Avigilon H4A-THC-BO Installation Manual
Installation Guide
Avigilon H4 Thermal Camera Models:
H4A-THC-BO
Important Safety Information
This manual provides installation and operation information and precautions for the use of this camera. Incorrect
installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please
provide this manual to the owner of the equipment for future reference.
This Warning symbol indicates the presence of dangerous voltage within and outside the product
enclosure that may result in a risk of electric shock, serious injury or death to persons if proper
precautions are not followed.
This Caution symbol alerts the user to the presence of hazards that may cause minor or moderate injury
to persons, damage to property or damage to the product itself if proper precautions are not followed.
WARNING — Failure to observe the following instructions may result in severe injury or death.
l Installation must be performed by qualified personnel only, and must conform to all local codes.
l This product is intended to be supplied by a UL Listed Power Unit marked “Class 2” or “LPS” or “Limited
Power Source” with output rated 12 VDC or 24 VAC, 8 W min. or Power over Ethernet (PoE), rated 48
VDC, 8 W min.
l Any external power supply connected to this product may only be connected to another Avigilon
product of the same model series. External power connections must be properly insulated.
l Do not connect directly to mains power for any reason.
CAUTION — Failure to observe the following instructions may result in injury to persons or damage to
the device.
l Do not expose the camera directly to high levels of x-ray, laser, or UV radiation. Direct exposure may
cause permanent damage to the image sensor.
l Do not install near any heat sources such as radiators, heat registers, stoves, or other sources of heat.
l Do not subject the device cables to excessive stress, heavy loads or pinching.
l Do not open or disassemble the device. There are no user serviceable parts.
l Refer all device servicing to qualified personnel. Servicing may be required when the device has been
damaged (such as from a liquid spill or fallen objects), has been exposed to rain or moisture, does not
operate normally, or has been dropped.
l Do not use strong or abrasive detergents when cleaning the device body.
l Use only accessories recommended by Avigilon.
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Regulatory Notices
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
l Reorient or relocate the receiving antenna.
l Increase the separation between the equipment and the receiver.
l Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
l Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or parties
authorized by Avigilon Corporation could void the user’s authority to operate this equipment.
Disposal and Recycling Information
When this product has reached the end of its useful life, please dispose of it according to your local
environmental laws and guidelines.
Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100 °C (212 °F), or incinerate.
European Union:
This symbol means that according to local laws and regulations your product should be disposed of separately
from household waste. When this product reaches its end of life, take it to a collection point designated by local
authorities. Some collection points accept products for free. The separate collection and recycling of your
product at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner
that protects human health and the environment.
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Legal Notices
©2017,Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILONCONTROL
CENTER, ACC, and TRUSTED SECURITY SOLUTIONS are trademarks of Avigilon Corporation. ONVIFis a
trademark of Onvif, Inc. Other names or logos mentioned herein may be the trademarks of their respective
owners. The absence of the symbols ™ and ® in proximity to each trademark in this document or at all is not a
disclaimer of ownership of the related trademark. Avigilon Corporation protects its innovations with patents
issued in the United States of America and other jurisdictions worldwide (see avigilon.com/patents). Unless
stated explicitly and in writing, no license is granted with respect to any copyright, industrial design, trademark,
patent or other intellectual property rights of Avigilon Corporation or its licensors.
Disclaimer
This document has been compiled and published using product descriptions and specifications available at the
time of publication. The contents of this document and the specifications of the products discussed herein are
subject to change without notice. Avigilon Corporation reserves the right to make any such changes without
notice. Neither Avigilon Corporation nor any of its affiliated companies: (1) guarantees the completeness or
accuracy of the information contained in this document; or (2) is responsible for your use of, or reliance on, the
information. Avigilon Corporation shall not be responsible for any losses or damages (including consequential
damages) caused by reliance on the information presented herein.
Avigilon Corporation
avigilon.com
PDF-H4THCBO-A
Revision: 1 - EN
20171211
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Table of Contents
Overview 1
Mounting Bracket View 1
Rear View 2
Front View 3
Configuration Panel View 4
Side View 5
Installation 6
Camera Package Contents 6
Installation Steps 6
Mounting and Aiming Video Analytics Cameras 6
Installing the Mounting Bracket 6
(Optional) Removing the Sun Shroud 7
Reinstalling the Sun Shroud 7
Connecting Cables 8
Mounting the Camera 9
Removing the Configuration Panel Cover 10
(Optional) Using the USB Wi-Fi Adapter 10
Assigning an IP Address 10
Accessing the Live VideoStream 11
Aiming the Camera 11
(Optional) Configuring SD Card Storage 11
Configuring the Camera 12
For More Information 12
Connecting to Power and External Devices 13
Connection Status LED Indicator 15
Resetting to Factory Default Settings 16
Setting the IP Address Using the ARP/Ping Method 17
Specifications 18
Limited Warranty and Technical Support 20
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Overview
Mounting Bracket View
1.
Camera mounts
Points for installing the camera to the mounting bracket.
2.
Mounting hook slots
Points to hold the camera to the mounting bracket while connecting the required cables.
3.
Mounting holes
Holes for securing the mounting bracket to the mounting surface.
Overview 1
Rear View
1.
Ethernet port
Accepts an Ethernet connection to a network. Server communication and image data transmission occurs
over this connection. Also receives power when it is connected to a network that provides Power over
Ethernet.
2.
Camera mounting screws
Screws for mounting the camera to the mounting bracket.
3.
Serial number tag
Device information, product serial number and part number label.
4.
Mounting hooks
Hooks to attach the camera to the mounting bracket while connecting the required cables.
5.
Power and I/O cables
Cables for connecting the camera to auxiliary power and I/O devices. For more information, see
Connecting to Power and External Devices on page13.
Rear View 2
Front View
1.
Configuration panel cover
Covers the configuration panel. For more information on the configuration panel, see the Configuration
Panel View on the next page.
Front View 3
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