Avira ANTIVIR PROFESSIONAL 10 User Manual
Avira AntiVir Professional
User Manual
Trademarks and Copyright
Trademarks
AntiVir is a registered trademark of Avira GmbH.
Windows is a registered trademark of the Microsoft Corporation in the United States and other countries.
All other brand and product names are trademarks or registered trademarks of their respective owners.
Protected trademarks are not marked as such in this manual. This does not mean, however that they may be used freely.
Copyright information
Code provided by third party providers was used for Avira AntiVir Professional. We thank the copyright owners for
making the code available to us. For detailed information on copyright, please refer to Third Party Licenses in the Program
Help of Avira AntiVir Professional.
Table of Contents
1 Introduction ............................................................................................................ 1
2 Icons and emphases .................................................................................................. 2
3 Product information ................................................................................................ 3
3.1 Delivery scope ......................................................................................................................3
3.2 System requirements ...........................................................................................................4
3.3 Licensing and Upgrade ........................................................................................................4
3.3.1 License Manager ....................................................................................................5
4 Installation and uninstallation ................................................................................. 6
4.1 Installation ..........................................................................................................................6
4.2 Change installation .......................................................................................................... 10
4.3 Installation modules ......................................................................................................... 10
4.4 Uninstallation ................................................................................................................... 11
4.5 Installation and uninstallation on the network............................................................... 12
4.5.1 Installation on the network ................................................................................ 13
4.5.2 Uninstallation on the network ........................................................................... 13
4.5.3 Command line parameter for the setup program............................................... 13
4.5.4 Parameter of the file setup.inf ............................................................................ 14
5 Overview of AntiVir Professional ........................................................................... 18
5.1 User interface and operation ............................................................................................ 18
5.1.1 Control Center .................................................................................................... 18
5.1.2 Configuration ...................................................................................................... 20
5.1.3 Tray icon .............................................................................................................. 24
5.2 How to...? .......................................................................................................................... 25
5.2.1 Activate license.................................................................................................... 25
5.2.2 Perform automatic updates ................................................................................ 25
5.2.3 Start a manual update ......................................................................................... 27
5.2.4 On-demand scan: Using a scan profile to scan for viruses and malware ........... 27
5.2.5 On-demand scan: Scan for viruses and malware using Dragamp;Drop ............. 29
5.2.6 On-demand scan: Scan for viruses and malware via the context menu ............. 29
5.2.7 On-demand scan: Automatically scan for viruses and malware ......................... 29
5.2.8 On-demand scan: Targeted scan for Rootkits and active malware .................... 31
5.2.9 React to detected viruses and malware ............................................................... 31
5.2.10 Quarantine: Handling quarantined files (*.qua) ................................................. 35
5.2.11 Quarantine: Restore the files in quarantine ....................................................... 37
5.2.12 Quarantine: Move suspicious files to quarantine ............................................... 38
5.2.13 Scan profile: Amend or delete file type in a scan profile .................................... 38
5.2.14 Scan profile: Create desktop shortcut for scan profile ....................................... 38
5.2.15 Events: Filter events ........................................................................................... 39
5.2.16 MailGuard: Exclude email addresses from scan ................................................. 39
5.2.17 FireWall: Select the security level for the FireWall ............................................. 40
ii
Table of Contents
6 Scanner .................................................................................................................. 42
7 Updates .................................................................................................................. 43
8 Avira FireWall :: Overview ...................................................................................... 45
9 FAQ, Tips ............................................................................................................... 46
9.1 Help in case of a problem ................................................................................................. 46
9.2 Shortcuts .......................................................................................................................... 50
9.2.1 In dialog boxes .................................................................................................... 50
9.2.2 In the help ........................................................................................................... 51
9.2.3 In the Control Center .......................................................................................... 51
9.3 Windows Security Center ................................................................................................. 53
9.3.1 General ................................................................................................................ 53
9.3.2 The Windows Security Center and your AntiVir program ................................. 53
10 Viruses and more.................................................................................................... 56
10.1 Extended threat categories .............................................................................................. 56
10.2 Viruses and other malware ............................................................................................... 58
11 Info and Service ..................................................................................................... 62
11.1 Contact address ................................................................................................................ 62
11.2 Technical support ............................................................................................................. 62
11.3 Suspicious file ................................................................................................................... 62
11.4 Reporting false positives .................................................................................................. 63
11.5 Your feedback for more security ...................................................................................... 63
12 Reference: Configuration options ........................................................................... 64
12.1 Scanner ............................................................................................................................. 64
12.1.1 Scan ..................................................................................................................... 64
12.1.1.1. Action on detection ...................................................................................... 67
12.1.1.2. Further actions ............................................................................................. 69
12.1.1.3. Exceptions .................................................................................................... 71
12.1.1.4. Heuristics ..................................................................................................... 72
12.1.2 Report .................................................................................................................. 72
12.2 Guard ................................................................................................................................ 73
12.2.1 Scan ..................................................................................................................... 73
12.2.1.1. Action on detection ...................................................................................... 75
12.2.1.2. Further actions ............................................................................................. 78
12.2.1.3. Exceptions .................................................................................................... 79
12.2.1.4. Heuristics ..................................................................................................... 82
12.2.2 ProActiv ............................................................................................................... 83
12.2.2.1. Application filter: Applications to be blocked.............................................. 84
12.2.2.2. Application filter: Permitted applications ................................................... 85
12.2.3 Report .................................................................................................................. 86
12.3 MailGuard ......................................................................................................................... 87
12.3.1 Scan ..................................................................................................................... 87
12.3.1.1. Action on detection ...................................................................................... 88
12.3.1.2. Other actions ................................................................................................ 90
12.3.1.3. Heuristics ..................................................................................................... 90
12.3.2 General ................................................................................................................ 91
12.3.2.1. Exceptions .................................................................................................... 91
12.3.2.2. Cache ............................................................................................................ 92
12.3.2.3. Footer ........................................................................................................... 92
12.3.3 Report .................................................................................................................. 93
iii
Avira AntiVir Professional
12.4 Firewall ............................................................................................................................. 93
12.4.1 Adapter rules ....................................................................................................... 94
12.4.1.1. Incoming Rules ............................................................................................. 96
12.4.1.2. Outgoing Rules ........................................................................................... 103
12.4.2 Application rules ............................................................................................... 104
12.4.3 Trusted providers .............................................................................................. 106
12.4.4 Settings.............................................................................................................. 107
12.4.5 Popup settings ................................................................................................... 108
12.5 Firewall under SMC ........................................................................................................ 110
12.5.1 General settings ................................................................................................ 110
12.5.2 General adapter rules ........................................................................................ 111
12.5.2.1. Incoming Rules ........................................................................................... 113
12.5.2.2. Outgoing Rules ........................................................................................... 120
12.5.3 Application list .................................................................................................. 121
12.5.4 Trusted providers .............................................................................................. 122
12.5.5 Additional settings ............................................................................................ 122
12.5.6 Display settings ................................................................................................. 123
12.6 WebGuard ....................................................................................................................... 125
12.6.1 Scan ................................................................................................................... 125
12.6.1.1. Action on detection .................................................................................... 125
12.6.1.2. Locked requests .......................................................................................... 127
12.6.1.3. Exceptions .................................................................................................. 128
12.6.1.4. Heuristics ................................................................................................... 131
12.6.2 Report ................................................................................................................ 132
12.7 Update ............................................................................................................................ 133
12.7.1 Start product update ......................................................................................... 133
12.7.2 Restart settings ................................................................................................. 134
12.7.3 File server .......................................................................................................... 135
12.8 General............................................................................................................................ 137
12.8.1 Email.................................................................................................................. 137
12.8.2 Threat categories ............................................................................................... 138
12.8.3 Password ........................................................................................................... 139
12.8.4 Security .............................................................................................................. 140
12.8.5 WMI ................................................................................................................... 141
12.8.6 Directories ......................................................................................................... 142
12.8.7 Proxy ................................................................................................................. 143
12.8.8 Warnings ........................................................................................................... 144
12.8.8.1. Network ...................................................................................................... 144
12.8.8.2. Email ........................................................................................................... 146
12.8.8.3. Acoustic alerts ............................................................................................ 151
12.8.8.4. Warnings .................................................................................................... 152
12.8.9 Events ................................................................................................................ 153
12.8.10 Limit reports ..................................................................................................... 153
iv
1 Introduction
Your AntiVir program protects your computer against viruses, worms, Trojans, adware
and spyware and other risks. In this manual these are referred to as viruses or malware
(harmful software) and unwanted programs.
The manual describes the program installation and operation.
For further options and information, please visit our website:
http://www.avira.com
The Avira website lets you...…
– access information on other AntiVir desktop programs
– download the latest AntiVir desktop programs
– download the latest product manuals in PDF format
– download free support and repair tools
– access our comprehensive knowledge database and FAQs for troubleshooting
– access country-specific support addresses.
Your Avira Team
1
2 Icons and emphases
The following icons are used:
Icon /
designation
Explanation
Placed before a condition which must be fulfilled prior to
execution of an action.
Warning
Note
Placed before an action step that you perform.
Placed before an event that follows the previous action.
Placed before a warning of the danger of critical data loss.
Placed before a link to particularly important information or
a tip which makes your AntiVir program easier to use.
The following emphases are used:
Emphasis Explanation
Cursive
File name or path data.
Displayed software interface elements (e.g. window heading,
window field or options box).
Bold
Clicked software interface elements (e.g. menu item, section or
button).
2
3 Product information
This chapter contains all information relevant to the purchase and use of your AntiVir
product:
– see Chapter: Delivery scope
– see Chapter: System requirements
– see Chapter: Licensing
– see Chapter:
AntiVir programs are comprehensive and flexible tools you can rely on to protect your
computer from viruses, malware, unwanted programs and other dangers.
Please note the following information:
Note
Loss of valuable data usually has dramatic consequences. Even the best virus protection
program cannot provide one hundred percent protection from data loss. Make regular
copies (Backups) of your data for security purposes.
Note
A program can only provide reliable and effective protection from viruses, malware,
unwanted programs and other dangers if it is up-to-date. Make sure your AntiVir
program is up-to-date with automatic updates. Configure the program accordingly.
3.1 Delivery scope
Your AntiVir program has the following functions:
– Control Center for monitoring, managing and controlling the entire program
– Central configuration with user-friendly standard and advanced options and
context-sensitive help
– Scanner (on-demand scan) with profile-controlled and configurable scan for all
known types of virus and malware
– Integration into the Windows Vista User Account Control allows you to carry out
tasks requiring administrator rights.
– Guard (on-access scan) for continuous monitoring of all file access attempts
– ProActiv component for the permanent monitoring of program actions (for 32-
bit system only, not available under Windows 2000)
– MailGuard (POP3 Scanner, IMAP Scanner and SMTP Scanner) for the permanent
checking of emails for viruses and malware. Checking of email attachments is
included
– WebGuard for monitoring data and files transferred from the Internet using the
HTTP protocol (monitoring of ports 80, 8080, 3128)
– Integrated quarantine management to isolate and process suspicious files
3
Avira AntiVir Professional
– Rootkit protection for detecting hidden malware installed in your computer
system (rootkits)
(Not available under Windows XP 64 bit)
– Direct access to detailed information on the detected viruses and malware via the
Internet
– Simple and quick updates to the program, virus definitions, and search engine
through Single File Update and incremental VDF updates via a web server on the
Internet or an intranet
– User-friendly licensing in License Manager
– Integrated Scheduler for planning one-off or recurring jobs such as updates or
scans
– Extremely high virus and malware detection via innovative scanning technology
(scan engine) including heuristic scanning method
– Detection of all conventional archive types including detection of nested archives
and smart extension detection
– High-performance multithreading function (simultaneous high-speed scanning
of multiple files)
– Avira FireWall for protecting your computer from unauthorized access from the
Internet or another network and from unauthorized access to the
Internet/network by unauthorized users
3.2 System requirements
The system requirements are as follows:
– Computer Pentium or later, at least 266 MHz
– Operating system
– Windows XP, SP2 (32 or 64 bit) or
– Windows Vista (32 or 64 bit, SP 1)
– Windows 7 (32 or 64 bit)
– At least 150 MB of free hard disk memory space (more if using quarantine for
temporary storage)
– At least 256 MB RAM under Windows XP
– At least 1024 MB RAM under Windows Vista, Windows 7
– For the program installation: Administrator rights
– For all installations: Windows Internet Explorer 6.0 or higher
– Internet connection where appropriate (see Installation)
3.3 Licensing and Upgrade
In order to be able to use your AntiVir product, you require a license. You thereby accept
the license terms.
4
The license is issued via a digital license code in the form of the file hbedv.key. This
digital license code is the key to your personal license. It contains exact details of which
programs are licensed to you and for what period of time. A digital license code can
therefore also contain the license for more than one product.
If you purchased your AntiVir program on the Internet, or via a program CD/DVD, the
digital license code is sent to you by email. You can load the license key during
installation of the program or install it later in License Manager.
3.3.1 License Manager
The Avira AntiVir Professional License Manager enables very simple installation of the
Avira AntiVir Professional license.
Avira AntiVir Professional License Manager
Product information
You can install the license by selecting the license file in your file manager or in the
activation email with a double click and following the relevant instructions on the
screen.
Note
The Avira AntiVir Professional License Manager automatically copies the corresponding
license in the relevant product folder. If a license already exists, a note appears as to
whether the existing license file is to be replaced. In this case the existing file is
overwritten by the new license file.
5
4 Installation and uninstallation
This chapter contains information relating to the installation and uninstallation of your
AntiVir program.
– see Chapter Installation: Conditions, Installation types, Install
– see Chapter Installation modules
– see Chapter Modification installation
– Installation and uninstallation on the network
– see Chapter Uninstallation: Uninstall
4.1 Installation
Before installation, check whether your computer fulfils all the minimum system
requirements. If your computer satisfies all requirements, you can install the AntiVir
program.
Note
During the installation process you have the option of creating a restore point. A
purpose of a restore point is to reset the operating system to its pre-installation status.
If you want to use this option, ensure that the operating system permits the creation of a
restore point:
Windows XP: System properties -> System restore: Disable the option Disable system
restore.
Windows Vista/Windows 7: System properties -> Computer protection: In the
Protection settings area, highlight the drive on which the system is installed and click
the Configure button. In the System protection window, enable the option System
settings and restore previous file versions.
Installation types
During installation you can select a setup type in the installation wizard:
Express
– Not all program components are installed. The following components are not
installed:
Avira AntiVir ProActiv
Avira FireWall
– The program files are installed into a specified default folder under
C:\Program Files.
– Your AntiVir program is installed with default settings. You have the option of
defining custom settings using the configuration wizard.
User-defined
6
Installation and uninstallation
– You can choose to install individual program components (see Chapter
Installation and uninstallation::Installation modules).
– A target folder can be selected for the program files to be installed.
– You can disable Create a desktop icon and program group in the Start menu.
– Using the configuration wizard, you can define custom settings for your AntiVir
program and initiate a short system scan that is performed automatically after
installation.
Before starting installation
Close your email program. It is also recommended to end all running applications.
Make sure that no other virus protection solutions are installed. The automatic
protection functions of various security solutions may interfere with each other.
Establish an Internet connection: The Internet connection is necessary for
performing the following installation steps:
Downloading the current program file and scan engine as well as the latest virus
definition files via the installation program (for Internet-based installation)
Where appropriate, carrying out a update after completed installation
Save the license file hbedv.key on your computer system if you want to activate your
AntiVir program.
Note
Internet-based installation:
For the Internet-based installation of the program, an installation program is provided
that loads the current program file prior to installation by the Avira GmbH web servers.
This process ensures that your AntiVir program is installed with the latest virus
definition file.
Installation with an installation package:
The installation package contains both the installation program and all necessary
program files. No language selection for your AntiVir program is available for
installation with an installation package. We recommend that you carry out an update of
the virus definition file after installation.
Install
The installation program runs in self-explanatory dialog mode. Every window contains a
certain selection of buttons to control the installation process.
The most important buttons are assigned the following functions:
– OK: Confirm action.
– Abort: Abort action.
– Next: Go to next step.
– Back: Go to previous step.
Installing your AntiVir program:
Note
The following actions for disabling the Windows FireWall only apply to the Windows XP
operating system.
Start the installation program by double-clicking the installation file you have
downloaded from the Internet or insert the program CD.
7
Avira AntiVir Professional
Internet-based installation
The dialog box Welcome... appears.
Click Next to continue with the installation.
The dialog box Language selection appears.
Select the language you want to use to install your AntiVir program and confirm
your language selection by clicking Next.
The dialog box Download appears. All files necessary for installation are
downloaded from the Avira GmbH web servers. The Download window closes after
conclusion of the download.
Installation with an installation package
The installation wizard opens with the dialog box Avira AntiVir Professional.
Click Accept to begin the installation.
The installation file is extracted. The installation routine is started.
The dialog box Welcome... appears.
Click Next.
Continuing Internet-based installation and installation with an installation package
The dialog box with the license agreement appears.
Confirm that you accept the license agreement and click Next.
The dialog box Generate serial number appears.
Where appropriate, confirm that a random serial number has been generated and
transmitted during update, and click Next.
The dialog box Select installation type appears.
Enable the option Express or User-defined. If you want to create a restore point,
enable the Creating system restore point option. Click Next to confirm your
settings.
User-defined installation
The dialog box Select destination directory appears.
Confirm the specified destination directory by clicking Next.
- OR -
Use the Browse button to select a different destination directory and confirm by
clicking Next.
The dialog box Install components appears:
Enable or disable the required components and confirm by clicking Next.
If you have chosen to install the ProActiv component, the AntiVir ProActiv
Community window appears. You have the option of confirming participation in the
Avira AntiVir ProActiv Community: If this option is enabled, Avira AntiVir ProActiv
sends data on suspicious programs detected by the ProActiv component to the Avira
Malware Research Center. The data is used only for an advanced online scan and to
expand and refine detection technology. You can use the further information link to
obtain more details on the expanded online scan.
8
Enable or disable participation in the AntiVir ProActiv Community and confirm by
clicking Next.
In the following dialog box you can decide whether to create a desktop shortcut
and/or a program group in the Start menu.
Installation and uninstallation
Click Next.
Resume: Express installation und user-defined installation
The dialog box Install license appears:
Go to the directory in which you have saved the license file, read the message in the
dialog box and confirm by clicking Next.
The license file is copied and the components are installed and started.
In the following dialog box you can choose whether to open the Readme file after
installation is completed and whether to restart your computer.
Agree where appropriate and complete the installation by clicking Finish.
The installation wizard is closed.
Resume: User-defined installation
Configuration wizard
If you choose user-defined installation, the configuration wizard is opened in the
following step. The configuration wizard enables you to define custom settings for your
AntiVir program.
Click Next in the welcome window of the configuration wizard to begin
configuration of the program.
The Configure AHeAD dialog box enables you to select a detection level for the
AHeAD technology. The detection level selected is used for the Scanner (On-demand
scan) and Guard (On-access scan) AHeAD technology settings.
Select a detection level and continue the installation by clicking Next.
In the following dialog box Select extended threat categories, you can adapt the
protective functions of your AntiVir program to the threat categories specified.
Where appropriate, activate further threat categories and continue the installation
by clicking Next.
If you have selected the AntiVir FireWall installation module, the FireWall
security level dialog box appears. You can define whether the Avira FireWall should
permit external access to enabled resources as well as network access by applications of
trusted companies.
Enable the required options and continue the configuration by clicking Next.
If you have selected the AntiVir Guard installation module, the Guard start mode
dialog box appears. You can stipulate the Guard start time. At each computer reboot, the
Guard will be started in the start mode specified.
Note
The specified Guard start mode is saved in the registry and cannot be changed via the
Configuration.
Enable the required option and continue the configuration by clicking Next.
In the following Select email settings dialog box, you can define the Server
settings for sending emails. Your AntiVir program uses SMPT to send emails send email
alerts.
Where appropriate, make the necessary adjustments to the server settings and
continue the configuration by clicking Next.
In the following System scan dialog box, a short system scan can be enabled or
disabled. The short system scan is performed after the configuration has been completed
and before the computer is rebooted, and scans running programs and the most
important system files for viruses and malware.
9
Avira AntiVir Professional
Enable or disable the Short system scan option and continue the configuration by
clicking Next.
In the following dialog box, you can complete the configuration by clicking Finish
Click Finish to complete the configuration.
The specified and selected settings are accepted.
If you have enabled the Short system scan option, the Luke Filewalker window
opens. The Scanner performs a short system scan.
Resume: Express installation und user-defined installation
If you selected the Restart computer option in the final installation wizard, the
computer reboots.
After the computer restart the Readme file is displayed if you selected the Show
Readme.txt option in the installation wizard.
After a successful installation, we recommend that you check the program is up-to-date
in the Control Center under Overview::Status.
Where appropriate, perform an update to ensure the virus definition file is up-to-
date.
Then perform a complete system scan.
4.2 Change installation
You have the option of adding or removing individual program components of the
current AntiVir program installation (see Chapter Installation and
uninstallation::Installation modules)
If you wish to add or remove modules of the current installation, you can use the option
Add or Remove Programs in the Windows control panel to Change/Remove
programs.
Select your AntiVir program and click Change. In the welcome dialog of the program,
select the option Modify. You will be guided through the installation changes.
4.3 Installation modules
In a user-defined installation or a change installation, the following installation modules
can be selected, added or removed.
– AntiVir Professional
This module contains all components required for successful installation of your
AntiVir program.
– AntiVir Guard
The AntiVir Guard runs in the background. It monitors and repairs, if possible,
files during operations such as open, write and copy in on-access mode.
Whenever a user carries out a file operation (e.g. load document, execute, copy),
the AntiVir program automatically scans the file. Renaming a file does not trigger
a scan by AntiVir Guard.
10
Installation and uninstallation
– AntiVir ProActiv
The ProActiv component monitors application actions and alerts users to
suspicious application behavior. This behavior-based recognition enables you to
protect yourself against unknown malware. The ProActiv component is
integrated into AntiVir Guard.
– AntiVir MailGuard
MailGuard is the interface between your computer and the email server from
which your email program (email client) downloads emails. MailGuard is
connected as a so-called proxy between the email program and the email server.
All incoming emails are routed through this proxy, scanned for viruses and
unwanted programs and forwarded to your email program. Depending on the
configuration, the program processes the affected emails automatically or asks
the user for a certain action.
– AntiVir WebGuard
When surfing the Internet, you are using your web browser to request data from
a web server. The data transferred from the web server (HTML files, script and
image files, Flash files, video and music streams, etc.) will normally be moved
directly into the browser cache for display in the web browser, meaning that an
on-access scan as performed by AntiVir Guard is not possible. This could allow
viruses and unwanted programs to access your computer system. WebGuard is
what is known as an HTTP proxy which monitors the ports used for data transfer
(80, 8080, 3128) and scans the transferred data for viruses and unwanted
programs. Depending on the configuration, the program may process the affected
files automatically or prompt the user for a specific action.
– Avira FireWall:
Avira FireWall controls communication to and from your computer. It permits or
denies communications based on security policies.
– AntiVir Rootkit Protection
AntiVir Rootkit Protection checks whether software is already installed on your
computer that can no longer be detected with conventional methods of malware
protection after penetrating the computer system.
– Shell Extension
The Shell Extension generates an entry ‘Scan selected files with AntiVir’ in the
context menu of the Windows Explorer (right-hand mouse button). With this
entry you can directly scan files or directories.
4.4 Uninstallation
If you wish to remove the AntiVir program from your computer, you can use the option
Add or Remove Programs to Change/Remove programs in the Windows Control
Panel.
To uninstall your AntiVir program (e.g. in Windows XP and Windows Vista):
Open the Control Panel via the Windows Start menu.
Double click on Programs (Windows XP: Software).
Select your AntiVir program in the list and click Remove.
You will be asked if you really want to remove the program.
11
Avira AntiVir Professional
Click Yes to confirm.
You will be asked if you want to re-enable Windows FireWall (the Avira FireWall
is disabled).
Click Yes to confirm.
All components of the program are removed.
Click on Finish to complete uninstallation.
Where appropriate, a dialog box appears recommending that your computer be
restarted.
Click Yes to confirm.
The AntiVir program is uninstalled and all directories, files and registry entries
for the program are deleted when your computer is restarted.
4.5 Installation and uninstallation on the network
To simplify installation of AntiVir programs on a network of multiple client computers
for the system administrator, your AntiVir program has a special procedure for the
initial installation and the change installation.
For automatic installation, the setup program works with the control file setup.inf. The
setup program (presetup.exe) is contained in the program’s installation package.
Installation is started with a script or batch file and all necessary information is obtained
from the control file. The script commands therefore replace the usual manual inputs
during installation.
Note
Please note that a license file is obligatory for initial installation on the network.
Note
Please note that an installation package for the AntiVir program is required for
installation via a network. An installation file for Internet-based installation cannot be
used.
AntiVir programs can be easily shared on the network with a server login script or via
SMS.
For information on installation and uninstallation on the network:
– see Chapter: Command line parameter for the setup program
– see Chapter: Parameter of the file setup.inf
– see Chapter: Installation on the network
– see Chapter: Uninstallation on the network
12
Note
The AntiVir Security Management Center provides another easy option for the
installation and uninstallation of AntiVir programs on the network. The AntiVir Security
Management Center enables the remote installation and maintenance of AntiVir
products on the network. For further information, please refer to our website .
http://www.avira.com
4.5.1 Installation on the network
The installation can be script-controlled in batch mode.
The setup is suitable for the following installations:
– Initial installation via the network (unattended setup)
– Installation on single-user computers
Change installation and update
Note
We recommend that you test automatic installation before the installation routine is
implemented on the network.
To install AntiVir programs on the network automatically:
You must have administrator rights (also required in batch mode)
Configure the parameter of the file setup.inf and save the file.
Begin installation with the parameter /inf or integrate the parameter into the login
script of the server.
• Examples: presetup.exe /inf="c:\temp\setup.inf"
Installation and uninstallation
The installation starts automatically.
4.5.2 Uninstallation on the network
To uninstall AntiVir programs on the network automatically:
You must have administrator rights (also required in batch mode)
Start the uninstallation of with the parameter/remsilent or
/remsilentaskreboot or integrate the parameter into the login script of the
server.
You can also specify the parameter for the uninstallation log.
• Examples: preetup.exe /remsilent
/unsetuplog="c:\logfiles\unsetup.log"
The uninstallation starts automatically.
Note
The uninstallation setup program should be started on the PC on which the AntiVir
program is to be uninstalled; do not start the setup program from a network drive.
4.5.3 Command line parameter for the setup program
All path or file data must be placed in "..."
The following parameter is possible for installation:
– /inf
The setup program starts with the script mentioned and retrieves all parameters
required.
13
Avira AntiVir Professional
Example: presetup.exe /inf="c:\temp\setup.inf"
The following parameters are possible for the uninstallation:
– /remove
The setup program uninstalls the AntiVir program.
Example: presetup.exe /remove
– /remsilent
The setup program uninstalls the AntiVir program without displaying dialogs. The
computer is restarted after uninstallation.
Example: presetup.exe /remsilent
– /remsilentaskreboot
The setup program uninstalls the AntiVir program without displaying dialogs and
requests a computer restart after uninstallation.
Example: presetup.exe /remsilentaskreboot
The following parameter is available as an option for the uninstallation log:
– /unsetuplog
All actions during uninstallation are logged.
Example: presetup.exe /remsilent
/unsetuplog="c:\logfiles\unsetup.log"
4.5.4 Parameter of the file setup.inf
In the control file setup.inf, you can set the following parameters in the [DATA] field for
the automatic installation of the AntiVir program. The sequence of the parameters is
unimportant. If a parameter setting is missing or wrong, the setup routine is aborted
and an error message is displayed.
– DestinationPath
Destination path in which the program is installed. It has to be included to the
script. Please note that the setup includes company name and product name
automatically. Environment variables can be used.
14
Example: DestinationPath=%PROGRAMFILES%
produces the installation path C:\Programme\Avira\AntiVir Desktop
– ProgramGroup
Creates a program group for all users of the computer in the Windows Start menu.
1: Create program group
0: Do not create program group
Example: ProgramGroup=1
Installation and uninstallation
– DesktopIcon
Creates a shortcut desktop icon for all users of the computer on the desktop.
1: Create desktop icon
0: Do not create desktop icon
Example: DesktopIcon=1
– ShellExtension
Registers the shell extension in the registry. With the shell extension, files or
directories can be scanned for viruses and malware via the context menu of the
right-hand mouse button.
1: Register shell extension
0: Do not register shell extension
Example: ShellExtension=1
– Guard
Installs the AntiVir Guard (on-access Scanner).
1: Install AntiVir Guard
0: Do not install AntiVir Guard
Example: Guard=1
– MailScanner
Installs the AntiVir MailGuard.
1: Install AntiVir MailGuard
0: Do not install MailGuard
Example: MailScanner=1
– KeyFile
Specify the path for the license file that is copied during installation. For initial
installation: obligatory. The file name must be specified completely (fully qualified).
(For a change installation: optional.)
Example: KeyFile=D:\inst\license\hbedv.key
– ShowReadMe
Displays the readme.txt file after installation.
1: Display file
0: Do not display file
Example: ShowReadMe=1
15
Avira AntiVir Professional
– RestartWindows
Restarts the computer after installation. This entry has a higher priority than
ShowRestartMessage.
1: Restart computer
0: Do not restart computer
Example: RestartWindows=1
– ShowRestartMessage
Displays information during the setup before carrying out an automatic restart.
0: Do not display information
1: Display information
Example: ShowRestartMessage=1
– SetupMode
Not required for initial installation. The setup program knows if an initial
installation has been performed. Specify the type of installation. If an installation is
available already, it has to be indicated in the SetupMode whether this installation is
an update only or a change installation (reconfiguration) or an uninstallation.
Update: Updates an existing installation. In this case configuration parameters, for
example Guard, are ignored.
Modify: Modifies (reconfigures) an existing installation. In the process no files are
copied into the destination path.
Remove: Uninstall your AntiVir program from the system.
Example: SetupMode=Update
– AVWinIni (optional)
Specifies the destination path for the configuration file that may be copied during
installation. The file name must be specified completely (fully qualified).
Example: AVWinIni=d:\inst\config\avwin.ini
– Password
This option assigns the password that was set for the (modification) installation and
uninstallation to the setup routine. The entry is only scanned by the setup routine
when a password has been set. If a password has been set and the password
parameter is missing or wrong, the setup routine is aborted.
16
Example: Password=Password123
– WebGuard
Installs the AntiVir WebGuard.
Installation and uninstallation
1: Install AntiVir WebGuard
0: Do not install AntiVir WebGuard
Example: WebGuard=1
– RootKit
Installs the AntiVir rootkit protection module. Without AntiVir rootkit protection
the Scanner will not be able to scan for rootkits on the system!
1: Install AntiVir Rootkit Protection
0: Do not install AntiVir Rootkit Protection
Example: RootKit=1
– HIPS
Installs the AntiVir ProActiv component. AntiVir ProActiv is a pattern-based
detection technology that enables as yet unknown malware to be detected.
1: Install ProActiv
0: Do not install ProActiv
Example: HIPS=1
– FireWall
Installs the Avira FireWall component. Avira FireWall monitors and controls the
incoming and outgoing data traffic on your computer system and protects your
computers from threats originating from the Internet or other network
environments.
1: Install firewall
0: Do not install firewall
Example: FireWall=1
17
5 Overview of AntiVir Professional
This chapter contains an overview of the functionality and operation of your AntiVir
program.
– see Chapter Interface and operation
– see Chapter How to...?
5.1 User interface and operation
You operate your AntiVir program via three program interface elements:
– Control Center: monitoring and controlling the AntiVir program
– Configuration: Configuring the AntiVir program
– Tray Icon in the system tray of the taskbar: Opening the Control Center and
other functions
5.1.1 Control Center
The Control Center is designed to monitor the protection status of your computer
systems and control and operate the protection components and functions of your
AntiVir program.
The Control Center window is divided into three areas: The Menu bar, the Navigation
bar and the detail window View:
– Menu bar: In the Control Center menu bar, you can access general program
functions and information on the program.
18
Overview of AntiVir Professional
– Navigation area: In the navigation area, you can easily swap between the
individual sections of the Control Center. The individual sections contain
information and functions of the program components and are arranged in the
navigation bar according to activity. Example: Activity Overview - Section Status.
– View: This window shows the section selected in the navigation area. Depending
on the section, you will find buttons to execute functions and actions in the
upper bar of the detail window. Data or data objects are displayed in lists in the
individual sections. You can sort the lists by clicking in the box defining how you
wish to sort the list.
Starting and closing of Control Center
To start the Control Center the following options are available:
– Double-click the program icon on your desktop
– Via the program entry in the Start | Programs menu.
– Via the Tray Icon of your AntiVir program.
Close the Control Center via the menu command Close in the menu File or by clicking
on the close tab in the Control Center.
Operate Control Center
To navigate in the Control Center
Select an activity in the navigation bar.
The activity opens and other sections appear. The first section of the activity is
selected and displayed in the view.
If necessary, click another section to display this in the detail window.
- OR -
Select a section via the View menu.
Note
You can activate the keyboard navigation in the menu bar with the help of the [ALT] key.
If navigation is activated, you can move within the menu with the arrow keys. With the
Return key you activate the active menu item.
To open or close menus in the Control Center, or to navigate within the menus, you can
also use the following key combinations: [Alt] + underlined letter in the menu or menu
command. Hold down the [Alt] key if you want to access a menu, a menu command or a
submenu.
To process data or objects displayed in the detail window:
highlight the data or object you wish to edit.
To highlight multiple elements (elements in columns), hold down the control key or
the shift key while selecting the elements.
Click the appropriate button in the upper bar of the detail window to edit the object.
Control Center overview
– Overview: In Overview you will find all sections with which you can monitor
the functioning of your AntiVir program.
19
Avira AntiVir Professional
• The Status section lets you see at a glance which program modules are active and
provides information on the last update performed. You can also see whether you
own a valid license.
• The Events section enables you to view events generated by certain program
modules.
• Die Reports section enables you to view the results of actions performed.
– Local protection: InLocal protection you will find the components for
checking the files on your computer system for viruses and malware.
• The Scan section enables you to easily configure and start an on-demand scan.
Predefined profiles enable you to run a scan with already adapted standard
options. In the same way it is possible to adapt the scan for viruses and unwanted
programs to your personal requirements with the help of manual selection (not
saved) or by creating user-defined profiles.
• The Guard section displays information on scanned files, as well as other
statistical data, which can be reset at any time, and enables access to the report
file. More detailed information on the last virus or unwanted program detected
can be obtained practically "at the push of a button".
– Online protection: In Online protection you will find the components to
protect your computer system against viruses and malware from the Internet,
and against unauthorized network access.
• The MailGuard section shows you all the emails scanned by MailGuard, their
properties and other statistical data.
• The WebGuard section displays information on scanned URLs and detected
viruses, as well as other statistical data, which can be reset at any time and
enables access to the report file. More detailed information on the last virus or
unwanted program detected can be obtained practically "at the push of a button".
• The FireWall section enables you to configure the basic settings for the Avira
FireWall. In addition, the current data transfer rate and all active applications
using a network connection are displayed.
– Management: In Management you will find tools for isolating and managing
suspicious or infected files, and for planning recurring tasks.
• The Quarantine section contains the so-called quarantine manager. This is the
central point for files already placed in quarantine or for suspect files that you
would like to place in quarantine. It is also possible to send a selected file to the
Avira Malware Research Center by email.
• The Scheduler section enables you to configure scheduled scanning and update
jobs and to adapt or delete existing jobs.
5.1.2 Configuration
You can define settings for your AntiVir program in the Configuration. After
installation, your AntiVir program is configured with standard settings, ensuring
optimal protection for your computer system. However, your computer system or your
specific requirements for your AntiVir program may mean you need to adapt the
protective components of the program.
20
Overview of AntiVir Professional
The Configuration opens a dialog box: You can save your configuration settings via the
OK or Apply buttons, delete your settings by clicking the Cancel button or restore your
default configuration settings using the Default values button. You can select individual
configuration sections in the left-hand navigation bar.
Accessing the Configuration
You have several options for accessing the configuration:
– via the Windows control panel.
– via the Windows Security Center - from Windows XP Service Pack 2.
– Via the Tray Icon of your AntiVir program.
– in the Control Center via the menu item Extras | Configuration.
– in the Control Center via the Configuration button.
Note
If you are accessing configuration via the Configuration button in the Control Center,
go to the Configuration register of the section which is active in the Control Center.
Expert mode must be activated to select individual configuration registers. In this case, a
dialog appears asking you to activate expert mode.
Configuration operation
Navigate in the configuration window as you would in Windows Explorer:
Click an entry in the tree structure to display this configuration section in the detail
window.
Click the plus symbol in front of an entry to expand the configuration section and
display configuration subsections in the tree structure.
To hide configuration subsections, click on the minus symbol in front of the
expanded configuration section.
21
Avira AntiVir Professional
Note
To enable or disable Configuration options and use the buttons, you can also use the
following key combinations: [Alt] + underlined letter in the option name or button
description.
Note
All configuration sections are only displayed in expert mode. Activate expert mode to
view all configuration sections. Expert mode can be protected by a password that must
be defined during activation.
If you want to confirm your Configuration settings:
Click OK.
The configuration window is closed and the settings are accepted.
- OR -
Click Accept.
The settings are applied. The configuration window remains open.
If you want to finish configuration without confirming your settings:
Click Cancel.
The configuration window is closed and the settings are discarded.
If you want to restore all configuration settings to default values:
Click Restore defaults.
All settings of the configuration are restored to default values. All amendments
and custom entries are lost when default settings are restored.
Configuration profiles
You have the option of saving your configuration settings as configuration profiles. In
the configuration profile, i.e. of a configuration, all configuration options are saved in a
group. The configuration is displayed in the navigation bar as a node. You can add other
configurations to the default configuration. You also have the option of defining rules
for switching to a specific configuration:
When switching configuration using a rule-based procedure, the configuration can be
linked to the use of a LAN or Internet connection (identification via default gateway). In
this way, configuration profiles can be created for different laptop usage scenarios:
– Use on company networks: Update via intranet server, WebGuard disabled
– Use at home: Update via default Avira GmbH web server, WebGuard enabled
If no switching rules have been defined, you can switch to a configuration manually in
the context menu of the tray icon. You can add, rename, delete, copy or restore
configurations and define rules for switching configurations using the buttons in the
navigation bar, or using commands from the context menu in the configuration section.
22
Note
Automatic switching to another configuration is not supported in Windows 2000. No
rules for switching configurations can be defined in Windows 2000.
Overview of configuration options
The following configuration options are available:
– Scanner: Configuration of on-demand scan
Overview of AntiVir Professional
Scan options
Action on detection
File scan options
On-demand scan exceptions
On-demand scan heuristics
Report function setting
– Guard: Configuration of on-access scan
Scan options
Action on detection
On-access scan exceptions
On-access scan heuristics
Report function setting
– MailGuard: Configuration of MailGuard
Scan options: Enable the monitoring of POP3 accounts, IMAP accounts, outgoing
emails (SMTP)
Actions on malware
MailGuard scan heuristics
MailGuard scan exceptions
Configuration of cache, empty cache
Configuration of a footer in sent emails
Report function setting
– WebGuard: Configuration of WebGuard
Scan options, enabling and disabling the WebGuard
Action on detection
Blocked access: Unwanted file types and MIME types, Web filter for known
unwanted URLS (malware, phishing, etc.)
WebGuard scan exceptions: URLs, file types, MIME types
WebGuard heuristics
Report function setting
– FireWall: Configuration of the FireWall
Adapter rule setting
User-defined application rule settings
List of trusted providers (exceptions for network access by applications)
Expanded settings: Timeout for rules, lock Windows host file, stop Windows
FireWall, notifications
Popup settings (alerts for network access by applications)
– General:
Configuration of email using SMTP
23
Avira AntiVir Professional
Extended risk categories for on-demand and on-access scan
Password protection for access to the Control Center and the Configuration
Security: Update status display, complete system scan status display, product
protection
WMI: Enable WMI support
Event log configuration
Configuration of report functions
Setting of directories used
Update: Configuration of connection to download server, download via Web server
or fileserver), set-up of product updates
Alerts: Configuration of email alerts for component(s):
Scanner
Guard
Updater
Configuration of network alerts for the component(s) Scanner, Guard
Configuration of acoustic alerts when malware is detected
5.1.3 Tray icon
After installation, you will see the tray icon of your AntiVir program in the system tray
of the taskbar:
Icon Description
The tray icon displays the status of the Guard and the FireWall service.
Central functions of your AntiVir program can be quickly accessed via the context menu
of the tray icon. To open the context menu, click the tray icon with the right-hand mouse
button.
Entries in the context menu
– Activate AntiVir Guard: Enables or disables the AntiVir Guard.
– Enable AntiVir MailGuard:. Enables or disables the AntiVir MailGuard.
– Enable AntiVir WebGuard: Enables or disables the AntiVir WebGuard.
AntiVir Guard is enabled and the FireWall is enabled
AntiVir Guard is disabled and the FireWall is disabled
24
– FireWall:
– Enable FireWall: Enables or disables the FireWall
– Block all traffic: Enabled: Blocks all data transfers except transfers to the host
computer system (Local Host/IP 127.0.0.1).
– Enable game mode: Enables or disables the mode:
Enabled: When activated, all defined adapter and application rules apply.
Applications for which no rule is defined are permitted network access and no
pop-up window is opened.
– Start AntiVir: Opens the Control Center.
– Configure AntiVir: Opens the Configuration
– Start update Starts an update.
– Select configuration: Opens a submenu with the available configuration
profiles. Click on a configuration to activate this configuration. The menu
command is disabled if you have already defined rules for automatic switching to
a configuration.
– Help: opens the Online Help.
– About AntiVir Professional: Opens a dialog box with information on your
AntiVir program: Product information, Version information, License
information.
– Avira on the Internet: Opens the Avira web portal on the Internet. The
condition for this is that you have an active connection to the Internet.
5.2 How to...?
5.2.1 Activate license
Overview of AntiVir Professional
To activate your AntiVir program’s license:
Activate your license for your AntiVir product with the license file hbedv.key. You can
obtain the license file by email from Avira GmbH. The license file contains the license for
all products that you have ordered in one order process.
If you have not yet installed your AntiVir program:
Save the license file to a local directory on your computer.
Install your AntiVir program.
During installation, enter the save location of the license file.
If you have already installed your AntiVir program:
Double-click the license file in File Manager or in the activation email and follow the
on-screen instructions when License Manager opens.
- OR -
In your AntiVir program’s Control Center, select the menu item Help / Load license
file…
Note
In Windows Vista the User Account Control dialog box appears. Log in as administrator
if appropriate. Click Continue.
Highlight the license file and click Open.
A message appears.
Click OK to confirm.
The license is activated.
If necessary, restart your system.
5.2.2 Perform automatic updates
To create a job with the AntiVir Scheduler to update your AntiVir program automatically:
25
Loading...