LONGVIEW® 1000
Installer/User Guide
USA Notification
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense.
European Notification
Warning: This is a class A product. In a domestic environment this product may cause radio interference in which
case the user may be required to take adequate measures.
Canadian Notification
This class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Japanese Approvals
Safety and EMC Approvals and Markings
USA (UL, FCC), Canada (cUL), European Union (CE) and Japan (VCCI)
LongView® 1000 Extender
Installer/User Guide
Avocent, the Avocent logo, The Power of Being There and LongView are
registered trademarks of Avocent Corporation or its affiliates in the U.S.
and other countries. All other marks are the property of their respective
owners.
© 2010 Avocent Corporation. 590-550-501D
Instructions
This symbol is intended to alert the user to the presence of important operating and maintenance
(servicing) instructions in the literature accompanying the appliance.
Dangerous Voltage
This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the
product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
Power On
This symbol indicates the principal on/off switch is in the on position.
Power Off
This symbol indicates the principal on/off switch is in the off position.
Protective Grounding Terminal
This symbol indicates a terminal which must be connected to earth ground prior to making any other
connections to the equipment.
iii
Chapter 1: Product Overview.......................................................................................... 1
Features and Benefits ........................................................................................................................1
Compatibility with Peripherals..........................................................................................................1
Safety Precautions .............................................................................................................................2
Chapter 2: Installation ..................................................................................................... 3
Getting Started...................................................................................................................................3
Mounting options ........................................................................................................................3
Connecting the local keyboard, monitor and mouse .................................................................. 3
Connecting power.......................................................................................................................6
Chapter 3: Operations ..................................................................................................... 7
About Your LongView 1000 Extender ...............................................................................................7
Configuring keyboard layout and emulation for the receiver via the OSD................................ 8
Configuring keyboard layout and emulation for the transmitter via the OSD ........................... 8
Configuring your OSD hotkey sequence.....................................................................................9
Activating OSD Timeout............................................................................................................. 9
Displaying system information ...................................................................................................9
Accessing the Command Line .......................................................................................................... 11
Equalization tuning...................................................................................................................11
Deskew tuning...........................................................................................................................12
Upgrading Your LongView 1000R Receiver and Transmitter
via Bootloader..................................................................................................................................13
Activating bootloader ............................................................................................................... 14
Bootloader features .................................................................................................................. 15
Appendices..................................................................................................................... 21
Appendix A: Technical Specifications ......................................................................................21
Appendix B: Technical Support................................................................................................ 23
Appendix C: Troubleshooting...................................................................................................24
TABLE OF CONTENTS
iv LongView 1000 Installer/User Guide
1
Product Overview
Features and Benefits
The Avocent LongView® 1000 extender, which utilizes the LongView 1000R receiver and an
AMIQDM module (transmitter), allows PS/2 and USB keyboard, video and mouse (KVM)
peripherals to work seamlessly from up to 1000 feet away from your server. Standard UTP cabling
makes installation simple and keeps costs low. The LongView 1000R receiver can be rack
mounted, desk mounted or mounted on the back of your monitor.
The industry-standard design of the LongView 1000 extender makes it compatible with virtually
any PC, display technology and operating system. Installation requires no new drivers or software.
Figure 1.1: LongView 1000R Receiver
Compatibility with Peripherals
The LongView 1000 extender is compatible with the following peripherals:
• Keyboard - The LongView transmitter and receiver support standard PS/2 and USB
keyboards.
• Mouse - The LongView transmitter and receiver support 2-button PS/2 and USB mice. Mice
that have more than two buttons work with the reduced functionality of a 2-button mouse.
• Video - The LongView 1000 extender supports VGA, SVGA, XGA and UXGA resolutions up
to 75 Hz refresh rate. Both CRT and LCD monitors with standard 15-pin high density
connectors are
supported.
• Audio - Speakers are supported on the receiver side of your LongView 1000 extender,
provided the transmitter has been connected to the sound card of your PC with the provided
audio cable.
CHAPTER
1
2 LongView 1000 Installer/User Guide
Safety Precautions
To avoid potential video and/or keyboard problems when using Avocent products:
• If the building has 3-phase AC power, ensure that the server and monitor are on the same
phase. For best results, they should be on the same circuit.
To avoid potentially fatal shock hazard and possible damage to equipment, please observe the
following precautions:
• Do not use a 2-wire extension cord in any Avocent product configuration.
• Test AC outlets at the server and monitor for proper polarity and grounding.
• Use only with grounded outlets at both the server and monitor. When using a backup
Uniterruptible Power Supply (UPS), power the server and the LongView transmitter off the
same supply.
NOTE: The AC inlet is the main disconnect.
3
Installation
Getting Started
Before installing your LongView 1000 extender system, refer to the list below to ensure that you
have all the items necessary for installation.
Needed for the LongView 1000 extender system
• LongView 1000R receiver (supplied)
• System specific AMIQDM module (sales option dependent, contact Avocent)
• External Power Supply (supplied)
• IEC power cord (supplied)
• LongView 1000 Quick Installation Guide (supplied)
Mounting options
The LongView 1000R receiver features the following mounting options, allowing you to easily
adapt to most work environments:
• Under desk mounting via the horizontal mounting bracket
• Monitor mounting via the mounting plate accessory
• Rack mounting via the rack mount kit
NOTE: Mounting accessories are ordered separately. Contact Avocent for more information.
Connecting the local keyboard, monitor and mouse
The following instructions will enable you to connect your LongView 1000 extender system.
WARNING: To reduce the risk of electric shock or damage to your equipment, disconnect the power from the
extender by unplugging the power supply from the electrical outlet.
CHAPTER
2
4 LongView 1000 Installer/User Guide
To connect the LongView 1000R receiver:
1. Select a convenient location for your LongView 1000R receiver.
2. Plug your keyboard, monitor and mouse cables into the appropriate ports on the back of
the LongView 1000R receiver.
3. Insert one end of a UTP cable into the LINK port on the rear of the LongView 1000R receiver.
4. Route the UTP cable to the AMIQDM module at the remote server up to 1000 feet (300
meters) away and connect them together.
Figure 2.1: LongView 1000R Receiver and AMIQDM Module Installation
1
4
2
6
3
5
Chapter 2: Installation 5
To connect the AMIQDM module:
1. Turn off the remote server.
2. Connect the AMIQDM module keyboard, monitor and mouse connectors to the appropriate
ports on the back of the server.
3. Connect the AMIQDM module serial and audio connectors into the appropriately labeled ports
on the back of the server, if desired.
4. Turn on the server.
Figure 2.2: PS/2 AMIQDM Module
Table 2.1: Description of Figure 2.1
Number Description Number Description
1 AMIQDM module 4 Serial ports
2
LongView 1000
receiver
5 External power supply
3 USB ports 6 Local peripherals
1
3
2
4
5
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