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UPDATE MANAGER
User Manual
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Avira UPDATE MANAGER User Manual

Avira Update Manager
User Manual
Table of contents
1. Product information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.2 System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.1 Installation on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.1.1 Install AUM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
2.1.2 Installing the AUM Server on other servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.1.3 Automatically configured installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.1.4 Installing the AUM Frontend on other computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.1.5 User interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Table of contents
2.2 Installation on Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.2.1 Installation procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.3 Reinstall AUM (on Linux) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.4 Deinstallation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.4.1 Deinstallation with graphical user interface (Windows) . . . . . . . . . . . . . . . . . . . . . . . 17
2.4.2 Deinstallation on Linux (without graphical user interface) . . . . . . . . . . . . . . . . . . . . . 17
3. Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3.1 Configuration with graphical interface (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3.1.1 Starting the AUM Frontend for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3.1.2 Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.1.3 Configuring Internet settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.1.4 Configure email notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
3.1.5 Selecting the location where you wish to save updates . . . . . . . . . . . . . . . . . . . . . . . . 23
3.1.6 Changing the ports of the integrated HTTP server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
3.1.7 Changing the preset download server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.1.8 Editing the list of AUM Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.1.9 Editing the products list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.1.10 Configuring the update scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3.2 Configuration without graphical user interface (Linux) . . . . . . . . . . . . . . . . . . . . . . . . . 29
3.2.1 Server settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
3.2.2 Setting up a proxy server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
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Table of contents
3.2.3 Configuring email notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3.2.4 Selecting the location for saving updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
3.2.5 Changing the ports of the integrated HTTP server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
3.2.6 Changing the preset download server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
3.2.7 Editing the list of servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3.2.8 Editing the product list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3.2.9 Configuring the repository update schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3.3 Configuration with graphical interface (Linux AUM Server
via AUM Frontend on a Windows client) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
4. Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
4.1 Operation on Windows (with graphical interface) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
4.1.1 Testing the updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
4.1.2 Starting and stopping product updates manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
4.1.3 Updating the AUM Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
4.1.4 Updating the AUM Frontend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
4.1.5 Displaying the logfile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
4.1.6 Displaying product update version information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
4.2 Operation on Linux (without graphical interface) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
4.2.1 Testing the updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
4.2.2 Starting and stopping AUM manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
4.2.3 Updating products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
4.2.4 Canceling a download (prematurely) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
4.2.5 Updating AUM automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
4.2.6 Displaying the logfile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
5. Frequently Asked Questions (FAQ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
5.1 Procedure for updating via Fileserver/Share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
5.2 Procedure for updating via Webserver (http) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
5.3 Procedure for updating SAVAPI products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
5.4 Avira Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Avira Update Manager - User Manual (Status: 17 Nov 2011) 3
Product information

1. Product information

1.1 Functionality

Avira Update Manager lets you download updates for many of your Avira products conveniently and automatically from the Internet.
Individual computers on your network can then update products via your intranet, rather than having to download them themselves from the Internet.
Avira Update Manager comprises the following two components:
• Avira Update Manager Server (for both Microsoft Windows and UNIX)
• Avira Update Manager Frontend (for Microsoft Windows only)
The Avira Update Manager Server runs on one or more servers on your intranet and controls the downloading of product updates on these servers.
AUM Frontend lets you configure and operate one or more AUM Servers from a central point (Remote Control).

1.2 System requirements

For Avira Update Manager to work perfectly, the computer system must fulfill the following requirements:
• Computer from Pentium class upwards, at least 1 GHz
• Operating system (Windows)
- Microsoft Server 2003 x86 or x64 (no IA-64 systems), newest SP
- Microsoft Server 2008 x86 or x64 (no IA-64 systems), newest SP
Note
You can also install the AUM user interface (the so-called Frontend) on Windows XP from SP1, Windows Vista and Windows 7 x86 or Windows 7 x64 (except IA­64 systems).
Note
The user interface can only be installed on Microsoft Windows systems.
Note
Please note that the Windows 2000 operating system is no longer supported.
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• Operating system (UNIX)
- Red Hat Enterprise Linux 6 Server
- Red Hat Enterprise Linux 5 Server (5.6)
- Red Hat Enterprise Linux 4 Server (4.8)
- Novell Open Enterprise Server 2 (SLES 10 SP2)
- Novell SUSE Linux Enterprise Server 11 (SP1)
- Novell SUSE Linux Enterprise Server 10 (SP2)
- Novell SUSE Linux Enterprise Server 9 (SLES 9)
- Debian GNU/Linux 6; 5; 4
- Ubuntu Server Edition 8.04
- Ubuntu Server Edition 10.10
Note
The libstdc++.so.6 library must also be available on the systems. This usually has to be installed subsequently through proprietary distribution package management.
Product information
Note
If you are using a 64-bit version (amd64/x86_64) of the above mentioned Linux distributions, 32-bit compatible libraries must also be subsequently installed. The proprietary distribution software management can usually be used for this.
• Internal memory
- At least 512 MB RAM
- At least 500 MB temporary memory on the hard disk (depending on the scope of the product updates).
• Internet connection (modem or LAN)
• Administrator rights (for installing the Avira Update Manager)
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Installation

2. Installation

2.1 Installation on Windows

Install both components of the Avira Update Manager (Server and Frontend) on a central server on your intranet.
Then, if required, install the AUM Server on all other servers on the intranet which you have designated for supplying clients. (see "Installing the AUM Server on other servers" - page 10)
Note
You can also install the AUM Frontend on other computers and use it to conveniently control the servers with the installed AUM Server (see "Installing
the AUM Frontend on other computers" - page 12).
Prerequisites
For the Avira Update Manager to function perfectly on your server, ensure that the following requirements are met:
• System requirements are fulfilled
• You have administrator rights
• During installation all programs running on your server have been terminated
• Where necessary, the ports required by Avira Update Manager are opened in the firewall
• No other programs are occupying the AUM network port
Perform the installation using the following steps:
1. Install Avira Update Manager
2. Install the Avira Update Manager Server on other servers
3. Install the Avira Update Manager Frontend on other computers

2.1.1 Install AUM

1. Go to the website http://www.avira.com.
The Avira Update Manager is provided for download in the Support > Download section.
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2. Save the file to your computer.
3. Double-click on the saved file.
The dialog box of the setup program appears.
4. Click Continue.
The setup program for Avira Update Manager starts. The dialog box Welcome... appears.
5. Click Next.
The dialog box with the license agreement appears.
Installation
6. Confirm that you accept the terms of the license agreement and click
The dialog box
Select Features appears:
Next.
7. Select the required components and click Next.
If you have selected Avira Update Manager Server for installation, the Choose
Destination Location
dialog box appears.
8. Confirm the specified destination directory by clicking Next.
-OR-
Use the Change... button to select a different destination directory and confirm by clicking Next.
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The dialog box AUM Network Configuration appears.
Installation
9. Confirm the default configuration by clicking Next.
-OR-
If necessary, change the predefined ports accordingly. The selected ports are opened automatically during installation and remain open afterwards.
If required, use adapter under
Change... to select a different Root Directory and choose a specific
Network Interface or leave the setting at All. You can also use a UNC
path as the root directory and enter the UNC authentication here. However, locally connected networks cannot be used. Confirm with Next.
The AUM Service Account dialog box appears.
10.Enter an Administrative account (e.g. Administrator) using the appropriate
Account password and click Next.
11. You will now be asked to define a password for the AUM. Enter the password twice and click Next.
The dialog box Configure Scheduler appears.
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Installation
12.Confirm the specified configuration by clicking Next.
-OR-
Enable/ disable the option Enable scheduling, or change the time or interval for the updates and click Next to confirm.
13.You will then be asked whether you want AUM Server to be dealt with as an exception to the Microsoft Windows Firewall. If you confirm by selecting choose
No you have to configure the firewall manually at a later stage.
Yes the firewall will be configured automatically, if you
Click Next to confirm your choice.
The dialog box Ready to Install the Program appears.
14.In the next dialog box, click Install.
Avira Update Manager is installed. The message Installation finished appears.
15.Click Finish.
The setup program creates a new entry in the Windows Start menu Avira > Avira
Update Manager Frontend
.
The installation has been completed successfully.
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Installation
After installation, the AUM Server starts immediately and must be configured with the AUM Frontend for the product update at a later time (see 3. Configuration - page 19).

2.1.2 Installing the AUM Server on other servers

Note
Installing the AUM Server on multiple servers is usually only necessary for large networks (>2000 computers).
1. Follow the procedure for the initial installation of the AUM Server and AUM Frontend (see "Install AUM" - page 6), until the dialog box Select Features appears.
2. Select only the component Avira Update Manager Server and click Next.
The dialog box Choose Destination Location appears.
3. Confirm the specified destination directory by clicking Next.
-OR-
Use the Change... button to select a different destination directory and confirm by clicking Next.
The dialog box AUM Network Configuration appears.
4. Confirm the specified configuration by clicking Next.
-OR-
If necessary, change the predefined ports as required.
If required, use Change... to select a different destination directory for the updates, specify a fixed IP address under Network Interface or save the setting All. Click Next to confirm.
The AUM Service Account dialog box appears.
5. Enter an Administrative account (e.g. Administrator) using the appropriate
Account password and click Next.
The dialog box Configure Scheduler appears.
6. Confirm the specified configuration by clicking Next.
-OR-
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Installation
Enable/ disable the option Enable scheduling, or change the time or interval for the updates. Click Next to confirm.
7. You will now be asked whether you want AUM Server to be dealt with as an exception in the Microsoft Windows Firewall.
If you confirm by selecting Yes the firewall will be configured automatically, if you choose No you have to configure the firewall manually at a later stage.
8. Click Next to confirm your choice. The dialog box Ready to Install the Program appears.
9. Click
Install.
Avira Update Manager is installed. The message
Installation finished appears.
10.Click Finish.
Installation of the AUM Server on the server has been successfully completed.
11. Repeat this installation until the AUM Server is running on all designated servers.
After installation, the AUM Server starts immediately and must be configured with the AUM Frontend for the product update at a later time (see 3. Configuration - page 19).

2.1.3 Automatically configured installation

Avira Update Manager Server can also be configured prior to installation, so that it is ready for use immediately after start-up and is installed without user interaction.
To do this, unpack avira_update_manager_en.zip. Then copy the file silent_install_ium_en.iss into a directory of your choice, open the file with a text editor and edit the file according to your configuration requirements. The same parameters are available for ium.conf.
Note
A precise description of the configuration options can be found in the silent_install_ium_en.iss file.
Save and then start setup.exe or avira_update_manager_en.exe by entering the following in the command line:
/s /f1"/path/to/silent_install_ium_en.iss"
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Installation
The outcome of the installation is saved in the file setup.log in the same directory as silent_install_ium_en.iss.
Note
The Avira Update Manager, including the AUM Frontend can also be uninstalled automatically (see 2.4 Deinstallation - page 17).

2.1.4 Installing the AUM Frontend on other computers

1. Follow the procedure for the initial installation of the Avira Update Manager Server and Avira Update Manager Frontend (see 2.1.1 Install AUM - page 6), until the dialog box
Select Features appears.
2. Select only the component
Avira Update Manager Frontend and click Next.
The dialog box Choose Destination Location appears.
3. Confirm the specified destination directory by clicking Next.
-OR-
Use the Change... button to select a different destination directory and confirm by clicking Next.
The dialog box Ready to Install the Program appears.
4. Click Install.
The Avira Update Manager Frontend is installed.
5. Click Finish when completed.
The setup program creates a new entry in the Windows Start menu Avira > Avira
Update Manager Frontend
.
The installation of the Avira Update Manager Frontend has been successfully completed.
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Installation

2.1.5 User interface

In Windows, the Avira Update Manager service is controlled by means of the graphical user interface – the Avira Update Manager Frontend – which is created as a snap-in for the Microsoft Management Console (MMC).
Note
The appearance, structure and menu structure of the MMC may vary depending on the operating system. The chapter describes only the proprietary elements of the Avira Update Manager Frontend. For further information on the MMC and on manual integration of a snap-in, please refer to the user manual or the online help of your operating system.
The AUM Frontend consists of a window divided into two areas. The left-hand window area
- the navigation area – displays the console structure. The right-hand window area contains
the detail window. Many types of information can be displayed in the detail window, including tables and columns.
The entries in the expandable navigation structure are referred to as nodes, for example, the Server Settings node.
The console tree of the Avira Update Manager contains the following nodes in the navigation area:
• Avira Update Manager
This is the root node to which the managed AUM Servers are added. The detail window shows the version of the AUM Frontend and the logfile for automatic slef-updates.
• Servername:Port [e.g. localhost:7050]
Displays the server name and the selected port used to connect the AUM Frontend to the AUM Server.
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The following details are displayed in the detail window: Server data (version informa­tion of the currently installed AUM Server), Update status and Logfiles.
The following entries appear underneath the server node:
- Released products - products for product updating can be added here.
- Scheduler - configuration for the scheduling of product updates.
- Server Settings: General (general configuration options for the AUM); Network (con-
figuration options for the source of updates: HTTP server, proxy server); Email (config­uration for the sending of email messages).
- Frontend Settings - SSL Server authentication.
Global Frontend Settings
•
Configuration options for Frontend automatic updates.
Status of a server:
Icon Status
Installation
Server connected
Server disconnected
AUM is attempting to make a connection to the server
An error has occurred.

2.2 Installation on Linux

Prerequisites
For the Avira Update Manager to function perfectly on your server, ensure that the following requirements are satisfied:
• System requirements are fulfilled
• Administrator rights and root rights are granted for the installation
• AUM network ports are open in the firewall (default: 7100, 7050, 7051 and 7080)
• No other applications are installed that occupy the AUM network ports
Note
If any of the AUM network ports are already used by other applications, the AUM daemon does not start and no error message is displayed at the command line.
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Installation
The installation of the Avira Update Manager is performed automatically with the aid of an interactive installation script (bash command line).
The script performs the following steps:
• License retrieval (EULA)
• Checking the integrity of the installation files.
• Checking authorizations required for installation.
• Copying the application files and overwriting existing files that are no longer needed.
• Copying the configuration files

2.2.1 Installation procedure

1. Log in as 'root'. Otherwise you will not have the authorization to perform the installation and the script will issue an error message.
2. Extract the current installation package, e.g. to /tmp:
cd /tmp; tar -xzvf avira_update_manager_unix_en.tar.gz
3. Change the directory to which you have extracted Avira Update Manager:
cd avira_update_manager_unix-<version>
4. Start the installer:
./install
5. Read the license agreement carefully. Pressing the space bar will take you to the next page. Accept the license agreement. Then press the Q and Y keys and click Enter to confirm.
The product is now installed. The destination directory is checked and if necessary created. All the necessary files are copied to the destination directory:You will then be asked if you wish to create an icon link to the AUM start script in your system directory:
Would you like to create a link in /usr/sbin for avium?[y]
6. Recommended: y(es). This is not absolutely necessary but simplifies the subsequent retrieval of the AUM.
Please specify if boot scripts should be set up.
Set up boot scripts? [y]
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7. Recommended: y(es).
Automatic system start-up is configured:If you would prefer to start the Daemon Avira Update Manager manually after system start-up, perform the following steps: Select N and press Enter.
You will then be asked if weekly updates for AUM should be downloaded automatically.
3) Configuring updates
An internet updater is available with version...
In order to trigger an update you will need to run the command:
/usr/lib/AntiVir/ium/avupdate-ium --product=AUM
Would you like to create a link in /usr/sbin for avupdate­ium ? [y]:
8. Recommended: y(es).
Installation
Would you like to check for AUM updates once a week ? [n]
Recommended: y(es).
Finally a report will be displayed confirming that the installation has been successfully completed:
Installation of the following features complete:
Avira Update Manager
Avira Update Manager
*********************************************************
Configuration files:
/etc/avira/ium.conf (Avira AUM main config)
*********************************************************
Be sure to read the manual file for additional information.
Thank you for your interest in Avira Update Manager (UNIX).
Avira Update Manager - User Manual (Status: 17 Nov 2011) 16
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