Avizia CA 300, CA310 User's Installation Manual

AVZ-CA300-DOC-UIG-04
© 2017 Avizia Inc. All rights reserved. | avizia.com
CA 300
User & Installation Guide
CA300 | Installation & User Guide
Table of contents
© 2017 Avizia Inc. All rights reserved. | avizia.com | AVZ-CA300-DOC-UIG-04
Table of contents
Table of contents ���������������������������������������������������������������������������������������������������������������������������������2
Before getting started ������������������������������������������������������������������������������������������������������������������������������3
Indications for use ������������������������������������������������������������������������������������������������������������������������������� 4
Contraindications ��������������������������������������������������������������������������������������������������������������������������� 4
Safety precautions ������������������������������������������������������������������������������������������������������������������������������� 5
Warnings ������������������������������������������������������������������������������������������������������������������������������������������� 5
Environmental considerations �����������������������������������������������������������������������������������������������������5
Waste handling �������������������������������������������������������������������������������������������������������������������������������� 5
Warnings ������������������������������������������������������������������������������������������������������������������������������������������������ 6
Operator safety summary ������������������������������������������������������������������������������������������������������������������ 7
Important safeguards ������������������������������������������������������������������������������������������������������������������������� 8
Equipment markings �������������������������������������������������������������������������������������������������������������������������� 9
Getting started ����������������������������������������������������������������������������������������������������������������������������������������10
Best practices �������������������������������������������������������������������������������������������������������������������������������������11
System overview �������������������������������������������������������������������������������������������������������������������������������� 12
Network considerations ���������������������������������������������������������������������������������������������������������������13
QuickBootTM feature ���������������������������������������������������������������������������������������������������������������������� 14
Console overview ������������������������������������������������������������������������������������������������������������������������������ 15
Control overview ��������������������������������������������������������������������������������������������������������������������������� 15
Power indicator LED states ���������������������������������������������������������������������������������������������������������15
Connections overview ������������������������������������������������������������������������������������������������������������������ 16
Setting up the system ����������������������������������������������������������������������������������������������������������������������� 17
Initial system setup �����������������������������������������������������������������������������������������������������������������������17
Connecting an auxiliary device �������������������������������������������������������������������������������������������������� 18
Connecting an electronic or digital stethoscope �������������������������������������������������������������������19
Connecting a laptop ��������������������������������������������������������������������������������������������������������������������� 20
Turning the system on and o ��������������������������������������������������������������������������������������������������������21
Connecting to network ��������������������������������������������������������������������������������������������������������������������� 22
Connect to a wired network ��������������������������������������������������������������������������������������������������������22
Connect to a wireless network ���������������������������������������������������������������������������������������������������23
Change wireless settings �������������������������������������������������������������������������������������������������������������24
Using the system ������������������������������������������������������������������������������������������������������������������������������������ 25
Adjusting the system height ������������������������������������������������������������������������������������������������������������ 26
Raising the work surface ��������������������������������������������������������������������������������������������������������������26
Lowering the work surface ����������������������������������������������������������������������������������������������������������26
Navigating the menus ����������������������������������������������������������������������������������������������������������������������� 27
Controlling the camera ���������������������������������������������������������������������������������������������������������������������28
Camera controls ����������������������������������������������������������������������������������������������������������������������������28
Selfview ������������������������������������������������������������������������������������������������������������������������������������������� 28
Controlling volume and microphone �������������������������������������������������������������������������������������������� 29
Adjusting the speaker volume ���������������������������������������������������������������������������������������������������� 29
Turning microphone on and o �������������������������������������������������������������������������������������������������29
Making a video call ���������������������������������������������������������������������������������������������������������������������������� 30
Placing a call ���������������������������������������������������������������������������������������������������������������������������������� 30
Presenting a laptop ���������������������������������������������������������������������������������������������������������������������� 31
Presenting an optional PC ���������������������������������������������������������������������������������������������������������� 32
Presenting an auxiliary device ���������������������������������������������������������������������������������������������������� 33
Maintaining the system �������������������������������������������������������������������������������������������������������������������������34
Displaying system information ������������������������������������������������������������������������������������������������������� 35
Cleaning and maintenance guidelines �����������������������������������������������������������������������������������������36
Cleaning the system ��������������������������������������������������������������������������������������������������������������������� 36
Maintaining the system ����������������������������������������������������������������������������������������������������������������36
Battery guidelines ����������������������������������������������������������������������������������������������������������������������������� 37
Installing updates ������������������������������������������������������������������������������������������������������������������������������38
Factory defaulting the system ���������������������������������������������������������������������������������������������������������39
Storing the system ����������������������������������������������������������������������������������������������������������������������������� 40
Short-term storage ������������������������������������������������������������������������������������������������������������������������40
Long-term storage�������������������������������������������������������������������������������������������������������������������������40
Troubleshooting �������������������������������������������������������������������������������������������������������������������������������������41
Technical Specifications �����������������������������������������������������������������������������������������������������������������������42
| Table of contents
© 2017 Avizia Inc. All rights reserved. | avizia.com | AVZ-CA300-DOC-UIG-04
CA300 | Installation & User Guide
• Indications for use – Contraindications
• Safety precautions – Warnings
– Environmental considerations – Waste handling
• Warnings
• Operator safety summary
• Important Safeguards
• Equipment markings
Before getting started
| Before getting started
© 2017 Avizia Inc. All rights reserved. | avizia.com | AVZ-CA300-DOC-UIG-04
CA300 | Installation & User Guide
Indications for use
The Avizia CA300 enables secure and eective audio/video communication between multiple healthcare providers and between providers and patients� The system transmits real-time audio and video captured by a high-definition camera and integrated microphone� It also receives real­time audio and video from a similar system in a remote location� Finally, the CA300 supports transmission of real­time audio and video from peripheral audio/visual medi­cal devices, which may be connected to standard audio and video inputs provided on the system�
The CA300 is intended to facilitate remote provider/patient and provider/provider consultations� These consultations should always be conducted with a licensed medical pro­fessional physically in the room with the patient�
Contraindications
The CA300 is not intended to substitute for the in-person physical examination of a patient or as a substitute for direct medical intervention� It is also not intended for real­time, active, or online patient monitoring, nor is it intend­ed to provide time sensitive data or alarms� The CA300 does not support transmission of numerical telemetric/se­rial data and is not intended for use with non-audio/visual medical devices�
Indications for use
| Before getting started
CA300 | Installation & User Guide
Safety precautions
© 2017 Avizia Inc. All rights reserved. | avizia.com | AVZ-CA300-DOC-UIG-04
Safety precautions
Warnings
Do not modify this equipment without authorization from the manufacturer!
Precaution should be taken during transportation of the system� It is recommended that the operator use caution when wheeling the unit over doorstops and/or into eleva­tors to ensure their safety and prevent damage to the unit�
For Customers In North America
This equipment complies to the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is oper­ated in a commercial environment� This equipment gener­ates, uses, and can radiate radio frequency energy, which may cause harmful interference to radio communications�
You are cautioned that any changes or modifications not expressly approved in this manual could void your author­ity to operate this equipment
Environmental considerations
Thank you for buying a product which contributes to a reduction in pollution, and thereby helps save the envi­ronment� Our products reduce the need for travel and transport and thereby reduce pollution� Our products have either none or few consumable parts (chemicals, toner, gas, paper)� Our products are low energy consuming products�
Battery Handling
Batteries for the Remote Control are Long Life Alkaline bat­teries; please follow guidelines on the packing material for handling and disposal of the batteries�
The system enclosed battery (rechargeable battery for use in temporary relocation) in this product is non-user replaceable and should be removed by a qualified service technician only�
CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCOR­RECT TYPE� DISPOSE OF USED BATTERIES ACCORDING TO MANUFACTURER INSTRUCTIONS�
Production of Products
Our factories employ eicient environmental methods for reducing waste and pollution and ensuring the products are recyclable�
Waste handling
EU Battery and WEEE Directives
For product safety and data integrity reasons the perma­nently aixed battery should only be removed or replaced professionally by a repair technician or waste management professional� Please contact Avizia or an authorized service agent if the product fails to perform due to malfunction of the permanently aixed battery�
This symbol on the product, battery or packag­ing means that the product and/or battery should not be disposed of with your house­hold waste�
It is your responsibility to dispose of your waste equipment and batteries separately from your household waste and in accordance with local laws and regulations� The correct disposal of your old equipment and batteries will help pre­vent potential negative consequences for the environment and human health�
Please use the nearest waste collection facility as directed by your municipality or your retailer�
| Before getting started
Warnings
Not Intended For Dialing Emergency Medi­cal Services
The CA300 is not intended to make emergency calls� In the event of an emergency, the user should use a telephone or device other than the CA300 to call local emergency ser­vices�
Use medically approved devices
Ensure that any device connected to the CA300 power out­lets conforms to IEC 60601-1 standards in order to maintain compliance� Connecting electrical equipment to the CA300 eectively creates a new system, which can result in a reduced level of safety�
Loss of Connectivity
During the use of the CA300, a healthcare professional may lose connectivity with the system� Loss of connectivity can result from power outages, network outages, failure in the CA300 soware/hardware, or other causes� Loss of connectivity can prevent a health care professional from completing a patient session in a timely manner� In cases where time is critical, the user should not use the CA300 and seek an in-person examination from a licensed health care professional�
Delay or Choppiness of Audio or Video Transmission
The CA300 may operate at a delay of up to 150 millisec­onds, depending on network condition� This means that the provider may experience the audio and video transmis­sions later then they are really occurring� In cases where the remote health care provider needs to make time sensitive assessments or give instructions this delay may result in misalignment of audio and visual transmissions to the real-time procedure and/or inappropriate treatment or diagnosis�
Proper Training Is Required
Healthcare professionals using the CA300 should be suf­ficiently trained and familiar with the Installation and User Guide and the instructions for use� Please refer to this guide under “Troubleshooting”, “Safety Precautions” and “Opera­tor Safety�”
See http://avizia.com
Audio and Video Distortions
The CA300 can experience audio and video distortions due to network latency, soware/hardware malfunction, insuf­ficient bandwidth, or for other reasons� If audio or video is not of suicient quality for the intended use of the CA300, please refer to:
• this guide under “Technical Specifications” and “Trou­bleshooting,” or visit:
http://avizia.com/support
• Cisco SX20 codec documentation at:
http://cisco.com/go/sx-docs
Network and Signal Input/Output
The network and signal input/output ports must only be connected to Low Voltage SELV connections�
CA300 | Installation & User Guide
Warnings
© 2017 Avizia Inc. All rights reserved. | avizia.com | AVZ-CA300-DOC-UIG-04
| Before getting started
For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference� The information in this sum­mary is intended for persons who operate the equipment as well as repair (servicing) personnel� Carefully adhere to all warnings, precautions and instructions on the appara­tus, and the ones described in the operating instructions�
Also, adhere to safety guidelines found in manuals for any peripheral equipment�
!
This system contains no user-serviceable parts: The system enclosed battery (recharge-
able battery for use in temporary relocation) in this product is non-user replaceable and should be removed by a qualified service technician only�
!
To avoid risk of electric shock, this equipment must only be connected to a supply mains with protective earth�
Lower before transporting: For your safety and to protect the CA300, fully lower the work surface before transporting the system� Pushing or pulling the system with any part of the system other than its handle may result in damage to the system�
Traversing thresholds and obstacles on the ground: Use the system handle to PULL the
system safely across thresholds, cords, cables, and other potential obstacles on the ground� Always fully lower the work surface before trans­porting the system�
• Water and moisture - Do not operate the equipment under or near water - for example near a bathtub, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool or in areas with high humidity�
• Cleaning - Unplug the apparatus from the wall outlet before cleaning or polishing� Please adhere to the general cleaning guidelines found in this document’s section: “Cleaning the System�”
• Power-Cord Protection - Route the power cord so as to avoid it being walked on or pinched by items placed upon or against it, paying particular attention to the plugs, receptacles, and the point where the cord exits from the apparatus�
• Mobility – Before transporting the system unplug the power cord and wrap it around the cable hook� Also ensure that the camera and display are in the operational posi­tion (facing forward) and not in the maintenance position (facing upward)� Use the system handle to maneuver the system� Pull the system over thresholds, cords, cables, and other obstacles on the ground� Fully lower the work surface before transporting the system�
• Ventilation - Do not block any of the ventilation openings of the apparatus� Install in accordance with the installa­tion instructions� Never cover the slots and openings with a cloth or other material� Never install the apparatus near heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat�
• Attachments - Only use attachments as recommended by the manufacturer�
• Accessories - Use only accessories intended for use with this system�
• Lightning - Unplug this apparatus during lightning storms or when unused for long periods of time�
• Servicing - Do not attempt to service the apparatus your- self as opening or removing covers may expose you to dangerous voltages or other hazards, and will void the war­ranty� Refer all servicing to qualified service personnel�
• Opening the System - Do not open system service panels while system is in use�
• Storage - If you need to store the system, ensure that it is stored in a controlled environment to avoid damage� Refer to the codec documentation for further guidelines�
• Repacking – We recommend you save and store the sys- tem’s packing materials� They make for an ideal container with which to transport the system�
• Damaged Equipment - Unplug the apparatus from the outlet and refer servicing to qualified personnel under the following conditions:
• When the power cord or plug is damaged or frayed
• If liquid has been spilled or objects have fallen into the apparatus
• If the apparatus has been exposed to rain or mois- ture
• If the apparatus has been subjected to excessive shock by being dropped, or the unit has been dam­aged
• If the apparatus fails to operate in accordance with the operating instructions�
Operator safety summary
CA300 | Installation & User Guide
Operator safety summary
© 2017 Avizia Inc. All rights reserved. | avizia.com | AVZ-CA300-DOC-UIG-04
| Before getting started
Important safeguards
Using System in a Medical Environment
No currently available technology can completely substi­tute the in-person physical examination of an individual patient� Avizia Telemedicine products provide high quality audio and video experiences; when used properly, these products provide a valuable tool for medical profession­als� The use and value of the system will vary depending on the specific circumstances of the patient condition, data transmission speeds, and the capabilities of the local environment� Ultimately, the local medical professional supervising the patient’s care should judge how this system is to be utilized�
!
The leakage current could increase when connect­ed to other equipment�
Warning on Power Connection
Use only with the supplied power cords or cords that meet local hospital-grade requirements� Users in the United States and Canada should use hospital-grade cords that meet the following requirements:
United States Canada
Plug Type Hospital Grade Hospital Grade
Cord Type SJT3 x 16 AWG SJT3 x 16 AWG
Minimum Cordset Rating
13A/125V 13A/125V
Safety Approval UL UL
NEVER USE AN EXTENSION CABLE TO POWER THE SYSTEM�
ElectroStatic Discharge (ESD)
When subjected to an electrostatic discharge the Precision­HD camera image may suer momentary interruption - this will self-recover in a few seconds aer the discharge�
To avoid excess electrostatic discharge, floors should be wood, concrete or ceramic tile� If floors are covered with syn­thetic material, the relative humidity should be at least 30%�
CA300 | Installation & User Guide
Important safeguards
© 2017 Avizia Inc. All rights reserved. | avizia.com | AVZ-CA300-DOC-UIG-04
| Before getting started
!
The “exclamation mark” within an equilat­eral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions within literature accompanying the equipment�
Manufacturer
Follow instructions for use� Suivez les instructions d’utilisation�
Pushing or pulling the system with any part of the system other than the handle may result in damage to the system� Always fully lower the work surface before transport and use the system handle to maneuver�
Use the handle to pull the system safely across thresholds, cords, cables, and other potential obstacles on the ground� Always fully lower the work surface before trans­porting the system�
CAUTION! This device contains a battery.
ATTENTION! Ce dispositif contient une batterie.
1. DO NOT expose battery to high temperatures.
NE PAS exposer la batterie à des températures élevées.
2. DO NOT expose this battery to moisture.
NE PAS exposer cette batterie à l'humidité.
3. DO NOT subject the battery to mechanical shock or vibration.
NE PAS soumettre la batterie à des chocs mécaniques ou des vibrations.
4. DO NOT disassemble this battery.
Ne démontez pas la batterie.
5. Turn OFF while not in use.
Coupez lorsqu'il n'est pas utilisé.
6. If the battery will not be used for long periods of time, store in a shaded and dry area. Fully charge the battery every 60 days.
Si la batterie ne sera pas utilisé pendant de longues périodes de temps, magasin dans une zone ombragée et sec. Charger complètement la batterie tous les 60 jours.
7. Use only dedicated charger.
Utilisez uniquement le chargeur dédié.
PCAUX
MON
PRODUCT NAME: Li-Ion Battery
Nom du produit: Batterie Li-Ion
BATTERY MANUFACTURER / ADDRESS:
Fabricant de la batterie / Adresse:
ITM Semiconductor Co., Ltd. 82-7 Gwahaksaneop 1-ro, Oksan-myeon, Cheongwon-gun Ochang, Chungcheongbuk-do, Korea 363-911
MADE IN KOREA / Fabriqué en Corée
This module contains no user-serviceable parts.
Ce module ne contient aucune pièce réparable par l'utilisateur.
Located on Power Module housed within the worksurface.
Located on the rear of the system at the bottom of the system column.
Equipment markings
CA300 | Installation & User Guide
Equipment markings
© 2017 Avizia Inc. All rights reserved. | avizia.com | AVZ-CA300-DOC-UIG-04
| Before getting started
© 2017 Avizia Inc. All rights reserved. | avizia.com | AVZ-CA300-DOC-UIG-04
CA300 | Installation & User Guide
10
• Best practices
• System overview – Network considerations
– QuickBootTM feature
• Console overview – Control overview
– Power indicator LED states – Connections overview
• Setting up the system – Initial system setup
– Connecting an auxiliary device – Connecting an electronic or digital stethoscope – Connecting a laptop
• Turning the system on and o
• Connecting to network – Connect to a wired network
– Connect to a wireless network – Change wireless settings
Getting started
| Getting started
CA300 | Installation & User Guide
Best practices
© 2017 Avizia Inc. All rights reserved. | avizia.com | AVZ-CA300-DOC-UIG-04
11
Best practices
| Getting started
Enable Auto-answer
Setting your system to auto-answer can be a good way to make sure you don’t miss a call� You can toggle auto­answer on by accessing the Cisco codec menu system with the system console controls�
Press (OK) to bring up the Home menu and use the Directional pad to navigate the system menu:
• HOME > SETTINGS > CALL SETTINGS.��
• Configure the auto answer settings
We recommend you download the user documentation for details and advanced Cisco SX20 codec functions� Go to: http://cisco.com/go/quickset-docs
Plug in when storing system
We recommend that the system is plugged in to an electri­cal outlet when storing the CA300� This ensures that Quick­BootTM maintains a full charge and is ready when needed�
Use call history for quick redial
When calls are placed , missed or received, navigating to your Recent calls list allows you to utilize contacts quickly�
Press (OK) to bring up the Home menu and use the Directional pad to navigate the system menu:
• HOME > CALL > RECENT CALLS���
• Select contact to call
Save frequently called numbers
You can save frequently called or favorite video numbers to make them that much easier to call�
Press (OK) to bring up the Home menu and use the Directional pad to navigate the system menu:
• HOME > CALL��� select PHONE BOOK or RECENT CALLS���
• Select contact and choose SAVE TO MY CONTACTS
To place a call from the My contacts directory, press (OK) to bring up the Home menu and use the Directional pad to navigate the system menu:
• HOME > CALL > PHONE BOOK > MY CONTACTS���
• Select contact to call
Set peripheral sharing resolution
The CA300’s content sharing settings are factory set to optimize the bandwidth allocation to the shared content source when in a video call� As call bandwidth decreases, the codec will allocate more bandwidth to the shared con­tent stream from the main source stream� This allows the shared content (scope image, computer presentation, etc�) to be presented as clearly as possible in lower bandwidth situations�
The default settings are found in the following menu tabs, and can be adjusted as needed or desired:
HOME
SETTINGS
ADVANCED CONFIGURATION
CONFERENCE 1
VIDEO BANDWIDTH
MAIN CHANNEL
WEIGHT: 1
MODE: DYNAMIC
PRESENTATION CHANNEL
WEIGHT: 10
VIDEO
INPUT
SOURCE 2
QUALITY: MOTION
System overview
What’s included:
• CA300 system cart
• PrecisionHD Camera
• Display
• Remote control with batteries
• Camera mounting screw (1)
• Display mounting screws (4)
• Hex wrenches and socket wrench
• Key for drawer
• Cables
· Ethernet cable (5m)
· Power cord (5m)
· Power share cord (10cm)
Options:
• MultiSite certificate
• PC cabinet with cables (power, Ethernet, 3�5mm audio, and HDMI to HDMI) — to integrate a user-supplied Ultra­Small Form Factor (USFF) PC�
• HORUS Scope — hand-held video device for capturing images of the body� Optional interchangeable lenses make it ideal for multi-discipline medical applications�
• E-Scope II — electronic stethoscope to enhance ability to hear patient sounds locally and adds audio output capability through a telemedicine device�
Tools Required for Assembly
One Phillips head screwdriver (#2)� All other tools and ap­propriate hardware are provided for assembly�
Refer to the CA300 Quick Start Guide (AVZ-CA300-DOC-QSG) included on the outside of the system packaging for initial assembly and setup�
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CA300 | Installation & User Guide
System overview
12
| Getting started
Hospital grade locking casters
PC cabinet
(OPTION)
Internal storage dimensions:
12�5” W x 2�5” D x 10�5” H
31�75cm W x 6�3cm D x 26�7cm H
Height-adjust
lever
Locking drawer
Console with
button panel, I/O, and
integrated microphone, and
downward-facing speakers
impermeable
work surface
HD display
PrecisionHD camera
Power inlet,
Ethernet, and
system breaker
switch
Cable wrap
Storage bin
16�5” W x 2�8” D x 4” H
41�91cm W x 7�11cm D x 10�16cm H
Adjustable display and
camera bracket
Cable channel
with removable
back panel
Handle
Power share cord
System overview
Network considerations
The network module is built into the console of the CA300 and is a combination of a Wi-Fi 2�4GHz IEEE 802�11 b/g/n Client Bridge and Gigabit switch which passes network from wired or wireless infrastructure to other wired net­work devices, like the Cisco SX20 endpoint, Laptop or small form factor PC� The network module can be used in one of two ways: connected to the network infrastructure by Ethernet cable or over the Wi-Fi infrastructure�
Please refer to Connecting to network in this guide� For additional information and advanced network configura­tion, please see the CA300 Network Configuration Guide found at http://aviziatech.com/support
Wireless connection
The CA300 can be configured to work on a wireless net­work� This provides network to the video codec, network out of the console port, and for an optional PC�
Wired connection (Ethernet)
An Ethernet connection from an active network jack into the Ethernet port under the work surface provides network to the video codec, network out of the console port, and for an optional PC�
NOTE
The wireless radio switches o when the system detects a wired network connection� To enable wireless, disconnect the Ethernet cable under the worksurface�
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CA300 | Installation & User Guide
System overview
13
| Getting started
to AC outlet
to network
System breaker switch
to laptop
computer
Wi-Fi (client only)
Ethernet port for
use with optional
PC cabinet
System overview
QuickBootTM feature
QuickBootTM enables the system to go from powered o to ready for a call in under 10 seconds ensuring that it is ready to use when you need it to be�
NOTE
The system must be plugged in for at least 30 minutes to achieve full transport time (15 min­utes)�
The QuickBootTM battery charges while the system is plugged into an AC outlet and the breaker switch is in the ON position� When the system is disconnected from AC power, or if the breaker switch is in the OFF position, the power LED on the console will show a blinking blue light indicating that QuickBootTM is engaged — the QuickBootTM feature is now powering the critical components for sys­tem transport for up to 15 minutes�
NOTE
QuickBootTM manages the power for two critical components: the Cisco SX20 codec and the console� All other components using power will be powered down until the system’s AC power inlet is supplied power and the breaker switch is in the ON position�
!
Ensure that all work is saved on the user-sup­plied PC and that the PC is properly shutdown before initiating QuickBootTM�
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CA300 | Installation & User Guide
System overview
14
| Getting started
HORUS Scope (option)
USFF PC (option)
AC power inlet
and system breaker switch
Display
device(s) powered by
power share cord
Cisco SX20 codec
Console
PrecisionHD Camera (powered by codec)
Console overview
Control overview
System navigation, call controls, and connectivity to peripheral sources can all be done through the system’s console�
Please see Using the system to understand the console interface and how to use the CA300 system�
Power indicator LED states
Dark
The system has no power and the QuickBoot
TM
battery is fully discharged�
Solid Blue Light The system is plugged in to an electrical outlet and the QuickBoot
TM
battery is charging�
Blinking Blue Light QuickBootTM is enabled — the system is dis­connected from AC power OR the System Breaker Switch is in the OFF position� The QuickBootTM feature is now powering the criti­cal components for system transport for up to 15 minutes� The system should be plugged in to an active power source as soon as possible to replenish and maintain the QuickBootTM functionality�
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CA300 | Installation & User Guide
Console overview
15
| Getting started
Main camera (default view)
Back
for system menu
navigation
Mute (microphone, local)
Selfview control
Make call
System power button
Camera zoom
Power indicator LED
Volume control
OK and directional pad for camera control and system menu navigation
End call
Computer source
Remote
control IR
sensor
Camera control Auxiliary source
internal (local) microphone
Le console
connections
Right console
connections
Integrated speakers
Console overview
Connections overview
The le and right console connections allow the user to connect peripheral devices that will enhance the CA300 system’s capabilities
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CA300 | Installation & User Guide
Console overview
16
| Getting started
Ethernet (to laptop computer)
HDMI input (from laptop computer)
Audio input (3�5mm from laptop computer)
Audio input (3�5mm from auxiliary device)
Composite video input (SD AUX source)
HDMI input (HD AUX source)
Micro USB input
(for system diagnostics)
USB output
(for console upgrades
and provides power)
HDMI output
Audio output
(3�5mm)
Console buttons
System power button
Le console connections Right console connections
Integrated speakers
Setting up the system
Initial system setup
Refer to the Avizia CA300 Quick Start Guide (included with the system packaging) for procedures pertaining to initial system setup� The guide includes the following setup items:
1� Unpacking the system
2� Mounting and connecting the camera
3� Mounting and connecting the display
4� Attaching the power and Ethernet cables
5� Connecting the power share cord
6� Installing the HORUS Scope option
7� Installing the PC cabinet option
8� Powering ON the system
9� Configuring the system
The CA300 Quick Start Guide (AVZ-CA300-DOC-QSG) is included on the outside of the system packaging� It can also be found online at http://avizia.com/support
PrecisionHD Camera
Display
Console
with integrated speakers
PC cabinet
(OPTION)
Display and
camera bracket
HORUS Scope
(OPTION)
Locking
drawer
System power
inlet, Ethernet, and
breaker switch
Power share cord
1
2
3
4
5
6
7
8
9
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CA300 | Installation & User Guide
Setting up the system
17
| Getting started
Setting up the system
Connecting an auxiliary device
Optional AV devices for transmitting images and video can
be connected to the CA300�
1� Connect an auxiliary device to the HDMI input and/or
Composite input� Any device that provides video out­put and is connected to the system’s HDMI or compos­ite input can be displayed on the system: digital scope, examination camera, video feed from ultra sound, etc��
2� Ensure the AUX source(s) are appropriately powered
and turned on to be viewed as the AUX source when selected�
NOTE
Both HDMI (high definition) and Composite (standard definition) inputs can be connected simultaneously� Pressing the AUX button will allow you to toggle through the SD source first, the HD source second, and then to the default (main camera) source�
NOTE
Audio is not transmitted over HDMI� Only video is transmitted over HDMI�
HDMI
(HD source)
Composite
(SD source)
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CA300 | Installation & User Guide
Setting up the system
18
| Getting started
Setting up the system
Connecting an electronic or digital stethoscope
The optional E-Scope II and other electronic or digital stethoscopes can be connected to the CA300 to transmit the corresponding audio to remote participants�
NOTE
The CA300 can experience audio distortions due to network latency, soware/hardware malfunc­tion, insuicient bandwidth, or for other reasons�
Connect the 3�5mm cable from the stethoscope to the 3�5mm audio input on the system� The audio from the stethoscope is now mixed into the video call�
NOTE
There are three audio inputs on the CA300 which follow a prioritization schedule:
1� Peripheral Audio Input 2� Laptop Audio Input 3� PC Audio Input (with PC cabinet option)
The audio input highest on the list will be the source presented in a video call� This is done to ensure that the peripheral audio input (stetho­scope, ultrasound, etc�) can provide the best possible sound without interference from the other inputs�
Unplug the audio connection(s) higher up the prioritization schedule to present the desired audio�
Peripheral audio
input (3�5mm)
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CA300 | Installation & User Guide
Setting up the system
19
| Getting started
Setting up the system
Connecting a laptop
A laptop computer can be connected to the CA300 to pres­ent the laptop’s video and audio to video participants�
1� Connect the laptop video out to the CA300’s HDMI in-
put for PC� Use an appropriate HDMI adapter if needed�
2� If audio is also required for presentation, connect a
3�5mm cable from the laptop audio out to the 3�5mm PC audio input on the system� The audio from the laptop is now mixed into the video call�
3� If network is needed plug an Ethernet cable from the
system to the laptop� The CA300 must first be con­nected to the LAN (Ethernet or wireless)�
NOTE
The laptop HDMI connection does not support audio� To enable laptop audio use the 3�5mm connector�
NOTE
There are three audio inputs on the CA300 which follow a prioritization schedule:
1� Peripheral Audio Input 2� Laptop Audio Input 3� PC Audio Input (with PC cabinet option)
The audio input highest on the list will be the source presented in a video call� This is done to ensure that the peripheral audio input (stetho­scope, ultrasound, etc�) can provide the best possible sound without interference from the other inputs�
Unplug the audio connection(s) higher up the prioritization schedule to present the desired audio�
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CA300 | Installation & User Guide
Setting up the system
20
| Getting started
Turning the system on and o
1� Connect the 5m power cord to the power inlet on the
bottom of the work surface of the cart�
2� Secure the cord to the cable strain relief (large)� If you
are intending to connect the system to your network with a network cable, secure the Ethernet cable with the smaller strain relief�
3� Connect the plug to an AC power outlet�
4� Ensure that the System breaker switch is in the ON
position at the bottom of the worksurface� This sup­plies power to the entire system: QuickBootTM, display, codec, and the system console�
5� Press the system power button ON at the side of the
console until it illuminates blue� This will boot up the codec (approximately 90 seconds), power the camera, power the display, and provide power to an optional user-integrated PC�
NOTE
If the display does not turn on when the system is powered up, ensure that the display is powered on by pressing the display’s power button�
6� To turn the system OFF, press the System power but-
ton�
NOTE
As long as the system is plugged into an AC outlet and the breaker switch is ON, QuickBootTM will continue to charge and maintain readiness�
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CA300 | Installation & User Guide
Turning the system on and o
21
| Getting started
System power button
System breaker switch
Network
Power
Connecting to network
Connect to a wired network
Connect the provided network cable to the LAN and the Ethernet port on the CA300� The Ethernet port is found under the work surface, le side (from front)�
NOTE
The Wi-Fi radio will be disabled when the system detects an active wired Ethernet connection�
If the LAN has a DHCP service, the system will retrieve a DHCP IP address, which will be displayed in the upper le hand corner of the display�
If a static IP is required for the CA300 then this requires configuring the SX20 endpoint within the CA300�
For more information on setting a static IP address, please reference the Cisco TelePresence Video Systems Getting Started Guide for the SX20: http://cisco.com/go/sx-docs�
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CA300 | Installation & User Guide
Connecting to network
22
| Getting started
Network
Power
Connecting to network
Connect to a wireless network
NOTE
The Wi-Fi radio in the console will be disabled if it detects an active network connection via Ether­net� Remove the Ethernet cable to enable the Wi-Fi radio�
!
The CA300’s Network Module can operate as a DHCP Server to make setup easier� Whenever the system is factory defaulted the DHCP server is enabled to streamline the network configura­tion process� However, this may create unin­tended network conflicts�
To avoid this, we recommend that the DHCP Server be disabled by following the procedure provided in the CA300 Network Configuration Guide found at http://avizia�com/support
1� Make sure there is no active LAN connection to the
system� (See note above�)
2� Connect a network cable between the console network
port and a laptop computer�
NOTE
The following network settings are temporary for CA300 Network Module configuration� We recommend that you note your laptop’s current network settings, and when you are finished with network configuration, you should revert your laptop to its prior configuration�
3� Set the static IP address on the computer to
192.168.1.75 and Subnet Mask 255.255.255.0
The Gateway (WIN)/Router (MAC) address is not re­quired�
For detailed instructions for setting a static IP address, please refer to the CA300 Network Configuration Guide found at http://avizia�com/support
4� Open a new web browser window (IE9 or higher,
Firefox, Chrome, or Safari) and enter the fol­lowing IP address in the browser’s address bar:
192.168.1.250
5� Login to the Network Module: admin/admin�
6� The Network Module information page is displayed�
Click (Wizard) from the set of navigation icons at the top right to initiate the setup wizard�
7� In the Setup your Operation Mode window, select Cli-
ent Bridge and click Next�
8� The Avizia Setup Wizard will launch and guide you
through the settings required to connect the CA300 to a Wi-Fi network�
NOTE
Be sure to note any changes you make to the user name and password�
9� Upon saving the configuration settings, the Network
Module will reboot and connect to the wireless infra­structure (if all settings are correct)�
10� Disconnect the Ethernet cable from the console and
the laptop� The console’s network port is now available to provide network to a network capable device�
CA300 | Installation & User Guide
Connecting to network
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23
| Getting started
user-supplied network cable
and laptop
computer
Connecting to network
Change wireless settings
NOTE
Up to three wireless profiles can be stored on the network module� You can manage, edit, and delete profiles in the network module under: NETWORK SETTINGS > WIRELESS > AP PROFILES
1� Connect a network cable between the console network
interface and a computer�
2� Set the static IP address on the computer to
192.168.1.75 and Subnet Mask 255.255.255.0
The Gateway (WIN)/Router (MAC) address is not re­quired�
3� Open a new web browser window (IE9 or higher,
Firefox, Chrome, or Safari) and enter the fol­lowing IP address in the browser’s address bar:
192.168.1.250
4� The Network Module’s login page will appear� Login
with the previously set credentials (default is admin/ admin unless it was previously changed)�
5� Navigate to the appropriate pages to gather informa-
tion, create new configurations, or to edit existing settings�
!
Consult your network administrator before making changes� Editing settings may cause the system to lose network connectivity�
6� To connect to another wireless network, launch the
setup wizard by clicking (Wizard) at the top-right of the network module navigation bar�
Refer to the CA300 Network Configuration Guide found at http://avizia�com/support or detailed instruction on manual and advanced network configuration�
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CA300 | Installation & User Guide
Connecting to network
24
| Getting started
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CA300 | Installation & User Guide
25
• Adjusting the system height – Raising the work surface
– Lowering the work surface
• Navigating the menus
• Controlling the camera – Camera controls
– Selfview
• Controlling volume and microphone – Adjusting the speaker volume
– Turning microphone on and o
• Making a video call – Placing a call
– Presenting a laptop – Presenting an optional PC – Presenting an auxiliary device
Using the system
Adjusting the system height
The CA300 can be height-adjusted using the HEIGHT AD­JUST ARM at the right-side of the work surface�
Raising the work surface
Li the height-adjust arm while raising the work surface to the desired height�
Lowering the work surface
Li the height-adjust arm and firmly lower the surface to the desired height�
Lower before transporting
For your safety and to protect the CA300, fully lower the work surface before transporting the system� Pushing or pulling the system with any part of the system other than its handle may result in damage to the system�
Traversing thresholds and obstacles on the ground
Use the handle to PULL the system safely across thresholds, cords, cables, and other potential obstacles on the ground� Always fully lower the work surface before transporting the system�
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CA300 | Installation & User Guide
Adjusting the system height
26
| Using the system
34�5” (88 cm)
43�75” (111 cm)
60” (152 cm)
70” (178 cm)
Navigating the menus
The DIRECTIONAL BUTTONS on the CONSOLE provide navigational control when accessing the system menus� The accompanying remote control may also be used to navigate and control the system with its corresponding buttons�
Refer to the Cisco codec documentation for detailed infor­mation on advanced codec functionality, menu naviga­tion, and using the remote control:
http://cisco.com/go/sx-docs
1� To show the system menu, press (OK) at the cen-
ter of the directional pad�
2� Use the arrow buttons to navigate through the menu
structure�
NOTE
If a menu item shows an arrow, selecting RIGHT will navigate to the next menu level�
To “go back” in the menu structure, press LEFT or (Back)�
3� To type, use the onscreen keyboard or the keypad on
the remote� Use the directional arrows to move to the appropriate letter, number, or symbol� Press (OK) to select the desired character�
4� To quickly exit the menu structure, press (Discon-
nect)�
NOTE
When navigating the menu structure while you are in a call, pressing will not disconnect a call� Exit the menu system and then press to disconnect a call�
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CA300 | Installation & User Guide
Navigating the menus
27
| Using the system
Controlling the camera
Camera controls
Manage the camera’s position and zoom by pressing (Camera Control)� Camera control times out aer seven seconds�
Pressing the (Camera Control) enables the DIREC­TIONAL PAD to pan and tilt the camera� Use the ZOOM buttons to adjust the camera’s zoom level�
When you have finished adjusting the camera, select the source you want to see on the display: Selfview, Main Camera (default), PC, or AUX� If no button is pressed for 7 seconds, the system will default back to the MAIN CAMERA source� Pressing the CAMERA CONTROL button again will also return the system to MAIN CAMERA�
Selfview
Selfview is the image remote participants will see of you — what is seen from your Main camera�
Press (Selfview) on the system console to see your selfview�
To adjust Selfview, use the DIRECTIONAL PAD to pan and tilt the camera� Use the ZOOM buttons to adjust the cam­era’s zoom level�
NOTE
When in a call, pressing (Selfview) will present the Main camera view as a PIP (Picture­in-Picture) at the lower right of the display�
Camera zoom
Camera control
Selfview control
Main camera (default view)
Directional pad
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CA300 | Installation & User Guide
Controlling the camera
28
| Using the system
Controlling volume and microphone
The system microphone is located on the front of the console and is extremely sensitive� Do not block or cover the microphone�
The system automatically manages echo cancellation�
The system speakers are located at the bottom of the system console� This is to ensure that the console is pro­tected from foreign objects, dust, or liquids�
Adjusting the speaker volume
To adjust the volume, use the VOLUME CONTROL buttons on the console�
Turning microphone on and o
To mute your microphone, press (Mute) to prevent remote participants from hearing you� Press again to toggle the mic back on�
NOTE
Pressing (Mute) shuts o the internal (local) microphone only; all connected audio sources, such as a digital stethoscope or laptop audio, will continue to be heard during a call�
Integrated speakers
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CA300 | Installation & User Guide
Controlling volume and microphone
29
| Using the system
Mute (microphone, local)
internal (local) microphone
Volume
control
Making a video call
Press (OK) to bring up the Main Menu and select CALL for options to enter a contact number or address, select a phone book entry, or select from the Recent calls list�
Placing a call
Enter or select the contact to call and press (Connect) to place a call�
Each contact can be edited, added to personal contact lists, or added as participants to a Multisite call (optional feature)� This is done by selecting a contact entry and pressing RIGHT to see these additional entry options, as seen in the images on the right�
Calling options
• Specifying name, number, or address: You can
place a call by entering the contact number or address directly�
• Using the phone book: Navigate to Phone book by going to the Call menu option on the main menu� From the phone book, you can search, scroll through the directory, or create a directory entry, and then select the contact you wish to call�
• Use the Recent calls list: A list of recent calls can be accessed, from the Call menu option on the main menu, as a streamlined alternative to manually enter­ing the contact information or using the phone book directory� TIP: When not in a call and not in the menu
system, pressing (Connect) will take you directly to
the Recent calls list�
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CA300 | Installation & User Guide
Making a video call
30
| Using the system
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CA300 | Installation & User Guide
Making a video call
31
Presenting a laptop
A user-supplied laptop can be connected to the CA300 to present during a video call�
Press (PC) to present the contents of your computer to the call participants� Press (PC) a second time to toggle the source from laptop to optional PC� Pressing
(PC) a third time will return to Main camera�
NOTE
An adapter may be needed to connect your computer to the HDMI port on the CA300’s con­sole�
The laptop’s audio can be integrated into the call if its audio is connected to the 3�5mm laptop audio port� Audio is not transmitted over HDMI� Only video is transmitted over HDMI�
NOTE
Unplug the auxiliary audio connection to present the laptop audio� There are three audio inputs on the CA300 which follow a prioritization schedule:
1� Peripheral Audio Input 2� Laptop Audio Input 3� PC Audio Input (with PC cabinet option)
The audio input highest on the list will be the source presented in a video call� This is done to ensure that the peripheral audio input (stetho­scope, ultrasound, etc�) can provide the best pos­sible sound without interference from the other inputs�
NOTE
The PC source will time-out aer 10 seconds and return to Main camera (default) if there is no laptop connected or detected�
Making a video call
| Using the system
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CA300 | Installation & User Guide
Making a video call
32
Presenting an optional PC
The PC Cabinet option (AVZ-CA300-ACC-PCC) provides a PC housing and cable kit to integrate an Ultra Small Form Fac­tor (USFF) PC with the CA300� This enables a user-supplied PC to be presented during a video call�
Press (PC) to toggle through laptop source to PC source to present the contents of your PC to the call partici­pants� Pressing (PC) a third time will present the Main camera�
NOTE
Unplug the auxiliary and/or laptop audio connec­tions to present the PC audio� There are three audio inputs on the CA300 which follow a prioriti­zation schedule:
1� Peripheral Audio Input 2� Laptop Audio Input 3� PC Audio Input (with PC cabinet option)
The audio input highest on the list will be the source presented in a video call� This is done to ensure that the peripheral audio input (stetho­scope, ultrasound, etc�) can provide the best pos­sible sound without interference from the other inputs�
NOTE
The PC HDMI connection does not support audio� To enable PC audio use the 3�5mm connector�
NOTE
The PC source will time-out aer 10 seconds and return to Main camera (default) if there is no PC connected or detected�
Making a video call
| Using the system
Making a video call
Presenting an auxiliary device
A high definition and standard definition device can be connected to the CA300 to present during a video call�
Ensure that the connections are secure and powered on� Press (AUX) to present the contents of your device to the call participants�
NOTE
Both HDMI (high definition) and Composite (standard definition) inputs can be connected simultaneously, however, only one source can be presented at a time� Pressing the AUX button will allow you to toggle through the SD source first, the HD source second, and then to the default (main camera) source�
NOTE
Audio is not transmitted over HDMI� Only video is transmitted over HDMI�
NOTE
The AUX source will time-out aer 10 seconds and return to Main camera (default) if there is no auxiliary device connected or detected�
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CA300 | Installation & User Guide
Making a video call
33
| Using the system
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• Displaying system information
• Cleaning and maintenance guidelines
• Battery guidelines
• Installing updates
• Factory defaulting the system
• Storing the system
Maintaining the system
Displaying system information
CA300 system information can be viewed by pressing and holding both the (Camera control) and the (AUX) buttons, on the front of the console, for about three seconds�
Press (OK) to close the information window�
The information provided:
• IP address
• System status
• TC version (codec soware version)
• Wi-Fi version (wireless firmware version)
• Console version (console firmware version)
Press and hold both
buttons for 3 seconds
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Displaying system information
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| Maintaining the system
An example of the System Information window�
Cleaning and maintenance guidelines
Cleaning the system
The surface materials of the CA300 are durable and easy to maintain� Follow the general cleaning guidelines, found to the right�
Maintaining the system
The CA300 is designed with minimal maintenance require­ments� However, a yearly check on system fasteners and cables (screws, nuts, bolts, cables) will ensure that the CA300 is in good operating order�
NOTE
Avizia will make available, on request, such circuit diagrams, component part lists, descrip­tions, calibration instructions or other informa­tion which will assist appropriately qualified technical personnel to repair those parts of the equipment which are classified by Avizia as field repairable�
LCD monitor and Camera
• Always disconnect your monitor’s power from the system before cleaning� Clean the camera and LCD monitor surface with a lint-free, non-abrasive cloth� Avoid using any liquid, aerosol or glass cleaners�
• Slots and openings on the back or top of the cabi­net are for ventilation� They must not be blocked or covered� Your monitor should never be placed near or over a radiator or heat source, or in a built-in installa­tion unless proper ventilation is provided�
• Never push objects or spill liquid of any kind into this product�
System
• All surfaces — painted and plastic cart components — will withstand cleaning by commonly available multi­purpose surface cleaners�
• To avoid risk of electric shock, do not expose electri­cal components to water, cleaning solutions or other potentially corrosive liquids or substances�
• Do not immerse system or system components in liquid or allow liquids to flow into the cart� Wipe all cleaners o surface immediately using a damp cloth� Thoroughly dry surface aer cleaning�
• Do not use flammable cleaners on cart surfaces due to close proximity of electrical power and equipment�
• Never use steel wool or other abrasive materials that will damage the surface finish�
• Do not use strong solvents such as trichloroethylene and acetone� These solvents will damage the surface finish�
• It is recommended that any cleaning solution be tested on a small, inconspicuous area to ensure sur­face is not harmed�
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Cleaning and maintenance guidelines
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| Maintaining the system
Battery guidelines
!
This system contains no user-serviceable parts�
Battery Handling
Batteries for the Remote Control are Long Life Alkaline bat­teries; please follow guidelines on the packing material for handling and disposal of the batteries�
The system enclosed battery (rechargeable battery for use in temporary relocation) in this product is non-user replaceable and should be removed by a qualified service technician only�
CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN IN­CORRECT TYPE� DISPOSE OF USED BATTERIES ACCORDING TO APPROPRIATE LOCAL REGULATIONS�
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| Maintaining the system
Installing updates
The CA300 firmware version will determine which instal­lation package to choose when upgrading to the latest firmware� Download the appropriate ZIP/PKG file from http://avizia�com/support to your computer:
• If the CA300 has firmware version 0�50 or 0�60 then download ZIP file V0�50-V�60toV1�3�
• If the CA300 has firmware version 0�70 then download ZIP file V0�70toV1�3�
• If the CA300 has firmware version 1�3 or higher then download the latest PKG file: 300_V1_(version)�pkg�
1� Use an appropriate file extraction application to extract
the ZIP file contents (MCUFW and RADFW), or the PKG file as is, into the ROOT directory of a USB thumb/flash drive�
2� Ensure the CA300 is powered on and in an idle state
(not in a call)�
3� Insert the USB drive into the USB port on the side of
system console and wait 5-10 seconds for an update prompt�
4� Use the directional pad to select YES and follow the
onscreen prompts to update the firmware file(s)�
NOTE
The update process will take a little over two minutes to complete�
The firmware update is complete when the system power button turns o�
5� Remove the USB drive�
6� Press the power button to turn the system ON�
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Installing updates
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| Maintaining the system
Factory defaulting the system
Should a need arise to remove ALL system configuration settings, press and hold the following buttons at the same time for 5 seconds:
BACK + MAKE CALL + MUTE + DISCONNECT
The source selection LEDs will light up one by one and blink three times before the entire system reboots�
Once the system has fully booted up, it is ready for setup and configuration�
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Factory defaulting the system
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| Maintaining the system
Storing the system
Short-term storage
If the system is to be stored for a relatively short period of time, we recommend that the system be plugged in to an electrical outlet during storage� This ensures that Quick­BootTM maintains a full charge and is ready when needed�
Long-term storage
If the system is to be stored for an extended period of time:
1� Flip the System breaker switch OFF
2� Unplug from electrical outlet
3� Wrap power cord on the cord wrap
4� Secure or appropriately store peripheral devices and
cables
5� Store the system in a cool, dry environment
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| Maintaining the system
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I can’t turn the system on.
• Make sure the system breaker switch is in the ON po- sition� This switch is by power inlet connector found on the underside of the worksurface� Then, press the Power button on the right side of the console until the button illuminates blue�
• Ensure the power cord is properly connected to the system and to the AC outlet� You should see the LED power indicator on the front of the console illumi­nate blue�
Why is the screen black?
• Ensure the system is powered on and the display’s power cord and HDMI cable are properly inserted� Press the display’s power button to turn on�
• The display setting may have been changed or set incorrectly: 1� Ensure the display’s HDMI cable is properly
inserted�
2� Press and hold the system power button on the
side of the console until the blue LED turns o�
3� Wait a few seconds and turn the system back
on� The HDMI setting on the display should be automatically reset and no longer show a black screen�
• Pressing the PC or AUX source buttons when there are no devices connected to the corresponding con­nections will result in a black screen� The PC and AUX sources will time out aer 10 seconds and return to the Main camera (default) view�
I can’t make a video call.
• Ensure the system has network connectivity:
• check Ethernet connection
• check wireless connection — refer to the Change wireless settings in this guide�
• Make sure the system codec’s network configurations are properly set and registered� Contact your network administrator or refer to the Cisco SX20 codec docu­mentation at: http://cisco�com/go/sx-docs
When I try to show my laptop or other device I get a black screen.
• Check that the video cable from the laptop or device is in the appropriate connection on the console�
• Make sure the laptop display setting is appropriately configured to mirror or extend to another display�
Troubleshooting
Technical Specifications
UNIT DELIVERED COMPLETE WITH:
Base System (AVZ-CA300-A-IP40) with Cisco SX20 codec, Cisco 8x PrecisionHD camera, 24” widescreen LCD, Integrated microphone and speakers, QuickBootTM, remote control, and cables�
Optional MultiSite
Optional PC Cabinet (AVZ-CA300-ACC-PCC):
• cable kit (audio, HDMI, Network, and power)
• PC cabinet dimensions:
· external: H 11�93in x W 13in x D 3�31in H 30�3cm x W 33�04cm x D 8�4cm
· internal: H 10�5in x W 12�5in x D 2�5in H26�7cm x W 31�75cm x D 6�3cm
DISPLAY
• 24 inch widescreen LED backlit monitor
• Maximum resolution: 1920x1080
• Color support: 16�7 million colors
• Response time: 4ms
• Display positions adjustment: tilt
• Features: 178°/178° Wide-Viewing Angles, Flicker-free Technology
• Image contrast ratio: 3000:1 and 20M:1 (dynamic)
• Image brightness: 250 cd/m2
• Kensington Lock Connection
VIDEO INPUTS
• Four (4) High-Definition Multimedia Interface (HDMI) inputs (one designated as main camera input; custom cable); supported formats:
· 1920x1080
· 1600x1050
· 1280x720
· 1440x900
· 1280x768
· 1280x1024
· 1024x768
· 800x600
· 640x480
• One (1) composite input (RCA connector)
· PAL/NTSC
VIDEO OUTPUTS
• Two (2) HDMI output (main and 2nd display); supported formats:
· 1920x1080@50/60Hz(1080p60)
· 1280x720@50/60Hz(720p60)
AUDIO INPUTS
• One integrated microphone with echo canceller
• Three (3) 3�5-mm audio inputs, line level:
· Auxiliary
· Laptop computer
· PC computer
AUDIO OUTPUT
• One 3�5-mm audio output, for Head Phones
CAMERA
• Cisco TelePresence PrecisionHD Camera 4xS2
• One-third-inch complementary metal oxide semiconductor (CMOS Sensor)
• 8x zoom (4x optical, 2x digital)
• +15° and -25° tilt, +/- 90° pan
• 43�5° vertical field of view
• 70° horizontal field of view
• Focus distance 0�3m-infinity
• 1920x1080 pixels progressive@60 frames per second (fps)
• Automatic or manual focus, brightness, and white balance
• Far-end camera control
• Kensington Lock Connection
USER INTERFACE
“One-touch” tactile control panel for call con­trol, volume, camera, and video sources TRC 5 IR remote control for remote system control
BANDWIDTH
• H�323 and Session Initiation Protocol (SIP) up to 6 Mbps point-to-point
• 720p30 from 768 kbps
• 720p60 from 1152 kbps
• 1080p30 from 1472 kbps
VIDEO STANDARDS
H�263, H�263+, H�264
VIDEO FEATURES
• Native 16:9 widescreen
• Advanced screen layouts
• Intelligent video management
• Local auto layout
LIVE VIDEO RESOLUTIONS (ENCODE and DECODE)
• 1920 x 1080@30, 60 fps (HD1080p)
• 1280 x 768@30, 60 fps (WXGA)
• 1280 x 720@30, 60 fps (HD720p)
• 1024 x 768@30, 60 fps (XGA)
• 1024 x 576@30, 60 fps (w576p)
• 800 x 600@30, 60 fps (SVGA)
• 768 x 448@30, 60 fps (w448p)
• 704 x 576@30, 60 fps (4CIF)
• 640 x 480@30, 60 fps (VGA)
• 576 x 448@30, 60 fps (448p)
• 512 x 288@30, 60 fps (w288p)
• 352 x 288@30, 60 fps (CIF)
• 176 x 144@30, 60 fps (QCIF) (Decode only)
AUDIO STANDARDS
G�711, G�722, G�722�1, 64 kbps MPEG4 AAC-LD
AUDIO FEATURES
• CD-quality 20-kHz mono
• One Acoustic echo canceller
• Automatic Gain Control (AGC)
• Automatic noise reduction
• Active lip synchronization
DUAL STREAM
• H�239 (H�323) dual stream
• Binary Floor Control Protocol (BFCP) (SIP) dual stream
• Support for resolutions up to 1080p
PROTOCOLS
H�323, SIP
NETWORK INTERFACES
• Three (3) LAN or Ethernet (RJ-45) 10/100/1000 Mbps
• Integrated Wireless client bridge: IEEE 802�11b/g/n
OTHER INTERFACES
• Three (3) USB inputs:
· 1 in drawer for charging
· 1 for upgrades and charging
· 1 MicroUSB for diagnostics
IP NETWORK FEATURES
• Network module web server
• Domain Name System (DNS) lookup for service configuration
• Dierentiated Services (quality of service [QoS])
• IP adaptive bandwidth management (includ­ing flow control)
• Auto gatekeeper discovery
• Dynamic playout and lip-sync buering
• H�245 dual-tone multifrequency (DTMF) tones in H�323
• Date and time support with Network Time Protocol (NTP)
• Packet loss-based downspeeding
• Uniform Resource Identifier (URI) dialing
• TCP/IP
• Dynamic Host Configuration Protocol (DHCP)
• IEEE 802�1x network authentication
• ClearPath
FIREWALL TRAVERSAL
• Cisco TelePresence Video Communication Server Expressway
• H�460�18 and H�460�19 Firewall Traversal
EMBEDDED ENCRYPTION
• H�323 and SIP point-to-point
• Standards-based: H�235v3 and Advanced Encryption Standard (AES)
• Automatic key generation and exchange
• Support in dual stream
• Auto NAT
• SIP ICE
CODEC SECURITY FEATURES
• Management through Secure HTTP (HTTPS) and Secure Shell (SSH) Protocol
• IP administration password
• Menu administration password
• Disable IP services
• Network settings protection
SYSTEM MANAGEMENT (CISCO SX20)
• Support for Cisco TelePresence Management Suite
• Total management through embedded Simple Network Management Protocol (SNMP), Telnet, SSH, XML, and Simple Object Access Protocol (SOAP)
• Remote soware upload: Through web server, Secure Copy Protocol, HTTP, and HTTPS
• Remote control and on-screen menu system
DIRECTORY SERVICES
• Support for local directories (My Contacts)
• Corporate directory
• Unlimited entries using server directory
• Lightweight Directory Access Protocol (LDAP) and H�350
• Unlimited number for corporate directory (available with Cisco TelePresence Manage­ment Suite local directory: 200 numbers)
• Received calls
• Placed calls
• Missed calls with date and time
PHYSICAL DIMENSIONS
• Depth: 20�5 in� (52 cm)
• Width: 19�4 in� (49�3 cm)
• Height: 60-70 in� (152�4-177�8 cm)
• Weight: 120 lb (54�43 kg)
SHIPPING DIMENSIONS
With pallet and Accessories Box
• Depth: 32 in� (81�28 cm)
• Width: 32 in� (81�28 cm)
• Height: 82 in� (208�28 cm)
• Weight:
· with PC Cabinet option: 187 lb (84�82 kg)
· without PC Cabinet option: 164 lb (74�39 kg)
POWER
• INLET: 100-120VAC, 60Hz 6 amp maximum
• AUXILIARY (Power share): back of system: one country-specific outlet, 3 amp� Maximum
OPERATING TEMPERATURE AND HUMIDITY
• 50 to 95°F (10 to 35°C) ambient temperature
• 20 to 90% relative humidity (RH)
• Atmospheric pressure: 700 to 1060 hPa
STORAGE AND TRANSPORT TEMPERATURE
• 14 to 140°F (-10 to 40°C) at RH 10 to 80% (noncondensing) at RH 20 to 90%
• Atmospheric pressure: 700 to 1060 hPa
APPROVALS AND COMPLIANCE
• ANSI/AAMI 60601-1-3rd edition
• CAN/CSA C22�2 No� 60601-1-08 (2013)
• Compliance with FCC 47 CFR Part 15 Class A
• FDA Class I Medical Device Data System (MDDS)
• Medical Device Directive EN 60601-1 Class I Equipment
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Third-party trademarks mentioned are the property of their respective owners� The use of the word partner does not imply a partnership relationship between Avizia and any other company� (1007R)
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE� ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED� USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS�
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH ON THE AVIZIA WEBSITE: HTTP://AVIZIATECH�COM/SUPPORT�HTML� ADDITIONALLY, A COMPONENT OF THIS PRODUCT IS SUBJECT TO THE SOFTWARE LICENSE AND LIMITED WARRANTY SET FORTH AT HTTP://WWW�CISCO�COM/GO/TELEPRESENCE/DOCS�
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS� AVIZIA AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE�
IN NO EVENT SHALL AVIZIA OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF AVIZIA OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAM­AGES�
Avizia and the Avizia Logo are trademarks of Avizia, Inc� and/or its ailiates in the U�S� and other countries� Third party trade­marks mentioned are the property of their respective owners� The use of the word partner does not imply a partnership relationship between Avizia and any other company� (1005R)
Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers� Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only� Any use of actual IP addresses or phone numbers in illustrative con­tent is unintentional and coincidental�
WARNING: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm�
Avizia, Inc. 12018 Sunrise Valley Dr. Suite 315 Reston, VA 20191 USA
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