March 24, 2009Added to “Fixed in Avid Symphony v3.5.1” on page 4.
IMPORTANT: Avid periodically makes software updates and Customer Patch
Releases (CPR) available for download on Avid.com at the following location:
www.avid.com/support/downloadcenter/index.asp
Please check the above site regularly for information on available downloads for
your product.
Important Information
Avid® recommends that you read all the information in this ReadMe file thoroughly before
installing or using any new software release.
Important: Search the Avid Knowledge Base for the most up-to-date ReadMe file, which
contains the latest information that might have become available after the documentation
was published.
This document describes compatibility issues with previous releases, hardware and software
requirements, software installation instructions, and summary information on system and
memory requirements. This document also lists hardware and software limitations.
Extending Your Usable Address Space and Adding RAM for Improved Performance (Windows) . . 53
Symbols and Conventions
ReadMe documents use the following symbols and conventions:
Symbol or Convention Meaning or Action
n
c
w
2
A note provides important related information, reminders,
recommendations, and strong suggestions.
A caution means that a specific action you take could cause harm to
your computer or cause you to lose data.
A warning describes an action that could cause you physical harm.
Follow the guidelines in this document or on the unit itself when
handling electrical equipment.
If You Need Help
Symbol or Convention Meaning or Action
>This symbol indicates menu commands (and subcommands) in the
order you select them. For example, File > Import means to open the
File menu and then select the Import command.
This symbol indicates a single-step procedure. Multiple arrows in a list
indicate that you perform one of the actions listed.
Italic fontItalic font is used to emphasize certain words and to indicate variables.
Courier Bold font
Ctrl+key or mouse action
k+key or mouse action
If You Need Help
If you are having trouble using your Avid product:
1. Retry the action, carefully following the instructions given for that task in this guide. It
is especially important to check each step of your workflow.
2. Check this ReadMe file for the latest information that might have become available after
the documentation was published. Also check online for the most up-to-date ReadMe
because the online version is updated whenever new information becomes available. To
view the online ReadMe, select ReadMe from the Help menu, or visit the Knowledge
Base at http://www.avid.com/readme.
3. Check the documentation that came with your Avid application or your hardware for
maintenance or hardware-related issues. In addition to the printed documentation
supplied with your editing application, the documentation is supplied in PDF format
when you install the application. Topics that you print from the Help have limited page
layout and formatting features. If you want to print a higher quality version of Help
information, Avid recommends that you print all or part of the PDF version of the
appropriate Avid manual included in the Online Library for your editing application. To
access the Online Library, select Help > Online Library from within your Avid editing
application.
Courier Bold font identifies text that you type.
Press and hold the first key while you press the last key or perform the
mouse action. For example, k+Option+C or Ctrl+drag.
4. Visit Avid Online Support at www.avid.com/onlineSupport/. Online support is available
24 hours per day, 7 days per week. Search the Knowledge Base to find answers, to view
error messages, to access troubleshooting tips, to download updates, and to read or join
online message-board discussions.
3
Hardware and Software Requirements
To access the list of qualified and supported platforms:
1. Go to www.avid.com/products/
2. Choose your product.
3. Click System Requirements.
Fixed in Avid Symphony v3.5.1
The following have been fixed:
➤(Macintosh only) Permission errors prohibiting multiple users to log into the Avid editing
system. This has been fixed, however, you need to remove any pre-existing AMALogger
files before you start the Avid editor.
To remove any pre-existing AMA Logger files:
1. Before you start the new Avid editor application (v3.5.1), go to Macintosh
HD/Users/Shared/Avid product name/Avid FatalErrorReports.
2. Delete all AMALoggerxx_xx_xx.log files. (The logger files display a created date, for
example: AMALogger03_11_09.log.)
This removes the old logger file from the previous version of the Avid editor (v3.5). A
new logger file gets created when you log into the Avid editing application (v3.5.1), this
logger file does not have any permission errors prohibiting multiple users from logging
in.
3. You should be able to start the Avid editor application as multiple users
.
➤Previously, you might have experienced extremely slow timeline response time when
working with XDCAM HD and XDCAM Proxy media in an Avid Unity MediaNetwork or
Avid Unity ISIS shared storage environment. This has been improved. You should delete the
MCState file and delete your Project Setting to take advantage of this new fix.
➤Previously, some DV50 QuickTime imports did not import audio. This has been fixed.
➤Previously, dragging a Color Correction template from a bin to a bucket did not apply the
settings to the bucket. This has been fixed.
4
Compatibility Chart
Compatibility Chart
The following table lists the operating system, NVIDIA® driver, QuickTime®, Windows
®
Media™, Avid Interplay
®
versions that were qualified with the Avid editing applications. Also listed are the
LE
, shared storage, Sony® XDCAM™, Panasonic® P2, and Pro Tools
third-party applications such as Boris Continuum Complete, Avid DVD by Sonic™,
®
Sorenson Squeeze
ItemVersionsComments
Microsoft®
Windows
Support
Macintosh
Support
®
OS
®
OS
, and SmartSound® that ship with the editing applications.
Windows XP Professional with
SP2 or SP3
®
Windows Vista
Business 64
with SP1
Windows Vista Ultimate 64 with
SP1
Leopard® v10.5.5 and v10.5.6The Leopard OS has been qualified with
Windows Vista Business 32 is supported
on Avid Media Composer
®
software only,
and Avid Media Composer with
Adrenaline, Mojo SDI, Nitris DX or Mojo
DX.
Windows Vista Business 32 is supported
on the HP
®
xw4600 systems with Avid
Media Composer with Mojo DX (no
DNxHD capture.)
Windows Vista Business 32 is also
supported on the HP 8510w, HP 8710w
and Dell
®
6300 laptops with Avid Media
Composer software only.
the Nitris DX hardware. The Leopard OS
was not qualified with the old Symphony
Nitris hardware.
QuickTime Support v7.5.5 and v7.6QuickTime v7.6 has been qualified with
Leopard v10.5.6. It was not qualified with
v10.5.5.
Windows Media
Version Support
Windows Media Player 11If you do not have Windows Media Player
11, access the download at
www.microsoft.com.
Windows Media export compatibility is
subject to Microsoft Windows Media
updates.
5
ItemVersionsComments
Avid Interplay
Support
NVIDIA Driver
Support
Shared Storage
Support
See the Avid Interplay ReadMe
for supported versions.
169.47
(This is the version of driver
tested with our editing
applications. DO NOT upgrade to
any other version.)
Avid Unity™ MediaNetwork and
Avid Unity ISIS
®
.
Macintosh editing applications are not
supported in an Avid Interplay
environment. IMPORTANT: The Avid
Interplay components that get installed
on the editing application must be
updated to the Avid Interplay version
that is released with the editing
application. These include the Media
Indexer, Interplay Access, Interplay
Framework, Interplay Transfer Client
and ProEncode Client. The Avid
Interplay Server components can
remain on the previous releases listed as
supported. For details, see the “Avid
Editing Application Compatibility with
Interplay Releases” topic in the Avid
Interplay ReadMe
.
See “Setting up the NVIDIA Card” on
page 8.
See “Shared Storage Support” on page 10.
Pro ToolsPro Tools LE v7.3.1 and v7.4.x
Pro Tools LE v8.0cs1 and higher.
•For information on supported versions
of Pro Tools in an Interplay
environment, see the Avid Interplay ReadMe.
•Interoperability is supported with
Pro Tools LE v7.3.1 and v7.4.x;
Co-install is not supported with these
versions.
6
ItemVersionsComments
Compatibility Chart
Sony XDCAM
driver
PDZ v2.23 and FAM v2.04
(Windows XP and Vista 32)
v2.8.1 (XDCAM Transfer for
Macintosh)
Panasonic P2 driver (Windows XP and Vista) Driver
version for P2 devices: v2.02 v2.4
(Macintosh) Driver version for P2
devices: v1.2
Boris Continuum
v5.0.4Ships with:
Complete
Avid supports the Windows XP and Vista
32 device driver for XDCAM decks, the
Vista 64 device driver is not available at
this time.
Avid recommends you install the Pro Disc
2.04 driver on the Windows XP system
running SP3 when using the following
Sony PDW devices:
PDW 1500, PDW HD1500, PDW 700,
PDW 350, PDW F75, PDW F70, PDW
D1. The driver can be downloaded from
Sony's website http://esupport.sony.com/.
Avid recommends you install the VFAM
driver v2.1.0 when using the PDWU1
device. The driver can be downloaded
from Sony's website
http://esupport.sony.com/.
There is currently no P2 writeback
support for Macintosh clients.
Avid Media Composer
Avid NewsCutter
Avid Symphony™ Nitris
Avid Media Composer
Avid NewsCutter
Avid Symphony Nitris
Avid Symphony Nitris DX
Sorenson Squeeze is not compatible with
systems running Vista 64.
7
ItemVersionsComments
SmartSoundv4.5Ships with:
Setting up the NVIDIA Card
To set up the NVIDIA card, you must make sure you have the correct display driver version,
install the display driver if necessary, and set the correct display settings.
Prior to setting up the NVIDIA card, check to make sure you have the correct display driver
version. If you do not have the 169.47 NVIDIA driver, you can install it from the Utilities
folder that installs with your Avid application.
To check the NVIDIA display driver version:
Avid Media Composer
Avid NewsCutter
Avid Symphony Nitris
Avid Symphony Nitris DX
SmartSound is not compatible with
systems running Vista 64.
1. Right-click the Desktop and select Properties.
The Display Properties dialog box opens.
2. Click the Settings tab.
3. Click the Advanced button.
4. Click the applicable Quadro tab. You might have to click the first element in the tree in
the tab on the left when you click the Quadro tab, or you have to click the System
Information link on the bottom left corner.
The version number is listed in the Graphics card information section on the ForceWare
version line.
To install the NVIDIA display driver:
1. Navigate to Program Files\Avid \ Utilities \nVidia and double-click
169.47_forceware_winxp2k_english_whql.exe.
2. Follow the on-screen instructions to unzip the NVIDIA file to
C:\NVIDIA\Win2KXP\169.47.
The NVIDIA Setup program opens.
3. Follow the on-screen instructions, and then restart your system.
8
Disabling the NVIDIA Driver Helper Service (Windows XP)
To set Dualview mode if you are working with two monitors:
1. Right-click the Desktop, and select Nvidia Control Panel.
2. In the settings window in the left of the window, click Set up multiple displays.
3. In the “Choose View display mode to use” area, select “Configure independently from
each other (Dualview).
4. Click Apply, and then click OK.
Disabling the NVIDIA Driver Helper Service
(Windows XP)
The NVIDIA driver Helper Service is a background program that runs with the NVIDIA
Driver installed. This service informs you when an update to the NVIDIA Driver is
available. There have been instances where this service causes slow restarts and shutdown
with the Avid DNA hardware attached. The service also can prevent the Adobe
Gamma loader from operating, which causes color correction settings not to work properly.
If this occurs, you should disable the NVIDIA Driver Helper Service.
To disable the NVIDIA Driver Helper Service:
®
Photoshop®
1. Right-click My Computer.
2. Click Manage.
3. Double-click Services and Applications.
4. Double-click Services.
5. Right-click NVIDIA Display Driver or NVIDIA Driver Helper Service.
6. Click Properties.
7. Select Startup Type > Disable.
8. Click OK.
Every time you update or reload the driver, this service is enabled again.
9
Shared Storage Support
The editing application has been tested in a shared storage environment with the following:
Editing
Application
Operating
System
Windows XPv1.4, v1.5, v1.6,
Windows Vista
Business 32 and
Windows Vista
Business 64
Macintosh
Leopard 10.5.5
and 10.5.6. See
“Compatibility
Chart” on page 5
a.Windows Vista Business 32 is supported on some Avid editing applications. See “Compatibility Chart” on
page 5.
ISIS Client
supported
version
v2.0.1
v1.5, v1.6, v2.0.1 v1.4, v1.5,
a
v1.5, v1.6, v2.0.1 v1.4, v1.5,
ISIS Server
supported
version
v1.4, v1.5,
v1.6, v2.0.1
v1.6, v2.0.1
v1.6, v2.0.1
MediaNetwork
Client
supported
version
v4.1.6, v4.2.4,
v5.0.1, and v5.1,
v5.1.1
v5.1, v5.1.1v4.1.6, v4.2.4, v5.0.1,
v5.1, 5.1.2v4.1.6, v4.2.4, v5.0.1,
MediaNetwork
Server supported
version
v4.1.6, v4.2.4, v5.0.1,
and v5.1
and v5.1
and v5.1
Before You Install the Editing Application
Use the following information to determine which editing applications can be installed on
your system.
Existing Editor Upgrades
The following existing editing applications can be upgraded to the following:
•Media Composer versions v2.7.x and higher can upgrade to Media Composer v3.x (on
WinXP OS).
•Symphony Nitris versions v1.7.x and higher can upgrade to Symphony Nitris v3.x (on
WinXP OS). If you are an Avid DS Nitris and Avid Symphony Nitris Dual Boot
customer, you cannot upgrade to Symphony v3.0.
•NewsCutter XP and NewsCutter Adrenaline versions v6.7.x and higher can upgrade to
NewsCutter v7.x (on WinXP OS).
10
Before You Install the Editing Application
If you are a new customer (never installed an Avid editor on your system) you can install the
following on an approved WinXP system or an approved Vista system:
•Media Composer v3.0 and higher
•Symphony Nitris v3.0 and higher
•NewsCutter v7.0 and higher
The following upgrade process to the Vista version of the editing application is not
supported:
For example, if a Media Composer v2.7.x customer uninstalled the editing application,
upgraded the OS from WinXP to Vista, and then tried to install Media Composer 3.x, the
installation would fail. The only allowable Vista editing application installation is on a clean
Vista system.
The Macintosh version of the Media Composer v3.x release can only be installed on a clean
Macintosh with OS X Leopard.
11
Notes on Vista OS
Note the following topics if you are running the editing application on the Vista OS.
Disabling Desktop Compositing
If you are running an editing application on the Vista OS, when the Avid editor is launched
you might see a dialog box asking you to disable desktop compositing. You can disable it
without adversely affecting the Avid editing application.
You can choose to disable it and continue with your editing session. The dialog will appear
once you relaunch the application unless you disable the option.
To disable the desktop compositing:
1. Access the Control Panel.
2. Double-click System.
3. Click Change Settings.
4. Click the Advanced tab.
5. Under the Performance area, click Settings.
6. Uncheck “Enable desktop composition.”
The dialog box requesting you to disable desktop compositing does not appear the next
time you launch the editing application.
User Access Control Setting
Windows Vista includes User Access Control (UAC), which makes you aware of changes
that will be made to your computer letting you decide to allow the changes or not. Avid
recommends that you leave UAC ON. This feature is turned on by default in the Windows
Vista operating system.
Standard User
You need to first install the editing application as an Administrator. If you are in a Shared
Storage environment, mount your workspaces as an Administrator. You may then log off and
log back in as a Standard user, if necessary.
Vista Windows Sidebar
If the Vista Windows Sidebar is enabled, you might see flickering on the Timeline monitor
when you stop playback. You should disable Windows Sidebar:
12
To disable the Vista Windows Sidebar:
1. Right click on the Sidebar or Sidebar icon, and choose Properties.
2. Deselect “Start Sidebar when Windows starts.”
3. Right-click the icon, and choose Exit to close the sidebar.
New Folder Structure
Some editing application folders have moved to a new location that is now shared and
visible to the user on installation. These folders are created at installation time and are given
special permissions to work for all users.
The following folders are created on your Windows XP system in the following location:
C:/Documents and Settings/AllUsers/Shared Documents/<AvidProductName>
•Avid Attic
•Avid Users
•Avid Media_Files
•Avid Templates
Before You Install the Editing Application
•Settings
•Avid FatalErrorReports
•sharedjvm/server/apps/MediaIndexer/stat/log
•MarqueeTitles
•AVX Plug-Ins Data
The following folders are created on your Vista system in the following location:
3. From the following folders, remove any folders that do not have custom data in them
that you want to keep. If you do have custom data, copy the data to the new locations
after step 4.
C:/Documents and Settings/AllUsers/ApplicationData/Avid/<productname>
C:/Program Files/Avid/<ProductName>
(Vista) C:/ProgramData/Avid/<Productname>
4. Install the new Avid editing application.
Notes on Software Licensing
If You Upgrade Your Operating System
If you need to upgrade your operating system after you install your Avid editing application,
first deactivate your software. After you upgrade your operating system and, if required,
reinstall your application, you can reactivate your software. For information on activating
and deactivating your software license, see the Installation Guide for Avid Editing Applications.
Laptop Network Settings
Your software license uses information from your system’s network configuration. Some
laptops disable the Network Interface Card (NIC) when connecting to the Internet through a
wireless network connection. If you run your Avid editing application on a laptop, be sure
that your NIC and wireless configuration is always the same as when you originally
activated your software. See the user assistance for your computer for information on
changing network settings.
14
Using the GetLicenseInfo Utility
Avid provides a utility program — GetLicenseInfo.exe — that retrieves information specific
to your license. This is useful if you no longer have the original license information or if you
need to provide this information to Avid Customer Support. The license information
retrieved by the utility depends on your system, but it can include the following:
•Avid editing product name
•License type
•Status
•System ID
•Serial number (for security reasons, only part of the serial number is displayed)
•Avid machine ID
To retrieve license information:
1. Navigate to one of the following locations:
t(Windows) Program Files\Avid\Utilities\GetLicenseInfo
t(Macintosh) Applications/Utilities/Avid Utilities/GetLicenseInfo
Installing the Software
2. Double-click GetLicenseInfo.exe
A terminal window opens and displays your license information.
3. Copy the appropriate license information, and then close the terminal window.
Installing the Software
If you are updating from a previous release, you should uninstall the existing editing
application. You should also uninstall Digi Drivers using Add/Remove from the Control
Panel. Reboot the system and then install the new editing application. If you do not remove
the Digi Drivers, the Audiosuite plug-ins do not load and you might receive either the error
message “This software requires installation of device driver TPkd and a reboot before
running” or a “DAE Interface NOT Available” error message. If you see these errors on a
clean installation on a brand new system, install Hot fix KB926255 from Windows Update
to fix the problem
(Macintosh Only) If you are upgrading from a previous version of the Macintosh editing
application, remove the Stereo Mixer.dpm and Surround Mixer.dpm plug-ins from the
following location: Macintosh HD/Library/Application Support/Digidesign/Plug-Ins. If you
do not remove these files, you might experience problems with the AudioSuite Tool.
.
15
For all Avid editing applications, you must first log in as the Administrator (not just a user
with administrator privileges), install the application, and initially launch the application as
the Administrator. If you are working in a shared storage environment, mount your
workspaces. You may then subsequently run the Avid editing application as a regular User.
(Windows) To install the Avid editing application software:
1. Quit all active applications.
2. Insert the editing application DVD.
3. Click to Install the Avid Editor Suite or Individual Product and follow the on screen
instructions.
If the FilesInUse dialog box appears, you can safely select Ignore and continue.
n
Depending on Windows activity on your system, some Microsoft Windows Driver Warnings
n
might be minimized into your task bar at installation time. If your installation is taking
longer than 5-10 minutes, please check your task bar for an icon with the word SOFTWARE
in it. Click the icon and you may safely select Continue Anyway to continue your
installation.
4. When prompted, select “Yes, restart my computer.”
(Macintosh) To install the Avid Editing application software:
1. Quit all applications.
2. Insert the editing application DVD.
3. Click to Install the Avid Editor Suite or Individual Product and follow the on screen
instructions.
4. When prompted, select “Yes, restart my computer.”
New in Avid Symphony v3.5
What’s New
The following outlines the new features for the Avid® Media Composer® version 3.5,
NewsCutter
feature does not apply to every product model. See the More Info column for links to further
details on the feature.
®
version 7.5 and Symphony™ Nitris® products version 3.5 products. Each
16
New in Avid Symphony v3.5
FeatureDescriptionMore Info
Software ActivationAvid is now incorporating a software
licensing option for activating your software.
Keyframeable Color
Correction.
You can now animate most color correction
adjustments using advanced keyframes.
Long-GOP Video Mixdown The editing application now supports video
mixdown using Long-GOP HD formats.
Relink EnhancementsYou can now relink clips to any available SD
or HD media and select the format and
resolution within the Relink dialog box.
If you are a new customer, the
Installation Guide provided in
the documentation box
provides software activation
details. If you are upgrading
from a previous release and
ordered an upgrade kit, the
Installation Guide in the
upgrade kit provides software
activation details. If you are
downloading your software
from the Avid download page,
see the Install_SWLicense.pdf
on the download page for
software activation details.
Also see “Notes on Software
Licensing” on page 14.
See “Keyframing Color
Corrections” in the Help.
For more information see
“Long-GOP Media Creation”
on page 20.
See “Relinking Media Files” in
the Help.
Native Thin Raster Support On some system configurations you can
directly select the raster size used for
playback and editing.
BWF Audio File SupportYou can now import multi-channel,
monophonic BWF files into an Avid editing
system as a single master clip.
Adjusting Audio Gain
Before Import
When you import audio files, you can now set
the gain on a clip without opening the Audio
Mix tool.
Avid Media Access (AMA)
Plug-In Architecture
Allows you to link clips (XDCAM, XDCAM
EX, and P2) from a third-party volume into a
bin without storing the media directly onto
your system.
17
See “Raster Sizes” in the Help.
See “Working with BWF Files”
in the Help.
See “Adjusting Gain Before
Importing Audio Files” in the
Help.
See “File Based Media” in the
Help.
FeatureDescriptionMore Info
XDCAM EXYou can now import an XDCAM EX clip into
an Avid editing application or use the AMA
method to link to an XDCAM EX clip.
XDCAMAdded improved performance to the speed of
XDCAM imports on both the Windows and
Macintosh platforms.
FluidStabilizerA new tracking engine specifically designed
to track camera motion.
Modifying Sequences that
Include Effects
Advanced Keyframe
Changes
This release adds several new or modified
menu commands.
This release makes the following changes to
advanced keyframe functionality:
•The Automatic Start and End Keyframes
setting is no longer available in the Effect
Editor settings
•The way that nested advanced keyframe
effects behave in the Effect Editor has
changed
All nested effects on a segment are now
fully available in the Effect Editor. You
can open and manipulate the available
parameters and keyframe graphs for any
nested effect at any time.
The old mechanism for changing the
order of nested effects in the Effect Editor
by dragging nesting priority icons is no
longer available.
See “Sony XDCAM EX
Media” in the Help.
See "Sony XDCAM Media" in
the Help.
See “Stabilizing an Image” in
the Help.
See “Promoting and Demoting
Existing Effects in Sequences”
in the Help.
See “Working with Advanced
Keyframes” in the Help.
18
•If you have nested standard keyframe
effects in a sequence, the Effect
Editor shows only one effect a time.
If you have a mix of standard
keyframe and advanced keyframe
effects in a nest, effects below the
standard keyframe effect do not show
in the Effect Editor unless you step
into the nest.
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