AVIRA PREMIUM SECURITY SUITE 10 User Manual
Avira Premium Security Suite
User Manual
Trademarks and Copyright
Trademarks
AntiVir is a registered trademark of Avira GmbH.
Windows is a registered trademark of the Microsoft Corporation in the United States and other countries.
All other brand and product names are trademarks or registered trademarks of their respective owners.
Protected trademarks are not marked as such in this manual. This does not mean, however that they may be used freely.
Copyright information
Code provided by third party providers was used for Avira Premium Security Suite. We thank the copyright owners for
making the code available to us. For detailed information on copyright, please refer to Third Party Licenses in the Program
Help of Avira Premium Security Suite.
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Table of Contents
1 Introduction ............................................................................................................ 1
2 Icons and emphases .................................................................................................. 2
3 Product information ................................................................................................ 3
3.1 Delivery scope ......................................................................................................................3
3.2 System requirements ...........................................................................................................4
3.3 Licensing and Upgrade ........................................................................................................4
4 Installation and uninstallation ................................................................................. 6
4.1 Installation ..........................................................................................................................6
4.2 Change installation .......................................................................................................... 11
4.3 Installation modules ......................................................................................................... 12
4.4 Uninstallation ................................................................................................................... 13
5 Overview of Premium Security Suite....................................................................... 14
5.1 User interface and operation ............................................................................................ 14
5.1.1 Control Center .................................................................................................... 14
5.1.2 Configuration ...................................................................................................... 17
5.1.3 Tray icon .............................................................................................................. 20
5.2 How to...? .......................................................................................................................... 21
5.2.1 Activate product .................................................................................................. 21
5.2.2 Perform automatic updates ................................................................................ 22
5.2.3 Start a manual update ......................................................................................... 23
5.2.4 On-demand scan: Using a scan profile to scan for viruses and malware ........... 23
5.2.5 On-demand scan: Scan for viruses and malware using Dragamp;Drop ............. 25
5.2.6 On-demand scan: Scan for viruses and malware via the context menu ............. 25
5.2.7 On-demand scan: Automatically scan for viruses and malware ......................... 26
5.2.8 On-demand scan: Targeted scan for Rootkits and active malware .................... 27
5.2.9 React to detected viruses and malware ............................................................... 27
5.2.10 Quarantine: Handling quarantined files (*.qua) ................................................. 31
5.2.11 Quarantine: Restore the files in quarantine ....................................................... 33
5.2.12 Quarantine: Move suspicious files to quarantine ............................................... 34
5.2.13 Scan profile: Amend or delete file type in a scan profile .................................... 34
5.2.14 Scan profile: Create desktop shortcut for scan profile ....................................... 34
5.2.15 Events: Filter events ........................................................................................... 35
5.2.16 MailGuard: Exclude email addresses from scan ................................................. 35
5.2.17 MailGuard: Train the anti-spam module ............................................................ 36
5.2.18 FireWall: Select the security level for the FireWall ............................................. 36
5.2.19 Backup: Create backups manually....................................................................... 37
5.2.20 Backup: Create automatic data backups ............................................................. 38
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6 Scanner .................................................................................................................. 42
7 Updates .................................................................................................................. 43
8 Avira FireWall :: Overview ...................................................................................... 44
9 Backup ................................................................................................................... 45
10 FAQ, Tips ............................................................................................................... 46
10.1 Help in case of a problem ................................................................................................. 46
10.2 Shortcuts .......................................................................................................................... 50
10.2.1 In dialog boxes .................................................................................................... 50
10.2.2 In the help ........................................................................................................... 51
10.2.3 In the Control Center .......................................................................................... 51
10.3 Windows Security Center ................................................................................................. 53
10.3.1 General ................................................................................................................ 53
10.3.2 The Windows Security Center and your AntiVir program ................................. 53
11 Viruses and more.................................................................................................... 56
11.1 Extended threat categories .............................................................................................. 56
11.2 Viruses and other malware ............................................................................................... 58
12 Info and Service ..................................................................................................... 62
12.1 Contact address ................................................................................................................ 62
12.2 Technical support ............................................................................................................. 62
12.3 Suspicious file ................................................................................................................... 62
12.4 Reporting false positives .................................................................................................. 63
12.5 Your feedback for more security ...................................................................................... 63
13 Reference: Configuration options ........................................................................... 64
13.1 Scanner ............................................................................................................................. 64
13.1.1 Scan ..................................................................................................................... 64
13.1.1.1. Action on detection ...................................................................................... 66
13.1.1.2. Exceptions .................................................................................................... 69
13.1.1.3. Heuristics ..................................................................................................... 70
13.1.2 Report .................................................................................................................. 71
13.2 Guard ................................................................................................................................ 71
13.2.1 Scan ..................................................................................................................... 71
13.2.1.1. Action on detection ...................................................................................... 73
13.2.1.2. Further actions ............................................................................................. 75
13.2.1.3. Exceptions .................................................................................................... 76
13.2.1.4. Heuristics ..................................................................................................... 79
13.2.2 ProActiv ............................................................................................................... 80
13.2.2.1. Application filter: Applications to be blocked.............................................. 81
13.2.2.2. Application filter: Permitted applications ................................................... 81
13.2.3 Report .................................................................................................................. 82
13.3 MailGuard ......................................................................................................................... 83
13.3.1 Scan ..................................................................................................................... 83
13.3.1.1. Action on detection ...................................................................................... 84
13.3.1.2. Other actions ................................................................................................ 86
13.3.1.3. Heuristics ..................................................................................................... 86
13.3.1.4. AntiBot ......................................................................................................... 87
13.3.2 General ................................................................................................................ 88
13.3.2.1. Exceptions .................................................................................................... 88
13.3.2.2. Cache ............................................................................................................ 90
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13.3.2.3. MailGuard .................................................................................................... 90
13.3.2.4. Footer ........................................................................................................... 91
13.3.3 Report .................................................................................................................. 91
13.4 Firewall ............................................................................................................................. 92
13.4.1 Adapter rules ....................................................................................................... 92
13.4.1.1. Incoming Rules ............................................................................................. 95
13.4.1.2. Outgoing Rules ........................................................................................... 102
13.4.2 Application rules ............................................................................................... 102
13.4.3 Trusted providers .............................................................................................. 105
13.4.4 Settings.............................................................................................................. 106
13.4.5 Popup settings ................................................................................................... 107
13.5 WebGuard ....................................................................................................................... 108
13.5.1 Scan ................................................................................................................... 109
13.5.1.1. Action on detection .................................................................................... 109
13.5.1.2. Locked requests .......................................................................................... 110
13.5.1.3. Exceptions .................................................................................................. 112
13.5.1.4. Heuristics ................................................................................................... 114
13.5.2 Report ................................................................................................................ 115
13.6 Parental controls ............................................................................................................ 116
13.7 Backup ............................................................................................................................ 118
13.7.1 Settings.............................................................................................................. 118
13.7.2 Exceptions ......................................................................................................... 118
13.7.3 Report ................................................................................................................ 120
13.8 Update ............................................................................................................................ 121
13.8.1 Start product update ......................................................................................... 121
13.8.2 Restart settings ................................................................................................. 122
13.9 General............................................................................................................................ 123
13.9.1 Threat categories ............................................................................................... 124
13.9.2 Password ........................................................................................................... 124
13.9.3 Security .............................................................................................................. 126
13.9.4 WMI ................................................................................................................... 127
13.9.5 Proxy ................................................................................................................. 127
13.9.6 Directories ......................................................................................................... 128
13.9.7 Events ................................................................................................................ 129
13.9.8 Limit reports ..................................................................................................... 129
13.9.9 Acoustic alerts ................................................................................................... 129
13.9.10 Warnings ........................................................................................................... 130
1
1 Introduction
Your AntiVir program protects your computer against viruses, worms, Trojans, adware
and spyware and other risks. In this manual these are referred to as viruses or malware
(harmful software) and unwanted programs.
The manual describes the program installation and operation.
For further options and information, please visit our website:
http://www.avira.com
The Avira website lets you...…
– access information on other AntiVir desktop programs
– download the latest AntiVir desktop programs
– download the latest product manuals in PDF format
– download free support and repair tools
– access our comprehensive knowledge database and FAQs for troubleshooting
– access country-specific support addresses.
Your Avira Team
2
2 Icons and emphases
The following icons are used:
Icon /
designation
Explanation
Placed before a condition which must be fulfilled prior to
execution of an action.
Placed before an action step that you perform.
Placed before an event that follows the previous action.
Warning
Placed before a warning of the danger of critical data loss.
Note
Placed before a link to particularly important information or
a tip which makes your AntiVir program easier to use.
The following emphases are used:
Emphasis Explanation
Cursive
File name or path data.
Displayed software interface elements (e.g. window heading,
window field or options box).
Bold
Clicked software interface elements (e.g. menu item, section or
button).
3
3 Product information
This chapter contains all information relevant to the purchase and use of your AntiVir
product:
– see Chapter: Delivery scope
– see Chapter: System requirements
– see Chapter: Licensing
– see Chapter: License Manager
AntiVir programs are comprehensive and flexible tools you can rely on to protect your
computer from viruses, malware, unwanted programs and other dangers.
Please note the following information:
Note
Loss of valuable data usually has dramatic consequences. Even the best virus protection
program cannot provide one hundred percent protection from data loss. Make regular
copies (Backups) of your data for security purposes.
Note
A program can only provide reliable and effective protection from viruses, malware,
unwanted programs and other dangers if it is up-to-date. Make sure your AntiVir
program is up-to-date with automatic updates. Configure the program accordingly.
3.1 Delivery scope
Your AntiVir program has the following functions:
– Control Center for monitoring, managing and controlling the entire program
– Central configuration with user-friendly standard and advanced options and
context-sensitive help
– Scanner (on-demand scan) with profile-controlled and configurable scan for all
known types of virus and malware
– Integration into the Windows Vista User Account Control allows you to carry out
tasks requiring administrator rights.
– Guard (on-access scan) for continuous monitoring of all file access attempts
– ProActiv component for the permanent monitoring of program actions (for 32-
bit system only, not available under Windows 2000)
– MailGuard (POP3 Scanner, IMAP Scanner and SMTP Scanner) for the permanent
checking of emails for viruses and malware. Checking of email attachments is
included
– WebGuard for monitoring data and files transferred from the Internet using the
HTTP protocol (monitoring of ports 80, 8080, 3128)
– Parental control component for role-based filtering of undesirable websites and
limiting Internet use
– Backup component for creating backups of your data (mirror backups)
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– Integrated quarantine management to isolate and process suspicious files
– Rootkit protection for detecting hidden malware installed in your computer
system (rootkits)
(Not available under Windows XP 64 bit)
– Direct access to detailed information on the detected viruses and malware via the
Internet
– Simple and quick updates to the program, virus definitions, and search engine
through Single File Update and incremental VDF updates via a web server on the
Internet
– User-friendly licensing in License Manager
– Integrated Scheduler for planning one-off or recurring jobs such as updates or
scans
– Extremely high virus and malware detection via innovative scanning technology
(scan engine) including heuristic scanning method
– Detection of all conventional archive types including detection of nested archives
and smart extension detection
– High-performance multithreading function (simultaneous high-speed scanning
of multiple files)
– Avira FireWall for protecting your computer from unauthorized access from the
Internet or another network and from unauthorized access to the
Internet/network by unauthorized users
3.2 System requirements
The system requirements are as follows:
– Computer Pentium or later, at least 266 MHz
– Operating system
– Windows XP, SP2 (32 or 64 bit) or
– Windows Vista (32 or 64 bit, SP 1)
– Windows 7 (32 or 64 bit)
– At least 150 MB of free hard disk memory space (more if using quarantine for
temporary storage)
– At least 256 MB RAM under Windows XP
– At least 1024 MB RAM under Windows Vista, Windows 7
– For the program installation: Administrator rights
– For all installations: Windows Internet Explorer 6.0 or higher
– Internet connection where appropriate (see Installation)
3.3 Licensing and Upgrade
Product information
5
In order to be able to use your AntiVir product, you require a license. You thereby accept
the license terms.
The license is provided in the form of an activation key. The activation key is a code
comprising letters and numbers that you will receive after purchasing the AntiVir
product. The activation key contains the exact data of your license, i.e. which programs
have been licensed for which period of time.
The activation key will be sent to you by email, if you have purchased your AntiVir
program on the Internet or it is rendered on the product packaging.
In order to license your program, please enter your activation key to activate the
program. The product activation may be performed during installation. However, you
can also activate your AntiVir program after the installation in License Manager, under
Help::License management .
In License Manager, you have the option of launching an upgrade for a product from the
AntiVir desktop product family. Manual uninstallation of the old product and manual
installation of the new product is not required. When upgrading from License Manager,
you enter the activation code for the product you want to upgrade in the License
Manager input box. The new product is automatically installed.
The following product upgrades can be executed automatically via License Manager:
– Upgrade of Avira AntiVir Personal to Avira AntiVir Premium
– Upgrade of Avira AntiVir Personal to Avira Premium Security Suite
– Upgrade of Avira AntiVir Premium to Avira Premium Security Suite
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4 Installation and uninstallation
This chapter contains information relating to the installation and uninstallation of your
AntiVir program.
– see Chapter Installation: Conditions, Installation types, Install
– see Chapter Installation modules
– see Chapter Modification installation
– see Chapter Uninstallation: Uninstall
4.1 Installation
Before installation, check whether your computer fulfils all the minimum system
requirements. If your computer satisfies all requirements, you can install the AntiVir
program.
Note
During the installation process you have the option of creating a restore point. A
purpose of a restore point is to reset the operating system to its pre-installation status.
If you want to use this option, ensure that the operating system permits the creation of a
restore point:
Windows XP: System properties -> System restore: Disable the option Disable system
restore.
Windows Vista/Windows 7: System properties -> Computer protection: In the
Protection settings area, highlight the drive on which the system is installed and click
the Configure button. In the System protection window, enable the option System
settings and restore previous file versions.
Installation types
During installation you can select a setup type in the installation wizard:
Express
– Not all program components are installed. The following components are not
installed:
Avira AntiVir ProActiv
Avira FireWall
– The program files are installed into a specified default folder under
C:\Program Files.
– Your AntiVir program is installed with default settings. You have the option of
defining custom settings using the configuration wizard.
User-defined
– You can choose to install individual program components (see Chapter
Installation and uninstallation::Installation modules).
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– A target folder can be selected for the program files to be installed.
– You can disable Create a desktop icon and program group in the Start menu.
– Using the configuration wizard, you can define custom settings for your AntiVir
program and initiate a short system scan that is performed automatically after
installation.
Before starting installation
Close your email program. It is also recommended to end all running applications.
Make sure that no other virus protection solutions are installed. The automatic
protection functions of various security solutions may interfere with each other.
Establish an Internet connection: The Internet connection is necessary for
performing the following installation steps:
Downloading the current program file and scan engine as well as the latest virus
definition files via the installation program (for Internet-based installation)
Activating the program
Where appropriate, carrying out a update after completed installation
Keep the license key for your AntiVir program handy when you want to activate the
program.
Note
Internet-based installation:
For the Internet-based installation of the program, an installation program is provided
that loads the current program file prior to installation by the Avira GmbH web servers.
This process ensures that your AntiVir program is installed with the latest virus
definition file.
Installation with an installation package:
The installation package contains both the installation program and all necessary
program files. No language selection for your AntiVir program is available for
installation with an installation package. We recommend that you carry out an update of
the virus definition file after installation.
Note
For product activation, your AntiVir program uses the HTTP protocol and Port 80 (web
communication), as well as encryption protocol SSL and port 443, to communicate with
the Avira GmbH servers. If you are using a firewall, please ensure that the required
connections and/or incoming or outgoing data are not blocked by the firewall.
Install
The installation program runs in self-explanatory dialog mode. Every window contains a
certain selection of buttons to control the installation process.
The most important buttons are assigned the following functions:
– OK: Confirm action.
– Abort: Abort action.
– Next: Go to next step.
– Back: Go to previous step.
Installing your AntiVir program:
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Note
The following actions for disabling the Windows FireWall only apply to the Windows XP
operating system.
Start the installation program by double-clicking the installation file you have
downloaded from the Internet or insert the program CD.
Internet-based installation
The dialog box Welcome... appears.
Click Next to continue with the installation.
The dialog box Language selection appears.
Select the language you want to use to install your AntiVir program and confirm
your language selection by clicking Next.
The dialog box Download appears. All files necessary for installation are
downloaded from the Avira GmbH web servers. The Download window closes after
conclusion of the download.
Installation with an installation package
The installation wizard opens with the dialog box Avira Premium Security Suite.
Click Accept to begin the installation.
The installation file is extracted. The installation routine is started.
The dialog box Welcome... appears.
Click Next.
Continuing Internet-based installation and installation with an installation package
The dialog box with the license agreement appears.
Confirm that you accept the license agreement and click Next.
The dialog box Generate serial number appears.
Where appropriate, confirm that a random serial number has been generated and
transmitted during update, and click Next.
The dialog box Select installation type appears.
Enable the option Express or User-defined. If you want to create a restore point,
enable the Creating system restore point option. Click Next to confirm your
settings.
User-defined installation
The dialog box Select destination directory appears.
Confirm the specified destination directory by clicking Next.
- OR -
Use the Browse button to select a different destination directory and confirm by
clicking Next.
The dialog box Install components appears:
Enable or disable the required components and confirm by clicking Next.
If you have chosen to install the ProActiv component, the AntiVir ProActiv
Community window appears. You have the option of confirming participation in the
Avira AntiVir ProActiv Community: If this option is enabled, Avira AntiVir ProActiv
sends data on suspicious programs detected by the ProActiv component to the Avira
Malware Research Center. The data is used only for an advanced online scan and to
expand and refine detection technology. You can use the further information link to
Installation and uninstallation
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obtain more details on the expanded online scan.
Enable or disable participation in the AntiVir ProActiv Community and confirm by
clicking Next.
In the following dialog box you can decide whether to create a desktop shortcut
and/or a program group in the Start menu.
Click Next.
Skip the following section "Express installation".
Express installation
The AntiVir ProActiv Community window appears. You have the option of
confirming participation in the Avira AntiVir ProActiv Community: If this option is
enabled, Avira AntiVir ProActiv sends data on suspicious programs detected by the
ProActiv component to the Avira Malware Research Center. The data is used only for an
advanced online scan and to expand and refine detection technology. You can use the
further information link to obtain more details on the expanded online scan.
Enable or disable participation in the AntiVir ProActiv Community and confirm by
clicking Next.
Resume: Express installation und user-defined installation
The license wizard is opened.
You have the following options to activate the program.
• Enter an activation key.
By entering your activation key, your AntiVir program is activated with your
license.
• Select the option Product testing
If you select Product testing an evaluation license to activate the program will
be generated during the activation process. You can test the AntiVir program
with its complete range of functions for a certain period of time.
Note
By using the option Valid hbedv.key license file available you can load a valid license
file. During product activation with a valid activation key the license key is generated
and saved in the program directory of your AntiVir program. Use this option if you have
already activated a product and want to re-install your AntiVir program.
Note
In some sales versions of AntiVir products, an activation key has already been included
in the product. For this reason the activation need not be entered. If and when
necessary, the activation key is displayed in the license wizard.
Note
In order to activate the program, a connection to the Avira GmbH servers is established.
Under Proxy settings you can configure the Internet link by a proxy server.
Select an activation process and click Next to confirm.
Product activation
A dialog box will be opened in which you can enter your personal data.
Enter your data and click Next
Your data is transmitted to the Avira GmbH servers and scanned. Your AntiVir
program is activated by means of your license.
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Your license data will be displayed in the next window.
Click Next.
Skip the following chapter on "Activate by selecting the option Valid hbedv.key
available ".
Select the option "Valid hbedv.key available"
A box will be opened for loading the license file.
Select the license file hbedv.key with your license data for the program, and click
Open
Your license data will be displayed in the next window.
Click Next
Continuation after completed activation or loading of the license file
The program features will be installed. Installation progress is displayed in the
dialog box.
In the following dialog box you can choose whether to open the Readme file after
installation is completed and whether to restart your computer.
Agree where appropriate and complete the installation by clicking Finish.
The installation wizard is closed.
Resume: User-defined installation
Configuration wizard
If you choose user-defined installation, the configuration wizard is opened in the
following step. The configuration wizard enables you to define custom settings for your
AntiVir program.
Click Next in the welcome window of the configuration wizard to begin
configuration of the program.
The Configure AHeAD dialog box enables you to select a detection level for the
AHeAD technology. The detection level selected is used for the Scanner (On-demand
scan) and Guard (On-access scan) AHeAD technology settings.
Select a detection level and continue the installation by clicking Next.
In the following dialog box Select extended threat categories, you can adapt the
protective functions of your AntiVir program to the threat categories specified.
Where appropriate, activate further threat categories and continue the installation
by clicking Next.
If you have selected the AntiVir FireWall installation module, the FireWall
security level dialog box appears. You can define whether the Avira FireWall should
permit external access to enabled resources as well as network access by applications of
trusted companies.
Enable the required options and continue the configuration by clicking Next.
If you have selected the AntiVir Guard installation module, the Guard start mode
dialog box appears. You can stipulate the Guard start time. At each computer reboot, the
Guard will be started in the start mode specified.
Note
The specified Guard start mode is saved in the registry and cannot be changed via the
Configuration.
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Enable the required option and continue the configuration by clicking Next.
If you have selected the AntiVir WebGuard installation module, theEnable
parental controls dialog box appears. You can stipulate the Guard start time. At each
computer reboot, the Guard will be started in the start mode specified. You have the
option of assigning different roles – child, young person, adult – to computer users for
Internet use. You can disable parental controls.
Define the required parental control settings and continue the configuration by
clicking Next.
In the following Assign password dialog box, you can password protect the
Configuration from unauthorized access. This is particularly recommended if parental
control is enabled.
In the following System scan dialog box, a short system scan can be enabled or
disabled. The short system scan is performed after the configuration has been completed
and before the computer is rebooted, and scans running programs and the most
important system files for viruses and malware.
Enable or disable the Short system scan option and continue the configuration by
clicking Next.
In the following dialog box, you can complete the configuration by clicking Finish
Click Finish to complete the configuration.
The specified and selected settings are accepted.
If you have enabled the Short system scan option, the Luke Filewalker window
opens. The Scanner performs a short system scan.
Resume: Express installation und user-defined installation
If you selected the Restart computer option in the final installation wizard, the
computer reboots.
After the computer restart the Readme file is displayed if you selected the Show
Readme.txt option in the installation wizard.
After a successful installation, we recommend that you check the program is up-to-date
in the Control Center under Overview::Status.
Where appropriate, perform an update to ensure the virus definition file is up-to-
date.
Then perform a complete system scan.
4.2 Change installation
You have the option of adding or removing individual program components of the
current AntiVir program installation (see Chapter Installation and
uninstallation::Installation modules)
If you wish to add or remove modules of the current installation, you can use the option
Add or Remove Programs in the Windows control panel to Change/Remove
programs.
Select your AntiVir program and click Change. In the welcome dialog of the program,
select the option Modify. You will be guided through the installation changes.
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4.3 Installation modules
In a user-defined installation or a change installation, the following installation modules
can be selected, added or removed.
– Premium Security Suite
This module contains all components required for successful installation of your
AntiVir program.
– AntiVir Guard
The AntiVir Guard runs in the background. It monitors and repairs, if possible,
files during operations such as open, write and copy in on-access mode.
Whenever a user carries out a file operation (e.g. load document, execute, copy),
the AntiVir program automatically scans the file. Renaming a file does not trigger
a scan by AntiVir Guard.
– AntiVir ProActiv
The ProActiv component monitors application actions and alerts users to
suspicious application behavior. This behavior-based recognition enables you to
protect yourself against unknown malware. The ProActiv component is
integrated into AntiVir Guard.
– AntiVir MailGuard
MailGuard is the interface between your computer and the email server from
which your email program (email client) downloads emails. MailGuard is
connected as a so-called proxy between the email program and the email server.
All incoming emails are routed through this proxy, scanned for viruses and
unwanted programs and forwarded to your email program. Depending on the
configuration, the program processes the affected emails automatically or asks
the user for a certain action. In addition, the MailGuard can reliably protect you
against spam emails.
– AntiVir WebGuard
When surfing the Internet, you are using your web browser to request data from
a web server. The data transferred from the web server (HTML files, script and
image files, Flash files, video and music streams, etc.) will normally be moved
directly into the browser cache for display in the web browser, meaning that an
on-access scan as performed by AntiVir Guard is not possible. This could allow
viruses and unwanted programs to access your computer system. WebGuard is
what is known as an HTTP proxy which monitors the ports used for data transfer
(80, 8080, 3128) and scans the transferred data for viruses and unwanted
programs. Depending on the configuration, the program may process the affected
files automatically or prompt the user for a specific action.
– Avira FireWall:
Avira FireWall controls communication to and from your computer. It permits or
denies communications based on security policies.
– AntiVir Rootkit Protection
AntiVir Rootkit Protection checks whether software is already installed on your
computer that can no longer be detected with conventional methods of malware
protection after penetrating the computer system.
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– Shell Extension
The Shell Extension generates an entry ‘Scan selected files with AntiVir’ in the
context menu of the Windows Explorer (right-hand mouse button). With this
entry you can directly scan files or directories.
– Backup
The Backup component lets you create mirror backups of your data manually and
automatically.
4.4 Uninstallation
If you wish to remove the AntiVir program from your computer, you can use the option
Add or Remove Programs to Change/Remove programs in the Windows Control
Panel.
To uninstall your AntiVir program (e.g. in Windows XP and Windows Vista):
Open the Control Panel via the Windows Start menu.
Double click on Programs (Windows XP: Software).
Select your AntiVir program in the list and click Remove.
You will be asked if you really want to remove the program.
Click Yes to confirm.
You will be asked if you want to re-enable Windows FireWall (the Avira FireWall
is disabled).
Click Yes to confirm.
All components of the program are removed.
Click on Finish to complete uninstallation.
Where appropriate, a dialog box appears recommending that your computer be
restarted.
Click Yes to confirm.
The AntiVir program is uninstalled and all directories, files and registry entries
for the program are deleted when your computer is restarted.
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5 Overview of Premium Security Suite
This chapter contains an overview of the functionality and operation of your AntiVir
program.
– see Chapter Interface and operation
– see Chapter How to...?
5.1 User interface and operation
You operate your AntiVir program via three program interface elements:
– Control Center: monitoring and controlling the AntiVir program
– Configuration: Configuring the AntiVir program
– Tray Icon in the system tray of the taskbar: Opening the Control Center and
other functions
5.1.1 Control Center
The Control Center is designed to monitor the protection status of your computer
systems and control and operate the protection components and functions of your
AntiVir program.
The Control Center window is divided into three areas: The Menu bar, the Navigation
bar and the detail window View:
– Menu bar: In the Control Center menu bar, you can access general program
functions and information on the program.
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– Navigation area: In the navigation area, you can easily swap between the
individual sections of the Control Center. The individual sections contain
information and functions of the program components and are arranged in the
navigation bar according to activity. Example: Activity Overview - Section Status.
– View: This window shows the section selected in the navigation area. Depending
on the section, you will find buttons to execute functions and actions in the
upper bar of the detail window. Data or data objects are displayed in lists in the
individual sections. You can sort the lists by clicking in the box defining how you
wish to sort the list.
Starting and closing of Control Center
To start the Control Center the following options are available:
– Double-click the program icon on your desktop
– Via the program entry in the Start | Programs menu.
– Via the Tray Icon of your AntiVir program.
Close the Control Center via the menu command Close in the menu File or by clicking
on the close tab in the Control Center.
Operate Control Center
To navigate in the Control Center
Select an activity in the navigation bar.
The activity opens and other sections appear. The first section of the activity is
selected and displayed in the view.
If necessary, click another section to display this in the detail window.
- OR -
Select a section via the View menu.
Note
You can activate the keyboard navigation in the menu bar with the help of the [ALT] key.
If navigation is activated, you can move within the menu with the arrow keys. With the
Return key you activate the active menu item.
To open or close menus in the Control Center, or to navigate within the menus, you can
also use the following key combinations: [Alt] + underlined letter in the menu or menu
command. Hold down the [Alt] key if you want to access a menu, a menu command or a
submenu.
To process data or objects displayed in the detail window:
highlight the data or object you wish to edit.
To highlight multiple elements (elements in columns), hold down the control key or
the shift key while selecting the elements.
Click the appropriate button in the upper bar of the detail window to edit the object.
Control Center overview
– Overview: In Overview you will find all sections with which you can monitor
the functioning of your AntiVir program.
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• The Status section lets you see at a glance which program modules are active and
provides information on the last update performed. You can also see whether you
own a valid license.
• The Events section enables you to view events generated by certain program
modules.
• Die Reports section enables you to view the results of actions performed.
– Local protection: InLocal protection you will find the components for
checking the files on your computer system for viruses and malware.
• The Scan section enables you to easily configure and start an on-demand scan.
Predefined profiles enable you to run a scan with already adapted standard
options. In the same way it is possible to adapt the scan for viruses and unwanted
programs to your personal requirements with the help of manual selection (not
saved) or by creating user-defined profiles.
• The Guard section displays information on scanned files, as well as other
statistical data, which can be reset at any time, and enables access to the report
file. More detailed information on the last virus or unwanted program detected
can be obtained practically "at the push of a button".
– Online protection: In Online protection you will find the components to
protect your computer system against viruses and malware from the Internet,
and against unauthorized network access.
• The MailGuard section shows you all the emails scanned by MailGuard, their
properties and other statistical data. You can also train the anti-spam filter and
exclude email addresses from future scanning for malware or spam. Emails can
also be deleted from the MailGuard buffer.
• The WebGuard section displays information on scanned URLs and detected
viruses, as well as other statistical data, which can be reset at any time and
enables access to the report file. More detailed information on the last virus or
unwanted program detected can be obtained practically "at the push of a button".
• The FireWall section enables you to configure the basic settings for the Avira
FireWall. In addition, the current data transfer rate and all active applications
using a network connection are displayed.
– Management: In Management you will find tools for isolating and managing
suspicious or infected files, and for planning recurring tasks.
• The Quarantine section contains the so-called quarantine manager. This is the
central point for files already placed in quarantine or for suspect files that you
would like to place in quarantine. It is also possible to send a selected file to the
Avira Malware Research Center by email.
• The Scheduler section enables you to configure scheduled scanning and update
jobs as well as backup jobs and to adapt or delete existing jobs.
– Tools: In Tools you will find other data security tools.
• In the Backup section, you can create backups of your data easily and quickly and
initiate backup jobs.
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5.1.2 Configuration
You can define settings for your AntiVir program in the Configuration. After
installation, your AntiVir program is configured with standard settings, ensuring
optimal protection for your computer system. However, your computer system or your
specific requirements for your AntiVir program may mean you need to adapt the
protective components of the program.
The Configuration opens a dialog box: You can save your configuration settings via the
OK or Apply buttons, delete your settings by clicking the Cancel button or restore your
default configuration settings using the Default values button. You can select individual
configuration sections in the left-hand navigation bar.
Accessing the Configuration
You have several options for accessing the configuration:
– via the Windows control panel.
– via the Windows Security Center - from Windows XP Service Pack 2.
– Via the Tray Icon of your AntiVir program.
– in the Control Center via the menu item Extras | Configuration.
– in the Control Center via the Configuration button.
Note
If you are accessing configuration via the Configuration button in the Control Center,
go to the Configuration register of the section which is active in the Control Center.
Expert mode must be activated to select individual configuration registers. In this case, a
dialog appears asking you to activate expert mode.
Configuration operation
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Navigate in the configuration window as you would in Windows Explorer:
Click an entry in the tree structure to display this configuration section in the detail
window.
Click the plus symbol in front of an entry to expand the configuration section and
display configuration subsections in the tree structure.
To hide configuration subsections, click on the minus symbol in front of the
expanded configuration section.
Note
To enable or disable Configuration options and use the buttons, you can also use the
following key combinations: [Alt] + underlined letter in the option name or button
description.
Note
All configuration sections are only displayed in expert mode. Activate expert mode to
view all configuration sections. Expert mode can be protected by a password that must
be defined during activation.
If you want to confirm your Configuration settings:
Click OK.
The configuration window is closed and the settings are accepted.
- OR -
Click Accept.
The settings are applied. The configuration window remains open.
If you want to finish configuration without confirming your settings:
Click Cancel.
The configuration window is closed and the settings are discarded.
If you want to restore all configuration settings to default values:
Click Restore defaults.
All settings of the configuration are restored to default values. All amendments
and custom entries are lost when default settings are restored.
Overview of configuration options
The following configuration options are available:
– Scanner: Configuration of on-demand scan
Scan options
Action on detection
File scan options
On-demand scan exceptions
On-demand scan heuristics
Report function setting
– Guard: Configuration of on-access scan
Scan options
Action on detection
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On-access scan exceptions
On-access scan heuristics
Report function setting
– MailGuard: Configuration of MailGuard
Scan options: Enable the monitoring of POP3 accounts, IMAP accounts, outgoing
emails (SMTP)
Actions on malware
MailGuard scan heuristics
AntiBot function: Permitted SMTP servers, permitted email senders
MailGuard scan exceptions
Configuration of cache, empty cache
Configuration of the anti-spam training database, empty training database
Configuration of a footer in sent emails
Report function setting
– WebGuard: Configuration of WebGuard
Scan options, enabling and disabling the WebGuard
Action on detection
Blocked access: Unwanted file types and MIME types, Web filter for known
unwanted URLS (malware, phishing, etc.)
WebGuard scan exceptions: URLs, file types, MIME types
WebGuard heuristics
Parental control function: Role-based filter and role-based time limitation of
Internet use
Report function setting
– FireWall: Configuration of the FireWall
Adapter rule setting
User-defined application rule settings
List of trusted providers (exceptions for network access by applications)
Expanded settings: Timeout for rules, lock Windows host file, stop Windows
FireWall, notifications
Popup settings (alerts for network access by applications)
– Backup:
Backup component setting (incremental backup, scan for viruses during backup)
Exceptions: Defining files for saving
Report function setting
– General:
Extended risk categories for on-demand and on-access scan
Password protection for access to the Control Center and the Configuration
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Security: Update status display, complete system scan status display, product
protection
WMI: Enable WMI support
Event log configuration
Configuration of report functions
Setting of directories used
Update: Configuration of connection to download server, set-up of product updates
Configuration of acoustic alerts when malware is detected
5.1.3 Tray icon
After installation, you will see the tray icon of your AntiVir program in the system tray
of the taskbar:
Icon Description
AntiVir Guard is enabled and the FireWall is enabled
AntiVir Guard is disabled and the FireWall is disabled
The tray icon displays the status of the Guard and the FireWall service.
Central functions of your AntiVir program can be quickly accessed via the context menu
of the tray icon. To open the context menu, click the tray icon with the right-hand mouse
button.
Entries in the context menu
– Activate AntiVir Guard: Enables or disables the AntiVir Guard.
– Enable AntiVir MailGuard:. Enables or disables the AntiVir MailGuard.
– Enable AntiVir WebGuard: Enables or disables the AntiVir WebGuard.
– FireWall:
– Enable FireWall: Enables or disables the FireWall
– Block all traffic: Enabled: Blocks all data transfers except transfers to the host
computer system (Local Host/IP 127.0.0.1).
– Enable game mode: Enables or disables the mode:
Enabled: When activated, all defined adapter and application rules apply.
Applications for which no rule is defined are permitted network access and no
pop-up window is opened.
– Start AntiVir: Opens the Control Center.
– Configure AntiVir: Opens the Configuration
– Start update Starts an update.
– Help: opens the Online Help.
– About Premium Security Suite: Opens a dialog box with information on your
AntiVir program: Product information, Version information, License
information.
– Avira on the Internet: Opens the Avira web portal on the Internet. The
condition for this is that you have an active connection to the Internet.
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5.2 How to...?
5.2.1 Activate product
To activate your AntiVir product, you have the following options:
• Activation with a valid full license
To activate the program with a full license, you need a valid activation key, which
holds data of the license you have purchased. You have received the activation
key from us either by email or it has been printed on the product packaging.
• Activation with an evaluation license
Your AntiVir program is activated with an automatically generated evaluation
license, with which you can test the AntiVir program with its complete range of
function for a limited period of time.
Note
For product activation or for a test license you need an active Internet link.
If no connection can be established to the servers of Avira GmbH, please check the
settings of the firewall used: Connections via the HTTP protocol and port 80 (web
communication) and via the encryption protocol SSL and port 443 are used for product
activation. Make sure that your firewall does not block incoming and outgoing data. First
of all check whether you can access web pages with your web browser.
The following describes how to activate your AntiVir program:
If you have not yet installed your AntiVir program:
Install your AntiVir program.
During the installation process you will be asked to select an activation option
• Activate product
= Activation with a valid full license
• Test product
= Activation with an evaluation license
Enter the activation key for an activation with a full license.
Acknowledge the selection of the activation procedure by clicking Next.
If and when necessary, enter your personal data for registration and acknowledge by
clicking Next.
Your license data will be displayed in the next window. Your AntiVir program has
been enabled.
Continue to install.
If you have already installed your AntiVir program:
In the Control Center, select the menu item Help:: License management.
The license wizard opens, in which you can select an activation option. The next
steps of product activation are identical with the procedure described above.
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5.2.2 Perform automatic updates
To create a job with the AntiVir Scheduler to update your AntiVir program automatically:
In the Control Center, select the section Management :: Scheduler.
Click the
Create new job with the wizard icon.
The dialog box Name and description of job appears.
Give the job a name and, where appropriate, a description.
Click Next.
The dialog box Type of job is displayed.
Select Update job from the list.
Click Next.
The dialog box Time of job appears.
Select a time for the update:
• Immediately
• Daily
• Weekly
• Interval
• Single
• Login
Note
We recommend regular and frequent updates. The recommended update interval is: 2
hours.
Where appropriate, specify a date according to the selection.
Where appropriate, select additional options (availability depends on type of job):
• Also start job when Internet connection is established
In addition to the defined frequency, the job is performed when an Internet
connection is set up.
• Repeat job if the time has already expired
Past jobs are performed that could not be performed at the required time, for
example because the computer was switched off.
Click Next.
The dialog box Select display mode appears.
Select the display mode of the job window:
• Minimize: progress bar only
• Maximize: Entire job window
• Hide: No job window
Click Finish.
Your newly created job appears on the start page of the Manager :: Scan section
with the status activated (check mark).
Where appropriate, deactivate jobs that are not to be performed.
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Use the following icons to further define your jobs:
View properties of a job
Modify job
Delete job
Start job
Stop job
5.2.3 Start a manual update
You have various options for starting an update manually: When an update is started
manually, the virus definition file and scan engine are always updated. A product update
can only take place if you have activated the option Download and automatically
install product updates in the configuration under General :: Update
To start an update of your AntiVir program manually:
With the right-hand mouse button, click the AntiVir tray icon in the taskbar.
A context menu appears.
Select Start update.
The Updater dialog box appears.
- OR -
In the Control Center, select the section Overview :: Status.
In the Last update field, click on the Start update link.
The Updater dialog box appears.
- OR -
In the Control Center, in the Update menu, select the menu command Start update.
The Updater dialog box appears.
Note
We recommend regular automatic updates. The recommended update interval is: 2
hours.
Note
You can also carry out a manual update directly via the Windows security center.
5.2.4 On-demand scan: Using a scan profile to scan for viruses and
malware
A scan profile is a set of drives and directories to be scanned.
The following options are available for scanning via a scan profile:
– Use predefined scan profile
if the predefined scan profile corresponds to your requirements.
– Customize and apply scan profile (manual selection)
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if you want to scan with a customized scan profile.
– Create and apply new scan profile
if you want to create your own scan profile.
Depending on the operating system, various icons are available for starting a scan
profile:
– In Windows XP and 2000:
This icon starts the scan via a scan profile.
– In Windows Vista:
In Microsoft Windows Vista, the Control Center only has limited rights at the
moment, e.g. for access to directories and files. Certain actions and file accesses can
only be performed in the Control Center with extended administrator rights. These
extended administrator rights must be granted at the start of each scan via a scan
profile.
This icon starts a limited scan via a scan profile. Only directories and files that
Windows Vista has granted access rights to are scanned.
This icon starts the scan with extended administrator rights. After
confirmation, all directories and files in the selected scan profile are scanned.
To scan for viruses and malware with a scan profile:
Go to Control Center and select the section Local protection::Scan.
Predefined scan profiles appear.
Select one of the predefined scan profiles.
-OR-
Adapt the scan profile Manual selection.
-OR-
Create a new scan profile
Click the icon (Windows XP:
or Windows Vista: ).
The Luke Filewalker window appears and an on-demand scan is started.
When the scan is completed, the results are displayed.
If you want to adapt a scan profile:
In the scan profile, expand Manual Selection the file tree so that all the drives and
directories you want to scan are open.
• Click the + icon: The next directory level is displayed.
• Click the - icon: The next directory level is hidden.
Highlight the nodes and directories you want to scan by clicking on the
relevantboxof the appropriate directory level.
The following options are available for selecting directories:
• Directory, including sub-directories (black check mark)
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• Directory excluding sub-directories (green check mark)
• Sub-directories of one directory only (grey check mark, sub-directories have black
check marks)
• No directory (no check mark)
If you want to create a new scan profile:
Click the icon
Create new profile.
The profile New profile appears below the profiles previously created.
Where appropriate, rename the scan profile by clicking on the icon
.
Highlight the nodes and directories to be saved by clicking the check box of the
respective directory level.
The following options are available for selecting directories:
• Directory, including sub-directories (black check mark)
• Directory excluding sub-directories (green check mark)
• Sub-directories of one directory only (grey check mark, sub-directories have black
check marks)
• No directory (no check mark)
5.2.5 On-demand scan: Scan for viruses and malware using
Dragamp;Drop
To scan for viruses and malware systematically using Drag&Drop:
The Control Center of your AntiVir program has been opened.
Highlight the file or directory you want to scan.
Use the left-hand mouse button to drag the highlighted file or directory into the
Control Center.
The Luke Filewalker window appears and an on-demand scan is started.
When the scan is completed, the results are displayed.
5.2.6 On-demand scan: Scan for viruses and malware via the context
menu
To scan for viruses and malware systematically via the context menu:
Click with the right-hand mouse button (e.g. in Windows Explorer, on the desktop or
in an open Windows directory) on the file or directory you want to scan.
The Windows Explorer context menu appears.
Select Scan selected files with AntiVir in the context menu.
The Luke Filewalker window appears and an on-demand scan is started.
When the scan is completed, the results are displayed.
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