Avira ANTIVIR PREMIUM User Manual

Avira AntiVir Premium
User Manual
Trademarks and Copyright
Trademarks
Copyright information
A code provided by a third party has been used for Avira AntiVir Premium. We thank the copyright owners for making the code available to us. For detailed information on copyright, please refer to in the help of Avira AntiVir Premium under the Third Party Licenses.
Table of Contents
1 Introduction .......................................................................................................... 1
2 Icons and emphases ................................................................................................ 2
3 Product information............................................................................................... 3
3.1 Delivery scope ........................................................................................................................3
3.2 System requirements.............................................................................................................4
3.3 Licensing and Upgrade ..........................................................................................................5
4 Installation and uninstallation ............................................................................... 6
4.1 Installation.............................................................................................................................6
4.2 Modification installation ....................................................................................................11
4.3 Installation modules............................................................................................................11
4.4 Uninstallation......................................................................................................................12
5 Overview of AntiVir Premium............................................................................... 13
5.1 User interface and operation ..............................................................................................13
5.1.1 Control Center .......................................................................................................13
5.1.2 Configuration.........................................................................................................15
5.1.3 Tray icon.................................................................................................................18
5.2 How to...? .............................................................................................................................19
5.2.1 Activate product.....................................................................................................19
5.2.2 Avira AntiVir Premium automatic update............................................................20
5.2.3 Start a manual update............................................................................................21
5.2.4 On-demand scan: Using a scan profile to scan for viruses and malware ............22
5.2.5 On-demand scan: Scan for viruses and malware using Dragamp;Drop ..............23
5.2.6 On-demand scan: Scan for viruses and malware via the context menu..............24
5.2.7 On-demand scan: Automatically scan for viruses and malware ..........................24
5.2.8 On-demand scan: Targeted scan for active rootkits ............................................25
5.2.9 Reacting to detected viruses and malware............................................................26
5.2.10 Quarantine: Handling quarantined files (*.qua)...................................................29
5.2.11 Quarantine: Restore the files in quarantine.........................................................30
5.2.12 Quarantine: move suspicious files to quarantine.................................................32
5.2.13 Scan profile: Amend or delete file type in a scan profile......................................32
5.2.14 Scan profile: Create desktop shortcut for scan profile.........................................32
5.2.15 Events: Filter events ..............................................................................................33
5.2.16 MailGuard: Exclude email addresses from scan ...................................................33
6 Scanner::Overview ............................................................................................... 36
7 Updates................................................................................................................ 37
8 FAQ, Tips ............................................................................................................. 38
8.1 Troubleshooting ..................................................................................................................38
8.2 Shortcuts..............................................................................................................................41
8.2.1 In dialog boxes .......................................................................................................41
8.2.2 In the help ..............................................................................................................42
8.2.3 In the Control Center.............................................................................................42
8.3 Windows Security Center....................................................................................................43
8.3.1 General ...................................................................................................................44
8.3.2 The Windows Security Center and Avira AntiVir Premium.................................44
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Table of Contents
Viruses and more.................................................................................................. 47
9
9.1 Extended threat categories .................................................................................................47
9.2 Viruses and other malware .................................................................................................49
10 Info and Service ................................................................................................... 53
10.1 Contact address ...................................................................................................................53
10.2 Technical Support................................................................................................................53
10.3 Suspicious file ......................................................................................................................53
10.4 Reporting false positives .....................................................................................................54
10.5 Your feedback for more security .........................................................................................54
11 Reference: Configuration options ......................................................................... 55
11.1 Scanner.................................................................................................................................55
11.1.1 Scan.........................................................................................................................55
11.1.1.1. Action for concerning files .............................................................................57
11.1.1.2. Exceptions .......................................................................................................60
11.1.1.3. Heuristic ..........................................................................................................61
11.1.2 Report.....................................................................................................................62
11.2 Guard....................................................................................................................................62
11.2.1 Scan.........................................................................................................................62
11.2.1.1. Action for concerning files .............................................................................64
11.2.1.2. Further actions................................................................................................66
11.2.1.3. Exceptions .......................................................................................................67
11.2.1.4. Heuristic ..........................................................................................................69
11.2.2 ProActiv ..................................................................................................................70
11.2.2.1. Application filter: Applications to be blocked ...............................................71
11.2.2.2. Application filter: Permitted applications .....................................................72
11.2.3 Report.....................................................................................................................73
11.3 MailGuard ............................................................................................................................73
11.3.1 Scan.........................................................................................................................73
11.3.1.1. Action for concerning files .............................................................................74
11.3.1.2. Other Actions ..................................................................................................75
11.3.1.3. Heuristic ..........................................................................................................76
11.3.2 General ...................................................................................................................77
11.3.2.1. Exceptions .......................................................................................................77
11.3.2.2. Cache ...............................................................................................................78
11.3.2.3. Footer ..............................................................................................................78
11.3.3 Report.....................................................................................................................79
11.4 WebGuard ............................................................................................................................79
11.4.1 Scan.........................................................................................................................80
11.4.1.1. Action for concerning files .............................................................................80
11.4.1.2. Locked requests...............................................................................................81
11.4.1.3. Exceptions .......................................................................................................83
11.4.1.4. Heuristic ..........................................................................................................85
11.4.2 Report.....................................................................................................................86
11.5 Update..................................................................................................................................87
11.5.1 Product update.......................................................................................................87
11.5.2 Restart settings ......................................................................................................88
11.5.3 Web server..............................................................................................................89
11.5.3.1. Proxy................................................................................................................90
11.6 General .................................................................................................................................90
11.6.1 Extended threat categories....................................................................................90
11.6.2 Password.................................................................................................................91
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Avira AntiVir Premium
11.6.3
11.6.4 WMI........................................................................................................................94
11.6.5 Directories..............................................................................................................94
11.6.6 Events .....................................................................................................................94
11.6.7 Limit reports ..........................................................................................................95
11.6.8 Acoustic alerts ........................................................................................................95
11.6.9 Warnings ................................................................................................................96
Security...................................................................................................................93
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1 Introduction

Avira AntiVir Premium from Avira GmbH protects you computer against viruses, malware, adware and spyware, unwanted programs and other dangers. This manual deals with viruses and software in brief.
The manual describes the program installation and operation.
Please go to our website http://www.avira.com where you can download the Avira AntiVir Premium manual in PDF from, update Avira AntiVir Premium or renew your license.
You can also find information on our website such as telephone numbers for technical support and information on how to subscribe to our newsletter.
Your Avira GmbH team
1

2 Icons and emphases

The following icons are used:
Icon / Designation
Explanation
Placed before a condition which must be fulfilled prior to implementation.
Warning
Note
Placed before an action step that you implement.
Placed before an event that follows the previous action.
Placed before a warning of the danger of critical data loss.
Placed before a link to particularly important information or a tip which makes Avira AntiVir Premium easier to use.
The following emphases are used:
Emphasis Explanation
Cursive
File name or path data.
Displayed software interface elements (e.g. window heading, window field or options box).
Bold
Clicked software interface elements (e.g. menu item, section or button)
2

3 Product information

This chapter contains all information relevant to the purchase and use ofAvira AntiVir Premium:
see chapter: Delivery scope see chapter: System requirements see chapter: Licensing see chapter: License Manager
Avira AntiVir Premium is a comprehensive and flexible tool you can rely on to protect your computer from viruses, malware, unwanted programs, and other dangers
Please note the following information:
Note Loss of valuable data usually has dramatic consequences. Even the best virus protection program cannot provide one hundred percent protection from data loss. Make regular copies (Backups) of your data for security purposes.
Note A program can only provide reliable and effective protection from viruses, malware, unwanted programs and other dangers if it is up-to-date. Make sure Avira AntiVir Premium is up-to-date with automatic updates. Configure the program accordingly.

3.1 Delivery scope

Avira AntiVir Premium gives you the following functions:
Control Center for monitoring, administering and controlling the entire program Central configuration with user-friendly standard and advanced options and
context-sensitive help
Scanner (On-Demand Scan) with profile-controlled and configurable scan for all
known types of virus and malware
Integration into the Windows Vista User Account Control allows you to carry out
tasks requiring administrator rights
Guard (On-Access Scan) for continuous monitoring of all file access attempts ProActive component for the permanent monitoring of program actions (for 32-
bit system only, not available under Windows 2000)
MailGuard (POP3 Scanner, IMAP Scanner and SMTP Scanner) for the permanent
checking of emails for viruses and malware. Checking of email attachments is included
WebGuard for monitoring data and files transferred from the Internet using the
HTTP protocol (monitoring of ports 80, 8080, 3128)
Integrated quarantine management to isolate and process suspicious files
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Avira AntiVir Premium
Rootkit protection for detecting hidden malware installed in your computer
Direct access to detailed information on the detected viruses and malware via the
Simple and quick updates to the program, virus definitions, and search engine
User-friendly licensing in License Manager Integrated Scheduler for planning one-off or recurring jobs such as updates or
Extremely high virus and malware detection via innovative scanning technology
Detection of all conventional archive types including detection of nested archives
High-performance multithreading function (simultaneous high-speed scanning
system (rootkits) (Not available under Windows XP 64 bit)
Internet
through Single File Update and incremental VDF updates via a web server on the Internet
scans
(scan engine) including heuristic scanning method
and smart extension detection
of multiple files)

3.2 System requirements

For Avira AntiVir Premium to work perfectly, the computer system must fulfill the following requirements:
Computer as from Pentium, at least 266 MHz Operating system Windows 2000, SP4 and update rollup 1 or Windows XP, SP2 (32 or 64 Bit) or Windows Vista (32 or 64 Bit, SP 1 recommended) Windows 7 (32 or 64 Bit) At least 150 MB of free hard disk memory space (more if using Quarantine for
temporary storage)
At least 256 MB RAM under Windows 2000/XP At least 1024 MB RAM under Windows Vista, Windows 7 For the installation of Avira AntiVir Premium: Administrator rights For all installations: Windows Internet Explorer 6.0 or higher Internet connection where appropriate (see Installation)
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Information for Windows Vista users
On Windows 2000 and Windows XP, many users work with administrator rights. However, this is not desirable from the point of view of security, because it is then easy for viruses and unwanted programs to infiltrate computers.
For this reason, Microsoft is introducing the "User Account Control" with Windows Vista. This offers more protection for users who are logged in as administrators: thus in Windows Vista, one administrator only has the privileges of a normal user at first. Actions for which administrator rights are required are clearly marked in Windows Vista with an information icon. In addition, the user must explicitly confirm the required action. Privileges are only increased and the administrative task carried out by the operating system after this permission has been obtained.
Avira AntiVir Premium requires administrator rights for some actions in Windows Vista. These actions are marked with the following symbol:
button, administrator rights are required to carry out this action. If your current user account does not have administrator rights, the Windows Vista dialog of the User Account Control asks you to enter the administrator password. If you do not have an administrator password, you cannot carry out this action.

3.3 Licensing and Upgrade

In order to be able to use Avira AntiVir Premium, you require a license. You thereby accept the license conditions of Avira AntiVir Premium.
Product information
. If this symbol also appears on a
The license is provided in the form of an activation key. The activation key is a letter and figure code which you will receive after purchasing Avira AntiVir Premium . The activation key contains the exact data of your license, i.e. which programs have been licensed for which period of time.
The activation key will be sent to you by email, if you have purchased AntiVir Premium on the Internet or it is rendered on the product packaging.
In order to license your program, please enter your activation key to activate Avira AntiVir Premium. The product activation may be carried out during installation. However, you can also activate Avira AntiVir Premium after the installation in License Manager, under Help::License management .
In License Manager, you have the option of launching an upgrade for a product from the AntiVir desktop product family. Manual uninstallation of the old product and manual installation of the new product is not required. When upgrading from License Manager, you enter the activation code for the product you want to upgrade in the License Manager input box. The new product is automatically installed.
The following product upgrades can be executed automatically via License Manager:
Upgrade of Avira AntiVir Personal to Avira AntiVir Premium Upgrade of Avira AntiVir Personal to Avira Premium Security Suite Upgrade of Avira AntiVir Premium to Avira Premium Security Suite
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4 Installation and uninstallation

This chapter contains information relating to the installation and uninstallation of your Avira AntiVir Premium:
see Chapter Installation: Conditions, Installation types, Install see Chapter Installation modules see Chapter Modification installation see Chapter Uninstallation: Uninstall

4.1 Installation

Before installing Avira AntiVir Premium, check whether your computer fulfils all the minimum system requirements. If your computer satisfies all requirements, you can install Avira AntiVir Premium.
Note From Windows XP, Avira AntiVir Premium generates a restore point of your computer before installation of Avira AntiVir Premium. This enables you to safely remove Avira AntiVir Premium if installation fails. Note that for this the option Turn off System Restore under: "Start | Settings | Control Panel | System | Tab System Restore" must not be marked. If you want to recover your system earlier, you can do so with the function "Start | Programs | Accessories | System Tools | System Restore". The restore point generated by Avira AntiVir Premium is indicated by the entry AntiVir Premium.
Installation types
During installation you can select a setup type in the installation wizard:
Express
Not all program components are installed. The following components are not
installed:
AntiVir ProActiv
AntiVir Firewall
The program files are installed into a given standard folder under C:\Program
Files .
AntiVir Premium is installed with default settings. You have the option of
defining custom settings using the configuration wizard.
User-defined
You can choose to install individual program components (see Chapter
Installation and uninstallation::Installation modules).
A target folder can be selected for the program files to be installed. You can disable Create a desktop icon and program group in the Start menu.
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Installation and uninstallation
Using the configuration wizard, you can define custom settings for AntiVir
Premium and initiate a short system scan which is carried out automatically after installation.
Before starting installation
Close your email program. It is also recommended to end all running applications. Make sure that no other virus protection solutions are installed. The automatic
protection functions of various security solutions may interfere with each other.
Establish an Internet connection: The Internet connection is necessary for
performing the following installation steps:
Downloading the current program file and search engine, and the latest virus
definition files via the installation program (for internet-based installation)
Activating Avira AntiVir Premium Where appropriate, carrying out a AntiVir Premium update after completed
installation
Have the license key for AntiVir Premium ready, if you want to activate AntiVir
Premium.
Note Internet-based installation: Avira GmbH provides an installation program for the internet-based installation of Avira AntiVir Premium, which loads the current program file prior to installation by the Avira GmbH web servers. This process ensures that AntiVir Premium is installed with the latest virus definition file. Installation with an installation package: The installation package contains both the installation program and all necessary program files. No language selection for AntiVir Premium is available for installation with an installation package. We recommend that you carry out an update of the virus definition file after installation.
Note For product activation Avira AntiVir Premium uses the HTTP protocol and Port 80 (web communication), as well as encryption protocol SSL and port 443, to communicate with the servers of Avira GmbH. If you are using a firewall, please ensure that the required connections and/or incoming or outgoing data are not blocked by the firewall.
Install
The installation program runs in self-explanatory dialog mode. Every window contains a certain selection of buttons to control the installation process.
The most important buttons are assigned the following functions:
OK: Confirm action. Abort: Abort action. Next: Go to next step. Back: Go to previous step.
How to install AntiVir Premium:
Start the installation program by double-clicking on the installation file you have
downloaded from the Internet or insert the program CD.
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Avira AntiVir Premium
Internet-based installation
The dialog box Welcome... appears.
Click Next to continue with the installation.
The dialog box Language selection appears.
Select the language you want to use to install AntiVir Premium and confirm your
language selection by clicking Next.
The dialog box Download appears. All files necessary for installation are downloaded by the Avira GmbH web servers. The Download window closes after conclusion of the download.
Installation with an installation package
The installation wizard opens with the dialog box Avira AntiVir Premium.
Click Accept to begin the installation.
The installation file is extracted. The installation routine is started.
The dialog box Welcome... appears.
Click Next.
Continuing internet-based installation and installation with an installation package
The dialog box with the license agreement appears.
Confirm that you accept the license agreement and click Continue.
The dialog box Generate serial number appears.
Where appropriate, confirm that a random serial number has been generated and
transmitted during update, and click Continue.
The dialog box Select installation type appears.
Decide whether you want to perform an express installation or a user-defined
installation.
Enable the option Express orUser-defined and confirm by clicking Continue.
User-defined installation
The dialog box Select destination directory appears.
Confirm the specified destination directory by clicking Continue.
- OR -
Use the Browse button to select a different destination directory and confirm by clicking Next.
The dialog box Install components appears:
Enable or disable the required components and confirm by clicking Continue.
In the following dialog box you can decide whether to create a desktop shortcut and/or a program group in the Start menu.
8
Click Next.
Resume: Express installation und user-defined installation
The license wizard is opened.
You have the following options to activate AntiVir Premium.
Enter an activation key.
Installation and uninstallation
By entering your activation key Avira AntiVir Premium is activated with your license.
Select the option Product testing
If you select Product testing, an evaluation license will be generated during the activation process, with which Avira AntiVir Premium is activated. You can test Avira AntiVir Premium with its complete range of functions for a certain period of time.
Note By using the option Valid hbedv.key license file available you can load a valid license file. During product activation with a valid activation key the license file is generated and saved in the program folder of Avira AntiVir Premium. Use this option, if you have already activated a product and want to re-install Avira AntiVir Premium.
Note In some sales versions of Avira AntiVir Premium an activation key has already been included in the product. For this reason the activation need not be entered. If and when necessary, the activation key is displayed in the license wizard.
Note In order to activate AntiVir Premium a connection to the server of Avira GmbH is established. Under Proxy settings you can configure the Internet link by a proxy server.
Select an activation procedure and click Next to acknowledge.
Product activation
A dialog box will be opened, in which you can enter your personal data.
Enter your data and click Next
Your data will be transmitted to the servers of Avira GmbH and will be checked. Avira AntiVir Premium will be activated with your license.
Your license data will be displayed in the next window.
Click Next. Skip the following chapter on "Activate by selecting the option Valid hbedv.key
available ".
Select the option "Valid hbedv.key available"
A box will be opened for loading the license file.
Select the license file hbedv.key with your license data for AntiVir Premium and click
Open
Your license data will be displayed in the next window.
Click Next
Continuation after completed activation or loading of the license file
The program features will be installed. Installation progress is displayed in the dialog box.
In the following dialog box you can choose whether to open the Readme file after installation is completed and whether to restart your computer.
Agree where appropriate and complete the installation by clicking Finish.
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Avira AntiVir Premium
The installation wizard is closed.
Resume: User-defined installation Configuration wizard
If you choose user-defined installation, the following step opens the configuration wizard. The configuration wizard enables you to define custom settings for AntiVir Premium.
Click Next in the welcome window of the configuration wizard to begin
configuration of AntiVir Premium.
The Configure AHeAD dialog box enables you to select a detection level for the AHeAD technology. The detection level selected is used for the Scanner (On-demand scan) and Guard (On-access scan) AHeAD technology settings.
Select a detection level and continue the installation by clicking Next.
In the following dialog box Select extended threat categories, you can adapt the protective functions of AntiVir Premium to the threat categories specified.
Where appropriate, activate further threat categories and continue the installation
by clicking Next.
If you have selected the AntiVir Guard installation module, theGuard start mode dialog box appears. You can stipulate the Guard start time. At each computer reboot, the Guard will be started in the start mode specified.
Note The specified Guard start mode is saved in the registry and cannot be changed via the Configuration.
Enable the required option and continue the configuration by clicking Next.
In the following dialog box, System scan, a short system scan can be enabled or disabled. The short system scan is carried out after the configuration has been completed and before the computer is rebooted, and scans running programs and the most important system files for viruses and malware.
Enable or disable the Short system scan option and continue the configuration by
clicking Next.
In the following dialog box, you can complete the configuration by clicking Finish
Click Finish to complete the configuration.
The specified and selected settings are accepted.
If you have enabled the Short system scan option, the Luke Filewalker window opens. The Scanner performs a short system scan.
Resume: Express installation und user-defined installation
If you selected the Restart computer option in the final installation wizard, the computer reboots.
After the computer restart, the AntiVir Premium Readme file is displayed, if you selected the Show Readme.txt option in the installation wizard.
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After a successful installation, we recommend that you check AntiVir Premium is up-to­date in the Control Center under Overview :: Status.
Where appropriate, update AntiVir Premium to ensure the virus definition file is up-
to-date.
Then perform a full system scan.

4.2 Modification installation

You have the option of adding or removing individual program components of the current Avira AntiVir Premium installation (see ChapterInstallation and uninstallation::Installation modules)
If you wish to add or remove modules of the actual Avira AntiVir Premium installation, you can use the option Add or Remove Programs in the Windows control panel to Change/Remove programs.
Select Avira AntiVir Premium and click Change. In the welcome dialog of Avira AntiVir Premium select the option Modify. You will be guided through the installation changes.

4.3 Installation modules

In a user-defined installation or a modification installation, the following installation modules can be selected, added or removed.
AntiVir Premium
This module contains all components required for successful installation of Avira AntiVir Premium.
AntiVir Guard
The AntiVir Guard runs in the background. It monitors and repairs, if possible, files during operations such as open, write and copy in on-access mode. Whenever a user carries out a file operation (e.g. load document, execute, copy), Avira AntiVir Premium automatically scans the file. Renaming a file does not trigger a scan by AntiVir Guard.
AntiVir ProActiv
The ProActiv component monitors application actions and alerts users to application behavior typical of malware. This behavior-based recognition enables you to protect yourself against unknown malware. The ProActiv component is integrated into AntiVir Guard.
AntiVir MailGuard
MailGuard is the interface between your computer and the email server from which your email program (email client) downloads emails. MailGuard is connected as a so-called proxy between the email program and the email server. All incoming emails are routed through this proxy, scanned for viruses and unwanted programs and forwarded to your email program. Depending on the configuration, the program processes the affected emails automatically or asks the user for a certain action.
Installation and uninstallation
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Avira AntiVir Premium
AntiVir WebGuard
AntiVir Rootkit Protection
Shell Extension
When surfing the Internet, you are using your web browser to request data from a web server. The data transferred from the web server (HTML files, script and image files, Flash files, video and music streams, etc.) will normally be moved directly into the browser cache for display in the web browser, meaning that an on-access scan as performed by AntiVir Guard is not possible. This could allow viruses and unwanted programs to access your computer system. WebGuard is what is known as an HTTP proxy which monitors the ports used for data transfer (80, 8080, 3128) and scans the transferred data for viruses and unwanted programs. Depending on the configuration, the program may process the affected files automatically or prompt the user for a specific action.
AntiVir Rootkit Protection checks whether software is already installed on your computer that can no longer be detected with conventional methods of malware protection after penetrating the computer system.
The Avira AntiVir Premium Shell Extension generates an entry in the context menu of the Windows Explorer (right-hand mouse button). Scan selected files with AntiVir. With this entry you can directly scan files or directories.

4.4 Uninstallation

If you wish to remove Avira AntiVir Premium from your computer, you can use the option Add or Remove Programs to Change/Remove programs in the Windows Control Panel.
To uninstall Avira AntiVir Premium (e.g. in Windows XP and Windows Vista):
Open the Control Panel via the Windows Start menu. Double click on Programs (Windows XP: Software). Select Avira AntiVir Premium and clickRemove.
You will be asked if you really want to remove the program.
Click Yes to confirm.
All components of the program are removed.
Click on Finish to complete uninstallation.
Where appropriate, a dialog box appears recommending that your computer be restarted.
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Click Yes to confirm.
Avira AntiVir Premium is uninstalled, and all directories, files and registry entries for Avira AntiVir Premium are deleted when your computer is restarted.

5 Overview of AntiVir Premium

This chapter contains an overview of the functionality and operation of AntiVir Premium.
see Chapter Interface and operation see ChapterHow to...?

5.1 User interface and operation

Your operate AntiVir Premium via three program interface elements:
Control Center: Monitoring and control of AntiVir Premium Configuration: Configuration of AntiVir Premium Tray Icon in the system tray of the taskbar: Open the Control Centre and other
functions

5.1.1 Control Center

The Control Center is designed to monitor the protection status of your computer systems and control and operate the protection components and functions of AntiVir Premium.
The Control Center window is divided into three areas: themenu bar, thenavigation bar and the detail windowview:
Menu bar: In the Control Center menu bar, you can access general program
functions and information on AntiVir Premium.
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Avira AntiVir Premium
Navigation area: In the navigation area, you can easily swap between the
View: This window shows the section selected in the navigation area. Depending
Starting and closing of Control Center
To start the Control Center the following options are available:
Double-click the program icon on your desktop via the AntiVir Premium program entry in the start menu | program. via the Avira AntiVir Premium tray icon.
Close the Control Center via the menu command Close in the menu File or by clicking on the close tab in the Control Center.
individual sections of the Control Center. The individual sections contain information and functions of the program components of AntiVir Premium and are arranged in the navigation bar according to activity. Example: Activity Overview - SectionStatus.
on the section, you will find buttons to execute functions and actions in the upper bar of the detail window. Data or data objects are displayed in lists in the individual sections. You can sort the lists by clicking in the box defining how you wish to sort the list.
Operate Control Center
To navigate in the Control Center
Select an activity in the navigation bar.
The activity opens and other sections appear. The first section of the activity is selected and displayed in the view.
If necessary, click another section to display this in the detail window.
- OR -
Select a section via the menu View.
Note You can activate the keyboard navigation in the menu bar with the help of the [ALT] key. If navigation is activated, you can move within the menu with the arrow keys. With the Return key you activate the active menu item. To open or close menus in the Control Center, or to navigate within the menus, you can also use the following key combinations: [Alt] + underlined letter in the menu or menu command. Hold down the [Alt] key if you want to access a menu, a menu command or a submenu.
To process data or objects displayed in the detail window:
highlight the data or object you wish to edit.
To highlight multiple elements (elements in columns), hold down the control key or the shift key while selecting the elements.
14
Click the appropriate button in the upper bar of the detail window to edit the object
Control Center overview
Overview: In Overview you will find all sections with which you can monitor
the functioning of Avira AntiVir Premium.
Overview of AntiVir Premium
The Status section lets you see at a glance which Avira AntiVir Premium modules
are active and provides information on the last update carried out. You can also see whether you own a valid license.
The Events section enables you to view events generated by certain Avira AntiVir
Premium modules.
Die Reports section enables you to view the results of actions executed by Avira
AntiVir Premium.
Local protection: InLocal protection you will find the components for
checking the files on your computer system for viruses and malware.
The Scan section enables you to easily configure and start an on-demand scan.
Predefined profiles enable you to run a scan with preset default options. In the same way it is possible to adapt the scan for viruses and unwanted programs to your personal requirements with the help of manual selection (not saved) or by creating user-defined profiles, .
The Guard section displays information on scanned files, as well as other
statistical data, which can be reset at any time, and enables access to the report file. More detailed information on the last virus or unwanted program detected can be obtained practically "at the push of a button".
Online protection: In Online protection you will find the components to
protect your computer system against viruses and malware from the Internet, and against unauthorized network access.
The MailGuard section shows you all the emails scanned by MailGuard, their
properties and other statistical data.
The WebGuard section shows you information on scanned URLs and detected
viruses, as well as other statistical data, which can be reset at any time and enables access to the report file. More detailed information on the last virus or unwanted program detected can be obtained practically "at the push of a button".
Administration: In Administration you will find tools for isolating and
managing suspicious or infected files, and for planning recurring tasks.
The Quarantine section contains the so-called Quarantine Manager. This is the
central point for files already placed in quarantine or for suspect files which you would like to place in quarantine. It is also possible to send a selected file to the Avira Malware Research Center by email.
The Scheduler section enables you to configure scheduled scanning and update
jobs and to adapt or delete existing jobs.

5.1.2 Configuration

You can define AntiVir Premium settings in the Configuration. After installation, AntiVir Premium is configured with standard settings, ensuring optimal protection for your computer system. However, your computer system or your specific requirements for AntiVir Premium may mean you need to adapt the protective components of AntiVir Premium.
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Avira AntiVir Premium
The Configuration opens a dialog box: You can save your configuration settings via the OK or Accept buttons, delete you settings by clicking the Cancel button, or restore your default configuration settings using the Restore defaults button. You can select individual configuration sections in the left-hand navigation bar.
Accessing the AntiVir Premium Configuration
You have several options for accessing the configuration:
via the Windows control panel. via the Windows Security Center - from Windows XP Service Pack 2. via the Avira AntiVir Premium tray icon. in the Avira AntiVir Premium Control Center via the menu item Extras |
Configuration.
in the Avira AntiVir Premium Control Center via the Configuration button.
Note If you are accessing configuration via the Configuration button in the Control Center, go to the Configuration register of the section which is active in the Control Center. Expert mode must be activated to select individual configuration registers. In this case, a dialog appears asking you to activate expert mode.
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Configuration operation
Navigate in the configuration window as you would in Windows Explorer:
Click on an entry in the tree structure to display this configuration section in the
detail window
Click on the plus symbol in front of an entry to expand the configuration section and
display configuration subsections in the tree structure.
Overview of AntiVir Premium
To hide configuration subsections, click on the minus symbol in front of the
expanded configuration section.
Note To enable or disable Configuration options and use the buttons, you can also use the following key combinations: [Alt] + underlined letter in the option name or button description.
Note All configuration sections are only displayed in expert mode. Activate expert mode to view all configuration sections. Expert mode can be protected by a password which must be defined during activation.
If you want to confirm your Configuration settings:
Click OK.
The configuration window is closed and the settings are accepted.
- OR -
Click Accept.
The settings are accepted. The configuration window remains open.
If you want to finish configuration without confirming your settings:
Click Cancel.
The configuration window is closed and the settings are discarded.
If you want to restore all configuration settings to default values:
Click Restore defaults.
All settings of the configuration are restored to default values. All amendments and custom entries are lost when default settings are restored.
Overview of configuration options
The following configuration options are available:
Scanner: Configuration of on-demand scan
Scan options
Action on detections
File scan options
On-demand scan exceptions
On-demand scan heuristics
Report function setting
Guard: Configuration of on-access scan
Scan options
Action on detections
On-access scan exceptions
On-access scan heuristics
Report function setting
MailGuard: Configuration of MailGuard
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Avira AntiVir Premium
Scan options: Enable the monitoring of POP3 accounts, IMAP accounts, outgoing emails (SMTP)
Actions on malware
MailGuard scan heuristics
MailGuard scan exceptions
Configuration of cache, empty cache
Configuration of a footer in sent emails
Report function setting
WebGuard: Configuration of WebGuard
Scan options, enabling and disabling the WebGuard
Action on detections
Blocked access: Unwanted file types and MIME types, Web filter for known unwanted URLS (malware, phishing, etc.)
WebGuard scan exceptions: URLs, file types, MIME types
WebGuard heuristics
Report function setting
General:
Configuration of email using SMTP
Extended risk categories for on-demand and on-access scan
Password protection for access to the Control Center and the Configuration
Security: Update status display, full system scan status display, product protection
WMI: Enable WMI support
Event log configuration
Configuration of report functions
Setting of directories used
Update: Configuration of connection to download server, set-up of product updates
Configuration of acoustic alerts when malware is detected

5.1.3 Tray icon

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After installation, you will see the AntiVir Premium tray icon in the system tray of the taskbar:
Icon Description
The tray icon displays the status of the AntiVir Guard service.
AntiVir Guard is enabled
AntiVir Guard is disabled
Central functions of Avira AntiVir Premium can be quickly accessed via the context menu of the tray icon. To open the context menu, click on the tray icon with the right­hand mouse button.
Entries in the context menu
Activate AntiVir Guard: Enables or disables Avira AntiVir Guard. Start AntiVir: Opens the Avira AntiVir Premium Control Center. Configure AntiVir: Opens the Configuration Start update Starts an update. Help: opens this online help. Avira on the Internet: Opens the web portal of AntiVir Premium on the
internet. The condition for this is that you have an active connection to the Internet.

5.2 How to...?

Overview of AntiVir Premium

5.2.1 Activate product

To activate Avira AntiVir Premium, you have the following options:
Activation with a valid full license
To activate Avira AntiVir Premium with a full license, you need a valid activation key, which holds data of the license you have purchased. You have received the activation key from us either by email or it has been printed on the product packaging.
Activation with an evaluation license
Avira AntiVir Premium is activated with an automatically generated evaluation license, with which you can test the Avira AntiVir Premium with its complete range of function for a limited period of time.
Note For product activation or for a test license you need an active Internet link. If no connection can be established to the servers of Avira GmbH, please check the settings of the firewall used: Connections via the HTTP protocol and Port 80 (web communication), and via the encryption protocol SSL and port 443 are used for product activation. Make sure that your firewall does not block incoming and outgoing data. First of all check whether you can access web pages with your web browser.
This is the way to activate the AntiVir Premium:
If you have not installed Avira AntiVir Premium yet:
Install Avira AntiVir Premium.
During the installation process you will be asked to select an activation option
Activate product
= Activation with a valid full license
Test product
= Activation with an evaluation license
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Avira AntiVir Premium
Enter the activation key for an activation with a full license. Acknowledge the selection of the activation procedure by clicking Next. If and when necessary, enter your personal data for registration and acknowledge by
clicking Next.
Your license data will be displayed in the next window. Avira AntiVir Premium has been activated.
Continue to install.
If you have installed Avira AntiVir Premium already:
In the Avira AntiVir Premium Control Center, select the Help :: License
management menu item.
The license wizard opens, in which you can select an activation option. The next steps of product activation are identical with the procedure described above.

5.2.2 Avira AntiVir Premium automatic update

To create a job with the AntiVir Scheduler to update Avira AntiVir Premium automatically:
In the Control Center, select the Management :: Scheduler section.
Click on the
The dialog box Name and description of job appears.
Give the job a name and, where appropriate, a description. Click Next.
The dialog box Type of job is displayed.
Select Update job from the list. Click Next.
The dialog box Time of job appears.
Select a time for the update:
ImmediatelyDailyWeeklyIntervalSingleLogin
Create new job with the wizard icon.
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Note We recommend that you update Avira AntiVir Premium regularly and often. The recommended update interval is: 2 hours.
Where appropriate, specify a date according to the selection. Where appropriate, select additional options (availability depends on type of job):
Also start job when Internet connection is established
In addition to the defined frequency, the job is carried out when an Internet connection is set up.
Overview of AntiVir Premium
Repeat job if the time has already expired
Past jobs are carried out that could not be carried out at the required time, for example because the computer was switched off.
Click Next.
The dialog box Select display mode appears.
Select the display mode of the job window:
Minimize: progress bar only Maximize: Entire job window Hide: No job window
Click Finish.
Your newly created job appears on the home page of the Administration :: Scan section as activated (check mark).
Where appropriate, deactivate jobs which are not to be carried out.
Use the following icons to further define your jobs:
View properties of a job
Modify job
Delete job
Start job
Stop job

5.2.3 Start a manual update

You have various options for starting an Avira AntiVir Premium update manually: When an update is started manually, the virus definition file and search engine are always updated. A product update can only take place if you have activated the option Download and automatically install product updates in the configuration under General :: Update
To start an Avira AntiVir Premium update manually:
With the right-hand mouse button, click on the Avira AntiVir Premium tray icon in
the taskbar.
A context menu appears.
Select Start update.
The Updater dialog box appears.
- OR -
In the Control Center, select the section Overview :: Status. In the Last update field, click on the Start update link.
The Updater dialog box appears.
- OR -
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Avira AntiVir Premium
In the Control Center, in the Update menu, select the menu command Start update.
The Updater dialog box appears.
Note We strongly recommend regular automatic updates for Avira AntiVir Premium. The recommended update interval is: 2 hours.
Note You can also carry out a manual update directly via the Windows security centre.
5.2.4 On-demand scan: Using a scan profile to scan for viruses and
malware
A scan profile is a set of drives and directories to be scanned.
The following options are available for scanning via a scan profile:
Use predefined scan profile
if the predefined scan profile corresponds to your requirements.
Customize and apply scan profile (manual selection)
if you want to scan with a customized scan profile.
Create and apply new scan profile
if you want to create your own scan profile.
Depending on the operating system, various icons are available for starting a scan profile:
In Windows XP and 2000:
This icon starts the scan via a scan profile.
In Windows Vista:
In Microsoft Windows Vista, the control center at the moment only has limited rights, e.g. for access to directories and files. Certain actions and file accesses can only be carried out in the control centre with extended administrator rights. These extended administrator rights must be granted at the start of each scan via a scan profile.
This icon starts a limited scan via a scan profile. Only directories and files that
Windows Vista has granted access rights to are scanned.
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This icon starts the scan with extended administrator rights. After
confirmation, all directories and files in the selected scan profile are scanned.
To scan for viruses and malware with a scan profile:
Go to Control Center and select the section Local protection :: Scan.
Predefined scan profiles appear.
Select one of the predefined scan profiles.
-OR-
Adapt the scan profile Manual selection.
-OR-
Create a new scan profile
Overview of AntiVir Premium
Click on the icon (Windows XP: The Luke Filewalker window appears and an on-demand scan is started.
When the scan is completed, the results are displayed.
If you want to adapt a scan profile:
In the scan profile, expand Manual Selection the file tree so that all the drives and
directories you want to scan are open.
Click on the + symbol: The next directory level is displayed. Click on the - symbol: The next directory level is hidden.
Highlight the nodes and directories you want to scan by clicking on the relevantbox
of the appropriate directory level.
The following options are available, Select directories:
Directory, including sub-directories (black check mark) Directory excluding sub-directories (green check mark) Sub-directories of one directory only (grey check mark, sub-directories have black
check marks)
No directory (no check mark)
If you want to create a new scan profile:
or Windows Vista: ).
Click on the
The profile New profile appears below the profiles previously created.
Where appropriate, rename the scan profile by clicking on the icon Highlight the nodes and directories to be saved by clicking on the check box of the
respective directory level.
The following options are available, Select directories:
Directory, including sub-directories (black check mark) Directory excluding sub-directories (green check mark) Sub-directories of one directory only (grey check mark, sub-directories have black
check marks)
No directory (no check mark)
Create new profile icon.
5.2.5 On-demand scan: Scan for viruses and malware using
Dragamp;Drop
To scan for viruses and malware systematically using Drag&Drop:
The Avira AntiVir Premium Control Center has been opened.
.
Highlight the file or directoryyou want to scan. Use the left-hand mouse button to drag the highlighted file or directory into the
Control Center.
The Luke Filewalker window appears and an on-demand scan is started.
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Avira AntiVir Premium
When the scan is completed, the results are displayed.
5.2.6 On-demand scan: Scan for viruses and malware via the context
menu
To scan for viruses and malware systematically via the context menu:
Click with the right-hand mouse button (e.g. in Windows Explorer, on the desktop or
in an open Windows directory) on the file or directoryyou want to scan.
The Windows Explorer context menu appears.
Select Scan selected files with AntiVir in the context menu.
The Luke Filewalker window appears and an on-demand scan is started.
When the scan is completed, the results are displayed.

5.2.7 On-demand scan: Automatically scan for viruses and malware

Note After installation, the scan job Full system scan is created in the Scheduler: A full system scan is automatically carried out at a recommended interval.
To create a job to automatically scan for viruses and malware:
In the Control Center, select the Management :: Scheduler section.
Click on the icon
The dialog box Name and description of job appears.
Give the job a name and, where appropriate, a description. Click Next.
The dialog box Type of job appears.
Select Scan job. Click Next.
The dialog box Select profile appears.
Select the profile to be scanned. Click Next.
The dialog box Time of job appears.
Select a time for the scan:
ImmediatelyDaily
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WeeklyIntervalSingleLogin
Where appropriate, specify a date according to the selection. Where appropriate, select the following additional options (availability depends on
job type):
Repeat job if the time has already expired
Overview of AntiVir Premium
Past jobs are carried out that could not be carried out at the required time, for example because the computer was switched off.
Click Next.
The dialog box Select display mode appears.
Select the display mode of the job window:
Minimize: progress bar only Maximize: Entire job window Hide: No job window
Select the Shut down computer option if you want the computer to shut down
automatically when the scan is finished. This option is only available if the display mode is set to minimized or maximized.
Click Finish.
Your newly created order appears as activated (check mark) on the homepage of the section Administration :: Scheduler.
Where appropriate, deactivate jobs which are not to be carried out.
Use the following icons to further define your jobs:
View properties of a job
Modify job
Delete job
Start job
Stop job

5.2.8 On-demand scan: Targeted scan for active rootkits

To scan for active rootkits, use the predefined scan profile Scan for rootkits.
To scan for active rootkits systematically:
Go to Control Center and select the section Local protection :: Scan.
Predefined scan profiles appear.
Select the predefined scan profile Scan for active malware. Where appropriate, highlight other nodes and directories to be scanned by clicking
on the check box of the directory level.
Click on the icon (Windows XP:
The Luke Filewalker window appears and an on-demand scan is started.
When the scan is completed, the results are displayed.
or Windows Vista: ).
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