Avigilon 12W-H3-4MH-DC1, 9W-H3-3MH-DC1 Installation Manual
Installation Guide
Avigilon™ HD Multisensor Dome Camera Models:
12W-H3-4MH-DC1 and 9W-H3-3MH-DC1
Important Safety Information
This manual provides installation and operation information and precautions for the use of this camera. Incorrect
installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please
provide this manual to the owner of the equipment for future use.
The Warning symbol indicates the presence of dangerous voltage within and outside the product
enclosure that may constitute a risk of electric shock, serious injury or death to persons if proper
precautions are not followed.
The Caution symbol alerts the user to the presence of hazards that may cause minor or moderate injury
to persons, damage to property or damage to the product itself if proper precautions are not followed.
WARNING — Failure to observe the following instructions may result in severe injury or death.
l Installation must be performed by qualified personnel only, and must conform to all local codes.
l This product is intended to be supplied by a UL Listed Power Unit marked “Class 2” or “LPS” or “Limited
Power Source” with output rated 24 VAC +/- 10%, 19 VA min.; 24 VDC +/- 10%, 13W min. or Power over
Ethernet (PoE) Plus IEEE802.3at Type 2 compliant Power Sourcing Equipment (PSE) rated 44-57 VDC, 13W
min.
l Any external power supply connected to this product may only be connected to another Avigilon product
of the same model series. External power connections must be properly insulated.
l Do not connect directly to mains power for any reason.
CAUTION — Failure to observe the following instructions may result in injury or damage to the camera.
l Do not install near any heat sources such as radiators, heat registers, stoves, or other sources of heat.
l Do not subject the cables to excessive stress, heavy loads or pinching.
l Do not open or disassemble the device. There are no user serviceable parts.
l Refer all servicing to qualified personnel. Servicing may be required when the device has been damaged
(such as from a liquid spill or fallen objects), has been exposed to rain or moisture, does not operate
normally, or has been dropped.
l Do not use strong or abrasive detergents when cleaning the device body.
l Use only accessories recommended by Avigilon.
Regulatory Notices
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
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This Class B digital apparatus complies with Canadian ICES-003.
FCC Notice
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
l Reorient or relocate the receiving antenna.
l Increase the separation between the equipment and the receiver.
l Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
l Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or parties
authorized by Avigilon Corporation could void the user’s authority to operate this equipment.
Disposal and Recycling Information
When this product has reached the end of its useful life, please dispose of it according to your local
environmental laws and guidelines.
Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100 °C (212 °F), or incinerate.
European Union:
This symbol means that according to local laws and regulations your product should be disposed of separately
from household waste. When this product reaches its end of life, take it to a collection point designated by local
authorities. Some collection points accept products for free. The separate collection and recycling of your
product at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner
that protects human health and the environment.
Legal Notices
©2015,Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, and AVIGILON CONTROL
CENTER are trademarks of Avigilon Corporation. Other product names mentioned herein may be the
trademarks of their respective owners. The absence of the symbols ™ and ® in proximity to each trademark in this
product or its packaging is not a disclaimer of ownership of the related trademark. Unless expressly granted in
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writing, no license is granted with respect to any copyright, industrial design, trademark, patent or other
intellectual property rights of Avigilon Corporation or its licensors.20150820
Disclaimer
This document has been compiled and published covering the latest product descriptions and specifications.
The contents of this document and the specifications of the products discussed herein are subject to change
without notice. Neither Avigilon Corporation nor any of its affiliated companies guarantees the completeness or
accuracy of the information contained in this document and is not responsible for your use of, or reliance on, the
information. Avigilon Corporation shall not be responsible for any losses or damages (including consequential
damages) caused by reliance on the information presented herein.
Avigilon Corporation
http://www.avigilon.com
PDF-H3-MH-DC-A
Revision: 2 - EN
20150820
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Table of Contents
Overview 1
Front View 1
Side View 2
Installation 4
Camera Package Contents 4
Installation Steps 4
Preparing the Camera for Installation 4
(Optional) Cutting the Mounting Hole 6
(Optional) Configuring Onboard Storage 6
(Optional) Attaching the Back Panel 7
Connecting Cables 8
Assigning an IP Address 8
Accessing the Live VideoStream 9
Mounting the Dome Camera 9
Aiming the Dome Camera 10
Installing the Dome Cover 12
For More Information 12
Cable Connections 13
Connecting External Power 13
Connecting to External Devices 13
Connecting to Microphone and Speakers 14
LED Indicators 16
Resetting to Factory Default Settings 17
Setting the IP Address Using the ARP/Ping Method 18
Cleaning 19
Dome Bubble 19
Body 19
Specifications 20
Limited Warranty & Technical Support 22
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Overview
Front View
1. Configuration Ethernet Port
A secondary Ethernet port for configuring the camera. Does not accept PoE.
2. Link LED
Indicates if there is an active connection in the Ethernet port.
3. Connection Status LED
Provides information about device operation. For more information, see LED Indicators on page 16
4. SD Card Slot
Accepts an SD card for onboard storage.
Overview 1
5. Serial Number Tag
Product serial number and part number label.
Side View
1. Ethernet Port
Accepts an Ethernet connection to a network. Server communication and image data transmission occurs
over this connection. Also receives power when it is connected to a network that provides Power over
Ethernet.
2. Power Connector Block
Accepts a terminal block with either an AC or DC power connection. DC input can be either polarity. Only
required when Power over Ethernet is not available.
3. Audio I/O Connector
Accepts a mini-jack connector (3.5 mm).
4. I/O Connector Block
Provides connections to external input/output devices.
5. Cover Release Tab
Allows you to release and remove the dome cover.
2 SideView
6. Clamps
Three spring loaded locking mechanisms that secure the camera to the mounting surface.
7. Lanyard Anchor
Safety lanyards can attach to anchors at the top of each clamp to help prevent the camera from falling.
SideView 3
Installation
Camera Package Contents
Ensure the package contains the following:
l Avigilon™ HDMultisensor Dome Camera
l Back panel
l Phillips screw driver
l Mounting template sticker
l Terminal block
l I/O connector block
Installation Steps
Complete the following steps to install the device:
Preparing the Camera for Installation 4
(Optional) Cutting the Mounting Hole 6
(Optional) Configuring Onboard Storage 6
(Optional) Attaching the Back Panel 7
Connecting Cables 8
Assigning an IP Address 8
Accessing the Live VideoStream 9
Mounting the Dome Camera 9
Aiming the Dome Camera 10
Installing the Dome Cover 12
Preparing the Camera for Installation
NOTE: Be careful not to scratch the dome bubble.
4 Installation
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