Avigilon HD-NVR4-PRM-96TB, HD-NVR4-PRM-64TB, HD-NVR4-PRM-157TB, HD-NVR4-PRM-128TB User Manual

User Manual
Avigilon Network Video Recorder
HD-NVR4-PRM-64TB, HD-NVR4-PRM-96TB, HD-NVR4-PRM­128TB and HD-NVR4-PRM-157TB
©2020,Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILON CONTROL CENTER and AVIGILON APPEARANCESEARCH are trademarks of Avigilon Corporation. Other names or logos mentioned herein may be the trademarks of their respective owners. The absence of the symbols ™ and ® in proximity to each trademark in this document or at all is not a disclaimer of ownership of the related trademark. Avigilon Corporation protects its innovations with patents issued in the United States of America and other jurisdictions worldwide (see avigilon.com/patents). Unless stated explicitly and in writing, no license is granted with respect to any copyright, industrial design, trademark, patent or other intellectual property rights of Avigilon Corporation or its licensors.
This document has been compiled and published using product descriptions and specifications available at the time of publication. The contents of this document and the specifications of the products discussed herein are subject to change without notice. Avigilon Corporation reserves the right to make any such changes without notice. Neither Avigilon Corporation nor any of its affiliated companies: (1) guarantees the completeness or accuracy of the information contained in this document; or (2) is responsible for your use of, or reliance on, the information. Avigilon Corporation shall not be responsible for any losses or damages (including consequential damages) caused by reliance on the information presented herein.
Avigilon Corporation avigilon.com
PDF-NVR4PRM-A
Revision: 3 - EN
20200110
ii
Table of Contents
Introduction 1
Before YouStart 1
Overview 1
Front View 1
Back View 2
Installation 4
Package Contents 4
Installing the Rack Rails and Cable Management Arm 4
Connecting Cables 4
Installing the Bezel 5
Configuring Windows 10 5
Activating and Configuring ACC™ Software 6
Troubleshooting 6
Network Configuration 6
Checking System Health 6
Operating System Recovery By Avigilon Recovery Partition 6
Operating System Recovery By External USB 8
Advanced Features 9
Checking System Health 9
Replacing a Hard Drive Blank 10
Replacing Hard Drives 11
Replacing Front or Back Hard Drives 12
Replacing Center Hard Drives 12
LED Indicators 15
Diagnostic Indicators 15
Power Status Indicators 15
Network Link Status Indicators 16
Hard Drive RAID Status Indicators 17
For More Information 18
iii

Introduction

The Avigilon Network Video Recorder is preloaded with the Avigilon Control Center software and is configured for maximum performance and reliability. The Network Video Recorder can be easily integrated into any existing Avigilon security system, or act as the base of a new site.
Before YouStart
Avigilon recommends the use of an uninterruptible power supply (UPS) system to protect your video surveillance system hardware. A UPS system is used to protect critical equipment from mains supply problems, including spikes, voltage dips, fluctuations and complete power failures using a dedicated battery. It can also be used to power equipment during the time it takes for a standby generator to be started and synchronized.
Any UPS connection must include configuration to shut down the Windows operating system on the appliance when battery power is low or there is 15 minutes of power remaining.
It is recommended that cameras not be connected to the appliance until after the appropriate network configuration has been set up.

Overview

Front View

Introduction 1
1.
Bezel
Protects against unauthorized physical access to the hard drives.
2.
Power button
Controls the power supply to the recorder.
3.
Hard drives
Provides access to hot-swappable hard drives. There are LED indicators on each hard drive.
Some drives may contain an empty hard drive tray.
4.
Diagnostic indicators
Provides information about system operations.
For more information, see LED Indicators on page15.
5.
Video connector
Accepts a VGA monitor connection.
6.
Information tag
Provides the product service details and support information.

Back View

1.
Out-of-Band Management (OOBM) connector
Accepts an OOBM RJ-45 connection.
2.
Serial connector
Accepts connections to serial devices.
3.
Video connector
Accepts a VGA monitor connection.
4.
USB connectors
Accepts USB connections to external devices.
Back View 2
5.
Two(2) SFP+ 10 Gbps and Two(2) RJ-45 1 Gbps Ethernet ports
Accepts Ethernet connections to multiple networks.
6.
Power supply
Two hot swappable redundant power supply.
7.
Hot-swappable hard drives
Two hot-swappable hard drives that are part of the storage array.
Back View 3

Installation

Note: The supplied Rack Sliding Rails are compatible with square and round hole racks.

Package Contents

Ensure the package contains the following:
l Avigilon Network Video Recorder
l Rack sliding rail assembly kit
l Cable management arm assembly kit
l Bezel and key
l Power cables (may be provided in a separate box)

Installing the Rack Rails and Cable Management Arm

If the recorder will be kept in a server rack, install the Rack Sliding Rails and the Cable Management Arm provided in the recorder package. Follow the procedures outlined in the Rack Installation Instructions and the CMA Installation Instructions provided in the assembly kits.

Connecting Cables

Refer to the diagrams in the Overview section for the location of the different connectors. Make the following connections as required:
1. Connect a KVM switch or separate keyboard, mouse and monitor to the recorder.
l The keyboard and mouse can be connected to any USB port on the recorder.
l The monitor can be connected to any video connector at the front or back of the recorder.
2. Connect the recorder to your network using an Ethernet cable.
3. For out-of-band management access and functionality, connect Ethernet cable to the OOBM connector.
4. Connect a power cable to each power supply at the back of the recorder.
5. Press the power button on the front of the recorder. Check that the recorder LED indicators display the correct status.
Installation 4
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