Avigilon HD-NVR3-STD-24TB, HD-NVR3-STD-36TB, HD-NVR3-VAL-3TB, HD-NVR3-VAL-12TB, HD-NVR3-VAL-18TB Installation Manual
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Installation Guide
Avigilon™ HD Network Video Recorder
HD-NVR3-STD-24TB and HD-NVR3-STD-36TB
©20162017,Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILON CONTROL
CENTER, ACC, and TRUSTED SECURITY SOLUTIONS are trademarks of Avigilon Corporation. Microsoft, and
Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or
other countries. Other names or logos mentioned herein may be the trademarks of their respective owners. The
absence of the symbols ™ and ® in proximity to each trademark in this document or at all is not a disclaimer of
ownership of the related trademark. Avigilon Corporation protects its innovations with patents issued in the
United States of America and other jurisdictions worldwide (see avigilon.com/patents). Unless stated explicitly
and in writing, no license is granted with respect to any copyright, industrial design, trademark, patent or other
intellectual property rights of Avigilon Corporation or its licensors.
The contents of this document and the specifications of the products discussed herein are subject to change
without notice. Avigilon Corporation reserves the right to make any such changes without notice. Neither
Avigilon Corporation nor any of its affiliated companies: (1) guarantees the completeness or accuracy of the
information contained in this document; or (2) is responsible for your use of, or reliance on, the information.
Avigilon Corporation shall not be responsible for any losses or damages (including consequential damages)
caused by reliance on the information presented herein.
Avigilon Corporation
avigilon.com
PDF-NVR3STD-B
Revision: 1 - EN
20171013
ii
Table of Contents
Introduction 1
Overview 1
Front View 1
Back View 2
Installation 3
Package Contents 3
Installing the Rack Rails and Cable Management Arm 3
Connecting Cables 3
Configuring Windows 10 3
Installing the Bezel 4
Activate the Avigilon Control Center Software 4
Licensing the Avigilon Control Center (ACC) 6 Software 5
Automatic License Activation 5
Manual License Activation 5
Modifying Licenses 6
Downgrading to the Avigilon Control Center (ACC)5 Software 6
Networking 6
Configuring the Avigilon Control Center Software 7
Starting Up and Shutting Down the Avigilon Control Center Client Software 7
Starting Up the Client Software 7
Shutting Down the Client Software 7
Logging Into and Out of a Site 7
Logging In 8
Logging Out 8
Changing the Administrator Password 8
Connecting Cameras to the Avigilon Control Center Software 9
Setting the Recording Schedule 10
Creating a Recording Template 10
Setting Up a Weekly Recording Schedule 11
Setting Data Aging 11
Adding Users and Groups 12
Adding Groups 13
Adding Users 14
Advanced Settings 14
Advanced Features 16
iii
Checking System Health 16
Replacing a Hard Drive Blank 16
Replacing Front or Back Hard Drives 18
LED Indicators 20
Diagnostic Indicators 20
Power Status Indicators 20
Network Link Status Indicators 21
Hard Drive RAID Status Indicators 22
Specifications 23
Limited Warranty and Technical Support 25
iv
Introduction
The Avigilon HD Network Video Recorder is preloaded with Avigilon Control Center™ software and is configured
for maximum performance and reliability. The HD Network Video Recorder can be easily integrated into any
existing Avigilon surveillance system, or act as the base of a new site.
Overview
Front View
1.
Bezel
Protects against unauthorized physical access to the hard drives. The bezel must be removed to access
the front of the recorder.
2.
Power button
Controls the power supply to the recorder.
3.
Hard drives
Provides access to hot-swappable hard drives. There are LED indicators on each hard drive.
Some drives may contain an empty hard drive tray.
4.
Video connector
Accepts a VGA monitor connection.
5.
Diagnostic indicators
Provides information about system operations.
Introduction 1
For more information, see LED Indicators on page20.
6.
Information tag
Provides the product service details, MAC addresses and a copy of the Windows license key.
Back View
1.
Serial connector
Accepts connections to serial devices.
2.
Video connector
Accepts a VGA monitor connection.
3.
USB connectors
Accepts USB connections to external devices.
4.
1 Gigabit Ethernet ports
Accepts an Ethernet connection to multiple networks.
5.
Power supply
Redundant power supply. Optional secondary power supply is available (HD-NVR3-STD-2NDPS).
6.
SD card slot
Accepts an SD card.
7.
Operating system hard drives
Two hot-swappable 2.5 inch hard drives that are loaded with the operating system.
Back View 2
Installation
Package Contents
Ensure the package contains the following:
l Avigilon HD Network Video Recorder
l Rack sliding rail assembly kit
l Cable management arm assembly kit
l Bezel and key
l Power cable
l Recovery USB — contains Windows recovery software and supporting materials.
Installing the Rack Rails and Cable Management Arm
If the recorder will be kept in a server rack, install the Rack Sliding Rails and the Cable Management Arm
provided in the recorder package. Follow the procedures outlined in the Rack Installation Instructions and the
CMA Installation Instructions provided in the assembly kits.
NOTE: The supplied Rack Sliding Rails are compatible with square and round hole racks.
Connecting Cables
Refer to the diagrams in the Overview section for the location of the different connectors. Make any of the
following connections as required:
1. Connect a KVM switch or separate keyboard, mouse and monitor to the recorder.
l Keyboard and mouse can be connected to any USB port on the recorder.
l Monitor can be connected to any video connector at the front or back of the recorder.
2. Connect the recorder to your network using an Ethernet network cable.
3. Connect a power cable to the power supply at the back of the recorder.
4. Press the power button on the front of the recorder. Check that the recorder LED indicators display the
correct status.
Configuring Windows 10
After the recorder starts, you will need to configure the Windows operating system for the first time.
Installation 3
1. On the first screen, the MICROSOFT SOFTWARE LICENSE TERMS is displayed. Review the terms and
click Accept.
2. Select Join Local Active Directory.
Note: This prompt will only appear if an Active Directory is present on the network, see the Windows
Help and Support files for more information.
3. Enter a user name for accessing the Windows software.
4. Set a password for the user name you entered on the previous screen. When you are ready, click Next.
5. The Avigilon End User License Agreement is displayed, Review the terms and click Accept.
Proceed to activate the license for the Avigilon Control Center software on your HD Network Video Recorder.
Installing the Bezel
The bezel can be installed on the front of the recorder to help protect the power button and hard drives against
unauthorized access.
1. Slide the right end of the bezel against the right hinge of the recorder.
2. Push the left end of the bezel against the recorder until it clicks into place.
3. Use the provided key to lock the bezel.
Activate the Avigilon Control Center Software
Downgrading to the ACC™ 5 Software:
The HD Network Video Recorder is pre-installed with Avigilon Control Center (ACC)6 software. You can use the
ACC6 software or the ACC5 software. Do not activate the ACC6 software if you plan to use the ACC5
software, See Downgrading to the Avigilon Control Center (ACC)5 Software on page6.
Installing the Bezel 4
Before you can configure cameras and monitor live or recorded video, you will need to activate your ACC
software license. The license is provided with the recorder. You will need to purchase a license if you don't
already have one.
Other parts of the ACC system may start while you perform this procedure, but you will not be able to use any of
the features until after license activation is complete.
Licensing the Avigilon Control Center (ACC) 6 Software
The first time you connect to the new appliance with the ACC Client, you must activate a license for the new
ACC software. After the license is activated, you can immediately use the new licensed features.
1. Start and log in to the ACCClient. The "Select one or more sites to log in" prompt is displayed. If you are
connected only to the new recorder only one site is listed in the navigation panel to the left. The default
name is HDVA.
2. Double-click the new recorder name to log in. There is no user name or password set on the recorder.
3.
At the top-left corner of the application window, click to open the New Task menu, then click .
4.
In the site Setup tab, click .
5. In the License Management dialog box, click Add License….
6. In the following dialog box, select one of the following tabs:
l If you have internet access, select the Automatic tab. Go to Automatic License Activation below.
l If you do not have internet access, or you plan to keep the system in a private intranet, select the
Manual tab. Go to Manual License Activation below.
Automatic License Activation
On the Automatic tab:
1. At Enter Product Keys enter the license key.
2. Activate and License Site.
Manual License Activation
On the Manual tab:
1. At Enter Product Keys Step 1:, enter the license key.
2. At Generate Activation File click Save File… .
3. From the Save As window, choose where you want to save the .key file that is generated by the system.
You can rename the file as required.
4. Click Save.
5. Copy the .key file to a computer with internet access.
6. Open a web browser and go to http://activate.avigilon.com.
7. Browse to the location of the .key file then click Upload. The generated license file (.lic) should
download automatically. If it does not, allow the download to occur when you are prompted.
8. Copy the downloaded .lic file to a location that would be accessible to the ACC Client software.
9. Complete the product registration page to receive product updates from Avigilon, then click Register.
Licensing the Avigilon ControlCenter (ACC) 6 Software 5
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