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Avigilon Control Center System
Integration Guide
with Lenel OnGuard
INT-LENEL-D-Rev2
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Copyright © 2013 Avigilon. All rights reserved.
No copying, distribution, publication, modification, or incorporation of this document, in whole or part, is
permitted without the express written permission of Avigilon. In the event of any permitted copying,
distribution, publication, modification, or incorporation of this document, no changes in or deletion of author
attribution, trademark legend, or copyright notice shall be made. No part of this document may be
reproduced, stored in a retrieval system, published, used for commercial exploitation, or transmitted, in any
form by any means, electronic, mechanical, photocopying, recording, or otherwise, without the express written
permission of Avigilon.
Lenel, the Lenel logo, and OnGuard are registered trademarks and VideoViewer is a trademark of
Systems International, Inc.
Microsoft, DirectX and Visual C++ are registered trademarks of Microsoft Corporation.
Avigilon has made every effort to identify trademarked properties and owners on this page. All brands and
product names used in this document are for identification purposes only and may be trademarks or
registered trademarks of their respective companies.
Avigilon
Tel +1.604.629.5182
Fax +1.604.629.5183
Lenel
http://www.avigilon.com
Revised 2013-7-25
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Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Checking the Licence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Avigilon Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Assigning Logical IDs to Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Adding an Integration User in Avigilon . . . . . . . . . . . . . . . . . . . . . . . . . 4
OnGuard Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Adding Avigilon Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Adding Individual Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Adding All Cameras on a Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Testing the Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Viewing Live and Recorded Video . . . . . . . . . . . . . . . . . . . . . . 9
Viewing Live Video in Alarm Monitoring . . . . . . . . . . . . . . . . . . . . . . . . 9
Viewing Live Video in VideoViewer . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Viewing Recorded Video in Alarm Monitoring . . . . . . . . . . . . . . . . . . . 10
Viewing Recorded Video in VideoViewer . . . . . . . . . . . . . . . . . . . . . . 10
Reviewing Alarms with Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Exporting Video in OnGuard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Avigilon Lenel Integration Fails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Video Display in the System Administration Software . . . . . . . . . . . . . 12
Video Display in the Alarm Monitoring Software . . . . . . . . . . . . . . . . . 13
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Avigilon Control Center System Integration Guide with Lenel OnGuard
Introduction
The Avigilon Control Center system integration with the Lenel OnGuard® software allows users
to use the Lenel OnGuard interface to access Avigilon Control Center features. Specifically, users
can view live and recorded video, export video, view video events and control PTZ devices from
the Avigilon Control Center through the OnGuard software.
Requirements
Vendor Requirements
Avigilon Control Center Server Software 4.x and later
Avigilon Control Center Client Software 4.x and later
Avigilon Lenel Integration NVR Licence:
ACC-OnGuard NVR Licence
Avigilon Avigilon Lenel integration executable file:
Avigilon Lenel Accessory Add-on.msi
The file can be downloaded at
http://avigilon.com/support-and-downloads/forsoftware/integration-and-plug-in-downloads/
Lenel OnGuard version 6.0.148, 6.1.222, 6.3.249,
6.4.500, 6.5.624, 6.6.286
Lenel OnGuard Video Security Server Software
License:
SWS-DV
Lenel 8 Camera Channel Device Licence
DV-CH-8UP
For More Information
For more detailed information about the procedures outlined in this guide, refer to the specific
software documentation.
• Avigilon Control Center Client User Guide
• Avigilon Control Center Server User Guide
• OnGuard System Administration User Guide
• OnGuard Alarm Monitoring User Guide
• OnGuard VideoViewer User Guide
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Installation
The required MIcrosoft® software can be found on Microsoft.com or by contacting Avigilon
Technical Support – http://avigilon.com/support-and-downloads/
Servers
• Each server using the Avigilon Lenel Integration requires a licence from Avigilon.
Add the Lenel Integration NVR licence (ACC-OnGuard NVR Licence) to each
Avigilon server that is to be integrated with the OnGuard software.
• If you are using Lenel OnGuard version 6.0.148, 6.1.222, 6.3.249 or 6.4.500, install
Microsoft C++ 2008
Microsoft DirectX® 9.0c
• If you are using Lenel OnGuard version 6.5.624 or 6.6.286, install Microsoft DirectX®
9.0c on each server using the Avigilon Lenel Integration.
, Microsoft C++ 2008 SP1 with MFC Security Update and
on each server using the Avigilon Lenel integration.
.
• Install the Avigilon Lenel executable (Avigilon Lenel Accessory Add-on.msi
Lenel server running the communications server.
) on the
Client
• If you are using Lenel OnGuard version 6.0.148, 6.1.222, 6.3.249 or 6.4.500, install
Microsoft C++ 2008
Microsoft DirectX 9.0c
• If you are using Lenel OnGuard version 6.5.624 or 6.6.286, install Microsoft DirectX
9.0c on each client computer.
• Install the Avigilon Lenel executable (Avigilon Lenel Accessory Add-on.msi
client computers that are running the OnGuard software. This is the same installation
package installed on the server.
, Microsoft C++ 2008 SP1 with MFC Security Update and
on each client computer.
) on the
Checking the Licence
After you have installed all the required software, you can check if the Lenel Integration NVR
licence has been properly applied:
1. Open the Avigilon Control Center Admin Tool.
2. Select the Settings tab and click Licensing. The License Activation dialog box
appears.
The dialog box must say Integration Connections: Yes or the software was not properly
licensed.
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Avigilon Configuration
Once the required licence and software have been installed, configure the Avigilon cameras for
use in the OnGuard software.
All Avigilon camera settings are configured in the Avigilon Control Center Client software. See the
Avigilon Control Center Client User Guide for more information.
Assigning Logical IDs to Cameras
In the Avigilon Control Center Client software, assign a logical ID to each camera. The OnGuard
software will only detect cameras with a logical ID. By default, cameras do not have a logical ID.
1. In the Avigilon Control Center Client software, right-click a camera in the System
Explorer and select Setup.
2. In the camera Setup dialog box, click General.
3. In the General settings dialog box, enter a Logical ID for the camera.
The logical ID must be unique number.
The logical ID should have no more than 5 digits.
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Adding an Integration User in Avigilon
To protect the security of the Avigilon Control Center Server, add a user to the Avigilon software
specifically for connecting to the integration. See the Avigilon Control Center Client User Guide
for details about how to add users.
This user must have the following permissions to enable all the integration features:
• View live images
• Use PTZ controls
• Lock PTZ controls
• View Recorded Images
The integration user name and password is used to add Avigilon servers to the OnGuard
application.
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OnGuard Configuration
After the Avigilon cameras have been configured for use in the OnGuard software, configure
OnGuard to interact with the Avigilon Control Center servers and add the Avigilon cameras into
the OnGuard software.
Adding Avigilon Servers
1. Open the OnGuard System Administration software.
2. Select Video > Digital Video.
3. Select the Video Recorder tab.
4. Select Add to configure a new server.
5. In the Name field, enter a name for the server.
6. In the Video Recorder Type drop down list, select Avigilon Control Center.
7. In the Workstation field, enter the name of the OnGuard server running the
communications server.
8. In the Use IP Address of Video Recorder field, enter the Avigilon server IP address.
9. In the Port field, enter the Avigilon server port number.
10.Enter the server’s User Name and Password. Use the Avigilon username and
password you created for the integration. See Adding an Integration User in Avigilon
on page 4 for more information.
11.In the World Time Zone drop down list, select a time zone.
12.Click OK to save the settings.
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13.When the Full Download dialog box appears, click OK.
14.When the Monitor Zone Assignment dialog box appears, assign the server to a zone
and click OK.
15.Repeat this procedure for each Avigilon server in your installation.
Adding Individual Cameras
1. In the OnGuard System Administration software, select Video > Digital Video then
select the Camera tab.
2. Click Add.
3. Enter a Name for the camera and select the server it will use from the Recorder drop
down list.
4. In the Channel field, enter the logical ID you assigned to the camera in the Avigilon
Control Center Client software. See Assigning Logical IDs to Cameras on page 3 for
more information.
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5. If you want motion alarm events to be displayed, select the Display Motion Detection
Alarms check box.
6. Leave the PTZ controlled by Matrix Switches field empty.
If you have a PTZ camera, the PTZ controls are automatically enabled in the OnGuard
software.
7. Click OK.
8. Repeat this procedure for each Avigilon camera.
Adding All Cameras on a Server
If you are using Lenel OnGuard version 6.5.624 or 6.6.286, you have the option to import all
available cameras at once.
1. In the Video Recorder tab, right-click the connected Avigilon server and select Import
From Recorder.
2. In the following dialog box, select all the cameras you want to import.
NOTE: Only cameras with logical IDs are listed.See Assigning Logical IDs to Cameras on page 3
for more information.
• Click a camera on the Available list to add it to the Import list.
• Or, click Select all to add all available cameras to the Import list.
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•Click Deselect all to empty the Import list.
3. When you’ve added all the cameras you want to the Import list, click OK. You will see a
confirmation dialog box when all the cameras have imported successfully.
The Camera tab now displays all the imported cameras. If you are importing a PTZ camera, the
camera’s configured presets are included with the import.
Testing the Connection
Once the cameras and software have been configured to support the Avigilon Lenel integration,
test the connection to confirm that the integration was successful.
1. In the OnGuard System Administration software, select Video > Digital Video >
Camera tab.
2. Select an Avigilon camera then select the Display Video check box.
If the camera is configured correctly, the live video from the camera is displayed.
If the video from the selected camera does not display, see Troubleshooting on page 12 for more
information.
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Viewing Live and Recorded Video
Once the Avigilon Lenel integration has been successfully installed and configured, you can view,
®
record and export image data from Avigilon cameras in the OnGuard
®
and the OnGuard
VideoViewer™.
Viewing Live Video in Alarm Monitoring
1. Open the OnGuard Alarm Monitoring window.
2. Open the System Status Tree to view all Avigilon cameras. Select View > System
Status > New System Status Window.
3. Right-click a camera and select Launch Video.
Alarm Monitoring software
Video from the selected camera is displayed in the Video Player.
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Viewing Live Video in VideoViewer
1. Open the OnGuard VideoViewer.
2. From the Tree tab, double-click a camera or drag the camera into the video viewing
area.
3. Ensure Play > Live is selected.
Viewing Recorded Video in Alarm Monitoring
1. In the OnGuard Alarm Monitoring software, open the System Status Tree
2. Right-click a camera and select Launch Recorded Video.
3. In the Data/Time dialog box, select the Start Date, End Date and Times.
4. Click OK. The video plays automatically in the Video Player.
Viewing Recorded Video in VideoViewer
1. Open the OnGuard VideoViewer.
2. From the Tree tab, double-click a camera or drag the camera into the video viewing
area.
3. Select Play > Recorded.
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Export Video
Reviewing Alarms with Videos
• To view video associated with an alarm, right-click the alarm event in the Main Alarm
Monitor window and select Launch Video.
The Video Player appears and automatically plays the video related to the alarm.
NOTE: The Avigilon system is unable to play video immediately after it is recorded, so there may
be a delay before video linked to a recent alarm will display. .
Exporting Video in OnGuard
1. Open a recorded video in the Video Player or VideoViewer.
2. Select Options > Export Video.
3. In the Save As dialog box, enter a name for the video file and click Save.
NOTE: Videos exported from Avigilon cameras can only be saved in AVE format.
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Troubleshooting
If the following troubleshooting solutions do not resolve your issue, contact Avigilon Technical
Support – http://avigilon.com/support-and-downloads/
Avigilon Lenel Integration Fails
When you run the Avigilon Lenel Accessory Add-on.msi executable file the first time, the
installation fails.
• Run the Avigilon Lenel Accessory Add-on.msi executable file again.
Installation succeeds the second time.
Video Display in the System Administration Software
When you test the Avigilon Lenel connection in the OnGuard System Administration software, no
video appears. The video display box remains blank.
The issue could be a connection problem between the camera and the Avigilon server, or it could
be a connection problem between the Avigilon server and the OnGuard software.
To resolve a connection issue between the camera and the Avigilon server, perform the following:
• Check if the camera is turned on.
• Check that the camera is connected to the same network as the server.
• See the sections about connecting and disconnecting cameras in the Avigilon Control
Center Client User Guide for other possible solutions.
To resolve a connection issue between the Avigilon server and the OnGuard software, check the
following:
• Ensure the client computer installation is complete. See Client on page 2 for more
information.
• Check that the Avigilon server is turned on.
• Check that the Avigilon server is on the same network as the Lenel server.
• Check that the Avigilon server’s IP address, username and password are entered
correctly in the System Administration software.
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Video Display in the Alarm Monitoring Software
When you attempt to view video from an Avigilon camera in the Alarm Monitoring software, no
video is displayed. However, when you test the connection in the System Administration software,
video successfully displays.
The OnGuard Communications Server may be down or closed.
• To resolve the issue, open the Communications Server. See the OnGuard Alarm
Monitoring User Guide for more information.
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