Avigilon HD-NVR3-PRM-48TB, HD-NVR3-VAL-3TB, HD-NVR3-PRM-56TB, HD-NVR3-PRM-84TB, HD-NVR3-VAL-12TB Installation Manual
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Installation Guide
Avigilon™ HD Network Video Recorder
HD-NVR3-PRM-32TB, HD-NVR3-PRM-48TB, HD-NVR3PRM-56TB and HD-NVR3-PRM-84TB
©2016,Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILON CONTROL CENTER
and ACC are trademarks of Avigilon Corporation. Microsoft, and Windows are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries. Other product names
mentioned herein may be the trademarks of their respective owners. The absence of the symbols ™ and ® in
proximity to each trademark in this document is not a disclaimer of ownership of the related trademark. Avigilon
Corporation protects its innovations with patents issued in the United States of America and other jurisdictions
worldwide: http://www.avigilon.com/patents. Unless stated explicitly and in writing, no license is granted with
respect to any copyright, industrial design, trademark, patent or other intellectual property rights of Avigilon
Corporation or its licensors.
This document has been compiled and published covering the latest product descriptions and specifications.
The contents of this document and the specifications of the products discussed herein are subject to change
without notice. Avigilon Corporation reserves the right to make any such changes without notice. Neither
Avigilon Corporation nor any of its affiliated companies: (1) guarantees the completeness or accuracy of the
information contained in this document; or (2) is responsible for your use of, or reliance on, the information.
Avigilon Corporation shall not be responsible for any losses or damages (including consequential damages)
caused by reliance on the information presented herein.
Avigilon Corporation
http://www.avigilon.com
PDF-NVR3PRM-A
Revision: 1 - EN
20160708
ii
Table of Contents
Introduction 1
Overview 1
Front View 1
Back View 2
Installation 3
Package Contents 3
Installing the Rack Rails and Cable Management Arm 3
Connecting Cables 3
Installing the Bezel 3
Logging into Windows for the First Time 4
Licensing the Avigilon Control Center (ACC) System 4
Internet Activation 5
Manual Activation 5
Adding Licenses 6
Networking 6
Configuring the Avigilon Control Center Software 7
Starting Up and Shutting Down the Avigilon Control Center Client Software 7
Starting Up the Client Software 7
Shutting Down the Client Software 7
Logging Into and Out of a Site 8
Logging In 8
Logging Out 8
Changing the Administrator Password 8
Connecting Cameras to the Avigilon Control Center System 9
Setting the Recording Schedule 10
Creating a Recording Template 10
Setting Up a Weekly Recording Schedule 11
Setting Data Aging 11
Adding Users and Groups 12
Adding Groups 13
Adding Users 13
Advanced Settings 14
Advanced Features 15
Changing the System Language 15
Checking System Health 16
iii
Replacing a Hard Drive Blank 16
Replacing Hard Drives 18
Replacing Front or Back Hard Drives 19
Replacing Center Hard Drives 19
LED Indicators 22
Diagnostic Indicators 22
Power Status Indicators 22
Network Link Status Indicators 23
Hard Drive RAID Status Indicators 24
Specifications 25
Limited Warranty and Technical Support 27
iv
Introduction
The Avigilon HD Network Video Recorder is preloaded with Avigilon Control Center™ software and is configured
for maximum performance and reliability. The HD Network Video Recorder can be easily integrated into any
existing Avigilon surveillance system, or act as the base of a new site.
Overview
Front View
1. Bezel
The bezel protects the recorder from unauthorized physical access. The bezel must be removed to
access the front of the recorder.
2. Power button
Controls the power supply to the recorder.
3. Hard drives
Provides access to hot-swappable hard drives. There are LED indicators on each hard drive.
Some drives may contain an empty hard drive tray.
4. Video connector
Accepts a VGA monitor connection.
Introduction 1
5. Diagnostic indicators
Provides information about system operations. For more information, see LED Indicators on page22.
6. Information tag
Provides the product service details, MAC addresses and a copy of the Windows license key.
Back View
1. Serial connector
Accepts connections to serial devices.
2. Video connector
Accepts a VGA monitor connection.
3. USB connectors
Accepts USB connections to external devices.
4. 1 Gigabit Ethernet ports
Accepts an Ethernet connection to multiple networks.
5. Power supply
Two hot swappable redundant power supply.
6. SD card slot
Accepts an SD card.
7. 10Gigabit Ethernet ports
Accepts an Ethernet connection to multiple networks.
8. Operating system hard drives
Two hot-swappable 2.5 inch hard drives that are loaded with the operating system.
2 Back View
Installation
Package Contents
Ensure the package contains the following:
l Avigilon HD Network Video Recorder
l Rack sliding rail assembly kit
l Cable management arm assembly kit
l Bezel and key
l Power cables
l Recovery USB — contains Windows® recovery software and supporting materials.
Installing the Rack Rails and Cable Management Arm
If the recorder will be kept in a server rack, install the Rack Sliding Rails and the Cable Management Arm
provided in the recorder package. Follow the procedures outlined in the Rack Installation Instructions and the
CMA Installation Instructions provided in the assembly kits.
NOTE: The supplied Rack Sliding Rails are compatible with square and round hole racks.
Connecting Cables
Refer to the diagrams in the Overview section for the location of the different connectors. Make any of the
following connections as required:
1. Connect a KVM switch or separate keyboard, mouse and monitor to the recorder.
l Keyboard and mouse can be connected to any USB port on the recorder.
l Monitor can be connected to any video connector at the front or back of the recorder.
2. Connect the recorder to your network using an Ethernet network cable.
3. Connect a power cable to each power supply at the back of the recorder.
4. Press the power button on the front of the recorder. Check that the recorder LED indicators display the
correct status.
Installing the Bezel
The bezel can be installed on the front of the recorder to help protect the power button and hard drives against
unauthorized access.
Installation 3
1. Slide the right end of the bezel against the right hinge of the recorder.
2. Push the left end of the bezel against the recorder until it clicks into place.
3. Use the provided key to lock the bezel.
Logging into Windows for the First Time
After the recorder powers up, Windows automatically starts.
l When you are prompted, enter the default administrator username and password:
username = Administrator
password = Avigilon
Windows finishes loading and you are immediately prompted to enter the Avigilon Control Center software
license key. For more information, see Licensing the Avigilon Control Center (ACC) System below.
By default, the operating system language is English. To change the language, see Changing the System
Language on page15
Licensing the Avigilon Control Center (ACC) System
Before you can configure cameras and monitor live or recorded video, you will need to activate your ACC
software license. The license is provided with the recorder. You will need to purchase a license if you don't
already have one.
After the recorder restarts, the first screen you see is the Avigilon Control Center software license wizard.
Other parts of the ACC system may start while you perform this procedure, but you will not be able to use any of
the features until after license activation is complete.
4 Logging into Windows for the First Time
1. Click License Activation.
2. On the following screen, select one of the following:
l Internet Activation – If the recorder has an internet connection, select this option to quickly license
the Avigilon Control Center software.
l Manual Activation – If the recorder is not currently connected to the internet or you plan to keep
the system in a private intranet, select this option.
Internet Activation
1. On the Enter Product Key page, enter your license key. A green check mark will appear beside your
license key when it is correct.
2. Click Next.
3. On the Product Registration page, enter your contact information to receive product updates, then click
Next.
4. The Admin Tool connects to the Avigilon licensing server and activates the license.
When the Activation Succeeded message is displayed, click Finish.
Manual Activation
1. Click Step 1: Generate Activation File.
2. On the Enter Product Key page, enter your license key.
A green check mark will appear beside your license key when it is correct.
3. Click Next.
4. On the Select Activation File page, confirm where the activation file will be saved. Click [...] to navigate to
a different file location.
You can rename the activation file, but you must keep the .key extension.
5. Click Next.
On the following page, you will see the Activation File Saved message.
6. Find the saved activation file and copy the file to a computer with internet access.
7. Open a web browser and go to http://activate.avigilon.com.
8. At the Avigilon License Activation web page, click Browse to locate your activation file, then click
Upload.
9. The activated license file should download automatically. If not, allow the download to occur when you
are prompted.
10. Complete the product registration section to receive product updates from Avigilon, then click Register.
11. Find the downloaded license file and copy the file to the recorder.
12. If the Activation File Saved message is still displayed in the Add License wizard, click Ne xt. Otherwise
skip this step.
13. Click Step 2: Add License File.
14. On the Import License File page, click [...] to locate the license file, then click Next.
15. When the Activation Succeeded message is displayed, click Finish.
Internet Activation 5
Adding Licenses
If you choose to upgrade your existing license to a different edition, you will need to perform the licensing
procedure again. In this case, you can access the Add License wizard from the Avigilon Control Center Server
Admin Tool software.
1. To open the Admin Tool, perform one of the following:
l Select All Programs or All Apps > Avigilon > Avigilon Control Center Server > Avigilon Control
Center Server Admin Tool.
l
From the recorder desktop, double-click .
2. In the Admin Tool window, select the Settings tab and click Licensing.
3. Click Add License.
4. Complete either the Internet Activation or Manual Activation procedure to add the new license to your
current system.
Networking
By default, the HD Network Video Recorder acquires an IP address on the network through DHCP. If you need to
set up the recorder to use a static IP address or any specific network configuration, see the Windows Help and
Support files for more information.
6 Adding Licenses
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