AViPAS AV-3104SE Users Guide

Model: AV-3104SE

4D Serial Joystick Keyboard Controller

User Manual

V1.0

(English)

Please read this user manual

thoroughly before using.

www.avipas.com

1

Contents

1.Brief Introduction............................................................................................................................................................2

1.1 Notice......................................................................................................................................................................2

1.2 Functions and Features...........................................................................................................................................2

1.3 Items Included........................................................................................................................................................2

2.Interface Illustrations......................................................................................................................................................3

3.Technical Specifications...................................................................................................................................................4

4.Controller Operations………..........................................................................................................................................5

4.1 Keyboard.................................................................................................................................................................5

4.2 LCD screen display.................................................................................................................................................5

4.3 Joystick control.......................................................................................................................................................6

5.Keyboard Setups..............................................................................................................................................................6

5.1 PTZ setup................................................................................................................................................................6

5.2 System setup...........................................................................................................................................................7

5.2.1 Password setting..........................................................................................................................................8

5.2.2 Restore factory settings...............................................................................................................................8

5.3 Keyboard menu.......................................................................................................................................................8

5.4 Keyboard parameters............................................................................................................................................. 9

6. Trouble shooting ............................................................................................................................................................ 9

7. Maintenance Service Terms.........................................................................................................................................10

7.1 Warranty................................................................................................................................................................10

7.2 Repair……………………………………………………………………………………………………………10

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1. Product Overview

1.1 Notice

●

Please read this manual thoroughly before use, and keep it handy for future reference.

●

Do not use or store AV-3104SE in the environment where the product is exposed to rainwater, moisture
vapor, salty water, oil, etc.

●

Do not place the controller close to any exothermic object for a long time.

1.2 Key features

● All metal housing, Joystick and button control

● LCD display for real-time working status

● Control for up to 255 cameras

● RS232, RS422 and RS485 serial control interface

● PELCO-D, PELCO-P and VISCA protocols

● 4D joystick for Pan/ Tilt/ Zoom/Lock(unlock) PTZ movements

● Variable speed control of Pan, Tilt, Zoom and Focus

● Auto/Manual for Focus and Exposure

● Selectable button sound on/off.

● Presets save, recall and clear

● OSD (on screen menu display) ON/OFF button

● BLC (Backlight compensation) ON/OFF button

● Max communication distance is up to 3940ft (1200m, w/ 0.5mm twisted pair cable).

1.3 Items included

Please check the package once you get the keyboard if all parts are included and are in good condition.

4-axis joystick keyboard controller

1pc

5 POS TERM Block plug, Female socket

1pc

DC-12V power adapter

1pc

RS232 cable(DB9 Female to 8pin Mini-DIN Male)

1pc

User manual

1pc

Warranty card

1pc

3

2.

Interface illustrations (rear panel view)

Port

Physical interface

Description

1

RS232

9-pin DB9 RS232
Full duplex Male

RS232 DB9 to camera RS232 8-pin Mini-DIN with

included RS232 cable

KB RS232 9-pin DB9

Camera 8pin Mini-DIN

RXD Pin 2

TXD Pin 3

TXD Pin 3

RXD Pin 5

GND Pin 5

GND Pin 4

2

RS-422/

RS485

RS422/RS485 connection

RS422 Full duplex

RS485 Half-duplex

For RS422 or RS485 connection with the camera.
Please refer to the table below

RS422

KB controller

Camera

Ta-

RXD IN-

Tb-

RXD IN+

Ra-

TXD IN-

Rb-

TXD IN+ RS485

KB controller

Camera

Ta-

RS485+

Tb-

RS485-

3

Ground

Ground (G)

Signal control line to ground

4

PW

Power indicator light

The light is in steady red when keyboard is working

5

TXD

Sending data indicator light

Flashing in green when the unit is sending data

6

RXD

Receiving data indicator light

Flashing in green when the unit is receiving data

7

DC-12V

Power jack

DC12V power input

Note: for more details on how to control multi cameras, please visit https://www.avipas.com/support

4

3. Technical Specifications

Communication interface

RS232 Full duplex, RS422 Full duplex, RS485 Half-duplex

Baud Rate

2400bps, 4800bps, 9600bps, 19200bps

Protocol

VISCA, PELCO-D, PELCO-P

Joystick

4D control: up/ down/ left/ right/twist /push down

Maximum cameras

255 (via PELCO), 7 via VISCA

Recommended max cable
distance

RS-232: 50 feet (15 Meters)
RS-485: 3,937 feet (1200 Meters)
RS-422: 3,937 feet (1200 Meters)

Display

Backlight LCD screen

Input voltage

DC12V ±10%

Power consumption

6W max

Working Temperature

-10℃~50℃

Working Humidity

≦90%RH (No frosting)

Net weight

5.5LB

Dimension

13*7*4 inch (320*179.3*106.4mm)

Note: 4D joystick for Pan, Tilt, Zoom(twist) and Lock/unlock PTZ movement.

The button on the top of joystick, Push down-> “LOCK”, push again-> “Unlock”

5

4. Controller Operations

4.1 Keyboard

【ESC】 Exit or back to the previous menu.
【SETUP】 Parameter settings: press and hold the button for 3sec to enter the KBD setting page.
【CAM ON/OFF】 Camera power on/off
【AF/MF】 Auto/ Manual focus (Manually focus adjustment is done by 【NEAR】/【 FAR】
【SET PRESET】 Preset setting: to set a preset position, use key combination 【 SET PRESET】 + number

keys【0~255】+【 ENTER】.
【CALL PRESET】Call preset: to call a preset position, use key combination 【CALL PRESET】 + number

keys【0~255】+【 ENTER】.
【AE/AAE】 Auto aperture / Aperture priority: when choose Aperture priority, aperture adjustment is

done by 【OPEN】 /【CLOSE】.
【BLC ON/OFF】 Back light compensation on/off.
【MENU ON/OFF】 keyboard controller menu on/off.
【HOME】 HOME position.
【RESET】 Pan/tilt position reset.
【CLR】 Clear current input.
【0】~【9】 Number keys.
【ENTER】 Confirmation key: confirm the current input.

【NEAR】 Focus in: manually focus in to make far distance objects clearer.
【FAR】 Focus out: manually focus out to make near distance objects clearer.

6

【TELE】 Narrow-angle button/ Zoom-in : reduce the field of view, zoom in to the target object.
【WIDE】 Wide-angle button/ Zoom out: expand the field of view, zoom out from the target object.

【OPEN】 Aperture +: Increase aperture. When the aperture is at its maximum, the image will display in

full white. When the LCD shows the camera menu, press 【 OPEN】 will enter the selected submenu.

【CLOSE】 Aperture -: Reduce aperture. When the aperture is at its minimum, the image will display in full
black. When the LCD shows the camera menu, press 【CLOSE】 will go back to the previous menu.

【CAM】 Select the address of a target device (decoder or camera). Use with key combination number keys
【0~255】 +【ENTER】.

【SET ID】 Set ID: press and hold the button for 3sec to set the cascading camera protocol address.

4.2 LCD screen display

All operations will be displayed on the LCD screen. If there is no operation or movement for 30 sec, the
controller will enter the power saving mode (with the lowest backlight), with the current status displayed.

4.3 Joystick control

• Push the button on top to “lock” the PTZ movement and Push again to “unlock”.

5. Keyboard Setups

5.1 PTZ setup

Example used in the following section:

- Camera Address (Camera ID): 28

- Protocol used: Pelco-P

- Baud rate: 9600 bps

Press and hold【SETUP】button for 3 seconds (under normal working mode), then follow the steps below:

Enter password (default is 8888)

Press【Enter】

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Press【ENTER】to confirm the selected baud rate. There will be a 1-sec beep sound once the setup is complete.
Press【ESC】3 times to exit the setup mode and return to normal working mode.

Note: if all the devices/ cameras are to be set to the same protocol and baud rate, please follow the steps as follows:

Enter the setup page and choose the corresponding protocol and baud rate.
Press【ENTER】to confirm. All the devices with an address of 0-255 will be set to the same protocol and baud rate.

5.2 System setup

System setup includes:

- Change password

- Restore factory setting

- Indicate sound switch setting

- Keyboard ID

- Keyboard lock switch setting

5.2.1 Password setting

Press and hold【SETUP】for 3 seconds (under normal working mode), then follow the steps below:

Press【2】【 8】

Press 【Enter】

Move joystick downward to choose the
right protocol: Pelco-P

Move joystick rightward to
choose the right baudrate: 9600

Move joystick downward

【Enter】

【Enter】

Input the original password then press【Enter】
Input new password (4 digits), press 【Enter】

Input password then【Enter】

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Input the new password again then press【ENTER】. There will be a 1-sec beep sound once the setup is complete.
Press【ESC】twice (2) to exit password setup page and return to the normal working mode.

5.2.2 Restore factory settings

Press and hold【SETUP】for 3 seconds (under normal working mode), then follow the steps below:

Press 【ENTER】 to confirm. There will be a 1-sec beep sound once the setup is complete.
Press【ESC】twice (2) to exit password setup page and return to the normal working mode.

5.3 Keyboard menu

PTZ Setup
Camera address: 0-255
(to be set)

Protocol

PELCO-D, PELCO-P, VISACA

Baud Rate

2400/ 4800/ 9600/ 19200

Camera address：0-255
(uniform settings for all
devices)

Same as above

SYSTEM Setup
SET PASSWORD

OLD PW：old password

4 digits

NEW PW: new
password

4 digits

AGAIN PW: confirm
change

4 digits

LOAD DEFAU
(Restore factory setting)

Confirm?

Press 【ENTER】to confirm
Press【ESC】to exit

SYSTEM Setup
SOUND SETUP
(Button sound on/off)

ON

Move joystick right/left to select
Press【ENTER】to confirm

OFF

HOST ID SET

Keyboard address

Number【0】-【15】

LEARN SETUP
(Keyboard lock setting)

ON

Move joystick right/left to select
Press【ENTER】to confirm

OFF

Enter password

Move joystick downward

【Enter】

Move joystick downward

【Enter】

9

5.4 Keyboard parameters

Protocol: X

Baud rate: X

Current control protocol and baud rate

Camera query

Camera protocol: 001
Protocol

Corresponding protocol

Baud rate

Corresponding baud rate

System query

Model number: XXXXXXXX

10 digits max
Serial number: XXXXXXXX

8-digit serial number on camera

Device number: XX

2-digit keyboard ID number

Keyboard lock: ON/OFF

Display the current keyboard lock setting

Sound: ON/OFF

Display the current button sound prompt
setting

6. Trouble shooting

Issue

Analysis

Solution

PTZ cameras
not responsive

Check cable connections

Check and secure all connecting cables

Check the correspondence of camera
protocol and baud rate settings if
matching with KBD

change the protocol and baud accordingly, to
let camera and KBD to match each other
or restore the KBD default settings and change
the camera settings accordingly

Check the PTZ indicator light when
move the controller

If PTZ indicator light flashing, check other
possibilities;
PTZ indicator light is not flashing, check the
cable connections. If the connection is normal,
please contact AViPAS for repairing. Send
email to [e-mail]

PTZ camera not
fully response

Not fully functional on PTZ camera

If using other brand name PTZ camera, cannot
guarantee fully compatible

Cameras move
together

Check camera address (camera ID)
setting

Check if the address numbers of the cameras
(those moving together) are the same. Set
identical address to each camera
Note: you need to reboot the camera after
changing settings

Forgot password

Press and hold 【SETUP】to enter the system settings menu. Reset the password.

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7. Maintenance Service Terms

7.1 Warranty

●

AViPAS warrants its new product against defects in materials and workmanship for a period of TWO (2) YEAR from

the date of original invoice.

●

Within three months after the 1-year warranty, if the product is noticed to have the same malfunction as before the

warranty ends, it will obtain free maintenance service.

●

This warranty does NOT cover problems or damage resulting from, but not limited to, any of the following: any

accident, disassembly, or misapplication; any improper operation that is not in accordance with the supplied product

instructions; any other cause which does not relate to a product defect in materials or workmanship.

●

Please avoid stress, vibration or soakage during transport, storage and installation. Problems or damage resulting from

the above are NOT covered by warranty.

●

Please remain the way of fission package and our original package for transport. Any damage resulting from integrated

package or customer package are NOT covered by warranty.

●

This warranty does NOT cover any problem or damage resulting from unauthorized repair or disassembly.

●

Our company does offer repair services to out-of-warranty products. Please notice that service fees will be charged.

●

For the defected products: if it's still under warranty, please fill out the warranty form with all the information needed,

describing the problems in detail. Customers may be asked to furnish proof of ownership and date of purchase by

showing the sales receipt/purchase invoice/warranty card.

●

We are not responsible for the damage or loss caused by specific usage or applications. Any compensation made by the

company regarding breach of contract, negligence or infringement won't exceed the amount of the product. The factory

won't bear any responsibility for special, unexpected or continue damage caused by any other reasons.

●

Our company has the final right of explanation for the above terms.

7.2 Repair service

●

If the product needs to be sent back to the manufacturer for repair. please contact us at [e-mail] for the

RMA form. Our company is only responsible for the one-way shipping fee from the manufacturer to customer after

repair or maintenance.

11

Copyright Notice

All contents of this manual, whose copyright belongs to our corporation cannot be cloned, copied or translated without the

permission of the company. Product specifications and information which were referred to in this document are for reference

only. We may alter the content at any time and without prior notice.

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Ver 2021-12-8 (EN)

Contact Details:

AViPAS, Inc.

Address: 1700 Wyatt Drive, Suite #3

Santa Clara, CA 95054

Phone: [phone]

Fax: [phone]

Email: [e-mail]

Website: www.avipas.com