Avira ANTIVIR ISA SERVER User Manual

MORE THAN SECURITY
www.avira.com
User Manual

Avira AntiVir ISA Server

Security for your Internet communication

Contents

Chapter 1. About this Manual ................................................................ 3
1.1 Introduction ............................................................................................................................. 3
1.2 The Structure of the Manual ................................................................................................... 4
1.3 Signs and Symbols.................................................................................................................... 5
1.4 Abbreviations ........................................................................................................................... 6
Chapter 2. Product Information ............................................................ 7
2.1 Mode of Operation................................................................................................................... 7
2.2 Features .................................................................................................................................... 8
2.3 Licensing Concept .................................................................................................................... 8
2.4 System Requirements .............................................................................................................. 9
Chapter 3. Installation/Uninstallation ................................................ 11
3.1 Getting the Installation Files................................................................................................. 11
3.1.1.Downloading the Program File from the Internet .......................................................... 11
3.2 Licensing................................................................................................................................. 11
3.3 Installing AntiVir ISA Server ................................................................................................. 12
3.4 Integrating AntiVir ISA Server with MMC on Microsoft ISA Server................................... 15
3.5 Uninstalling AntiVir ISA Server ............................................................................................ 16
Chapter 4. Operation ........................................................................... 17
4.1 Logfiles.................................................................................................................................... 17
4.2 Configuring Alerts.................................................................................................................. 17
4.3 Testing AntiVir ISA Server..................................................................................................... 21
4.4 Reaction to Detection of Viruses / Unwanted Programs..................................................... 22
Chapter 5. Configuration ..................................................................... 23
5.1 Configuration of Microsoft ISA Server 2000/2004.............................................................. 23
5.2 Configuration of AntiVir ISA Service .................................................................................... 23
5.2.1.Entries in SAVAPI.INI.......................................................................................................24
5.2.2.Entry in SAVAPIDL.INI (optional) ...................................................................................29
5.3 Configuration of AntiVir ISA Server ..................................................................................... 30
Chapter 6. Service ............................................................................... 37
6.1 Support ................................................................................................................................... 37
6.2 Online Shop............................................................................................................................ 38
6.3 Contact.................................................................................................................................... 38
Chapter 7. Appendix ............................................................................ 39
7.1 Glossary .................................................................................................................................. 39
7.2 Further Information .............................................................................................................. 40
7.3 Golden Rules for Protection Against Viruses ....................................................................... 41
2 AntiVir ISA Server Avira GmbH

1About this Manual

In this Chapter you can find an overview of the structure and contents of this manual.
After a short introduction, you can read information on the following subjects:
z The Structure of the Manual – Page 4
z Signs and Symbols – Page 5
z Abbreviations – Page 6

1.1 Introduction

We have included in this manual all the information you need on AntiVir ISA Server and we will guide you step by step through installation, configuration and operation of this software.
About this Manual
The appendix contains a glossary, explaining general terms.
For further information and assistance, please refer to our website, to the Hotline of our Technical Support and to our regular Newsletter (see Service – Page 37).
Your Avira Team
About this Manual

1.2 The Structure of the Manual

The manual of your AntiVir software consists of a number of Chapters, providing the following information:
Chapter Contents
1 About this Manual The structure of the manual, signs and symbols.
2 Product Information Details of the software, its features, system
3 Installation/Uninstallation Instructions for installing AntiVir ISA Server on
4 Operation Information on using logfiles and alerts; testing
requirements and licensing concept.
your system.
AntiVir ISA Server; procedure when viruses or unwanted programs are detected.
5 Configuration Guidance for setting up AntiVir ISA Server in
your system environment.
6 Service Avira GmbH Support and Service.
7 Appendix Glossary explaining terms and abbreviations,
license terms.
4 AntiVir ISA Server Avira GmbH

1.3 Signs and Symbols

The following signs and symbols appear in this manual:
Symbol Meaning
About this Manual
3
X
For improved legibility and clear marking, the following types of emphasis are also used in the text:
Emphasis in text Explanation
Ctrl
+Alt Key or key combination
... shown before a condition that must be met prior to performing an action
... shown before a step you have to perform
... shown before the result that directly follows your action
... shown before a warning if there is a danger of critical data loss or hardware damage
... shown before a note containing particularly important information, e.g. on the steps to be followed
... shown before a tip that makes it easier to understand and use AntiVir ISA Server
Configuration/Add-ins/Web Filters avisasrv.exe
Choose component Select all
http://www.avira.com
Abbreviations – Page 4 Cross-reference within the document
Path and filename
Elements of the software interface such as menu items, window titles and buttons in dialog windows
URLs
About this Manual

1.4 Abbreviations

The following abbreviations appear in the text:
Abbreviation Meaning
EICAR European Institute for Computer Antivirus Research
FAQ Frequently Asked Question
FTP File Transfer Protocol
GUI Graphical User Interface
HTTP Hypertext Transfer Protocol
HTTPS Hypertext Transfer Protocol Secure
ISA Internet Security and Acceleration
MIME Multipurpose Internet Mail Extensions
MMC Microsoft Management Console
NTFS New Technology File System
PMS Possible Malicious Software
RFC Request For Comment
SMTP Simple Mail Transfer Protocol
VDF Virus Definition File
6 AntiVir ISA Server Avira GmbH

2Product Information

2.1 Mode of Operation

Microsoft ISA Server
Microsoft Internet Security and Acceleration (ISA) Server offers an easy to configure Internet connection. It integrates an extendible Firewall and a Webcache (Proxyserver), where Microsoft ISA Server is based on the Windows security standards and directives.
You can find complete information on Microsoft ISA Server in the documentation and online at http://www.microsoft.com/isaserver.
AntiVir ISA Server
Product Information
AntiVir ISA Server scans the files sent via Microsoft ISA Server for viruses and unwanted programs. This protects the HTTP traffic. It supports FTP protocol if processed by HTTP (FTP over HTTP).
HTTPS is not currently supported, so the data sent and received via this protocol is not scanned for malware. The HTTPS requests are simply forwarded. Therefore, you can use Microsoft ISA Server for HTTPS, but without scanning by AntiVir ISA Server!
The software is deeply integrated within AntiVir ISA Server, ensuring high performance. Due to its modular structure and implementation, the AntiVir ISA Server does not usually require restarting of the Microsoft ISA Server when its configuration is changed.
Files are scanned for viruses or unwanted programs by the powerful AntiVir Search Engine, which supports all known archive types (ZIP, RAR, GZIP, ARJ, LZH, LHA, ACE, etc.).
The virus definition files (VDF) and for the AntiVir Search Engine are updated automatically. Chapter Configuration of AntiVir ISA Service – Page 23 contains more information on this topic.
AntiVir ISA Server supports Microsoft ISA Server 2000 and 2004. There is a single program pack for both versions. The installation wizard automatically detects the version of your ISA Server.
You can configure AntiVir ISA Server using a graphical user interface integrated with MMC on Microsoft ISA Server.
To begin with, two important items of information:
Losing important data often has dramatic consequences. Not even the best antivirus program can completely protect you from data loss.
X
Back up your files regularly.
Product Information
Antivirus programs are reliable only if kept up to date.
X
Schedule regular updates for AntiVir ISA Server (this manual teaches you how).

2.2 Features

An overview of the AntiVir ISA Server features:
Scanning for viruses and unwanted programs in all known archive types (ZIP, RAR, GZIP, ARJ, LZH, LHA, ACE etc.)
Automatic updates for VDF and Search Engine
Scanning HTTP transfers (downloads, browsing)
Scanning FTP transfers (ftp over http)
Specific and configurable warning messages
Using the Microsoft ISA Server logfile
Mime Type Filter
URL filter (excluding certain URLs from scanning)
URL cache (avoiding repeated scanning)
Timeout prevention for large file downloads
Progress messages in browser
Configuration using the graphical user interface
Changes in AntiVir ISA Server configuration without restarting the Microsoft ISA Server

2.3 Licensing Concept

You need a license to use AntiVir ISA Server. With it, you agree to the licensing terms (see http://www.avira.com/documents/general/pdf/en/avira_eula_en.pdf
You can use the numerous features of AntiVir ISA Server with one of the following license modes:
Full version
Convenience Package
The license depends on the number of network users that AntiVir ISA Server would protect. It is supplied in a license file named hbedv.key by email and contains the exact range of programs you will use and the license period. The license you receive may refer to more than one Avira solution.
Evaluation
Ver sion
Full Version
You can find details of this version on our website http://www.avira.com.
The full version includes:
AntiVir version available for download on the Internet
License file by email, for switching from the demo version to the full version
Complete installation instructions (digital)
PDF manuals available for download on the Internet
).
8 AntiVir ISA Server Avira GmbH
Product Information
Four-weeks installation support, starting with the purchase date
Newsletter service (by email)
Update service for the program files and the VDF on the Internet
Convenience
Package
In addition, the Convenience Package includes:
Every three weeks: free delivery of a bootable CD-ROM with the AntiVir Rescue System and all current AntiVir programs
Complete installation manual (printed) on first delivery
License file on a floppy disk on first delivery
Newsletter service (printed, by regular mail)

2.4 System Requirements

You need administrator access rights for the installation
PC with a Pentium III processor and 500 MHz or more
Supported platforms:
– Windows 2000 Server or Advanced Server with Service Pack 4 or higher
– Windows 2000 Datacenter Server or Windows Server 2003 Standard Edition
or Enterprise Edition
256 MB RAM or more (recommended: 512 MB)
Local NTFS partition with 150 MB available memory space; additional memory for web caching
Supported versions of Microsoft ISA Server:
– Microsoft ISA Server 2000 with Service Pack 2 or higher (Enterprise or
Standard Version)
– Microsoft ISA Server 2004 (Enterprise or Standard Version)
Please note that you can operate more than one virus scanner on Microsoft ISA Server simultaneously.
Product Information
10 AntiVir ISA Server Avira GmbH
Installation/Uninstallation

3 Installation/Uninstallation

3.1 Getting the Installation Files

3.1.1 Downloading the Program File from the Internet

You can find the current version of AntiVir ISA Server on our website, as a self­extracting EXE archive (no additional programs required).
X
Download the program from our website http://www.avira.com . Its current name is avisasrv.exe.

3.2 Licensing

In order to use AntiVir ISA Server, you need the license file hbedv.key (see Licensing
Concept – Page 8). This license file contains information on the range and period
of the license.
Purchasing the License
X
Contact us by phone or by email (info@antivir.com) to obtain a valid license file for AntiVir ISA Server.
You will receive the license file by email.
X
You can also obtain the license for AntiVir ISA Server quickly and easily from our Online Shop (for more details, see http://www.avira.com).
Avira GmbH AntiVir ISA Server 11
Installation/Uninstallation

3.3 Installing AntiVir ISA Server

Premises
X
Please observe these prerequisites to ensure trouble-free software operation:
3 System requirements met (see System Requirements – Page 9)
3 Administrator access
3 Internet user account, user name and password available
3 Valid license file hbedv.key at hand
X
Go to the directory in which you saved the program file avisasrv.exe
X
Double-click on avisasrv.exe.
The setup window appears.
X
Click Setup.
The setup of AntiVir ISA Server starts.
The InstallShield Wizard appears:
X
Click Next.
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