Avid Technology ISIS 5500, ISIS 5000 Setup Manual

Avid® ISIS® 5500

Setup Guide

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Avid ISIS 5500 Setup Guide • 0175-31141-00 Rev. A • August 2013 • Created 9/11/13

Contents

Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Chapter 1 Avid ISIS Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Avid ISIS Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

ISIS 5500 Engine Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Avid ISIS Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Data Drive LED Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

System Front Panel and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Drive Array and Slot Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Downloading and Installing the LSI MegaRAID Storage Manager Utility . . . . . 19

RAID Behavior in the Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Avid ISIS Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Expansion Slots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

System Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Activating the License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Avid ISIS Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Direct Connect Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

System Director and Switch 1 Gb Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Engine and Switch 10 Gb Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Installation Consideration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Chapter 2 Optional Network Adapter Boards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

ISIS Engine Adapter Board Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Electrostatic Discharge Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Removing and Installing the System Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Installing the Adapter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Myricom 10-Gb Driver and Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Intel Driver and Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Chapter 3 Installing the Avid ISIS System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Avid ISIS Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Installing Avid ISIS Hardware in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Rack-mount Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Positioning the Avid ISIS Engine in the Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Separating the Slide Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Attaching Inner Slide Rails to the Avid ISIS 5500 . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Attaching the Outer Rails to a Square-Hole Rack . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Attaching the Outer Rails to a Round-Hole Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Securing the Avid ISIS 5500 in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Installing the Force10 S25 and S4810 Switches in a Rack . . . . . . . . . . . . . . . . . . . 42

Installing the Force10 S60 Switch in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Installing the Avid ISIS Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Connecting a Keyboard, Monitor, and Mouse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Connecting Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Configuring Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Connecting Clients Directly to the System Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

System Director 1 Gb Ethernet Connections to the Switch . . . . . . . . . . . . . . . . . . . . . . 49

Force10 Ethernet Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Force10 S25 Switch Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

10 Gb Ethernet S25 Switch Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Stacking the Force10 S25 Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Connecting Multiple Engines to the Stacked Switch . . . . . . . . . . . . . . . . . . . . . 57

Force10 S60 Switch Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

10 Gb Ethernet S60 Switch Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Stacking the Force10 S60 Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Force10 S4810 Port Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Connecting Multiple Engines to the Stacked Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Connecting to an In-House Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Turning On the Avid ISIS 5500 Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Chapter 4 Installing the Avid ISIS Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Windows Operating System and Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Setting the Date, Time, and Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Specifying a Unique Computer Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Virtual System Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Connect the Network Cables to the Enclosure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

IP Addressing Strategies When Connecting to a Network . . . . . . . . . . . . . . . . . . . . 72

Loading the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Activating the License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Connecting the Optional Application Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Creating an Active File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Checking or Changing the System Director IP Addresses. . . . . . . . . . . . . . . . . . . . 87

Accessing the Management Console From Any Computer . . . . . . . . . . . . . . . . . . . 88

Binding the Storage Managers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Creating a Storage Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Creating Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Creating User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Loading Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Configuring Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Configuring the Client Network Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Chapter 5 Avid ISIS Software Licensing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

What You Need to Activate the ISIS Software License. . . . . . . . . . . . . . . . . . . . . . . . . . 99

License Activation Using an Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

License Activation Without an Internet Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Deactivating the License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

License Requirement with Host Name Change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Chapter 6 Configuring System Director Resiliency. . . . . . . . . . . . . . . . . . . . . . . . . . . 105

System Director Resiliency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Connecting Dual System Directors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Configuring a Second System Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Setting IP Addresses for Crossover Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Configure the Resiliency Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Stopping and Restarting the System Directors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Binding Order for Health Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Chapter 7 Avid ISIS Upgrade Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Health Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Software Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

ISIS Client Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Updating the 10 Gb Myricom Board Driver on Engines . . . . . . . . . . . . . . . . . . . . . 125

Post Upgrade System Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Preupgrade Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Switch Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

System Director Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Optional Storage Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

On Site Spares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Chapter 8 Adding and Replacing Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Removing and Replacing Data Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Removing a Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Replacing a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Swapping Data Drives to Different Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Replacing the ISIS Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Adding Optional Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Replacing System Drives in the Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Saving ISIS Metadata. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Replacing System Drives in the Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Moving the Metadata to a New System Director . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Switch Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Permanently Removing an ISIS Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Chapter 9 Product Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Creating a Product Recovery USB Flash Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Reinstalling the Windows Storage Server 2008 R2 Operating System . . . . . . . . . . . . 153

Configuring the System Drive Using Windows 2008 Storage Server Setup . . . . . . . . . 155

Chapter 10 Specifications and Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Uninterruptible Power Supply (UPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Supported Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Appendix A Safety and Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Warnings and Cautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

(Hebrew Warnings and Cautions)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Canadian Notice (Avis Canadien) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

LED Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

(Hebrew LED Safety Notices)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

European Union Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Disposal of Waste Equipment by Users in the European Union. . . . . . . . . . . . . . . . . . 167

Argentina Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Australia and New Zealand EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Japan EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Korean EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Taiwan EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Using This Guide

The Avid® ISIS® 5500 real-time shared storage system is the foundation for reliable, high-productivity media production. It is designed for media facilities and broadcasters using the industry's most proven real-time storage software technology, delivering stable operation, high performance media access, and class-leading value.

This document describes the features for all Avid ISIS shared storage networks. Therefore, your system might not contain certain features that are covered in the documentation.

Symbols and Conventions

Avid documentation uses the following symbols and conventions:

Symbol or Convention Meaning or Action

A note provides important related information, reminders, recommendations, and strong suggestions.

A caution means that a specific action you take could cause harm to your computer or cause you to lose data.

A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.

> This symbol indicates menu commands (and subcommands) in the

order you select them. For example, File > Import means to open the File menu and then select the Import command.

This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.

(Windows), (Macintosh), or (Linux)

This text indicates that the information applies only to the specified operating system, either Windows Macintosh OS X or Linux.

Bold font Bold font is primarily used in task instructions to identify user interface

items and keyboard sequences.

Italic font Italic font is used to emphasize certain words and to indicate variables.

If You Need Help

If you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.

2. Check the latest information that might have become available after the documentation was published.

New information would be found in the ReadMe file supplied on your Avid installation DVD as a PDF document and is also available online.

You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To

view the online versions, visit the Knowledge Base at www.avid.com/US/support.

3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.

4. Visit the online Knowledge Base at www.avid.com/US/support. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.

Accessing the Online Documentation

The Avid ISIS online documentation contains all the product documentation in PDF format. You can access the documentation in the AvidISISDocumentation folder on the Avid ISIS installer kit. You need to download and install Acrobat Reader on your Avid ISIS 5500 before you can access the PDF documentation.

You need to download and install Acrobat Reader on your Avid ISIS 5500 before you can access the PDF documentation.

Courier Bold font

Courier Bold font identifies text that you type.

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the

mouse action. For example, Command+Option+C or Ctrl+drag.

Symbol or Convention Meaning or Action

Avid Training Services

To access the online documentation from the installer kit:

1. Insert your Avid ISIS USB flash drive with the Avid ISIS software kit into the USB port.

2. Navigate to the [USB flash drive]:\.AvidISISDocumentation folder, and double-click the PDF file for the document you want to view.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.

For information on courses/schedules, training centers, certifications, courseware, and books, please visit www.avid.com/support and follow the Training links, or call Avid Sales at 800-949-AVID (800-949-2843).

1 Avid ISIS Overview

The document describes features and hardware of the Avid ISIS 5500. Depending on your configuration, your Avid ISIS system might not contain certain features and hardware that are covered in the document. Information that applies to specific models is specified in that section. The term “Avid ISIS” is used when the information applies to all models.

Avid ISIS uses industry standard components to deliver high capacity, high performance collaborative media solutions. A single Avid ISIS chassis provides System Director and Engine (Storage Server) functionality. Each Avid ISIS Engine is comprised of 16 media storage drives, two mirrored system drives, RAID controller, Gigabit and 10 Gigabit Ethernet plus redundant power and fans. Up to six Engines are supported in the ISIS 5500, with 2 TB media storage drives can be combined to deliver 192 TB of shared storage and with 4TB drives can deliver 384 TB of shared storage. The first ISIS Engine provides System Director and Management Console functionality in addition to media storage. The Avid ISIS 5500 network can support up to 90 Ethernet connected clients.

Avid ISIS assures media protection and availability using the following techniques:

• Mirrored system drives are used for system operation and System Director metadata storage.

• A failed system drive can be replaced without interrupting the operation of the Avid ISIS.

• The 16 data drives are configured into three RAID 5 groups with one drive reserved as a global hot spare. If any of the RAID drives fail, the Avid ISIS automatically uses the spare drive to rebuild the RAID group. The failed drive can be removed and replaced with a new drive without interrupting the operation of the Avid ISIS.

Topics in this chapter include:

• Avid ISIS Hardware

• Avid ISIS Networks

• Installation Consideration

Avid ISIS Hardware

The Avid ISIS Engine uses the Windows® Storage Server 2008 R2 operating system with Service Pack 2. The Avid ISIS client operating systems that are supported in your ISIS software release is listed in the Avid ISIS ReadMe. The ISIS Engine contains sixteen drives for storing data. The size of the data drives is shown on the front of each drive. As newer technology is released, other drive capacities might be supported.

The Windows Product Key Certificate of Authenticity is attached to the top cover of the Avid ISIS enclosure.

The Avid ISIS 5500 Engine can be configured as a standalone system that runs the Avid ISIS 5500 System Director software. Up to six Engines can be grouped to create a larger shared storage environment. One of the Engines must have the System Director software. ISIS Engines are available in the following come in two models.

ISIS 5500 Engine Models

Major differences between the Engines are listed below. Also review the information listed

“Installation Consideration” on page 25.

• ISIS 5500-64

-4TB drives

- Includes the Myricom 10 Gb Ethernet adapter board

- (Optional) Quad Port 1 Gb Ethernet adapter board

• ISIS 5500-32

-2TB drives

- Includes the Myricom 10 Gb Ethernet adapter board

- (Optional) Quad Port 1 Gb Ethernet adapter board

• ISIS 5500-16

-1TB drives

- Includes Myricom 10 Gb Ethernet adapter board

- (Optional) Quad Port 1 Gb Ethernet adapter board

Avid ISIS Front Panel

The Avid ISIS 5500 comes with an Avid bezel that covers the front of the enclosure and can be locked to prevent unauthorized personnel from accessing the buttons and data drives. The following is an illustration of the Avid ISIS enclosure with the front bezel installed.

Avid ISIS Hardware

Front of the Enclosure With Bezel

The front of the Avid ISIS provides access to 16 data drives, a USB port, network port activity LEDs, an error LED, and the Power and Reset buttons. The following is an illustration with the front bezel removed.

Front of the Enclosure Without Bezel

Each of the data drives have a blue and red LED on the bottom front of the drive. The left LED (blue) is on when a drive has power and flashes when the drive is in use. The right LED (red) is lit when an error is detected with the drive and the drive needs to be replaced. Details on the data drive LED indicators are in the following table.

Data Drives

Fault LED (red)

Power/Activity LED (blue)

Drive lock

Drive carrier latch

Avid ISIS Hardware

Data Drive LED Functions

System Front Panel and LEDs

The system has 8 LEDs on the top of the front panel organized into two rows, each row with four LEDs. The first 3 columns of LEDs (6 LEDs) represent activity on each of the six network ports. The top right LED represents system hardware errors. The bottom right LED represents system drive activity. The following figure shows the front view and system control panel.

6 Gb SAS Expander — Data Drive LED Functions

Drive State Blue LED Red LED

Management Console Messaging Comments

Online Inactive On solid Off No Special Status Healthy online drive,

no disk I/O

On-line Active Activity Off No Special Status Healthy online drive,

with disk I/O

Healthy Spare On solid Off No Special Status Healthy Global Hot Spare disk

Online Disk in a Degraded Set

On solid/ Activity

Fast flashing Error – Disk Performance

Degraded

Nothing needs to be done to these online drives, but failed drive should be replaced

Spare Rebuilding Activity Slow flashing Error – Disk Performance

Degraded – Rebuilding x%

Rebuild automatically occurs on drive failure by using Hot Spare disk

Data Rebuilding Activity Fast flashing Error – Disk Performance

Degraded – Rebuilding x%

Rebuild automatically occurs on drive failure by using Hot Spare disk

Consistency Check Activity Off Checking Raid Set – x% No user intervention required

Initializing Activity Off Initializing Raid Set – x% Happens on initial array

creation

Failed Data Disk On solid On solid Error – Disk Performance

Degraded

Should replace disk

Failed Spare Disk On solid On solid Missing Spare Should replace disk

Unused Disk On solid Off No Special Status No user intervention required

Non-Branded On solid Slow flashing Warning – Unapproved

spare disk attempting to be added as a hot spare

Should replace disk

Avid ISIS Hardware

System Director Front View

The following table describes the control panel shown in the previous figure.

Control panel

BCA

GHDFE

System Control Panel

Letter Description Description

A Universal serial bus (USB) port USB 2.0 device port on the front of the system

supports one USB device. Recommended for use when re-imaging the system drives or loading software. Two more USB ports are located on the back of the system.

B Halt or Non-maskable interrupt (NMI)

button

The halt or NMI signal halts the processor, which effectively halts the server. A NMI is the highest priority interrupt and cannot be masked by software.

If the Halt/NMI button is pressed, the NMI signal locks the system and the system must be restarted to clear the interrupt.

C System reset button Preforms a soft reset when pressed. Do not use this

button unless the system has had a fatal error and you need to restart. A soft reset restarts the system; it clears all active program memory (you lose unsaved work) and shuts down all active programs.

D Six green network activity LEDs Illuminates green when a good network connection is

established and blinks when there is network activity on the six built-in 1-Gb network ports. The number beside the LED corresponds with the number beside the network port on the rear of the enclosure.

E Red System error LED Illuminates red when an error is detected with the

system (fan, power supply, temperature, voltage).

Avid ISIS Hardware

Drive Array and Slot Locations

For data integrity, three RAID 5 groups are created in the each Avid ISIS storage enclosure (Engine) using the 16 data drives with one drive reserved as a global hot spare. The global hot spare allows a degraded raid set to be quickly repaired if a drive fails. This results in continued access to your workspace data with no data loss during the failure and repair.

Each Engine provides 16 TB in the ISIS 5500-16 and 32 TB in the ISIS 5500-32 and 64 TB in the ISIS 5500-64 of storage with the option to bind up to six Engines for a possible total of 384 TB. New installations are created using a common slot configuration. However, once a disk has failed, the initial layout changes and the default configuration no longer applies. The numbers assigned to the slots and the group numbers are not displayed in the ISIS software. These numbers and groups are only displayed in the LSI MegaRAID Storage Manager.

The LSI MegaRAID Storage Manager is a RAID utility that you might be asked to use when instructed to by Avid Customer Support. This utility is not automatically installed with your ISIS software installation. You must access the LSI Corporation site to download under LSI's terms and conditions. See “Downloading and Installing the LSI MegaRAID Storage Manager Utility”

on page 19 for instructions on downloading the LSI MegaRAID Storage Manager Utility.

The following drive configuration is created when the RAID groups are initially configured. Once a drive group has used the spare drive and a new spare is established, the following information no longer applies. The following RAID group configuration changed from the initial release. These changes have been incorporated into Engine shipments starting in September 2011.

F System Drive activity LED Indicates drive activity from the onboard SATA

controller and blinks when either of the system drives is being accessed.

G System ID button When pressed it illuminates blue and also illuminates

an LED on the rear of the enclosure. The rear LED is also blue and is on the lower left-hand side of the Ethernet ports. It is used to identify a system for servicing when it is installed in a high-density rack/cabinet populated with several other similar systems.

H Power button Press to power on the enclosure. Power button

illuminates green when the power is on.

System Control Panel (Continued)

Letter Description Description

Avid ISIS Hardware

6 Gb SAS Expander — Initial Data Drive Slot Locations and RAID Groups

Downloading and Installing the LSI MegaRAID Storage Manager Utility

Access the LSI website to download the utility.

To download the utility:

1. Go to www.lsi.com

2. Click Support >Find Help > Find Support Documents & Downloads by Product.

3. In the Search by keyword box enter 9260-4i (This is the model of the Raid Controller installed in the ISIS 5500 chassis.)

4. Expand Management Software and Tools.

5. Choose the Latest MegaRaid Storage Manager.

6. Accept the License Agreement.

7. Download the file to the local system.

To install the utility:

1. Extract the downloaded zip file.

2. Run the Setup.exe.

3. Accept the license agreement.

4. Accept the Customer Info default and click Next.

5. Accept the Destination folder default and click Next.

6. In the Setup Type window select Complete and click Next.

7. In the LDAP Logon Information window, choose No and click Next.

8. Click Finish.

The utility will be installed on your system. You can launch the utility from Start > Programs > MegaRAID Storage Manager.

Slot 1 – RAID Group 0 Slot 5 – RAID Group 0 Slot 9 – RAID Group 1 Slot 13 – RAID Group 2

Slot 2 – RAID Group 0 Slot 6 – RAID Group 1 Slot 10 – RAID Group 1 Slot 14 – RAID Group 2

Slot 3 – RAID Group 0 Slot 7 – RAID Group 1 Slot 11 – RAID Group 2 Slot 15 – RAID Group 2

Slot 4 – RAID Group 0 Slot 8 – RAID Group 1 Slot 12 – RAID Group 2 Slot 16 – Spare

Avid ISIS Hardware

RAID Behavior in the Engine

Once the three RAID groups have been created, any of the drives in the Engine can be swapped within the Engine. The Avid ISIS uses the drive IDs to track what five drives are members of each of the three RAID groups.

If a single drive should fail, the Avid ISIS automatically starts a repair of the RAID group using the spare drive in the Engine.

Avid ISIS Rear Panel

The Avid ISIS rear panel provides access to the power supplies, system drives, video port, 1 gigabit (Gb) Ethernet connectors, 10 Gb Ethernet port, serial connector, and two USB connectors for the application key, and keyboard or mouse.

The following illustration shows the shipping configuration of the ISIS 5500-32. The Quad Port 1 Gb Ethernet adapter board (not shown) is optional in the ISIS 5500-16, ISIS 5500-32 and ISIS 5500-64. For instructions on installing the optional adapters boards, see “Optional Network

Adapter Boards” on page 27.

Avid ISIS 5500-32 Rear Panel

Expansion Slots

There are six expansion slots accessible from the rear of the Avid ISIS enclosure. The following tables lists the standard boards that are supported in the Avid ISIS and storage expansion slots.

System drives

Top power connector

Bottom power connector

USB ports

Serial port ID LED (lit with ID button on front is pressed)

Intel Pro 1 Gb Ethernet ports

LSI MegaRAID controller

Myricom 10 Gb Ethernet port

Video port

Avid ISIS Hardware

System Drives

There are two system drives accessible from the rear of the Avid ISIS enclosure. These two drives are mirrored and if a failure occurs on either one of the system drives, you can pull the failed drive out of the enclosure and install a replacement drive without turning off the Avid ISIS enclosure. As soon as a replacement system drive is installed, the working system drive creates a mirror of the original drive on the new drive. All Avid ISIS operations continue to run uninterrupted.

The drive carriers for the system drives are locked to prevent them from opening during shipment. The plastic drive carrier key is mounted on the rear of the enclosure beside the system drives.

Power Supplies

There are two power supplies accessible from the rear of the Avid ISIS enclosure. If a failure occurs on either one of the power supplies, you can pull the failed power supply out of the enclosure and install a replacement power supply without turning off the Avid ISIS enclosure. All Avid ISIS operations continue to run uninterrupted.

Supported Slot Configuration

PCI Slot Interface Description

2 PCI-E x16 10 Gb Ethernet

Myricom

board

The 10 Gb Ethernet Myricom board is installed in the second PCI-E x16 connector on the ISIS 5500 Engine. This is a 10-Gb connection for configurations with multiple storage enclosures or for a single 10-Gb client in a direct connect configuration.

3 PCI-E x8 Internal LSI

RAID

controller board

The LSI MegaRAID board is installed in the third PCI-E x8 connector. There is no external connection. The LSI board connects to an internal SAS Expander board using a SAS cable.

4 PCI-E x8 Intel

4-Port Ethernet

board

The Intel 4-port Ethernet board is installed in the forth PCI-E x8 connector. This is an option board for direct connect configuration, adding four more 1 Gb direct connect clients.

1, 5, and 6 None These slots are not used. No optional adapter boards are

supported.

Avid ISIS Networks

Activating the License Key

You need to activate your Avid ISIS software before you can make an Active File System. After installing your software, see “Avid ISIS Software Licensing” on page 98

Previous versions of Avid ISIS software use an application key plugged into the System Director to allow clients to connected to the ISIS infrastructure. The USB application key is now available as an option. New ISIS systems ship with software licensing that is activated online. If you are already using an application key (dongle) in your ISIS infrastructure you can continue using it. Software licensing is only required with new ISIS installations. Clients cannot access the Avid ISIS software if the license key has been activated.

If configuring a Dual System Director for metadata redundancy, you need a second software license or application key for the second System Director, For more information, see

“Configuring System Director Resiliency” on page 105.

Avid ISIS Networks

The Avid workgroup uses an Avid ISIS to provide clients access to Avid ISIS workspaces (shared folders) over a 1 Gb Ethernet network (see “Avid ISIS Infrastructure — Clients with One

or Two Switches” on page 24 and “Avid ISIS Infrastructure — with Optional Storage” on page 25). You can have several workgroups at your site, each accommodating multiple Ethernet

clients.

Workspaces can be mounted on Ethernet clients, and then accessed in the same manner as local drives. The Avid ISIS allows clients to mount up to 21 workspaces. Clients can then play, capture, and edit media on the workspaces using networking protocol optimized by Avid for real-time media transfer. Real-time media reads and writes are not possible unless the connected clients are running a qualified Avid editing application and have the Avid ISIS client software installed. See the Avid ISIS ReadMe for a list of supported hardware and Avid editing applications.

When workspaces are mapped to drive letters, depending on the number of drives in the client system, the maximum number of workspaces that can mounted is 21. You can mount more workspaces with UNC mounting.

Direct Connect Clients

The Avid ISIS 5500 direct connect configuration provides access to shared workspaces by connecting up to nine clients directly into a single Avid ISIS Engine. The following illustrations shows the Avid ISIS Engine rear panel with optional Quad Port 1 Gb Ethernet adapter board installed and the Myricom 10 Gb Ethernet board (shipped installed in the ISIS 5500 Engines.

Avid ISIS Networks

Depending if you have installed the optional Quad Port 1 Gb Ethernet adapter board, four or eight direct connect 1 Gb clients are available. The Myricom 10 Gb Ethernet board offers one 10 Gb direct connect client.

You cannot mix an Ethernet switch configuration and clients that are directly connected.

Direct connect options include:

• The ISIS 5500-64, ISIS 5500-32 and ISIS 5500-16 Engines both support up to eight 1 Gb clients directly connected to the built-in Intel Pro 1000 Ethernet ports and when using the optional Quad Port 1 Gb Ethernet adapter board. The built-in Intel Pro 1000 ports are the four outside ports (labeled 1, 3, 4, and 6). The Quad Port Ethernet boards are not labeled but are ports 8 to 11 from top to bottom.

• The Quad Port 1 Gb Ethernet adapter board does not ship installed in the ISIS 5500-64, ISIS 5500-32 or the ISIS 5500-16 Engines. This optional board is only supported in single Engine direct connect configurations when you want 5 to 8, 1 Gb clients connected to the ISIS Engine.

The Quad Port 1 GB Ethernet adapter board is option in the ISIS 5500 Engines. For instructions on installing the Ethernet adapter board, see “Optional Network Adapter Boards” on page 27.

• The Myricom 10 Gb Ethernet board is shipped installed in the ISIS 5500-64, ISIS 5500-32 and the 5500-16 Engine. This board is the 10 Gb connection for configurations with multiple storage enclosures or for a single 10 Gb client in a direct connect configuration.

Avid ISIS 5500 direct connect configurations do not support dual-link client connections or Avid Interplay environments.

Avid ISIS Infrastructure — Direct Connect Clients

Up to 4 clients

1 Gb Ethernet

Ethernet client

ISIS 5500

Ethernet client

Ether

net client

Up to 4 clients

1 Gb Ethernet

10 Gb Ethernet client

10 Gb Ethernet

Ethernet client

Ether

net client

Avid ISIS Networks

System Director and Switch 1 Gb Connections

A single ISIS Engine can connect to a switch using the four Intel Pro 1000 1 Gb Ethernet ports (1, 3, 4, and 6) on the rear of the Engine. When using a single Engine, that Engine must be configured as the System Director. Clients access workspaces on the System Director through the Ethernet switch. If any of the four Ethernet port connections to the switch fails, the Avid ISIS continues to operate. Clients can continue to access workspaces through the switch even when only one Ethernet port is connected to the System Director. This is not an approved configuration, but a safeguard if the other Ethernet connections are lost. If you stack the two switches, you can connect up to 90, 1-Gb Ethernet clients, For instructions on setting up this configuration, see “System Director 1 Gb Ethernet Connections to the Switch” on page 49.

Avid ISIS Infrastructure — Clients with One or Two Switches

Engine and Switch 10 Gb Connections

A 10 Gb connection between your Engine and switch allows you setup the switch and clients a greater distance away from the Avid ISIS system. You can use the 10 Gb port in the Engine for a single or multiple Engine configuration. When using multiple Engines, you are required to use the 10 Gb connection in the System Director and Engines to the switch. When using a single Engine, that Engine must be configured as the System Director and can use either the 1 Gb ports or 10 Gb port to connect to the switch.The stacked switch configuration allows you to connect up to 90 1-Gb Ethernet clients (see “10 Gb Ethernet S25 Switch Connections” on page 53 and “10

Gb Ethernet S60 Switch Connections” on page 60).

1 Gb Ethernet

Ethernet client

ISIS 5500

Up to 90 clients

Ethernet switch

Installation Consideration

Avid ISIS Infrastructure — with Optional Storage

Installation Consideration

To set up an Avid ISIS environment you need:

• An Avid ISIS Engine

• Avid ISIS software

If using System Director Resiliency, the software license or an Application Key must be installed on both the Active and Standby System Directors.

• Several Avid ISIS Ethernet client connection options are listed as follows. See the Avid ISIS ReadMe for the latest list of qualified Ethernet switches

- Up to five clients (including the 10GB client) can connect directly into the Intel Pro

network ports (1, 3, 4, and 6) on the rear of the System Director (see “Direct Connect

Clients” on page 22).

- Up to nine clients can connect directly to a single Engine configuration when using the

built-in Intel Pro network ports and when the optional Quad Port 1 Gb Ethernet adapter is installed (ports 8, 9, 10, and 11).

- Up to 20, 1-Gb Ethernet clients are supported on the Force10 S25 Ethernet switch using

four 1-Gb connections to the System Director. This is nonblocking gigabit Ethernet switch (see “System Director and Switch 1 Gb Connections” on page 24).

Avid ISIS

ISIS 5500

Up to 90 clients

Ethernet switch

Ethernet client

Optional storage enclosures

10 Gb Ethernet

Avid ISIS

Installation Consideration

- Up to 24, 1-Gb Ethernet clients are supported on the Force10 S25 Ethernet switch using

a 10-Gb connection to the System Director (see “Engine and Switch 10 Gb

Connections” on page 24).

- Up to 44, 1-Gb Ethernet clients are supported on the Force10 S60 Ethernet switch using

four 1-Gb connections to the System Director.

- Up to 47, 1-Gb Ethernet clients are supported on the Force10 S4810 Ethernet switch

using a 10-Gb connection to the System Director.

- Up to 48, 1-Gb Ethernet clients are supported on the Force10 S60 Ethernet switch using

a 10-Gb connection to the System Director.

- Up to 44, 1-Gb Ethernet clients are supported across two stacked Force10 S25 Ethernet

switches using four 1-Gb connections to the System Director. (20 clients in the first Force10 S25 switch, 24 on the second). These switches are stacked using a 12 Gb stacking connection.

- Up to 48, 1-Gb Ethernet clients are supported across two stacked Force10 S25 Ethernet

switches using a 10-Gb connection to the System Director. (24 clients in the first Force10 S24 switch, 24 on the second, two ports unused). These two switches are stacked using a 12 Gb stacking connection.

- Up to 90, 1-Gb Ethernet clients are supported with the Force10 S4810, Cisco

4900, and

Cisco 4948 Ethernet switches.

The Avid ISIS supports additional storage enclosures. When expanding with an Avid ISI S storage you must take the following into consideration:

• The spare drive in each enclosure can only repair failures that occur in that same enclosure. You cannot repair a bad drive in the Avid ISIS System Director enclosure with the spare drive that is located in a second Avid ISIS enclosure. The spare drive in the second enclosure can be moved to an open slot in the first enclosure and made into a spare for the new enclosure.

• You cannot mix ISIS 5500-64 (4TB), ISIS 5500-32 (2 TB) drives or ISIS 5500-16 (1 TB) drives in the same ISIS 5500 Engine.

• Once a disk has been added to the data set it must not be moved between Avid ISIS enclosures. Doing so corrupts the data on that disk.

2 Optional Network Adapter Boards

This chapter provides procedures for adding and replacing network adapter boards in your Avid ISIS 5500. Do not add any hardware if there are any issues with the system. Correct all problems before adding new hardware and making changes to the system. Perform a quick check to verify that the system is in good working order.

Topics in this chapter include:

• ISIS Engine Adapter Board Slots

• Electrostatic Discharge Precautions

• Removing and Installing the System Cover

• Myricom 10-Gb Driver and Configuration Settings

• Intel Driver and Configuration Settings

For information that describes specific models, “ISIS 5500 Engine Models” on page 14.

A #2 Phillips-head screwdriver is needed to perform the procedures described in this section,

ISIS Engine Adapter Board Slots

The following illustrations shows the Avid ISIS Engine rear panel with the Ethernet adapter boards installed. The 10 Gb Myricom board is shipped in the ISIS 5500-64, ISIS 5500-32 and the ISIS 50500-16 Engine

The ISIS 5500-16 Engine does not include the Quad Port 1 Gb Ethernet adapter boards.

•The Myricom

10 Gb Ethernet board is shipped installed in the ISIS 5500-64, ISIS 5500-32 and the ISIS 5500-16 Engine. This board is the 10 Gb connection for configurations with multiple storage enclosures or for a single 10 Gb client in a direct connect configuration.

• The LSI MegaRAID controller board is shipped installed in the ISIS 5500-64, ISIS 5500-32 and ISIS 50500-16 Engines. There is no external connection. This board is the internal SAS RAID controllers.

• The Intel four port 1 Gb Ethernet board does not ship installed in any of the ISIS 5500-64, ISIS 5500-32 or the ISIS 5500-16 Engines. This optional board is only in direct connect configurations when you want 5 to 8 1 Gb clients connected to the ISIS Engine. For sample

Electrostatic Discharge Precautions

configurations see “Direct Connect Clients” on page 22.

Avid ISIS Rear Panel

Electrostatic Discharge Precautions

Electrostatic discharge (ESD) can damage disk drives, electronic components, and other parts. Avid recommends that you perform all procedures in this chapter only at an ESD workstation. If one is not available, provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground (any unpainted metal surface) on your Engine when handling parts.

Always handle boards carefully. They can be extremely sensitive to ESD. Hold electronic boards only by their edges. After removing a board from its protective wrapper, place the board component side up on a grounded, static free surface. Use a conductive foam pad if available but not the wrapper. Do not slide the board over any surface.

Removing and Installing the System Cover

To remove the top cover:

1. Observe the safety precautions described in “Electrostatic Discharge Precautions” on

page 28.

2. Make sure the Engine is powered off and all peripheral devices and AC power cords are disconnected.

3. Remove the four top cover screws shown in the following illustration.

4. Completely loosen the captive thumb screws on the back of the Engine.

5. Pull the two pull tabs on the sides of the cover outward and lift the cover off the system.

Quad port 1 Gb Ethernet

LSI MegaRAID controller

Myricom 10 Gb Ethernet port

Removing and Installing the System Cover

Removing the Top System Cover

To install the server system cover:

1. Place the cover over the Engine so that the side edges of the cover sit just outside the Engine sidewalls.

2. While pulling the tabs outward, slide the cover forward until the tabs click into place and release the pull tabs.

3. Replace the four top cover screws previously removed.

4. Tighten the rear thumbscrews.

5. Reconnect all peripheral devices and the AC power cords.

Front

Thumb screws

Pull tabs

Top cover screws

Removing and Installing the System Cover

Installing the Adapter Board

To install the adapter board:

1. Observe the safety precautions described in “Electrostatic Discharge Precautions” on

page 28.

2. Remove the Engine as previously described, see “Removing and Installing the System

Cover” on page 28.

3. Identify the appropriate slot for the adapter boards you are installing.

4. Remove the screw securing the blank panel associated with the slot where you are installing the adapter board.

Removing the Blank Panel

Front

Blank covers and screw

Quad port 1 Gb Ethernet

Myricom 10 Gb Ethernet port

LSI MegaRAID controller

Myricom 10-Gb Driver and Configuration Settings

5. Insert the adapter board so that it fits into the connector and fills the hole where you previously removed the blank panel. Be sure to seat the tab at the bottom panel seats into the slot on the bottom of the Engine chassis.

Make sure that any empty adapter board slots have blank panels installed.

6. Replace the top cover, see “Removing and Installing the System Cover” on page 28.

7. Reconnect all peripheral devices and the AC power cords into the Engine.

Myricom 10-Gb Driver and Configuration Settings

The preloaded Avid software includes a Myricom driver. The Myricom driver is installed and the settings are configured for you when you install the Avid ISIS software on the System Director and Engines.

Intel Driver and Configuration Settings

After you install the Quad Port 1 Gb network adapter board and restart your system, you might receive a Hardware Wizard message about needing a driver for the Quad Port Ethernet adapter board. Cancel the message. The driver is installed and the settings are configured for you when you install the Avid ISIS software on the System Director and Engines. The following settings are provided for reference. A copy of the Intel driver can be found in the Avid ISIS software kit:

\Drivers\ISIS 5000\Intel_Pro1000\Intel_17.4_Win2K8-8-7-Vista_64

If you have made a change to the Intel settings and want to set them back to the Avid defaults, re-run the ISIS software installer (autorun.exe) and the Avid network settings are re-applied. If the network setting are not set to the Avid defaults, a message is displayed in the ISIS Management Console.

Quad Port 1 Gb Network Settings On The Engine

Option Setting

Flow Control Enabled

Interrupt Moderation Disabled

Interrupt Throttling Rate Disabled

Receive Buffers 1024

Transmit Buffers 1024

3 Installing the Avid ISIS System

This chapter describes how to install an Avid ISIS and the Ethernet switches to create a workgroup. The workgroup can be standalone or connected to an in-house network.

Topics in this chapter include:

• Avid ISIS Hardware

• Installing Avid ISIS Hardware in a Rack

• Installing the Avid ISIS Drives

• Connecting a Keyboard, Monitor, and Mouse

• Connecting Power Cords

• Configuring Considerations

• Connecting Clients Directly to the System Director

• Force10 Ethernet Switches

• Connecting to an In-House Network

• Turning On the Avid ISIS 5500 Hardware

Avid ISIS Hardware

The Avid ISIS ships with six on-board 1-Gb Ethernet ports. The Avid ISIS has two autosensing power supply modules that set the voltage automatically for either 100 V or 240 V at 50 to 60 Hz. For detailed specifications, see “Electrical” on page 157.

The Windows Product Key Certificate of Authenticity is attached to the top of the Engine.

The standard Avid ISIS components:

• Data drives — Each Engine has sixteen, 1 TB (ISIS 5500-16) or 2 TB (ISIS 5500-32) or 4TB (ISIS 5500-64) externally accessible, data drives.

• System drives — The Avid ISIS uses two externally accessible, mirrored system drives for the operating system and application software.

• Ethernet switch — An Ethernet switch is needed when connecting more than four clients (except when up to 8 clients are connected in a “Direct Connect” configuration.

Installing Avid ISIS Hardware in a Rack

• Keyboard, video, and mouse switch (KVM) — You need to supply a KVM if rack mounted and using multiple Engines.

• Ethernet cables — You need to supply Ethernet cables for the Avid ISIS 5500 clients.

Keep the shipping boxes that come with your Avid ISIS hardware. You might need to repackage and ship the components in the future.

Installing Avid ISIS Hardware in a Rack

The Avid ISIS 5500 is designed for 19-inch (483-mm) racks and require three EIA rack units (3U), or 5.25 inches (133.4 mm) of rack space. The rail kit installs into rails that are between 23-inches (584.2-mm) to 31-inches (787.4-mm) inches deep.

The Avid ISIS 5500 includes rack mounting slide rails. If instructions are included with your rail kit, use them instead of the instructions included in this section. The standard rail configuration is for racks with square mounting holes. Optional brackets are included for racks with round holes. The rack-mounting kit requires inner slide rails be mounted to the Avid ISIS Engine and the outer slide rails are mounted to the rack. Once both the inner and outer rails are in place, slide the Engine with the inner rails attached into the outer rails. Secure the Avid ISIS Engine in the rack so it does not slide forward.

The Avid ISIS is designed to be installed horizontally in a rack. Installing the Avid ISIS on an angle or in a sloped console causes the internal drives to wear faster than the intended life of the drive.

To ensure the stability of the rack enclosure, start from the bottom when you install the rack components in the rack enclosure.

Rack-mount Requirements

(Hebrew)

• Elevated Operating Ambient — If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment might be greater than room ambient. Therefore, consider installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.

• Reduced Air Flow — Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised.

Installing Avid ISIS Hardware in a Rack

Avid ISIS airflow is from the front of the enclosure to the rear. Make allowances for cooling air to be available to the front panel surface and no restrictions at the rear.

• Mechanical Loading — Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading.

Make sure your rack enclosure is stable enough to prevent tipping over when one or more Avid ISIS servers are extended on the sliding rails.

• Circuit Overloading — Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.

• Reliable Grounding — Reliable grounding of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (for example, use of power strips).

• Inside Enclosure Access — If you want to extend the enclosure, and remove the top cover, you must allow 0.5 in (1.3 cm) clearance on top of the enclosure for cover removal.

Installing Avid ISIS Hardware in a Rack

Positioning the Avid ISIS Engine in the Rack

The following information helps you decide where to install the Avid ISIS in the rack.

To position the Avid ISIS in the rack enclosure:

t Select a position in the rack where the Avid ISIS is at the proper baseline position.

Positioning the Avid ISIS 5500

Separating the Slide Rails

You need to separate the slide rails and attach the inner “movable” section to the File Gateway server and the outer “fixed” section to the rack rails.

To separate the slide rails:

1. Slide the slide rail completely open.

2. Press the spring clip on the inner slide rail as shown in the illustration.

The blowup of the spring clip shown in the illustration is on the bottom side of the slide rail.

5/8 in

1/2 in

5/8 in

1/2 in

5/8 in

1/2 in

5/8 in

1/2 in

3U1 3/4 in

1 3/4 in

Baseline position is between two 1/2inch holes.

Rack mounting rail hole spacing

EIA rack unit

Rack mounting rail

Outer slide rail bracket assembly

Avid ISIS 5000 front panel mounting holes

Avid ISIS 5000

Installing Avid ISIS Hardware in a Rack

Separating the Slide Rails

3. Pull and separate the two halves.

4. Repeat these steps to separate the second slide rail.

Attaching Inner Slide Rails to the Avid ISIS 5500

Attach the inner slide rails that were separated from the outer slide rails to the Avid ISIS 5500.

To attach the inner slide rails:

1. Position the inner slide rail against the side of the Engine so that the screw holes are toward the rear of the Engine, and front of the slide rail fits over the tab at the front of the Engine.

2. Secure the inner slide rail to the Engine with two of the small screws.

You might find more screws in the rail kit than is needed, and described in this procedure.

Installing Avid ISIS Hardware in a Rack

Attaching the Inner Slide Rails

3. Repeat this procedure to attach the other inner slide rail on the other side of the Engine.

Attaching the Outer Rails to a Square-Hole Rack

After separating the slide rails as previously described (see “Separating the Slide Rails” on

page 35), perform the following procedure. If your mounting rails have round holes, see “Attaching the Outer Rails to a Round-Hole Rack” on page 39.

To attach the outer slide rails to the rack with square holes:

1. Align the outer slide rail bracket assembly with the front rack-mounding holes.

You should have someone helping you hold the slide rails level while you are positioning them in the rack.

2. Slide the square tabs through the holes in the front, vertical rack-mounting rail.

Installing Avid ISIS Hardware in a Rack

Positioning the Outer Slide Rail with the Front Rack-Mounting Rail

3. Push the outer rail towards the outside of the rack, to secure the outer rail in place

Insert the Outer Slide Rail to the Front Rack-Mounting Rail

4. Adjust the outer slide rail bracket assembly to the rear mounting rail.

5. Secure the rear outer slide rail bracket assembly to the rear mounting rail as you did for the front rack-mounting rail.

Installing Avid ISIS Hardware in a Rack

Securing the Outer Slide Rail to the Rear Rack-Mounting Rail

6. Repeat this procedure to attach the second outer slide rail on the other side of the rack.

Attaching the Outer Rails to a Round-Hole Rack

After separating the slide rails as previously described (see “Separating the Slide Rails” on

page 35), perform the following procedure. If your mounting rails have round holes, you first

need to clip on the round hole adapter.

To attach the outer slide rails to the rack with round holes:

1. Locate the four round hole adapters (which ship in the accessory kit's plastic bag, not in the rack mount kit box) and position the adapter on the end of the outer slide rail bracket assembly as shown in the following illustration.

Attaching the Round Hole Adapter to the Bracket Assembly

Round hole adapter

Outer slide rail bracket assembly

Bracket assembly tabs

Installing Avid ISIS Hardware in a Rack

2. With the bracket assembly tabs aligning with the cut-out in the round hole adapter, swing the adapter so that the holes face the front of the bracket assemble as shown in the following illustration.

Positioning the Round Hole Adapter

3. Slide the outer slide rail bracket assembly onto the side rack-mounting rail so that the round hole adapter is over the rack rail.

You should have someone helping you hold the slide rails level while you are positioning them in the rack.

Insert the Outer Slide Rail to the Front Rack-Mounting Rail

4. Insert the small (10-32) Phillips-head screws through the round-hole adapter and mounting rail, into the bracket. If the rack holes are different size, you need to supply your own screws

Installing Avid ISIS Hardware in a Rack

Securing the Outer Slide Rail to the Rack-Mounting Rail

5. Adjust the outer slide rail bracket assembly to the rear mounting rail.

6. Secure the rear outer slide rail bracket assembly to the rear mounting rail as you did for the front rack-mounting rail.

7. Repeat this procedure to attach the second outer slide rail on the other side of the rack.

Securing the Avid ISIS 5500 in a Rack

You should have someone helping you lift the Avid ISIS 5500 while you are positioning it into the slide rails.

To secure the Avid ISIS Engine to the rack enclosure:

1. Lift and position the Avid ISIS Engine so that the inner slide rails (secured to the Avid ISIS Engine) are align with the outer slide rails secured to the rack.

2. Push the front of the Avid ISIS 5500 flush against the front mounting rail. The holes in the Avid ISIS Engine front panel align with the holes in the front mounting rail.

3. From the front of the rack enclosure, insert the large screws through the Avid ISIS 5500 and front mounting rail, and tighten.

You can use your own rack hardware if your rack has square holes or unique fasteners.

Installing Avid ISIS Hardware in a Rack

Front Panel Screws

Installing the Force10 S25 and S4810 Switches in a Rack

Make sure you have at least 1U of rack space available prior to installing. The illustrations in this section show the Force10 S25N switch, but the Force10 S25P and Force10 S4810 switches are rack-mounted in the same way.

You should have someone helping you lift the switch while you are positioning it into the rack.

To secure the Force10 switch to the rack enclosure:

1. Attach the rack-mount brackets using the four small flat-head screws on each side.

Rack enclosure front mounting rail

1 of 4 screws

P28

XFP26

XFP25

Alarm

STACK ID

0-01-GE-24

Installing Avid ISIS Hardware in a Rack

2. Lift and position the switch so that the rack-mount brackets you attached are aligned with the front outer rack rails.

3. Position the front of the switch flush against the front mounting rails so that the holes in the switch bracket align with the holes in the front mounting rails.

4. From the front of the rack enclosure, secure the switch to the rack with the large screws included with the switch.

You can use your own rack hardware if your rack has square holes or unique fasteners.

Installing the Force10 S60 Switch in a Rack

Make sure you have at least 1U of rack space available prior to installing.

You should have someone helping you lift the switch while you are positioning it into the rack.

P28

XFP26

XFP25

Al a

STA

CK ID

S50-01-GE-24V

Installing Avid ISIS Hardware in a Rack

To secure the Force10 switch to the rack enclosure:

1. Attach the rack-mount brackets using the four small flat-head screws on each side.

2. Lift and position the switch so that the rack-mount brackets you attached are aligned with the front outer rack rails.

3. Position the front of the switch flush against the front mounting rails so that the holes in the switch bracket align with the holes in the front mounting rails.

4. From the front of the rack enclosure, secure the switch to the rack with the large screws included with the switch.

You can use your own rack hardware if your rack has square holes or unique fasteners.

View from rear

Power Supply

Screws

Front

Rack-mount brackets

Rack-mount bracket

Installing the Avid ISIS Drives

To install a drive in the Avid ISIS:

1. Locate the data drives that came with your Avid ISIS.

2. Select one drive.

3. Push the drive carrier latch in to release the handle and pull the handle completely open to insert the drive carrier.

4. Make sure the drive LEDs are on the bottom before you begin to slide the drive into the Engine.

When you are installing drives in the Avid ISIS, begin the installation at the bottom of a column of drives. Make sure the first drive you install is level and flat as you insert it into the Engine.

Do not force a drive into a slot. If you are having problems installing a drive, check to make sure it is level and flat as you insert it into the Engine, that the drive carrier latch is open and at a 45 degree angle to the drive carrier, and that the LEDs are on the bottom of the drive carrier.

5. Slide the drive into the open drive slot in the Avid ISIS Engine until it stops. Approximately 1/2 inch of the drive carrier should be outside the Engine.

6. Push the handle into the drive carrier. This seats the drive in the Avid ISIS. You’ll hear a click when the drive is fully seated and the handle latches in place.

7. Repeat steps 2 to 6 for the remaining drives.

Connecting a Keyboard, Monitor, and Mouse

An industry standard USB keyboard, USB mouse and VGA monitor are use to access the Avid ISIS. When installed in a rack with several servers an optional KVM switch can also be used. The keyboard, monitor, and mouse connections use the same ports described in the following procedure. Follow the instruction supplied with your KVM switch. You need to supply KVM cables that are compatible with your KVM switch.

Fault LED (red)

Power/Activity LED (blue)

Drive lock

Drive carrier latch

Connecting a Keyboard, Monitor, and Mouse

There are only two USB ports on the rear of the Avid ISIS Engine. One of the ports is typically used for the application key. When you purchase your KVM switch make sure it includes a USB splitter cable so that both your keyboard and mouse can plug into the splitter cable and use a single USB port on the Engine.

To connect a keyboard, monitor, and mouse to the Avid ISIS:

1. Install your KVM switch in a suitable slot next to the Avid ISIS in the rack.

You can also place the monitor on a shelf, and the keyboard and mouse on a sliding tray in the rack. These items are optional and can be purchased locally or from Avid.

Do not place the monitor on top of the Avid ISIS.

2. Attach the VGA connector on the monitor cable to the 15-pin video port on the back of the Avid ISIS. Secure the connector with the thumbscrews on the connector. For exact locations see “Avid ISIS Rear Panel” on page 20.

3. Insert the connector on the keyboard and mouse cables into a USB splitter cable.

If you do not have a USB splitter cable, plug your keyboard and mouse cables directly into the USB ports on the rear of the Avid ISIS 5500.

4. Insert the other end of the USB splitter cable into a USB connector on the back of the Avid ISIS 5500.

Connecting Power Cords

To connect the power cords to the Avid ISIS 5500:

1. Plug two power cords into the back of the Engine and then plug the other ends into power outlets.

Avid ISIS Power Connections

2. Plug two power cords into the back of the network switch and then plug the other ends into power outlets.

The LEDs on the front of the switch light and the fan can be heard.

Your network switch might not have a Power switch and might be powered on when you plug the power cords into a power outlet.

3. Plug the KVM switch power cord into a power outlet.

Configuring Considerations

The Avid ISIS 5500 can be configured in the following ways:

Top power connector

Bottom power connector

Intel Pro 1 Gb Ethernet ports 1, 3, 4, and 6

Myricom 10 Gb Ethernet port

USB ports

Connecting Clients Directly to the System Director

For cable specifications, see “Supported Cabling” on page 158.

• A single Avid ISIS Engine connects to a single Ethernet switch or stacked Ethernet switches using four 1 Gb Ethernet connections, see “System Director 1 Gb Ethernet Connections to

the Switch” on page 49.

• One to four Avid ISIS Engines connect using a 10 Gb Ethernet connection, see “10 Gb

Ethernet S25 Switch Connections” on page 53.

• Stacked switches support up to 88 Ethernet clients and up to six Engines. If you are stacking the Force10 S25 switch, you need the 12-Gb stacking modules and cable. You need the 24-Gb stacking modules and cable when stacking the Force10 S60 switch. The Avid ISIS 5500 connects to stacked switches using the 10 Gb Ethernet connection, see “Stacking the

Force10 S25 Switches” on page 56 and “Stacking the Force10 S60 Switches” on page 63.

Connecting Clients Directly to the System Director

You can connect up to eight clients directly into the Avid ISIS 5500. Each client needs to be configured on a separate subnet. The Intel Pro network port on the ISIS 5500 and the client network port need to be configured with different IP addresses on the same subnet. The IP addresses on the Avid ISIS 5500 are configured using the Network Configuration Tool. The client IP address are configured on each client in the Network Connection Properties window.

You cannot mix direct connect clients and switch configurations.

System Director 1 Gb Ethernet Connections to the Switch

To connect clients directly to the Avid ISIS 5500:

1. (Single Engine) Attach one end of your Ethernet cable to each of the four outside 1 Gb Ethernet ports on the back of the Engine. These ports are the Intel Pro network ports and labeled 1, 3, 4, and 6.

Attaching the Ethernet Cable to the Gigabit Ethernet Port

2. Plug the other ends of the Ethernet cables into the network port of each of your four clients.

3. Configure the four ports using the Network Configuration Tool when loading the software, see “Loading the Software” on page 72.

System Director 1 Gb Ethernet Connections to the Switch

The following instructions describe how to connect the Avid ISIS 5500 to an Ethernet switch using the 1 Gb Ethernet ports.

To install the Ethernet switch:

1. Your Ethernet switch should be rackmounted as previously described. Leave adequate room at the front for cables and at the back for air circulation.

2. Locate four Category 5E, 6, or 6A Ethernet cable.

1 Gb Ethernet connections

System Director 1 Gb Ethernet Connections to the Switch

3. Attach one end of your Ethernet cable to each of the four outside 1 Gb Ethernet ports on the back of the Avid ISIS 5500. These ports are the Intel Pro network ports and labeled 1, 3, 4, and 6.

Attaching the Ethernet Cable to the Gigabit Ethernet Port

When using optional Engines, you must use the 10 Gb Ethernet connection.

4. Attach the other end of the four Ethernet cables to the first four 1 Gb ports on the back of the Ethernet switch.

1 Gb Ethernet connections

Force10 Ethernet Switches

Attaching the Four Ethernet Cables to the Ethernet Switch

5. Plug in the two switch power cords to power on the switch. The Avid switch configuration file is automatically loaded in the Force10 switches. If you need to change your switch configuration, see Avid Network and Switch Guide included in the Documentation folder of the software kit.

All Force10 switches shipped from Avid include a switch configuration file that supports the 1 Gb, 10 Gb, and stacking configurations documented in this guide. For valid switch configurations, see “Avid ISIS Networks” on page 22. If cascading your switches, you must configure the switches on your own. Cascaded switch configurations are not documented or included in the Avid switch configuration.

Force10 Ethernet Switches

The Ethernet switch should be mounted directly above or below the Avid ISIS. There is adequate space to run and connect Ethernet cables to the front of the switch. For a list of currently supported Ethernet switches, see the latest Avid ISIS ReadMe.

Avid recommends you make your network connections between the switch and the Avid ISIS Engine before loading the software. The software installation automatically searches for connections and helps with the network configuration.

2212223

Console

Avid ISIS 5000

Up to 20 clients, ports 5 - 24

1 Gb Ethernet connections

Force10 Ethernet Switches

The following sections described the optional module installation for the supported Force10 switches:

• “Force10 S25 Switch Modules” on page 52

• “Force10 S60 Switch Modules” on page 59

• “Force10 S4810 Port Configuration” on page 64

Force10 S4810 switches do not support optional modules for stacking.Each port of the S4810 can be configured for 1Gb or 10 Gb connections.

Force10 S25 Switch Modules

The Force10 S25 switch has two expansion slots in the back of the switch, into which you can insert either 10 Gb Ethernet module or 12 Gb stacking modules. The 10 Gb module provides a 10 Gb Ethernet connection between the Avid ISIS 5500 Engine and the switch. The 12 Gb module is for stacking two Force10 switches, one module is needed in each switch. Modules are ordered separately and can install in either slot on the back of the Force10 switch. The Force10 S25 switches support a up to four Engines with two 10 Gb Ethernet modules in a single switch or two 10 Gb Ethernet modules in a stacked switches.

All Force10 switches shipped from Avid with a switch configuration file that supports the switch configurations documented in this guide. Avid recommends you install optional switch modules before you power on the switch for the first time. The appropriate switch configuration is read during power-up. If you install or remove switch modules after power on, and have not changed the Avid switch configuration, the Avid configuration automatically adjust to the changes. If you have modified the switch configuration in any way, see the Avid Network and Switch Guide included in the software kit.

The Force10 S25 Ethernet switch has been configured for all supported Avid Configurations. After setting up the switch, the proper configuration is detected at power on. For more information on the Force10 switch see the Avid Network and Switch Guide included in the Documentation folder of the software kit.

The Force10 S25N and S25P (fiber) switches have the same design configuration. All the setup and configuration information in this guide applies to both models, the only difference is the S25P uses 1 Gb optical ports in place of 1 Gb Ethernet ports. The S25N offers four shared 1 Gb SPF optical ports, when these four ports are used (21 – 24), the Ethernet ports with the same port numbers are disabled. For more information, see the manufacturers documentation.

Force10 Ethernet Switches

Force10 S25N Switch — Front

Avid has also qualified the following optical adapters to be used in the Force10 S24P optical (fibre) switch:

• Macintosh clients have been qualified with the Small Tree PEG1F single port or PEG2F dual port optical adapters in the slot 2 of a Macintosh Pro Nehalem system (2.66 GHz or

2.93 GHz)

• Windows clients have been qualified with the 1-Gb Intel® Pro 1000 PT or PF Ethernet adapter.

10 Gb Ethernet S25 Switch Connections

The 10 Gb Ethernet board in the Avid ISIS connects to a switch using the 10 Gb Ethernet connection. If you need to connect more than 20 clients using the S25 switch, see “Stacking the

Force10 S25 Switches” on page 56.

The cabling in the figure uses the standard duplex 3-meter LC to LC cables.

To connect the Avid ISIS 5500 to a 10 Gb Ethernet port on the switch:

1. (If connected) Remove both power cords from the back of the switch.

2. Removed the left blank faceplate cover on the back of the switch by removing the two screws that secure the cover to the switch.

3. Insert the 10 Gb Ethernet module into the open slot where the blank cover was removed.

XFP25

XFP26

Ethernet 1 Gb Ports

LEDs

Alarm

XFP27

XFP28

SFP Ports (21-24)

Status Panel

Shared Ports (21-24)

Stack ID Indicator

LED

P2827XFP26

XFP25

Alarm

STACK ID

RJ-45 Console Port

S25-01-GE-24V

Link/Active Indicator LEDs

(SFP Ports 21-24)

Force10 Ethernet Switches

Force10 S25 Switch — Module Installation

4. Secure the module in the switch with the two captive thumb screws.

5. Repeat steps 2, 3, and 4 if installing a second 10 Gb module in the right side slot on the switch.

6. Insert an XFP transceiver into an open connector on the 10 Gb Ethernet module in the switch.

Inserting the XFP Transceiver into to the 10 Gigabit Ethernet Port

7. Insert an SFP+ transceiver into the 10 Gb Ethernet connector in the Avid ISIS Engine.

Insert the SFP+ Transceiver into to the 10 Gigabit Ethernet Port on the Engine

8. Connect one end of the LC to LC cable into the transceiver on the rear of the switch.

Force10 Ethernet Switches

Use a standard duplex LC to LC cable for the 10 Gb connections.For LC to LC cable specifications, see “Supported Cabling” on page 158.

9. Connect the other end of the cable to the 10 Gb port on the rear Engine.

ISIS Engines can be connected to any 10 Gb port on the switch.

Attaching the 10 Gb Ethernet Cable

10. (Additional Engines) Attach one end of the 10 Gb Ethernet cable to one of the 10 Gb ports on the back of the switch and the other end to the 10 Gb port on the Avid ISIS Engine.

If connecting a third or four Engine configuration, a second 10 Gb module needs to be installed in the Force10 Switch, see “Force10 S25 Switch Modules” on page 52.

10 Gb Ethernet LC to LC connection

Second Engine

Force10 Ethernet Switches

Four Engines to a Single Switch

11. Plug in the two switch power cords to power on the switch. The Avid switch configuration file automatically detects the 10 Gb modules. If you need to change your switch configuration, see Avid Network and Switch Guide included in the Documentation folder of the software kit.

Stacking the Force10 S25 Switches

Avid supports stacking two Force10 S25 switches. The expansion slots in the Force10 switches allow you to stack similar switches together into a single virtual switch. When two Force10 S25 switches are stacked, you have the capability of connecting up to the 48, 1 Gb clients. The stacking modules are ordered separately and install in the back of the Force10 switch.

The Force10 stacking modules use a 12 Gb connection between the two S25 switches. Once the modules are installed, connect the stacking cables as described in the following procedure. For more information on stacking the Force10 switches, see the documentation provided by the switch manufacturer. The stacked switch configuration uses SFP connectors to connect the cables to the switch.

If using a stacked switch configuration, the 10 Gb connection from the Avid ISIS can be to either switch.

10 Gb Ethernet LC to LC connection

Second Engine

Fourth Engine

Third Engine

Force10 Ethernet Switches

To stack Force10 S25 switches:

1. Install a 12 Gb stacking module into the right slot of the Force10 switch, similar to the process described in “Force10 S25 Switch Modules” on page 52.

2. Removed the right blank cover on the back of the that switch as you did when installing the 10 Gb module.

3. Insert the stacking module into the open slot where the blank cover was removed.

4. Secure the stacking module in the switch with the two captive thumb screws.

5. Repeat steps 2, 3, and 4 on the right slot of the second switch.

6. Connect the stacking cable from one stacking port on the top switch to one stacking port on the bottom switch.

Either one of the ports on the stacking module can be used to connect the stacking module to the other.

Force10 S25 Switch — Stacking Module Configuration

The Avid default Force10 switch configuration automatically detects whether modules are installed or not. You do not need to modify your switch configuration for the addition of the 12 Gb or stacking modules.

7. Plug-in the two power cord to power on your switch.

The Avid switch configuration file automatically detects the 12 Gb modules. If you need to change your switch configuration, see Avid Network and Switch Guide included in the Documentation folder of the software kit.

Connecting Multiple Engines to the Stacked Switch

The Avid ISIS Engine System Director lets you expand your storage capacity by adding an additional Engine to the Avid ISIS.

Force10 Ethernet Switches

To connect the Avid ISIS Engine to the designated Avid ISIS System Director:

1. Mount the optional Avid ISIS Engine in a rack directly above or below System Director Ethernet switch.

Do not set the Avid ISIS Engine directly on top of any other components on the rack. The Avid ISIS is too heavy to be supported by other rack components.

2. (If connected) Remove both power cords from the back of the switch.

3. Locate the 10-foot (3-meter) optical cable.

4. Attach one end of the optical cable to the 10 Gb Ethernet connector on adapter board on the back of the Avid ISIS Engine. Secure the optical cable by firmly pushing the connector into the optical port.

5. Attach one end of the optical cable to the 10 Gb Ethernet connector on adapter board on the back of the Avid ISIS Engine. Secure the optical cable by firmly pushing the connector into the SFP+ optical port.

6. Attach the other end of the optical cable to the 10 Gb Ethernet switch. Secure the optical cable by firmly pushing the connector into the optical port.

Avid ISIS Connection to Two S25 Switches

7. (Additional Engines) Attach one end of the 10 Gb Ethernet cable to one of the 10 Gb ports on the back of the switch and the other end to the 10 Gb port on the Avid ISIS Engine.

Optional Engines can be connected to any 10 Gb port on the switch, although, the following illustration suggest balancing the load across the two 10 Gb modules.

LC to LC connections

Second Engine

Force10 Ethernet Switches

Four Engines to a Stacked S25 Switch

8. Plug in the two switch power cords to power on the switch and load the switch configuration file included on the switch. If you have trouble with your switch, see Avid Network and Switch Guide included in the Documentation folder of the software kit.

All Force10 switches shipped from Avid include a switch configuration file that supports the 1-Gb and 10-Gb switch configurations documented in this guide. For valid switch configurations, see “Avid ISIS Networks” on page 22.

9. Install the Avid ISIS 5500 Engine software, see “Software Installation” on page 71.

Force10 S60 Switch Modules

The Force10 switch has two expansion slots: one in the front and one in the back of the switch. The 10 Gb module provides a 10 Gb Ethernet connection between the Avid ISIS Engine and the switch. The 24 Gb module is for stacking two Force10 switches, one module is needed in each switch. Modules are ordered separately and can install in either the front or rear slot of the Force10 S60 switch. The Force10 S60 switches support a up to four Engines with two 10 Gb Ethernet modules in a single switch or two 10 Gb Ethernet modules in a stacked switches.

LC to LC connections

Fourth Engine

Third Engine

Second Engine

Force10 Ethernet Switches

automatically adjust to the changes. If you have modified the switch configuration in any way, see Avid Network and Switch Guide included in the Documentation folder of the software kit.

The Force10 S60 Ethernet switches have been configured for all supported Avid Configurations. After setting up the switch, the proper configuration is detected at power on. For more information on the Force10 switch see Avid Network and Switch Guide included in the Documentation folder of the software kit.

Force10 S60 Switch — Rear

10 Gb Ethernet S60 Switch Connections

The 10 Gb Ethernet board in the Avid ISIS connects to a switch using the 10 Gb Ethernet connection. If you need to connect more than 44 clients using the S60 switch, see “Stacking the

Force10 S60 Switches” on page 63.

The cabling in the figure uses the standard duplex 3-meter LC to LC cables.

To connect the Avid ISIS to a 10 Gb Ethernet port on the switch:

1. (If connected) Remove both power cords from the front of the switch.

2. Removed the rear blank faceplate cover on the back of the switch by removing the screw that secure the cover to the switch.

3. Insert the 10 Gb Ethernet module into the open slot where the blank cover was removed.

Ethernet Ports

SFP Ports

Optional Module

Management ports

Stack ID

Alarm LEDs

Force10 Ethernet Switches

Force10 S60 Switch — Module Installation

4. Secure the module in the switch with the captive thumb screw.

5. Repeat steps 2, 3, and 4 if installing a second 10 Gb module in the front slot on the switch.

6. Insert an SFP+ transceiver into an open connector on the 10 Gb Ethernet module in the switch.

Inserting the SFP+ Transceiver into to the 10 Gigabit Ethernet Port

7. Insert an SFP+ transceiver into the 10 Gb Ethernet connector in the Avid ISIS Engine.

Insert the SFP+ Transceiver into to the 10 Gigabit Ethernet Port on the Engine

Front

Rear

Force10 Ethernet Switches

8. Connect one end of the LC to LC cable into the transceiver on the rear of the switch.

Use a standard duplex LC to LC cable for the 10 Gb connections.For LC to LC cable specifications, see “Supported Cabling” on page 158.

9. Connect the other end of the cable to the 10 Gb port on the rear Engine.

ISIS Engines can be connected to any 10 Gb port on the switch.

Attaching the 10 Gb Ethernet Cable

10. (Additional Engines) Attach one end of the 10 Gb Ethernet cable to one of the 10 Gb ports on the front of the S60 switch and the other end to the 10 Gb port on the Avid ISIS Engine.

If connecting a third or fourth Engine, a second 10 Gb module needs to be installed in the front of the Force10 S60 Switch, see “Force10 S60 Switch Modules” on page 59.

All Force10 switches shipped from Avid include a switch configuration file that supports the 1-Gb, 10-Gb, and 24-Gb stacking switch configurations documented in this guide. For valid switch configurations, see “Avid ISIS Networks” on page 22.

10 Gb Ethernet LC to LC connection

Second Engine

Force10 Ethernet Switches

Stacking the Force10 S60 Switches

Avid supports stacking two Force10 S60 switches. The expansion slots in the Force10 switches allow you to stack similar switches together into a single virtual switch. When two Force10 S60 switches are stacked you have the capability of connecting up to 88 1 Gb clients. The stacking modules are ordered separately and install in either the front or back slot of the Force10 S60 switch.

The Force10 S60 stacking modules use a 24 Gb connection between the two switches. Once the modules are installed, connect the stacking cables as described in the following procedure. For more information on stacking the Force10 switches, see the documentation provided by the switch manufacturer. The stacked switch configuration uses SFP+ connectors to connect the cables to the switch.

If using a stacked switch configuration, the 10 Gb connection from the Avid ISIS can be to either switch.

Install a 24 Gb stacking module into the front left slot of the Force10 S60 switch, similar to the process described in “10 Gb Ethernet S60 Switch Connections” on page 60.

To stack Force10 S60 switches:

1. Removed the back blank cover on the front of the Force10 S60 switch.

2. Insert the stacking module into the open slot where the blank cover was removed.

3. Secure the stacking module in the switch with the captive thumb screw.

4. Repeat steps 1, 2, and 4 on the front slot of the second switch.

5. Connect the stacking cable from the stacking port on the top switch to the stacking port on the bottom switch.

Force10 S60 Switch — Stacking Module Configuration

The Avid default Force10 S60 switch configuration automatically detects whether modules are installed or not. You do not need to modify your switch configuration for the addition of the 24 Gb or stacking modules.

6. Plug-in the two power cord to power on your switch.

Connecting Multiple Engines to the Stacked Switch

The Avid switch configuration file automatically detects the 24 Gb modules. If you need to change your switch configuration, see Avid Network and Switch Guide included in the Documentation folder of the software kit.

Force10 S4810 Port Configuration

Avid ships the Force10 S4810 switch pre-configured for an Avid ISIS 5500 environment. This configuration has specific requirements on where the Engines and clients need to be connected. The S4810 switch contains 48 dual-speed 1/10 Gb (SFP+) ports as well as four 40 Gb QSFP+ uplinks. The S4810 switch ports are numbered as shown in the following illustration. Engines and clients connect as follows:

• Avid ISIS 5500 Engines connect via 10 Gb to ports 0 – 5 (these six ports are configured for 10 Gb connections and require 10 Gb transceivers)

• Client connect to ports 6 – 47 (these 42 ports are configured for 1 Gb connections and require 1 Gb transceivers)

The Force10 S4810 Ethernet switches have been configured for all supported Avid Configurations. After setting up the switch, the proper configuration is detected at power on. For more information on the Force10 switch see Avid Network and Switch Guide included in the Documentation folder of the software kit.

Connecting Multiple Engines to the Stacked Switch

Avid ISIS lets you expand your storage capacity by adding an additional Engines to the System Director.

To connect the an Engine to the designated System Director:

1. Mount the optional Engine in a rack directly above or below System Director Ethernet switch.

Do not set the Avid ISIS Engine directly on top of any other components on the rack. The Avid ISIS is too heavy to be supported by other rack components.

1753 9 11 13 191715 21 23 25 312927 33 35 37 434139 45 47

0642 8 10 12 181614 20 22 24 302826 32 34 36 424038 44 46

Connecting Multiple Engines to the Stacked Switch

2. (If connected) Remove both power cords from the back of the switch.

3. Locate the 10-foot (3-meter) optical cable.

5. Attach the other end of the optical cable to the 10 Gb Ethernet connector on the Force10 switch. Secure the optical cable by firmly pushing the connector into the SFP+ optical port.

6. Attach the other end of the optical cable to the 10 Gb Ethernet switch. Secure the optical cable by firmly pushing the connector into the optical port.

Avid ISIS Connection to Two Switches

7. (Additional Engines) Attach one end of the 10 Gb Ethernet cable to one of the 10 Gb ports on the back of the switch and the other end to the 10 Gb port on the Avid ISIS Engine.

Optional Engines can be connected to any 10 Gb port on the switch, although, the following illustration suggest balancing the load across the two 10 Gb modules.

10 Gb Ethernet LC to LC connection

Second Engine

Connecting Multiple Engines to the Stacked Switch

Four Engines to a Stacked Switch

Engines are connected to ports 0 through 5. You must use an SFP+ transceiver for 10 Gb connections.

Six Engines to a Force10 S4810 Switch

10 Gb Ethernet LC to LC connection

Fourth Engine

Third Engine

Second Engine

10 Gb Ethernet LC to LC connection

Fourth Engine

Third Engine

Second Engine

Sixth Engine

Fifth Engine

Connecting to an In-House Network

9. Install the Avid ISIS 5500 Engine software, see “Software Installation” on page 71.

Connecting to an In-House Network

To allow the clients in your workgroup to use other network services, you can connect the workgroup to your in-house Ethernet local area network (LAN).

You need to modify the Avid default configuration in the Avid ISIS switch to add your corporate network to the Avid ISIS environment, see Avid Network and Switch Guide included in the Documentation folder of the software kit. Once you re-configure the Avid switch use a 1 Gb Ethernet cable in one of the 1 Gb ports to connect Avid ISIS environment to the corporate network.

Avid does not install, configure, or troubleshoot in-house LANs. If you are having trouble with your LAN, consult your Information Services department or your network vendor.

When you are connecting the Avid ISIS to an in-house network, make sure you use only Category 5E, 6, or 6A Ethernet cables. Using other cable types can cause performance problems.

Connect the Avid ISIS to an in-house network using the Ethernet switch. Using the built-in Ethernet ports on the Avid ISIS can cause an increase in login time for all the attached Ethernet clients.

To connect your switch to the house network:

1. You can do one of the following:

t If you are using the Force10 S25 switch, attach the Ethernet cable coming from the

house network to port 24 on the switch and see Avid Network and Switch Guide included in the Documentation folder of the software kit. If you are not using the Force10 S25 switch, your network administrator needs to configure a port on the port for your house network.

Turning On the Avid ISIS 5500 Hardware

t If you are not using an Ethernet switch, attach the Ethernet cable coming from the house

network to one of the two built-in unused Ethernet ports (ports 2 or 5) on the back of the Avid ISIS 5500. For an exact location see “Avid ISIS Power Connections” on page 47. Use of these two ports are not prohibited and can be used for remote administration. It is the responsibility of your house network administrator to configure.

Ethernet ports 2 or 5 on the back of the Avid ISIS 5500 do not support the bandwidth needed for editing clients. Ports 2 and 5 are used for System Director Resiliency, see “Configuring System

Director Resiliency” on page 105.

Turning On the Avid ISIS 5500 Hardware

When you turn on the power to your Avid ISIS 5500 hardware, you must do it in the following order so that Avid ISIS 5500 will see all of its connected components.

To turn on the power for each component:

1. The Ethernet switch does not have a Power switch. It turns on when you plug the power cord into a power outlet.

2. Turn on the Power switch for the KVM switch.

3. Make sure you have all your network cables connected before you load the Avid ISIS 5500 software.

4. Push the power button at the top left on the front of the your System Director and Engines, see “System Front Panel and LEDs” on page 16.

5. Wait for the Windows operating system to load before you attempt to use the Avid ISIS 5500 software.

Log on as Administrator and is-admin as the password.

4 Installing the Avid ISIS Software

This chapter describes network and Windows operating system parameters that need setting along with instructions creating workspaces using the Avid ISIS software on the Avid ISIS.

Topics in this chapter include:

• Windows Operating System and Network Settings

• Software Installation

• Loading Client Software

• Configuring Client Software

• Configuring the Client Network Properties

Windows Operating System and Network Settings

Your Avid ISIS ships with the Windows operating system installed. If you need to re-image the internal drives with the Windows operating system see “Product Recovery” on page 150.

When turning on your Avid ISIS for the first time the Apply Computer Setup message is displayed for 3 to 5 minutes. Use the information in the following sections to configure the Avid ISIS with the correct date and time, computer name, and network properties.

Log on as Administrator and is-admin as the password.

Setting the Date, Time, and Time Zone

You need to correctly set the date, time, time zone, and daylight saving time option on each Avid ISIS enclosure.

To set the date, time, time zone, and daylight saving time option on the Avid ISIS:

1. Click the time in the taskbar. The Date/Time Properties dialog box opens.

2. Click “Change date and time settings.”

3. In the Date and Time tab, click the “Change date and time” button. Set the date and time using the Date & Time tab.

4. Set the date and time.

Windows Operating System and Network Settings

5. Click OK to close the Date and Time Settings dialog box.

6. Click the “Change time zone” button.

7. Set the time zone for the location of the Avid ISIS.

8. Make sure the “Automatically adjust clock for Daylight Saving Time” option is selected if your location observes daylight saving time.

9. Click OK to close the Time Zone Settings dialog box.

10. Click OK to close the Date and Time dialog box.

Specifying a Unique Computer Name

Your Avid ISIS enclosure has been imaged at Avid with the current operating system configuration and drivers that have been qualified with the Avid ISIS system. This image creates a unique Host name for the system based on the MAC ID of the system board. If you change the Computer Name of the system you need to remember to rename the computer after re-imaging the system. When you re-image the system, the Host system name is reset back to a Host name based on the MAC ID.

If changing the System Director computer name, you should do this before installing the Avid ISIS software.

To specify a unique computer name (by which clients identify your Avid ISIS):

1. Right-click the computer icon on the desktop, and select Properties.

The Control Panel/System dialog box opens.

2. Click Change settings.

3. In the Computer Name tab, click the Change button.

4. Type the new name of the Avid ISIS in the Computer name text box.

5. (Option) Determine if you need to select the Domain or Workgroup in the “Workgroup” section at the bottom of the dialog box and click Change. Contact your network administrator for assistance.

6. Click OK.

After a short delay, you are prompted to restart your computer.

7. Click OK.

8. Close all open windows and restart the Avid ISIS system.

Software Installation

Virtual System Name

The Avid ISIS software creates a default virtual name of “AvidISIS” on all Avid ISIS System Directors. When using redundant System Directors, both System Directors must have the same “Virtual System Director Name” but the hostnames for each System Director must be unique. While not required, it is a best practice if the hostname and virtual System Director name not match. A “Virtual Hostname” can be used in the redundant configuration to access the Management Console regardless of which System Director is active. It is set in your corporate information technology (IT) department’s DNS server only and it points to the “Virtual Address” set in the Dual System Director Configuration dialog box. The System Director name cannot be the same as any computer on the network. Computers with the same names would cause a network conflict. Change the Avid ISIS virtual name using the System Director Control Panel after you have installed your Avid ISIS software, see “Creating an Active File System” on

page 85.

Once you have a virtual name it is stored in the registry and preserved when performing an Avid ISIS software upgrade. This means if you have created a unique virtual name for your System Director, you do not need to re-apply the virtual name after performing an upgrade or reinstalling the software. If you reimage the system drive, the registry is reset and you will need to re-enter the Virtual System Director Name and redundancy information.

Software Installation

After setting up the Avid ISIS hardware and described in “Installing the Avid ISIS System” on

page 32, decide on your network configuration, and install the software.

Connect the Network Cables to the Enclosure

The software senses the network connections on the back of the Avid ISIS System Director. Plug in the four 1 Gb Ethernet cables into the Intel Pro network ports or the 10 Gb optical Ethernet cable on the back of the Engine. For more information on the supported network configurations, see “Avid ISIS Networks” on page 22.

Software Installation

IP Addressing Strategies When Connecting to a Network

Your Avid ISIS and Ethernet clients must be configured with a unique IP address and common subnet mask. Your site network administrator should determine how best to allocate IP addresses for systems on your in-house network, bearing in mind the following:

• You must assign a static IP address to the four Intel Pro 1 Gb ports or 10 Gb port on the Avid ISIS Engine. Avid has provided a Configure Network Adapter tool, see “Checking or

Changing the System Director IP Addresses” on page 87 after you have installed the Avid

ISIS software.

• Ethernet clients connected through the Avid ISIS switch are assigned static IP addresses unless you have a Dynamic Host Configuration Protocol (DHCP) server attached where the client can automatically obtain an IP address.

• All Ethernet clients connected through the Avid ISIS switch must have addresses in the same subnet as the Avid ISIS.

• Direct connect Ethernet clients connect directly to the 1 Gb and 10 Gb ports on the Avid ISIS System Director. Each of the port on the System Director must be configured on a separate subnet. The client must match the subnet assigned to the port that it is connected to on the System Director. For an example, see “Default IP Network Addresses for 1 Gb and 10

Gb Direct Connect Clients” on page 80.

You must use the Network Configuration Tool in the ISIS Launch Pad to set the Ethernet ports on the System Director. This tool sets the IP addresses in the registry. Manually setting the IP addresses on the System Director without using the Network Configuration Tool is not supported and will not work properly.

Loading the Software

The Avid ISIS enclosure does not have a DVD reader. Software is loaded onto the system using a USB flash drive. The system ships with two USB flash drives:

• Avid ISIS Systems ship with one blank 8GB USB Drive that is intended to be used for storing the ISIS Software Kit. You will need to download the ISIS software kit from download center (http://www.avid.com/US/support/find-support/category/updates) and copy it to this USB drive

• The second blank 16GB USB drive is used to create a bootable recovery drive. This will be used when the server Operating System needs to be re-imaged.

Software Installation

To load the Avid ISIS software:

1. Log in to the Avid ISIS 5500 as Administrator (default password:

is-admin

The Avid ISIS 5500 product documentation is in PDF format. You can access the documentation in the AvidISISDocumentation folder on the Avid ISIS installer kit. You need to download and install Acrobat Reader on your Avid ISIS 5500 before you can access the PDF documentation.

2. Make a folder for the software kit on your root directory (C:\) of your System Director.

3. Insert the USB flash drive with software kit into any of USB ports on your System Director.

You can run the software installer from the USB flash drive. The advantage of copying the software kit to the Avid ISIS 5500 is that you have easy access to kit files if you should ever them in the future.

a. Double-click the computer icon on the desktop.

b. Double-click the USB flash drive icon in the window and copy the software kit into the

new folder you created on the Avid ISIS 5500 system.

4. (Option) The Avid ISIS 5500 software kit is also available on the Avid Download Center (www.avid.com/support/downloadcenter). Uncompress (unzip) the downloaded software kit in the new folder on the Avid ISIS 5500 system.

Do not download and run the AvidISISStorageManager64.msi file shown in the Management Console Installer window to upgrade your Engines, because important configuration files are not included in the .msi file. The complete installation is only available in the ISIS installer splash screen.

5. Read the Avid ISIS ReadMe to see if there are specific instructions for the current ISIS 5500 release.

6. Double-click the Autorun.exe file in the software kit.

The installer splash screen appears.

Software Installation

Avid highly recommends that you click the ReadMe link under Resources > Documentation. This displays the ReadMe file that provides the latest information regarding the ISIS system and software. You must have Adobe Reader installed to view the PDF.

7. Pick the Avid ISIS 5500 software for the enclosure you are installing the software on. The list of Actions change based on your selection.

When setting up the ISIS Engine for the first time, the Network Adapter Configuration and the Raid Set Configuration are performed automatically for you. These two functions are not performed if your enclosure already had these items configured. Typically this is the case when upgrading the software version.

When you initially install the Avid ISIS software, the RAID set is initialized automatically. With no client traffic on the system, this will take approximately 54 hours for the ISIS-64, 27 hours for the ISIS 5500-32 and 14 hours for the ISIS 5500-16. During this initialization, the system is functional and able to support a limited amount of client traffic. An Avid ISIS Engine during initialization should be able to support full bandwidth to one client. This should allow sufficient bandwidth to be able to test out the system before the initialization is complete by working with one client at a time. That client bandwidth during the initialization period should be kept to a minimum. Failure to do so can significantly increase the initialization time.

The following table describes the installer options and their functions.

Software Installation

Installer Dialog Box

Selection Function

Package Selection Select the ISIS software kit from the “Select Software Package” menu.

• ISIS 2000 System Director — Selects the ISIS 2000 software kit. Select this menu item to install the Avid ISIS 2000 software on the System Director.

• ISIS 5500 Expansion Engine — Select this menu item if you are loading the software on optional storage enclosures. Once you have the System Director software on one of your enclosures, all of the additional enclosures are optional. These enclosures are referred to as Engines. Optional enclosures include just the Engine Software.

• ISIS 5500 Engine/ System Director — Select this menu item if you have one enclosure or have multiple enclosures but want this enclosure to be the System Director which includes the software that runs the Management Console and tracks the metadata stored in all the media drives.

• ISIS 7000 System Director — Selects the ISIS 7000 software kit. Select this menu item to install the Avid ISIS 7000 software on the System Director. This software cannot be installed on the same server as the File Gateway’s software.

• System Director Client Installers — Select this menu item to install the Avid ISIS client installer software for the ISIS clients.

• ISIS Windows Client — Select this menu item to install the Avid ISIS client software on Windows clients. This installer detects the Windows client’s operating system, and installs the appropriate client software. If a previous ISIS client software is installed, the old version is uninstalled and the new version is installed.

• ISIS File Gateway — Select this menu item to install the Avid ISIS File Gateway software on a standalone File Gateway server. This software is included with the ISIS 2000 System Director software and cannot be installed on the same server as the ISIS 7000 or ISIS 5500 System Directors. If setting up the ISIS File Gateway, see the Avid ISIS File Gateway Setup and User’s Guide.

• Remove ISIS Software — Select this menu item to uninstall the Avid ISIS software. You do not need to run the uninstaller if upgrading your ISIS. The ISIS installers automatically detect your ISIS software and uninstalls the necessary components before installing the selected ISIS software. Use this menu selection if an attempt was made to install the ISIS software without using installer splash screen. Components that are left behind are detected and uninstalled properly. You can also use this menu selection if planning to remove all the ISIS software without installing other ISIS software. This one selection saves you from selecting several software components in the Windows Control panel.

Software Installation

System Director or Engine

Select “ISIS 5500 Engine/System Director” from the menu if installing the System Director software (which runs the Management Console and tracks the metadata stored in all the data drives).

• Network Adapter IP Configuration — Displays a Configure Network window for configuring the IP address of the Avid ISIS network ports being used. It only appears when the network ports have not been configured (typically during the initial setup).

• Raid Set Configuration — No window is displayed during this configuration. The software creates drive arrays using the 16 data drives in the enclosure. The array is comprised of three RAID 5 groups and one spare drive and is required before you can make workspaces. This process can be monitored in the Status panel of the Management Console. Most administrative functions can be performed while the data drives are being initialized. This process is only done during the initial setup.

The Raid Set Configuration runs in the background. With no client traffic on the system, this will take approximately 54 hours for the ISIS 64, 27 hours for the ISIS 5500-32 and 14 hours for the ISIS 5500-16. During this initialization, the system is functional and able to support a limited amount of client traffic. An Avid ISIS Engine during initialization should be able to support full bandwidth to one client. This should allow sufficient bandwidth to be able to test out the system before the initialization is complete by working with one client at a time. That client bandwidth during the initialization period should be kept to a minimum. Failure to do so can significantly increase the initialization time.

• Intel Network Connections — Installs the Intel driver supported in the release. This driver is installed on the System Director and Engines.

• Myricom Network Connection — Installs the Myricom driver supported in the release. This driver is installed on the System Director and Engines.

• SafeNet Sentinel USB — (System Director only) Installs the latest driver of the USB application key (dongle). The application key is an option used in place of the Avid software license required with System Directors.

• Storage Manager Software — Installs the software used to run the data drives. This software is installed on both the System Director and Engines.

• System Director Software — (System Director only) Installs the System Director software and creates the file system for the data drives. It also provides the ISIS Management Console and error logging.

Installer Dialog Box (Continued)

Selection Function

Software Installation

• ISIS Client Installers — (System Director only) Installs the “client installers” on the System Director. Clients can then install the latest software on the clients from the System Director Management Console window. These installers are accessed when you click the Installers icon in the Management Console.

• Storage Manager Installers — Installs the Engine Software installer on the System Director. This installer is accessed when you click the Installers icon in the Management Console.

• ISIS SNMP Extension Agent — (System Director only) Installs software to support Simple Network Management Protocol (SNMP). It is used with network management to monitor network-attached devices for conditions that warrant administrative attention. These SNMP monitoring agents are used with an OpenNMS user interface to support the Avid System Monitor.

• Avid License Control — (System Director only) Installs the Avid License Control tool software on the System Director. The Avid ISIS software can be installed without licensing the software but you cannot make an Active File System or connect any clients until you run the Avid License Control tool and activate the ISIS software. For instructions see “Avid ISIS Software Licensing” on page 98.

• Network Adapter Settings — Configures the Intel and Myricom driver settings required for the release. There is no need to open network Properties and make changes to the setting. This configuration is performed on the System Director and Engines.

If you have made a change to the Intel or Myricom settings and want to set them back to the Avid defaults, re-run the ISIS software installer (autorun.exe) and the Avid network settings are re-applied.

• LSI MegaRaid Driver — Installs the latest driver used with the LSI RAID controller board installed in ISIS 5500 System Directors and Engines.

• LSI MegaRaid Firmware — Installs the latest firmware used with the LSI RAID controller board installed in ISIS 5500 System Directors and Engines.

Resources

Documentation This is a link that brings you directly to the AvidISISDocumentation folder on the Avid

ISIS installer kit. This folder can be wherever the installer files have been saved. This folder has all of the Guides that are included with the release.

Installer Dialog Box (Continued)

Selection Function

Software Installation

8. Click Apply.

9. Follow the screen prompts accepting the defaults and License agreement.

10. (New installs) If this is a new installation, a Network Configuration Tool appears asking you to provide the IP Address of the Ethernet connections.”

The Network Configuration Tool displays the supported 1 Gb Intel Pro ports (1, 3, 4, and 6) or the 10 Gb port if it is being used. The 1 Gb ports (2 and 5) are displayed when configuring Dual System Directors under the multiple ISIS Engine selection.

Avid recommends that you read all the information in the ReadMe file thoroughly before installing software or attempting to use the Avid ISIS system. This ReadMe provides information that is not in the other Avid ISIS documentation.

Search the Avid Knowledge Base for the most up-to-date ReadMe file, which contains the latest information that might have become available after the documentation was published. To view the online version, visit the Knowledge Base at www.avid.com/readme.

The document provides hardware and software requirements, a limitations and known issues, and other important information. You can access the documentation in the top-level AvidISISDocumentation folder on the Avid ISIS installer kit.

Browse Content This is a link that brings you directly to the Avid ISIS installer kit. From here you can

access all the files included in the kit. This folder can be wherever the installer files have been saved.

Initialize Raidset This link starts building the three RAID groups using the 16 data drives (one spare) in the

enclosure. This allows you to build the RAID set before installing the Avid ISIS software. This RAID groups are created when you install the software if you do not use the pre-initializing method. This step is displayed as the “Raid Set Configuration” when installing the software.

If the RAID set is already initialized a message appears informing you that RAID set is already created. The Raid Set Configuration process is only needed during the initial setup of your ISIS 5500 system.

Kit Contents Displays the version numbers of the Avid ISIS software included in this kit.

Technical Support This link brings you to the Avid Technical Support (www.avid.com/support). If you do not

have internet access on the computer running this software installation, Page not found is displayed.

Contact Displays the Avid corporate address.

Installer Dialog Box (Continued)

Selection Function

Software Installation

You must use the Network Configuration Tool in the ISIS Launch Pad to set the Ethernet ports on the Avid ISIS 5500. This tool sets the IP addresses in the registry. Manually setting the IP addresses on the ISIS 5500 with out using the Network Configuration Tool is not supported. You can set the Gateways for each network connection using Windows (outside of the Network Configuration Tool). This should only be done in a routed environment.

t Direct Connect Clients — If you have up to nine clients connected directly into the

System Director; eight 1 Gb clients and one 10 Gb client. Each client needs to be on a separate subnet and a common subnet mask. Avid suggests the following addresses.

Software Installation

t Single Engine 1 Gb Connections to a Switch — If you are configuring one Engine

using the four 1 Gb connections from the System Director to a switch, select 1 Gb from the “Engine connection type” menu. Each port on the System Director uses an IP address on the same subnet and a common subnet mask. Similar to the default addresses used in the illustration.

Default IP Network Addresses for 1 Gb and 10 Gb Direct Connect Clients

Location

ISIS 5500 IP Network Address

Client IP Network Address Subnet Mask

Direct connect — 10 Gb port 192.168.17.10 192.168.17.100 255.255.255.0

Direct connect — Pro1000 port 1 192.168.11.10 192.168.11.100 255.255.255.0

Direct connect — Pro1000 port 3 192.168.13.10 192.168.13.100 255.255.255.0

Direct connect — Pro1000 port 4 192.168.14.10 192.168.14.100 255.255.255.0

Direct connect — Pro1000 port 6 192.168.16.10 192.168.16.100 255.255.255.0

Direct connect — Quad port 8 192.168.18.10 192.168.18.100 255.255.255.0

Direct connect — Quad port 9 192.168.19.10 192.168.19.100 255.255.255.0

Direct connect — Quad port 10 192.168.20.10 192.168.20.100 255.255.255.0

Direct connect — Quad port 11 192.168.21.10 192.168.21.100 255.255.255.0

Software Installation

Configure the four ports using the Avid ISIS 5500 software Network Configuration Tool. Avid recommends the IP Network Address configuration shown in the following table:

t Single Engine 10 Gb Connection to a Switch — If you are configuring one Engine

using the 10 Gb connections from the System Director to a switch, select 10 Gb from the “Engine connection type” menu. The System Director uses one IP address. Similar to the default addresses used in the illustration.

Default IP Network Addresses for 1 Gb Connections to a Single Switch

Location IP Network Address Subnet Mask

Switch connection to port 1 192.168.255.11 255.255.255.0

Switch connection to port 3 192.168.255.13 255.255.255.0

Switch connection to port 4 192.168.255.14 255.255.255.0

Switch connection to port 6 192.168.255.16 255.255.255.0

Suggest starting the client IP network address at:

Suggest starting at 192.168.255.100 and higher (Example:192.168.255.100, 192.168.255.101,

192.168.255.103, 192.168.255.104, etc.)

255.255.255.0

Software Installation

Configure each Engine using the Network Configuration Tool. Avid recommends the IP Network Address configuration shown in the following table:

t Multiple Engines 10 Gb Connection to a Switch — If you are using the 10 Gb

connection from the System Director to a switch, the System Director uses one IP address. Similar to the default addresses used in the illustration.

The Dual System Director Ports IP addresses are used when configuring a second System Director for metadata redundancy. For information on setting up metadata redundancy, see

“Configuring System Director Resiliency” on page 105.

Default IP Network Addresses for a Single 10 Gb Connection to the Switch

Location IP Network Address Subnet Mask

System ID 1 192.168.255.17 255.255.255.0

Suggest starting the client IP network address at:

Suggest starting at 192.168.255.100 and higher (Example:192.168.255.100, 192.168.255.101,

192.168.255.103, 192.168.255.104, etc.)

255.255.255.0

Software Installation

Configure each Engine using the Network Configuration Tool. Avid recommends the IP Network Address configuration shown in the following table:

11. Once you have set the IP network addresses for the Ethernet ports you are using, click OK and then click Yes.

Default IP Network Addresses for Multiple 10 Gb Connections to the Switch

Location IP Network Address Subnet Mask

System ID 1 192.168.255.21 255.255.255.0

System ID 2 192.168.255.22 255.255.255.0

System ID 3 192.168.255.23 255.255.255.0

System ID 4 192.168.255.24 255.255.255.0

System ID 5 192.168.255.25 255.255.255.0

System ID 6 192.168.255.26 255.255.255.0

Suggest starting the client IP network address at:

Suggest starting at 192.168.255.100 and higher (Example:192.168.255.100, 192.168.255.101,

192.168.255.103, 192.168.255.104, etc.)

255.255.255.0

Software Installation

12. Once the installation is complete, click OK.

The Raid Set Configuration continues to run in the background setting up three RAID 5 groups on the data drives. With no client traffic on the system, this will take approximately 54 hours for the ISIS 5500-64, 27 hours for the ISIS 5500-32 and 14 hours for the ISIS 5500-16. During this initialization, the system is functional and able to support a limited amount of client traffic. An Avid ISIS Engine during initialization should be able to support full bandwidth to one client. This should allow sufficient bandwidth to be able to test out the system before the initialization is complete by working with one client at a time. That client bandwidth during the initialization period should be kept to a minimum. Failure to do so can significantly increase the initialization time. If the Avid ISIS 5500 is accidentally turned off during the RAID configuration, the RAID configuration continues once the Avid ISIS 5500 is powered on again.

Activating the License Key

You need to activate your Avid ISIS software before you can make an Active File System. After installing your software, see “Avid ISIS Software Licensing” on page 98

Previous versions of Avid ISIS software used an application key plugged into the System Director to allow clients to connected to the ISIS infrastructure. The USB application key is now available as an option. New ISIS systems ship with software licensing that is activated online. If you are already using an application key (dongle) in your ISIS infrastructure you can continue using it. Software licensing is only required with new ISIS installations. Clients cannot access the Avid ISIS software until the license key has been activated.

If configuring a Dual System Director for metadata redundancy, you will need a second application key with the second System Director, For more information, see “Configuring

System Director Resiliency” on page 105.

Connecting the Optional Application Key

The default way of activating your ISIS software is through the Avid License Control tool (see

“Avid ISIS Software Licensing” on page 98), although you can purchase a USB application key

(also called a dongle). You have purchased the optional Application Key, you do not need to use the Avid License Control tool software. Before you start the System Director, you need to connect the Avid ISIS system USB application key.

Software Installation

Do not lose the USB application key. Your Avid ISIS system does not function without it. If you lose the USB application key, you must purchase another one from Avid to use your Avid ISIS system software.

To connect the application key to your Avid ISIS system:

1. Locate the USB application key in your Avid ISIS system kit.

2. Attach the USB application key to one of the rear USB ports of the System Director; see

“Avid ISIS Rear Panel” on page 20.

Do not use the built-in USB connector on the front of the System Director.

If you have multiple Avid ISIS Engines, the application key must be plugged into the Engine that is running the System Director software. Clients cannot access the Avid ISIS software if the application key is plugged into the Engine-only system.

Creating an Active File System

Before you can use the Avid ISIS or Management Console, you must initialize your system by creating an Active File System on the System Director.

To create an Active File System:

1. Click System Director Control Panel from the Launch Pad or Start > Programs > Avid > ISIS System Director and select Control Panel.

Software Installation

2. Click Stop System Director.

The Configure File System button becomes active.

3. Click Configure File System.

The File System Configuration dialog box opens.

When you Create Active File System, this action results in the loss of all media assets on the system. This is a non-recoverable action and extreme caution should be exercised when this command is invoked.

4. (First System Director) Select Create Active File System and click OK.

The Avid ISIS System Director service automatically starts when complete. In the System Director Control Panel, the “System Director is running” display turns green.

5. (Option) If creating a Standby System Director in an metadata redundancy configuration, see “Configuring System Director Resiliency” on page 105.

Software Installation

Checking or Changing the System Director IP Addresses

After you have installed the System Director software, an Avid ISIS Launch Pad is displayed on the System Director Desktop. Use the following procedure if you need to access the Network Configuration Tool window.

To display the System Director IP Addresses:

1. (Option) If the ISIS Launch Pad is not displayed on the Avid ISIS 5500 System Director Desktop, click the ISIS Launch Pad icon in the Taskbar’s System Tray.

The ISIS Launch Pad is displayed.

You can also start the Network Configuration Tool by clicking Start > Programs > Avid > ISIS Storage Manager > Network Configuration Tool.

Software Installation

2. Click Network Configuration Tool, in the Storage Manager section of the Launch Pad.

The Network Adapters dialog box displays the System Director IP addresses.

Accessing the Management Console From Any Computer

You can use Management Console from anywhere to perform the following functions:

If the client does not have Flash installed, you won’t be able to access the Management Console. A prompt is displayed with a link to the Flash installer.

• Create Workspaces, see the Avid ISIS Administration Guide.

Workspaces can only be created once you bind the Storage Managers and the Storage Group is created.

• Create Users and set permissions, see the Avid ISIS Administration Guide.

• Install or upgrade the client software.

To access the Management Console:

1. Type http://IP address of System Director in your browser.

If your Avid ISIS network includes a Domain Name System (DNS), you can type the System Director’s name in the browser.

Software Installation

2. Log into the System Director.

The default Management Console Administrator password is blank (no password).

The ISIS Management Console opens.

Binding the Storage Managers

After you have created an Active File System you need to bind the Storage Managers using the Management Console. If you have more than one Engine in your ISIS 5500 configuration, they appear listed in the Storage Manager page. One or multiple enclosures can be bound.

This procedure assumes you are creating an Active File System on a new unused Engine. If you attempt to create a File System on an Engine that has been used before, your Storage Managers might enter an Orphaned state. To remove an Orphaned state, search the Avid ISIS Administration Guide for instructions on “Removing Orphaned Storage Managers.”

To bind the Storage Managers:

1. Type http://IP address of System Director in your browser or click Management Console in the Launch Pad.

2. Log into the System Director.

The default Management Console Administrator password is blank (no password).

3. Click the Storage Managers icon or double-click the unbound Status message in the System Status console.

Software Installation

4. Select the ISIS Engine listed in the Storage Managers list.

Multiple ISIS Engines can be selected and bound.

Make sure your ISIS Engines have different names, two ISIS Engines on the same switch, with the same name, cannot be bound.

5. Click Bind.

6. Click Yes to confirm the request.

7. Click Refresh to see the status circle next to the Name turn change to green when complete.

Creating a Storage Group

You can only create a Storage Group after you have bound the Storage Managers see “Binding

the Storage Managers” on page 89. One Storage Group is created per enclosure or one Storage

Group across multiple enclosures.

To create a Storage Group, click the Storage Group icon in the Management Console. See the Avid ISIS Administration Guide for information about creating a Storage Group.

Creating Workspaces

Workspaces are locations to store and segregate data. They appear as network drives to the clients. You can allow users to access some or all of the workspaces, and assign permissions for how each user can access the data in a workspace.

Create Workspaces after you have created your Storage Group. To create Workspaces, click Workspaces icon in the Management Console. See the Avid ISIS Administration Guide for information on creating Workspaces.

Loading Client Software

Creating User Accounts

User accounts allow individual users, or groups of users, access to the workspaces. These accounts allow users to mount or map Avid ISIS workspaces on their workstations.

To add users, click the User icon in the Management Console. See the Avid ISIS Administration Guide for additional information about creating new users.

Loading Client Software

Avid ISIS client software is supported Windows, Macintosh and Linux clients. For information on using your client software see the Avid ISIS Client Guide. You can load the Client software in the following ways:

If upgrading the Client Manager software using the file in the software kit or Installer page of the Management Console, you must first uninstall the Client Manager software using the Windows Control Panel before installing a new version of Client Manager. Macintosh clients can just install the new client software over the old version and no reboots are required.

• You can use the a Browser to reach the ISIS Management Console and load it from the System Director.

If the client does not have Flash installed, you won’t be able to access the Management Console. A prompt is displayed with a link to the Flash installer.

• Download the client installers from the Management Console and copy the software to a USB flash drive. You might also copy the Java application from the Avid ISIS software kit [drive]:\Third Party\Java folder, then install each client separately from the USB flash drive.

• You can store the client software somewhere on the network and allow everyone who needs the software to gain access to it and load it.

• You can load the ISIS software kit on the Windows client and double-click the

Autorun.exe

file. Select the “ISIS Windows Client” installer from the Select Software

Package menu.

The installer automatically uninstalls an earlier version of software.

When installing Avid ISIS client software on Windows systems, make sure you are up-to-date with your Windows critical updates.

To install the client software using a browser:

1. Start your browser application.

2. Run your Windows Update and accept all “High-priority Updates.”

Loading Client Software

3. Type http://IP address of System Director in your browser.

If you Avid ISIS network includes a Domain Name System (DNS), you can type the System Director’s name in the browser (default Virtual name is AvidISIS).

The ISIS Management Console opens.

4. Type your ISIS user name and password.

5. Click the Installers icon.

An Installer Downloads screen opens.

6. Click the appropriate client installer.

t Windows *.msi

t Macintosh *.dmg

t Linux *.bin

Loading Client Software

The installer might ask if you want to save or run the installation software; either is acceptable.

If you were able to access the Management Console it means that your client already has Flash installed.

To install your Avid ISIS Windows client software from the software kit:

1. Log into your Windows client system as a user with Administrative privileges.

2. Load the new software kit on you Windows client system.

3. Double-click the

Autorun.exe

file in the software kit.

The installer detects the existing version of the installed client software (if any) and displays the components that need to be upgraded in the splash screen.

4. Select the “ISIS Windows Client” installer from the Select Software Package menu.

5. Click Apply.

The installer automatically uninstalls an earlier version of software without having to use the Windows Control Panel and installs the new software with a single click.

6. Install the client software following the on-screen prompts. Accept the defaults when uncertain of any choices.

7. Restart the client when prompted.

The client software starts automatically when restarted.

8. You might need to update the Intel Pro driver on your client system, see Avid ISIS ReadMe.

9. Repeat this procedure on each Avid ISIS Windows client.

You can manually copy the client installers to a USB flash drive. The installers are in the Avid ISIS software kit located on [drive]:

\AvidISISClientInstallers

. You can also log into the Management Console and access the Installers link and download the appropriate client installer.

When manually installing the ISIS client software, you need to uninstall the previous version of the ISIS client software using the Windows Control Panel, restart, install ISIS client, and restart the Windows client.

To install your Avid ISIS Macintosh client software:

1. Copy and save the new

AvidISISClient_MacOSX_x.x.x.dmg

file from the:

\AvidISISClientInstallers

folder in software kit to your Macintosh client system.

t Management Console > Installer page to your Macintosh client system.

2. Double-click the

AvidISISClient_MacOSX_x.x.x.dmg

file.

Loading Client Software

3. Double-click the

AvidISISClient.mpkg

file to run the installer.

Follow the on-screen instructions.

The installer replaces earlier versions of the software (if any).

4. Repeat this procedure on each Avid ISIS Macintosh client.

You can manually copy the client installers to a USB flash drive.

The Macintosh client software installs an uninstaller application located at

Applications

> Avid_Uninstallers > AvidISIS

. Use this application only when you want all Avid

client files removed; including Client Manager preferences.

To install ISIS Linux client software:

1. Copy and save the new

AvidISISClient_el6.x86_x.x.x.bin

file from the:

\AvidISISClientInstallers

folder in software kit to the user’s home directory of

your Linux client system.

t Management Console > Installer page to the user's home directory of your Linux client

system.

2. Open the Terminal application:

Application > System Tools > Terminal

on your

Linux client.

When using the Terminal program, file names and paths are case sensitive.

3. Type cd [user’s home directory] and press

Enter

4. Do one of the following.

t If you are not the root user, type

sudo ./AvidISISClient_el6.x86_x.x.x.bin

and

press

Enter

. You will need to enter your password.

t If you are the root user, type

./AvidISISClient_el6.x86_x.x.x.bin

and press

Enter

The installer replaces earlier versions of the software (if any).

You can manually copy the client installers to a USB flash drive.

5. Restart the Linux client.

Configuring Client Software

To mount workspaces on the client do the following:

1. Load the client software as explained in “Loading Client Software” on page 91.

2. Do one of the following:

t (Windows) If the Client Manager icon is not available in the Windows taskbar, select

Start > Programs > Avid > ISIS Client > ISISClientManager.

t (Windows) Click the Client Manager icon in the Windows taskbar.

t (Windows) Right-click the Client Manager icon and select Avid ISIS Client Manager.

t (Macintosh) Select Go > Applications, and then double-click the AvidISIS folder. In

this folder, double-click the ISISClientManager.app file.

t (Linux) Click Applications > System Tools and select Avid ISIS Client Manager.

To add the Client Manager launcher icon to the panel or desktop when using a Linux client, click Applications > System Tools and right-click Avid ISIS Client Manager and select add launcher to panel or desktop.

The ISIS Client Manager opens.

Configuring Client Software

3. The first time you login, you might need to select a Remote Host (Avid ISIS system). For information adding a remote host, see the Avid ISIS Client Guide.

4. Select the ISIS system in the Systems panel.

5. Click the Connect button in the Systems panel.

6. Login using the Username and Password assigned to you by the Avid ISIS administrator. Do one of the following:

t (Windows) Type your account name in the Username text box, and type your password

in the Password text box.

t (Windows) If your ISIS system is configured to use the Windows user name and

password for your local system, select OS Login. By default, the Username and Password text boxes are inactive when you select this option.

(Optional — Windows only) If you used the OS Login option, and you want to connect to the network automatically every time you start your system, select the Auto-Connect checkbox.

Configuring the Client Network Properties

t (Macintosh) Type your Avid ISIS account name in the Username text box, and type your

password in the Password text box.

t (Linux) Type your Avid ISIS account name in the Username text box, and type your

password in the Password text box.

When the connection is successful:

- Workspaces you have been given access to are listed in the Workspaces list.

- The Client Manager buttons become active.

Configuring the Client Network Properties

Before you can connect your clients to the Avid ISIS network, you must configure the network properties on each client. If using the default Avid ISIS 5500 setup, you need to set a static IP address and subnet mask for the Ethernet port connection on every client. For instructions on setting the network properties on each client, see the Avid ISIS Client Guide.

If your Avid ISIS network includes a DHCP server, clients can automatically obtain IP addresses. You only need to assign static IP addresses on your Ethernet clients if you do not have a DHCP server.

5 Avid ISIS Software Licensing

When installing a new Avid ISIS system, you need to activate the ISIS software with the Avid License Control tool. If you have a dual System Director environment, you need to repeat the procedure for each System Director.

If you are upgrading from an earlier version of Avid ISIS software which uses the USB application key (dongle), you can continue to use that application key with your software upgrade. USB application keys are available as an option. New ISIS software continues to support existing USB application keys.

If you change your system configuration — for example, replacing a network adapter or by upgrading your operating system — you must first deactivate your Avid software. For information on deactivation, see “Deactivating the License” on page 104.

• New installations — if you are a new user and have never installed the Avid software on your system, use the following instructions.

Your network administrator might need to open a few ports that are used during the licence activation. The Avid License Control tool utilizes both port 3443 and port 443 for license request and response communication. Port 3443 is the primary port, but if this port is blocked, the Activation Service tries port 443 (which is more likely to be open for web communication).

• Existing installations — if you are upgrading from a previous version of the Avid ISIS software, your Avid ISIS software license remains activated. You do not need to reactivate your Avid ISIS software license as long as you've previously activated a licence or have a valid ISIS application key (dongle) connected.

• Host name changes — if you change the host name of your system Director you must first deactivate your license, delete the license binding file, and reactivate the license with the new name, see “License Requirement with Host Name Change” on page 104.

What You Need to Activate the ISIS Software License

License Activation Using an Internet Connection

To activate the ISIS software license from the System Director with an Internet connection:

1. Locate your System ID and Activation ID card included with your new System Director.

2. Open the Avid License Control tool, click Start > Programs > Avid > Utilities > Avid License Control.

The Avid License Control tool opens.

Identification (ID) Numbers Where you can find them:

Activation ID The Activation ID is provided on an Activation ID and System ID card

shipped with your new ISIS system. The Activation ID is used to activate the software license and has been linked to your System ID.

System ID The System ID is provided on an Activation ID and System ID card

shipped with your new ISIS system. The System ID is used for expediting warranty verification and customer service.

Once activated, the License Profile tab of the Avid License Control tool displays information about your system. Click “Copy to Clipboard” to copy the information to your Clipboard. You can then cut and paste from the clipboard to an e-mail or create a text file. This is helpful if you need to save this information for your records or need to send system information to Avid Customer Support.

Device ID The Device ID is only needed if you are activating your software on a

system that is not connected to the Internet. This is provided through the Avid License Control tool during activation.

License Activation Using an Internet Connection

100

After your Avid software is activated, the License Profile tab displays your System ID, Activation ID, and Device ID.

3. Click Activate next to the Avid ISIS software.

4. Select “I am connected to the Internet and will use this computer” and then click Continue.

If you select “I am not connected to the Internet and will be using another computer that is connected to the Internet” continue with “License Activation Without an Internet Connection”

on page 101.

5. Enter your system identification number in the System ID text box.

Avid Technology ISIS 5500, ISIS 5000 Setup Manual

Specifications and Main Features

Frequently Asked Questions

User Manual