Avigilon H4A-DP1, H4A-DP1-IR, H4A-DP2, H4A-G-DP1-IR Installation Manual

Installation Guide

Avigilon™ H4 HD Dome Camera Models:

H4A-DP1, H4A-DP1-IR, H4A-DP2

Important Safety Information

This manual provides installation and operation information and precautions for the use of this camera. Incorrect
installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please
provide this manual to the owner of the equipment for future use.

The Warning symbol indicates the presence of dangerous voltage within and outside the product
enclosure that may constitute a risk of electric shock, serious injury or death to persons if proper
precautions are not followed.

The Caution symbol alerts the user to the presence of hazards that may cause minor or moderate injury
to persons, damage to property or damage to the product itself if proper precautions are not followed.

WARNING — Failure to observe the following instructions may result in severe injury or death.

l Installation must be performed by qualified personnel only, and must conform to all local codes.

l This product is intended to be supplied by a UL Listed Power Unit marked “Class 2” or “LPS” or “Limited

Power Source” with output rated 12 VDC or 24 VAC, 7 W min. (9 W min. for -IR model) or Power over
Ethernet (PoE), rated 48 VDC, 7 W min (9 W min. for -IR model).

l Any external power supply connected to this product may only be connected to another Avigilon product

of the same model series. External power connections must be properly insulated.

l Do not connect directly to mains power for any reason.

CAUTION — Failure to observe the following instructions may result in injury or damage to the camera.

l Do not expose the camera directly to high levels of x-ray, laser, or UV radiation. Direct exposure may

cause permanent damage to the image sensor.

l Do not install near any heat sources such as radiators, heat registers, stoves, or other sources of heat.

l Do not subject the cables to excessive stress, heavy loads or pinching.

l Do not open or disassemble the device. There are no user serviceable parts.

l Refer all servicing to qualified personnel. Servicing may be required when the device has been damaged

(such as from a liquid spill or fallen objects), has been exposed to rain or moisture, does not operate
normally, or has been dropped.

l Do not use strong or abrasive detergents when cleaning the device body.

l Use only accessories recommended by Avigilon.

ii

Regulatory Notices

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.

This Class B digital apparatus complies with Canadian ICES-003.

FCC Notice

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

l Reorient or relocate the receiving antenna.

l Increase the separation between the equipment and the receiver.

l Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

l Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or parties
authorized by Avigilon Corporation could void the user’s authority to operate this equipment.

Disposal and Recycling Information

When this product has reached the end of its useful life, please dispose of it according to your local
environmental laws and guidelines.

Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100 °C (212 °F), or incinerate.

European Union:

This symbol means that according to local laws and regulations your product should be disposed of separately
from household waste. When this product reaches its end of life, take it to a collection point designated by local
authorities. Some collection points accept products for free. The separate collection and recycling of your
product at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner
that protects human health and the environment.

iii

Legal Notices

©2016,Avigilon Corporation. All rights reserved. All rights reserved. AVIGILON, the AVIGILON logo, and
AVIGILONCONTROL CENTER are trademarks of Avigilon Corporation. Other product names mentioned herein
may be the trademarks of their respective owners. The absence of the symbols ™ and ® in proximity to each
trademark in this document is not a disclaimer of ownership of the related trademark. Avigilon Corporation
protects its innovations with patents issued in the United States of America and other jurisdictions worldwide:

http://www.avigilon.com/patents Unless stated explicitly and in writing, no license is granted with respect to any

copyright, industrial design, trademark, patent or other intellectual property rights of Avigilon Corporation or its
licensors.

Disclaimer

This document has been compiled and published covering the latest product descriptions and specifications.
The contents of this document and the specifications of the products discussed herein are subject to change
without notice. Avigilon Corporation reserves the right to make any such changes without notice. Neither
Avigilon Corporation nor any of its affiliated companies guarantees the completeness or accuracy of the
information contained in this document and is not responsible for your use of, or reliance on, the information.
Avigilon Corporation shall not be responsible for any losses or damages (including consequential damages)
caused by reliance on the information presented herein.

Avigilon Corporation
http://www.avigilon.com

PDF-H4ADP-A

Revision: 1 - EN

20160112

iv

Table of Contents

Overview 1

Cover View 1

Bottom View 2

Top View 3

Front View 4

Rear View 5

IR View 6

Pendant Wall Mount Bracket View 7

Pendant Wall Mount View 8

Pendant NPT Mount View 9

Installation 10

Required Tools and Materials 10

Package Contents 10

Installation Steps 10

Removing the Dome Cover 11

Mounting and Aiming Video Analytics Cameras 11

Inserting Cables through the Sealing Grommet 11

Mounting the Dome Camera 12

Mounting the Dome Camera to the Pendant Wall Mount 12

Mounting the Dome Camera to the Pendant NPT Mount 15

Connecting Cables 17

Assigning an IP Address 17

(Optional) Using the USB Wifi Adapter 18

Accessing the Live VideoStream 18

Aiming the Dome Camera 18

(Optional) Configuring Onboard SD Card Storage 19

Installing the Dome Cover 19

Zooming and Focusing the DomeCamera 19

Configuring the Camera 20

For More Information 20

Cable Connections 21

Connecting External Power 21

Connecting to External Devices 21

Connecting to Microphones, Speakers and Video Monitors 22

LED Indicators 24

v

Resetting to Factory Default Settings 25

Setting the IP Address Using the ARP/Ping Method 26

Cleaning 27

Dome Bubble 27

Body 27

Specifications 28

Limited Warranty & Technical Support 30

vi

Overview

Cover View

1. Tamper Resistant Screws

Torx captive screws to fix the dome cover to the base.

2. Dome Cover

Vandal proof dome cover.

Overview 1

Bottom View

1. Camera Alignment Latch

A latch for locking the camera into the pendant wall mount or the pendant NPT mount.

2. Camera Lanyard Hook

A hook for suspending the camera from the lanyard provided in the pendant wall mount or the pendant
NPT mount.

3. Cable Entry Hole

An entry hole for the cables required for camera operation.

2 Bottom View

Top View

1. Camera Mounting Scre ws

Screws for securing the camera to the pendant wall mount or the pendant NPT mount.

2. Lanyard

Connects to a lanyard hook on the dome cover.

Top View 3

Front View

1. Power Connector Block

Accepts a terminal block with either an AC or DC power connection. DC input can be either polarity. Only
required when Power over Ethernet is not available.

2. Link LED

Indicates if there is an active connection in the Ethernet port.

3. Ethernet Port

Accepts an Ethernet connection to a network. Server communication and image data transmission occurs
over this connection. Also receives power when it is connected to a network that provides Power over
Ethernet.

4. Connection Status LED

Provides information about camera operation. For more information, see LED Indicators on page 24

5. Serial Number Tag

Device information, product serial number and part number label.

6. Audio/Video Connector

Accepts a mini-jack connector (3.5 mm).

4 Front View

Rear View

1. Azimuth Control

Provides control of the image angle.

2. SD Card Slot

Accepts an SD card for onboard storage.

3. Micro USB Port

Accepts a micro USB to USB adapter. Only required when using the Avigilon USB Wifi Adapter.

4. I/O Connector Block

Provides connections to external input/output devices.

5. Tilt Lock Thumb Screw

Provides a locking mechanism for the image tilt adjustment.

6. Pan Lock Thumb Screw

Provides a locking mechanism for the image pan adjustment

Rear View 5

IR View

1. IR Illuminator Ring

Provides scene illumination in the IR spectrum. The IR illuminator ring is not included with all models.

6 IR View

Pendant Wall Mount Bracket View

1. Bracket Mounting Holes

Points for mounting the pendant wall mount bracket to a mounting surface.

2. Mounting Tabs

Tabs for placing the pendant wall mount onto the bracket.

3. Mounting Points

Points for securing the pendant wall mount to the mounting bracket.

Pendant WallMount Bracket View 7

Pendant Wall Mount View

1. Pendant Wall Mount

Dome camera mount for walls and other mounting surfaces.

2. Pendant Wall Mount Screws

Screws for securing the pendant wall mount to the mounting bracket.

3. NPT Pipe Entry Hole

A 3/4” NPT threaded hole for NPT pipe conduits.

8 Pendant WallMount View

Pendant NPT Mount View

1. 1-1/2” NPT-Female to NPT-Female Adapter

An adapter for attaching the pendant NPT mount to an NPT pipe.

2. Pendant NPT Mount

Dome camera mount for NPT pipes.

3. Locking Ring

Locking ring for securing the pendant NPT mount on the NPT-female to NPT-female adapter.

Pendant NPT Mount View 9

Installation

Required Tools and Materials

l Small slotted screwdriver with 5/64” or 2 mm blade width — for connecting power when not using Power

over Ethernet.

l T20 Pin-In Torx driver

l Pendant wall mount (H4-MT-WALL1) or Pendant NPT Mount (H4-MT-NPT1)

l (Pendant wall mount only) No. 2 Phillips screwdriver — for attaching the pendant wall mount bracket

to a mounting surface

l (Pendant NPT mount only) 1-1/2” NPT-female to NPT-female pipe adapter — for attaching the

pendant NPT mount to a pipe

l Silicone sealant

Package Contents

NOTE: The pendant wall mount and pendant NPT mount are sold separately.

l Avigilon™ H4 HD Dome Camera

Pendant Wall Mount:

l Mounting template sticker

l Mounting bracket

l Thread seal tape

l RJ45 grommet piercing cap

l Four screws and anchors for solid walls

Pendant NPT mount

l Mounting template sticker

l Locking ring

l Thread seal tape

l RJ45 grommet piercing cap

Installation Steps

Complete the following steps to install the camera:

Removing the Dome Cover 11

Mounting and Aiming Video Analytics Cameras 11

Inserting Cables through the Sealing Grommet 11

10 Installation

Mounting the Dome Camera 12

Connecting Cables 17

Assigning an IP Address 17

(Optional) Using the USB Wifi Adapter 18

Accessing the Live VideoStream 18

Aiming the Dome Camera 18

(Optional) Configuring Onboard SD Card Storage 19

Installing the Dome Cover 19

Zooming and Focusing the DomeCamera 19

Configuring the Camera 20



Removing the Dome Cover

Remove the dome cover by loosening the screws that fix the cover to the base. Use a T20 Pin-In Torx driver to
loosen the screws.

NOTE: Be careful not to scratch or touch the dome bubble. The resulting marks or fingerprints may affect the
overall image quality. Keep the protective covers on the bubble until after the installation is complete.

Mounting and Aiming Video Analytics Cameras

When installing an Avigilon video analytics camera, follow the listed mounting and aiming recommendations to
maximize the camera's analytics capabilities:

l The camera should be installed above 274 cm (9').

l The camera should tilt downwards no more than 45 degrees.

l The camera image should be level with the horizon line.

l The camera should be mounted to a stable surface to minimize the physical movement of the camera

after installation.

For more details, see Designing a Site for Video Analytics. The document is available in the eDocs app and on
the Avigilon website.

Inserting Cables through the Sealing Grommet

Unless specified otherwise, you must pull the required cables through the sealing grommet included with the
camera when using a cable entry hole.

1. Remove the sealing grommet from the camera.

2. Pull the tab on the grommet to open a hole for the Ethernet cable.

Removingthe Dome Cover 11

3. Push an Ethernet cable through the grommet by one of the following methods:

a. If the Ethernet cable is uncrimped, push the cable through the grommet.

b. If the Ethernet cable is already crimped, place the grommet piercing cap on the Ethernet

connector then push the cable through the grommet.

Ensure that the orientation of the cable and grommet matches the one shown in the figure.

4. Push any other required cables through the grommet.

NOTE: If you will pull multiple cables through the sealing grommet, apply silicone sealant to seal any gaps
in the grommet.

Mounting the Dome Camera

The dome camera can only be mounted to a pendant wall mount (H4-MT-WALL1) or a pendant NPT mount (H4­MT-NPTA1). The mounts are sold separately.

Use the pendant wall mount if you will be mounting the camera to a vertical mounting surface such as a wall. Use
the pendant NPT mount if you will be mounting the camera to a 1-1/2” NPT pipe for a free hanging installation.

Mounting the Dome Camera to the Pendant Wall Mount

1. Determine where the cables will enter the pendant wall mount. The cables can either enter through the

rear of the mount from a cable entry hole in the mounting surface, or through the 3/4” NPT pipe entry hole
on the bottom of the mount from a pipe conduit.

2. Use the provided mounting template to drill four mounting holes into the mounting surface.

a. If the cables will enter through the rear of the mount, also drill the cable entry hole in the mounting

surface.

3. Pull the required cables through the preferred hole:

l If the cables will enter through the rear of the mount, pull them through the cable entry hole in the

mounting surface.

l If the cables will enter through the pipe entry hole in the bottom of the mount, pull the cables

through the pipe conduit.

12 Mounting the Dome Camera

4. Fasten the pendant wall mount bracket to the mounting surface.

5. Pull the required cables through the wall mount and place it on the mounting tabs on the bracket.

Figure 1: 1 — mounting tabs on the bracket, 2 — pendant wall mount screws

6. Tighten the wall mount screws to secure the wall mount to the bracket.

l If the cables are entering through the pipe entry hole, apply thread seal tape to the pipe conduit

and screw it into the pipe entry hole.

Mounting the Dome Camera to the Pendant WallMount 13

7. Connect the lanyard in the mount to the camera lanyard hook on the bottom of the camera. Allow the

camera to hang.

8. Install the sealing grommet with all the required cables. For more information, see Inserting Cables

through the Sealing Grommet on page 11

9. Insert the camera into the mount:

a. Raise the camera body up to the wall mount, keep the camera turned slightly to the left to allow the

camera to insert fully.

b. Once the camera is fully inserted, turn it to the right until it clicks into place.

14 Mounting the Dome Camera to the Pendant WallMount

10. Secure the camera body to the mount using the camera mounting screws.

Mounting the Dome Camera to the Pendant NPT Mount

NOTE: This procedure requires a 1-1/2” NPT-female to NPT-female pipe adapter. It is recommended that the
pendant NPT mount is mounted to a 1-1/2” conduit pipe.

1. Pull the required cables through the NPT conduit pipe.

2. Apply thread seal tape to the pipe and screw on the 1-1/2” NPT female to NPT female pipe adapter.

3. Screw the locking ring onto the pendant NPT mount

4. Apply thread seal tape to the pendant NPT mount and screw it into the pipe adapter.

Mounting the Dome Camera to the Pendant NPT Mount 15

5. Connect the lanyard in the mount to the camera lanyard hook on the bottom of the camera. Allow the

camera to hang.

6. Install the sealing grommet with all the required cables. For more information, see Inserting Cables

through the Sealing Grommet on page 11

7. Insert the camera into the mount:

a. Raise the camera body up to the mount, keep the camera turned slightly to the left to allow the

camera to insert fully.

b. Once the camera is fully inserted, turn it to the right until it clicks into place.

16 Mounting the Dome Camera to the Pendant NPT Mount

8. Secure the camera body to the mount using the camera mounting screws.

Connecting Cables

Refer to the diagrams in the Overview section for the location of the different connectors.

1. If external input or output devices are part of the installation (for example: door contacts,relays, etc),

connect the devices to the I/O connector block.

2. If an external microphone needs to be connected to the camera, connect the device to the camera A/V

connector.

For more information, see Connecting to Microphones, Speakers and Video Monitors on page 22

3. (1.0 and 2.0 megapixel models only) If an external video monitor needs to be connected to the camera,

connect the device to the camera A/V connector.

For more information, see Connecting to Microphones, Speakers and Video Monitors on page 22

4. Connect a network cable to the camera's Ethernet port (RJ-45 connector).

oThe Link LED will turn on once a network link has been established.

5. Connect power using one of the following methods:

oPower over Ethernet (PoE) Class 3 — If PoE is available, the LEDs will turn on.

oExternal Power — Connect an external 12 V DC or 24 V AC power source to the power connector

block.

6. Check that the Connection Status LED indicates the correct state. For more information, see LED

Indicators on page 24.

Assigning an IP Address

The camera automatically obtains an IP address when it is connected to a network.

ConnectingCables 17

NOTE: If the camera cannot obtain an IP address from a DHCP server, it will use Zero Configuration Networking
(Zeroconf) to choose an IP address. When set using Zeroconf, the IP address is in the 169.254.0.0/16 subnet.

The IP address settings can be changed using one of the following methods:

l The mobile web interface using the USB Wifi Adapter. For more information, see (Optional) Using the USB

Wifi Adapter below

l Camera's web browser interface: http://<camera IP address>/

l Network Video Management software application (for example, Avigilon Control Center™).

l ARP/Ping method. For more information, see Setting the IP Address Using the ARP/Ping Method on page

26

NOTE: The default camera username is administrator with no password.

(Optional) Using the USB Wifi Adapter

If you have a USB Wifi Adapter (H4-AC-WIFI), attach it to the camera's micro USB port to access the camera's
mobile web interface.

After you connect to the wifi signal broadcast by the adapter, you can access the mobile web interface from any
mobile device using the following address:

http://camera.lan

For more information about configuring the camera from the mobile web interface see Avigilon USB Wifi Adapter
System User Guide.

NOTE: The camera will reserve the 10.11.22.32/28 subnet for internal use while the USB Wifi Adapter is plugged
in.

Accessing the Live VideoStream

Live video stream can be viewed using one of the following methods:

l The mobile web interface using the USB Wifi Adapter. For more information, see (Optional) Using the USB

Wifi Adapter above

l Web browser interface: http://< camera IP address>/

l Network Video Management software application (for example, the Avigilon Control Center software).

NOTE: The default camera username is administrator with no password.

Aiming the Dome Camera

Reference the camera's live stream as you aim the camera.

1. Loosen the pan and tilt lock screws on the camera.

2. Turn the lens to the correct direction by panning and tilting the lens.

3. Tighten the pan and tilt lock screws to secure the dome camera’s position.

4. Rotate the azimuth control ring to set the image to the correct angle.

5. In the camera web browser interface or the Avigilon Control Center software, adjust the camera’s Image

and Display settings. You can set the zoom position, focus, and change the image rotation.

18 (Optional) Using the USB Wifi Adapter

(Optional) Configuring Onboard SD Card Storage

To use the camera’s onboard storage feature, you must insert an SD card into the SD card slot.

It is recommended that the SD card have a capacity of 8GB or more, and a write speed of class 6 or better. If the
SD card does not meet the recommended capacity or write speed, the performance of the onboard storage
may suffer and result in the loss of frames or footage.

1. Insert an SD card into the camera.

CAUTION — Do not force the SD card into the camera or you may damage the card and the
camera. The SD card can only be inserted in the orientation shown on the camera.

2. Access the camera’s web interface to enable the onboard storage feature. For more information, see the

Avigilon High Definition H.264 Camera Web Interface User Guide.

Installing the Dome Cover

NOTE: Be careful not to touch or scratch the dome bubble. Any marks or fingerprints on the dome bubble will

cause unwanted reflections in the -IR model.

1. Attach the lanyard to the dome cover.

2. Remove the plastic cover on the inside of the dome bubble.

3. Attach the dome cover to the base by tightening the screws with the Torx driver.

4. Remove the plastic cover on the dome bubble.

Zooming and Focusing the DomeCamera

Ensure this procedure is performed after the dome cover is installed, so you can accommodate for the focus
shift caused by the dome bubble.

(Optional) Configuring Onboard SD Card Storage 19

l In the camera web browser interface or the Avigilon Control Center software, use the camera’s Image and

Display settings to zoom and focus the camera.

a. Use the zoom buttons to zoom the camera in or out.

b. Click Auto Focus to focus the camera.

c. If the preferred focus was not achieved, use the focus near and far buttons to adjust the focus.

Configuring the Camera

Once installed, use one of the following methods to configure the camera:

l If you have the USB Wifi Adapter, you can access the mobile web interface to configure the camera. For

more information, see Avigilon USB Wifi Adapter System User Guide.

l If you have installed multiple cameras, you can use the Avigilon Camera Configuration Tool to configure

common settings. For more information, see the Avigilon Camera Configuration Tool User Guide.

l If the camera is connected to the Avigilon Control Center, you can use the client software to configure the

camera. For more information see the Avigilon Control Center Client User Guide.

l If the camera is connected to a third-party network management system, you can configure the camera's

specialty features in the camera's web browser interface. For more information, see the Avigilon H.264

Web Interface User Guide.

For More Information

Additional information about setting up and using the device is available in the following guides:

l Avigilon Control Center™ Client User Guide

l Avigilon™ High Definition H.264 Web Interface User Guide

l Avigilon™ Camera Configuration Tool User Guide

l Avigilon™ USB Wifi Adapter System User Guide

The manuals are available on the Avigilon website: http://avigilon.com/support-and-downloads

20 Configuring the Camera

Cable Connections

Connecting External Power

NOTE: Do not perform this procedure if Power over Ethernet (POE) is used.

If PoE is not available, the camera needs to be powered through the removable power connector block. Refer
to the diagrams in this guide for the location of the power connector block.

The power consumption information is listed in the product specifications.

To connect power to the power connector block, complete the following steps:

1. Remove the power connector block from the camera.

2. Remove the insulation from ¼” (6mm) of the power wires. Do not nick or damage the wires.

3. Insert the two power wires into the two terminals on the power connector block. The connection can be

made with either polarity.

Use a small slotted (5/64” or 2mm blade width) screwdriver to loosen and tighten the terminals.

4. Attach the power connector block back into the camera.

WARNING — This product is intended to be supplied by a UL Listed Power Unit marked “Class 2” or
“LPS” or “Limited Power Source” with output rated 12 VDC or 24 VAC, 7 W min. (9 W min. with -IR model)
or PoE rated 48 VDC, 7 W min. (9 W min. with -IR model).

Connecting to External Devices

External devices are connected to the camera through the I/O terminal block. The pinout for the I/O terminal
block is shown in the following diagram:

Cable Connections 21

1. Ground

2. Input — To activate, connect the Input to the Ground pin. To deactivate, leave disconnected or apply

between 3-15 V.

3. Output — When active, Output is internally connected with the Ground pin. Circuit is open when inactive.

Maximum load is 25 VDC, 120 mA.

4. * — Relay

5. ** — Switch

Connecting to Microphones, Speakers and Video Monitors

The camera can be connected to an external microphone and speaker through the A/V connector. The camera
only supports line level mono audio input.

1.0 and 2.0 megapixel models can also be connected to an external monitor through the same A/V connector.

The video output signal is determined by the camera flicker control setting. When the camera flicker control is
set to 60 Hz, the video output signal is NTSC. When the flicker control is set to 50 Hz, the video output signal is
PAL. Use the camera web browser interface to configure the camera’s flicker control in the Image and Display
settings.

All models of the camera use a mini-jack (3.5 mm) A/V connector. The pinout for the connector is shown in the
following diagram:

22 Connectingto Microphones,Speakers and Video Monitor s

Figure 2: Mini-jack audio video connector

1. Audio IN

2. Composite Video OUT

3. GND

4. Audio OUT

Connectingto Microphones,Speakers and Video Monitor s 23

LED Indicators

Once connected to the network, the Connection Status LED will display the progress in connecting to the
Network Video Management software.

The following table describes what the LEDs indicate:

Connection State

Obtaining IPAddress

Discoverable

Upgrading Firmware

Connected On Connected to the Network Video Management software.

Connection Status

LED

One short flash every
second

Two short flashes
every second

Two short flashes
and one long flash
every second

Description

Attempting to obtain an IP address.

Obtained an IPaddress but is not connected to the NetworkVideo
Management software.

Updating the firmware.

24 LEDIndicators

Resetting to Factory Default Settings

If the camera no longer functions as expected, you can choose to reset the camera to its factory default settings.

Use the firmware revert button to reset the camera.

Figure 3: The firmware revert button on the dome camera.

1. Ensure the camera is powered on.

2. Using a straightened paperclip or similar tool, gently press and hold the firmware revert button.

3. Release the button after three seconds.

CAUTION — Do not apply excessive force. Inserting the tool too far will damage the camera.

Resetting to Factory Default Settings 25

Setting the IP Address Using the ARP/Ping Method

Complete the following steps to configure the camera to use a specific IP address:

NOTE: The ARP/Ping Method will not work if the Disable se tting static IP address through ARP/Ping method
check box is selected in the camera's web browser interface. For more information, see the Avigilon™ High
Definition H.264 Web Interface User Guide.

1. Locate and copy down the MAC Address (MAC) listed on the Serial Number Tag for reference.

2. Open a Command Prompt window and enter the following commands:

a. arp -s <New Camera IP Address> <Camera MAC Address>

For example: arp -s 192.168.1.10 00-18-85-12-45-78

b. ping -l 123 -t <New Camera IP Address>

For example: ping -l 123 -t 192.168.1.10

3. Reboot the camera.

4. Close the Command prompt window when you see the following message:

Reply from <New Camera IP Address>: ...

26 Setting the IP Address Using the ARP/Ping Method

Cleaning

Dome Bubble

If the video image becomes blurry or smudged in areas, it may be because the dome bubble requires cleaning.

To clean the dome bubble:

l Use hand soap or a non-abrasive detergent to wash off dirt or finger prints

l Use a microfiber cloth or non-abrasive fabric to dry the dome bubble.

Important: Failure to use the recommended cleaning materials may result in a damaged or scratched dome
bubble. A damaged dome bubble may negatively impact image quality and cause unwanted IR light reflecting
into the lens.

Body

l Use a dry or lightly dampened cloth to clean the camera body.

Do not use strong or abrasive detergents.

Cleaning 27

Specifications

Camera

Audio Input/Output Line level input and output, A/V mini-jack (3.5 mm)

Video Output NTSC/PAL, A/V mini-jack (3.5 mm)

H4A-DP1:

l (1 – 3 MP models) 3-9 mm, F1.3, P-iris

Lens

Onboard Storage SD/SDHC/SDXC slot – minimum class 4; class 6 or better recommended

Network

Network 100Base-TX

Cabling Type CAT5

Connector RJ-45

API

Device Management
Protocols

Security

Streaming Protocols

l (5 – 8 MP models) 4.3-8 mm, F1.8, P-iris

H4A-DP2:

l (1 – 5 MP models) 9-22 mm, F1.6, P-iris

ONVIF compliance version 1.02, 2.00, Profile S (www.onvif.org)

Compliant with version 2.2.0 of the Analytics Service Specification (bounding boxes and
scene descriptions not available with third-party VMS)

SNMP v2c
SNMP v3

Password protection, HTTPS encryption, digest authentication, WS authentication, user
access log, 802.1x port based authentication.

IPv4, HTTP, HTTPS, SOAP, DNS, NTP, RTSP, RTCP, RTP, TCP, UDP, IGMP, ICMP, DHCP,
Zeroconf, ARP, RTP/UDP, RTP/UDP multicast,RTP/RTSP/TCP,
RTP/RTSP/HTTP/TCP,RTP/RTSP/HTTPS/TCP, HTTP

Mechanical

Dome camera — 172 mm x 172 mm x 124 mm (6.8” x 6.8” x 4.9”)
Dimensions
L x W x H

Weight

Dome Bubble Polycarbonate, clear

Body Aluminum

Housing Pendant mount, vandal resistant

28 Specifications

With wall mount — 275 mm x 172 mm x 152.1 mm (10.8” x 6.8” x 6.0”)

With NPT mount — 172 mm x 172 mm x 172.3 mm (6.8” x 6.8” x 6.8”)

Dome camera — 1.55 kg (3.42 lbs)

With wall mount — 1.80 kg (3.98 lbs)

With NPT mount — 3.00 kg (6.62 lbs)

Finish Powder coat, RAL 9003

Adjustment Range 360° pan, 9° - 95° tilt (30° - 95° tilt with -IR option), ±180° azimuth

Electrical

7 W

Power Consumption

9 W for -IR option

VDC: 12 V +/- 10%, 7 W min (9 W min with -IR option)

Power Source

VAC: 24 V +/- 10%, 10 VA min (13 VA min with -IR option)

PoE: IEEE802.3af Class 3 compliant

Power Connector 2-pin terminal block

RTC Backup Battery 3V manganese lithium

Environmental

Operating
Temperature

Storage
Temperature

-40 °C to +60 °C (-40 °F to 140 °F)

8.0 MP model — -40 °C to +50 °C (-40 °F to 122 °F)

-10 °C to +70 °C (14 °F to 158 °F)

Humidity 0-95% non-condensing

Certifications

UL
cUL

Certifications

CE
ROHS
WEEE
RCM

UL 60950-1

Safety

CSA 60950-1
IEC/EN 60950-1
IEC 62471 (-IR option only)

IK10 Impact Rating

Environmental

Meets IEC 60529 IP66 Weather Rating
IEC/UL/CSA 60950-22

FCC Part 15 Subpart B Class B

EN 55022 Class B
Electromagnetic
Emissions

IC ICES-003 Class B

EN 61000-6-3

EN 61000-3-2

EN 61000-3-3

Electromagnetic
Immunity

Specifications 29

EN 55024

EN 61000-6-1

Limited Warranty & Technical Support

Avigilon warrants to the original consumer purchaser, that this product will be free of defects in material and
workmanship for a period of 3 years from date of purchase.

The manufacturer’s liability hereunder is limited to replacement of the product, repair of the product or
replacement of the product with repaired product at the discretion of the manufacturer. This warranty is void if
the product has been damaged by accident, unreasonable use, neglect, tampering or other causes not arising
from defects in material or workmanship. This warranty extends to the original consumer purchaser of the
product only.

AVIGILON DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION,
ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO
THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.

No oral or written information, advice or representation provided by Avigilon, its distributors, dealers, agents or
employees shall create another warranty or modify this warranty. This warranty states Avigilon’s entire liability
and your exclusive remedy against Avigilon for any failure of this product to operate properly.

In no event shall Avigilon be liable for any indirect, incidental, special, consequential, exemplary, or punitive
damages whatsoever (including but not limited to, damages for loss of profits or confidential or other information,
for business interruption, for personal injury, for loss of privacy, for failure to meet any duty including of good faith
or of reasonable care, for negligence, and for any other pecuniary or other loss whatsoever) arising from the use
of or inability to use the product, even if advised of the possibility of such damages. Since some jurisdictions do
not allow the above limitation of liability, such limitation may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights which vary from
jurisdiction to jurisdiction.

Warranty service and technical support can be obtained by contacting Avigilon Technical Support by phone at

1.888.281.5182 or via email at [e-mail].

30 Limited Warranty & Technical Support