabling practices).
The transmitter draws electrical power from two USB ports on the remote workstation. One USB
port is not sufficient to turn on the transmitter. If you have only one USB port on your remote
workstation, you will need to order an external power supply for the transmitter from Avocen t.
Receiver
Speakers
External
Power
Supply
Remote
Workstation
Figure 2.2: Receiver and Transmitter Installation
PS/2
Serial
Local Peripherals
Attached via USB
Transmitter
8 LongView IP KVM Extender Installer/User Guide
Connecting power
To connect the receiver:
1. Connect your keyboard, monitor, mouse and other peripheral cables to the appropriately
labeled ports on the back of the receiver.
2. Connect the UTP cable from the transmitter to the RJ-45 port on the back of the receiver.
NOTE: Use only the power supply provided by Avocent.
3. Connect one end of the 2.5 mm connector on the receiver’s power supply into the DC power
jack on the receiver. Connect the other end to an appropriate power source.
4. Turn on the receiver. A connection will be established with the remote workstation.
NOTE: VGA monitors can be connected to the receiver by using a DVI-I to VGA adaptor.
Networked inst all at ion
The following instructions will enable you to install your LongView IP KVM extender in a
networked configuration. In this installation, multiple transmitters and receivers are attached via
the same Ethernet network. In this case, it is important for each u nit to be con figu red with a uniq ue
IP address.
Transmitters and receivers may be configured for use on a single subnet or for use across routers.
Use of routers, however, will cause a slight increase in end-to-end latencies, which may not be
acceptable for all applications.
Transmitter
Remote Workstation
Figure 2.3: Networked Installation
Receiver
Chapter 2: Installation 9
The LongView IP KVM extender has been pre- confi gured with factory-defa ult network set tings. If
you install multiple extenders on the same subnet, you will need to assign a unique IP address to
each extender via the serial port.
Table 2.1: Default Network Settings
Default
Component IP Address Type
Receiver 192.168.13.1 static 0.0.0.0 255.255.255.0
Transmitter 192.168.13.2 static 0.0.0.0 255.255.255.0
Gateway
Subnet Mask
To install the LongView IP KVM extender on a network:
1. Connect the transmitter to the remote workstation as described previously in Point-to-point
installation on page 6. Connect one end of the UTP cable to the transmitter’s RJ-45 connector
and the other end to the Ethernet network.
2. Connect the receiver to the peripherals as described above in Point-to-point installation on
page 6. Use a length of UTP cable to connect the receiver to the Ethernet network via the RJ45 connector on the rear of the receiver.
3. Turn on the receiver.
4. Use the serial menu to re-configure the network settings for the transmitter an d then the
receiver. See
Configuring Network Settings on page 13 for more information.
NOTE: If the receiver and transmitter are to be located on different subnets, configure their network settings
before you connect to the network. If there are already transmitter/receiver pairs operating on the subnet,
configure network settings of new transmitter/receiver pairs before connecting them to the network.
5. Repeat this procedure for each transmitter and receiver pair you wish to install on the network.
10 LongView IP KVM Extender Installer/User Guide
CHAPTER
Operations
3
Overview
Operating a remote workstation through the LongView IP KVM extender is no different than
working directly connected to your workstation. When you turn on the receiver, a connection is
automatically established with the workstation.
While the default settings of your LongView IP KVM extender will work with most system s, you
may choose to change settings to better fit your system.You can change internal settings and
upgrade the LongView KVM IP extender via the serial menu.
LED identification
Front panel
11
There are two blue LEDs on the front panel of the receiver. The PWR LED will light up when the
receiver has been turned on. The ACTIVE LED will blink slowly until the receiver establishes a
connection with the transmitter. When a connection has been established between the receiver and
the transmitter, the ACTIVE LED will stop blinking and will remain lit.
Rear panel
Two LEDs are built into the RJ-45 connectors on the rear of the receiver and transmitter. The
following table illustrates their operation.
Table 3.1: RJ-45 Connector LEDs
LED Indication Meaning
LED 1 Green static Linked at 1 Gbps
Green flashing Linked at 100 Mbps
Green off No Link
LED 2 Yellow static Linked but no activity
Yellow flashing Transmit/receive activity
12 LongView IP KVM Extender Installer/User Guide
Accessing the System
When the receiver is turned on, it will initiate a connection with the remote workstation.
NOTE: If the remote workstation has been turned off, the receiver cannot establish a connection.
The Serial Menu
The receiver incorporates a serial menu that allows you to:
• Configure network settings for the receiver and transmitter
• Set or change passwords
• Upgrade your firmware for the receiver and transmitter
• Reset to factory defaults
• Set a session time-out value
• Change the audio performance settings
Accessing the serial menu
You can access the serial menu via the serial port on the back of the receiver. All terminal
commands are executed through a terminal or P C running terminal emulation software. By default,
two passwords are required to access the LongView IP KVM extender via the receiver. One
password is for the receiver; the other password is for the transmitter. In both cases, the default
password is password. For information on how to change the default password, see
Authentication on page 20.
Items needed to access the serial menu
• Networked workstation with a serial port
• Null modem serial cable (male DB-9) or three-wire serial cable
• Terminal emulation software
To access the serial menu:
1. Connect one end of the serial cable to the serial port on the back of the receiver.
2. Connect the other end of the serial cable to the serial port of your PC.
3. Launch your terminal emulation software . The Com1 Properties menu will appear.
4. Configure the terminal session for 57600 bits per second, 8 data bits, no parity, 1 stop bit and
no flow con trol. Click OK.
NOTE: Software (XON/XOFF) flow control is supported. However, it should not be used when using XMODEM.
Chapter 3: Operations 13
Figure 3.1: Com1 Properties Menu
5. Press Enter to display the serial menu. The Appliance Selection Menu will appear.
6. Type 1 to enter the Receiver Menu or type 2 to to enter the Transmitter Menu. You will be
prompted to enter a password.
7. Type the password an d press Enter.
NOTE: If there is no transmitter connected to the receiver , an error message will display and you will be returned
to the Appliance Selection Menu.
Navigating the serial menu
To navigate the serial menu, type the number or letter that corresponds to the option you wish and
press
Enter. To exit a menu or screen and to confirm any configuration changes you have made,
type
0 (zero) and press Enter.
Configuring Network Settings
NOTE: It is recommended that you configure the network settings for the transmitter before you configure the
network settings for the receiver. Static addressing is the only IP addressing method supported.
14 LongView IP KVM Extender Installer/User Guide
To configure network settings for the transmitter:
1. Activate the serial menu as described in Accessing the serial menu on page 12.
2. Choose option 2 to access the Transmitter Menu and press Enter. If the password option is
enabled, you will be prompted for a password.
3. Type the password an d press Enter. The Transmitter Main Menu will appear.
Figure 3.2: Transmitter Main Menu
NOTE: The Reset Appliance option in the Transmitter Main Menu applies only to network settings.
4. Press 1 to select the Network Configuration option and press Enter. The Network
Configuration Menu appears.
5. Press 1 to select the Transmitter Network Config option and press Enter. The Transmitter
Network Configuration Menu will appear.
Figure 3.3: Transmitter Network Configuration Menu
6. Press 1 to select the Transmitter IP Address option and press Enter. Type a valid IP address.
Press
Enter to return to the Transmitter Network Configuration Menu.
7. Configure the network and default network using the same principle.
Chapter 3: Operations 15
8. Type 0 (zero) and press Enter to return to the Network Configuration Menu, or if you made a
mistake and do not wish to save changes to the network settings, type
C and press Enter.
9. To confirm your changes and apply those settings type 0 (zero) and press Enter.
10. A system message will appear that states Connection to the transmitter is lost. You will be
automatically returned to the Appliance Selection Menu
screen.
11. Choose option 1 to access the Receiver Menu. If the password option is enabled, you will be
prompted f or a password.
12. Type the password a nd press Enter. The Receiver Main Menu will appear.
Figure 3.4: Receiver Main Menu
13. Press 1 to select Network Configuation option and press Enter. The Network Configuration
Menu will appear.
14. Press 1 to select the Transmitter IP Config option and press Enter. The Transmitter IP
Configuration Menu will appear. The old transmitter IP address is displayed beside menu
option 1.
Figure 3.5: Transmitter Configuration Menu on the Receiver
16 LongView IP KVM Extender Installer/User Guide
15. Press 1 to select Transmitter IP Address and press Enter. Type the new IP address for the
transmitter. Press
Enter to return to the Transmitter IP Configuration Menu.
16. Type 0 (zero) and press Enter to return to the Network Configuration Menu.
17. If you made a mistake and do not wish to save the changes you made to the network settings
type
C and press Enter.
18. To confirm your changes and apply those settings, type 0 (zero) and press Enter.
19. The receiver will now automatically reset to apply the new network configuration. Y ou will be
automatically returned to the Appliance Selection Menu screen. The connection to the
transmitter will be automatically restored.
To configure network settings for the receiver:
1. Activate the serial menu as described in Accessing the serial menu on page 12.
2. Press 1 to access the Receiver Menu and press Enter. If the password option is enabled, you
will be prompted for a password. See
3. Type the password an d press Enter. The Receiver Main Menu will appear.
Authentication on page 20.
Figure 3.6: Receiver Main Menu
Chapter 3: Operations 17
4. Press 1 to select Network Configuration and press Enter. The Network Configuration Menu
will appear.
Figure 3.7: Network Configuration Menu
5. Press 1 to select Receiver Network Config and press Enter. The Receiver Network
Configuration Menu will appear and display the current network settings.
Figure 3.8: Receiver Network Configuration Menu
NOTE: The Reset option in the receiver Network Configuration Menu applies only to network settings.
6. Press 1 to select Receiver IP Address and press Enter.
7. Type a valid IP address. Press Enter to return to the Receiver Network Configuration Menu.
8. Press 2 to select Receiver Netmask and press Enter.
9. Type a valid receiver netmask. Press Enter to return to the Receiver Network
Configuration Menu.
10. Press 3 to select Receiver Default Gateway and press Enter.
18 LongView IP KVM Extender Installer/User Guide
11. Type a valid receiver default gateway. Press Enter to return to the Receiver Network
Configuration Menu.
12. Type 0 (zero) and press Enter to return to the Network Configuration Menu.
13. If you made a mistake and do not wish to save the changes you made to the network settings,
type
C and press Enter.
14. To confirm your changes and apply those settings, type 0 (zero) and press Enter.
NOTE: Changes to network configurations are applied only after you exit the Network Configuration Menu.
15. The receiver will now automatically reset to apply the new network configuration. During
reset, the receiver will drop its connection to the transmitter. You will be automatically
returned to the Appliance Selection Menu. The connection will be restored.
Configuring Video Input Settings
The LongView IP KVM extender system is capable of transmitting either digital (DVI) or analog
video (VGA) from the remote workstation to your monitor. To enable the system to transm it the
appropriate video signal for your monitor, you must first configure the video input settings for
the transmitter.
NOTE: Video-display problems may occur if video input settings are not configured correctly.
To configure the video input settings:
1. Activate the serial menu as described in Accessing the serial menu on page 12.
2. Choose option 2 to access the Transmitter Menu and press Enter. If the password option is
enabled, you will be prompted for a password. See
Authentication on page 20 .
3. Type the password an d press Enter. The Transmitter Main Menu will appear.
4. Press 7 to select Console Settings and press Enter. The Console Settings Menu will appear.
The current video input setting is displayed beside the Target Video option.
Figure 3.9: Transmitter Console Settings Menu
Chapter 3: Operations 19
5. Press 1 to select Target Video and press Enter. The Target Video Menu will display.
Figure 3.10: Transmitter Target Video Menu
6. To toggle between DVI or VGA, press 1 to select the Target Video - DVI/VGA option and
press
Enter.
7. The updated setting will then be displayed beside menu option 1.
8. To save your changes and exit the menu, type 0 (zero) and press Enter. The unit resets after
you press
Enter.
Detecting a Transmitter IP Address
In the event that you forget the IP address of a transmitter, you can use the serial menu to detect the
IP address of a transmitter that is connected to the receiver.
T o detect the IP address of a connected transmitter:
1. Turn off the remote workstation to which the transmitter is attached.
NOTE: If the transmitter receives its power from an external power supply, disconnect the transmitter from that
external power supply.
2. Press 1 to select the Receiver Menu and press Enter. If the password option is enabled, you
will be prompted for a password. See
3. Type the password an d press Enter. The Receiver Main Menu will appear.
4. Press 1 to select Network Configuration and press Enter. The Network Configuration Menu
will appear.
5. Press 2 to select Transmitter IP Config and press Enter. The Transmitter IP Config Menu will
appear. The old transmitter IP address is displayed beside menu option 1.
6. Press 3 to select Detect Transmitter Address and press Enter. The following message will be
displayed: Connect the transmitter and the receiver, then power up the transmitter.
7. Turn on the transmitter.
Authentication on page 20.
20 LongView IP KVM Extender Installer/User Guide
8. The receiver will detect the IP address of the connected transmitter. The Transmitter IP
Configuration Menu will refresh and the current IP address of the connected transmitter will be
displayed beside menu option 1.
NOTE: The detected IP address of the connected transmitter will not be automatically saved. You must enter the
detected IP address manually, by choosing Transmitter IP Address from the Transmitter IP Configuration Menu.
Authentication
Two passwords are required to access the LongView IP KVM extender via the serial menu. One
password is for access to the serial menus that control the receiver. The other password is for access
to the serial menus that control the transmitter. In both cases, the default passwor d is password.
Authentication for the receiver
You can change the password settings for the receiver through the serial menu via the Receiver
Security Configuration Menu.
T o access the Receiver Security Configuration Menu:
1. Activate the serial menu as described in Accessing the serial menu on page 12.
2. Choose option 1 to access the Receiver Menu. If the password option is enabled, you will be
prompted for a password. See
3. Type the password an d press Enter. The Receiver Main Menu will appear.
4. Choose Security Configuration. The Security Configuration Menu will appear.
Authentication on page 20.
Figure 3.11: Receiver Security Configuration Menu
T o disable or enable the receiver password:
1. Press 1 to select Console Password on the Security Configuration Menu and press Enter. If a
password had been enabled, this action will disable the password.
2. If a password had been disabled, you will be prompted to enter a password.
3. Type the new password and press Enter.
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