Avigilon VMA-RPA-4P2, VMA-RPA-4P4 User Manual

User Manual

Avigilon ACC™ ES Analytics Appliance

VMA-RPA-4P2 and VMA-RPA-4P4

(ACC ESfirmware releases 1.4.8.50 and earlier)

©2017 -2018,Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILON CONTROL
CENTER, ACC, and TRUSTED SECURITY SOLUTIONS are trademarks of Avigilon Corporation. Other names or
logos mentioned herein may be the trademarks of their respective owners. The absence of the symbols ™ and ®
in proximity to each trademark in this document or at all is not a disclaimer of ownership of the related
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other jurisdictions worldwide (see avigilon.com/patents). Unless stated explicitly and in writing, no license is
granted with respect to any copyright, industrial design, trademark, patent or other intellectual property rights of
Avigilon Corporation or its licensors.

This document has been compiled and published using product descriptions and specifications available at the
time of publication. The contents of this document and the specifications of the products discussed herein are
subject to change without notice. Avigilon Corporation reserves the right to make any such changes without
notice. Neither Avigilon Corporation nor any of its affiliated companies: (1) guarantees the completeness or
accuracy of the information contained in this document; or (2) is responsible for your use of, or reliance on, the
information. Avigilon Corporation shall not be responsible for any losses or damages (including consequential
damages) caused by reliance on the information presented herein.

Avigilon Corporation
avigilon.com

PDF-4PortAnalytics-A

Revision: 2 - EN

20180920

This device is provided with a battery powered real-time clock circuit. There is a danger of explosion if battery is
incorrectly replaced. Replace only with same or equivalent type recommended by the manufacturer. Discard
used batteries according to the manufacturer's instructions.

This equipment is to be connected only to PoE networks without routing to the outside plant.

ii

Table of Contents

Introduction 1

Overview 1

Front View 1

Rear View 2

System Requirements 2

Camera Frame Rate 2

Web Browser 2

Supported Network Configurations 3

Hardware Installation 4

Troubleshooting — Cannot Reach Default IP Address 5

Configuring the Avigilon Control Center™ Software 6

Starting Up and Shutting Down the Avigilon Control Center Client Software 6

Starting Up the Client Software 6

Shutting Down the Client Software 6

Logging Into and Out of a Site 6

Logging In 7

Logging Out 7

Changing the Administrator Password 7

Connecting Cameras to the Avigilon Control Center Software 8

Setting the Recording Schedule 9

Creating a Recording Template 9

Setting Up a Weekly Recording Schedule 10

Setting Data Aging 10

Enabling Server Analytics 12

Adding Users and Groups 12

Adding Groups 13

Adding Users 14

Advanced Settings 14

Configuring the Appliance 16

Accessing the Web Interface 16

Web Interface Launch Page 16

ACC Server Panel 17

ACC Logs Panel 18

Device Panel 18

Network Panel 20

iii

Budgeting PoE Power 20

Assigning a PoE Power Budget 21

PoE Status 22

System Logs Panel 22

Connecting to External Devices 23

LEDIndicators 24

Front Panel LEDs 24

Back Panel LEDs 24

Using the Reset Button 25

Restarting the System 25

Restoring Factory Default Settings 25

Supported Network Configurations 26

Troubleshooting — Cannot Reach Default IP Address 27

iv

Introduction

The Avigilon ACC ES Analytics Appliance is an all-in-one solution for network video recording plus server side
video analytics. The appliance features:

l A network switch to connect and power IP cameras.

l Built-in server to run the Avigilon Control Center Server Software.

l Video analytics engine to enable connected cameras to detect classified objects.

This guide describes how to configure the system after the appliance has been powered and is connected the
local area network.

Overview

Front View

1. Reset button

Use this button to physically restart the appliance or perform a factory reset.

2. Status LED

Provides information about daily operations. For more information, see LEDIndicators on page24.

Introduction 1

Rear View

1. Corporate network uplink port

Accepts a 1GbE Ethernet connection to the general network to allow users access to the web interface
and connected camera video.

2. Camera network uplink port

Accepts a 1GbE Ethernet connection to the cameras that are connected to the PoE switch component.
Can be used to link to other PoE switches and cameras.

3. PoE switch component

Connect cameras to the 10/100 speed PoE switch component to power the cameras and record video.

4. Power connector

Accepts power to the appliance.

5.

I/O connector

Provides connections to external input/output devices. For more information, see Connecting to External
Devices on page23.

System Requirements

Camera Frame Rate

The ACC ES Analytics Appliance can provide analytics for non-analytics cameras. For optimal analytics
performance, the source camera should stream a minimum of 10 images per second (ips).

Web Browser

The ACC ES Analytics Appliance administration settings are managed through a web interface.

Rear View 2

The web interface can be accessed from any Windows®, Mac or mobile device using any of the following web
browsers:

l Mozilla Firefox® browser version 3.6 or later

l Google Chrome™ browser 8.0 or later

l Microsoft Edge™ browser 25 or later

l Safari® 5.0 or later

l Chrome on Android™ 2.2 or later

l Safari on Apple® iOS 5 or later.

l Windows Internet Explorer® browser version 7.0 or later

NOTE: Your web browser must be configured to accept cookies or the web interface will not function correctly.

Supported Network Configurations

NOTE: Camera Uplink Port does not support dynamically switching DHCP servers.

Network

Connections

Corporate LAN

Uplink only

Camera LAN

Uplink only

Corporate and

Camera

LAN Uplink

Camera Web

Interface

Access

No

Yes

via Camera
LAN Uplink
only

Supported IP Configurations

Corporate LAN

Uplink

Static or DHCP
assigned

Unconnected
(leave as DHCP)

Static, DHCP­assigned, DHCP­Zeroconf

Camera LAN

Uplink

Unconnected
(leave as DHCP)

Static, DHCP­assigned, DHCP­Zeroconf

Static, DHCP­assigned, DHCP­Zeroconf

Notes

Camera LAN Uplink and
connected cameras will use
Zeroconf IP addresses.

Corporate and Camera LAN
Uplinks must be on different
subnets.

Supported Network Configurations 3

Hardware Installation

Complete the recommended procedure for installing the device:

1. Connect power and wait for the device to start up.

Do not connect any other cables until instructed in this procedure.

The status LED turns green to indicate that the device is turned on.

2. Connect an Ethernet cable directly from a DHCP enabled port on your configuring laptop to the camera
network port on the device.

3. Open a web browser on the connected laptop and enter this IP address: https://169.254.100.100.

If you cannot reach the IP address, see Troubleshooting — Cannot Reach Default IP Address on the next
page.

4. When you are prompted by the web interface, enter a new password for the administrator username.

The Strength meter measures the complexity of your password: Red is too simple, yellow is reasonably
complex, and green is complex. Complexity measures the difficulty to discover your password, not how
secure your password is. A complex password is recommended.

The page refreshes and you are prompted to log in.

5. Enter administrator as the username and your new password.

The Web Interface launch page is displayed.

6. In the navigation sidebar, expand ACC and click Server to open the ACC Server panel.

7. In the General pane, click the Client Installer Download button to download and install a copy of the
AvigilonControl Center (ACC) Client software to the connected laptop.

8. In the navigation sidebar, click Device to open the Device panel.

9. In the Hostname pane, assign a new hostname for the device.

10. In the navigation sidebar, click Network to open the Network panel.

11. In the Corporate and Camera panes, select how it obtains an IPaddress from the corporate network and
the camera network. For more information, see Network Panel on page20.

12. Connect an Ethernet cable from the device to the corporate network.

13. Disconnect the configuring laptop from the device.

14. If required, mount the device on a wall using the supplied mounting brackets.
CAUTION — The device must be mounted as instructed or any issues that arise will not be

covered by the warranty.

a. Attach the wall mount brackets to the lowest threaded holes on the sides of the device.

b. Position the device with the rear panel facing downwards.

c. Screw the wall mounting brackets to the wall.

Hardware Installation 4

15. Connect the cameras to the PoE switch component.

NOTE: Allow the device 1 to 2 minutes to budget power to all connected devices. The front camera
status LEDs initially show that PoE is provided to all connected devices, but the status may change if the
system detects that the total power consumption exceeds the PoE limits.

16. If required, connect other switches and cameras to the camera network.

Now, you can configure the device and cameras for daily operation through the Avigilon Control Center Client
software. For more information, see Configuring the Avigilon Control Center™ Software on page6.

Troubleshooting — Cannot Reach Default IP Address

If the 169.254.100.100 address is not accessible during the hardware installation, it is because the network cable
was connected to the corporate network port rather than the recommended camera port.

You can choose to restore the 169.254.100.100 address by reverting the appliance to its factory default settings.
For more information, see Restoring Factory Default Settings on page25.

Or, you can avoid reverting to the factory default settings by discovering the DHCP assigned IPaddress from the
ACC Client software:

1. Download and install the ACC Client software on to the configuration laptop.

The ACC Client software can be downloaded from the Avigilon website: avigilon.com.

2. Launch the ACC Client software.

3. Log into the site that uses this naming convention: VMA-RPA-4Px-xxxxxxxxxx.AVIGILON.

The default username is administrator, with no password.

NOTE: The username and password for the ACC application is separate from the credentials for the
appliance web interface. To change the password for the ACC application, see Changing the
Administrator Password on page7.

4. Display the server Setup tab.

At the top of the window, the appliance IP address is displayed.

5. Open a web browser and enter the IP address in this format: https://<IP address>.

6. Continue the remaining steps for installing the appliance.

Troubleshooting — Cannot Reach Default IP Address 5

Configuring the Avigilon Control Center™ Software

The ACC Client software allows you to view live and recorded video, monitor events, set up alarms, and control
user access to the system.

The ACC Client software is the application that you would use on a daily basis. It is also where most of the
system configurations are made.

This section includes the recommended steps for setting up your ACC system for the first time.

Starting Up and Shutting Down the Avigilon Control Center Client
Software

Starting Up the Client Software

Perform one of the following:

l In the Start menu, select All Programs or All Apps > Avigilon > Avigilon Control Center Client.

l

Double-click or desktop shortcut icon.

l From the AvigilonControl Center Admin Tool, click Launch Control Center Client. For more information,

see the AvigilonControl Center Server User Guide.

When you are prompted, log in to your site. You can only access cameras and video after you log in.

Once the application has started, it will automatically display a list of all the sites that are connected to the same
network. You will be prompted to log in to all sites.

Shutting Down the Client Software

1.

In the top-right corner of the Client software, select > Exit.

2. When the confirmation dialog box appears, click Yes.

Logging Into and Out of a Site

After you start the ACC Client software, you are immediately asked to log in to a site. By default, the ACC ES
Analytics Appliance is automatically added to the system as a server within a site of the same name.

Configuring the Avigilon Control Center™ Software 6