Avigilon H4A-DO1, H4A-DO1-IR, H4A-DO2, H4A-G-DO1-IR Installation Manual



Installation Guide

Avigilon™ H4 HD Dome Camera Models:

H4A-DO1, H4A-DO1-IR, H4A-DO2, H4A-G-DO1-IR

Important Safety Information

This manual provides installation and operation information and precautions for the use of this camera. Incorrect
installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please
provide this manual to the owner of the equipment for future use.

The Warning symbol indicates the presence of dangerous voltage within and outside the product
enclosure that may constitute a risk of electric shock, serious injury or death to persons if proper
precautions are not followed.

The Caution symbol alerts the user to the presence of hazards that may cause minor or moderate injury
to persons, damage to property or damage to the product itself if proper precautions are not followed.

WARNING — Failure to observe the following instructions may result in severe injury or death.

l Installation must be performed by qualified personnel only, and must conform to all local codes.

l This product is intended to be supplied by a UL Listed Power Unit marked “Class 2” or “LPS” or “Limited

Power Source” with output rated 12 VDC or 24 VAC, 7 W min. (9 W min. for -IR model) or Power over
Ethernet (PoE), rated 48 VDC, 7 W min (9 W min. for -IR model).

l Any external power supply connected to this product may only be connected to another Avigilon product

of the same model series. External power connections must be properly insulated.

l Do not connect directly to mains power for any reason.

CAUTION — Failure to observe the following instructions may result in injury or damage to the camera.

l Do not expose the camera directly to high levels of x-ray, laser, or UV radiation. Direct exposure may

cause permanent damage to the image sensor.

l Do not install near any heat sources such as radiators, heat registers, stoves, or other sources of heat.

l Do not subject the cables to excessive stress, heavy loads or pinching.

l Do not open or disassemble the device. There are no user serviceable parts.

l Refer all servicing to qualified personnel. Servicing may be required when the device has been damaged

(such as from a liquid spill or fallen objects), has been exposed to rain or moisture, does not operate
normally, or has been dropped.

l Do not use strong or abrasive detergents when cleaning the device body.

l Use only accessories recommended by Avigilon.

ii

Regulatory Notices

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.

This Class B digital apparatus complies with Canadian ICES-003.

FCC Notice

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

l Reorient or relocate the receiving antenna.

l Increase the separation between the equipment and the receiver.

l Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

l Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or parties
authorized by Avigilon Corporation could void the user’s authority to operate this equipment.

Disposal and Recycling Information

When this product has reached the end of its useful life, please dispose of it according to your local
environmental laws and guidelines.

Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100 °C (212 °F), or incinerate.

European Union:

This symbol means that according to local laws and regulations your product should be disposed of separately
from household waste. When this product reaches its end of life, take it to a collection point designated by local
authorities. Some collection points accept products for free. The separate collection and recycling of your
product at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner
that protects human health and the environment.

iii

Legal Notices

©2016,Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILONCONTROL CENTER,
and ACC are trademarks of Avigilon Corporation. Other product names mentioned herein may be the trademarks
of their respective owners. The absence of the symbols ™ and ® in proximity to each trademark in this document
is not a disclaimer of ownership of the related trademark. Avigilon Corporation protects its innovations with
patents issued in the United States of America and other jurisdictions worldwide:

http://www.avigilon.com/patents. Unless stated explicitly and in writing, no license is granted with respect to any

copyright, industrial design, trademark, patent or other intellectual property rights of Avigilon Corporation or its
licensors.

Disclaimer

This document has been compiled and published covering the latest product descriptions and specifications.
The contents of this document and the specifications of the products discussed herein are subject to change
without notice. Avigilon Corporation reserves the right to make any such changes without notice. Neither
Avigilon Corporation nor any of its affiliated companies: (1) guarantees the completeness or accuracy of the
information contained in this document; or (2) is responsible for your use of, or reliance on, the information.
Avigilon Corporation shall not be responsible for any losses or damages (including consequential damages)
caused by reliance on the information presented herein.

Avigilon Corporation
http://www.avigilon.com

PDF-H4ADO-A

Revision: 2 - EN

20160704

iv

Table of Contents

Overview 1

Cover View 1

Top View 2

Wall Plate View 3

Front View 4

Rear View 5

IR View 6

Installation 7

Required Tools and Materials 7

Camera Package Contents 7

Installation Steps 7

Removing the Dome Cover 8

Mounting and Aiming Video Analytics Cameras 8

Inserting Cables through the Sealing Grommet 8

Mounting the Dome Camera 9

Mounting the Dome Camera Using the Bottom Cable Entry Hole 9

Mounting the Dome Camera Using the Side Cable Entry Hole 10

Mounting the Dome Camera to an Electrical Box 14

Connecting Cables 15

(Optional) Using the USB Wifi Adapter 15

Assigning an IP Address 16

Accessing the Live VideoStream 16

Aiming the Dome Camera 16

(Optional) Configuring SD Card Storage 16

Setting the Time 17

Installing the Dome Cover 17

Zooming and Focusing the DomeCamera 18

Configuring the Camera 18

For More Information 19

Cable Connections 20

Connecting External Power 20

Connecting to External Devices 20

Connecting to Microphones, Speakers and Video Monitors 21

LED Indicators 23

Resetting to Factory Default Settings 24

v

Setting the IP Address Using the ARP/Ping Method 25

Cleaning 26

Dome Bubble 26

Body 26

Specifications 27

Limited Warranty and Technical Support 29

vi

Overview

Cover View

1. Dome cover

Vandal proof dome cover.

2. Tamper resistant screws

Torx captive screws to fix the dome cover to the base.

3. Side cable entry cover

Covers the side cable entry hole.

Overview 1

Top View

1. Wall plate mounting screws

Screws for mounting the camera to the wall plate.

2. Lanyard

Connects to a lanyard hook on the dome cover.

3. Bottom cable entry hole

A bottom entry hole for the cables required for camera operation.

4. Side cable entry hole

A side entry hole for the cables required for camera operation.

2 Top View

Wall Plate View

1. Camera mounts

Points for mounting the camera body to the wall plate.

2. Cable entry hole

An entry hole for the cables required for camera operation.

3. Mounting holes

Holes for mounting the wall plate to the following:

A. UK standard single gang box

B. Octagon gang box

C. 4" gang box

D. Mounting surface

E. US standard single gang box

WallPlate View 3

Front View

1. Power connector block

Accepts a terminal block with either an AC or DC power connection. DC input can be either polarity. Only
required when Power over Ethernet is not available.

2. Link LED

Indicates if there is an active connection in the Ethernet port.

3. Ethernet port

Accepts an Ethernet connection to a network. Server communication and image data transmission occurs
over this connection. Also receives power when it is connected to a network that provides Power over
Ethernet.

4. Connection status LED

Provides information about camera operation. For more information, see LED Indicators on page23.

5. Serial number tag

Device information, product serial number and part number label.

6. Audio/video connector

Accepts a mini-jack connector (3.5 mm).

4 Front View

Rear View

1. Azimuth control

Provides control of the image angle.

2. SD card slot

Accepts an SD card for onboard storage.

Not available on H4 Edge Solution (ES) Cameras.

3. Micro USB port

Accepts a micro USB to USB adapter. Only required when using the Avigilon USB Wifi Adapter.

4. I/O connector block

Provides connections to external input/output devices.

5. Tilt lock thumb scre ws

Provides a locking mechanism for the image tilt adjustment.

6. Pan lock thumb screw

Provides a locking mechanism for the image pan adjustment

Rear View 5

IR View

 IR Illuminator Ring

Provides scene illumination in the IR spectrum. The IR illuminator ring is not included with all models.

6 IR View

Installation

Required Tools and Materials

l Small slotted screwdriver with 5/64” or 2 mm blade width — for connecting power when not using Power

over Ethernet.

l No. 2 Phillips screwdriver — for attaching camera to an electrical box or mounting surface

l T20 Pin-In Torx driver

l Silicone sealant

Camera Package Contents

Ensure the package contains the following:

l Avigilon™ H4 HD Dome Camera

l Mounting template sticker

l RJ-45 grommet piercing cap

l Pipe grommet

l 4 screws and anchors for solid walls

l Wall plate

Installation Steps

Complete the following steps to install the camera:

Removing the Dome Cover 8

Mounting and Aiming Video Analytics Cameras 8

Inserting Cables through the Sealing Grommet 8

Mounting the Dome Camera 9

Connecting Cables 15

(Optional) Using the USB Wifi Adapter 15

Assigning an IP Address 16

Accessing the Live VideoStream 16

Aiming the Dome Camera 16

(Optional) Configuring SD Card Storage 16

Setting the Time 17

Installation 7

Installing the Dome Cover 17

Zooming and Focusing the DomeCamera 18

Configuring the Camera 18



Removing the Dome Cover

Remove the dome cover by loosening the screws that fix the cover to the base. Use a T20 Pin-In Torx driver to
loosen the screws.

NOTE: Be careful not to scratch or touch the dome bubble. The resulting marks or fingerprints may affect the
overall image quality. Keep the protective covers on the bubble until after the installation is complete.

Mounting and Aiming Video Analytics Cameras

When installing an Avigilon video analytics camera, follow the listed mounting and aiming recommendations to
maximize the camera's analytics capabilities:

l The camera should be installed above 274 cm (9').

l The camera should tilt downwards no more than 45 degrees.

l The camera image should be level with the horizon line.

l The camera should be mounted to a stable surface to minimize the physical movement of the camera

after installation.

For more details, see Designing a Site for Video Analytics. The document is available in the eDocs app and on
the Avigilon website.

Inserting Cables through the Sealing Grommet

Unless specified otherwise, you must pull the required cables through the sealing grommet included with the
camera when using a cable entry hole.

8 Removingthe Dome Cover

1. Remove the sealing grommet from the camera.

2. Pull the tab on the grommet to open a hole for the Ethernet cable.

3. Push an Ethernet cable through the grommet by one of the following methods:

a. If the Ethernet cable is uncrimped, push the cable through the grommet.

b. If the Ethernet cable is already crimped, place the grommet piercing cap on the Ethernet

connector then push the cable through the grommet.

Ensure that the orientation of the cable and grommet matches the one shown in the image.

4. Push any other required cables through the grommet.

NOTE: If you will pull multiple cables through the sealing grommet, apply silicone sealant to seal any gaps
in the grommet.

Mounting the Dome Camera

Mounting the Dome Camera Using the Bottom Cable Entry Hole

Perform the following steps if the required cables will be coming out of the mounting surface. Use this
procedure on surfaces that can easily be cut, such as aluminum, and when the cables should be kept out of
sight.

1. Use the mounting template to drill 3 mounting holes and one cable entry hole into the mounting surface.

2. Pull the cables through the cable entry hole in the mounting surface.

3. If a flush mount with the surface is preferred, remove the wall plate gasket.

4. Drive 3 screws to fasten the wall plate to the ceiling or wall.

NOTE: It is recommended that silicone sealant be applied around the edges of the wall plate gasket to
prevent moisture from entering the mounting surface.

5. Insert the sealing grommet with the required cables pulled through into the cable entry hole on the

bottom of the camera. For more information, see Inserting Cables through the Sealing Grommet on the
previous page.

6. Mount the camera body to the wall plate with the wall plate mounting screws.

Mounting the Dome Camera 9

Mounting the Dome Camera Using the Side Cable Entry Hole

Perform the following steps if you will be mounting to a surface with the required cables coming out of an
external conduit pipe. Use this procedure if the mounting surface cannot be easily cut, or when cables must be
brought along the outside of the mounting surface.

1. Use the mounting template to drill three mounting holes and position the conduit pipe correctly.

2. Pull the required cables through the conduit.

3. Pull the required cables through the provided pipe grommet.

NOTE: The pipe grommet only accepts uncrimped Ethernet cables.

10 Mounting the Dome Camera Using the Side Cable Entry Hole

4. Insert the pipe grommet into the conduit pipe

5. If a flush mount is preferred, remove the wall plate gasket.

6. Drive three screws into the mounting holes to fasten the wall plate to the mounting surface.

NOTE: It is recommended that silicone sealant be applied around the edges of the wall plate gasket to
prevent moisture from entering the mounting surface.

Mounting the Dome Camera Using the Side Cable Entry Hole 11

7. Unscrew the side cable entry cover to expose the side cable entry hole.

8. Remove the sealing grommet from the side cable entry hole.

12 Mounting the Dome Camera Using the Side Cable Entry Hole

9. Remove the conduit's locking ring and insert the conduit into the side cable entry hole.

10. Fasten the camera body to the wall plate using the wall plate mounting screws.

Mounting the Dome Camera Using the Side Cable Entry Hole 13

11. Replace the locking ring to secure the conduit pipe.

Mounting the Dome Camera to an Electrical Box

Perform the following steps if the required electrical components and cables will be contained in an electrical
gang box inside the mounting surface.

1. If a flush mount is preferred, remove the wall plate gasket.

2. Mount the wall plate to the electrical box. Use the hole configuration that matches the box:

 A — UK standard single gang box

 B — Octagon gang box

 C — 4” gang box

 E — US standard single gang box

NOTE: It is recommended that silicone sealant be applied around the edges of the wall plate gasket to
prevent moisture from entering the mounting surface or electrical box.

3. Pull the required cables through the cable entry hole on the wall plate.

4. Insert the sealing grommet with the required cables pulled through into the cable entry hole on the

bottom of the camera. For more information on using the sealing grommet, see Inserting Cables through
the Sealing Grommet on page8

5. Mount the camera to the wall plate using the wall plate mounting screws.

14 Mounting the Dome Camera to an ElectricalBox

Connecting Cables

Refer to the diagrams in the Overview section for the location of the different connectors.

1. If external input or output devices are part of the installation (for example: door contacts, relays, etc.),

connect the devices to the I/O connector block.

2. If an external microphone needs to be connected to the camera, connect the device to the camera A/V

connector.

For more information, see Connecting to Microphones, Speakers and Video Monitors on page21.

3. (1.0 and 2.0 megapixel models only) If an external video monitor needs to be connected to the camera,

connect the device to the camera A/V connector.

For more information, see Connecting to Microphones, Speakers and Video Monitors on page21.

4. Connect a network cable to the Ethernet Port (RJ-45 connector).

The Link LED will turn on once a network link has been established.

5. Connect power using one of the following methods:

oPower over Ethernet (PoE) Class 3 — If PoE is available, the LEDs will turn on.

oExternal Power — Connect an external 12 V DC or 24 V AC power source to the power connector

block.

6. Check that the Connection Status LED indicates the correct state. For more information, see LED

Indicators on page23.

(Optional) Using the USB Wifi Adapter

If you have a USB Wifi Adapter (H4-AC-WIFI), attach it to the camera's micro USB port to access the camera's
mobile web interface.

After you connect to the wifi signal broadcast by the adapter, you can access the mobile web interface from any
mobile device using the following address:

ConnectingCables 15

http://camera.lan

For more information about configuring the camera from the mobile web interface see Avigilon USB Wifi Adapter
System User Guide.

NOTE: The camera will reserve the 10.11.22.32/28 subnet for internal use while the USB Wifi Adapter is plugged in.

Assigning an IP Address

The camera automatically obtains an IP address when it is connected to a network.

NOTE: If the camera cannot obtain an IP address from a DHCP server, it will use Zero Configuration Networking
(Zeroconf) to choose an IP address. When set using Zeroconf, the IP address is in the 169.254.0.0/16 subnet.

The IP address settings can be changed using one of the following methods:

l The mobile web interface using the USB Wifi Adapter. For more information, see (Optional) Using the USB

Wifi Adapter on the previous page.

l Camera's web browser interface: http://<camera IP address>/

l Network Video Management software application (for example, Avigilon Control Center™).

l ARP/Ping method. For more information, see Setting the IP Address Using the ARP/Ping Method on

page25.

NOTE: The default camera username is administrator with no password.

Accessing the Live VideoStream

Live video stream can be viewed using one of the following methods:

l The mobile web interface using the USB Wifi Adapter. For more information, see (Optional) Using the USB

Wifi Adapter on the previous page.

l Web browser interface: http://< camera IP address>/

l Network Video Management software application (for example, the Avigilon Control Center software).

NOTE: The default camera username is administrator with no password.

Aiming the Dome Camera

Reference the camera's live stream as you aim the camera.

1. Loosen the pan and tilt lock screws on the camera.

2. Turn the lens to the correct direction by panning and tilting the lens.

3. Tighten the pan and tilt lock screws to secure the dome camera’s position.

4. Rotate the azimuth control ring to set the image to the correct angle.

5. In the camera web browser interface or the Avigilon Control Center software, adjust the camera’s Image

and Display settings. You can set the zoom position, focus, and change the image rotation.

(Optional) Configuring SD Card Storage

NOTE: Only available on models that feature an SDcard slot.

To use the camera's SD card storage feature, you must insert an SD card into the card slot.

16 Assigningan IP Address

It is recommended that the SD card have a capacity of 8GB or more and a write speed of class 6 or better. If the
SD card does not meet the recommended capacity or write speed, the recording performance may suffer and
result in the loss of frames or footage.

1. Insert an SD card into the camera.

CAUTION — Do not force the SD card into the camera or you may damage the card and the
camera. The SD card can only be inserted in the orientation shown on the camera.

2. Access the camera’s web interface to enable the onboard storage feature. For more information, see the

Avigilon High Definition H.264 Camera Web Interface User Guide.

Setting the Time

If you are installing an H4 ES camera, you must set the time on the camera. The ES camera model includes a
built-in server component that runs the ACC Server software directly on the camera. Since the camera is
accessed as its own network video recording server, you must set the time so that events and recorded video
occur at the correct time.

1. Log in to the camera web interface.

2. Display the Setup > Network page.

3. In the Time Settings area, select the camera time zone.

4. Click Apply.

5. At the bottom of the Time Settings area, click the Configure NTP Server link.

If you cannot see the link, select Network from the left menu pane.

6. In the NTP Server area, make sure the check box is selected then choose one of the following options:

l DHCP: select this option to automatically use an NTP server on the network.

l Manual: select this option to manually enter a specific NTPserver address in the NTP Server field.

7. Click Apply.

Installing the Dome Cover

Be careful not to touch or scratch the dome bubble. Any marks or fingerprints on the dome bubble will cause
unwanted reflections in the -IR model.

Setting the Time 17

1. Attach the lanyard to the dome cover.

2. Remove the plastic cover on the inside of the dome bubble.

3. Attach the dome cover to the base by tightening the screws with the Torx key.

4. Remove the plastic cover on the dome bubble.

Zooming and Focusing the DomeCamera

Ensure this procedure is performed after the dome cover is installed, so you can accommodate for the focus
shift caused by the dome bubble.

l In the camera web browser interface or the Avigilon Control Center software, use the camera’s Image and

Display settings to zoom and focus the camera.

a. Use the zoom buttons to zoom the camera in or out.

b. Click Auto Focus to focus the camera.

c. If the preferred focus was not achieved, use the focus near and far buttons to adjust the focus.

Configuring the Camera

Once installed, use one of the following methods to configure the camera:

l If you have the USB Wifi Adapter, you can access the mobile web interface to configure the camera. For

more information, see Avigilon USB Wifi Adapter System User Guide.

l If you have installed multiple cameras, you can use the Avigilon Camera Configuration Tool to configure

common settings. For more information, see the Avigilon Camera Configuration Tool User Guide.

18 Zooming and Focusing the DomeCamera

l If the camera is connected to the Avigilon Control Center, you can use the client software to configure

the camera. For more information, see the Avigilon Control Center Client User Guide.

l If the camera is connected to a third-party network management system, you can configure the camera's

specialty features in the camera's web browser interface. For more information, see the Avigilon H.264

Web Interface User Guide.

l If you installed an H4 ES camera, you can use the Avigilon Control Center Client software to configure the

camera and the embedded software.

For More Information

Additional information about setting up and using the device is available in the following guides:

l Avigilon Control Center™ Client User Guide

l Avigilon™ High Definition H.264 Web Interface User Guide

l Avigilon™ Camera Configuration Tool User Guide

l Avigilon™ USB Wifi Adapter System User Guide

The manuals are available on the Avigilon website: http://www.avigilon.com/support-and-downloads

For More Information 19

Cable Connections

Connecting External Power

NOTE: Do not perform this procedure if Power over Ethernet (POE) is used.

If PoE is not available, the camera needs to be powered through the removable power connector block. Refer to
the diagrams in this guide for the location of the power connector block.

The power consumption information is listed in the product specifications.

To connect power to the power connector block, complete the following steps:

1. Remove the power connector block from the camera.

2. Remove the insulation from ¼” (6mm) of the power wires. Do not nick or damage the wires.

3. Insert the two power wires into the two terminals on the power connector block. The connection can be

made with either polarity.

Use a small slotted (5/64” or 2mm blade width) screwdriver to loosen and tighten the terminals.

4. Attach the power connector block back into the camera.

WARNING — This product is intended to be supplied by a UL Listed Power Unit marked “Class 2” or
“LPS” or “Limited Power Source” with output rated 12 VDC or 24 VAC, 7 W min. (9 W min. with -IR model)
or PoE rated 48 VDC, 7 W min. (9 W min. with -IR model).

Connecting to External Devices

External devices are connected to the camera through the I/O terminal block. The pinout for the I/O terminal
block is shown in the following diagram:

20 Cable Connections

Figure 1: Example application.

1. Ground

2. Input — To activate, connect the Input to the Ground pin. To deactivate, leave disconnected or apply

between 3-15 V.

3. Output — When active, Output is internally connected with the Ground pin. Circuit is open when inactive.

Maximum load is 25 VDC, 120 mA.

l * — Relay

l ** — Switch

Connecting to Microphones, Speakers and Video Monitors

The camera can be connected to an external microphone and speaker through the A/V connector. The camera
only supports line level mono audio input.

1.0 and 2.0 megapixel models can also be connected to an external monitor through the same A/V connector.

The video output signal is determined by the camera flicker control setting. When the camera flicker control is
set to 60 Hz, the video output signal is NTSC. When the flicker control is set to 50 Hz, the video output signal is
PAL. Use the camera web browser interface to configure the camera’s flicker control in the Image and Display
settings.

All models of the camera use a mini-jack (3.5 mm) A/V connector. The pinout for the connector is shown in the
following diagram:

Connectingto Microphones, Speakers and Video Monitors 21

Figure 2: Min i-jack audio video connector

1. Audio IN

2. Composite Video OUT

3. GND

4. Audio OUT

22 Connectingto Microphones, Speakers and Video Monitors

LED Indicators

Once connected to the network, the Connection Status LED will display the progress in connecting to the
Network Video Management software.

The following table describes what the LEDs indicate:

Connection State

Obtaining IPAddress

Discoverable

Upgrading Firmware

Connected On

One short flash every
second

Two short flashes
every second

Two short flashes
and one long flash
every second

Connection Status

LED

Description

Attempting to obtain an IP address.

Obtained an IPaddress but is not connected to the
NetworkVideo Management software.

Updating the firmware.

Connected to the Network Video Management software or an
ACC Server.

LEDIndicators 23

Resetting to Factory Default Settings

If the camera no longer functions as expected, you can choose to reset the camera to its factory default settings.

Use the firmware revert button to reset the camera. The firmware revert button is shown in the following diagram:

NOTE: For the ES camera models, resetting the camera will erase all recorded video from the camera.

For models that feature an SDcard slot, resetting the camera will not affect video that has been recorded to the
SD card.

Figure 3: The firmware revert button on the dome camera.

1. Ensure the camera is powered on.

2. Using a straightened paperclip or similar tool, gently press and hold the firmware revert button.

3. Release the button after three seconds.

CAUTION — Do not apply excessive force. Inserting the tool too far will damage the camera.

24 Resetting to Factory Default Settings

Setting the IP Address Using the ARP/Ping Method

Complete the following steps to configure the camera to use a specific IP address:

NOTE: The ARP/Ping Method will not work if the Disable setting static IP address through ARP/Ping method
check box is selected in the camera's web browser interface. For more information, see the Avigilon™ High
Definition H.264 Web Interface User Guide.

1. Locate and copy down the MAC Address (MAC) listed on the Serial Number Tag for reference.

2. Open a Command Prompt window and enter the following commands:

a. arp -s <New Camera IP Address> <Camera MAC Address>

For example: arp -s 192.168.1.10 00-18-85-12-45-78

b. ping -l 123 -t <New Camera IP Address>

For example: ping -l 123 -t 192.168.1.10

3. Reboot the camera.

4. Close the Command prompt window when you see the following message:

Reply from <New Camera IP Address>: ...

Setting the IP Address Using the ARP/Ping Method 25

Cleaning

Dome Bubble

If the video image becomes blurry or smudged in areas, it may be because the dome bubble requires cleaning.

To clean the dome bubble:

l Use hand soap or a non-abrasive detergent to wash off dirt or finger prints

l Use a microfiber cloth or non-abrasive fabric to dry the dome bubble.

Important: Failure to use the recommended cleaning materials may result in a damaged or scratched dome
bubble. A damaged dome bubble may negatively impact image quality and cause unwanted IR light reflecting
into the lens.

Body

l Use a dry or lightly dampened cloth to clean the camera body.

Do not use strong or abrasive detergents.

26 Cleaning

Specifications

Camera

Audio Input/Output Line level input and output, A/V mini-jack (3.5 mm)

Video Output NTSC/PAL, A/V mini-jack (3.5 mm)

H4A-DO1:

l (1 – 3 MP models) 3-9 mm, F1.3, P-iris

Lens

SD Storage
(Models with SD card
slots only)

Onboard Storage
(ES models only)

Network

Network 100Base-TX

Cabling Type CAT5

Connector RJ-45

API

Device Management
Protocols

l (5 – 8 MP models) 4.3-8 mm, F1.8, P-iris

H4A-DO2:

l (1 – 5 MP models) 9-22 mm, F1.6, P-iris

SD/SDHC/SDXC slot – minimum class 4; class 6 or better recommended

l (1 MP model) 128 G

l (2 – 3 MP models) 256 G

ONVIF compliance version 1.02, 2.00, Profile S (www.onvif.org)

Compliant with version 2.2.0 of the Analytics Service Specification (bounding boxes and
scene descriptions not available with third-party VMS)

SNMP v2c
SNMP v3

Security

Streaming Protocols

Mechanical

Dimensions
L x W x H

Weight 1.35 kg (2.97 lbs)

Dome Bubble Polycarbonate, clear

Body Aluminum

Housing Surface mount, vandal resistant

Finish Powder coat, RAL 9003

Specifications 27

Password protection, HTTPS encryption, digest authentication, WS authentication, user
access log, 802.1x port based authentication.

IPv4, HTTP, HTTPS, SOAP, DNS, NTP, RTSP, RTCP, RTP, TCP, UDP, IGMP, ICMP, DHCP,
Zeroconf, ARP, RTP/UDP, RTP/UDP multicast, RTP/RTSP/TCP, RTP/RTSP/HTTP/TCP,
RTP/RTSP/HTTPS/TCP, HTTP

163 mm x 163 mm x 121 mm (6.4” x 6.4” x 4.8”)

Adjustment Range 360° pan, 9° - 95° tilt (30° – 95° tilt with -IR option), ±180° azimuth

Electrical

7 W

Power Consumption

9 W for -IR option

VDC: 12 V +/- 10%, 7 W min (9 W min with -IR option)

Power Source

VAC: 24 V +/- 10%, 10 VA min (13 VA min with -IR option)

PoE: IEEE802.3af Class 3 compliant

Power Connector 2-pin terminal block

RTC Backup Battery 3V manganese lithium

Environmental

Operating
Temperature

Storage
Temperature

-40 °C to +60 °C (-40 °F to 140 °F)

8.0 MP model — -40 °C to +50 °C (-40 °F to 122 °F)

-10 °C to +70 °C (14 °F to 158 °F)

Humidity 0-95% non-condensing

Certifications

UL
cUL
CE

Certifications

ROHS
WEEE
RCM
KC
EAC

Safety

Environmental

Electromagnetic
Emissions

Electromagnetic
Immunity

28 Specifications

UL 60950-1
CSA 60950-1
IEC/EN 60950-1
IEC 62471 (-IR option only)

IK10 Impact Rating
Meets IEC 60529 IP66 Weather Rating
IEC/UL/CSA 60950-22

FCC Part 15 Subpart B Class B
EN 55022 Class B
IC ICES-003 Class B
EN 61000-6-3
EN 61000-3-2
EN 61000-3-3
KN 32

EN 55024
EN 61000-6-1
KN 35

Limited Warranty and Technical Support

Avigilon warrants to the original consumer purchaser that this product will be free of defects in material and
workmanship for a period of 3 years from date of purchase.

The manufacturer’s liability hereunder is limited to replacement of the product, repair of the product or
replacement of the product with repaired product at the discretion of the manufacturer. This warranty is void if
the product has been damaged by accident, unreasonable use, neglect, tampering or other causes not arising
from defects in material or workmanship. This warranty extends to the original consumer purchaser of the
product only.

AVIGILON DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION,
ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO
THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.

No oral or written information, advice or representation provided by Avigilon, its distributors, dealers, agents or
employees shall create another warranty or modify this warranty. This warranty states Avigilon’s entire liability
and your exclusive remedy against Avigilon for any failure of this product to operate properly.

In no event shall Avigilon be liable for any indirect, incidental, special, consequential, exemplary, or punitive
damages whatsoever (including but not limited to, damages for loss of profits or confidential or other
information, for business interruption, for personal injury, for loss of privacy, for failure to meet any duty including
of good faith or of reasonable care, for negligence, and for any other pecuniary or other loss whatsoever) arising
from the use of or inability to use the product, even if advised of the possibility of such damages. Since some
jurisdictions do not allow the above limitation of liability, such limitation may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights which vary from
jurisdiction to jurisdiction.

Warranty service and technical support can be obtained by contacting Avigilon Technical Support by phone at

1.888.281.5182 or via email at [e-mail].

Limited Warranty and Technical Support 29