Avira ANTIVIR INTERNET UPDATE MANAGER User Manual

User Manual
Avira Internet Update Manager
www.avira.com
Table of Contents
Table of Contents
Avira Internet Update Manager.................................................................................................4
1.1 Introduction..........................................................................................................................4
1.2 About this help.....................................................................................................................4
1.2.1 Symbols, emphases and terms................................................................................4
1.3 Product information.............................................................................................................5
1.3.1 Functionality...........................................................................................................5
1.3.2 System requirements..............................................................................................5
1.4 Installation and deinstallation..............................................................................................6
1.4.1 Installation and Deinstallation................................................................................6
1.4.2 Installation using Windows....................................................................................6
1.4.3 Installation with Linux...........................................................................................9
1.4.4 Deinstallation........................................................................................................11
1.5 User interface.....................................................................................................................12
1.5.1 Frontend structure.................................................................................................12
1.5.2 Detail window......................................................................................................15
1.6 Configuration using Windows (graphical user interface)..................................................16
1.6.1 Configuration with graphical user interface.........................................................16
1.6.2 Start Internet Update Manager Frontend for first time.........................................16
1.6.3 Select a server.......................................................................................................17
1.6.4 Configure basic settings for a server....................................................................17
1.6.5 Configure advanced settings for a server.............................................................20
1.6.6 Save settings for a server......................................................................................22
1.7 Configuration using Linux.................................................................................................23
1.7.1 Configuration without graphical user interface....................................................23
1.7.2 Configuration with graphical user interface on Windows....................................24
1.8 Operation using Windows (with graphical user interface) ................................................26
1.8.1 Operation with graphical user interface ...............................................................26
1.8.2 Copy updated files................................................................................................27
1.8.3 Edit server list.......................................................................................................27
1.8.4 Edit product list....................................................................................................27
1.8.5 Start and stop product update manually...............................................................28
1.8.6 Display and delete report......................................................................................29
1.8.7 Display version information on product updates..................................................29
1.9 Operation using Linux without a graphical user interface.................................................29
1.10 Service...............................................................................................................................30
1.10.1 Service..................................................................................................................30
1.10.2 Frequently Asked Questions (FAQ).....................................................................30
1.10.3 Service hotline......................................................................................................31
1.10.4 Online shop ..........................................................................................................31
Avira GmbH Avira Internet Update Manager 3
Avira Internet Update Manager
1 Avira Internet Update Manager
1.1 Introduction
In this manual we have included all the information you require on Avira Internet Update Manager and guide you step by step through installation, configuration and operation of the software.
On our website http://www.avira.com you can download the manual for Avira Internet Update Manager as a PDF, update Avira Internet Update Manager or obtain information on other security solutions from Avira GmbH.
In addition, our website contains information, for example on how to obtain fast, professional support from our support team and on our newsletter, which you can subscribe to there.
Your team from Avira GmbH
1.2 About this help
The manual of the Avira Internet Update Manager is divided into the following chapters:
Chapter 1: Introduction
Chapter 2: About this help
Chapter 3: Product information
Chapter 4: Installation and deinstallation
Chapter 5: User interface
Chapter 6: Configuration
Chapter 7: Operation
Chapter 8: Service
1.2.1 Symbols, emphases and terms
The following symbols are used:
Symbol Explanation
Appears before a condition that must be met before an action is carried out.
The following emphases are used:
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Appears before an action that you carry out. Appears before a result that follows the preceding action. Appears before a note with especially important information or a tip that
makes it easier to understand and use Avira Internet Update Manager.
Avira Internet Update Manager
Emphasis Explanation
Italics
Bold
File name or path. Elements of the software interface that are displayed (e.g. window
title, window area or option box). Elements of the software interface that are clicked (e.g. menu item,
tab or button).
1.3 Product information
1.3.1 Functionality
With the Avira Internet Update Manager you can conveniently and automatically download the updates of a large number of your Avira products from the Internet.
The individual client computers in your network do not then have to download the updates from the Internet themselves, but instead can update the products via your Intranet.
The Avira Internet Update Manager consists of the following two components:
Internet Update Manager Service (Service/Daemon)
Internet Update Manager Frontend (only for Microsoft Windows)
The Internet Update Manager Service runs on one or more servers in your Intranet and controls the download of the product updates on these servers. With the Internet Update Manager Frontend you can configure and operate the Internet Update Manager Service from a central server or another computer (remote control).
1.3.2 System requirements
For the Avira Internet Update Manager to work correctly, the computer system must meet the following requirements:
Computer from Pentium, at least 1 GHz
Operating system
– Microsoft 2000 Server, SP4 – Microsoft 2003 Server x86 or x64 – Microsoft 2008 Server x86 or x64 – Microsoft Windows 2000 SP 4 recommended, XP SP1, Vista x86 or x64
Linux: (Minor Versions / Service Packs included) – Novell SUSE Linux Enterprise Server 9, 10 – Novell SUSE Open Enterprise Server 2 – Red Hat Enterprise Linux 4, 5 – Debian GNU/Linux 3, 4, woody, sarge, etch – Ubuntu Server Edition 8.04
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Avira Internet Update Manager
Important information: The frontend (MMC-SnapIn) can only be installed on Microsoft Windows systems.
Dependencies The following library has to be available on the systems – libstdc++.so.5 Usually this library has to be installed via the package management of the distribution.
64-bit versions If you use a 64bit version (amd64/x86_64) of the above mentioned linux distributions you
have to install 32bit compatible libraries before installing the Internet Update Manager. For that purpose you can use the software management of the distribution
Main memory:
RAM at least 512 MB for all systems
500 MB temporary hard drive memory (depending on the scope of the product update)
Internet connection (modem or LAN)
For the installation of Avira Internet Update Manager: administrator rights
If you operation system is not a server operating system only 10 connections to the integrated http-server are possible at the same time.
1.4 Installation and deinstallation
1.4.1 Installation and Deinstallation
In this chapter the following subjects are described:
Installation
Deinstallation
1.4.2 Installation using Windows
Useful information about installation
Before installation
Normally you install both components of the Avira Internet Update Manager (Service and Frontend) on a central server in your Intranet.
Then, if you require, you install the Internet Update Manager Service on all other servers in the Intranet that you intend to supply the clients with (see Chapter: Install Internet Update Manager Service on another server).
In addition you can install Internet Update Manager Frontend on other computers in order to conveniently control the servers with the installed Internet Update Manager Service from there (see Chapter: Install Internet Update Manager Frontend on another computer).
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Avira Internet Update Manager
An Internet Update Manager Service can only be controlled by one Frontend at a time. Before you access the Internet Update Manager Service remotely, every open Frontend connection to this Internet Update Manager must be closed.
Installation steps
Carry out installation in the following steps:
Install AntiVir Internet Update Manager
Install Internet Update Manager Service on another server
Install Internet Update Manager Frontend on another computer
Perform installation with Windows
Prerequisites for installation
Ensure that the following prerequisites are met so that the Avira Internet Update Manager works correctly on your server:
System requirements met
Administrator rights available
All programs running on the server ended
Ports required by Avira Internet Update Manager opened in the firewall where applicable
Install Avira Internet Update Manager
Go to the website http://www.avira.com.
Provided for download in the download section of the Avira AntiVir Workstation, in the Tools section of the Avira Internet Update Manager.
Save the file on your computer. Double-click on the saved file. The dialog window of the setup program appears. Click on Accept. The set-up program for Avira Internet Update Manager starts. The dialog window
Welcome... appears.
Click on Next. The dialog window with the license agreement appears. Confirm that you accept the license agreement and click on Next. The dialog window Choose destination location appears. Confirm the target directory entered with Next.
- OR -
Select a different target directory with Change... and confirm with Next. The dialog window Select components appears. Mark both components and click on Next. The dialog window User account appears. Enter a user account with administrator rights and the associated password.
- OR -
Activate the option Log in as local system account and click on Next.
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Avira Internet Update Manager
It is useful to enter a user account with administrator rights if the Internet Update Manager Service is to be "given" certain access rights on installation. This is necessary, for example, if the Avira Internet Update Manager is to store the updates on another server.
In the following dialog window, click on Install. The Avira Internet Update Manager is installed. The message Installation complete
appears.
Click on Finish. The set-up program creates a new entry in the Windows Start menu Avira - Avira
Internet Update Manager Frontend. Installation was successful.
After installation, the Internet Update Manager Service starts immediately and must be configured later with the Internet Update Manager Frontend for the product update (see Chapter: Configuration).
Install Internet Update Manager Service on another server
Installation of the Internet Update Manager Service on more than one server is normally only necessary with large networks (>2000 computers).
Proceed as for initial installation of Service and Frontend (see Chapter Install Avira
Internet Update Manager) until the dialog window Select components appears.
Mark the component Internet Update Manager - Service and click on Next. The dialog window User account appears. Enter a user account with administrator rights and the associated password.
- OR -
Activate the option Log in as local system account and click on Next. In the following dialog window, click on Install. The Avira Internet Update Manager Service is installed. The message Installation
complete appears.
Click on Finish.
The installation of the Internet Update Manager Service on the server is successfully completed.
Repeat this installation until the service is running on all servers that you require. After installation, the Internet Update Manager Service starts immediately and has to be
configured later with the Internet Update Manager Frontend for the product update (see Chapter Configuration).
Install Internet Update Manager Frontend on another computer
Proceed as for the initial installation of Internet Update Manager Service and Internet Update Manager Frontend (see Chapter Install Avira Internet Update Manager) until the dialog window Select components appears.
Mark the component Internet Update Manager - Frontend and click on Next. In the following dialog window, click on Install. The Internet Update Manager Frontend is installed. The message Installation complete
appears.
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Avira Internet Update Manager
Click on Finish. The set-up program creates a new entry in the Windows Start menu Avira Internet
Update Manager. Installation of the Internet Update Manager Frontend was successful.
1.4.3 Installation with Linux
The installation of the Internet Update Manager is proceeded automatically by an interactive installation script (bash command line).
The script executes the following steps:
> License query (EULA) > Control of the integrity of the installation files > Control of the authorizations which are necessary for the installation (root) > Control of the AntiVir product versions which are already installed on the computer > The program files will be copied and the existing files which are no longer necessary
will be overwritten > The configuration files will be copied
Prerequisites for the installation
Please, make sure that the following prerequisites are given in order to enable the Avira Internet Update Manager to work properly on your server.
> the systems are conform to the system requirements > administrator authorization for the installation > No other programs are using the IUM network port > the IUM network ports are open in the firewall
Preparing the installation
Please, logon as root. If you are not logged on as root your are not authorized to install the program and the script will exit with an error message.
Please, unpack the installation package, f. ex. to /tmp: gzip -d avira_update_manager_unix-<version>.tar.gz tar xvf avira_update_manager_unix-<version>.tar
Installing the Avira Internet Update Manager: Change into the directory where you have unpacked the Avira Internet Update Manager:
cd /tmp/avira_update_manager_unix-<version>
Please, enter the following:
./install
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Avira Internet Update Manager
Please, read the license agreement and accept them. Press the keys “Q” and “Y” and confirm with “Enter”. The installation script will be started. The target directory will be checked and if necessary it will be created. All required files will be copied into the target directory.
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2) installing AntiVir IUM Updater creating /usr/lib/AntiVir/ium ... done creating /usr/lib/AntiVir/ium/ssl ... done creating /etc/avira ... done copying bin/ium to /usr/lib/AntiVir/ium/ ... done copying bin/ium_msg.avr to /usr/lib/AntiVir/ium/ ... done copying bin/common_msg.avr to /usr/lib/AntiVir/ium/ ... done copying bin/libcommon.so to /usr/lib/AntiVir/ium/ ... done copying bin/libapr-1.so.0.2.8 to /usr/lib/AntiVir/ ... done copying bin/libaprutil-1.so.0.2.8 to /usr/lib/AntiVir/ ... done copying bin/libavpal.so.0.0.2 to /usr/lib/AntiVir/ ... done copying bin/libcurl.so.4.0.0 to /usr/lib/AntiVir/ ... done copying bin/libexpat.so.0.1.0 to /usr/lib/AntiVir/ ... done copying bin/libscewxmlw.so.0.1.0.0 to /usr/lib/AntiVir/ ... done copying bin/libupdate.so.0.1.0.10 to /usr/lib/AntiVir/ ... done copying bin/libupdcom.so.0.1.0.3 to /usr/lib/AntiVir/ ... done copying bin/libzdelta.so.0.0.2.1 to /usr/lib/AntiVir/ ... done copying bin/libz.so.1.2.2.0 to /usr/lib/AntiVir/ ... done copying bin/avupdate to /usr/lib/AntiVir/ ... done copying bin/avupdate_msg.avr to /usr/lib/AntiVir/ ... done copying script/avium to /usr/lib/AntiVir/ium/ ... done copying cert/cacert.pem to /usr/lib/AntiVir/ium/ssl/ ... done copying cert/server.pem to /usr/lib/AntiVir/ium/ssl/ ... done copying etc/IumProducts.xml to /usr/lib/AntiVir/ium/ ... done copying etc/MirrorConfig.xml to /etc/avira/ ... done copying etc/avupdate.conf to /etc/avira/ ... done copying etc/ium.conf to /etc/avira/ ... done copying templates/ium_index.htm to /usr/lib/AntiVir/ium/ ... done copying templates/ium_error501.htm to /usr/lib/AntiVir/ium/ ... done copying templates/ium_error404.htm to /usr/lib/AntiVir/ium/ ... done copying doc/mail_template_iumstatus.txt to /usr/lib/AntiVir/ium/ ... done
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