Avigilon 1.0W-H3PTZ-DP20, 2.0C-H4PTZ-DP30, 1.0C-H4PTZ-DP45 Installation Manual
Installation Guide
Avigilon™ High Definition H.264 PTZ IP Dome Camera Models:
1.0W-H3PTZ-DP20 and 2.0W-H3PTZ-DP20
Important Safety Information
This manual provides installation and operation information and precautions for the use of this camera. Incorrect
installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please
provide this manual to the owner of the equipment for future use.
The Warning symbol indicates the presence of dangerous voltage within and outside the product
enclosure that may constitute a risk of electric shock, serious injury or death to persons if proper
precautions are not followed.
The Caution symbol alerts the user to the presence of hazards that may cause minor or moderate injury
to persons, damage to property or damage to the product itself if proper precautions are not followed.
WARNING — Failure to observe the following instructions may result in severe injury or death.
l Installation must be performed by qualified personnel only, and must conform to all local codes.
l This product is intended to be supplied by a UL Listed Power Unit marked “Class 2” or “LPS” or “Limited
Power Source” with output rated 24 VAC +/- 10%, 50 VA min.; 24 VDC +/- 10%, 35 W min. or Power over
Ethernet (PoE) Plus IEEE802.3at Type 2 compliant Power Sourcing Equipment (PSE) rated 42.5-57 VDC,
25.5W min.
l Any external power supply connected to this product may only be connected to another Avigilon
product of the same model series. External power connections must be properly insulated.
l Do not connect directly to mains power for any reason.
CAUTION — Failure to observe the following instructions may result in injury or damage to the device.
l Do not install near any heat sources such as radiators, heat registers, stoves, or other sources of heat.
l Do not subject the cables to excessive stress, heavy loads or pinching.
l Do not open or disassemble the device. There are no user serviceable parts.
l Refer all servicing to qualified personnel. Servicing may be required when the device has been damaged
(such as from a liquid spill or fallen objects), has been exposed to rain or moisture, does not operate
normally, or has been dropped.
l Do not use strong or abrasive detergents when cleaning the device body.
l Use only accessories recommended by Avigilon.
l This product should be installed by a trained professional and should beinstalled in restricted access
locations.
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Regulatory Notices
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
FCC Notice
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
l Reorient or relocate the receiving antenna.
l Increase the separation between the equipment and the receiver.
l Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
l Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or parties
authorized by Avigilon Corporation could void the user’s authority to operate this equipment.
Disposal and Recycling Information
When this product has reached the end of its useful life, please dispose of it according to your local
environmental laws and guidelines.
Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100 °C (212 °F), or incinerate.
European Union:
This symbol means that according to local laws and regulations your product should be disposed of separately
from household waste. When this product reaches its end of life, take it to a collection point designated by local
authorities. Some collection points accept products for free. The separate collection and recycling of your
product at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner
that protects human health and the environment.
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Legal Notices
©2013 -2017,Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILONCONTROL
CENTER, ACC, and TRUSTED SECURITY SOLUTIONS are trademarks of Avigilon Corporation. Other names or
logos mentioned herein may be the trademarks of their respective owners. The absence of the symbols ™ and ®
in proximity to each trademark in this document or at all is not a disclaimer of ownership of the related
trademark. Avigilon Corporation protects its innovations with patents issued in the United States of America and
other jurisdictions worldwide (see avigilon.com/patents). Unless stated explicitly and in writing, no license is
granted with respect to any copyright, industrial design, trademark, patent or other intellectual property rights of
Avigilon Corporation or its licensors.
Disclaimer
This document has been compiled and published covering the latest product descriptions and specifications.
The contents of this document and the specifications of the products discussed herein are subject to change
without notice. Avigilon Corporation reserves the right to make any such changes without notice. Neither
Avigilon Corporation nor any of its affiliated companies: (1) guarantees the completeness or accuracy of the
information contained in this document; or (2) is responsible for your use of, or reliance on, the information.
Avigilon Corporation shall not be responsible for any losses or damages (including consequential damages)
caused by reliance on the information presented herein.
Avigilon Corporation
avigilon.com
920-0074A
Revision: 10 - EN
20170830
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Table of Contents
Overview 1
Front View 1
Top View 2
Pendant Mount Adapter 3
Installation 4
Camera Package Contents 4
Installation Steps 4
Removing Protective Material Inside Dome Cover 4
Installing the Mount Adapter 6
Connecting Cables 8
Securing the PTZ Dome Camera 8
Assigning an IP Address 9
Accessing the Live VideoStream 9
For More Information 9
Cable Connections 10
Connecting External Power 10
Connecting to External Devices 10
Connection Status LED Indicators 13
Resetting to Factory Default Settings 14
Setting the IP Address Using the ARP/Ping Method 15
Cleaning 16
Dome Bubble 16
Body 16
Specifications 17
Limited Warranty and Technical Support 19
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Overview
Front View
1. Serial number tag
Device information, product serial number and part number label.
2. Connection status LED
Provides information about device operation. For more information, see Connection Status LED
Indicators on page13.
3. Link LED
Indicates if there is an active connection in the Ethernet port.
Overview 1
Top View
1. External power
Accepts an external power connection when Power over Ethernet is not available or operation below -30
°C is required.
2. Lanyard anchor
The safety lanyard attaches to the anchor to prevent the camera from falling during installation.
3. Ethernet port
Accepts an Ethernet connection to a network. Server communication and image data transmission occurs
over this connection. Also receives power when it is connected to a network that provides Power over
Ethernet.
4. External I/O
Provides connections to external input/output and audio devices.
Top View 2
Pendant Mount Adapter
1. 1-1/2” NPT mount adapter
Standard 1-1/2” NPT adapter for mounting the dome camera to a pendant mount bracket.
2. Tamper resistant screws
Torx captive screws to fix the dome camera to the mounting adapter.
Pendant Mount Adapter 3
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