1、Read manual——Carefully read the manual before you use the system.
2、Installation environment——The system should be installed indoor only. Install either on a
sturdy rack or desk in a well-ventilated place.
3、Lightning——Unplug the power cord during lightning or after a prolonged period of non-use
to avoid damage to the equipment.
4、Maintenance——Only qualified technical engineers or specified distributors are permitted to
repair or replace components and parts of the equipment upon failure.
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SX Matrix Switching System—User Manual
Table of Contents
1.0 Matrix System Overview…………………………………….……………………………...4
7.0.2.1 Main Operating Interface Features………………………………………….……...23
7.0.2.2 Disconnect Function Key………………………………………………….….........25
7.0.2.3 Select all output、DeSelect all output Switching Function Usage…………...........26
7.0.2.4 Disconnect all Command…………………………………………………………..26
7.0.2.5 Memory Function Usage……………………………………………………...........27
7.0.2.6 Scan Function Usage…………………………………………………………….…27
7.0.2.7 Options Function Applications….…………………………………………….........27
7.0.2.8 Exit Function Applications…………………………………………………….…...28
7.0.2.9 Other Applications…………………………………………………………….…....28
8.0 Communication Protocol and Control Command Code……………………………………..28
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SX Matrix Switching System—User Manual
9.0 SX Matrix System Technical Parameters………………………….…….………..……….29
10.0 Common Problems and Solutions……………………………….……………………….30
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SX Matrix Switching System—User Manual
1.0 Matrix System Overview
1.0.1 SX Matrix System
The SX Matrix switcher is a high performance switching equipment for S-Video and audio
frequency. It is used for input/output cross switching of multi-video and audio frequency signals.
It provides separate video and audio jacks for separate transmission of each video frequency
component signal and audio frequency signal, thereby minimizing signal attenuation and
ensuring high definition and high fidelity graphics and audio signal output.
The SX Matrix is used mainly in TV broadcasting projects, multi-media conference halls,
large display projects, TV teaching and command control centers. It boasts features of power
interruption protection during power surge, LCD display and synchronous and separate
audio/visual switching functions. Its RS-232 communication port enables convenient
communication with remote control equipment. This manual describes using of the SX-2088
model. Refer to SX-2088 User Manual for using of other models of matrix systems.
Referring to the different models, the video signal input/output jacks are formed by the 4th
row and 8th row S-Video and RCA female terminals. Lining from the top to the bottom are
respectively video and audio signal terminals. The video signal terminals are S-Video, the audio
signal terminals are red (right audio channel) and white (left audio channel). Channels of the
output terminals are numbered from left to right from 1 to 8. Refer to the drawing on the housing
for port terminals of different models.
Different models of the SX matrix system provides a different number of input/output jacks
for users to connect to different audio/visual equipment including CD/DVD players, graphics
workstations, and number displays. The output terminals can be connected to projectors, video
recorders, displays and multiplexers and so on.
5.0.1.1 Audio Connecting Cable
Different models of the SX matrix system provides a different number of input/output jacks
for users to connect to different audio/visual equipment including CD/DVD players, graphics
workstations, and number displays. The output terminals can be connected to projectors, video
recorders, displays and multiplexers and so on.
S-Video video connector is a standard (Y/C)Min-din 4PIN connector.
RCA audio connector is a pair of (R/L) female RCA connectors.
The SX Matrix supports various AV signal sources.
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SX Matrix Switching System—User Manual
AV Connector—standard AV Input (S-Video/RCA)Connector:
Type: Audio connectors are in pairs (left/right channels) (white/red) and video connector
(S-Video)
SX matrix RCA and S-Video connection, see Figure 5-2 below:
Figure 5-2 RCA and S-Video Connection
Generally, the RCA audio terminals are indicated in pairs by different colors: the right audio
channel uses red color (or use the letter “R” to indicate “Right”); the left a udio channel is usually
black or white. Generally speaking, the RCA stereo cable is one cable to contain both left and
right audio channels.
Advantages: The AV connector realizes separate transmission of audio and video frequencies,
thereby averting decline of graphics quality due to audio/video interference. Presently, almost
every TV set provides this connector for video input.
Connection method: Use the RCA-type socket for connection. Connect the video S-Video and
audio RCA (R/L) connectors of the output terminal of the signal source equipment respectively
to the same SX matrix input channel and connect the SX output via dedicated video S-Video and
audio RCA (R/L) signal lines to the video S-Video and audio RCA (R/L) input connectors of the
output equipment.
NOTE: The RCA (R/L) connectors at both ends of the signal lines must correspond to each
other, otherwise signals on the R/L audio channels would be reversed.
Audio Connecting Cable:
The “Audio Input” and “Audio Output”jacks of the SX matrix can be used to connect a video
recorder and a multiplexer respectively.
The audio cable branches into left and right audio channels. The red RCA represents the right
audio channel and the white RCA represents the left audio channel.
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SX Matrix Switching System—User Manual
5.0.2 SX Matrix System and Control Computer Connection
Use the RS-232 connecting cable to connect the computer serial port (COM1 or COM2) to the
RS-232 communication port of the SX matrix host. The computer can then be used to control the
SX matrix after installation of application software.
Figure 5-4 SX Matrix and Computer Connection
5.0.3 Remote Control and Settings
The SX matrix provides standard RS-232 and RS-485 serial communication ports. Aside from
using the front panel keys for switching operation, you are also permitted to use the RS-232 and
RS-485 serial communication ports for remote operation. It also supports RS-485 serial control.
5.0.3.1 RS-232 Communication Port and Connection
The RS-232 port is a 9-pin female connector. The Leg functions are shown in the table below:
Pin No. Leg Description
1 N/u Null
2 Tx Send
3 Rx Receive
4 N/u Null
5 Gnd Ground
6 N/u Null
7 N/u Null
8 N/u Null
9 N/u Null
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SX Matrix Switching System—User Manual
Figure 5-5
Figure 5-5(a)
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SX Matrix Switching System—User Manual
Figure 5-6
Note: The Matrix RS-232 port is defined as DCE.
5.0.3.2 RS-485 Communication Port
You can use the RS-485 port to control more than one SX product.
The RS-485 Port as shown in Figure 5-7 below:
Figure 5-7
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SX Matrix Switching System—User Manual
5.0.3.3 On/Off Switch Settings
Figure 5-8
A. DIP SW-8:RS-232/RS-485 switches ON/OFF
ON:RS-232 Enables Single System or RS-485 Serial Master
OFF:RS-485 Enables RS-485 Serial Slave
B. DIP sw-6/7:RS-485 Terminator ON/OFF
ON:Terminator ON
OFF:Terminator OFF
C. DIP sw 1 to 5 Setting(address setting)
The ID address determines the position of a SX Matrix system. When multiple SX products
are connected to one PC or when the Matrix products are serially connected, the ID address
decides which SX product is to be controlled. Use the on/off switches 1, 2, 3, 4, 5 on the rear
panel to set the ID address as shown in Figure 5-2 below:
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SX Matrix Switching System—User Manual
On/Off Switching Positions ID Address
SW1SW2SW3 SW4 SW5
(Decimal)
Software ID
Address
On/Off
(Binary)
(Hexadecimal)
0 00 00000 OFF OFF OFF OFF OFF
1 01 00001 OFF OFF OFF OFF ON
2 02 00010 OFF OFF OFF ON OFF
3 03 00011 OFF OFF OFF ON ON
4 04 00100 OFF OFF ON OFF OFF
5 05 00101 OFF OFF ON OFF ON
6 06 00110 OFF OFF ON ON OFF
7 07 00111 OFF OFF ON ON ON
8 08 01000 OFF ON OFF OFF OFF
9 09 01001 OFF ON OFF OFF ON
10 0A 01010 OFF ON OFF ON OFF
11 0B 01011 OFF ON OFF ON ON
12 0C 01100 OFF ON ON OFF OFF
13 0D 01101 OFF ON ON OFF ON
14 0E 01110 OFF ON ON ON OFF
15 0F 01111 OFF ON ON ON ON
16 10 10000 ON OFF OFF OFF OFF
17 11 10001 ON OFF OFF OFF ON
18 12 10010 ON OFF OFF ON OFF
19 13 10011 ON OFF OFF ON ON
20 14 10100 ON OFF ON OFF OFF
21 15 10101 ON OFF ON OFF ON
22 16 10110 ON OFF ON ON OFF
23 17 10111 ON OFF ON ON ON
24 18 11000 ON ON OFF OFF OFF
25 19 11001 ON ON OFF OFF ON
26 1A 11010 ON ON OFF ON OFF
27 1B 11011 ON ON OFF ON ON
28 1C 11100 ON ON ON OFF OFF
29 1D 11101 ON ON ON OFF ON
30 1E 11110 ON ON ON ON OFF
31 1F 11111 ON ON ON ON ON
Figure 5-2 ID Number Setting Table
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SX Matrix Switching System—User Manual
5.0.3.4 SX Matrix System and Control System Connection
A. If your PC provides RS-232,please follow connection as shown in Figure 5-9 below:
Figure 5-9
NOTE: 1. RS-232 connection refer to previous Figure for operation;
2. RS-232 or RS-485 baud rates: 9600bps, no odd or even calibration address,8bit data
transmission address,1bit stop address(96,N,8,1);
3. Serial connection between Matrix RS-485 as follows:
TX(+) TX(+)
TX(-) TX(-)
RX(+) RX(+)
RX(-) RX(-)
4. Each DIP sw1-5 address must not set to same ID number.
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SX Matrix Switching System—User Manual
B. If your PC provides RS-485,please follow conection as shown in Figure 5-10 below:
Figure 5-10
NOTE: 1. RS-485 baud rate: 9600bps, no odd or even calibration address,8bit data transmission
address,1bit stop address(96,N,8,1);
2. Connect your PC RS-485 port to the Matrix RS-485 port as follows:
TX(+) TX(+)
TX(-) TX(-)
RX(+) RX(+)
RX(-) RX(-)
3. Serial connection between Matrix RS-485 ports as shown below:
TX(+) TX(+)
TX(-) TX(-)
RX(+) RX(+)
RX(-) RX(-)
4. Each DIP sw1-5 address must not set to same ID number.
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SX Matrix Switching System—User Manual
6.0 Matrix System Control Panel Operation
6.0.1 Input/Output Switching Key Operating Mode
Fast audio/video switching of the Matrix systems can be done by pressing keys on the front
panel (refer to the “Front Panel Key Pressing Instructions” for detail key pressing.)
Operation methods as follows:
“Switching Method"+“Output Channel"+“Input Channel"
Follow instructions below:
“Switching Method"
For synchronous audio/video switching or alternative switching, select “Synchronous
Audo/Video Switching,” “Audio Switching” or “Video Switching” as per “Audio” and “Video”
keys.
“Output Channel"
The “OUT Row 1-8” keys on the front panel represent output channels 1 to 8 for connection to
peripheral display equipment.
“Input Channel"
The “IN Row 1-8” keys on the front panel represent input channels 1 to 8 for connection to the
currently connected channels of the signal source to be switched.
6.0.2 Front Panel Key Functions
Part Function Key Function
1
2 Output channel selection keys used for setting
3 Input channel selection keys used for setting audio/video
LCD display shows current SX matrix status and
operation hints.
audio/video output channels or for selection of Status
Retrieve or Stored Number.
output channels or for selection of Status Retrieve or
stored Number.
4
ALL
Implement all output selection keys via certain input
route.
---Example: First press the “ALL” key, then select the
input channel to output to all output channels; first press
the “ALL”key, then press the “OFF”key to close all the
presently displayed swtitching status.
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SX Matrix Switching System—User Manual
Part Function Key Function
5
6
7
8
OFF
STO
RCL
AUDIO
Close output channel key.
---First press to close the output channels, then press the
“OFF” key to close the specified channel.
The “Reserve Key” saves all current input/output
corresponding relations.
---Example: Press the “STO”key, then press the output
channel key which you want to save to save all currently
displayed input/output corresponding relations.
The “Retrieve Key” retrieves the saved input/output
corresponding relations.
---Example: First press the “RCL” key, then press the
previously saved output channel key to retrieve the saved
input/output status and implement this status switching.
The audio switching selection key switches to another
output channel from the same channel.
Example: Press the Audio key to open or close the Audio
switching function. When the LED indicator to the left
of the Audio key lights shows switching function is open
and when the light goes off shows you have selected to
close the audio switching function.
9
VIDEO
The video switching selection key switches to another
output channel from the same channel.
Example 1: Press the Video key to open or close the
video switching function. When the LED indicator to the
left of the Vedio key shows video switching function is
open and when the light goes off shows the switching
function is close.
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SX Matrix Switching System—User Manual
6.0.3 Operation Examples
Examle 1: Synchronously switch the NO.1 audio/video signal to the NO.3 and 4 output
channels.
Key LCD Display Operation
1. Press the NO.3 key of the
output channel for 2
seconds, then enter the input
channel when the red 0 on
LCD begins to flicker.
2. Press the NO.1 key of the
Input channel for 2 seconds
for selection of NO.1
channel to input into NO.3
channel for output. The LCD
shows 1 at channel NO.3 for
both Audio and Video. Enter
the Output channel.
3. Press the NO.4 key of the
output channel for 2 seconds
and then enter the input
channel when the red 0 on
LCD flickers.
4. Press the NO.1 key of the
input channel for 2 seconds
for selection of NO.1
channel for input and NO.3
and 4 channels for output.
LCD shows 1 at NO.3 and
NO.4 channels for both
Audio and Video.
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SX Matrix Switching System—User Manual
Example 2: Synchronously switch the NO. 4 video signal to the NO.1, 3, 5, 6 output channels.
Key LCD Display Operation
1. Press the AUDIO key to
turn off the LED indicator,
then enter the output channel.
2. Press the NO.1 key of the
output channel for 2 seconds,
then enter the input channel
when the red 0 on LCD
flickers.
3. Press the NO.4 key of the
input channel for 2 seconds to
select operation of input from
NO.4 channel and output from
NO.1 channel. Enter the output
channel when VIDEO shows 4
at NO.1 channel on LCD.
4. Press the NO.3 key of the
output channel for 2 seconds
and enter the input channel
when the red 0 on LCD
flickers.
5. Press the NO.4 key of the
input channel for 2 seconds to
select operation of input from
NO.4 channel and output from
NO.1 and NO.3 channels.
Enter the output channel when
VIDEO shows “4” at NO.1
and NO.3 channels on LCD.
7. Press the NO.4 key of the
input channel for 2 seconds to
select operation of input from
NO.4 channel and output from
NO.1, 3 and 5 channels. Enter
the output channel when
VIDEO shows “4” at NO.1, 3
and 5 channels on LCD.
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SX Matrix Switching System—User Manual
Key LCD Display Operation
7. Press the NO. 4 key of the
input channel for 2 seconds to
select operation of previously
set NO.4 channel to NO.1, 3, 5
channels for output. Enter the
output channel when VIDEO
shows input channel NO.4 on
NO.1, 3 and 5 channels on the
LCD.
8. Press the NO.6 key of the
output channel for 2 seconds
and enter the input channel
when the red 0 on LCD
flickers.
9. Press the NO.4 key of the
input channel for 2 seconds to
select the operation of input
from NO.4 channel and output
from NO.1, 3, 5 and 6
channels. VIDEO shows “4” at
NO.1, 3, 5 and 6 channels on
LCD.
7.0 Matrix Application Software
7.0.1 Software Introduction
The 《AV Matrix》 Matrix control software applies to different input/output matrixes.
7.0.1.1 Software Description
The《AV Matrix》 matrix testing software is an application tool developed for matrix testing
and application. The software operation environment is as follows:
Window98/2000/NT/XP operatng systems
32M interal memory or above
10M hard disk space or above
CD-ROM
At least one serial communicatin port
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SX Matrix Switching System—User Manual
7.0.1.2 Software Activation
First, you must turn off power both to the SX matrix and to the computer. Then, connect the
matrix RS-232 port to the PC RS-232 port using the bundled communication cable. (Refer to the
previous section “SX Matrix and Control Computer Connection.”;
Turn on power to the SX matrix and the computer:
Activate the AV Matrix.exe on the bundled CD-ROM in the control computer to enter the
control software interface.
7.0.2 Software Features
The software controls signal connection between the corresponding input port and output port
as required. The main operation window is shown in Figure 7-1 below:
Figure 7-1 《AV Matrix》 Control Software Usage Interface
Scroll on the left lower corner to view contents as shown below:
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SX Matrix Switching System—User Manual
7.0.2.1 Main Operation Interface Features
Refer to the window menu above, the interface blue area shows crossing matrix of output
ports 01-08 and input ports of 01-08. On the lower right hand corner, you can select either
“Video” for signal input switching or “Disconnect”to close all output ports. Click to check the
white box to the left of “Video” or “Audio” for video or audio signal transimission.
Examples for Selecting Matrix Switching Functions:
Example 1: Now there is a SX-2088 matrix having all the input/output ports properly
connected to the equipment. There are two ways of operation if you want to set channel 1
audio/video to channels 2, 3 and 5 for output and channel 3 audio/video to channel 6 for output:
First way: Make sure you have selected“Video"and“Audio" by checking the white
boxes to the left. Directly click on the corresponding icons on the matrix to turn them into
to complete the switching operation.
Second way:
Step 1: Make sure you have selected “Video” and “Audio” by checking the boxes to the left.
Step 2: First select the “Output”number keys 02, 03 and 05 to the right, and select the “Input”
number key 01 to the bottom. Afterwards, press consecutively the previously selected “Output”
number keys 02, 03 and 05 (or you can press the “Deselect all output” key). This way, you have
selected “Input” 01 and “Output” 02, 03 and 05 switching.
Step 3: First select the “Output” number key 06 to the right, and select the “Input” number
key 03 to the bottom. Afterwards, press the previously selected “Output” number key 06 (or you
can press the “Deselect all output” key). This way, you have selected Input 03 and Output 06
switching.
Upon completion of the above 3 steps, you have actually completed the switching operation of
having Audio/Video channel 1 to Output channels 2, 3 and 5 while at the same time successfully
switched from Audio/Video channel 3 to Output channel 6.
Example 2: Now, there is a SX-2088 matrix with the input/output ports properly connected to
the equipment. It is required to set the input/output connectors to switching from audio/video
channel 1 to output channels NO.1, 6 and 7 and also to switch from audio/video channel 2 to
output channel 8. There are two ways of operations:
First Way:
Step 1: Make sure you have selected “Video” and not “AUDIO”. Directly click on the icons
on the matrix corresponding to the INPUT number key 01 and the OUTPUT number keys 01、
06、07 to turn into ,you have then selected video switching of input 01 and output
01,06,07.
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SX Matrix Switching System—User Manual
Step 2: Make sure you have selected “AUDIO” and not “Video”. Directly click on the matrix
icons corresponding to INPUT number key 02 and OUTPUT number key 08 to turn them
into ,you have then selected audio switching of input 02 and output 08.
Upon completion of the above 2 steps, you have successfully switched audio/video channel 1
to output channels 1, 6 and 7 and also switched audio channel 2 to output channel 8.
Second Way:
Step 1: Make sure you have selected “Video” and not “AUDIO”.
Step 2: Select the output number keys 01,06 and 07 to the right and input number key 01to the
bottom. Afterwards, press consecutively the previously pressed output number keys 01,06 and 07
to the right (or you can press the Deselect all output key). This way, you have selected video
switching of input 01 to output 01,06 and 07.
Step 3: Make sure you have selected “AUDIO”and not “Video”.
Step 4: Select output number key 08 to the right and input number key 02 to the bottom.
Afterwards, press again the previously-pressed output number key to the right(or you can
press the Deselect all output key). This way, you have selected audio switching of input 02 and
output 08.
Upon completion of the above 4 steps, you have completed the operation of switching video
channel 1 to output channel 1, 6, and 7 while also switching audio channel 2 to output channel 8.
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SX Matrix Switching System—User Manual
7.0.2.2 Disconnect Function Key
Close all the unused output ports.
A specific example of operation is described below:
The present input and output relations are shown in Figure 7-2 below:
图 7-2
Now, you have to close the output ports 03、05、and 06.
Step 1: First press down the output number keys 03, 05 and 06 to the right;
Step 2: Press the “Disconnect” key;
Step 3: Press the previously-pressed output number keys 03, 05 and 06 (or press the
“Deselect all output” key) to complete the operation.
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SX Matrix Switching System—User Manual
The final results will be as shown in Figure 7-3 below:
Figure 7-3
7.0.2.3 Select all output, DeSelect all output Switching Functions Useage
(1)Select all output Function Description: You can use this function to select one port for input
and all output ports for output.
A specific example of operation is described below:
Example: Now, you have a SX-2088 matrix with all input and output ports properly
connected to the equipment. The needed input/output ports should be set to audio/video channel
1 while switching all output ports to output.
Make sure you have selected both “Video” and “Audio” by checking the boxes to the left.
Then, press the Select all output key and select the input number key 01. Click on the matrix
icons along the 01 row to turn them into complete the command operation.
(2)DeSelect all output Functin Description: It is used to close the Select all output function.
7.0.2.4 Disconnect all Command
Function Description: To close all the switching methods.
Press the “Disconnect all” key to close connection to all input and output ports.
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SX Matrix Switching System—User Manual
7.0.2.5 Memory Function Usage
Function Description: To store and retrieve.
Store Functin Description: The Store Function saves all the present input/output switching
relations to any Locations from #1 to #8 you desired.
A specific example of the Store Function is described below:
Stores all the present input/output switching relations to Location #1. First, select Location
#1,as shown in the figure below:
, then click the save key to save all the
present input/output switching relations to Location #1.
Retrieve Function Description: To retrieve the saved input/output switching relations.
A specific example of the Retrieve Function is described below:
To retrieve the input/output corresponding relations saved in Location #1. First, select
Location #1 as shown in the figure below:
, then click the Load key to retrieve all the
input/output corresponding relations stored in Location #1.
7.0.2.6 Scan Function Usage
Use the mouse to click the Scan key to refresh the AV Matrix operating interface.
7.0.2.7 Options Function Applications
Activation Function:
In the main menu, select Options to prop up the Options window as shown in Figure 7-4(a)
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SX Matrix Switching System—User Manual
Figure 7-4(a) Figure 7-4(b)
Function Description:
Linking Methods: In “” select either COM1 port or COM2 port as shown in
Figure 7-4(b); in “” select 9600 for signal transmission as shown in Figure 7-4(a)
7.0.2.8 Exit Function Applications
Function Description: To exit the operating software.
7.0.2.9 Other Applications
Displays the presently saved switching status as shown in Figure 7-5 below:
Figure 7-5
When Video/Audio corresponding to Output is open, it shows the Output ports
corresponds to the Video/Audio Input ports; when they are close the word None will be shown in
red in the above table.
8.0 Communication Protocol and Control Command Code
Communication Protocol: Baud rate 9600bps, no odd or even calibration bit address, 8bit
transmission address, 1bit stop address.
Refer to the “Command list.pdf” on the CD-ROM for the command system.
20nS(±1nS)
Switching Speed 50nS(Longest Time)
Signal T ype S-V ideo
Video Input
Connectors 8 S-Video Female
Connectors
8 S-Video Female
Connectors
Signal Strength Composite Video
Min./Max. Voltage Modulated Signal 0.5V~2.0Vp-p
Impedance
75Ω
Video Output
Connectors 8 S-Video Female
4 S-Video Female
4 S-Video Female
Connectors
4 S-Video Female
Connectors
Connectors
Connectors
Min./Max. Voltage 2.5Vp-p
Impedance
75Ω
Audio Signal
Input/Output Connectors RCA(R/L) Female Connector
Signal Type Stereo, Balanced and Unbalanced Connection
Impedance
Input: 10KΩ
output:75Ω
Max. Input Level +19.5dBu
Max. Output Level +19.5dBu
Control T ypes
Serial Control Connectors
RS-232,9-Pin Female D Type Connector
Baud Rate and Protocol 9600bps, no odd or even calibration address, 8bit
transmission address, 1bit stop address
Serial Control Port Structure
Control Procedures
TX,RX,GND
《AV Matrix》
Specifications
Power
Temperature
100VAC~240VAC,50/60Hz,International Auto-Switch
Power
Storage, Operating Temp.: -40℃~+85℃
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SX Matrix Switching System—User Manual
Model
SX-2088 SX-2084 SX-2044
Technical Parameters
Humidity Storage, Usage Humidity: 10%~90%
Housing Measurements 485(L)X275(W)X90mm(H)
Product Weight 3700 g
Media Faiure Interval
30,000 Hours
Warranty One year warranty, lifetime maintenance
10.0 Common Problems and Solutions
1. What to do if the SX matrix front panel keys switching not responsive?
Answer: The SX matrix front panel keys employ scanning testing and require longer response
time. Press the keys for 2 seconds and then release. This way, key switching will be
responsive in operation.
2. What to do if matrix does not display or color display is abnormal after hot plug?
Answer: Switching of the matrix system goes through the IC chips. If the voltage difference
between the input signal equipment and the matrix equipment is too large, hot plug
could easily cause damage to the IC chips. Please turn off power to the system before
plugging or unplugging.
3. What to do if ghosting happens when S-Video signals output to display?
Answer: Ghosting is often caused either by the projector, inferior cable quality or long
transmission distance. You are advised to adjust the projector or replace with better
quality cable.
4. What to do if loss of color reproduction happens or no video signal output?
Answer: Please check if connectors at both ends of the S-Video signal cable are correctly
connected.
5. What to do if the serial port (usually refer to the computer serial port) fails to control the SX
matrix?
Answer: Check that the communication port set by the control software is correctly connected to
the corresponding serial port of the equipment. Also, check if the computer
communication port is in good order.
6. What to do if the corresponding graphics fail to output during SX matrix switching?
Answer: (1) Check if there is signal on the input end. If there is no input signal, it could be that
the input connection cable is broken or the connector gets loosen. You are advised to
replace the connection cable.
(2) Check if there is signal on the output end. If there is no output signal, it could be that
the cable is broken or the connector gets loosen. You are advised to replace the
connection cable.
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SX Matrix Switching System—User Manual
(3) Check if the output port number is the same as the controlled port number.
(4) If none of the above circumstances happen, it could be internal failure of the product
itself. You must send for repair by qualified technical engineers.
7. What to do if the power LED is not on, LCD has no display and no response in operation?
Answer: Check if the equipment power input is in good contact.
8. What to do if you sensed power leakage during plugging or unplugging of the audio/video
ports?
Answer: It could be that the equipment power is not properly grounded. You must properly
ground your equipment, otherwise product life can easily be shortened.
9. What to do if the LCD displays normally and the communication port has return code but no
graphics output or audio output?
Answer: (1) It could be that the audio/video connectors got loosen. Simply replace the
connectors.
(2) It could be the connection cable short-circuited. Simply replace the cable.
(3) It could be the connection cable is broken. Simply replace the cable.
10. What to do if the SX matrix panel keys and communication ports are out of order?
Answer: Check if the equipment power input is in good contact and the computer
communication ports are in good order. If yes, it could be some internal failure of the
product, please send for repair by qualified technical engineer.
11. What to do if operation and function failure occurred?
Answer: Check if the equipment and the matrix system are in proper connection. If the problem
persists, send the product to the maintenance center for repair.
NOTE:
Do not replace the power cord yourself. If the power cord is damaged, ask your distributor to
All the companies, brand names, and product names referred to this manual are the trademarks
or registered trademarks belonging to their respective companies.
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