AVIRA ANTIVIRUS PREMIUM 2012 User Manual

Avira Antivirus Premium 2012
User Manual
Introduction
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Trademarks and Copyright
Trademarks
Copyright information
Code provided by third party providers was used for Avira Antivirus Premium 2012. We thank the copyright owners for making the code available to us. For detailed information on copyright, please refer to "Third Party Licenses" in the Program Help of Avira Antivirus Premium 2012.
Introduction
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Table of Contents
1. Introduction .................................................................................... 7
1.1 Icons and emphases ............................................................................................................... 7
2. Product information ......................................................................... 9
2.1 Delivery scope .......................................................................................................................... 9
2.2 System requirements ............................................................................................................. 10
2.3 Licensing and Upgrade ......................................................................................................... 11
2.3.1 License manager ........................................................................................................................................ 12
3. Installation and uninstallation .......................................................... 13
3.1 Overview ................................................................................................................................. 13
3.1.1 Installation types ......................................................................................................................................... 13
3.2 Pre-Setup................................................................................................................................ 13
3.3 Express installation ................................................................................................................ 15
3.4 Custom Installation ................................................................................................................ 17
3.5 Test product Installation ........................................................................................................ 20
3.6 Configuration Wizard ............................................................................................................. 21
3.7 Change installation ................................................................................................................ 22
3.8 Installation modules ............................................................................................................... 23
3.9 Uninstallation .......................................................................................................................... 24
4. Overview of Avira Antivirus Premium 2012 ........................................ 25
4.1 User interface and operation ................................................................................................ 25
4.1.1 Control Center ............................................................................................................................................. 25
4.1.2 Starting and closing of Control Center ................................................................................................ 26
4.1.3 Operate Control Center ............................................................................................................................ 27
4.1.4 Control Center overview .......................................................................................................................... 27
4.1.5 Configuration ............................................................................................................................................... 28
4.1.6 Accessing the Configuration ................................................................................................................... 29
4.1.7 Configuration operation ............................................................................................................................ 30
4.1.8 Tray icon ....................................................................................................................................................... 32
4.1.9 Entries in the context menu .................................................................................................................... 32
Introduction
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4.2 How to...?................................................................................................................................ 33
4.2.1 Activate license ........................................................................................................................................... 33
4.2.2 Automatic license renewal ...................................................................................................................... 33
4.2.3 Activate product .......................................................................................................................................... 34
4.2.4 Perform automatic updates ..................................................................................................................... 35
4.2.5 Start a manual update .............................................................................................................................. 37
4.2.6 Using a scan profiles to scan for viruses and malware .................................................................. 38
4.2.7 Scan for viruses and malware using drag & drop ............................................................................ 39
4.2.8 Scan for viruses and malware via the context menu ...................................................................... 40
4.2.9 Automatically scan for viruses and malware ..................................................................................... 40
4.2.10 Targeted scan for Rootkits and active malware ............................................................................... 41
4.2.11 React to detected viruses and malware .............................................................................................. 42
4.2.12 Handling quarantined files (*.qua) ........................................................................................................ 47
4.2.13 Restore the files in quarantine ............................................................................................................... 49
4.2.14 Move suspicious files to quarantine ..................................................................................................... 50
4.2.15 Scan profile: Amend or delete file type in a scan profile ................................................................ 50
4.2.16 Create desktop shortcut for scan profile ............................................................................................. 51
4.2.17 Filter events ................................................................................................................................................. 51
4.2.18 Exclude email addresses from scan .................................................................................................... 52
5. System Scanner ............................................................................ 54
6. Updates ........................................................................................ 55
7. FAQ, Tips ...................................................................................... 57
7.1 Help in case of a problem ..................................................................................................... 57
7.2 Shortcuts ................................................................................................................................. 60
7.2.1 In dialog boxes ............................................................................................................................................ 61
7.2.2 In the help ..................................................................................................................................................... 62
7.2.3 In the Control Center ................................................................................................................................. 62
7.3 Windows Security Center ...................................................................................................... 65
7.3.1 General .......................................................................................................................................................... 65
7.3.2 The Windows Security Center and your Avira product .................................................................. 65
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8. Viruses and more ........................................................................... 68
8.1 Threat categories ................................................................................................................... 68
8.2 Viruses and other malware ................................................................................................... 71
9. Info and Service............................................................................. 75
9.1 Contact address ..................................................................................................................... 75
9.2 Technical support ................................................................................................................... 75
9.3 Suspicious file ........................................................................................................................ 76
9.4 Reporting false positives ....................................................................................................... 76
9.5 Your feedback for more security ........................................................................................... 76
10. Reference: Configuration options .................................................... 77
10.1 System Scanner ..................................................................................................................... 77
10.1.1 Scan ............................................................................................................................................................... 77
10.1.2 Report ............................................................................................................................................................ 86
10.2 Realtime Protection ............................................................................................................... 87
10.2.1 Scan ............................................................................................................................................................... 87
10.2.2 ProActiv ......................................................................................................................................................... 96
10.2.3 Report ............................................................................................................................................................ 99
10.3 Update .................................................................................................................................. 100
10.3.1 Product update......................................................................................................................................... 100
10.3.2 Restart settings ........................................................................................................................................ 102
10.3.3 Web server ................................................................................................................................................ 103
10.4 Web Protection ..................................................................................................................... 105
10.4.1 Scan ............................................................................................................................................................ 105
10.4.2 Report ......................................................................................................................................................... 112
10.5 Mail Protection ..................................................................................................................... 113
10.5.1 Scan ............................................................................................................................................................ 113
10.5.2 General ....................................................................................................................................................... 118
10.5.3 Report ......................................................................................................................................................... 119
10.6 General ................................................................................................................................. 120
10.6.1 Threat categories .................................................................................................................................... 120
10.6.2 Password ................................................................................................................................................... 121
10.6.3 Security ...................................................................................................................................................... 123
10.6.4 WMI ............................................................................................................................................................. 125
10.6.5 Events ......................................................................................................................................................... 125
10.6.6 Reports ....................................................................................................................................................... 126
Introduction
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10.6.7 Directories ................................................................................................................................................. 126
10.6.8 Acoustic alerts .......................................................................................................................................... 127
10.6.9 Alerts ........................................................................................................................................................... 128
Introduction
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1. Introduction
Your Avira product protects your computer against viruses, worms, Trojans, adware and spyware and other risks. In this manual these are referred to as viruses or malware (harmful software) and unwanted programs.
The manual describes the program installation and operation. For further options and information, please visit our website:
http://www.avira.com
The Avira website lets you:
access information on other Avira desktop programs download the latest Avira desktop programs download the latest product manuals in PDF format download free support and repair tools access our comprehensive knowledge database and FAQs for troubleshooting access country-specific support addresses.
Your Avira Team
1.1 Icons and emphases
The following icons are used:
Icon /
designation
Explanation
Placed before a condition which must be fulfilled prior to execution of an action.
Placed before an action step that you perform.
Placed before an event that follows the previous action.
Warning
Placed before a warning when critical data loss might occur.
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Note
Placed before a link to particularly important information or a tip which makes your Avira product easier to use.
The following emphases are used:
Emphasis
Explanation
Italics
File name or path data.
Displayed software interface elements (e.g. window section or error message).
Bold
Clickable software interface elements (e.g. menu item, navigation area, option box or button).
Product information
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2. Product information
This chapter contains all information relevant to the purchase and use of your Avira product:
see Chapter: Delivery scope see Chapter: System requirements see Chapter: Licensing and Upgrade see Chapter: License Manager
Avira products are comprehensive and flexible tools you can rely on to protect your computer from viruses, malware, unwanted programs and other dangers.
Please note the following information:
Note
Loss of valuable data usually has dramatic consequences. Even the best virus protection program cannot provide one hundred percent protection from data loss. Make regular copies (Backups) of your data for security purposes.
Note
A program can only provide reliable and effective protection from viruses, malware, unwanted programs and other dangers if it is up-to-date. Make sure your Avira product is up-to-date with automatic updates. Configure the program accordingly.
2.1 Delivery scope
Your Avira product has the following functions:
Control Center for monitoring, managing and controlling the entire program Central configuration with user-friendly standard and advanced options and context-
sensitive help
System Scanner (on-demand scan) with profile-controlled and configurable scan for all
known types of virus and malware
Integration into the Windows Vista User Account Control allows you to carry out tasks
requiring administrator rights.
Realtime Protection (on-access scan) for continuous monitoring of all file access
attempts
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ProActiv component for the permanent monitoring of program actions (for 32-bit system
only, not available under Windows 2000)
Mail Protection (POP3 Scanner, IMAP Scanner and SMTP Scanner) for the permanent
checking of emails for viruses and malware. Checking of email attachments is included
Web Protection for monitoring data and files transferred from the Internet using the
HTTP protocol (monitoring of ports 80, 8080, 3128)
Integrated quarantine management to isolate and process suspicious files Rootkits protection for detecting hidden malware installed in your computer system
(rootkits) (Not available under Windows XP 64 bit)
Direct access to detailed information on the detected viruses and malware via the
Internet
Simple and quick updates to the program, virus definitions, and search engine through
Single File Update and incremental VDF updates via a web server on the Internet
User-friendly licensing in License Manager Integrated Scheduler for planning one-off or recurring jobs such as updates or scans Extremely high virus and malware detection via innovative scanning technology (scan
engine) including heuristic scanning method
Detection of all conventional archive types including detection of nested archives and
smart extension detection
High-performance multithreading function (simultaneous high-speed scanning of
multiple files)
2.2 System requirements
The system requirements are as follows:
Computer Pentium or later, at least 1 GHz Operating system
Windows XP, SP2 (32 or 64 bit) or Windows Vista (32 or 64 bit, SP1) or Windows 7 (32 or 64 bit)
At least 150 MB of free hard disk memory space (more if using quarantine for temporary
storage)
At least 512 MB RAM under Windows XP At least 1024 MB RAM under Windows Vista, Windows 7 For the program installation: Administrator rights For all installations: Windows Internet Explorer 6.0 or higher Internet connection where appropriate (see Installation)
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2.3 Licensing and Upgrade
In order to be able to use your Avira product, you require a license. You thereby accept the license terms.
The license is provided in the form of an activation key. The activation key is a code comprising letters and numbers that you will receive after purchasing the Avira product. The activation key contains the exact data of your license, i.e. which programs have been licensed for which period of time.
The activation key will be sent to you by email, if you have purchased your Avira product on the Internet or it is rendered on the product packaging.
In order to license your program, please enter your activation key to activate the program. The product activation may be performed during installation. However, you can also activate your Avira product after the installation in License Manager, under Help > License management.
In License Manager, you have the option of launching an upgrade for a product from the Avira desktop product family. Manual uninstallation of the old product and manual installation of the new product is not required. When upgrading from License Manager, you enter the activation code for the product you want to upgrade in the License Manager input box. The new product is automatically installed.
To achieve high reliability and security for your computer, Avira sends a pop-up item to remind you to upgrade your system to the newest version. Just click the Upgrade link on the pop-up item for the migration to AV12 and you will be guided to your product specific upgrade site.
You have the possibility to upgrade the product you are used to, or you may obtain a more comprehensive product. The product overview page shows what kind of product you are using right now and offers the chance to compare your product to other Avira products. If you need more information click the information icon right beside the product name. If you want to remain on the same product, click Upgrade and the download of the new version starts immediately. If you like to obtain a more comprehensive product, click the Buy button at the bottom of the product column. You will be automatically forwarded to the Avira online shop where you can do your purchase order.
Note
Depending on your product and your operating system you may need administrator rights to perform the upgrade. Login as an administrator and install the newest versions.
The following product upgrades can be executed:
Upgrade of Avira AntiVir Personal to Avira Free Antivirus.
Product information
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Upgrade of Avira AntiVir Personal to Avira Antivirus Premium 2012. Upgrade of Avira AntiVir Premium to Avira Internet Security 2012. Upgrade of Avira AntiVir Premium Security Suite to Avira Professional Security.
2.3.1 License manager
The Avira Antivirus Premium 2012 License Manager enables very simple installation of the Avira Antivirus Premium 2012 license.
Avira Antivirus Premium 2012 License Manager
You can install the license by selecting the license file in your file manager or in the activation email with a double click and following the relevant instructions on the screen.
Note
The Avira Antivirus Premium 2012 License Manager automatically copies the corresponding license in the relevant product folder. If a license already exists, a note appears as to whether the existing license file is to be replaced. In this case the existing file is overwritten by the new license file.
Installation and uninstallation
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3. Installation and uninstallation
3.1 Overview
This chapter contains information relating to the installation and uninstallation of your Avira product.
see Chapter: Pre-Setup: Requirements, preparing the computer for installation see Chapter: Express installation: Standard installation according to default settings see Chapter: Custom installation: Configurable installation see Chapter: Test product installation see Chapter: Configuration Wizard see Chapter: Change installation see Chapter: Installation modules see Chapter: Uninstallation: Uninstall
3.1.1 Installation types
During installation you can select a setup type in the installation wizard:
Express
The program files are installed into a specified default folder under C:\Program Files. Your Avira product is installed with default settings. You have the option of defining
custom settings using the configuration wizard.
Custom
You can choose to install individual program components (see Chapter Installation and
uninstallation > Installation modules).
A target folder can be selected for the program files to be installed. You can disable Create a desktop icon and program group in the Start menu. Using the configuration wizard, you can define custom settings for your Avira product
and initiate a short system scan that is performed automatically after installation.
3.2 Pre-Setup
Note
Before installation, check whether your computer fulfils all the minimum system
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requirements. If your computer satisfies all requirements, you can install the
Avira product.
Note
When installing on a server operating system, the Realtime Protection and the files protection are not available.
Pre-Setup
Close your email program. It is also recommended to end all running applications. Make sure that no other virus protection solutions are installed. The automatic
protection functions of various security solutions may interfere with each other.
The Avira product will search for possible incompatible software on your
computer.
If potentially incompatible software is detected Avira generates a list of these
programs.
It is recommended to remove these software programs in order not to endanger
the stability of your computer.
Select the check box for those programs that should be removed automatically from
your computer and click Next.
You have to confirm manually the uninstallation of some programs. Select the
programs and click Next.
The uninstallation of one or more of the selected programs requires a restart of
your computer. After reboot the installation will continue.
Warning
Your computer will not be protected until the installation of the Avira product is finished.
Install
The installation program runs in self-explanatory dialog mode. Every window contains a certain selection of buttons to control the installation process.
The most important buttons are assigned the following functions:
OK: Confirm action. Abort: Abort action. Next: Go to next step. Back: Go to previous step.
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Establish an internet connection: The Internet connection is necessary for performing
the following installation steps:
Downloading the current program file and scan engine as well as the latest virus
definition files via the installation program (for internet-based installation)
Activating the program Where appropriate, carrying out an update after completed installation
Keep the license key for your Avira product handy when you want to activate the
program.
Note
Internet-based installation:
For the Internet-based installation of the program, an installation program is provided that loads the current program file prior to installation by the Avira web servers. This process ensures that your Avira product is installed with the latest virus definition file.
Installation with an installation package: The installation package contains both the installation program and all necessary program files. No language selection for your Avira product is available for installation with an installation package. We recommend that you carry out an update of the virus definition file after installation.
Note
For product activation, your Avira product uses the HTTP protocol and Port 80 (web communication), as well as encryption protocol SSL and port 443, to communicate with the Avira servers. If you are using a firewall, please ensure that the required connections and/or incoming or outgoing data are not blocked by the firewall.
3.3 Express installation
Installing your Avira product: Start the installation program by double-clicking the installation file you have downloaded
from the Internet or insert the program CD.
Internet-based installation
The Welcome screen appears.
Click Next to continue with the installation.
The dialog Language selection appears.
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Select the language you want to use to install your Avira product and confirm your
language selection by clicking Next.
The dialog box Download appears. All files necessary for installation are
downloaded from the Avira web servers. The Download window closes after conclusion of the download.
Installation with an installation package
The window Preparing installation appears. The installation file is extracted. The installation routine is started. The dialog box Select installation type appears.
Note
By default Express installation is preset. All standard components will be installed which you may not configure. If you like to execute a customized installation, please refer to the chapter: Installation > Custom installation.
You may participate in the Avira ProActiv Community (Configuration > Realtime
Scanner > ProActiv).
Confirm that you accept the End User License Agreement. For reading the detailed
text of the End User License Agreement, click the EULA link. Click Next. If you have chosen to take part in the Avira ProActiv Community, the Avira ProActiv
Community information window appears. You may obtain more details on the
expanded online scan. Click Next.
The License Wizard opens and helps you to activate your product. You have the opportunity to configure a Proxy server right here.
Click Proxy settings for configuration and confirm your settings with OK.
If you already received an activation key, select Activate product.
Alternatively, click the link I already have a valid HBEDV.KEY License file.
The Open File Dialog appears.
Select your HBEDV.KEY and click Open.
The activation code is copied to the License Wizard. Click Next. If you would like to test the product, continue reading at chapter Test product
installation.
The installation progress is displayed by a green bar. Click Finish to end setup process and close the License Wizard.
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The Avira Tray Icon is placed in the taskbar.
In order to ensure effective protection for your computer, the module Updater will
search for possible updates.
The Luke Filewalker window opens and a short system scan is performed. The
status of the check as well as the results are displayed.
If after the scan you are asked to restart your computer, click Yes to ensure that your
system is fully protected.
After a successful installation, we recommend that you check the program is up-to-date in the Status field of the Control Center.
If your Avira product shows that your computer is not secure, click Fix problem.
The dialog Restore protection opens. Activate the preset options in order to maximize the security of your system. If appropriate, perform a complete system scan afterwards.
3.4 Custom Installation
Installing your Avira product:
Start the installation program by double-clicking the installation file you have downloaded from the Internet or insert the program CD.
Internet-based installation
The Welcome screen appears. Click Next to continue with the installation.
The dialog Language selection appears. Select the language you want to use to install your Avira product and confirm your
language selection by clicking Next.
The dialog box Download appears. All files necessary for installation are
downloaded from the Avira web servers. The Download window closes after conclusion of the download.
Installation with an installation package
The window Preparing installation appears.
The installation file is extracted. The installation routine is started.
The dialog box Select installation type appears.
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Note
By default Express installation is preset. All standard components will be installed which you may not configure. If you like to execute an Express installation, please refer to the chapter: Installation > Express installation.
Choose Custom to install individual program components. Confirm that you accept the End User License Agreement. For reading the detailed
text of the End User License Agreement, click the EULA link.
Click Next.
The Choose Destination Folder window opens.
The default folder will be C:\Program Files\Avira\AntiVir Desktop\ Click Next to continue.
-OR­ Use the Browse button to select a different destination folder and confirm by clicking
Next.
The Install components dialog appears: Select or deselect components from the list and confirm with Next to proceed.
If you have chosen to install the ProActiv component, the Avira ProActiv
Community window appears. You have the option of confirming participation in the Avira ProActiv Community: If this option is enabled, Avira ProActiv sends data on suspicious programs detected by the ProActiv component to the Avira Malware Research Center. The data is used only for an advanced online scan and to expand and refine detection technology. You can use the further information link to obtain more details on the expanded online scan.
If the dialogue box Avira ProActiv Community has been displayed, enable or
disable participation in the Avira ProActiv Community and confirm by clicking Next.
In the following dialog box you can decide whether to create a desktop shortcut
and/or a program group in the Start menu.
Click Next.
The License Wizard opens.
You have the following options to activate the program:
Enter an activation key.
By entering your activation key, your Avira product is activated with your license. Select the option Product testing
If you select Product testing an evaluation license to activate the program will
be generated during the activation process. You can test the Avira product with
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its complete range of functions for a certain period of time (see Test product
installation).
Note
By using the option Valid hbedv.key license file available you can load a valid license file. During product activation with a valid activation key the license key is generated and saved in the program directory of your Avira product. Use this option if you have already activated a product and want to re-install your Avira product.
Note
In some sales versions of Avira products, an activation key has already been included in the product. For this reason the activation need not be entered. If and when necessary, the activation key is displayed in the license wizard.
Note
In order to activate the program, a connection to the Avira servers is established. Under Proxy settings you can configure the Internet link by a proxy server.
Select an activation process and click Next to confirm.
Product activation
A dialog box will be opened in which you can enter your personal data. Enter your data and click Next.
Your data is transmitted to the Avira servers and scanned. Your Avira product is
activated by means of your license.
Your license data will be displayed in the next window. Click Next. Skip the following chapter on "Select the option Valid hbedv.key available".
Select the option "Valid hbedv.key available"
A box will be opened for loading the license file. Select the license file hbedv.key with your license data for the program, and click
Open.
Your license data will be displayed in the next window. Click Next.
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Continuation after completed activation or loading of the license file
Click Finish to end setup process.
The Installation Wizard is closed and the Configuration Wizard will open.
3.5 Test product Installation
Installing your Avira product: Start the installation program by double-clicking the installation file you have downloaded
from the Internet or insert the program CD.
Internet-based installation
The Welcome screen appears. Click Next to continue with the installation.
The dialog Language selection appears. Select the language you want to use to install your Avira product and confirm your
language selection by clicking Next.
The dialog box Download appears. All files necessary for installation are
downloaded from the Avira web servers. The Download window closes after conclusion of the download.
Installation with an installation package
The window Preparing installation appears.
The installation file is extracted. The installation routine is started.
The dialog box Select installation type appears.
Note
By default Express installation is preset. All standard components will be installed which you may not configure. If you like to execute an Express installation, please refer to the chapter: Installation > Express installation.
You may participate in the Avira ProActiv Community . Confirm that you accept the End User License Agreement. For reading the detailed
text of the End User License Agreement, click the EULA link. Click Next. If you have chosen to take part in the Avira ProActiv Community, the Avira ProActiv
Community information window appears. You may obtain more details on the
expanded online scan. Click Next.
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The License Wizard opens, use to help you activate your product.
You have the opportunity to configure a Proxy server right here. Click Proxy settings for configuration and confirm your settings with OK. Select the option Product Test in the License Wizard and click Next. Insert your data into the required fields of Registration. Please decide whether to
subscribe to the Avira Newsletter and click Next.
The installation progress is displayed by a green bar.
Click Finish to end setup and to close the License Wizard. You will be asked to restart your system in order to activate your Avira product. Click
Yes to reboot your computer immediately.
The Avira Tray Icon is placed in the taskbar.
Your evaluation license is valid for 31 days.
3.6 Configuration Wizard
At the end of a user-defined installation, the configuration wizard is opened. The configuration wizard enables you to define custom settings for your Avira product.
Click Next in the welcome window of the configuration wizard to begin configuration
of the program.
The Configure AHeAD dialog box enables you to select a detection level for the
AHeAD technology. The detection level selected is used for the System Scanner (On-demand scan) and Realtime Protection (On-access scan) AHeAD technology settings.
Select a detection level and continue the installation by clicking Next.
In the following dialog box Select extended threat categories, you can adapt
the protective functions of your Avira product to the threat categories specified.
Where appropriate, activate further threat categories and continue the installation by
clicking Next.
If you have selected the Avira Realtime Protection installation module, the
Realtime Protection start mode dialog box appears. You can stipulate the Realtime Protection start time. At each computer reboot, the Realtime Protection will be started in the start mode specified.
Note
The specified Realtime Protection start mode is saved in the registry and cannot be changed via the Configuration.
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Note
When the default start mode for Realtime Protection (Normal start) has been chosen and the logon process upon startup is carried out fast, programs configured to start automatically upon startup might not be scanned because they might be up and running before the Realtime Protection has been started completely.
Enable the required option and continue the configuration by clicking Next.
In the following System scan dialog box, a short system scan can be enabled or
disabled. The short system scan is performed after the configuration has been completed and before the computer is rebooted, and scans running programs and the most important system files for viruses and malware.
Enable or disable the Short system scan option and continue the configuration by
clicking Next.
In the following dialog box, you can complete the configuration by clicking Finish
The specified and selected settings are accepted.
If you have enabled the Short system scan option, the Luke Filewalker window
opens. The Scanner performs a short system scan.
If after the scan you are asked to restart your computer, click Yes to ensure that your
system is fully protected.
After a successful installation, we recommend that you check whether the program is up­to-date in the Status field of the Control Center.
If your Avira product shows that your computer is not secure, click Fix problem.
The dialog Restore protection opens. Activate the preset options in order to maximize the security of your system. If appropriate, perform a complete system scan afterwards.
3.7 Change installation
You have the option of adding or removing individual program components of the current Avira product installation (see Chapter Installation and uninstallation > Installation
modules).
If you wish to add or remove modules of the current installation, you can use the option Add or Remove Programs in the Windows control panel to Change/Remove programs.
Select your Avira product and click Change. In the Welcome dialog of the program, select the option Modify. You will be guided through the installation changes.
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3.8 Installation modules
In a user-defined installation or a change installation, the following installation modules can be selected, added or removed.
Avira Antivirus Premium 2012
This module contains all components required for successful installation of your Avira product.
Avira Realtime Protection
The Avira Realtime Protection runs in the background. It monitors and repairs, if possible, files during operations such as open, write and copy in on-access mode. Whenever a user carries out a file operation (e.g. load document, execute, copy), the Avira product automatically scans the file. Renaming a file does not trigger a scan by Avira Realtime Protection.
Avira ProActiv
The ProActiv component monitors application actions and alerts users to suspicious application behavior. This behavior-based recognition enables you to protect yourself against unknown malware. The ProActiv component is integrated into Avira Realtime Protection.
Avira Mail Protection
Mail Protection is the interface between your computer and the email server from which your email program (email client) downloads emails. Mail Protection is connected as a so-called proxy between the email program and the email server. All incoming emails are routed through this proxy, scanned for viruses and unwanted programs and forwarded to your email program. Depending on the configuration, the program processes the affected emails automatically or asks the user for a certain action.
Avira Web Protection
When surfing the Internet, you are using your web browser to request data from a web server. The data transferred from the web server (HTML files, script and image files, Flash files, video and music streams, etc.) will normally be moved directly into the browser cache for display in the web browser, meaning that an on-access scan as performed by Avira Realtime Protection is not possible. This could allow viruses and unwanted programs to access your computer system. Web Protection is what is known as an HTTP proxy which monitors the ports used for data transfer (80, 8080, 3128) and scans the transferred data for viruses and unwanted programs. Depending on the configuration, the program may process the affected files automatically or prompt the user for a specific action.
Avira Rootkits Protection
Avira Rootkits Protection checks whether software is already installed on your computer
that can no longer be detected with conventional methods of malware protection after penetrating the computer system.
Shell Extension
The Shell Extension generates an entry Scan selected files with Avira in the context menu of the Windows Explorer (right-hand mouse button). With this entry you can directly scan files or directories.
Installation and uninstallation
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3.9 Uninstallation
If you wish to remove the Avira product from your computer, you can use the option Add or Remove Programs to Change/Remove programs in the Windows Control Panel.
To uninstall your Avira product (e.g. in Windows XP and Windows Vista):
Open the Control Panel via the Windows Start menu. Double click on Programs (Windows XP: Software). Select your Avira product in the list and click Remove.
You will be asked if you really want to remove the program. Click Yes to confirm.
All components of the program are removed. Click Finish to complete uninstallation.
Where appropriate, a dialog box appears recommending that your computer be
restarted.
Click Yes to confirm.
The Avira product is now uninstalled and all directories, files and registry entries
for the program are deleted when your computer is restarted.
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4. Overview of Avira Antivirus Premium 2012
This chapter contains an overview of the functionality and operation of your Avira product.
see Chapter Interface and operation see Chapter How to...?
4.1 User interface and operation
You operate your Avira product via three program interface elements:
Control Center: monitoring and controlling the Avira product Configuration: Configuring the Avira product Tray Icon in the system tray of the taskbar: Opening the Control Center and other
functions
4.1.1 Control Center
The Control Center is designed to monitor the protection status of your computer systems and control and operate the protection components and functions of your Avira product.
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The Control Center window is divided into three areas: The Menu bar, the Navigation bar and the detail window Status:
Menu bar: In the Control Center menu bar, you can access general program functions
and information on the program.
Navigation area: In the navigation area, you can easily swap between the individual
sections of the Control Center. The individual sections contain information and functions of the program components and are arranged in the navigation bar according to activity. Example: Activity Local Protection - Section Realtime Protection.
Status: This window shows the section selected in the navigation area. Depending on
the section, you will find buttons to execute functions and actions in the upper bar of the detail window. Data or data objects are displayed in lists in the individual sections. You can sort the lists by clicking in the box defining how you wish to sort the list.
4.1.2 Starting and closing of Control Center
To start the Control Center the following options are available:
Double-click the program icon on your desktop Via the program entry in the Start > Programs menu. Via the Tray Icon of your Avira product.
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Close the Control Center via the menu command Close in the menu File or by clicking on the close tab in the Control Center.
4.1.3 Operate Control Center
To navigate in the Control Center
Select an activity in the navigation bar.
The activity opens and other sections appear. The first section of the activity is
selected and displayed in the view.
If necessary, click another section to display this in the detail window.
Note
You can activate the keyboard navigation in the menu bar with the help of the [Alt] key. If navigation is activated, you can move within the menu with the arrow keys. With the Return key you activate the active menu item. To open or close menus in the Control Center, or to navigate within the menus, you can also use the following key combinations: [Alt] + underlined letter in the menu or menu command. Hold down the [Alt] key if you want to access a menu, a menu command or a submenu.
To process data or objects displayed in the detail window:
Highlight the data or object you wish to edit.
To highlight multiple elements (elements in columns), hold down the control key or
the shift key while selecting the elements.
Click the appropriate button in the upper bar of the detail window to edit the object.
4.1.4 Control Center overview
Status: In Status screen you will find all sections with which you can monitor the
functioning of your Avira product.
The Status section lets you see at a glance which program modules are active and
provides information on the last update performed. You can also see whether you own a valid license.
Local protection: In Local protection you will find the components for checking the
files on your computer system for viruses and malware.
The Scan section enables you to easily configure and start an on-demand scan.
Predefined profiles enable you to run a scan with already adapted standard options. In the same way it is possible to adapt the scan for viruses and unwanted programs to your personal requirements with the help of manual selection (not saved) or by creating user-defined profiles.
The Realtime Protection section displays information on scanned files, as well as
other statistical data, which can be reset at any time, and enables access to the
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report file. More detailed information on the last virus or unwanted program detected can be obtained practically "at the push of a button".
Online protection: In Online protection you will find the components to protect your
computer system against viruses and malware from the Internet, and against unauthorized network access.
The Mail Protection section shows you all the emails scanned by Mail Protection,
their properties and other statistical data.
The Web Protection section displays information on scanned URLs and detected
viruses, as well as other statistical data, which can be reset at any time and enables access to the report file. More detailed information on the last virus or unwanted program detected can be obtained practically "at the push of a button".
Management: In Management you will find tools for isolating and managing suspicious
or infected files, and for planning recurring tasks.
The Quarantine section contains the so-called quarantine manager. This is the
central point for files already placed in quarantine or for suspect files that you would like to place in quarantine. It is also possible to send a selected file to the Avira Malware Research Center by email.
The Scheduler section enables you to configure scheduled scanning and update jobs
and to adapt or delete existing jobs.
4.1.5 Configuration
You can define settings for your Avira product in the Configuration. After installation, your Avira product is configured with standard settings, ensuring optimal protection for your computer system. However, your computer system or your specific requirements for your Avira product may mean you need to adapt the protective components of the program.
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The Configuration opens a dialog box: You can save your configuration settings via the OK or Apply buttons, delete your settings by clicking the Cancel button or restore your default configuration settings using the Default values button. You can select individual configuration sections in the left-hand navigation bar.
4.1.6 Accessing the Configuration
You have several options for accessing the configuration:
via the Windows control panel. via the Windows Security Center - from Windows XP Service Pack 2. via the Tray Icon of your Avira product. in the Control Center via the menu item Extras > Configuration. in the Control Center via the Configuration button.
Note
If you are accessing configuration via the Configuration button in the Control Center, go to the Configuration register of the section which is active in the Control Center. Expert mode must be activated to select individual
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configuration registers. In this case, a dialog appears asking you to activate expert mode.
4.1.7 Configuration operation
Navigate in the configuration window as you would in Windows Explorer:
Click an entry in the tree structure to display this configuration section in the detail
window.
Click the plus symbol in front of an entry to expand the configuration section and
display configuration subsections in the tree structure.
To hide configuration subsections, click on the minus symbol in front of the
expanded configuration section.
Note
To enable or disable Configuration options and use the buttons, you can also use the following key combinations: [Alt] + underlined letter in the option name or button description.
Note
All configuration sections are only displayed in expert mode. Activate expert mode to view all configuration sections. Expert mode can be protected by a
password that must be defined during activation.
If you want to confirm your Configuration settings:
Click OK.
The configuration window is closed and the settings are accepted.
- OR ­ Click Accept.
The settings are applied. The configuration window remains open.
If you want to finish configuration without confirming your settings:
Click Cancel.
The configuration window is closed and the settings are discarded.
If you want to restore all configuration settings to default values:
Click Restore defaults.
All settings of the configuration are restored to default values. All amendments
and custom entries are lost when default settings are restored.
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