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Model: AV-1563
30x Full HD PTZ Camera with PoE
Model: AV-1562
20x Full HD PTZ Camera with PoE
User Manual
V1.0
Please read this user manual
thoroughly before using.
www.avipas.com
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Preface
Thanks for using this HD Video Conferencing Camera.
This manual introduces the functions, installation process and operation of the HD camera. Prior to installation
and usage, please read the manual thoroughly.
Precautions
This product should only be used under the specified conditions in order to avoid any damage to the camera:
Do not subject the camera to rain or moisture.
Do not remove the cover. Otherwise, you may risk receiving an electric shock. In case of unintended
equipment operation, contact an authorized engineer.
Never operate under unspecified temperature, humidity or power supply.
Please use soft dry cloth to clean the camera. If the camera is very dirty, clean it with diluted neuter
detergent; do not use any type of solvents, which may damage the surface.
Note:
This is a class A production. Electromagnetic radiation at certain frequencies may affect the image quality of
TV in home environment.
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Content
1. Camera Installation…………………………………………………………………...……………………….…………4
1.1 Camera Introduction……………………………………………………………………..…….………...….5
1.2 Interfaces and Connection…………………………………………………………….………..…………...5
1.3 Mounting Brackets………………………………………………………………………………….……....5
2. Product Overview…………………………………………………………………………...……………………..8
2.1 Dimensions..…………………...………………………………………………………...……...…………..8
2.2 RS-232 Interface……………………………………...……………………………...………...……………9
2.3 Rotary DIP Switch………………………………………………………………………………...…….....10
2.4 Main Features……………………………………………………………………………………………...11
2.5 Specifications………………………………………………………………………………..………….….11
3. Remote Control……………………………………………………………………………………...……………13
3.1 Fuctions for IR Remote Control……………………………………………….………………………......13
3.2 Camera Menu ……..………………………………………...………………………..…………………...14
4. Network Configuration……………………………………………...…………………...……………………….15
4.1 Network Connection…………………………………………...…………………..………………………15
4.2 IE Login…………………………………………………………...………………..……………………...16
4.3 Streaming……………………………………………………...…………………..……………………….17
4.4 Software Upgrade…...…………………………………………………...…………..…………………….18
5. Serial Port Communication and Control………………………………………………………………..……..…19
5.1 VISCA Protocol Return Command………………………………………………………………………..19
5.2 VISCA Protocol Control Command…………………………………………………………….…………19
5.3 VISCA Protocol Inquiry Command………………………………………………………….…………….22
5.4 Pelco-D protocol command list…………………………………………………………….……………...24
5.5 Pelco-P protocol command list……………………………………………………………..……………...25
6. Maintenance and Troubleshooting………………………………………………………………………………..26
6.1 Maintenance………………………………………………………………………….…………………….26
6.2 Troubleshooting………………………………………………………..……………..……………………26
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Attentions
Electric Safety
Installation and operation must accord with electric safety standard.
Use caution to transport
Avoid stress, vibration or soakage in transport, storage and installation.
Polarity of power supply
The power supply of this product is +12V, the max electrical current is 2A. Polarity of the power supply plug
is shown in the drawing below.
Installation precautions
Do not grasp the camera lens when carrying it. Do not touch camera lens by hand. Mechanical damage may
result from doing so.
Do not use in corrosive liquid, gas or solid environment to avoid any cover (plastic material) damage.
Make sure there is no obstacle within rotation range.
Do not power on before installation is completed.
Do not dismantle the camera
We are not responsible for any unauthorized modification or dismantling.
CAUTION!
Certain frequencies of electromagnetic field may affect the image of the camera!
Supplied Accessories
When unpacked, check if all supplied accessories are included:
Camera .......................................................1PCS
AC power adaptor ......................................1PCS
Power cord ...................................................1PCS
RS232 cable .................................................1PCS
Remote control ............................................1PCS
User manual .................................................1PCS
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1. Camera Installation
1.1 Camera Interface Illustration
1. Camera Lens
2. Camera Base
3. Remote Control Receiving Indicator
4. Infrared Receiver
5. Tripod Screw Hole
6. Screw Hole for Tripod
7. HDM Output
8. USB3.0 Output
9. SDI Output
Figure 1.1 Interface of SU Model
10. Audio Input Interface (Line-in)
11. Rotary DIP Switch
12. RS232 Control Interface (input)
13. RS232 Control Interface (output)
14. RS422 Interface (Compatible with RS485)
15. Network Interface (LAN)
16. DC12V Input Power Supply Socket
17. Power Switch
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1.2 Interface and Connection
Figure 1.2 Wiring Diagram
1) After powering on and initialization, camera will automatically go to preset position 0 (Center position as
default).
2) The default cam address for the IR remote control is #1.
1.3 Mounting Brackets
Note: Ceiling or wall mounting brackets can only be mounted on a template and concrete wall.
For safety reason, plasterboard is not recommended.
1) Wall Mount:
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2) Ceiling Mounting
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2. Product Overview
2.1 Dimensions
Figure 2.2 Product Dimensions
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2.2 RS-232 Interface
Connection to PC or Camera Controller
Camera
WindowsDB-9
1.DTR
1.DCD
3.TXD
3.TXD
6.GND
6.DSR
7.IR OUT
7.RTS
NO.
Port
Definition
1
DTR
Data Terminal Ready
2
DSR
Data Set Ready
3
TXD
Transmit Data
4
GND
Signal Ground
5
RXD
Receive Data
6
GND
Signal Ground
IR Commander Signal
8
NC
No Connection
NO.
Port
Definition
1
DCD
Data Carrier Detect
2
RXD
Receive Data
3
TXD
Transmit Data
4
DTR
Data Terminal Ready
5
GND
System Ground
6
DSR
Data Set Ready
7
RTS
Request to Send
8
CTS
Clear to Send
9
RI
Ring Indicator
1). RS-232 Interface Definition
2.DSR 2.RXD
4.GND 4.DTR
5.RXD 5.GND
8.NC 8.CTS
9.RI
2). RS232 Mini-DIN 8-pin: Port Definition
7 IR OUT
3). RS232 (DB9) Port Definition
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Camera cascade connection
Camera 1
Camera 2
1.DTR
1.DTR
2.DSR
2.DSR
3.TXD
3.TXD
4.GND
4.GND
5.RXD
5.RXD
6.GND
6.GND
7.IR OUT
7.OPEN
8. NC
8.OPEN
4). VISCA networking as shown below:
2.3 Rotary DIP Switch
Dial-up video format Dial-up video format
0 1080P60 8 720P30
1 1080P50 9 720P25
2 1080I60 A 1080P59.94
3 1080I50 B 1080I59.94
4 720P60 C 720P59.94
5 720P50 D 1080P29.97
6 1080P30 E 720P29.97
7 1080P25 F
video format to be set
on the menu
Note: please reboot the camera after switching the video format for changes to take effect.
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2.4 Main Features
Camera Parameter
30X f4.3~129mm 20X f5.2-98mm
Sensor
1/2.8-inch high-quality HD CMOS sensor
16: 9, 2.07 megapixel
Video Format
HDMI/SDI video format
View Angle
AV
30x: F1.6 ~ F4.7; 20x: F1.5~F3.0
Digital Zoom
10x
AV-1563/1562 camera features advanced ISP processing algorithms to provide vivid images with a strong sense of
depth, high resolution and fantastic color rendition. It supports H.265/H.264 encoding which makes motion video
fluent and clear even under less-than-ideal bandwidth conditions.
Full HD resolution: 1/2.8-inch high-quality CMOS sensor. Resolution is up to 1920*1080 with a frame rate
up to 60 fps.
30x/20x optical zoom lens: with 65° (1563)/ 56° (1562) FOV without distortion.
Auto-focus technology: fast, accurate and stable auto-focus technology.
Low noise and high SNR: super high SNR achieved with low noise CMOS. Advanced 2D/3D noise reduction
technology further reduces the noise while ensuring image clarity.
Multiple video output interface options: HDMI, SDI, USB3.0, LAN. Simultaneously output video signal via
HDMI, SDI, USB3.0 and LAN. LAN supports POE, USB3.0 support dual stream output, SDI output could be
up to 1080P@60fps.
Multiple audio/video compression standards: support H.264/H.265 video compression, up to 1920×1080
resolution @60 fps; support AAC, MP3 and G.711A audio compression, 8000,16000,32000,44100,48000
sampling frequency.
Built-in gravity sensor: support PTZ auto-flip function and easy installation.
Multiple network protocols: support ONVIF, GB/T28181, RTSP, RTMP protocols; support RTMP push
mode，easy to be connected directly to streaming server (Wowza, FMS, etc.); support RTP multicast mode.
Control interface: RS422 (compatible with RS485), RS232-IN, RS232-OUT for cascading.
Multiple control protocols: support VISCA, PELCO-D, PELCO-P, VISCA over IP and ONVIF protocols.
Multiple presets: up to 255 presets (10 presets using remote control).
IR/Wireless remote control: users can choose IR remote control or wireless remote control via IP according
to different applications.
Versatile for applications: online-education, lecture capture, webcasting, video conferencing, tele-medicine,
etc.
2.5 Specifications
Optical Zoom
Effective Pixels
1080P60/50/30/25, 1080I60/50, 720P60/50
LAN video format
1080P60/50/30/25/59.94/59.97, 1080I60/50/59.94, 720P60/50/59.94/29.97
USB3.0 interface video format
Main Stream: YUY2/MJPEG/NV12/H.264/H.265: 1920*1080P30, 1280*720P30,
1024*576P30, 960*540P30, 800*448P30, 720*480P30, 640*360P30, 640*480P30,
320*176P30
Sub Stream: YUY2/NV12: 640*360P30, 640*480P30, 320*176P30; MJPEG/H.264/H.265:
1920*1080P30, 1280*720P30, 1024*576P30, 960*540P30, 800*448P30, 720*480P30,
640*360P30, 640*480P30, 320*176P30
30x: 65° (W) ~ 2.34°(T); 20x: 56° (W)~3.2° (T)
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Minimum Illumination
0.5Lux (F1.8, AGC ON)
DNR
2D & 3D DNR
White Balance
Auto / Manual/ One Push/ Specify color temperature (range: 2400k-7100k)
Focus/Aperture/
Electronic Shutter
Auto/Manual/One Push Focus
Iris
Auto/Manual
Shutter
Auto/Manual
BLC
ON/OFF
WDR
OFF/ Dynamic level adjustment
Video Adjustment
Brightness, Color, Saturation, Contrast, Sharpness, B/W mode, Gamma curve
SNR
>50dB
Input/output Interface
Video Output
HDMI, SDI, LAN, USB3.0
Video Stream
Video Compression
Audio Input Interface
Audio Output Interface
Audio Compression
Format
Control Interface
Control Protocol
Power Interface
Input Voltage
DC12V±10%
Input Electric Current
Maximum: 1A
Power Consumption
Maximum: 12W
Network VISCA control protocol (VISCA over IP);
USB Communication
UVC (Video)
PTZ Parameter
Pan/Tilt Rotation
±170°, -30°~+90°
Pan Control Speed
0.1 - 100°/sec
Tilt Control Speed
0.1- 45°/sec
Preset Speed
Pan: 100°/sec, Tilt: 45°/sec
Preset Number
255 presets (10 presets via remote control)
Other Parameter
Stored Temperature
-10℃~+70℃
Storage Humidity
20%~95%
Working Temperature
-10℃~+50℃
Working Humidity
20%~80%
Dimension
7.1*4.5*5.9inch (181*115*149mm)
Weight
2.5lbs (1.15kg)
Dual stream output
Format
Network Protocols
LAN: H.265, H.264
USB3.0: YUY2, MJPEG, H.264, NV12, H.265
Double track 3.5mm linear input
HDMI, SDI, LAN
AAC/MP3/G.711A
RS232-IN, RS232-OUT, RS422
VISCA/Pelco-D/Pelco-P, Baud Rate: 115200/38400/9600/4800/2400bps
HEC3800 outlet (DC12V)
RTSP, RTMP, ONVIF, GB/T28181;
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3. Remote Control
3.1 Functions for IR Remote Control
1). In this manual, “press the key” means a short press rather than a long-press and hold. A note will be given if a
long-press for more than one second is required.
2). When a key-combination is required, do it in sequence. For example 【*】+【#】+【F1】 means press 【*】
first and then press【#】and lastly press【F1】.
1. Standby Button
Press this button and hold it for 3 secs to enter standby mode. The camera will do
self-testing and return back to 【HOME】position. (Note: If Preset 0 is set, and with no
operation for 12s, the camera will automatically turn to Preset position 0.
2. Camera Address Selection
Press the camera address number to control the particular camera with the address setting.
3. Number Keys
To set or call 0-9 presets.
4. *, #, Key Combination
To use as combination with 【F1-F4】 to set camera address.
【*】+【#】+【F1】: Camera Address No.1
【*】+【#】+【F2】: Camera Address No. 2
【*】+【#】+【F3】: Camera Address No. 3
【*】+【#】+【F4】: Camera Address No. 4
5. Focus Control
【
AUTO】: to enter auto focus mode.
【MANUAL】: to enter manual focus mode.
Switch the camera focus mode to manual by pressing FOCUS【+】 or FOCUS【-】to
adjust.
6. Zoom Control
ZOOM【+】: Lens near; ZOOM【-】: Lens far
7. Set/ Clear Presets
【SET PRESET】+【0-9】 number key: To set presets
【CLEAR PRESET】+【0-9】number key: To clear presets
8. Pan-Tilt Control Buttons
Press the
【HOME】 to return to the center position.
9. BLC Control
【BLC ON/OFF】: To turn on/off the back light.
10. Menu Settings
【MENU】: to open/ close the OSD menu; to enter/ exit the OSD menu, or to return to the previous submenu.
Up, down, left and right buttons to adjust the camera position. Press
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11. Key Combination Functions
1) 【#】+【#】+【#】: Clear all presets
2) 【*】+【#】+【6】: Restore factory defaults
3) 【*】+【#】+【9】: Flip switch
4) 【*】+【#】+【AUTO】: Enter the auto mode
5) 【*】+【#】+【3】: Set language to Chinese
6) 【*】+【#】+【4】: Set language to English
7) 【*】+【#】+【MANUAL】: Restore the default user
name, PSW and IP address
8) 【#】+【#】+【0】: Switch the video format to 1080P60
9)【#】+【#】+【1】: Switch the video format to 1080P50
10)【#】+【#】+【2】: Switch the video format to 1080I60
11)【#】+【#】+【3】: Switch the video format to 1080I50
12)【#】+【#】+【4】: Switch the video format to 720P60
13)【#】+【#】+【5】: Switch the video format to 720P50
14)【#】+【#】+【6】: Switch the video format to 1080P30
15)【#】+【#】+【7】: Switch the video format to 1080P25
16)【#】+【#】+【8】: Switch the video format to 720P30
17)【#】+【#】+【9】: Switch the video format to 720P25
3.2 Camera Menu
1. Menu Options
【MENU】: Enter /exit the OSD menu or return to the previous sub-menu
【HOME】: Enter the sub-menu
【↑】【 ↓】： Choose item
【←】【 →】： Modify values
2. Menu Structure
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4. Network Configuration
4.1 Network Connection
Direct connection: Connect the camera and computer via an Ethernet cable directly.
Internet connection mode: Connect the camera to Internet (via a Router or a Switch).
The computer must be assigned to the network segment where the camera IP address belongs to. The device will
not be accessible otherwise.
The camera’s default IP address is 192.168.5.163, and in this case, your computer’s IP must be 192.168.5.xxx.
Open “Network and Sharing Center”, select “Ethernet”, “Ethernet Status”, “Properties”. Double click “Internet
protocol version 4 (TCP/IPv4)”. In the TCP/IPv4 Properties window; select “Advanced” to access TCP/IP settings.
Set computer’s IP, subnet mask and default gateway accordingly. Click the “Confirm” to finish the adding of IP
segment. If you’re using a camera with default settings, the recommended settings for your computer is:
IP: 192.168.5.160
Subnet mask: 255.255.255.0
Default gateway: 192.168.5.1
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Note: please make sure the IP address to be added is not the same as any other device connected to your
computer.
To verify the network segment has been successfully added, click “Search” icon and input “cmd”. Then click
“Command Prompt” and open DOS command window. Ping 192.168.5.26 and press Enter key to display
information as shown below:
Connect the camera to your computer, power on. Open DOS command window, and ping 192.168.5.163, then press
Enter key.
4.2 IE Login
1) Web Page Login
Input the default IP address 192.168.5.163 in the browser and click Enter. User can login as administrator or as
normal user. If login as administrator (Default User name/Password: admin), users can preview, playback, and set
configuration; If login in as normal user (Default User name/Password:user1 or user2), users can only preview,
playback, camera configurations cannot be changed.
Note: Web access support IE and Chrome browsers.
2) Download and Install Plug in for IE login
First-time login: a pop-up message will show on the bottom of IE browser: “Playback plug-in is not installed,
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please download and install!”. Click on this message, download and install MRWebXinstall.exe following the
information.
4.3 Video Encode
1). Video Stream Capture
Configurations -> Video Configure-> Video Encode
Configure the parameters according to the network settings.
Note: stream name live/av0 (live/ XXX)
For example:
The default IP address of the camera is 192.168.5.163. To obtain video via RTSP stream, please use the URL
below:
rtsp://192.168.5.163/live/av0
rtsp://192.168.5.163/live/av1
2). Push Video Stream
Configurations -> Video Configure-> Stream Publish
（av0 main stream）
（av1 sub stream）
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To push RTMP stream to a server/ platform (public network), make sure the camera’s IP configurations are set to be
consistent with the public network, otherwise it will not connect to server successfully. For connection details,
please refer to: avipas.com-> SUPPORT -> HOW TO MATERIALS -> How to live stream.
Host address: server address. Can be a domain name or an IP address
Host port: server default port number
Stream name: live/test (live/ XXX)
Username and password: you will find the username and password on your server, otherwise leave it empty
Access URL
Or (rtmp://host IP address: host port/live/xxx)
：rtmp://host domain name: host port/live/xxx
4.4 Software Upgrade
1). Log in to the web page to access camera settings.
2). Go to “Configurations” tab -> System Configure-> Update
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3). Click "Browse…" to select the “.mrg” update file, then click upgrade button to start the upgrading process.
Ack/Completion Message
Command packet
Note
Error Messages
Command packet
Note
eturned when the command format is different or when a
Command Not
Returned when a command cannot be executed due to
current conditions. For example, when commands
focus manually are received during auto
Command
Function
Command packet
Note
Off
8x 01 04 00 03 FF
Stop
8x 01 04 08 00 FF
4). A "successful upgrade" message will prompt, and camera will reboot after completion of update.
Re-log in to check the firmware version to make sure software upgrade is successful.
Click “Reboot” -> "restore factory default" to restore camera to factory default and reboot. (default IP
192.168.5.163, user name: admin; password admin).
5. Serial Port Communication and Control
AV-1563 could be controlled through RS232/RS485 interface; RS232C serial parameters are as below:
Baud rate: 2400/4800/9600/115200 bits / sec; Start bit: 1; data bits: 8; Stop bit: 1; Parity: None.
5.1 VISCA Protocol Return Command
ACK z0 41 FF Returned when the command is accepted.
Completion z0 51 FF Returned when the command has been executed.
z = camera address + 8
Syntax Error z0 60 02 FF
Executable
z0 61 41 FF
R
command with illegal command parameters is accepted
controlling the
focus.
5.2 VISCA Protocol Control Command
AddressSet Broadcast 88 30 0p FF p：Address setting
IF_Clear Broadcast 88 01 00 01 FF I/F Clear
CommandCancel 8x 21 FF
CAM_Power
On 8x 01 04 00 02 FF
Power ON/OFF
Stop 8x 01 04 07 00 FF
CAM_Zoom
Wide (Standard) 8x 01 04 07 03 FF
Tele (Variable) 8x 01 04 07 2p FF
Wide (Variable) 8x 01 04 07 3p FF
Direct 8x 01 04 47 0p 0q 0r 0s FF pqrs: Zoom Position
Tele (Standard) 8x 01 04 07 02 FF
p = 0(low) - F(high)
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Command
Function
Command packet
Note
CAM _Focus
Far(Standard) 8x 01 04 08 02 FF
8x 01 04 47 0p 0q 0r 0s
0t 0u 0v 0w FF
pqrs: Zoom Position
tuvw: Focus Position
Top
8x 01 04 AA 00 FF
One Push WB Trigger(Enabled during One
Push WB mode)
Direct
8x 01 04 43 00 00 0p 0q FF
pq: R Gain
Down
8x 01 04 04 03 FF
Near(Standard) 8x 01 04 08 03 FF
Far(Variable) 8x 01 04 08 2p FF
Near (Variable) 8x 01 04 08 3p FF
Direct 8x 01 04 48 0p 0q 0r 0s FF pqrs: Focus Position
Auto Focus 8x 01 04 38 02 FF
Manual Focus 8x 01 04 38 03 FF
One Push mode 8x 01 04 38 04 FF
CAM _Zoom Focus Direct
High 8x 01 04 58 01 FF
p = 0(low) - F(high)
CAM_AFSensitivity
CAM_AFZone
CAM_WB
CAM_AWBSensitivity
CAM _RGain
CAM_ Bgain
CAM_AE
CAM_Shutter
CAM_Iris
CAM_Gain Limit
Normal 8x 01 04 58 02 FF
Low 8x 01 04 58 03 FF
Center 8x 01 04 AA 01 FF
Bottom 8x 01 04 AA 02 FF
ALL 8x1 01 04 AA 03 FF
One Push mode 8x 01 04 35 03 FF
One Push Trigger 8x 01 04 10 05 FF
CAM_WB Mode 8x 01 04 35 pq FF pq = 00--33 WBMode
Low 8x 01 04 A9 00 FF
High 8x 01 04 A9 02 FF
Reset 8x 01 04 03 00 FF
Up 8x 01 04 03 02 FF
Down 8x 01 04 03 03 FF
Reset 8x 01 04 04 00 FF
Up 8x 01 04 04 02 FF
Direct 8x 01 04 44 00 00 0p 0q FF pq: B Gain
Full Auto 8x 01 04 39 00 FF Automatic Exposure mode
Manual 8x 01 04 39 03 FF Manual Control mode
Shutter priority 8x 01 04 39 0A FF Shutter Priority Automatic Exposure mode
Iris priority 8x 01 04 39 0B FF Iris Priority Automatic Exposure mode
Bright 8x 01 04 39 0D FF Bright mode
Reset 8x 01 04 0A 00 FF
Up 8x 01 04 0A 02 FF
Down 8x 01 04 0A 03 FF
Direct 8x 01 04 4A 00 00 0p 0q FF pq: Shutter Position
Reset 8x 01 04 0B 00 FF
Up 8x 01 04 0B 02 FF
Down 8x 01 04 0B 03 FF
Direct 8x 01 04 4B 00 00 0p 0q FF pq: Iris Position
Reset 8x 01 04 0C 00 FF
Up 8x 01 04 0C 02 FF
Down 8x 01 04 0C 03 FF
Gain Limit 8x 01 04 2C 0p FF p: Gain Positon
Focus sensitivity Setting
Focus Region Setting
WB Sensitivity Setting Normal 8x 01 04 A9 01 FF
Manual Control of R Gain
Manual Control of B Gain
Shutter Setting
Iris Setting
Gain Limit Setting
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Command
Function
Command packet
Note
CAM_Bright
p = 0 – 4 0：Default 1：0.45 2：0.50
3：0.55 4：0.63
50HZ
8x 01 04 23 01 FF
50HZ
P=0-E
0:60% 1:70% 2:80% 3:90% 4:100%
13:190% 14:200%
CAM_ExpComp
CAM_Back Light
CAM_WDRStrength
CAM_NR
Reset 8x 01 04 0D 00 FF
Up 8x 01 04 0D 02 FF
Down 8x 01 04 0D 03 FF
Direct 8x 01 04 4D 00 00 0p 0q FF pq: Bright Positon
On 8x 01 04 3E 02 FF
Off 8x 01 04 3E 03 FF
Reset 8x 01 04 0E 00 FF
Down 8x 01 04 0E 03 FF
Direct 8x 01 04 4E 00 00 0p 0q FF pq: ExpComp Position
On 8x 01 04 33 02 FF
Off 8x 01 04 33 03 FF
Reset 8x 01 04 21 00 FF
Up 8x 01 04 21 02 FF
Down 8x 01 04 21 03 FF
Direct 8x 01 04 51 00 00 00 0p FF p: WDR Level Positon
2D 8x 01 04 53 0p FF P=0-7 0:OFF
3D 8x 01 04 54 0p FF P=0-8 0:OFF
Bright Setting
Exposure Compensation ON/OFF
Exposure Compensation Amount Setting Up 8x 01 04 0E 02 FF
Back Light
Compensation
WDR Level Setting
CAM_Gamma 8x 01 04 5B 0p FF
CAM_Low-Light Mode
CAM_Flicker
CAM_Aperture
CAM_Picture effect
CAM_Memory
CAM_LR_Reverse
CAM_PictureFlip
ON 8x 01 04 2D 01 FF
OFF 8x 01 04 2D 00 FF
OFF 8x 01 04 23 00 FF OFF
60HZ 8x 01 04 23 02 FF 60HZ
Reset 8x 01 04 02 00 FF
Up 8x 01 04 02 02 FF
Down 8x 01 04 02 03 FF
Direct 8x 01 04 42 00 00 0p 0q FF pq: Aperture Gain
B&W-Mode 8x 01 04 63 04 FF
OFF 8x 01 04 63 00 FF
Reset 8x 01 04 3F 00 pq FF
Set 8x 01 04 3F 01 pq FF
Recall 8x 01 04 3F 02 pq FF
On 8x 01 04 61 02 FF
Off 8x 01 04 61 03 FF
On 8x 01 04 66 02 FF
Off 8x 01 04 66 03 FF
Low-Light Mode Setting
Aperture Control
Picture effect Setting
pq: Memory Number(=0 to 254)
Corresponds to 0 to 9 on the Remote
Commander
Image Flip Horizontal ON/OFF
Image Flip Vertical ON/OFF
CAM_ColorSaturation Direct 8x 01 04 49 00 00 00 0p FF
CAM_IDWrite 8x 01 04 22 0p 0q 0r 0s FF pqrs: Camera ID (=0000 to FFFF)
SYS_Menu
IR_Receive
IR_ReceiveReturn
ON 8x 01 04 06 06 02 FF Turn on the menu screen
OFF 8x 01 04 06 06 03 FF Turn off the menu screen
ON 8x 01 06 08 02 FF
OFF 8x 01 06 08 03 FF
On 8x 01 7D 01 03 00 00 FF
Off 8x 01 7D 01 13 00 00 FF
5:110% 6:120% 7:130% 8:140%
9:150% 10:160% 11:160% 12:180%
IR(remote commander)receive On/Off
IR(remote commander)receive message via
the VISCA communication ON/OFF
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Command
Function
Command packet
Note
CAM_SettingReset Reset 8x 01 04 A0 10 FF Reset Factory Setting
P: 0~E Video format
4:720P60 9:720P25
Up
8x 01 06 01 VV WW 03 01 FF
Down
8x 01 06 01 VV WW 03 02 FF
Left
8x 01 06 01 VV WW 01 03 FF
Right
8x 01 06 01 VV WW 02 03 FF
Upleft
8x 01 06 01 VV WW 01 01 FF
Upright
8x 01 06 01 VV WW 02 01 FF
DownLeft
8x 01 06 01 VV WW 01 02 FF
DownRight
8x 01 06 01 VV WW 02 02 FF
Stop
8x 01 06 01 VV WW 03 03 FF
8x 01 06 02 VV WW
0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF
8x 01 06 03 VV WW
0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF
Home
8x 01 06 04 FF
Reset
8x 01 06 05 FF
8x 01 06 07 00 0W
0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF
8x 01 06 07 01 0W
07 0F 0F 0F 07 0F 0F 0F FF
y0 50 02 FF
Auto Focus
y0 50 03 FF
Manual Focus
y0 50 04 FF
One Push mode
y0 01 04 AA 02 FF
Bottom
y0 01 04 AA 03 FF
All
y0 50 pq FF
Auto
pq =WBMode
CAM_Brightness Direct 8x 01 04 A1 00 00 0p 0q FF pq: Brightness Position
CAM_Contrast Direct 8x 01 04 A2 00 00 0p 0q FF pq: Contrast Position
OFF 8x 01 04 A4 00 FF
CAM_Flip
CAM_VideoSystem
Pan_tiltDrive
Flip-H 8x 01 04 A4 01 FF
Flip-V 8x 01 04 A4 02 FF
Flip-HV 8x 01 04 A4 03 FF
Set camera video
system
AbsolutePosition
8x 01 06 35 00 0p FF
Single Command For Video Flip
0:1080P60 5:720P50
1:1080P50 6:1080P30
2:1080i60 7:1080P25
3:1080i50 8:720P30
VV: Pan speed 0x01 (low speed) to 0x18
(high speed)
WW: Tilt speed 0x01 (low speed) to 0x14
(high speed)
YYYY: Pan Position
ZZZZ: Tilt Position
RelativePosition
Set
Pan-tilt LimitSet
Clear
W:1 Up Right 0:Down Left
YYYY: Pan Limit Position(TBD)
ZZZZ: Tilt Limit Position(TBD)
5.3 VISCA Protocol Inquiry Command
Command Command Packet Return Packet Note
CAM_PowerInq 8x 09 04 00 FF
CAM_ZoomPosInq 8x 09 04 47 FF y0 50 0p 0q 0r 0s FF pqrs: Zoom Position
CAM_FocusAFModeInq 8x 09 04 38 FF
CAM_FocusPosInq 8x 09 04 48 FF y0 50 0p 0q 0r 0s FF pqrs: Focus Position
CAM_AFSensitivityInq 8x 09 04 58 FF
CAM_AFZoneInq 8x 09 04 AA FF
y0 50 02 FF On
y0 50 03 FF Off(Standby)
y0 50 01 FF High
y0 50 02 FF Normal
y0 50 03 FF Low
y0 01 04 AA 00 FF Top
y0 01 04 AA 01 FF Center
CAM_WBModeInq 8x 09 04 35 FF
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y0 50 00 FF Low
y0 50 03 FF
Manual
y0 50 0A FF
Shutter priority
y0 50 0B FF
Iris priority
y0 50 0D FF
Bright
y0 50 02 FF
On
CAM_NRLevel(3D) Inq
8x 09 04 54 FF
y0 50 0p FF
P:3D NRLevel
p: Flicker Settings(0: OFF, 1:
y0 50 04 FF
B&W
CAM_MemoryInq
8x 09 04 3F FF
y0 50 0p FF
p: Memory number last operated.
y0 50 02 FF
On
y0 50 03 FF
Off
y0 07 7D 01 04 07 FF
Zoom tele/wide
y0 07 7D 01 04 38 FF
AF ON/OFF
y0 07 7D 01 04 33 FF
Camera _Backlight
y0 07 7D 01 04 3F FF
Camera _Memery
y0 07 7D 01 06 01 FF
Pan_titleDriver
CAM_AWBSensitivityInq 8x 09 04 A9 FF
y0 50 01 FF Normal
y0 50 02 FF High
CAM_RGainInq 8x 09 04 43 FF y0 50 0B FF 7000K
CAM_BGainInq 8x 09 04 44 FF y0 50 00 00 0p 0q FF pq: B Gain
y0 50 00 FF Full Auto
CAM_AEModeInq 8x 09 04 39 FF
CAM_ShutterPosInq 8x 09 04 4A FF y0 50 00 00 0p 0q FF pq: Shutter Position
CAM_IrisPosInq 8x 09 04 4B FF y0 50 00 00 0p 0q FF pq: Iris Position
CAM_Gain LimitInq 8x 09 04 2C FF y0 50 0p FF p: Gain Positon
CAM_ BrightPosiInq 8x 09 04 4D FF y0 50 00 00 0p 0q FF pq: Bright Position
CAM_ExpCompModeInq 8x 09 04 3E FF
y0 50 03 FF Off
CAM_ExpCompPosInq 8x 09 04 4E FF y0 50 00 00 0p 0q FF pq: ExpComp Position
y0 50 02 FF On
CAM_BacklightModeInq 8x 09 04 33 FF
y0 50 03 FF Off
CAM_WDRStrengthInq 8x 09 04 51 FF y0 50 00 00 00 0p FF p: WDR Strength
CAM_NRLevel(2D) Inq 8x 09 04 53 FF y0 50 0p FF P: 2DNRLevel
CAM_FlickerModeInq 8x 09 04 55 FF y0 50 0p FF
50Hz, 2:60Hz)
CAM_ApertureInq 8x 09 04 42 FF y0 50 00 00 0p 0q FF pq: Aperture Gain
CAM_PictureEffectModeIn
q
8x 09 04 63 FF
y0 50 00 FF Off
SYS_MenuModeInq 8x 09 06 06 FF
y0 50 02 FF On
CAM_LR_ReverseInq 8x 09 04 61 FF
y0 50 03 FF Off
y0 50 02 FF On
CAM_PictureFlipInq 8x 09 04 66 FF
y0 50 03 FF Off
CAM_ColorSaturationInq 8x 09 04 49 FF y0 50 00 00 00 0p FF
p: Color Gain setting 0h (60%) to
Eh (130%)
CAM_IDInq 8x 09 04 22 FF y0 50 0p FF p: Gamma ID
y0 50 02 FF On
IR_ReceiveInq 8x 09 06 08 FF
y0 50 03 FF Off
y0 07 7D 01 04 00 FF Power ON/OFF
IR_ReceiveReturn
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CAM_BrightnessInq 8x 09 04 A1 FF y0 50 00 00 0p 0q FF pq: Brightness Position
CAM_GammaInq
8x 09 04 5B FF
y0 50 0p FF
p: Gamma setting
y0 50 00 FF
OFF
y0 50 01 FF
ON
ab cd : vender ID ( 0220 )
P: 0~E Video format
0:1080P60 5:720P50
1:1080P50 6:1080P30
2:1080i60 7:1080P25
4:720P60 9:720P25
y0 50 0w 0w 0w 0w
wwww: Pan Position zzzz:
CAM_ContrastInq 8x 09 04 A2 FF y0 50 00 00 0p 0q FF pq: Contrast Position
y0 50 00 FF Off
y0 50 01 FF Flip-H
CAM_FlipInq 8x 09 04 A4 FF
y0 50 02 FF Flip-V
y0 50 03 FF Flip-HV
CAM_Low-LightModeInq 8x 09 04 2D FF
CAM_VersionInq 8x 09 00 02 FF
y0 50 ab cd
mn pq rs tu vw FF
mn pq : model ID
rs tu : ARM Version
vw : reserve
VideoSystemInq 8x 09 06 23 FF y0 50 0p FF
3:1080i50 8:720P30
Pan-tiltMaxSpeedInq 8x 09 06 11 FF y0 50 ww zz FF
Pan-tiltPosInq 8x 09 06 12 FF
0z 0z 0z 0z FF
ww: Pan Max Speed zz: Tilt
Max Speed
Tilt Position
Note: [X] in the above table indicates the camera address to be operated, 【y】=【x + 8】.
5.4 Pelco-D Protocol Command List
Function Byte1 Byte2 Byte3 Byte4 Byte5 Byte6 Byte7
Up 0xFF Address 0x00 0x08 Pan Speed Tilt Speed SUM
Down 0xFF Address 0x00 0x10 Pan Speed Tilt Speed SUM
Left 0xFF Address 0x00 0x04 Pan Speed Tilt Speed SUM
Right 0xFF Address 0x00 0x02 Pan Speed Tilt Speed SUM
Upleft 0xFF Address 0x00 0x0C Pan Speed Tilt Speed SUM
Upright 0xFF Address 0x00 0x0A Pan Speed Tilt Speed SUM
DownLeft 0xFF Address 0x00 0x14 Pan Speed Tilt Speed SUM
DownRight 0xFF Address 0x00 0x12 Pan Speed Tilt Speed SUM
Zoom In 0xFF Address 0x00 0x20 0x00 0x00 SUM
Zoom Out 0xFF Address 0x00 0x40 0x00 0x00 SUM
Focus Far 0xFF Address 0x00 0x80 0x00 0x00 SUM
Focus Near 0xFF Address 0x01 0x00 0x00 0x00 SUM
Stop 0xFF Address 0x00 0x00 0x00 0x00 SUM
Set Preset 0xFF Address 0x00 0x03 0x00 Preset ID SUM
Clear Preset 0xFF Address 0x00 0x05 0x00 Preset ID SUM
Call Preset 0xFF Address 0x00 0x07 0x00 Preset ID SUM
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Query Pan Position 0xFF Address 0x00 0x51 0x00 0x00 SUM
Query Pan Position Response 0xFF Address 0x00 0x59 Value High Byte Value Low Byte SUM
Query Tilt Position 0xFF Address 0x00 0x53 0x00 0x00 SUM
Query Tilt Position Response 0xFF Address 0x00 0x5B Value High Byte Value Low Byte SUM
Query Zoom Position 0xFF Address 0x00 0x55 0x00 0x00 SUM
Query Zoom Position Response 0xFF Address 0x00 0x5D Value High Byte Value Low Byte SUM
5.5 Pelco-P Protocol Command List
Function Byte1 Byte2 Byte3 Byte4 Byte5 Byte6 Byte7
Up 0xA0 Address 0x00 0x08 Pan Speed Tilt Speed 0xAF XOR
Down 0xA0 Address 0x00 0x10 Pan Speed Tilt Speed 0xAF XOR
Left 0xA0 Address 0x00 0x04 Pan Speed Tilt Speed 0xAF XOR
Right 0xA0 Address 0x00 0x02 Pan Speed Tilt Speed 0xAF XOR
Upleft 0xA0 Address 0x00 0x0C Pan Speed Tilt Speed 0xAF XOR
Upright 0xA0 Address 0x00 0x0A Pan Speed Tilt Speed 0xAF XOR
DownLeft 0xA0 Address 0x00 0x14 Pan Speed Tilt Speed 0xAF XOR
DownRight 0xA0 Address 0x00 0x12 Pan Speed Tilt Speed 0xAF XOR
Zoom In 0xA0 Address 0x00 0x20 0x00 0x00 0xAF XOR
Zoom Out 0xA0 Address 0x00 0x40 0x00 0x00 0xAF XOR
Stop 0xA0 Address 0x00 0x00 0x00 0x00 0xAF XOR
Focus Far 0xA0 Address 0x01 0x00 0x00 0x00 0xAF XOR
Focus Near 0xA0 Address 0x02 0x00 0x00 0x00 0xAF XOR
Set Preset 0xA0 Address 0x00 0x03 0x00 Preset ID 0xAF XOR
Clear Preset 0xA0 Address 0x00 0x05 0x00 Preset ID 0xAF XOR
Call Preset 0xA0 Address 0x00 0x07 0x00 Preset ID 0xAF XOR
Query Pan Position 0xA0 Address 0x00 0x51 0x00 0x00 0xAF XOR
Query Pan Position Response 0xA0 Address 0x00 0x59 Value High Byte Value Low Byte 0xAF XOR
Query Tilt Position 0xA0 Address 0x00 0x53 0x00 0x00 0xAF XOR
Query Tilt Position Response 0xA0 Address 0x00 0x5B Value High Byte Value Low Byte 0xAF XOR
Query Zoom Position 0xA0 Address 0x00 0x55 0x00 0x00 0xAF XOR
Query Zoom Position
Response
0xA0 Address 0x00 0x5D Value High Byte Value Low Byte 0xAF XOR
Byte
8
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6. Maintenance and Troubleshooting
6.1 Maintenance
1) Please power off the camera and disconnect the power adapter from socket, whenever the camera is not in use.
2) Use soft cloth or tissue to clean the camera cover. Wipe it with a soft, dry cloth when cleaning the camera lens.
Wipe it gently with a mild detergent if needed. Do not use strong or corrosive detergents to avoid scratching the
lens and affecting the video quality.
6.2 Troubleshooting
1) No video output
a. Check the camera power supply, make sure it is connected and the power indicator on the camera is solid green.
b. Check if the camera can perform self-check (move the lens for the entire range) when powered on.
c. Check the video select rotate dial, make sure the video output cable or video display is compatible.
2) No image
Check the video format (system select rotate dial on the rear panel), make sure its format is compatible with your
monitor/switcher.
3) Video dithering when zoom-in or out
Check the camera installation, make sure the support is solid and still.
4) Remote control does not work
a. Remote control address is set to 1 (if the machine is set back to the factory defaults, remote control addresses
need to be back to 1 too)
b. Check the battery, make sure it has enough capacity.
c. Check the menu setting. Camera control via remote controller is only available after exiting the menu. If video
outputs via LAN, menu will not be displayed. Camera menu will automatically close 30sec.
5) Serial port does not work
a. Check the camera serial device protocol, baud rate and address (camera ID), make sure they’re consistent with
controller’s settings.
b. Check the serial cable, make sure it is connected properly.
6) Web pages cannot log in
a. Check whether the network cable is connected properly (Ethernet port indicator light should be flashing yellow).
First-time use, please connect the camera directly to your PC.
b. Check if the computer is set to the network segment that is consistent with the IP address of the camera. For
details, please refer to: avipas.com-> SUPPORT -> HOW TO MATERIALS -> Access camera via IP.
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Warranty
Thank you for your interest in the products of AVIPAS Inc.
This Limited Warranty applies to HD Conference Camera purchased from AVIPAS Inc.
This Limited Warranty covers any defect in material and workmanship under normal use within the Warranty
Period. AVIPAS Inc. will repair or replace the qualified products at no charge.
AVIPAS Inc. provides a one (1)-year warranty (from the date of purchase) for this HD Conference Camera.
This Limited Warranty does not cover problems including but not limited to: improper handling, malfunction or
damage not resulting from defects in material.
To receive warranty service, please contact AVIPAS Inc. first. We will decide whether a repair or replacement is
needed and will advise you of the cost of such repair or replacement.
Copyright Notice
All contents of this manual, whose copyright belongs to our Corporation cannot be cloned, copied or translated
without the permission of the company. Product specifications and information which were referred to in this
document are for reference only. We may alter the content at any time and without prior notice.
VER: 2020-08-05 (EN)
Contact Details:
AViPAS Inc.
Address: 4320 Stevens Creek Blvd. Suite 227
San Jose, CA 95129
Phone: 1-844-228-4727
Fax: (408) 228-8438
Email: info@avipas.com
Website: http://www.avipas.com
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