Avigilon Lenel OnGuard to ACC Alarm Gateway Integration User Manual

Avigilon Control Center 5

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System Integration Guide

OnGuard to ACC Alarm Gateway

INT-LENELGATEWAY-A-Rev1

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No copying, distribution, publication, modification, or incorporation of this document, in whole or part, is
permitted without the express written permission of Avigilon. In the event of any permitted copying,
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of Avigilon.

Lenel, the Lenel logo, and OnGuard are registered trademarks and VideoViewer is a trademark of
Systems International, Inc.

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Revised 2013-11-15

Lenel

Table of Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Checking the Licence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Adding an Integration User in Avigilon . . . . . . . . . . . . . . . . . . 3

Adding an Integration User to Lenel . . . . . . . . . . . . . . . . . . . . 3

Adding Avigilon Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

OnGuard to ACC Alarm Gateway . . . . . . . . . . . . . . . . . . 5

Backing Up Mapped Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Restoring Mapped alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Monitoring Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Gateway Does Not Show Any OnGuard Devices or Events . 8

Gateway Does Not Show Any Avigilon Alarms . . . . . . . . . . . . 8

Gateway Displays Avigilon Alarm as “Unknown Alarm” . . . . 9

Mapped Alarms Not Activated in the

Avigilon Control Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Avigilon Control Center 5 System Integration Guide with Lenel OnGuard

Introduction

The OnGuard to ACC Alarm Gateway integration allows events triggered in the Lenel
OnGuard system to be monitored and recorded through the Avigilon Control Center
(ACC) system.

Requirements

Vendor Requirements

Avigilon Control Center Server Software 5.x and later

Avigilon Control Center Client Software 5.x and later

Avigilon Lenel Integration NVR Licence:

ACC5-LENL-ONGRD

If you are also using the Video and Event Viewer integration, this one
license will work for both integrations.

Avigilon OnGuard to ACC Alarm Gateway integration

executable file:

OnGuardToACCAlarmGateway.exe

The file can be downloaded at

http://avigilon.com/support-and-downloads/for-soft­ware/integration-and-plug-in-downloads/

Lenel OnGuard version 6.5.624, 6.6.286

Lenel OnGuard ConduIT Software License:

SWG-1140

For More Information

For more detailed information about the procedures outlined in this guide, refer to the
specific software documentation.

• Avigilon Control Center Client User Guide

• Avigilon Control Center Server User Guide

• OnGuard System Administration User Guide

• OnGuard Data ConduIT User Guide

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