This document has been compiled and published using product descriptions and specifications available at
the time of publication. The contents of this document and the specifications of the products discussed
herein are subject to change without notice. Avigilon Corporation reserves the right to make any such
changes without notice. Neither Avigilon Corporation nor any of its affiliated companies: (1) guarantees the
completeness or accuracy of the information contained in this document; or (2) is responsible for your use
of, or reliance on, the information. Avigilon Corporation shall not be responsible for any losses or damages
(including consequential damages) caused by reliance on the information presented herein.
Avigilon Corporation
avigilon.com
PDF-NVR4PRM-A
Revision: 3 - EN
20200110
ii
Table of Contents
Introduction1
Before YouStart1
Overview1
Front View1
Back View2
Installation4
Package Contents4
Installing the Rack Rails and Cable Management Arm4
Connecting Cables4
Installing the Bezel5
Configuring Windows 105
Activating and Configuring ACC™ Software6
Troubleshooting6
Network Configuration6
Checking System Health6
Operating System Recovery By Avigilon Recovery Partition6
Operating System Recovery By External USB8
Advanced Features9
Checking System Health9
Replacing a Hard Drive Blank10
Replacing Hard Drives11
Replacing Front or Back Hard Drives12
Replacing Center Hard Drives12
LED Indicators15
Diagnostic Indicators15
Power Status Indicators15
Network Link Status Indicators16
Hard Drive RAID Status Indicators17
For More Information18
iii
Introduction
The Avigilon Network Video Recorder is preloaded with the Avigilon Control Center software and is
configured for maximum performance and reliability. The Network Video Recorder can be easily integrated
into any existing Avigilon security system, or act as the base of a new site.
Before YouStart
Avigilon recommends the use of an uninterruptible power supply (UPS) system to protect your video
surveillance system hardware. A UPS system is used to protect critical equipment from mains supply
problems, including spikes, voltage dips, fluctuations and complete power failures using a dedicated
battery. It can also be used to power equipment during the time it takes for a standby generator to be
started and synchronized.
Any UPS connection must include configuration to shut down the Windows operating system on the
appliance when battery power is low or there is 15 minutes of power remaining.
It is recommended that cameras not be connected to the appliance until after the appropriate network
configuration has been set up.
Overview
Front View
Introduction1
1.
Bezel
Protects against unauthorized physical access to the hard drives.
2.
Power button
Controls the power supply to the recorder.
3.
Hard drives
Provides access to hot-swappable hard drives. There are LED indicators on each hard drive.
Some drives may contain an empty hard drive tray.
4.
Diagnostic indicators
Provides information about system operations.
For more information, see LED Indicators on page15.
5.
Video connector
Accepts a VGA monitor connection.
6.
Information tag
Provides the product service details and support information.
Accepts Ethernet connections to multiple networks.
6.
Power supply
Two hot swappable redundant power supply.
7.
Hot-swappable hard drives
Two hot-swappable hard drives that are part of the storage array.
Back View3
Installation
Note: The supplied Rack Sliding Rails are compatible with square and round hole racks.
Package Contents
Ensure the package contains the following:
l Avigilon Network Video Recorder
l Rack sliding rail assembly kit
l Cable management arm assembly kit
l Bezel and key
l Power cables (may be provided in a separate box)
Installing the Rack Rails and Cable Management Arm
If the recorder will be kept in a server rack, install the Rack Sliding Rails and the Cable Management Arm
provided in the recorder package. Follow the procedures outlined in the Rack Installation Instructions and
the CMA Installation Instructions provided in the assembly kits.
Connecting Cables
Refer to the diagrams in the Overview section for the location of the different connectors. Make the
following connections as required:
1. Connect a KVM switch or separate keyboard, mouse and monitor to the recorder.
l The keyboard and mouse can be connected to any USB port on the recorder.
l The monitor can be connected to any video connector at the front or back of the recorder.
2. Connect the recorder to your network using an Ethernet cable.
3. For out-of-band management access and functionality, connect Ethernet cable to the OOBM
connector.
4. Connect a power cable to each power supply at the back of the recorder.
5. Press the power button on the front of the recorder. Check that the recorder LED indicators display
the correct status.
Installation4
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