This manual provides installation and operation information and precautions for the use of this camera. Incorrect
installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please
provide this manual to the owner of the equipment for future use.
The Warning symbol indicates the presence of dangerous voltage within and outside the product
enclosure that may constitute a risk of electric shock, serious injury or death to persons if proper
precautions are not followed.
The Caution symbol alerts the user to the presence of hazards that may cause minor or moderate injury
to persons, damage to property or damage to the product itself if proper precautions are not followed.
WARNING — Failure to observe the following instructions may result in severe injury or death.
l Do not use near water or expose to dripping or splashing.
l Do not place objects filled with liquids above the device.
l Do not expose to rain or moisture.
l For indoor use only.
l If used outdoors, an approved outdoor mounting adapter or enclosure is required. Consult with Avigilon
for more information.
l Installation must be performed by qualified personnel only, and must conform to all local codes.
l This product is intended to be supplied by a UL Listed Power Unit marked “Class 2” or “LPS” or “Limited
Power Source” with output rated 12 VDC or 24 VAC, 7 W min. (9 W min. for -IR model) or Power over
Ethernet (PoE), rated 48 VDC, 7 W min (9 W min. for -IR model).
l Any external power supply connected to this product may only be connected to another Avigilon product
of the same model series. External power connections must be properly insulated.
l Do not connect directly to mains power for any reason.
CAUTION — Failure to observe the following instructions may result in injury or damage to the camera.
l Do not expose the camera directly to high levels of x-ray, laser, or UV radiation. Direct exposure may
cause permanent damage to the image sensor.
l Do not install near any heat sources such as radiators, heat registers, stoves, or other sources of heat.
l Do not subject the cables to excessive stress, heavy loads or pinching.
l Do not open or disassemble the device. There are no user serviceable parts.
l Refer all servicing to qualified personnel. Servicing may be required when the device has been damaged
(such as from a liquid spill or fallen objects), has been exposed to rain or moisture, does not operate
ii
Page 3
normally, or has been dropped.
l Do not use strong or abrasive detergents when cleaning the device body.
l Use only accessories recommended by Avigilon.
Regulatory Notices
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
FCC Notice
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
l Reorient or relocate the receiving antenna.
l Increase the separation between the equipment and the receiver.
l Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
l Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or parties
authorized by Avigilon Corporation could void the user’s authority to operate this equipment.
Disposal and Recycling Information
When this product has reached the end of its useful life, please dispose of it according to your local
environmental laws and guidelines.
Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100 °C (212 °F), or incinerate.
European Union:
iii
Page 4
This symbol means that according to local laws and regulations your product should be disposed of separately
from household waste. When this product reaches its end of life, take it to a collection point designated by local
authorities. Some collection points accept products for free. The separate collection and recycling of your
product at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that
protects human health and the environment.
http://www.avigilon.com/patents. Unless stated explicitly and in writing, no license is granted with respect to any
copyright, industrial design, trademark, patent or other intellectual property rights of Avigilon Corporation or its
licensors.
Disclaimer
This document has been compiled and published covering the latest product descriptions and specifications.
The contents of this document and the specifications of the products discussed herein are subject to change
without notice. Avigilon Corporation reserves the right to make any such changes without notice. Neither
Avigilon Corporation nor any of its affiliated companies: (1) guarantees the completeness or accuracy of the
information contained in this document; or (2) is responsible for your use of, or reliance on, the information.
Avigilon Corporation shall not be responsible for any losses or damages (including consequential damages)
caused by reliance on the information presented herein.
Avigilon Corporation
http://www.avigilon.com
PDF-H4D-A
Revision: 1 - EN
20160704
iv
Page 5
Table of Contents
Overview1
Cover View1
Bottom View2
Wall Plate View3
Base View4
Front View5
Rear View6
IR View7
Installation8
Required Tools and Materials8
Camera Package Contents8
Installation Steps8
Removing the Dome Cover9
Mounting and Aiming Video Analytics Cameras9
Inserting Cables through the Sealing Grommet9
Mounting the Dome Camera10
Mounting the Dome Camera Using the Bottom Cable Entry Hole10
Mounting the Dome Camera Using the Side Cable Entry Hole10
Mounting the Dome Camera to an Electrical Box10
Connecting Cables11
(Optional) Using the USB Wifi Adapter12
Assigning an IP Address12
Accessing the Live VideoStream12
Aiming the Dome Camera12
(Optional) Configuring SD Card Storage13
Installing the Dome Cover13
Zooming and Focusing the DomeCamera14
Configuring the Camera14
For More Information15
Cable Connections16
Connecting External Power16
Connecting to External Devices16
Connecting to Microphones, Speakers and Video Monitors17
LED Indicators19
Resetting to Factory Default Settings20
v
Page 6
Setting the IP Address Using the ARP/Ping Method21
Cleaning22
Dome Bubble22
Body22
Specifications23
Limited Warranty and Technical Support25
vi
Page 7
Overview
Cover View
1. Dome cover
Vandal proof dome cover.
2. Tamper resistant screws
Torx captive screws to fix the dome cover to the base.
3. Sidewall plug
Covers the side cable entry hole.
Overview1
Page 8
Bottom View
1. Cable entry hole
An entry hole for the cables required for camera operation.
2. Mounting holes
Mounting points for the camera.
3. Wall plate mounting screws
Screws to attach the camera to the wall plate.
2Bottom View
Page 9
Wall Plate View
1. Leveling edge
Flat edge for aligning the wall plate to an electrical box.
2. Wall plate mounting points
Points for mounting the camera to the wall plate
3. Electrical box mounting holes
Holes for mounting the wall plate to an electrical box. The wall plate supports four configurations:
A. UK standard single gang box
B. Octagon gang box
C. 4" gang box
D. US standard single gang box
WallPlate View3
Page 10
Base View
1. Lanyard
Connects to a lanyard hook on the dome cover.
4Base View
Page 11
Front View
1. Power connector block
Accepts a terminal block with either an AC or DC power connection. DC input can be either polarity. Only
required when Power over Ethernet is not available.
2. Link LED
Indicates if there is an active connection in the Ethernet port.
3. Ethernet port
Accepts an Ethernet connection to a network. Server communication and image data transmission occurs
over this connection. Also receives power when it is connected to a network that provides Power over
Ethernet.
4. Connection status LED
Provides information about camera operation. For more information, see LED Indicators on page19.
5. Serial number tag
Device information, product serial number and part number label.
6. Audio/video connector
Accepts a mini-jack connector (3.5 mm).
Front View5
Page 12
Rear View
1. Azimuth control
Provides control of the image angle.
2. SD card slot
Accepts an SD card for onboard storage.
3. Micro USB port
Accepts a micro USB to USB adapter. Only required when using the Avigilon USB Wifi Adapter.
4. I/O connector block
Provides connections to external input/output devices.
5. Tilt lock thumb scre ws
Provides a locking mechanism for the image tilt adjustment.
6. Pan lock thumb screw
Provides a locking mechanism for the image pan adjustment
6Rear View
Page 13
IR View
IR Illuminator Ring
Provides scene illumination in the IR spectrum. The IR illuminator ring is not included with all models.
IR View7
Page 14
Installation
Required Tools and Materials
l Small slotted screwdriver with 5/64” or 2 mm blade width — for connecting power when not using Power
over Ethernet.
l No. 2 Phillips screwdriver — for attaching camera to an electrical box or wall
l T20 Pin-In Torx driver
Camera Package Contents
Ensure the package contains the following:
l Avigilon™ H4 HD Dome Camera
l Mounting template sticker
l RJ-45 grommet piercing Cap
l 4 screws and anchors for solid walls
l Wall plate
Installation Steps
Complete the following steps to install the camera:
Removing the Dome Cover9
Mounting and Aiming Video Analytics Cameras9
Inserting Cables through the Sealing Grommet9
Mounting the Dome Camera10
Connecting Cables11
(Optional) Using the USB Wifi Adapter12
Assigning an IP Address12
Accessing the Live VideoStream12
Aiming the Dome Camera12
(Optional) Configuring SD Card Storage13
Installing the Dome Cover13
Zooming and Focusing the DomeCamera14
Configuring the Camera14
8Installation
Page 15
Removing the Dome Cover
Remove the dome cover by loosening the screws that fix the cover to the base. Use a T20 Pin-In Torx driver to
loosen the screws.
NOTE: Be careful not to scratch or touch the dome bubble. The resulting marks or fingerprints may affect the
overall image quality. Keep the protective covers on the bubble until after the installation is complete.
Mounting and Aiming Video Analytics Cameras
When installing an Avigilon video analytics camera, follow the listed mounting and aiming recommendations to
maximize the camera's analytics capabilities:
l The camera should be installed above 274 cm (9').
l The camera should tilt downwards no more than 45 degrees.
l The camera image should be level with the horizon line.
l The camera should be mounted to a stable surface to minimize the physical movement of the camera
after installation.
For more details, see Designing a Site for Video Analytics. The document is available in the eDocs app and on
the Avigilon website.
Inserting Cables through the Sealing Grommet
Depending on where you are installing the camera, you may need to pull the required cables through the
sealing grommet included with the camera when using a cable entry hole.
1. Remove the sealing grommet from the camera.
2. Pull the tab on the grommet to open a hole for the Ethernet cable.
3. Push an Ethernet cable through the grommet by one of the following methods:
a. If the Ethernet cable is uncrimped, push the cable through the grommet.
b. If the Ethernet cable is already crimped, place the grommet piercing cap on the Ethernet
connector then push the cable through the grommet.
Ensure that the orientation of the cable and grommet matches the one shown in the figure.
4. Push any other required cables through the grommet.
Removingthe Dome Cover9
Page 16
Mounting the Dome Camera
CAUTION — This camera is designed for indoor use only.
Mounting the Dome Camera Using the Bottom Cable Entry Hole
Perform the following steps if the required cables will be coming out of the mounting surface. Use this procedure
on surfaces that can easily be cut, such as drywall, and when the cables should be kept out of sight.
1. Use the mounting template to drill four mounting holes and one cable entry hole into the mounting
surface.
2. Pull the cables through the cable entry hole in the ceiling or wall.
3. (Optional) Mount the wall plate onto the back of the camera using the wall plate mounting screws.
4. Insert the sealing grommet and the required cables into the cable entry hole on the bottom of the camera.
For more information on using the sealing grommet, see Inserting Cables through the Sealing Grommet on
the previous page.
5. Drive four screws into the mounting holes to fasten the camera to the ceiling or wall.
Mounting the Dome Camera Using the Side Cable Entry Hole
Perform the following steps if you will be mounting to a surface with the required cables coming out of an
external conduit. Use this procedure if the mounting surface cannot be easily cut or when cables must be
brought along the outside of the mounting surface.
1. Use the mounting template to drill four mounting holes and to cut the conduit to the correct length.
2. Pull the required cables through the conduit.
3. (Optional) Mount the wall plate on the rear of the camera using the wall plate mounting screws.
4. Drive four screws into the mounting holes to fasten the dome camera to the ceiling or wall.
5. Remove the sidewall plug to expose the side cable entry hole. Depending on the size of the conduit, use
one of the following methods:
a. If using a ½" or 20mm conduit, remove the sidewall plug from the housing, and use pliers to
remove the center knockout piece. Insert the remaining plug back into the housing.
b. For larger conduits, remove the sidewall plug entirely.
Mounting the Dome Camera to an Electrical Box
Perform the following steps if the required electrical components and cables will be contained in an electrical
gang box inside the mounting surface.
1. Mount the wall plate to the electrical box. Use the hole configuration that matches the box:
A — UK standard single gang box
B — Octagon gang box
C — 4” gang box
D — US standard single gang box
2. Use the leveling edge to make sure that the camera is level with the box.
10Mounting the Dome Camera
Page 17
3. Insert the sealing grommet with the required cables pulled through into the cable entry hole on the
bottom of the camera. For more information on using the sealing grommet, see Inserting Cables through the Sealing Grommet on page9
4. Mount the camera onto the wall plate using the wall plate mounting screws
Connecting Cables
Refer to the diagrams in the Overview section for the location of the different connectors.
1. If external input or output devices are part of the installation (for example: door contacts, relays, etc.),
connect the devices to the I/O connector block.
2. If an external microphone needs to be connected to the camera, connect the device to the camera A/V
connector.
For more information, see Connecting to Microphones, Speakers and Video Monitors on page17.
3. (1.0 and 2.0 megapixel models only) If an external video monitor needs to be connected to the camera,
connect the device to the camera A/V connector.
For more information, see Connecting to Microphones, Speakers and Video Monitors on page17.
4. Connect a network cable to the Ethernet Port (RJ-45 connector).
The Link LED will turn on once a network link has been established.
5. Connect power using one of the following methods:
ConnectingCables11
Page 18
oPower over Ethernet (PoE) Class 3 — If PoE is available, the LEDs will turn on.
oExternal Power — Connect an external 12 V DC or 24 V AC power source to the power connector
block.
6. Check that the Connection Status LED indicates the correct state. For more information, see LED
Indicators on page19.
(Optional) Using the USB Wifi Adapter
If you have a USB Wifi Adapter (H4-AC-WIFI), attach it to the camera's micro USB port to access the camera's
mobile web interface.
After you connect to the wifi signal broadcast by the adapter, you can access the mobile web interface from any
mobile device using the following address:
http://camera.lan
For more information about configuring the camera from the mobile web interface see Avigilon USB Wifi Adapter System User Guide.
NOTE: The camera will reserve the 10.11.22.32/28 subnet for internal use while the USB Wifi Adapter is plugged in.
Assigning an IP Address
The camera automatically obtains an IP address when it is connected to a network.
NOTE: If the camera cannot obtain an IP address from a DHCP server, it will use Zero Configuration Networking
(Zeroconf) to choose an IP address. When set using Zeroconf, the IP address is in the 169.254.0.0/16 subnet.
The IP address settings can be changed using one of the following methods:
l The mobile web interface using the USB Wifi Adapter. For more information, see (Optional) Using the USB
Wifi Adapter above.
l Camera's web browser interface: http://<camera IP address>/
l Network Video Management software application (for example, Avigilon Control Center™).
l ARP/Ping method. For more information, see Setting the IP Address Using the ARP/Ping Method on
page21.
NOTE: The default camera username is administrator with no password.
Accessing the Live VideoStream
Live video stream can be viewed using one of the following methods:
l The mobile web interface using the USB Wifi Adapter. For more information, see (Optional) Using the USB
Wifi Adapter above.
l Web browser interface: http://< camera IP address>/
l Network Video Management software application (for example, the Avigilon Control Center software).
NOTE: The default camera username is administrator with no password.
Aiming the Dome Camera
Reference the camera's live stream as you aim the camera.
12(Optional) Using the USB Wifi Adapter
Page 19
1. Loosen the pan and tilt lock screws on the camera.
2. Turn the lens to the correct direction by panning and tilting the lens.
3. Tighten the pan and tilt lock screws to secure the dome camera’s position.
4. Rotate the azimuth control ring to set the image to the correct angle.
5. In the camera web browser interface or the Avigilon Control Center software, adjust the camera’s Image
and Display settings. You can set the zoom position, focus, and change the image rotation.
(Optional) Configuring SD Card Storage
NOTE: Only available on models that feature an SDcard slot.
To use the camera's SD card storage feature, you must insert an SD card into the card slot.
It is recommended that the SD card have a capacity of 8GB or more and a write speed of class 6 or better. If the
SD card does not meet the recommended capacity or write speed, the recording performance may suffer and
result in the loss of frames or footage.
1. Insert an SD card into the camera.
CAUTION — Do not force the SD card into the camera or you may damage the card and the
camera. The SD card can only be inserted in the orientation shown on the camera.
2. Access the camera’s web interface to enable the onboard storage feature. For more information, see the
Avigilon High Definition H.264 Camera Web Interface User Guide.
Installing the Dome Cover
Be careful not to touch or scratch the dome bubble. Any marks or fingerprints on the dome bubble will cause
unwanted reflections in the -IR model.
(Optional) Configuring SDCard Storage13
Page 20
1. Attach the lanyard to the dome cover.
2. Remove the protective cover on the inside of the dome bubble.
3. Attach the dome cover to the base by tightening the screws with the Torx driver.
4. Remove the protective cover on the outside of the dome bubble.
Zooming and Focusing the DomeCamera
Ensure this procedure is performed after the dome cover is installed, so you can accommodate for the focus
shift caused by the dome bubble.
l In the camera web browser interface or the Avigilon Control Center software, use the camera’s Image and
Display settings to zoom and focus the camera.
a. Use the zoom buttons to zoom the camera in or out.
b. Click Auto Focus to focus the camera.
c. If the preferred focus was not achieved, use the focus near and far buttons to adjust the focus.
Configuring the Camera
Once installed, use one of the following methods to configure the camera:
l If you have the USB Wifi Adapter, you can access the mobile web interface to configure the camera. For
more information, see Avigilon USB Wifi Adapter System User Guide.
l If you have installed multiple cameras, you can use the Avigilon Camera Configuration Tool to configure
common settings. For more information, see the Avigilon Camera Configuration Tool User Guide.
14Zooming and Focusing the DomeCamera
Page 21
l If the camera is connected to the Avigilon Control Center, you can use the client software to configure
the camera. For more information, see the Avigilon Control Center Client User Guide.
l If the camera is connected to a third-party network management system, you can configure the camera's
specialty features in the camera's web browser interface. For more information, see the Avigilon H.264
Web Interface User Guide.
For More Information
Additional information about setting up and using the device is available in the following guides:
l Avigilon Control Center™ Client User Guide
l Avigilon™ High Definition H.264 Web Interface User Guide
l Avigilon™ Camera Configuration Tool User Guide
l Avigilon™ USB Wifi Adapter System User Guide
The manuals are available on the Avigilon website: http://www.avigilon.com/support-and-downloads
For More Information15
Page 22
Cable Connections
Connecting External Power
NOTE: Do not perform this procedure if Power over Ethernet (POE) is used.
If PoE is not available, the camera needs to be powered through the removable power connector block. Refer to
the diagrams in this guide for the location of the power connector block.
The power consumption information is listed in the product specifications.
To connect power to the power connector block, complete the following steps:
1. Remove the power connector block from the camera.
2. Remove the insulation from ¼” (6mm) of the power wires. Do not nick or damage the wires.
3. Insert the two power wires into the two terminals on the power connector block. The connection can be
made with either polarity.
Use a small slotted (5/64” or 2mm blade width) screwdriver to loosen and tighten the terminals.
4. Attach the power connector block back into the camera.
WARNING — This product is intended to be supplied by a UL Listed Power Unit marked “Class 2” or
“LPS” or “Limited Power Source” with output rated 12 VDC or 24 VAC, 7 W min. (9 W min. with -IR model)
or PoE rated 48 VDC, 7 W min. (9 W min. with -IR model).
Connecting to External Devices
External devices are connected to the camera through the I/O terminal block. The pinout for the I/O terminal
block is shown in the following diagram:
16Cable Connections
Page 23
Figure 1: Example application.
1. Ground
2. Input — To activate, connect the Input to the Ground pin. To deactivate, leave disconnected or apply
between 3-15 V.
3. Output — When active, Output is internally connected with the Ground pin. Circuit is open when inactive.
Maximum load is 25 VDC, 120 mA.
l * — Relay
l ** — Switch
Connecting to Microphones, Speakers and Video Monitors
The camera can be connected to an external microphone and speaker through the A/V connector. The camera
only supports line level mono audio input.
1.0 and 2.0 megapixel models can also be connected to an external monitor through the same A/V connector.
The video output signal is determined by the camera flicker control setting. When the camera flicker control is
set to 60 Hz, the video output signal is NTSC. When the flicker control is set to 50 Hz, the video output signal is
PAL. Use the camera web browser interface to configure the camera’s flicker control in the Image and Display
settings.
All models of the camera use a mini-jack (3.5 mm) A/V connector. The pinout for the connector is shown in the
following diagram:
Connectingto Microphones, Speakers and Video Monitors17
Page 24
Figure 2: Min i-jack audio video connector
1. Audio IN
2. Composite Video OUT
3. GND
4. Audio OUT
18Connectingto Microphones, Speakers and Video Monitors
Page 25
LED Indicators
Once connected to the network, the Connection Status LED will display the progress in connecting to the
Network Video Management software.
The following table describes what the LEDs indicate:
Connection State
Obtaining IPAddress
Discoverable
Upgrading Firmware
ConnectedOn
One short flash every
second
Two short flashes
every second
Two short flashes
and one long flash
every second
Connection Status
LED
Description
Attempting to obtain an IP address.
Obtained an IPaddress but is not connected to the
NetworkVideo Management software.
Updating the firmware.
Connected to the Network Video Management software or an
ACC Server.
LEDIndicators19
Page 26
Resetting to Factory Default Settings
If the camera no longer functions as expected, you can choose to reset the camera to its factory default settings.
Use the firmware revert button to reset the camera. The firmware revert button is shown in the following diagram:
If you have video recorded to the SD card, be aware that resetting the camera will not affect the recorded video.
Figure 3: The firmware revert button on the dome camera.
1. Ensure the camera is powered on.
2. Using a straightened paperclip or similar tool, gently press and hold the firmware revert button.
3. Release the button after three seconds.
CAUTION — Do not apply excessive force. Inserting the tool too far will damage the camera.
20Resetting to Factory Default Settings
Page 27
Setting the IP Address Using the ARP/Ping Method
Complete the following steps to configure the camera to use a specific IP address:
NOTE: The ARP/Ping Method will not work if the Disable setting static IP address through ARP/Ping method
check box is selected in the camera's web browser interface. For more information, see the Avigilon™ High Definition H.264 Web Interface User Guide.
1. Locate and copy down the MAC Address (MAC) listed on the Serial Number Tag for reference.
2. Open a Command Prompt window and enter the following commands:
a. arp -s <New Camera IP Address> <Camera MAC Address>
For example: arp -s 192.168.1.10 00-18-85-12-45-78
b. ping -l 123 -t <New Camera IP Address>
For example: ping -l 123 -t 192.168.1.10
3. Reboot the camera.
4. Close the Command prompt window when you see the following message:
Reply from <New Camera IP Address>: ...
Setting the IP Address Using theARP/Ping Method21
Page 28
Cleaning
Dome Bubble
If the video image becomes blurry or smudged in areas, it may be because the dome bubble requires cleaning.
To clean the dome bubble:
l Use hand soap or a non-abrasive detergent to wash off dirt or finger prints
l Use a microfiber cloth or non-abrasive fabric to dry the dome bubble.
Important: Failure to use the recommended cleaning materials may result in a damaged or scratched dome
bubble. A damaged dome bubble may negatively impact image quality and cause unwanted IR light reflecting
into the lens.
Body
l Use a dry or lightly dampened cloth to clean the camera body.
Do not use strong or abrasive detergents.
22Cleaning
Page 29
Specifications
Camera
Audio Input/OutputLine level input and output, A/V mini-jack (3.5 mm)
Video OutputNTSC/PAL, A/V mini-jack (3.5 mm)
H4A-D1:
l (1 – 3 MP models) 3-9 mm, F1.3, P-iris
Lens
Onboard StorageSD/SDHC/SDXC slot – minimum class 4; class 6 or better recommended
Network
Network100Base-TX
Cabling TypeCAT5
ConnectorRJ-45
API
Device Management
Protocols
Security
Streaming Protocols
l (5 – 8 MP models) 4.3-8 mm, F1.8, P-iris
H4A-D2:
l (1 – 5 MP models) 9-22 mm, F1.6, P-iris
ONVIF compliance version 1.02, 2.00, Profile S (www.onvif.org)
Compliant with version 2.2.0 of the Analytics Service Specification (bounding boxes and
scene descriptions not available with third-party VMS)
SNMP v2c
SNMP v3
Password protection, HTTPS encryption, digest authentication, WS authentication, user
access log, 802.1x port based authentication.
IC ICES-003 Class B
EN 61000-6-3
EN 61000-3-2
EN 61000-3-3
KN 32
Electromagnetic
Immunity
EN 55024
EN 61000-6-1
KN 35
24Specifications
Page 31
Limited Warranty and Technical Support
Avigilon warrants to the original consumer purchaser that this product will be free of defects in material and
workmanship for a period of 3 years from date of purchase.
The manufacturer’s liability hereunder is limited to replacement of the product, repair of the product or
replacement of the product with repaired product at the discretion of the manufacturer. This warranty is void if
the product has been damaged by accident, unreasonable use, neglect, tampering or other causes not arising
from defects in material or workmanship. This warranty extends to the original consumer purchaser of the
product only.
AVIGILON DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION,
ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO
THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.
No oral or written information, advice or representation provided by Avigilon, its distributors, dealers, agents or
employees shall create another warranty or modify this warranty. This warranty states Avigilon’s entire liability
and your exclusive remedy against Avigilon for any failure of this product to operate properly.
In no event shall Avigilon be liable for any indirect, incidental, special, consequential, exemplary, or punitive
damages whatsoever (including but not limited to, damages for loss of profits or confidential or other
information, for business interruption, for personal injury, for loss of privacy, for failure to meet any duty including
of good faith or of reasonable care, for negligence, and for any other pecuniary or other loss whatsoever) arising
from the use of or inability to use the product, even if advised of the possibility of such damages. Since some
jurisdictions do not allow the above limitation of liability, such limitation may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights which vary from
jurisdiction to jurisdiction.
Warranty service and technical support can be obtained by contacting Avigilon Technical Support by phone at
1.888.281.5182 or via email at support@avigilon.com.
Limited Warranty and Technical Support25
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